15 of the
1,050 complaints about the 2003 Nissan Murano are about the
braking system — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
32,000 miles.
The contact owns a 2003 Nissan Murano. The contact stated while driving 45 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into PARK and restarted however, after driving for several miles, the failure recurred. The contact pulled over to side of the roadway and waited for several minutes before restarting the vehicle and slowly drove to the residence. The contact stated that the ABS and check engine warning lights were illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 162,000.
NHTSA complaint #11424485 — an unverified report by a vehicle owner.
Salt Lake City, UT
SERVICE BRAKES
While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side of the freeway in a not so safe place however I had no choice. I out hazard lights on and turned off the car. After waiting approx 5 min. I attempted to start car to no avail. The battery light as well as abs light stayed on. I again waited for another 5 -10 min and tried again nothing but same warning lights. I eventually had to wait for approx 45-_60 min when it finally started however I was only allowed to go no fastethan 5 mph. I was able to exit freeway where I parked car for several hours and walked home. Upon retrieving vehicle it still had same results. I drove home @ 5mph. I took car in for repairs and was told I needed a new battery wiring harness. I had that ordered a d repaired. Car drove home just fine however the following day the same incident occurred. Took car back in and was told I needed a new alternator which I replaced. However the following day the same thing occurred. Upon driving car back to a major dealership to notify them of the same problem, however once in their parking lot the mechanic attempted to drive car into the service bay and car wouldn't start. Immediately the mechanic said " oh you hear that clicking sound?" " That's the starter you need a new one". I once again had them service my car and put in a new starter.Yet once again the following day the same problem. In all these occurrences the car had just out of no where with no warning lost power leaving my children and I in a potentially dangerous situation multiple times. The vehicle has been parked in my garage. I can't afford replacing parts just to have the same incident. As far as dates go there were multiple dates that the vehicle stalled on me and had no acceleration.
NHTSA complaint #11417746 — an unverified report by a vehicle owner.
at 98,000 milesKimberly, ID
SERVICE BRAKES
WHILE DRIVING IN TRAFFIC THE ENGINE ON MY 2003 NISSAN MURANO STOPPED, THANKFULLY I WAS ABLE TO MANEUVER CAR TO SAFETY, ANOTHER TIME WAITING FOR TRAIN TO CROSS APPROXIMATELY WAITING 12 MINUTES IN DRIVE AND IDLING, ENGINE SHUT ITSELF OFF, WHILE DRIVING 25 MPH AND MAKING LEFT HAND TURN CAR STALLED AGAIN ALMOST RESULTING IN ANOTHER VEHICLE TO HIT MY VEHICLE- CALLED NISSAN AND THEY SAID THAT THE RECALLS HAVE BEEN COMPLETED FOR MY VEHICLE I THEN ASKED NISSAN IS IT DANGEROUS FOR ENGINE TO QUIT WHILE IN MOTION SHE EXPRESSED THAT SHE WAS SORRY FOR THAT TO HAVE HAPPENED- WHAT IF I WERE HIT WHOSE FAULT IS IT TO BE HIT IF YOUR CAR HAS DECIDED TO NOT RUN AT THAT MOMENT?THIS SAME OCCURRENCE HAS HAPPENED OVER AGAIN AND SINCE I HAVE HAD THIS VEHICLE IT HAS HAD NO HEAT- RESULTING AS TO BEING AN EXPENSIVE SUMMER ONLY VEHICLE REALLY STINKS HAS BEEN NOTHING BUT TROUBLE AND NO ONE HELPS- IS AT DEALER RIGHT NOW AND IS SAYING CAM SENSOR, HOW MUCH WILL IT COST ME TO FIX SOMETHING THAT HASN'T BEEN RIGHT SINCE PURCHASE OF THIS NISSAN 2003 MURANO? I WOULD LIKE THEM TO DO WHAT IS RIGHT AND FIX THE PROBLEM WITHOUT THE HIGHWAY ROBBERY CRUD!
NHTSA complaint #10611357 — an unverified report by a vehicle owner.
at 110,731 milesMaryville, TN
SERVICE BRAKES, HYDRAULIC
AS I AM DRIVING, OUR VEHICLE WILL AUTO BRAKE, BOW UP AND LOSE ACCELERATION CAUSING TRAFFIC FOLLOWING BEHIND ME TO EITHER BRAKE OR GET INTO THE OTHER LANE TO KEEP FROM HITTING ME. THIS HAPPENS AT LOW LEVELS OF SPEED AND AT HIGH LEVELS OF SPEED. THIS WILL ALSO HAPPEN SHOULD I BE TRYING TO CROSS TRAFFIC AS WELL. I AM IN FEAR FOR THE SAFETY OF MY FAMILY AND KIDS AS WELL AS THE SAFETY OF OTHER DRIVERS ON THE ROAD FOR THEY MAY NOT BE ABLE TO GET STOPPED IN TIME. THIS IS A MAJOR SAFETY ISSUE WHICH WILL OR COULD BE THE CAUSE OF 1 OR MORE FATALITIES.
NHTSA complaint #10440539 — an unverified report by a vehicle owner.
at 90,000 milesWallingford, CT
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING 25 MPH THE VEHICLE SUDDENLY SHUT OFF. WHEN THE VEHICLE SHUT OFF THE BRAKE LIGHT BEGAN FLASHING AND THE BRAKE PEDAL BECAME DIFFICULT ENGAGE. THE CONTACT WAS FORCED TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE CRANK SENSOR NEEDED TO BE REPLACED. THERE IS A SIMILAR RECALL ON OTHER NISSAN MODELS REGARDING THE ENGINE AND ENGINE COOLING (CRANK SHAFT SENSOR) BUT THE 2003 MURANO WAS NOT INVOLVED IN THE RECALL. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK SINCE THERE WAS NO RELATED RECALL FOR HIS YEAR, MAKE AND MODEL VEHICLE. THE FAILURE MILEAGE WAS 90,000.
NHTSA complaint #10303025 — an unverified report by a vehicle owner.
at 22,000 milesWest Haven, CT
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE ROTORS WEAR PREMATURELY.WHEN APPLYING PRESSURE TO THE BREAK PEDAL THE VEHICLE SHIMMIES. IF THE BREAK SYSTEM FAILS HIS RISK FOR SERIOUS INJURY AND CRASH IS INCREASED. HE HAS HAD THE ROTORS REPLACED TWICE WITHIN A 20,000 MILE TIME FRAME. HE CONTACTED THE MANUFACTURER IN WHICH A REPRESENTATIVE STATED THAT BECAUSE THERE WAS NOT A RECALL THEY COULD NOT PROVIDE HIM WITH ANY ASSISTANCE. THE FAILURE MILEAGE WAS 22,000. THE CURRENT MILEAGE WAS 55,000.
NHTSA complaint #10282185 — an unverified report by a vehicle owner.
at 50,000 milesMidland, NCCrash
SERVICE BRAKES, HYDRAULIC
2003 MURANO WAS STOPPED. DRIVER HAD FOOT ON BRAKE. VEHICLE WAS STRUCK IN REAR. BRAKE PEDAL WENT TO FLOOR AND VEHICLE ROLLED THROUGH INTERSECTION. HAD TO PUMP BRAKE PEDAL TWICE BEFORE BRAKES WOULD HOLD AGAIN. EVER SINCE, VEHICLE LABORS AS IF PULLING A HEAVY LOAD OR AS IF PARKING BRAKE WAS PARTIALLY ENGAGED. NISSAN DEALER STATES THAT BRAKES SEEM TO WORK, THEREFORE THEY WILL NOT ATTEMPT TO FIND CAUSE OF PEDAL-TO-THE FLOOR INCIDENT OR CAUSE OF VEHICLE "LABORING".
NHTSA complaint #10158838 — an unverified report by a vehicle owner.
at 32,000 milesNEW Smyrna Beach, FL
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WARPED ROTORS CAUSE A HAZARDOUS SITUATION WHEN BRAKING GOING DOWN HILL, BECAUSE OF SEVERE VIBRATION.
NHTSA complaint #10153305 — an unverified report by a vehicle owner.
at 39,000 milesScottsville, NY
SERVICE BRAKES, HYDRAULIC
FRONT BRAKES ARE FAILING IN AN UNSAFE MANNER. PROBLEM HAS RESULTED IN A LOSS OF APPROXIMATELY 25 % OF TOTAL BRAKING SURFACE ON THE FRONT ROTORS. DEALER HAS LOOKED AT THE CAR AND CLAIMS PROBLEM RESULTED FROM ENVIRONMENTAL FACTORS (RUST).
NHTSA complaint #10126918 — an unverified report by a vehicle owner.
at 24,100 milesTampa, FL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKE AND BATTERY LIGHTS CAME ON SIMULTANEOUSLY, INDICATING INCIPIENT ALTERNATOR FAILURE. NISSAN MURANO (2003) TAKEN TO DEALER FOR ALTERNATOR REPLACEMENT.
NHTSA complaint #10116218 — an unverified report by a vehicle owner.
at 14,900 milesANN Arbor, MI
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
MASTER CYLINDER WENT OUT ON MURANO LEAVING ME WITH NO BRAKES. NO ADVANCE WARNING TO FAILURE. MASTER CYLINDER WAS REPLACED BY NISSAN UNDER WARRANTY. '03 NISSAN MURANO WITH 15,000 MILES.
NHTSA complaint #10087032 — an unverified report by a vehicle owner.
at 14,000 milesYakima, WA
SERVICE BRAKES, HYDRAULIC:BRAKE FLUID LOW WARNING: LAMP
(1) VEHICHLE WAS OPERATING NORMALLY, THEN THE BATTERY AND BRAKE WARNING LIGHTS CAME ON. 2) WHILE DRIVING DOWN THE INTERSTATE LOOKING FOR A DEALERSHIP, THE ENTIRE CAR SHUT DOWN, INCLUDING THE ENGINE AND BRAKING. I HAD TO CROSS 2 LANES OF INTERSTATE TRAFFIC TO GET TO THE SHOULDER WITHOUT POWER OR ADEQUATE BRAKING. AT THE TIME, I WAS TRAVELLING OUT OF TOWN AND WAS STRANDED IN A CITY WHERE I KNEW NO ONE. (3) AFTER BEING TOWED TO A DEALER, THE DAY AFTER I WAS TOLD THE ALTERNATOR AND BATTERY WERE BOTH BAD. A NEW ALTERNATOR HAD TO BE ORDERED BUT THERE WERE NONE IN THE IMMEDIATE AREA AND DIDN'T KNOW WHEN ONE WOULD BE AVAILABLE. THE ALTERNATOR AND BATTERY WERE EVENTUALLY REPLACED AT NO COST TO ME, 3 WORKING DAYS AFTER ARRIVING. OLD PARTS ARE NOT AVAILABLE.*AK PE04077_CAT
NHTSA complaint #10086336 — an unverified report by a vehicle owner.
Liverpool, NY
SERVICE BRAKES, AIR:DISC:PADS
REAR BRAKES ARE SQEAKY. STARTED SOON AFTER I PICKED UP VEHICLE IN NOV 2003. TALKED TO SERVICE DEPT ABOUT IT TOLD ME TO BE MORE AGRESSIVE WITH BRAKES....FINALLY AFTER ANOTHER CUSTOMER COMPLAINED OF SAME PROBLEM THEY REPLACED PADS.....BRAKES ARE AGAIN SQEAKING....ONCE AGAIN TOLD TO BE MORE AGRESSIVE WITH BRAKES.....MUST BE SOMETHING WRONG WITH THEM.
NHTSA complaint #10063660 — an unverified report by a vehicle owner.
at 2,000 milesDecatur, IL
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES SQUEAK WHEN CAR IS IN REVERSE. TOOK VEHICLE TO DEALERSHIP TWICE, AND THEY TELL ME THERE ARE SEVERAL COMPLAINTS OF THIS NATURE FROM ACROSS THE UNITED STATES. NISSAN HAS NOT BEEN RESPONSIVE AT ALL TO THEIR DEALERS ABOUT THIS PROBLEM.
NHTSA complaint #10050972 — an unverified report by a vehicle owner.
at 5,000 milesAtlanta, GA
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR WITH LITTLE TO NO EFFORT. DURING A PANIC STOP, THE BRAKE PEDAL GOES ALL THE WAY TO THE FLOOR BEFORE THE CAR STOPS. ALSO, WHILESTANDING AT A STOP LIGHT, THE PEDAL WILL SLOWLY SINK DOWN TO THE FLOOR WITH LITTLE TO NO PRESSURE ON THE PEDAL.
NHTSA complaint #10048807 — an unverified report by a vehicle owner.