46 of the
1,050 complaints about the 2003 Nissan Murano are about the
glass, mirrors and wipers — 4% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
75,000 miles.
A
46
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Visibility
3882.6%
Visibility/Wiper
36.5%
Windshield Wiper/Washer
24.3%
Power Window Devices AND Controls
12.2%
Glass, Side/Rear
12.2%
Defroster/Defogger/Hvac System
12.2%
Windows, Mirrors & Wipers across every Nissan Murano year
PASSENGER SIDE MIRROR DESTROYED BY OTHER MOTORIST, WHEN BRINGING IT TO THE DEALER IN LONG BEACH THEY WANTED TO GIVE ME THE CAR BACK WITH ALL THE DOORS NOT WORKING. AFTER HE ALREADY CHARGED OVER $400 FOR THE REAR VIEW MIRROR WE WERE UNABLE TO LOCK THE CAR, OPEN THE DOOR EXCEPT MANUALLY, AFTER A 3 DAYS WITH A RENTAL CAR THE NISSAN DEALER CHARGED ANOTHER $550 FOR A BROKEN ACTUATOR THAT WAS NOT BROKEN BEFORE WE BROUGHT IT TO THE DEALER. COINCIDENCE, I THINK NOT, THE WEB IS FULL OF FOLKS THAT HAVE THE SAME COMPLAINT. IT'S A RIP-OFF AND THEY NEED TO BE STOPPED.
NHTSA complaint #10542177 — an unverified report by a vehicle owner.
at 68,000 milesHonolulu, HI
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR IS DEFECTIVE AND DROPS DOWN IN DRIVER'S LINE OF SIGHT. NO READY FIX AND REPLACEMENT OF THE DEFECTIVE PART IS OVER $200. THIS IS A SAFETY ISSUE AS THE VISOR WILL OBSCURE VISION AND COULD LEAD TO A CRASH.
NHTSA complaint #10504186 — an unverified report by a vehicle owner.
at 60,000 milesBluemont, VA
VISIBILITY/WIPER
BOTH DRIVER AND PASSENGER SIDE VISORS WILL RANDOMLY FALL FROM THE UP POSITION AND OBSTRUCT VIEW. WHEN DRIVING CAR, THIS BLOCKS THE VIEW OF THE DRIVER. THE SUN VISORS ARE BOTH DEFECTIVE, THERE IS NO POSITION THAT THE VISORS WILL STAY OTHER THAN STRAIGHT DOWN - BLOCKING VIEW. IF THE CAR GOES OVER A BUMP, THE VISOR WILL DROP DOWN. WHY EVEN INSTALL A SUN VISOR IF IT DOES NOT BLOCK THE SUN?
NHTSA complaint #10468097 — an unverified report by a vehicle owner.
Roseville, CA
VISIBILITY/WIPER
SUN VISOR RANDOMLY DROPS DOWN FROM HEADLINER OBSTRUCTING DRIVER'S VIEW. NISSAN WILL NOT REPAIR THE PROBLEM AT NO COST IF THE VEHICLE IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE AND NISSAN SHOULD REPAIR THIS DEFECT REGARDLESS OF YEAR OR MILEAGE. THIS IS AN EXPENSIVE SERVICE AT THE DEALERSHIPS, PREVENTING CERTAIN OWNERS FROM HAVING THE VISOR PROPERLY REPLACED/REPAIRED . VERY DANGEROUS.
NHTSA complaint #10460305 — an unverified report by a vehicle owner.
Roseville, CA
VISIBILITY
SUN VISOR RANDOMLY DROPS DOWN FROM HEADLINER OBSTRUCTING DRIVER'S VIEW. NISSAN WILL NOT REPAIR THE PROBLEM AT NO COST IF THE VEHICLE IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE AND NISSAN SHOULD REPAIR THIS DEFECT REGARDLESS OF YEAR OR MILEAGE. THIS IS AN EXPENSIVE SERVICE AT THE DEALERSHIPS, PREVENTING CERTAIN OWNERS FROM HAVING THE VISOR PROPERLY REPLACED/REPAIRED . VERY DANGEROUS.
NHTSA complaint #10460305 — an unverified report by a vehicle owner.
at 100,000 milesAlbuquerque, NM
VISIBILITY
DRIVER SIDE SUN VISOR HAS LOST ITS ABILITY TO MAINTAIN A POSITION OTHER THAN FULLY DOWN OR FULLY UP AND IS OFTEN BLOCKING VISION.
NHTSA complaint #10443786 — an unverified report by a vehicle owner.
at 70,000 milesColorado Springs, CO
VISIBILITY
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH FRONT SUN VISORS DETACHED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE DEALER STATED THAT BOTH VISORS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 93,845.
NHTSA complaint #10442625 — an unverified report by a vehicle owner.
at 22,000 milesSpringfield, MO
VISIBILITY
TL* THE CONTACT OWNS A 2003 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVERS SIDE SUN VISOR WOULD NOT HOLD IN THE UP POSITION, REDUCING VISIBILITY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 22,000 AND THE CURRENT MILEAGE WAS 84,740.
NHTSA complaint #10413363 — an unverified report by a vehicle owner.
at 41,000 milesColleyville, TX
VISIBILITY
DRIVER SIDE SUNVISOR FAILS TO STAY IN RAISED POSITION. CAN DROP UNEXPECTEDLY, CAUSING LOSS OF VIEW OF THE ROAD.
NHTSA complaint #10391873 — an unverified report by a vehicle owner.
at 73,000 milesPalmdale, CA
VISIBILITY
I OWN A 2003 NISSAN MURANO AND THE SUN VISORS HAVE BEEN REPLACED TWICE AND THEY GO BAD AFTER ABOUT A YEAR. THE DESIGN OF THESE SUN VISORS IS REALLY BAD AND IT IS A SAFETY ISSUE BECAUSE IT BLOCKS YOUR VISION AND IT MAY CAUSE ACCIDENTS. I'M SURE NISSAN IS AWARE OF THIS PROBLEM BUT IS CHOOSING NOT TO DO ANYTHING ABOUT IT. THEY ARE PROBABLY WAITING FOR AN ACCIDENT THAT WILL RESULT IN A FATALITY BEFORE THEY DO A RECALL ON ALL NISSAN MURANO'S. LAST YEAR, I ALMOST HAD AN ACCIDENT WHEN I WAS DRIVING AND HIT A BUMP AND THE SUN VISOR CAME DOWN. MY REACTION WAS TO TRY TO SEE UNDER THE SUN VISOR BUT SOME HOW I ALMOST LOST CONTROL OF THE CAR AND FORTUNATELY I DID NOT HIT THE CAR IN FRONT OF ME (ALMOST DID). PLEASE DO SOMETHING TO HELP US. HUNDREDS OF MURANO OWNERS HAVE THIS PROBLEM. IT IS ALL OVER THE INTERNET.
NHTSA complaint #10388619 — an unverified report by a vehicle owner.
at 40,000 milesSpring, TX
VISIBILITY
I HAVE HAD MY 2003 NISSAN MURANO SINCE I BOUGHT IT NEW IN 2003, JUST AFTER MY WARRANTY RAN OUT THE PASSENGER SUN VISOR STARTED TO FALL AND WILL NOT STAY UP. BECAUSE I AM A TALL MAN IT ACTUALLY BLOCKS MORE THAN 50% OF MY VIEW AND I AM AFRAID THAT ONE DAY IT WILL CAUSE AN ACCIDENT BECAUSE OF THE LOSS OF FIELD OF VIEW. I HAVE BEEN SEARCHING THE INTERNET AND IT SEEMS THIS IS A VERY BIG ISSUE WITH THE NISSAN MURANOS AND QUEST. I FEEL THAT THIS IS A VERY BIG SAFETY CONCERN AS IN MOST STATES THE FIELD OF VISION IS A PART OF THE SAFETY INSPECTION THIS SERIOUSLY DECREASES IT AND IMPAIRS THE ABILITY TO FORESEE DANGERS.
NHTSA complaint #10386529 — an unverified report by a vehicle owner.
at 113,000 milesPompano Beach, FL
VISIBILITY
I HAVE HAD MY 2003 NISSAN MURANO FOR OVER 4 YEARS EVER SINCE I OWNED IT I HAVE HAD A PROBLEM WITH THE DRIVERS SIDE VISOR. THE VISOR CANNOT STAY UP AND IT ALWAYS FALLS TO THE POINT TO WHERE IT IS IN MY LINE OF SIGHT. I HAVE USED VELCRO IN THE PAST BUT I HAVE BECOME MORE AND MORE FRUSTRATED BECAUSE NOW THE VELCRO IS FAILING. I WAS PICKING UP MY DAUGHTER FROM SCHOOL THE OTHER DAY AND THE VISOR FELL IN FRONT OF ME IN THE MIDDLE OF HEAVY TRAFFIC AND I HAD TO SLAM ON MY BRAKES. MY 6 YEAR OLD DAUGHTER WAS CRYING AND VERY FRIGHTENED AS WAS I. I AM HOPING THAT SOMETHING CAN BE DONE AS THIS VISOR ISSUE IS A SIGNIFICANT SAFETY ISSUE WHERE LIVES ARE IN DANGER.
NHTSA complaint #10373777 — an unverified report by a vehicle owner.
at 129 milesHazlehurst, GA
VISIBILITY
SUN VISOR UNEXPECTEDLY DROPS DOWN WHILE DRIVING CAUSING VIEW OF ROAD TO BE OBSTRUCTED.
NHTSA complaint #10369772 — an unverified report by a vehicle owner.
Vallejo, CA
VISIBILITY
2003 NISSAN MURANO VISOR FALLS DOWN WHILE DRIVING BLOCKING VISION. WE HAD THE VISOR REPLACED IN 2005, AND THE SECOND ONE IS DOING THE SAME THING IT FALLS DOWN AT THE SLIGHTEST BUMP IN THE ROAD.
NHTSA complaint #10367973 — an unverified report by a vehicle owner.
at 100,000 milesApache Junction, AZ
VISIBILITY
SUN VISOR FLOPPING IN FACE THEY HAVE GIVEN OUT AND NISSAN WONT COVER THEM , THEY ARE JUST ARE FINE FOR A WHILE THEN WILL JUST FLOP DOWN IN YOUR FACE AND WHILE YOUR DRIVING THAT IS SO UN SAFE.
NHTSA complaint #10361847 — an unverified report by a vehicle owner.
at 81,000 milesLeague City, TX
VISIBILITY
SUN VISOR ON BOTH DRIVER AND PASSENGER SIDE FALL DOWN AT WILL. VISORS STAY IN ROOF CLIP BUT SIMPLY ROTATE AND FLOP DOWN. SAFETY HAZARD AS DRIVER'S VISION MAY BE OBSTRUCTED. COSTLY REPLACEMENT ONLY GOOD FIX.
NHTSA complaint #10360776 — an unverified report by a vehicle owner.
at 101,000 milesPierce, NE
VISIBILITY
REGULAR USE OF THE SUN VISOR IN MY 2003 NISSAN MURANO. THE FAILURE OCCURRED WHEN THE SUNVISOR FAILS TO STAY UP AND IS VERY LOOSE AND WILL FALL DOWN DURING DRIVING, WHICH THEN OBSTRUCTS THE FIELD OF VISION OF THE DRIVER SERIOUSLY COMPROMISING SAFETY. THE SUNVISOR NEEDS TO BE REPLACE, AND/OR THE MECHANISM THAT IS RESPONSIBLE FOR HOLDING AN UP POSITION OF THE SUNVISOR.
NHTSA complaint #10359866 — an unverified report by a vehicle owner.
at 94,000 milesMoncks Corner, SC
VISIBILITY
ON MY 2003 NISSAN MURANO, THE SUN VISOR STOPPED WORKING AND NOW THE VISOR FALLS DURING NORMAL DRIVING N& WILL NOT STAY UP. THIS STARTED LAST WEEK AND WE HAVE HAD TWO NEAR MISSES SINCE THEN WHERE THE VISOR DROPPED DOWN WHILE MY WIFE WAS DRIVING RESULTING IN HERE FIELD OF VISION BEING IMPAIRED. NO ACCIDENT OCCURRED, BUT 2 CLOSE CALLS WAS ENOUGH THAT I REMOVED THE DRIVERS SIDE VISOR ALL TOGETHER. IS THIS A COMMON DEFECT & IS THERE A RECALL FOR THIS?
NHTSA complaint #10353450 — an unverified report by a vehicle owner.
Salt Lake City, UT
VISIBILITY
I OWN A 2003 MURANO. THE DRIVER'S SIDE VISOR FAILS TO STAY IN PLACE WHEN PUSHED TOWARD THE WINDSHIELD. IT WILL, IF YOU PUSH IT UP, STAY THERE ONLY A COUPLE SECONDS. WHEN IT FALLS, IT BLOCKS OUT HALF OF YOUR VISION, MAKING IT IMPOSSIBLE TO SEE CARS IN FRONT OF YOU. I HAVE A VISOR I CAN NEVER USE. I CAN'T BLOCK OUT THE SUN IN MY EYES, AND IF I CHOSE TO, I AM CHOOSING TO NOT SEE CARS IN FRONT OF ME. VISOR NEEDS TO BE REPLACED.
NHTSA complaint #10344803 — an unverified report by a vehicle owner.
SAN Ramon, CA
VISIBILITY
SUN VISOR IS LOOSE, KEEPS FALLING DOWN IN FRONT OF THE DRIVER. AFFECTING VISION AND ABILITY TO DRIVE SAFELY.
NHTSA complaint #10340558 — an unverified report by a vehicle owner.
at 85,000 milesChicago, IL
VISIBILITY
SUN VISORS LOOSEN UP AND DO NOT STAY IN PLACE. I HAVE HAD THEM REPLACED AT MY EXPENSE BUT THE PROBLEM HAS SURFACED AGAIN.
NHTSA complaint #10336206 — an unverified report by a vehicle owner.
at 43,000 milesSAN Jose, CA
VISIBILITY
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) SAFETY ISSUE WITH 2003 NISSAN MURANO SUN VISOR: MY WIFE'S 2003 MURANO HAS AN ISSUE WITH THE SUN VISOR THAT CREATES A SERIOUS SAFETY ISSUE WHILE DRIVING; THE VISOR POPS DOWN RANDOMLY, BOTH WITH BUMPS IN THE ROAD, AND ON ITS OWN. IT GOES WITHOUT SAYING; THIS IS A VERY SERIOUS ISSUE THAT NISSAN SHOULD ADDRESS IMMEDIATELY. IN THE INTERIM, WHAT I HAVE DONE TO MITIGATE THE RISK IS REMOVED THE VISOR UNTIL 1. I CAN SOURCE A REPLACEMENT SOMEPLACE OTHER THAN THE DEALER, OR 2. FIGURE OUT IF THERE ARE DEALER REPLACEMENT OPTIONS - AT DEALERS COST. I TALKED TO NISSAN AND CONFIRMED THERE ARE NO KNOWN RECALL CAMPAIGNS FOR THIS ITEM. IN READING NISSAN FORUM INPUT, THERE ARE ISSUES WITH MORE THAN JUST MY YEAR, THERE ARE ALSO ISSUES WITH 2004, AND 2005'S AS WELL. THAT SAID I WOULD LIKE TO FILE THIS COMPLAINT BECAUSE NISSAN HAS NOT ADDRESSED THIS AS A SAFETY CONCERN, AND WILL NOT REPLACE AS A WARRANTY ITEM EITHER. ALL NISSAN OWNERS NEED THE HELP OF THIS AGENCY TO DRIVE THE POINT HOME; NISSAN SHOULD LAUNCH A RECALL TO HAVE THEM REPLACED SAVING OWNERS $250-$300 OR MORE FOR INFERIOR PARTS, PARTS THAT FOR SOME OWNERS HAVE FAILED MORE THAN ONCE. REFERENCE: HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML [XXX]
NHTSA complaint #10329144 — an unverified report by a vehicle owner.
at 65,000 milesGrand Prairie, TX
VISIBILITY
2003 NISSAN MURANO SUN VISOR DROPS DOWN AND WILL NOT STAY UP. IT BLOCKS SITE TO TRAFFIC LIGHT.
NHTSA complaint #10327688 — an unverified report by a vehicle owner.
at 105,600 milesWindsor, CA
VISIBILITY
DRIVER SIDE VISOR DOES NOT STAY UP COMPLETELY - DROPS INTO LINE OF SIGHT.
NHTSA complaint #10327358 — an unverified report by a vehicle owner.
at 140,000 milesRock Hill, SC
VISIBILITY
2003 NISSAN MURANO. SUN VISOR FAILED WHILE THE VEHICLE WAS JUST PAST ORIGINAL WARRANTY. DEALERSHIP REPLACED THE VISOR FOR FREE BECAUSE I HAD HAD OTHER WORK DONE THERE. SUN VISOR IS NOW FAILING FOR A SECOND TIME, FLOPS DOWN UNEXPECTEDLY OVER WINDSHIELD WHILE DRIVING.
NHTSA complaint #10325840 — an unverified report by a vehicle owner.
at 95,396 milesPleasanton, CA
VISIBILITY
THIS WILL BE THE THIRD TIME THE DRIVER'S SIDE VISOR IN MY 2003 NISSAN MURANO WILL REQUIRE REPLACEMENT DUE TO A MECHANICAL FAILURE. THIS IS A SAFETY ISSUE. THE DRIVER'S SIDE VISOR WILL SUDDENLY DROP AND BLOCK VISIBILITY WHENEVER THE CAR DRIVES OVER BUMPY SPOTS ON THE ROAD. ALTHOUGH NUMEROUS OTHERS HAVE REPORTED THIS PARTICULAR PROBLEM (SEE: WWW.NISSANFORUMS.COM; TOWNHALL-TALK.EDMUNDS.COM;WWW.NISSANMURANO.ORG ) NISSAN REFUSES TO TAKE RESPONSIBILITY TO CORRECT THIS PROBLEM, AND TO ISSUE A SAFETY RECALL, AND IS REQUIRING THE CONSUMER TO BEAR THE COST FOR THIS RECURRING FAILURE. A NISSAN TECHNICIAN, HIMSELF, HAS POSTED THIS ON THE TOPIC: "NISSAN TECH HERE! YOUR GOLD PREFERRED WARRANTY DOESN'T COVER THE SUN VISOR. THIS ISSUE YOUR HAVING IS COMMON ON THESE MURANOS AND I'VE REPLACED QUITE A FEW VISORS!"
NHTSA complaint #10300426 — an unverified report by a vehicle owner.
at 106,000 milesRoswell, GA
VISIBILITY
DRIVER'S SIDE SUN VISOR IS LOOSE AND RANDOMLY FALLS DOWN CONSTANTLY WHILE DRIVING AND BLOCKS MY VISION.
NHTSA complaint #10300483 — an unverified report by a vehicle owner.
at 40,000 milesSAN Jose, CA
VISIBILITY
2003 NISSAN MURANO DRIVERS SIDE VISOR FAILURE. THE DRIVERS SIDE VISOR WILL DROP SUDDENLY WHENEVER THE CARS RUNS THROUGH ROUGH TERRAIN OR A SPEED BUMP. THIS IS A SAFETY ISSUE BECAUSE IT BLOCKS THE DRIVERS VISION. THIS ONLY HAPPENS ON THE DRIVERS SIDE VISOR. THERE IS A LONG LIST OF FAILURES WITH THIS PROBLEM BUT NISSAN DOES NOT WANT TO DO A RECALL FOR THIS PROBLEM. LOOK AT THIS WEBSITE LINK HTTP://WWW.NISSANFORUMS.COM/TRUCK-SUV/113557-MURANO-SUN-VISOR-FAILURE.HTML
NHTSA complaint #10297848 — an unverified report by a vehicle owner.
Chandler, AZ
VISIBILITY
2003 NISSAN MURANO - THE SUNVISOR ASSEMBLY COMES LOSE AND IMPAIRS VISION FROM BEING ABLE TO DRIVE BECAUSE IT WILL NOT SET BACK INTO PLACE BECAUSE OF THE WAY THE MANUFACTURER BUILT.
NHTSA complaint #10286113 — an unverified report by a vehicle owner.
at 120,000 milesAbilene, TX
VISIBILITY
A 2003 NISSAN MURANO HAS RECENTLY DEVELOPED A FLOPPY SUN VISOR ON THE DRIVERS SIDE AND IS ABOUT TO ACQUIRE A FLOPPY VISOR ON THE PASSENGER SIDE ALSO, THIS HAS BECOME A SAFETY ISSUE MAINLY DUE TO THE DISTRACTION. THE DEALERS WANT AN EXORBITANT AMOUNT FOR THIS PART (300-400DOLLAR RANGE) WHEN THE ONLY THING A CUSTOMER HAS DONE IS BUY THE CAR (25,000-30,000).
NHTSA complaint #10285598 — an unverified report by a vehicle owner.