FaultScore

FaultScore report

2003 Nissan Murano problems

Owners have filed 1,050 complaints about the 2003 Nissan Murano with NHTSA between 2003 and 2021. The largest single group is the transmission & drivetrain. Across this model's run it ranks 3 of 20 worst.

D

FaultScore 63/100

Higher is worse. Measured against the other years of the Nissan Murano.

How this is worked out

The numbers

1,050

Complaints

18

Crashes reported

6

Fires reported

6

Injuries reported

1 complaint reports a death.

72,000 mi

Median mileage at failure

Half of reported failures happened before this

24%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 100 vs 50 Severity 15 vs 50 Early failure 41 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Nissan Murano. 50 means typical for this model; 100 means roughly double.
Severity — 15
3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 41
24% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other Nissan Murano

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 Nissan Murano

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

6 crashes, 2 fires · median 86,250 mi

Electrical System 227 21.6%

0 crashes, 1 fires · median 32,591 mi

Engine & Cooling 143 13.6%

1 crashes, 1 fires · median 83,000 mi

Seats 111 10.6%

Median failure at 70,678 miles

3 crashes, 0 fires · median 98,000 mi

Median failure at 75,000 miles

0 crashes, 2 fires · median 61,000 mi

Median failure at 75,500 miles

Median failure at 77,260 miles

Suspension 17 1.6%

Median failure at 60,000 miles

Steering 17 1.6%

1 crashes, 0 fires · median 12,000 mi

Median failure at 37,061 miles

Brakes 15 1.4%

1 crashes, 0 fires · median 32,000 mi

1 crashes, 0 fires · median 114,000 mi

Lights 9 0.9%

Median failure at 2,375 miles

Stability & Traction Control 7 0.7%

2 crashes, 0 fires · median 94,500 mi

Seat Belts 6 0.6%

Median failure at 12,525 miles

Airbags 4 0.4%

3 crashes, 0 fires · median 89,437 mi

Wheels 1 0.1%

Median failure at 7,500 miles

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 157 46.6%
Alternator/Generator/Regulator 120 35.6%
Transfer Case (4-WHEEL Drive) 13 3.9%
12V/24V/48V Battery 13 3.9%
Tank Assembly 10 3.0%
Body 9 2.7%
Engine 8 2.4%
Power Adjust 7 2.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 37 4.1%
1,000 – 9,999 miles 34 3.8%
10,000 – 24,999 miles 90 10.0%
25,000 – 49,999 miles 143 16.0%
50,000 – 74,999 miles 155 17.3%
75,000 – 99,999 miles 195 21.8%
100,000 – 149,999 miles 200 22.3%
150,000+ miles 42 4.7%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2003 peak 28 Jul 2021

NHTSA investigations into the 2003 Nissan Murano

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE08065 Opened 18 Nov 2008 Closed 2 Jul 2009 SEATS

DRIVER SEAT ANCHOR FAILURE

THIS INVESTIGATION CONCERNS STRUCTURAL FAILURE OF THE ANCHOR/BRACKET ON THE LEFT REAR SIDE OF THE DRIVER'S SEAT.THE CONCERN IS THAT SUCH FAILURES MAY ALTER THE DRIVER'S SEATED POSITION SO AS TO REDUCE EFFECTIVENESS OF THE OCCUPANT PROTECTION SYSTEM OR POTENTIALLY COMPROMISE VEHICLE CONTROL.FAILURE OF THE SUBJECT ANCHOR BRACKET RESULTS FROM METAL FATIGUE AND CAUSES REARWARD TILTING OF THE DRIVER'S SEAT.THESE FAILURES USUALLY OCCUR DURING DRIVER INGRESS BUT MAY ALSO OCCUR WHILE THE VEHICLE IS BEING OPERATED.THE SAFETY RELATED CONCERNS DURING ACTUAL VEHICLE USE WERE NOT VALIDATED BY THIS INVESTIG...

PE05050 Opened 13 Sep 2005 Closed 31 Jan 2006 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FUEL TANK PUNCTURES FROM ROAD DEBRIS

ODI OPENED A PRELIMINARY EVALUATION BASED ON FOUR VEHICLE OWNER QUESTIONNAIRES (VOQ'S) INDICATING THAT THE FUEL TANKS WEREPUNCTURED BY ROAD DEBRIS UNDER NORMAL, NON OFF-ROAD DRIVING CONDITIONS.AS OF NOVEMBER 30, 2005, THE COMPLAINT TOTAL INCREASED TO 12.NISSAN SUPPLIED ODI WITH 31 COMPLAINTS OF FUEL TANK PUNCTURES, INCLUDING 26 NOT PREVIOUSLY KNOWN TO ODI FROM THE VOQ RECORDS. IN A LETTER DATED JANUARY 9, 2006, NISSAN NORTH AMERICA, INC. NOTIFIED ODI OF ITS PLAN TO RECALL APPROXIMATELY 209,000 MODEL YEAR 2003 - 2006 NISSAN MURANO VEHICLES BUILT FROM APRIL 24, 2002 (START OF PRODUCTION OF MY 20...

EA05006 Opened 25 Mar 2005 Closed 17 Aug 2005 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

ALTERNATOR FAILURE / ENGINE STALLING

ODI RECEIVED 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE ON MY 2003-2004 MURANO (SUBJECT) VEHICLES.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.BASED ON THESE COMPLAINTS, ODI OPENED PE04-077 AND LATER UPGRADED TO EA05-006 FOR THE SUBJECT VEHICLES.DURING EA05-006, ADDITIONAL FAILURE DATA WERE IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE.ON JULY 12, 2005, NISSAN NOTIFIED NHTSA OF A SAFETY DEFECT ON MY 2003-2005 MURANO VEHICLES PRODUCED FROM APRIL 8, 2002 AND SEPTEMBER 24, 2004 (RECALL 05V-319).THE NOTIFICATION STAT...

PE04077 Opened 19 Nov 2004 Closed 25 Mar 2005 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

ALTERNATOR FAILURE/ ENGINE STALLING

ODI OPENED PE04-077 BASED ON 14 REPORTS OF ALLEGED ENGINE STALLING DUE TO ALTERNATOR FAILURE.ALL OF THE COMPLAINTS REPORTED THAT THE VEHICLE COULD NOT BE RESTARTED AFTER THE STALL OCCURRED.DURING PE04-077, ADDITIONAL FAILURE DATA WAS IDENTIFIED AS NOTED IN THE FAILURE REPORT SUMMARY ABOVE . DURING THE INVESTIGATION, NISSAN IDENTIFIED THAT THERE HAD BEEN ALTERNATOR WARRANTY REPLACEMENTS DUE TO AN OPEN CIRCUIT IN THE ROTOR COIL CAUSED BY WIRE FATIGUE. ODI?S ANALYSIS SHOWS FAILURE RATES THAT ARE OF CONCERN TO ODI AND INDICATES THAT THE ALLEGED DEFECT IS CONTINUING TO OCCUR IN THE SUBJECT VEHICLES...

Recalls on the 2003 Nissan Murano

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09V169000

ENGINE AND ENGINE COOLING

NISSAN IS RECALLING 362,891 MY 2003-2007 MURANO VEHICLES. THE INTAKE AIR DUCTS, WHICH ARE CONNECTED TO THE INTERMEDIATE RESONATOR IN THE AIR INTAKE SYSTEM OF THE ENGINE, MAY SEPARATE FROM THE RESONATOR WITH ENGINE MOVEMENT. THIS SEPARATION OCCURS DUE TO THE PREMATURE AGING OF THE MATERIAL USED IN THE INTAKE AIR DUCTS WHICH CAUSES EXCESSIVE SHRINKING.

Risk: ENGINE MAY STALL INCREASING THE RISK OF A CRASH.

06V048000

SEAT BELTS:REAR/OTHER

ON SOME SPORT UTILITY VEHICLES, IN CERTAIN HIGH SPEED FRONTAL CRASHES, THE WEBBING OF A REAR OUTBOARD SEAT BELT MAY CONTACT THE REAR SEAT BACK HINGE WHERE IT CAN BE CUT BY THE SHARP EDGE OF THE METAL PORTION OF THE HINGE.

Risk: IF THE WEBBING IS COMPLETELY SEPARATED, IT CAN INCREASE THE RISK OF INJURY TO AN OCCUPANT IN A CRASH.

06V003000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

ON CERTAIN SPORT UTILITY VEHICLES, DUE TO THE LOCATION OF THE FORWARD EDGE OF THE FUEL TANK, IN THE EVENT THAT A VEHICLE FRONT TIRE RUNS OVER A SMALL, SHARP OBJECT IN THE ROAD, CATCHES IT AND PROPELS IT TOWARDS THE REAR OF THE VEHICLE, IT MAY STRIKE AND PUNCTURE THE FUEL TANK.

Risk: A PUNCTURED TANK COULD INCREASE THE RISK OF A FIRE.

05V319000

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

ON CERTAIN SPORT UTILITY VEHICLES, THERE IS A POSSIBILITY THAT A WIRE BREAKING INSIDE THE ALTERNATOR COULD STOP THE BATTERY FROM CHARGING.

Risk: IF THIS HAPPENS, THE CHARGER WARNING AND BRAKE WARNING LAMPS WILL IMMEDIATELY COME ON AND THE BATTERY WILL BEGIN TO DISCHARGE. AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING WHICH COULD RESULT IN A CRASH.

03V455000

ENGINE AND ENGINE COOLING

ON CERTAIN PASSENGER VEHICLES, THE CIRCUIT BOARD FOR THE CRANK POSITION SENSOR OR CAM POSITION SENSOR MAY HAVE AN IMPROPER SOLDER JOINT DUE TO SOLDER DEFORMATION CAUSED BY HEAT STRESS ACCELERATED BY THE EXISTENCE OF FLUX RESIDUE DURING THE SOLDERING PROCESS.

Risk: THIS COULD CAUSE THE "SERVICE ENGINE SOON" WARNING LIGHT TO COME ON, CREATE A NO START CONDITION, CAUSE REDUCED ENGINE POWER, OR CAUSE THE ENGINE TO STOP RUNNING WITHOUT WARNING DURING VEHICLE OPERATION, WHICH COULD RESULT IN A CRASH.

03V123000

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

ON CERTAIN SPORT UTILITY VEHICLES, THE NUT THAT ATTACHES THE TRANSMISSION GEAR SELECTOR SHAFT TO THE CONTROL VALVE LEVER IN THE TRANSMISSION MAY NOT BE ADEQUATELY TIGHTENED. THIS COULD RESULT IN THE TRANSMISSION NOT ACTUALLY BEING IN THE GEAR INDICATED BY THE GEAR SELECTOR LEVER. IN ADDITION, THE TRANSMISSION POSITION DISPLAY IN THE INSTRUMENT PANEL MAY NOT BE ON OR MAY BE INCORRECT.

Risk: IF THE GEAR DISPLAYED IS DIFFERENT FROM THE GEAR ENGAGED, THIS COULD RESULT IN UNEXPECTED VEHICLE MOVEMENT AND A CRASH.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2009153 27,928 units in Canada

Engine

On certain vehicles, the intake air ducts, which are connected to the intermediate resonator in the air intake system of the engine, may separate from the resonator with engine movement. This separation occurs due to the premature ageing of the material used in the intake air ducts which causes excessive shrinking. If the air duct pulls off the resonator, the airflow meter will not accurately measure the intake airflow rate, which could result in unstable idling, poor acceleration, or engine stalling. Engine stalling would result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will replace the intake air duct with an updated version.

Recall 2006279 47 units in Canada

Lights And Instruments

Certain vehicles may have received an incorrect replacement Body Control Module (BCM). Specifically, if, during service, the BCM was replaced with P/N 284B1-CA508 or P/N 284B1-CA509, the Daytime Running Lights (DRL) could become inoperative. As a result, these vehicles would no longer comply with CMVSS 108. Since this action deals with replacement parts, it is a deemed a Service Campaign and is not being conducted under the Safety Act. Correction: Dealers will replace affected BCMs.

Recall 2006039 19,330 units in Canada

Seats And Restraints

On certain vehicles, the webbing of a rear outboard seat belt may contact the rear seat back hinge where it can be cut by the sharp edge of the metal portion of the hinge during a frontal crash. As a result, the seat belt may not properly restrain seat occupants, increasing the risk of personal injury. Correction: Dealers will install a plastic cover over the lower part of the webbing and the floor anchor.

Recall 2006004 20,926 units in Canada

Fuel System

On certain vehicles, the fuel tank may be punctured by road debris that has been picked up and thrown by the front tires. A fuel leak, in the presence of an ignition source, could result in a fire. Correction: Dealers will install a shield in front of the fuel tank.

Recall 2005208 15,030 units in Canada

Electrical

On certain vehicles equipped with a Continuously Variable Transmission (CVT), an open circuit in the alternator can occur due to wire fatigue caused by movement of the rotor coil during rapid changes in engine speed. Higher engine compartment temperature in the Murano compared to other Nissan models may also be a contributing factor to the wire fatigue. When an open circuit occurs in the alternator, the charge warning and brake warning lamps come on. If the driver does not seek immediate assistance and continues to drive the vehicle in this condition, the vehicle will operate normally for about one hour. After this time, the battery voltage will drop to a level that causes the engine control module to go into a fail safe mode. During fail safe mode, which lasts about ten minutes, vehicle speed will be reduced due to the throttle plate being held in a fixed position. After this time period, the engine will stop running. Correction: Dealers will replace the alternator with an updated version.

Recall 2003267 74,143 units in Canada

Engine

On certain vehicles, the circuit board for the crank position sensor may have an improper solder joint. This could cause the Service Engine Soon warning light to come on, create a no start condition, cause reduced engine power, or cause the engine to stop running without warning during vehicle operation. Correction: Dealers will replace the crankshaft position sensor and both camshaft position sensors.

Recall 2003080 15 units in Canada

Powertrain

On certain vehicles, the nut that attaches the transmission gear selector shaft to the control valve lever in the transmission may not have been adequately tightened at the transmission plant which had been diverted from the production line for repair. This may result in the transmission not actually being in the gear indicated by the gear selector lever and lead to unexpected vehicle movement. Correction: Dealer will torque the nut to specifications.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 107,000 miles Playa DEL RAY, CA Crash

POWER TRAIN

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING VARIOUS LOW SPEEDS, THE CONTACT'S VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED INTO PARK TO AVOID A POTENTIAL CRASH, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND FIRST OCCURRED TWO YEARS AGO. AN INDEPENDENT MECHANIC WAS NOTIFIED, BUT THE FAILURE COULD NOT BE DUPLICATED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. *LN CONSUMER STATED FAILURE HAPPENED SEVERAL TIMES. UPDATED 12/11/18

NHTSA complaint #11142456 — an unverified report by a vehicle owner.

at 107,000 miles Playa DEL RAY, CA Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE DRIVING VARIOUS LOW SPEEDS, THE CONTACT'S VEHICLE INDEPENDENTLY ACCELERATED IN REVERSE AND CRASHED INTO A PARKED VEHICLE. THE CONTACT SHIFTED INTO PARK TO AVOID A POTENTIAL CRASH, BUT THE VEHICLE FAILED TO STOP. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT AND FIRST OCCURRED TWO YEARS AGO. AN INDEPENDENT MECHANIC WAS NOTIFIED, BUT THE FAILURE COULD NOT BE DUPLICATED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000. *LN CONSUMER STATED FAILURE HAPPENED SEVERAL TIMES. UPDATED 12/11/18

NHTSA complaint #11142456 — an unverified report by a vehicle owner.

at 66,000 miles Chattanoga, TN Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT AFTER ASSISTANCE FROM AN EYEWITNESS WITH JUMPER CABLES; HOWEVER, THE VEHICLE FAILED AGAIN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED DUE TO A BURNED WIRE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT STATED THAT THE FUEL SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED DUE TO THE LOCATION OF THE FUEL TANK. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

NHTSA complaint #10981634 — an unverified report by a vehicle owner.

at 66,000 miles Chattanoga, TN Fire

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 NISSAN MURANO. WHILE REVERSING, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE ON THE FIRST ATTEMPT AFTER ASSISTANCE FROM AN EYEWITNESS WITH JUMPER CABLES; HOWEVER, THE VEHICLE FAILED AGAIN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED DUE TO A BURNED WIRE. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V319000 (ELECTRICAL SYSTEM). IN ADDITION, THE CONTACT STATED THAT THE FUEL SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THE FUEL PUMP FAILED AND NEEDED TO BE REPLACED DUE TO THE LOCATION OF THE FUEL TANK. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V003000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY). THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 66,000.

NHTSA complaint #10981634 — an unverified report by a vehicle owner.

at 144,000 miles Cincinnati, OH Crash

POWER TRAIN

THE PROBLEM WITH MY NISSAN MURANO LIKE SO MANY OTHERS IS THE TRANSMISSION. I TOOK IT TO THE DEALER AND I WASTED $125 DOLLARS. I ALSO CONTACTED NISSAN COOPERATE AND THEY HAVE NOT DID ANYTHING. NISSAN KNOWS THIS IS A MANUFACTORY PROBLEM AND THEY WILL NOT ACKNOWLEDGE THE PROBLEM. I AM SO FRUSTRATED WITH THIS PROBLEM I SEEN THAT THEY EXTENDED THE WARRANTY BUT I AM 20,000 MILES OVER IT I NEED HELP

NHTSA complaint #10915991 — an unverified report by a vehicle owner.

at 144,000 miles Cincinnati, OH Crash

UNKNOWN OR OTHER

THE PROBLEM WITH MY NISSAN MURANO LIKE SO MANY OTHERS IS THE TRANSMISSION. I TOOK IT TO THE DEALER AND I WASTED $125 DOLLARS. I ALSO CONTACTED NISSAN COOPERATE AND THEY HAVE NOT DID ANYTHING. NISSAN KNOWS THIS IS A MANUFACTORY PROBLEM AND THEY WILL NOT ACKNOWLEDGE THE PROBLEM. I AM SO FRUSTRATED WITH THIS PROBLEM I SEEN THAT THEY EXTENDED THE WARRANTY BUT I AM 20,000 MILES OVER IT I NEED HELP

NHTSA complaint #10915991 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 162,000 miles The Plains, VA

ENGINE

The contact owns a 2003 Nissan Murano. The contact stated while driving 45 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into PARK and restarted however, after driving for several miles, the failure recurred. The contact pulled over to side of the roadway and waited for several minutes before restarting the vehicle and slowly drove to the residence. The contact stated that the ABS and check engine warning lights were illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 162,000.

NHTSA complaint #11424485 — an unverified report by a vehicle owner.

at 162,000 miles The Plains, VA

SERVICE BRAKES

The contact owns a 2003 Nissan Murano. The contact stated while driving 45 mph, the vehicle loss motive power and stalled without warning. The vehicle was shifted into PARK and restarted however, after driving for several miles, the failure recurred. The contact pulled over to side of the roadway and waited for several minutes before restarting the vehicle and slowly drove to the residence. The contact stated that the ABS and check engine warning lights were illuminated. The vehicle was not yet diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was 162,000.

NHTSA complaint #11424485 — an unverified report by a vehicle owner.

The Plains, VA

STRUCTURE:BODY

Rusting excessively

NHTSA complaint #11424032 — an unverified report by a vehicle owner.

The Plains, VA

VEHICLE SPEED CONTROL

ABS STAYS ON THEN THE (BRAKE WARNING LAMPS WILL IMMEDIATELY COME AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING AND TURN OFF ON ME. ALSO MY SUBFRAME IS ROTTEN AND IS NOW DISCONNECTED THE MECHANIC QUOTED ME $2,600 TO REPAIR JUS THE SUBFREAME.

NHTSA complaint #11423979 — an unverified report by a vehicle owner.

The Plains, VA

SUSPENSION

REAR SUBFRAME COMPLETELY RUSTED CANT BELIEVE NISSAN USED SUCH CHEAP STEEL

NHTSA complaint #11423987 — an unverified report by a vehicle owner.

The Plains, VA

STRUCTURE:BODY

REAR SUBFRAME COMPLETELY RUSTED CANT BELIEVE NISSAN USED SUCH CHEAP STEEL

NHTSA complaint #11423987 — an unverified report by a vehicle owner.

The Plains, VA

ELECTRICAL SYSTEM

ABS STAYS ON THEN THE (BRAKE WARNING LAMPS WILL IMMEDIATELY COME AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING AND TURN OFF ON ME. ALSO MY SUBFRAME IS ROTTEN AND IS NOW DISCONNECTED THE MECHANIC QUOTED ME $2,600 TO REPAIR JUS THE SUBFREAME.

NHTSA complaint #11423979 — an unverified report by a vehicle owner.

The Plains, VA

ENGINE

ABS STAYS ON THEN THE (BRAKE WARNING LAMPS WILL IMMEDIATELY COME AFTER A SHORT TIME, THE ENGINE WILL GO INTO A "FALL SAFE" CONDITION WHICH WILL LIMIT VEHICLE SPEED. THE ENGINE WILL STOP RUNNING AND TURN OFF ON ME. ALSO MY SUBFRAME IS ROTTEN AND IS NOW DISCONNECTED THE MECHANIC QUOTED ME $2,600 TO REPAIR JUS THE SUBFREAME.

NHTSA complaint #11423979 — an unverified report by a vehicle owner.

Salt Lake City, UT

VEHICLE SPEED CONTROL

While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side of the freeway in a not so safe place however I had no choice. I out hazard lights on and turned off the car. After waiting approx 5 min. I attempted to start car to no avail. The battery light as well as abs light stayed on. I again waited for another 5 -10 min and tried again nothing but same warning lights. I eventually had to wait for approx 45-_60 min when it finally started however I was only allowed to go no fastethan 5 mph. I was able to exit freeway where I parked car for several hours and walked home. Upon retrieving vehicle it still had same results. I drove home @ 5mph. I took car in for repairs and was told I needed a new battery wiring harness. I had that ordered a d repaired. Car drove home just fine however the following day the same incident occurred. Took car back in and was told I needed a new alternator which I replaced. However the following day the same thing occurred. Upon driving car back to a major dealership to notify them of the same problem, however once in their parking lot the mechanic attempted to drive car into the service bay and car wouldn't start. Immediately the mechanic said " oh you hear that clicking sound?" " That's the starter you need a new one". I once again had them service my car and put in a new starter.Yet once again the following day the same problem. In all these occurrences the car had just out of no where with no warning lost power leaving my children and I in a potentially dangerous situation multiple times. The vehicle has been parked in my garage. I can't afford replacing parts just to have the same incident. As far as dates go there were multiple dates that the vehicle stalled on me and had no acceleration.

NHTSA complaint #11417746 — an unverified report by a vehicle owner.

Salt Lake City, UT

ENGINE

While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side of the freeway in a not so safe place however I had no choice. I out hazard lights on and turned off the car. After waiting approx 5 min. I attempted to start car to no avail. The battery light as well as abs light stayed on. I again waited for another 5 -10 min and tried again nothing but same warning lights. I eventually had to wait for approx 45-_60 min when it finally started however I was only allowed to go no fastethan 5 mph. I was able to exit freeway where I parked car for several hours and walked home. Upon retrieving vehicle it still had same results. I drove home @ 5mph. I took car in for repairs and was told I needed a new battery wiring harness. I had that ordered a d repaired. Car drove home just fine however the following day the same incident occurred. Took car back in and was told I needed a new alternator which I replaced. However the following day the same thing occurred. Upon driving car back to a major dealership to notify them of the same problem, however once in their parking lot the mechanic attempted to drive car into the service bay and car wouldn't start. Immediately the mechanic said " oh you hear that clicking sound?" " That's the starter you need a new one". I once again had them service my car and put in a new starter.Yet once again the following day the same problem. In all these occurrences the car had just out of no where with no warning lost power leaving my children and I in a potentially dangerous situation multiple times. The vehicle has been parked in my garage. I can't afford replacing parts just to have the same incident. As far as dates go there were multiple dates that the vehicle stalled on me and had no acceleration.

NHTSA complaint #11417746 — an unverified report by a vehicle owner.

Salt Lake City, UT

SERVICE BRAKES

While driving down the highway with my infant child the vehicle lost power I could not accelerate went from 75mph to a struggling 5mph. No matter how far I pressed the gas pedal there was no acceleration no revving of engine just complete nothing just pure panic. I was able to pull off to the side of the freeway in a not so safe place however I had no choice. I out hazard lights on and turned off the car. After waiting approx 5 min. I attempted to start car to no avail. The battery light as well as abs light stayed on. I again waited for another 5 -10 min and tried again nothing but same warning lights. I eventually had to wait for approx 45-_60 min when it finally started however I was only allowed to go no fastethan 5 mph. I was able to exit freeway where I parked car for several hours and walked home. Upon retrieving vehicle it still had same results. I drove home @ 5mph. I took car in for repairs and was told I needed a new battery wiring harness. I had that ordered a d repaired. Car drove home just fine however the following day the same incident occurred. Took car back in and was told I needed a new alternator which I replaced. However the following day the same thing occurred. Upon driving car back to a major dealership to notify them of the same problem, however once in their parking lot the mechanic attempted to drive car into the service bay and car wouldn't start. Immediately the mechanic said " oh you hear that clicking sound?" " That's the starter you need a new one". I once again had them service my car and put in a new starter.Yet once again the following day the same problem. In all these occurrences the car had just out of no where with no warning lost power leaving my children and I in a potentially dangerous situation multiple times. The vehicle has been parked in my garage. I can't afford replacing parts just to have the same incident. As far as dates go there were multiple dates that the vehicle stalled on me and had no acceleration.

NHTSA complaint #11417746 — an unverified report by a vehicle owner.

Burlington, NJ

ELECTRICAL SYSTEM

WHILE DRIVING I LOST ALL POWER FOR THE MOTOR AND HAD TO HAVE TO BATTERY REPLACED CUZ LOST ALL POWER

NHTSA complaint #11416756 — an unverified report by a vehicle owner.

at 7 miles West Monroe, LA

VEHICLE SPEED CONTROL

WHILE DRIVING THE MURANO IT SLOWED DOWN AND WOULDN'T GO ABOVE 20MPH. AFTER ABOUT A MILE IT JUST STOPPED RUNNING & WOULDN'T CRANK BACK UP. ALL THE FLUIDS WERE AT THE RIGHT LEVELS. TOOK IT TO A JOHNNY'S MECHANIC SHOP & THEY SAID IT WAS THE ENGINE.

NHTSA complaint #11405762 — an unverified report by a vehicle owner.

at 7 miles West Monroe, LA

ELECTRICAL SYSTEM

WHILE DRIVING THE MURANO IT SLOWED DOWN AND WOULDN'T GO ABOVE 20MPH. AFTER ABOUT A MILE IT JUST STOPPED RUNNING & WOULDN'T CRANK BACK UP. ALL THE FLUIDS WERE AT THE RIGHT LEVELS. TOOK IT TO A JOHNNY'S MECHANIC SHOP & THEY SAID IT WAS THE ENGINE.

NHTSA complaint #11405762 — an unverified report by a vehicle owner.

at 7 miles West Monroe, LA

ENGINE

WHILE DRIVING THE MURANO IT SLOWED DOWN AND WOULDN'T GO ABOVE 20MPH. AFTER ABOUT A MILE IT JUST STOPPED RUNNING & WOULDN'T CRANK BACK UP. ALL THE FLUIDS WERE AT THE RIGHT LEVELS. TOOK IT TO A JOHNNY'S MECHANIC SHOP & THEY SAID IT WAS THE ENGINE.

NHTSA complaint #11405762 — an unverified report by a vehicle owner.

Oroville, CA

ENGINE

THE CAR KEEPS ON SHUTTING OFF ON ME THE MOTOR AND WAS CAUSED A BIG ACCIDENT

NHTSA complaint #11322256 — an unverified report by a vehicle owner.

at 92,000 miles Enfield, CT

SUSPENSION

WE ARE ORIGINAL OWNERS OF 2003 NISSAN MURANO; IT HAS ONLY 92K MILES, IT HAS ALWAYS BEEN GARAGED AND WELL MAINTAINED. THE REAR WHEELS JUST STARTED TILTING INWARD AT THE TOP; A MECHANIC IDENTIFIED THE REAR SUBFRAME AND SUSPENSION WAS ROTTING, AND ADVISED THAT IT WILL CONTINUE TO WORSEN UNTIL THE BACK END OF THE VEHICLE JUST COLLAPSES. IT IS AN EXPENSIVE REPAIR. NISSAN IS IGNORING IT IS A MANUFACTURER DEFECT (THEY USED CRAPPY STEEL), THAT IT IS A VERY DANGEROUS SAFETY HAZARD, AND IT SHOULD BE FIXED BY THEM. SEARCHING ONLINE REVEALS MANY COMPLAINTS OF THIS SAME ISSUE, MANY JUST RECENTLY MADE, AND AS A CONSUMER IT IS VERY UNFAIR TO SPEND A LOT OF MONEY ON A NEW VEHICLE AND KEEP IT NICE AND FULLY FUNCTIONAL, EXPECTING IT TO LAST FOR A FEW MORE YEARS TO COME, TO SURPRISINGLY HAVE THE SUBFRAME FAIL ESPECIALLY WHEN THE VEHICLE IS LESS THAN TWENTY YEARS OLD AND NOT EVEN AT 100,000 MILES.

NHTSA complaint #11307992 — an unverified report by a vehicle owner.

at 130,000 miles Tempe, AZ

FUEL/PROPULSION SYSTEM

DURING THE HOT SUMMER MONTHS IN THE PHOENIX ARIZONA AREA I'VE EXPERIENCED HESITATION (ESPECIALLY IN TRAFFIC) WHEN EITHER MOVING SLOWLY ALONG OR TRAFFIC PICKS UP OR TURNING AND I HAVE TO MASH HARDER ON THE ACCELERATOR, SOMETIMES 2-4 TIMES!!! THIS IS FRIGHTENING !! WHAT IS THE PROBLEM AS I'VE CHECKED FILTERS, GAS, INTAKE? AND ASKED MECHANIC ???

NHTSA complaint #11298580 — an unverified report by a vehicle owner.

Baldwyn, MS

VEHICLE SPEED CONTROL

THE CAR IS STALLING WHEN I STOP WHINING REAL BAD

NHTSA complaint #11235320 — an unverified report by a vehicle owner.

Baldwyn, MS

ELECTRICAL SYSTEM

THE CAR IS STALLING WHEN I STOP WHINING REAL BAD

NHTSA complaint #11235320 — an unverified report by a vehicle owner.

at 100,000 miles Tucson, AZ

SEATS

DRIVER SEAT REAR METAL SUPPORT FRAME BROKEN. I NOTICED WHEN MAKING A LEFT TURN THAT THE SEAT WAS SHIFTING. UPON INSPECTION I NOTICE THAT THE DRIVER SEAT LEFT REAR SEAT SUPPORT FRAME BROKEN.

NHTSA complaint #11230756 — an unverified report by a vehicle owner.

at 166,000 miles Dallas, TX

POWER TRAIN

THE CAR SLOWED ALL THE WAY DOWN ON THE FREEWAY . ALMOST CAUSING ME TO CRASH . IT DID IT SUDDENLY I WAS UNABLE TO PULL OVER .I WAS GOING ABOUT 65 MPH WHILE THE A/C WAS BLOWING IT COMPLETELY MALFUNCTIONED

NHTSA complaint #11205429 — an unverified report by a vehicle owner.

at 166,000 miles Dallas, TX

VEHICLE SPEED CONTROL

THE CAR SLOWED ALL THE WAY DOWN ON THE FREEWAY . ALMOST CAUSING ME TO CRASH . IT DID IT SUDDENLY I WAS UNABLE TO PULL OVER .I WAS GOING ABOUT 65 MPH WHILE THE A/C WAS BLOWING IT COMPLETELY MALFUNCTIONED

NHTSA complaint #11205429 — an unverified report by a vehicle owner.

at 166,000 miles Dallas, TX

ENGINE

THE CAR SLOWED ALL THE WAY DOWN ON THE FREEWAY . ALMOST CAUSING ME TO CRASH . IT DID IT SUDDENLY I WAS UNABLE TO PULL OVER .I WAS GOING ABOUT 65 MPH WHILE THE A/C WAS BLOWING IT COMPLETELY MALFUNCTIONED

NHTSA complaint #11205429 — an unverified report by a vehicle owner.

EL Paso, TX

SEATS

DRIVER SIDE SEAT GOES SIDEWAYS/I HAVE I HAVE REPLACED THE OUTPUT SHAFT SEAL 4 TIMES IN 3 MONTHS [KEEPS LEAKING]

NHTSA complaint #11194375 — an unverified report by a vehicle owner.