FaultScore

2013 Nissan Murano window and wiper problems

13 of the 90 complaints about the 2013 Nissan Murano are about the glass, mirrors and wipers — 14% of everything reported for this model year. Half of the failures with a mileage on record happened before 59,000 miles.

B

13

Complaints

0

Crashes

0

Fires

0

Injuries

Exactly what failed

Visibility/Wiper 10 76.9%
Sun/Moon Roof Assembly 3 23.1%

Windows, Mirrors & Wipers across every Nissan Murano year

2003 46 6.7%
2004 133 19.4%
2005 143 20.9%
2006 179 26.2%
2007 75 11.0%
2009 17 2.5%
2011 15 2.2%
2012 20 2.9%
2013 13 1.9%
2014 21 3.1%
2015 12 1.8%
2017 10 1.5%

What owners said

Filed with NHTSA, in their own words.

at 120,000 miles Normal, IL

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING APPROXIMATELY 75 MPH, THE CONTACT HEARD A REALLY LOUD SOUND AND NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO O'BRIEN NISSAN OF BLOOMINGTON (2029 IRELAND GROVE RD, BLOOMINGTON, IL 61704), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA complaint #11266842 — an unverified report by a vehicle owner.

at 100,000 miles Union Bridge, MD

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT NOTICED THAT THE SUN VISOR WAS HANGING DOWN AND WOULD NOT CLOSE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #11220854 — an unverified report by a vehicle owner.

at 101,000 miles Enterprise, AL

VISIBILITY/WIPER

DRIVING DOWN THE HIGHWAY WINDOWS CLOSED AC ON 65 MPH MODERATE TRAFFIC SUNROOF EXPLODED.

NHTSA complaint #11122859 — an unverified report by a vehicle owner.

Jacksonville, FL

VISIBILITY/WIPER

THE DRIVER AND PASSENGER WINDOW VISORS ARE DEFECTIVE. THEY WILL NOT STAY UP AND THUS CREATE A SAFETY HAZARD WITH VISIBILITY. RIGHT NOW I HAVE THEM HELD UP WITH VELCRO BUT NOW THEY ARE RENDERED USELESS FOR BLOCKING THE SUN WHICH CREATES ANOTHER SAFETY HAZARD. I HAVE SPOKEN WITH A NISSAN DEALERSHIP ABOUT HAVING THEM REPLACED AND WAS QUOTED A PRICE OVER $500, AND ACCORDING TO THE EMPLOYEE THEY ARE THE EXACT SAME VISORS. WHY WOULD I WANT TO PAY TO REPLACE A FAULTY PRODUCT WITH THE EXACT SAME FAULTY PRODUCT? ACCORDING TO THE INTERNET AND THE DEALERSHIP THIS IS A COMMON PROBLEM WITH THESE VISORS YET NISSAN HAS NOT STEPPED IN TO MAKE IT RIGHT. THANK YOU FOR ANY HELP YOU CAN PROVIDE.

NHTSA complaint #11054676 — an unverified report by a vehicle owner.

at 54,000 miles Dayton, OH

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR DID NOT STAY UP, WHICH CAUSED VISIBILITY ISSUES FOR THE DRIVER. THE DEALER WAS CONTACTED AT 937-434-4723 AND INFORMED THE CONTACT TO BRING THE VEHICLE IN FOR A CHECK-UP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,000. UPDATED 10/24/17*LJ

NHTSA complaint #11011937 — an unverified report by a vehicle owner.

Gilbert, AZ

VISIBILITY/WIPER

DRIVER SIDE VISOR DROP BELOW I LEVEL AS YOUR DRIVING. MAKING IT A DISTRACTION HOLD THE VISOR IN PLACE.

NHTSA complaint #11003857 — an unverified report by a vehicle owner.

at 44,000 miles Centennial, CO

VISIBILITY/WIPER

1ST ...DRIVER SIDE SUNVISOR WITH COSMETIC MIRROR, FALLS DOWN WHILE DRIVING; OBSCURING THE OPERATORS FORWARD VISION. 2ND DRIVER SIDE SUNVISOR WITH COSMETIC MIRROR WILL NOT REMAIN UP IN THE PROPERLY SEATED POSITION.

NHTSA complaint #10995765 — an unverified report by a vehicle owner.

Yukon, OK

VISIBILITY/WIPER

THE BLUETOOTH RADIO SYSTEM MALFUNCTIONED DURING THE FIRST YEAR AND DEALER SERVICES WERE NOT KNOWLEDGABLE ABOUT THE DEFECT UNTIL 3 YEARS OUT. DIGITAL SYMBOLS FOR AIR/HEAT SOMETIMES NOT VISABLE AND RADIO NOT FUNCTIONING. DRIVER'S SIDE SUN VISOR FELL FROM THE ROOF AND I WAS ABLE TO REINSERT. BUT, DIFFICULT TO LOWER/RAISE. DEALER WANTS HUNDREDS TO REPLACE (NO REPAIR POSSIBLE). WIPERS SCRAPE/RUB THE GLASS TOO CLOSELY AS THOUGH TOO LARGE/TIGHT. MAKES TERRIBLE SCRAPING SOUND AND CLICKING NOISE WHEN IN USE, ALTHOUGH NEW. ALL ISSUES OCCUR WHETHER VEHICLE IS IN MOTION OR NOT.

NHTSA complaint #10920490 — an unverified report by a vehicle owner.

at 64,000 miles Greensboro, MD

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. THE CONTACT STATED THAT THE SUN VISOR ON THE DRIVER'S SIDE FRACTURED WHILE DRIVING AT ANY SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SUN VISOR CLIP WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 64,000....UPDATED 11/01/16 *BF

NHTSA complaint #10906183 — an unverified report by a vehicle owner.

at 41,000 miles Tampa, FL

VISIBILITY:SUN/MOON ROOF ASSEMBLY

TL* THE CONTACT OWNS A 2013 NISSAN MURANO. WHILE DRIVING AT 55 MPH, THE SUN ROOF EXPLODED. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000. THE VIN AVAILABLE.

NHTSA complaint #10748157 — an unverified report by a vehicle owner.

Beavercreek, OH

VISIBILITY/WIPER

I AGREE WITH THE COMPLAINT ABOUT THE BACKUP CAMERA VISIBILITY PROBLEM WITH EXCESSIVE GLARE AND DISTORTION. MY 2006 MURANO WAS SOMEWHAT BLURRY SO I WAS LOOKING FORWARD TO MY 2013 MURANO HAVING A MUCH IMPROVED CAMERA SIMILAR TO MY FRIEND'S 2013 HONDA ACCORD, BUT TO MY DISMAY MY CAMERA VISIBILITY IS EVEN WORSE THAN BEFORE, ESPECIALLY IN THE RAIN WHEN IT IS NEEDED THE MOST FOR SAFETY.

NHTSA complaint #10722127 — an unverified report by a vehicle owner.

Boiling Springs, SC

VISIBILITY/WIPER

I TOO WOULD LIKE TO STATE HOW BAD THE BACKUP CAMERA IS. THE VISIBILITY ON IT IS VERY POOR ON DARK RAINY DAYS AND IN BRIGHT SUNLIGHT. THEREFORE, NOT GOOD VIEW MUCH OF THE TIME!!! I HAD THE OCCASION TO BE IN A HYUNDAI RENTAL CAR AND THEIR CAMERA IS AWESOME!!! IT WAS A PANORAMIC VIEW THAT WAS CLEAR ALL THE TIME. IT ALMOST LOOKED LIKE IT WAS AN HD VIEW. NISSAN YOU NEED TO STUDY HYUNDAI'S CAMERA AND MAKE YOURS OVER!!! THIS IS MY SECOND MURANO, 2010 & 2013, AND BOTH CAMERAS WERE BAD. OTHER THAN THIS, I LOVE MY VEHICLE AND THE ONE BEFORE!!!

NHTSA complaint #10717623 — an unverified report by a vehicle owner.

at 11,500 miles Eagle River, AK

VISIBILITY:SUN/MOON ROOF ASSEMBLY

MOONROOF SHATTERED WHILE DRIVING ON HIGHWAY, HEARD LOUD NOISE AND BROKEN GLASS FELL INTO FRONT CONSOLE AND SEATS. NO OTHER VEHICLES IN CLOSE VICINITY.

NHTSA complaint #10667832 — an unverified report by a vehicle owner.

Other 2013 Nissan Murano problems

← Full 2013 Nissan Murano report