53 of the
366 complaints about the 1997 Plymouth Grand Voyager are about the
engine — 14% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
86,205 miles.
F
53
Complaints
1
Crashes
11
Fires
0
Injuries
Exactly what failed
Gasoline
2445.3%
Engine
713.2%
Belts AND Associated Pulleys
713.2%
Engine AND Engine Cooling
713.2%
Emission Control
35.7%
Cooling System
35.7%
Radiator Assembly
11.9%
Manifold/Header/Muffler/Tail Pipe
11.9%
Engine & Cooling across every Plymouth Grand Voyager year
SERPENTINE BELT FALLS OFF ALL THE TIME IT PULLS INWARD TOWARD THE ENGINE SLIGHTLY ANY WHEN IT GETS JUST A LITTLE WET IT SLIPS OFF. THE TENSIONER PULLEY LOOKS LIKE IT NEEDED TO BE COCKED UPWARD JUST THE SLIGHTEST LITTLE BIT AND THEN IT DON'T MOVE GATES AFTERMARKET PRODUCT WORKS PERFECT FOR ALL WHO USE IT CHYRSLER SHOULD BE THE ONES PAYING TO HAVE THIS PART REPLACED NOT US THIS IS WAY TO COMMON OF A PROBLEM .
NHTSA complaint #10448357 — an unverified report by a vehicle owner.
at 162,000 milesLebanon, MO
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE CONTACT STATED THE ENTIRE INSTRUMENT PANEL INTERMITTENTLY FAILED AND ALL OF THE GAUGES DROPPED TO 0. THE VEHICLE ALSO INTERMITTENTLY STALLED. THE FAILURE OCCURRED WHILE AT A STOP SIGN AND WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS ADVISED TO REPLACE THE INSTRUMENT CLUSTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 162,000 AND THE CURRENT MILEAGE WAS 164,000.
NHTSA complaint #10399769 — an unverified report by a vehicle owner.
at 87,000 milesColumbus, GAFire
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1997 PLYMOUTH GRAND VOYAGER. THE VEHICLE HAD BEEN RUNNING FOR APPROXIMATELY TEN MINUTES WHEN THE CONTACT HEARD A LOUD NOISE. SOON AFTERWARDS, THE VEHICLE CAUGHT FIRE. THERE IS A RECALL FOR THIS FAILURE ON PLYMOUTHS WITH A DIFFERENT SIZE ENGINE. THE CURRENT MILEAGE, RECALL NUMBER, AND POWERTRAIN WERE UNKNOWN. THE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10212341 — an unverified report by a vehicle owner.
at 24,000 milesParkersburg, WV
ENGINE AND ENGINE COOLING:ENGINE
AIR CONDITIONING SYSTEM: EVAPORATOR WAS REPLACED 3 TIMES SO FAR, FIRST TIME BEING UNDER 3 YEAR WARRANTY. SERVICE ENGINE LIGHT STAYS ON ALL THE TIME NOW, EVEN AFTER BEING DIAGNOSED WITH "NO PROBLEMS" AND BEING RESET. LATELY, THE WINDOWS WON'T GO UP AND DOWN UNTIL THE CAR IS STOPPED AND RESTARTED. SAME THING WITH THE SPEEDOMETER AND THE TACHOMETER. THEY JUST "GO DEAD".
NHTSA complaint #10161735 — an unverified report by a vehicle owner.
Victorville, CA
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
DT*: THE CONTACT STATED SINCE THE VEHICLE WAS PURCHASED IN 2002 FROM AN INDEPENDENT DEALER, THE VEHICLE HAS BEEN HAVING ON GOING PROBLEMS WITH THE ELECTRICAL WIRING, ALTERNATOR, RADIATOR, THERMOSTAT, COOLING SYSTEM. DIAGNOSTIC TESTING IS NEEDED FOR GROSS POLLUTION. THE VEHICLE HAS FAILED UNDER FAIR WEATHER CONDITIONS THREE TIMES SINCE PURCHASE. EVENTS LEADING UP TO THE FAILURES OF THE FAN, RADIATOR AND TRANSMISSION OCCURRED WHEN VEHICLE STARTED TO RUN HOT, CAUSING TRANSMISSION TO BLOW OUT. SERVICE FOR THESE COMPONENTS WERE PERFORMED AT AN INDEPENDANT AUTO SHOP.
NHTSA complaint #10160769 — an unverified report by a vehicle owner.
at 66,500 milesClifton Park, NY
ENGINE AND ENGINE COOLING
REAR HEAD GASKET ON 3.3 LITER V6 LEAKING COOLANT. CHRYSLER HEADQUARTERS REPRESENTATIVE SAID FAILURE OCCURRED BEYOND WARANTY(DESPITE GIVING 70000 MILE WARRANTY ON NEW CARS). THESE 66500 MILES MOSTLY HIGHWAY.
NHTSA complaint #10069719 — an unverified report by a vehicle owner.
at 101,000 milesFrederick, MD
ENGINE AND ENGINE COOLING
CHECK ENGINE LIGHT FAIL TO COME ON. THIS IN TURN CAUSE THE FUEL PUMP TO START FAILING,WHICH IN TURN CAUSE ONE OF THE HEADS TO HAVE A MIS-FIRE. THIS HAS CAUSE ME TO FAIL MARYLAND EMISSIONS CAUSE THEY HOOK YOUR VEHICLE UP TO A COMPUTER. BREAK DOWN OF REPAIRS BELOW FROM THE CHRYSLER DEALER THAT CALLS IT A FIVE STAR DEALER !!! FUEL PUMP = $600.00 CHECK ENGINE LIGHT ( WIRING ) = $350.00 NEW HEAD ONE SIDE = $1,100.00 THIS IS FROM A MAN WHO CHANGES THE OIL EVERY 2,500 MILES AND TAKES GREAT CARE OF THE VEHICLE MY VW HAS 250,000 MILES AND STILL RUNS GREAT. I CALLED CHRYSLER BUT THEY SAID IT MY PROBLEM.
NHTSA complaint #10070410 — an unverified report by a vehicle owner.
at 132,000 milesSwansboro, NC
ENGINE AND ENGINE COOLING
I HAVE PROBLEMS WITH MY WIPERS GOING ON AND RIGHT BACK OFF SINCE THE MONTH I BOUGHT THIS VEHICLE IN 2000 . I CANT GET IT FIXED BECAUSE NOONE KNOWS WHY IT DOES IT . JUST THIS WEEK I HAD MY FAN RELAY MODULE REPLACED , ONLY TO LEARN MY TRANSMISSION IS NOW NOT WORKNIG IT STOPS AT 3RD GEAR ONLY TO DROP TO 1 GEAR . WHILE TRYING TO GET THAT FIXXED THEY TOLD ME MY WATER PUMP IS LEAKING (WHICH IS OK AND EXPECTED OF MOST VEHICLES , ) I HAVE HAD TO HAVE MY DASH LIGHT COMPUTER RESET BECAUSE ALL MY AC DFROST AND WIPER LIGHTS WERE BLINKING CONTINUOUSLY. I DONT KNOW WHAT TO DO THIS IS ONLY A 97 MODEL AND I HAVENT EVEN MADE MY FINAL PAYMENT BUT NOW I HAVE ALL THESE EXPENSIVE REPAIRS. I HAVE HAD I TICK IN MY MOTOR THAT RATTLES ON ACCELERATIN FOREVER AND CHANGE MY OIL EVERY 3 TO 4000 MILES LIKE I SHOULD . I ALSO HAVE THE WINNING IN THE STEERING THE THUMP EVERY SO OFTEN BUT CANT TELL WHERE THAT IS COMING FROM NOT TO MENTION MY A/C COMPRESSOR RATTLES. MY BELT ON MY TENSIONER PULLY FLU AFF ABOUT 6 MONTHS AGO GOING DOWN THE ROAD I HAD TO PUT A NEW PUKKY PLUS BOTH NEW BELTS ON . AND THEY SQUEEK LIKE CRAZY . I DONT THINK THESE ARE NORMAL PROBLEMS CAN YOU HELP IT IS GETTING TO COSTLY >??????
NHTSA complaint #10071012 — an unverified report by a vehicle owner.
at 85,411 milesAustintown, OH
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
IF THE VAN GOES THROUGH A PUDDLE IN THE ROAD AIR CONDITIONER COMPRESSOR BELT SLIDES OFF ENGINE. WHEN THIS OCCURS VFEHICLE LOSES POWER STEERING AND STALLS BECAUSE THE BATTERY IS DRAINED.
NHTSA complaint #10067228 — an unverified report by a vehicle owner.
at 125,000 milesWaldorf, MD
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
VEHICLE HAS BROKEN SERPENTINE BELT 11 TIMES SINCE PURCHASED IN AUGUST 1997. VEHICLE LOOSES POWER STEERING AND ALTERNATOR WHEN THIS HAPPENS. BRACKETS, PULLEYS, TENSIONERS AND BELTS HAVE ALL BEEN REPLACED AGAIN AND AGAIN BUT PROBLEM WORSENS. LAST BELT LASTED ONLY 2 MONTHS AND 1500 MILES.
NHTSA complaint #10058667 — an unverified report by a vehicle owner.
at 73,868 milesLancaster, PA
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
THE SERPENTINE BELT FALLS OFF AND THE VEHICLE MUST BE TOWED. THIS IS EVEN AFTER WE PAID TO HAVE A BRACKET INSTALLED & TENSIONER PER TSB TO PREVENT THIS FROM REOCCURRING. THIS IS THE SECOND TIME THE BELT HAS FALLEN OFF. CHRYSLER SHOULD NOT PROVIDE A PRODUCT IN WHICH THE VEHICLE MUST BE TOWED DUE TO A DESIGN DEFECT. CHRYSLER SHOULD NOT PROVIDE A SERVICE WHICH WOULD LEAD THE CONSUMER TO BELIEVE THAT THE DESIGN DEFECT IS REMEDIED. ( IS THIS NOT FRAUD?) ALSO, THIS FAILURE MODE CAUSES A SITUATION IN WHICH THE VEHICLE MUST BE TOWED - HOW IS THIS NOT A SAFETY ISSUE?
NHTSA complaint #10056463 — an unverified report by a vehicle owner.
at 80,000 milesSalinas, CA
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED, WHEN THE VEHICLE MADE A TURN.
NHTSA complaint #10011166 — an unverified report by a vehicle owner.
at 65,550 milesBeaverton, OR
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
WHILE HAVING OUR CAR SERVICED UNDER CLOCKSPRING RECALL, THEY FOUND THE SERPINTINE BELT TENSIONER FROZEN AND WATER PUMP LEAKING COOLANT. THE DEALER GAVE US AN ESTIMATE OF $566 TO REPLACE THE SERPENTINE BELT, TENSIONER, WATER PUMP, AND COOLANT FLUSH. THE DEALER TOLD US THE BELT COULD FAIL AT ANY MOMENT.
NHTSA complaint #10005316 — an unverified report by a vehicle owner.
Jacksonville, NC
ENGINE AND ENGINE COOLING
NO PARTS AVAILABLE. RECALL#00V268000 FUEL LEAKAGE. CHRYSLER MAZDA 910-347-6678 PLEASE PROVIDE THE ADDRESS OF THE DEALER. TS
NHTSA complaint #10001709 — an unverified report by a vehicle owner.
Sugar Land, TX
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE TRAVELING AT HIGH SPEEDS, THE ENGINE BREIFLY SHUTS DOWN AND THEN RESTARTS. WHEN TRAVELEING AT LOW SPEEDS THE ENGINE STALLS COMPLETELY RESULTING IN THE LOSS OF POWER ASSIST FOR STEERING AND BRAKING. IN BOTH CASES THE SERVICE ENGINE LIGHT ILLUMINATES. THE PROBLEM IS INTERMITTENT BUT OCCURS ON A REGULAR BASIS.
NHTSA complaint #566916 — an unverified report by a vehicle owner.
North Canton, OH
ENGINE AND ENGINE COOLING:ENGINE
THE CAMSHAFT SUFFERED A SPUN BEARING WHICH RESULTED IN NO LUBRICATION BEING PUMPED TO THE REAR HEAD. THIS LACK OF LUBRICATION RESULTED IN A REAR TOWER FAILURE AND THE WEARING OF A HOLE IN THE ROCKER ARM. EVEN AT 95000 MILES, THIS SEEMS TO BE LOW FOR THE NEW ENGINES OF TODAY AND I FEEL THIS IS PREMATURE ENGINE FAILURE CAUSED EITHER BY A POOR DESIGN OR A MANUFACTURER'S ASSEMBLY RELATED PROBLEM. BECAUSE IT IS OUT OF THE WARRANTY PERIOD, THE DCX CUSTOMER SUPPORT IS TOTALLY NON RESPONSIVE AND UNHELPFUL. THE NHTSA SHOULD LOOK INTO WHY THERE IS NO RECOURSE FOR THE CONSUMER TO ADDRESS THESE TYPES OF PROBLEMS WITH THE OEMS. IN FACT, THE CONSUMER IS LEFT WITHOUT ANY RECOURSE WHAT SO EVER. A FAILURE AT THIS MILEAGE WHICH IS COSTING ME $4800 BECAUSE OF AN INITIAL MISDIAGNOSIS BY A DODGE DEALER IN COLORADO SPRINGS IS TOTALLY UNACCEPTABLE.
NHTSA complaint #765205 — an unverified report by a vehicle owner.
Bonifay, FL
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SOMEONE ELSE WE KNOW IN OUR FAMILY HAD SAME PROBLEMS WITH THEIR VAN,THEY HAD TO TRADE IT OFF!!!!!. NO SAFETY DEFECT LISTED.
NHTSA complaint #761803 — an unverified report by a vehicle owner.
BEL AIR, MDFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PRIOR TO THE FIRE THERE WAS A PUFF OF SMOKE NEAR THE FIREWALL ON THE DRIVERS SIDE, THE CONSUMER DROVE A HOUR AND PARKED THE VEHICLE, SEVERAL HOURS LATER THE ENGINE CAUGHT FIRE CLAIM # 20-5273-226. NLM
NHTSA complaint #6900695 — an unverified report by a vehicle owner.
BEL AIR, MDFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES PRIOR TO THE ENGINE FIRE THERE WAS A PUFF OF SMOKE NEAR THE FIREWALL, FIRE IGNITED AFTER VEHICLE WAS PARKED FOR SEVERAL HOURS (CLAIM # 20-5273-226).
NHTSA complaint #6901027 — an unverified report by a vehicle owner.
Chatanooga, TNFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED ENGINE COMPARTMET FIRE CLAIM # 42-1373-413. NLM
NHTSA complaint #6900694 — an unverified report by a vehicle owner.
Chattanooga, TNFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES VEHICLE CAUGHT ON FIRE (CLAIM # 42-1373-413).
NHTSA complaint #6901026 — an unverified report by a vehicle owner.
BEL AIR, MDFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES PRIOR TO THE ENGINE FIRE THERE WAS A PUFF OF SMOKE NEAR THE FIREWALL, FIRE IGNITED AFTER VEHICLE WAS PARKED FOR SEVERAL HOURS (CLAIM # 20-5273-226).
NHTSA complaint #6901027 — an unverified report by a vehicle owner.
Chattanooga, TNFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES VEHICLE CAUGHT ON FIRE (CLAIM # 42-1373-413).
NHTSA complaint #6901026 — an unverified report by a vehicle owner.
Powder Springs, GA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
SUBJECT DEALER DIAGNOSED (SERVICE ENGINE SOON) LIGHT CAME ON DURING MAY 2001, TOOK TO VOYLES CHRYSLER-PLYMOUTH TO GET ENGINE SERVICED AND TECHNICIAN ADVISED THERE WAS AN EVAPORATIVE EMMISSION LEAK AT THE GAS TANK, THAT A SEAL WAS BAD AND THAT THE TANK WOULD NEED TO BE REPLACED WITH A COST OF APPROXIMATELY $900.00, IF MY MEMORY SERVES ME CORRECTLY. SINCE THAT TIME, I HAVE HEARD REPORTS OF A POSSIBLE RECALL ON THIS DEFECT AND I WOULD LIKE TO REPORT THIS AS A POSSIBLE COVERED PROBLEM. WHEN I FILL THE GAS TANK, I CAN'T FILL OVER 3/4 TANK BECAUSE OF THE SMELL OF RAW GASOLINE IN THE INTERIOR. I'M AFRAID THAT IT IS AN ACCIDENT AWAITING TO HAPPEN AND I WANT TO GO ON RECORD THAT I HAVE REPORTED THIS TO THE PROPER AUTHORITIES.I AM NOT THE ORIGINAL OWNER AND I DON'T KNOW IF CHRYSLER HAS A RECORD OF THIS TRANSACTION. OH, BY THE WAY VOYLES REPORTED ON MY SERVICE RECORD THAT THE PARTS HAD BEEN ORDERED BUT AFTER 2 WEEKS I CALLED AND THEIR SERVICE WRITER TOLD ME THEY HAD DROPPED THE BALL AND DIDN'T SEND THE ORDER IN. THATS WHEN I THOUGHT I WOULD START CHECKING FOR RECALLS. THE ODOR IS MUCH MORE DISTINCT NOW AND IT NEEDS PROMPT ATTENTION. PLEASE ADVISE IF THIS IS COVERED UNDER A RECALL. THANKS FOR YOUR ASSISTANCE. MARK DOTHAGER 678-945-1400.
NHTSA complaint #758882 — an unverified report by a vehicle owner.
Chatanooga, TNFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCED ENGINE COMPARTMET FIRE CLAIM # 42-1373-413. NLM
NHTSA complaint #6900694 — an unverified report by a vehicle owner.
BEL AIR, MDFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PRIOR TO THE FIRE THERE WAS A PUFF OF SMOKE NEAR THE FIREWALL ON THE DRIVERS SIDE, THE CONSUMER DROVE A HOUR AND PARKED THE VEHICLE, SEVERAL HOURS LATER THE ENGINE CAUGHT FIRE CLAIM # 20-5273-226. NLM
NHTSA complaint #6900695 — an unverified report by a vehicle owner.
Quakertown, PAFire
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
OWNER WAS AWAKENED BY VEHICLE'S ALARM SOUNDING. CHECKED AND NOTICED VEHICLE WAS ON FIRE. CONTACTED FIRE DEPARTMENT. FIRE WAS EXTINGUISHED. WAS INFORMED POSSIBLE ENGINE OVERHEATING CAUSED THE FIRE. PLEASE PROVIDE FURTHER INFORMATION.
NHTSA complaint #8002182 — an unverified report by a vehicle owner.
Tampa, FL
ENGINE AND ENGINE COOLING:ENGINE
THE BOLT HOLDING THE IDLER PULLEY BROKE RENDERING THE COOLING SYSTEM, POWER STEERING, ETC. USELESS. LUCKILY, THE VHEICLE WAS OPERATING AT LOW SPEED, AND MY WIFE WAS ABLE TO HANDLE THE VEHICLE. THIS HAS HAPPENED TWICE, AND THE VAN HAS ONLY 35000 MILES!
NHTSA complaint #755100 — an unverified report by a vehicle owner.
Ellenwood, GA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MULTIPLE ELECT. PROBLEMS WITH CAR: (3) ALTERNATORS, WIRE HARNESS(#12), REPLACED MAIN COMPUTER, (3) MAP SENSORS, (1) O2 SENSOR, CRUISE CONTROL INOPERABLE
NHTSA complaint #753657 — an unverified report by a vehicle owner.
Ellenwood, GA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MULTIPLE ELECTRICAL PROBLEMS/REPAIRS INCLUDING 3 ALTERNATORS/ 12 WIRE HARNESS/ 3 MAP SENSORS/ 1 O2 SENSOR, AND MAIN COMPUTER REPLACEMENT. STILL BEING SERVICED TO CORRECT PROBLEM OF STALLING OUT/HESITATING ALL DESCRIBED AS DRIVEABILITY PROBLEM.
NHTSA complaint #753277 — an unverified report by a vehicle owner.