FaultScore

1997 Plymouth Grand Voyager seat belt problems

14 of the 366 complaints about the 1997 Plymouth Grand Voyager are about the seat belts — 4% of everything reported for this model year. Half of the failures with a mileage on record happened before 69,500 miles.

F

14

Complaints

3

Crashes

0

Fires

3

Injuries

Exactly what failed

Integrated Child Seat 6 42.9%
Seat Belts 3 21.4%
Retractor 2 14.3%
Anchorage 1 7.1%
Webbing 1 7.1%
Rear/Other 1 7.1%

Seat Belts across every Plymouth Grand Voyager year

1991 36 23.1%
1992 62 39.7%
1993 31 19.9%
1996 13 8.3%
1997 14 9.0%

What owners said

Filed with NHTSA, in their own words.

at 73,000 miles Buffalo, NY Crash 2 injured

SEAT BELTS

IN 2005 WHILE ENTERING ONTO THE HIGHWAY GOING HOME FROM SOME PERSONAL APPOINTMENTS A SMALL CAR HIT OUR FULL SIZE VAN FROM BEHIND AND CAUSED US TO FLIP OVER AND ROLL OVER 8 TIMES AND SLIDE AT LEAST 2 CITY BLOCKS BEFORE IT STOPPED. WE WERE NOT EVEN DOING THE SPEED LIMIT WHEN WE WERE HIT. THE FRONT WINDOW SHATTERED AND GLASS WAS IN OUR EYES BUT OUR AIRBAGS DID NOT DEPLOY. WE WERE STUCK UPSIDE DOWN MY SEAT BELT WAS STUCK AND MY HUSBAND HAD TO PULL ME OUT OF THE DRIVER SIDE WINDOW. I HAD TO TREAT FOR TMJ PROBLEMS, STRESS AND TRAUMA IN MY NECK AND BACK FOR A FEW YEARS AND I STILL HAVE SOME ISSUES. DO WE HAVE A CLAIM AGAINST THE MANUFACTURER?

NHTSA complaint #11112744 — an unverified report by a vehicle owner.

Waukesha, WI

SEAT BELTS:INTEGRATED CHILD SEAT

THE INTEGRATED CHILD SAFETY SEATS ARE FAULTY. *MR RECALL# 97I001000. *SC

NHTSA complaint #10092751 — an unverified report by a vehicle owner.

at 66,000 miles Waukesha, WI

SEAT BELTS:INTEGRATED CHILD SEAT

INTEGRATED CHILD SEAT FAILED. *AK THE CONSUMER STATED A RECALL HAD BEEN ISSUED. WHEN THE CONSUMER CONTACTED THE MANUFACTURER THEY AGREED TO PAY A PORTION OF THE REPAIR, BUT LATER THEY RESCINDED THE OFFER.

NHTSA complaint #10083636 — an unverified report by a vehicle owner.

Lowell, MA

SEAT BELTS:REAR/OTHER

CONSUMER STATES THAT REAR SEAT BELT BUCKLE , SECOND ROW, IS NOT WORKING PROPERLY. DEALER HAS NOT YET BEEN NOTIFIED.

NHTSA complaint #10026668 — an unverified report by a vehicle owner.

White Lake, MI

SEAT BELTS:INTEGRATED CHILD SEAT

WHILE DRIVING THE CHILD UNLOCKED HIS/HERSELF FROM THE INTEGRATED CHILD SEAT.

NHTSA complaint #10018213 — an unverified report by a vehicle owner.

OAK Hill, VA

SEAT BELTS

THE VEHICLES WAS EQUIPPED WITH GEN III SAFETY BELTS THROUGHOUT THE VEHICLE. THE CONSUMER HAD 3 CHILDREN UTILIZING 3 BOOSTER SEATS SIMULTANEOUSLY. THE CONSUMER IS CONCERNED THAT BELTS MAY COMPROMISE THE CHILDREN'S SAFETY BECAUSE THE BUCKLES UNLATCH TO EASILY. *NLM

NHTSA complaint #10017943 — an unverified report by a vehicle owner.

Colchester, CT Crash 1 injured

SEAT BELTS:FRONT:ANCHORAGE

PASSANGER SUFFERS TRAMATIC/PERMANENT LEFT EYE INJURY DUE TO RESTRAINT MECHANISM FAILED TO LOCK KEEPING HIM FROM A SAFE DISTANCE FROM THE AIRBACK AND HITTING WINDSHIELD.

NHTSA complaint #768759 — an unverified report by a vehicle owner.

Yardley, PA

SEAT BELTS:FRONT:RETRACTOR

THE CHILD SEAT FAILURE WE EXPERIENCED CAN EASILY GO UNDETECTED. THE CABLE CONNECTING THE LATCH PLATE TO THE SEAT BELT RETRACTOR MECHANISM HAS BROKEN WHICH PREVENTS THE SEAT BELT FROM TENSIONING AND RESTRAINING OUR CHILD. I F THE DRIVER DOES NOT HAVE DETAILED UNDERSTANDING OF HOW THE SEAT BELT SHOULD WORK THE DRIVER WILL BE LULLED INTO A FALSE SENSE OF SECURITY. WHEN CHRYSLER WAS CONTACTED THEY OFFERED TO PAY FOR HALF OF THE REPAIR. I BELIEVE THIS IS A DESIGN FLAW THAT SHOULD BE REPAIRED BY THE MANUFACTURER. I HAVE OWNED RELIABLE CHILD SEATS WHICH HAVE ENDURED FOR MANY YEARS, ALL OF WHICH WERE FAR LESS EXPENSIVE AND NONE WITH SUCH A SILENT AND DANGEROUS DEFECT. I WOULD APPRECIATE YOUR ASSISTANCE AND BELIEVE THAT THIS MATTER SHOULD BE PURSUED FOR THE BENEFIT OF THE OTHER UNKNOWING DRIVERS.

NHTSA complaint #754134 — an unverified report by a vehicle owner.

ROY, UT

SEAT BELTS:INTEGRATED CHILD SEAT

WHEN REMOVING CHILD FROM THE INTEGRAL CHILD SEAT HARNESS RETRACTED UP AROUND THE CHILD'S NECK, CHOKING THE CHILD. PARENT HAD TO CUT THE STRAP TO REMOVE THE CHILD. A DEALERSHIP WAS CALLED ABOUT THE PROBLEM. OWNER WAS TOLD VAN WAS NOT INCLUDED IN RECALL, AND WOULD NOT BE SERVICED FREE OF CHARGE. THE PROBLEM HAS NOT BEEN CORRECTED AT THIS TIME.

NHTSA complaint #865959 — an unverified report by a vehicle owner.

Brighton, MI Crash 1 injured

SEAT BELTS:FRONT:RETRACTOR

I WAS DRIVING ON A HIGHWAY WHEN I WAS REARENDED. I WAS GOING ABOUT 35-40 MPH AND THE PERSON WHO HIT ME WAS ESTIMATED TO BE GOING 50 MPH. I WAS WEARING A SET BELT. THE SEAT BELT DID NOT WORK. THERE WAS NO SENSATION OF BEING HELD BACK AND NO SHOULDER INJURY. MY FACE HIT THE STEERING COLUMN AND I SUFFERED MULTIPLE FACIAL FRACTURES AND CUTS, REQUIRING 25 STITCHES. I HAVE PERMANENT NERVE DAMAGE ON MY FACE AND LIPS.

NHTSA complaint #707275 — an unverified report by a vehicle owner.

LAS Vagas, NV

SEAT BELTS:INTEGRATED CHILD SEAT

CONSUMER EXPERIENCING PROBLEN WITH INTEGRATED CHILD SEAT LATCH; LATCH AREA BECOMES CONTAMINATED WITH FOOD WHILE CHILD IS EATING, CAUSING LATCH TO BE DIFFICULT TO RETRACT AFTER UNLATCHING THE BELT. DEALER REFUSES TO REPAIR UNLESS COST IS PICKED UP BY CONSUMER.

NHTSA complaint #827495 — an unverified report by a vehicle owner.

Lake Luzer, NY

SEAT BELTS:FRONT:WEBBING

DRIVER IS 5'5" FEET TALL. THE SHOULDER BELT CUTS RIGHT ACROSS DRIVER'S NECK, CAUSING DRIVER TO BECOME DIZZY AND LIGHT HEADED.

NHTSA complaint #534799 — an unverified report by a vehicle owner.

Three Rivers, MI

SEAT BELTS

SEAT BELTS NOT TIGHT ENOUGH.

NHTSA complaint #528744 — an unverified report by a vehicle owner.

Royal OAK, MI

SEAT BELTS:INTEGRATED CHILD SEAT

EA97-003, THE STRAPS ON INTEGRAL CHILD SEAT TIGHTEN UP SO TIGHTLY ON THE CHILD THAT IT WAS IMPOSSIBLE TO REMOVE CHILD. THE SAFETY CLIP COULD NOT BE RELEASED BECAUSE OF TIGHTNESS OF STRAPS. STRAPS HAD TO BE CUT BY DEALER IN ORDER TO REMOVE CHILD.

NHTSA complaint #812094 — an unverified report by a vehicle owner.

Other 1997 Plymouth Grand Voyager problems

← Full 1997 Plymouth Grand Voyager report