Owners have filed 362 complaints
about the 1999 Plymouth Voyager with NHTSA between 1999 and 2016.
The largest single group is the airbags.
Across this model's run it ranks 5 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Plymouth Voyager. 50 means typical for this
model; 100 means roughly double.
Severity — 91
17.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 19
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1999 compares with every other Plymouth Voyager
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.7%
1,000 – 9,999 miles
32.1%
10,000 – 24,999 miles
21.4%
25,000 – 49,999 miles
2014.3%
50,000 – 74,999 miles
4935.0%
75,000 – 99,999 miles
3323.6%
100,000 – 149,999 miles
2115.0%
150,000+ miles
117.9%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 1999peak 14Apr 2016
NHTSA investigations into the 1999 Plymouth Voyager
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA04013Opened 4 Jun 2004Closed 25 May 2005AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECT...
RQ04001Opened 28 Jan 2004Closed 4 Jun 2004AIR BAGS:FRONTAL
DRIVER AIR BAG CLOCKSPRING FAILURE
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007Opened 21 Feb 2001Closed 22 Nov 2002ELECTRICAL SYSTEM
AIR BAG CLOCKSPRING
RQ00008Opened 9 Mar 2000Closed 18 Mar 2002VEHICLE SPEED CONTROL:LINKAGES
DC MINIVAN FUEL INJECTOR RAIL LEAK
EA99013Opened 11 Jun 1999Closed 10 Aug 2001FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST COLLISION FUEL SYSTEM
PE99010Opened 3 Feb 1999Closed 11 Jun 1999FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
POST-COLLISION FUEL SYSTEM INTEGRITY
Recalls on the 1999 Plymouth Voyager
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
10E034000
EQUIPMENT
CURT MFG IS RECALLING CERTAIN CLASS 3 RECEIVER HITCHES, P/N 13347, SOLD AS AFTERMARKET EQUIPMENT FOR USE ON 1997-2007 CHRYSLER TOWN AND COUNTRY VANS, 1996-2007 DODGE CARAVANS, AND 1996-2004 PLYMOUTH VOYAGER VANS. WHEN THE HITCH IS LOADED TO THE MAXIMUM RATING, THE HITCH MAY FRACTURE OR BREAK AT THE BEND LOCATION WHERE THE MAIN BODY OF THE HITCH MEETS THE HITCH MUFFLER STRAP.
Risk: IF THE AREA IN QUESTION FRACTURES OR BREAKS, THIS COULD CAUSE AN UNSTABLE DRIVING CONDITION, POSSIBLY RESULTING IN A CRASH.
07E104000
VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Risk: IN THE EVENT OF A VEHICLE CRASH, THE OCCUPANT(S) MAY BE SERIOUSLY INJURED BY SHATTERED GLASS.
06E091000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Risk: FUEL RESTRICTION COULD RESULT IN LOSS OF POWER AND/OR ENGINE STALL, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
04V480000
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Risk: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
03E053000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.
Risk: A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.
03E045000
EQUIPMENT
AFTERMARKET REPLACEMENT FUEL FILTERS MANUFACTURED BETWEEN SEPTEMBER 17, 2002, AND JANUARY 20, 2003, SOLD UNDER THE BRAND NAMES LISTED ABOVE. THE FILTER MAY EXPERIENCE MALFUNCTION OF THE QUICK CONNECTOR EITHER BLOCKING FUEL FLOW TO THE ENGINE OR CAUSING A FUEL LEAK. THIS DOES NOT INVOLVE ANY PRODUCTS MANUFACTURED BY THE DAIMLERCHRYSLER CORP. NOR ANY DAILMERCHRYSLER DEALERS.
Risk: IF THIS CONDITION OCCURRED WHILE THE VEHICLE IS IN MOTION, THE ENGINE COULD STALL. ALSO, IN THE PRESENCE OF AN IGNITION SOURCE, THE FUEL LEAK COULD RESULT IN A VEHICLE FIRE.
02V076000
SEAT BELTS:REAR/OTHER
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Risk: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2004366237,695 units in Canada
Airbag
On certain vehicles, increased clockspring terminal resistance or a back-winding condition of the clockspring may cause the airbag warning lamp to illuminate. Until the problem is remedied, the drivers airbag will not deploy as required in a frontal crash, increasing the risk of injury to the seat occupant. Correction: Dealers will replace the clockspring assembly on vehicles with less than 115 000 kms. Owners of vehicles with over 115 000 kms will be offered extended lifetime warranty on the clockspring.
Recall 2002048124,583 units in Canada
Accessories
On certain short wheel base mini vans the D-pillar mastic sound barrier patch can loosen and drop into the rear outboard seat belt assembly, causing the seat belt to become inoperative. In the event of a collision, the seat occupant may not be properly restrained, increasing the risk of personal injury. Correction: Dealers will replace the mastic patches with foam blockers and inspect and replace all 3rd row seat belt assemblies.
Recall 200113410,930 units in Canada
Seats And Restraints
Certain vehicles fail to comply with requirements of C.M.V.S.S. No. 209, "Seat Belt Assemblies." The front seat belt retractor may not work properly, it therefore will not adequately protect occupants in the event of a crash. Correction: Dealers will replace the seat belt retractor.
Recall 2000215183,085 units in Canada
Fuel System
On certain vehicles equipped with the 3.3L or 3.8L engine the Nitrile "O-ring" seals used in the fuel rail may degrade over time and extended exposure to elevated temperatures. This could result in fuel leakage, and, in the presence of an ignition source, an underhood fire could occur. Correction: External seals will be installed at both of the fuel rail crossover tube joints. If the crossover tube joints are leaking or red rust exists in the area, the fuel rail assembly must be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 14,700 milesSummerfield, FL2 injured
AIR BAGS
DRIVING DOWN THE ROAD HIT A BUMP STOPPED THE CAR THEN AIR BAGS DEPLOYED.
NHTSA complaint #10292140 — an unverified report by a vehicle owner.
Sandusky, OHFire
ENGINE AND ENGINE COOLING
1999 PLYMOUTH VOYAGER CAUGHT FIRE IN THE ENGINE COMPARTMENT. *KB OHIO TRAFFIC CRASH REPORT.
NHTSA complaint #10201505 — an unverified report by a vehicle owner.
at 160,000 milesWildwood, NJCrash
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. WHILE DRIVING 20 MPH, THE VEHICLE ACCELERATED AUTOMATICALLY TO 45 MPH. THE CONTACT ATTEMPTED TO APPLY THE BRAKES, BUT THE VEHICLE FAILED TO STOP. THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VIN, ENGINE SIZE, # OF CYLINDERS, AND POWERTRAIN WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000.
NHTSA complaint #10193760 — an unverified report by a vehicle owner.
at 117,000 milesBelgian, SCFire
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* - THE CONTACT STATED THAT ON DECEMBER 7, 2006, WHILE DRIVING A 1999 GRAND VOYAGER SE AT 3 MPH SHE SAW FLAMES IN REARVIEW MIRROR. THE CONTACT STATED THAT THE STEREO SYSTEM'S SPEAKER WAS ON FIRE. HOWEVER, NO ONE WAS INJURED IN THE FIRE, BUT THAT FIRE SPREAD TO THE 3RD ROW SEAT, AND THE REAR DRIVER 'S SIDE WINDOW EXPLODED. THE HEADLINER OF THE PASSENGER COMPARTMENT HAD TO BE REPLACED. THE CONTACT STATED THAT THE EQUIPMENT WAS NOT UNDER A SAFETY RECALL. HOWEVER, THE 2000 AND 2002, PLYMOUTH GRAND VOYAGERS DID HAVE SAFETY RECALLS FOR CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCKS WHICH MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO, RESULTING IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENT DIRECT CURRENT TO THE REAR SPEAKERS. THIS COULD RESULT IN A SPEAKER FIRE DUE TO A SHORT CIRCUITING OF THE WIRING THAT LEADS TO THE REAR SPEAKER POTENTIALLY CAUSING A FIRE." THE CONTACT STATED THAT HER INSURANCE AGENT DETERMINED THAT THE SOURCE OF THE FIRE WAS THE CONNECTOR BETWEEN THE RADIO AND SPEAKER. DAIMLER CHRYSLER PROVIDED THE CONTACT WITH REFERENCE NUMBER 15815602 FOR THIS COMPLAINT.
NHTSA complaint #10177808 — an unverified report by a vehicle owner.
at 49,065 milesPhiladelphia, PACrash
STEERING:LINKAGES:TIE ROD ASSEMBLY
ON 12/03/2005, MY 1999 PLYMOUTH GRAND VOYAGER MINI VAN'S TIE RODS FAILED AND MY WHEELS WENT WALL-EYED. MY CAR SLID INTO AN UNOCCUPIED PARKED VEHICLE CAUSING DAMAGE TO BOTH VEHICLES. MY SON-IN-LAW LOOKED UNDER THE VEHICLE AND TOLD ME THAT MY TIE RODS BROKE. I WAS DRIVING AT 25 MILES PER HOUR. THE REPAIRS WERE: REPLACED RIGHT FRONT AXLE, LOWER CONTROL ARM AND POWER STEERING RACK, ALIGHMENT AND COLLISION AND BODY WORK. THIS ACCIDENT COST $2809.33 PLUS MY $500.00 DEDUCTIBLE. MY CAR WAS STILL UNDER WARRANTY BUT BECAUSE MY CAR SLID INTO ANOTHER VEHICLE CHRYSLER WOULDN'T HONOR MY WARRANTY. MY VEHICLE WAS 5 YEAR OLD. I BELIEVE THAT TIE RODS SHOULD NOT FAIL FOR THAT SHORT A TIME. THE VEHICLE HAD LESS THAN 49,000 MILES ON IT. I CALLED DAIMLER CHRYSLER TO COMPLAIN ABOUT A POSSIBLE DEFECT. MY FRIEND IN NEW JERSEY INFORMED ME THAT HIS 2000 DODGE DORANGO WAS RECALLED FOR DEFECTIVE TIE RODS. CHRYSLER STOPPED MANUFACTURING MY VEHICLE AROUND THE SAME YEAR. I TALKED TO AN EMPLOYEE OF CHRYSLER, MATT, SPECIAL INVESTIGATIONS. HE TOLD ME THAT THERE WAS NO RECALL ON MY VEHICLE AND THAT I SHOULD CONTACT MY INSURANCE COMPANY BECAUSE THEY HAVE FULL SUBJUGATION RIGHTS TO TRY TO RECOVER THE COST OF REPAIRS ALONG WITH MY DEDUCTIBLE. I DID THAT ON JANUARY 18, 2006. I WROTE TO MS. ELIZABETH BEACH & MS. JENNIFER JONES OF AAA MID-ATLANTIC INSURANCE GROUP. I GOT NO SATISFACTION FROM CHRYSLER OR FROM MY OWN INSURANCE COMPANY. MY INSURANCE COMPANY DIDN'T WRITE BACK TO SAY WHETHER OR NOT THEY WILL INVESTIGATE THE MATTER. MY INSURANCE RATES WILL PROBABLY GO UP BECAUSE OF THIS DEFECT. IF I WERE ON A HIGHWAY DOING 55 MILES AN HOUR AND THE CAR TIE RODS FAILED AT THAT TIME I WOULD HAVE MORE THAN LIKELY BEEN INJURED OR KILLED ALONG WITH MY FAMILY MEMBERS AND MAYBE MY GRANDCHILDREN WOULD HAVE BEEN IN THE VEHICLE WITH US. I'M ANGRY AND DON'T WANT ANYONE ELSE TO EXPERIENCE THIS PROBLEM BECAUSE OF A MANUFACTURER'S DEFECT THAT THEY ARE NOT WILLING TO ADMIT TO.
NHTSA complaint #10153258 — an unverified report by a vehicle owner.
at 1,800 milesSykesville, MDCrash
VEHICLE SPEED CONTROL
DT: THE CONTACT COMPLAINED ABOUT BRAKE PROBLEMS. THERE HAVE BEEN THREE ACCIDENTS AS A RESULT OF THE BRAKES NOT COMPLETELY STOPPING THE VEHICLE. WHEN APPLYING THE BRAKES THE VEHICLE LURCHED FORWARD. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE BRAKE PROBLEMS.
NHTSA complaint #10140334 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 185,000 milesLancaster, CA
ELECTRICAL SYSTEM
THERE ARE INSTANCES WHERE I AM OUT AND ABOUT AND AFTER RETURNING THE MY VEHICLE I GO IN AND WHEN I START THE VEHICLE IT WILL START AND SHUT ITSELF OFF. SEEMS TO HAPPENS WHEN I USE IT FREQUENTLY OR ON HOTTER DAYS. ALSO THE PANEL INSIDE THE CAR THAT TELLS YOU YOUR SPEED THE GAS YOU HAVE THE GEARS ALL THAT STUFF WILL STOP FUNCTIONING BUT THE CAR WILL STILL BE DRIVABLE. THAT WILL HAVE I'S OWN TIME WHEN IT TOO DECIDES WHEN IT WANTS TO WORK AND WHEN IT WILL WORK. THESE DO NOT HAPPEN AT THE SAME TIME. THEY HAPPEN SEPARATELY. AT FIRST I THOUGHT IT WAS AN ALARM ISSUES LOCKING THE VEHICLE BUT IT HAPPENS EVEN WHEN THE ALARM IS USED PROPERLY. THEN AT A LATER TIME THE VEHICLE WILL START AND WORK AS IT HAD ONCE BEFORE. VEHICLE RUNS GREAT IT JUST OCCASIONALLY WILL NOT TURN ON. I TOOK IT TO THE MECHANIC AND THEY SAY IT IS AN ELECTRICAL ISSUE. I GOT A SECOND OPINION AND THAT MECHANIC ALSO TOLD ME IT WAS A ELECTRICAL ISSUE. NEITHER MECHANIC DOES ELECTRICAL WORK. ONE STATED THERE ARE SO MANY CODES HE DID NOT KNOW WHAT TO TELL ME AND SO HE GAVE ME THE VEHICLE BACK. AND SAID IT IS WORKING FINE NOW. AND THAT IS WHERE WHEN IT COMES TO THE ELECTRICAL PARTS FAILING THE MECHANICS WANT THE VEHICLE WHEN IT IS NOT FUNCTIONING. WHEN THEY GET TO IT IT IS FINE THEREFORE FEEL IT IS BEST TO JUST LEAVE IT AT THAT. I BOUGHT THE VEHICLE LIKE THIS IT HAPPENED THE SECOND DAY. THEN MECHANIC FIXED WHAT HE THOUGHT WAS A LOSE WIRE. BUT IT CONTINUES TO HAPPEN I HAVE HAD TO HAVE THE VEHICLE TOWED 5 TO EIGHT TIMES WITH A FEW OF THOSE RESULTING IN THE VEHICLE STARTING REMOVING FROM TOW OR RIGHT BEFORE GOING ON TOW. I USUALLY JUST GO PICK UP THE VEHICLE AT A LATER TIME WHEN IT HAS TIME TO REST. I GO BACK AND START IT AS IF NOTHING HAS HAPPENED. ONLY WHEN STARTING THE VEHICLE NEVER WHILE DRIVING. THE GADGETS ARE THE ONES THAT STOP WORKING WHILE DRIVING AND SOMETIMES WHEN I START THE VEHICLE THEY ARE NOT FUNCTIONING.
NHTSA complaint #10860315 — an unverified report by a vehicle owner.
at 56,000 milesCorpus Christi, TX
ELECTRICAL SYSTEM
MY CAR TURNED OFF WHILE AT A STOP LIGHT TWICE, THEN ON ANOTHER OCCASSION WE WERE SLOWING DOWN TO MAKE A RIGHT HAND TURN INTO THE MALL PARKING LOT, IT WAS HARD TO CONTROL BUT WHEN IT CAME TO ASTOP I TURNED THE EGNITION ON AND IT STARTED AGAIN. I TOOK IT TO LITHIA DODGE HERE IN CORPUS CHRISTI,TEX OCT. 21ST AND THEY HAVE NOT FOUND THE PROBLEM YET, IT REMAINS IN THE SHOP AND TODAY IS OCT. 25TH 2015.
NHTSA complaint #10785844 — an unverified report by a vehicle owner.
at 92,200 milesZephyrhills, FL
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,200.
NHTSA complaint #10722607 — an unverified report by a vehicle owner.
at 20,250 milesAshland, PA
ELECTRICAL SYSTEM
I STARTED ENGINE PUT IT IN GEAR (DRIVE) STEPPED ON GAS WENT ABOUT 40MPH AND I NOTICED THE SPEEDOMETER WAS NOT WORKING AND THE NEEDLE WAS STILL AT 0. I HAD TO STOP THE VEHICLE PUT IT IN PARK TURN IT OFF TURN IT ON AGAIN PUT IT IN DRIVE AND THEN IT WOULD WORK AGAIN. EVERY NOW AND THEN THIS WOULD HAPPEN, AND IS VERY ANNOYING NOT KNOWING HOW FAST I AM GOING.
NHTSA complaint #10560995 — an unverified report by a vehicle owner.
at 105,000 milesLawrence, MA
SUSPENSION
TOOK A RIGHT TURN OUT OF PARKING LOT.HEARD A GROANING NOISE AND THE CAR WAVERED A LITTLE BIT.WHEN I GOT HOME,I NOTICED THE FRONT SPRING ON THE DRIVER SIDE WAS ONLY ABOUT 1 INCH AWAY FROM MAKING CONTACT WITH THE TIRE.I OPENED THE HOOD AND NOTED THAT WHERE THE STRUT IS CONNECTED TO THE WHEEL WELL......THE AREA WAS CRACKING.
NHTSA complaint #10544171 — an unverified report by a vehicle owner.
at 133,000 milesNorthfield, MN
STEERING
LOSING POWER STEERING FROM BUMPY ROADS AND DURING BAD WEATHER. THIS HAPPENED THREE TIMES WITHIN A 30 DAY PERIOD... ...FIRST, WHILE CHANGING LANES IN CITY I NOTICED THAT THE POWER STEERING WAS HARD WHEN I MADE A RIGHT TURN, HAD TO KEEP GOING WITH TRAFFIC, WHEN I MADE THE SECOND RIGHT TURN I REALIZED THAT THE STEERING WAS OUT...PARKED AT DESTINATION...WHEN I CAME OUT NOTICED SOMETHING HANGING UNDER THE VAN, UPON FURTHER INSPECTION I FOUND OUT THAT IT WAS A BELT HANGING BUT IT WAS NOT BROKEN...WHEN THE TOW ARRIVED HE STATED THE POWER STEERING BELT CAME OFF...AT THE AUTO SHOP HE CHECKED ALL PULLEYS AND REPLACED THE BELT AS HE SAID IT LOOKED TO BE NEW STILL...I WAS ON MY WAY, NO PROBLEM... ...SECOND, WHILE RAINING WE WENT A GOOD DISTANCE, 2 HOUR DRIVE, RETURNED AND WHEN PARKING NOTICED THE HARD STEERING, LOOKED AND YES BELT OFF, SINCE WE KNEW WHAT IT WAS BROTHER PUT BACK ON... ...THIRD, ON THE I-90/94 EXPRESSWAY IN THE SNOW, AFTER STOPPING FOR GAS ABOUT 15 MINS ON EXPRESSWAY STEERING GOT HARD AGAIN, I RODE TRYING TO GET TO EXIT TO STOP, CAR BEGAN TO REEVE WHEN I WENT OVER 40MPH...FINALLY CAR BEGAN TO GIVE OUT, ALL LIGHTS STARTED BLINKING, MOTOR JUST STOPPED...PULLED OVER UNDER A BRIDGE CALLED 911 THEY SENT TOW...AT THE SHOP HE SAID BELT CAME OFF PROBABLY WHEN I WENT OVER SNOW AT GAS STATION (DEC. 20, 2012 BLIZZARD IN WISCONSIN AT THIS TIME)...ALL PULLEYS LOOKED FINE, HE PUT BELT BACK ON...I RODE STRAIGHT 4 HOURS WITHOUT STOPPING FOR FEAR THIS MIGHT HAPPEN AGAIN AND IT WAS GETTING COLD AND DARKER OUTDOORS...FINALLY AT HOME TO SCARED TO DRIVE ANY DISTANCE......WILL HAVE IT LOOKED AT BEGINNING OF NEW YEAR 2013... ...WOULD REALLY LIKE TO KNOW WHY THIS IS NOT A RECALL WHEN THE STEERING CAN GO OUT AT ANYTIME...THIS IS VERY DANGEROUS, ESPECIALLY FOR THOSE OF US THAT TRAVEL ON EXPRESSWAYS OFTEN...12.29.2012 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10490460 — an unverified report by a vehicle owner.
at 100,000 milesTuxedo, NY
SERVICE BRAKES, HYDRAULIC
I HAVE SEEN ON CERTAIN CHRYSLER MODELS, ESPECIALLY MINIVANS, WITH THE 2-PIN FLOATING CALIPER DESIGN THAT THE SURFACE OF THE STEERING KNUCKLE WHERE THE BRAKE PADS RIDE WEARS AWAY AND CAN CAUSE THE AFFECTED WHEEL TO LOCK UP EITHER DURING A STOP OR AFTER THE BRAKE PEDAL IS RELEASED. THIS IS CAUSED BY THE BRAKE PADS WEDGING IN THE GROOVE. IF THIS WERE TO HAPPEN DURING A BRAKE APPLICATION, THE VEHICLE COULD VEER INTO ONCOMING TRAFFIC, CAUSING AN ACCIDENT. I HAVE ALSO NOTICED THAT THE MOUNTING DESIGN (IE: BOLTS AND SLIDE PINS,) IS FLAWED. THE BOLTS ARE TOO SHORT AND DO NOT MAKE ENOUGH CONTACT WITH THE THREADS, ESPECIALLY AFTER ROUTINE BRAKE MAINTENANCE THE HOLES CAN BECOME STRIPPED. CHRYSLER RECOMMENDS A TORQUE OF 119 IN/LBS OR 16 FT/LBS (SOURCE: ALLDATA 2011 LLC,) ALTHOUGH WHEN TORQUED TO SPECIFICATION, THE BOLT THREADS STRIP OUT. IF THE BOLTS WERE TO BE LOOSE OR ULTIMATELY FALL OFF THE VEHICLE, THE CALIPER WILL RIDE ON THE INSIDE OF THE WHEEL, MAKING NOISE OR LOCKING THE WHEEL DURING ANY DRIVING MANEUVER; WHICH CAN LEAD TO A CRASH. CORRECTION TO THE FAILING KNUCKLE IS SIMPLE IF FOUND EARLY ENOUGH. THE EDGES CAN BE GROUND DOWN TO ALLOW THE PADS TO MOVE SMOOTHLY, SHIMS CAN BE ADDED TO COMPENSATE FOR THE REMOVED MATERIAL AND A DECENT HIGH-TEMPERATURE BRAKE GREASE SHOULD BE USED ON THE SLIDING SURFACE. CORRECTION TO THE CALIPER MOUNTING HARDWARE IS THREAD REPAIR WITH A HELICOIL SET FOR 9MM BOLTS. IT WOULD BE NICE TO HAVE EXTENDED BOLTS AVAILABLE (METRIC GRADE 10.9,) FROM THE MANUFACTURER. TOO OFTEN THAN NOT I HAVE SEEN THESE PROBLEMS WHERE BRAKE MAINTENANCE IS ALMOST/OVER DUE.
NHTSA complaint #10402256 — an unverified report by a vehicle owner.
at 93,000 milesST Cloud, MN
SUSPENSION:FRONT
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE STRUT TOWER WAS SEVERELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS TOLD THAT THE FAILURE WAS COMMON. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10393084 — an unverified report by a vehicle owner.
at 126,000 milesMorrisville, VT
SUSPENSION
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT STATED THAT THE STRUT MOUNT AROUND THE FRAME WAS COMPLETELY RUSTED. THE CONTACT STATED THAT IF THE STRUT FRACTURED WHILE DRIVING, THE VEHICLE COULD CAUSE A SERIOUS CRASH. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR REPAIRS OR DIAGNOSIS. THE CONTACT WAS AWAITING A RETURN CALL FROM THE MANUFACTURER IN REGARDS TO THE FAILURE. THE CONTACT STATED THERE WERE NUMEROUS COMPLAINTS FOUND ONLINE REGARDING THE STRUT MOUNT RUSTING AND STATED THAT THE MANUFACTURER SHOULD ISSUE A RECALL. THE FAILURE MILEAGE WAS 126,000.
NHTSA complaint #10375414 — an unverified report by a vehicle owner.
at 110,000 milesHampstead, NH
STRUCTURE:BODY
FAILURE OF DRIVERS SIDE STRUT TOWER ON 99 PLYMOUTH VOYAGER....STRUCTURAL FAILURE DUE TO RUST....MANUFACTURER RELEASE TECH SERVICE BULLETIN SUSPENSION/BODY - STRUT TOWER CORROSION NUMBER: 23-044-02 GROUP: BODY DATE: OCT. 14, 2002 SUBJECT: NS STRUT TOWER CORROSION THIS A STRUCTURAL ISSUE THAT COULD LEAD TO FAILURE AND INJURY/DEATH. THIS SHOULD BE A RECALL ITEM.
NHTSA complaint #10334252 — an unverified report by a vehicle owner.
at 97,160 milesNEW Brighton, MN
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1999 CHRYSLER VOYAGER. UPON PICKING UP THE VEHICLE FROM BEING SERVICED FOR NON-RELATED ISSUES THE CONTACT WAS INFORMED THAT THE DRIVERS SIDE FRONT STRUT TOWER HAD SEVERELY RUSTED. THE VEHICLE HAD NOT BEEN SERVICED FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 97,160.
NHTSA complaint #10323806 — an unverified report by a vehicle owner.
at 130,000 milesJamaica, NY
STEERING
I HAVE A 1999 PLYMOUTH VOYAGER WITH A 3.3 L ENGINE. EVERY TIME IT RAINS OR SNOW THE SERPENTINE BELT COMES OFF, MAKING IT IMPOSSIBLE TO STEER VEHICLE. I HAVE 5 CHILDREN THAT I TAKE FROM PLACE TO PLACE. THE ALTERNATOR STOPS CHARGING AS WELL. WHEN THIS HAPPENS I LOSE ALL CONTROL OF THE VEHICLE AND I CANNOT STEER THE VEHICLE OR CONTROL THE VEHICLE.
NHTSA complaint #10314774 — an unverified report by a vehicle owner.
at 130,000 milesJamaica, NY
ENGINE AND ENGINE COOLING
I HAVE A 1999 PLYMOUTH VOYAGER WITH A 3.3 L ENGINE. EVERY TIME IT RAINS OR SNOW THE SERPENTINE BELT COMES OFF, MAKING IT IMPOSSIBLE TO STEER VEHICLE. I HAVE 5 CHILDREN THAT I TAKE FROM PLACE TO PLACE. THE ALTERNATOR STOPS CHARGING AS WELL. WHEN THIS HAPPENS I LOSE ALL CONTROL OF THE VEHICLE AND I CANNOT STEER THE VEHICLE OR CONTROL THE VEHICLE.
NHTSA complaint #10314774 — an unverified report by a vehicle owner.
at 96,000 milesArlington, TX
AIR BAGS
TL* THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. HE CONTACTED THE DEALER IN REFERENCE TO RECALL CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS). HE WAS ADVISED THAT THE PARTS WERE ON BACKORDER. NO REPAIRS HAVE BEEN MADE. THE FAILURE MILEAGE WAS 96000. THE CURRENT MILEAGE WAS 97000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
NHTSA complaint #10296200 — an unverified report by a vehicle owner.
at 14,700 milesSummerfield, FL2 injured
AIR BAGS
DRIVING DOWN THE ROAD HIT A BUMP STOPPED THE CAR THEN AIR BAGS DEPLOYED.
NHTSA complaint #10292140 — an unverified report by a vehicle owner.
at 8,500 milesWayne, NJ
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. WHILE DRIVING APPROXIMATELY 60 MPH, HE ATTEMPTED TO ENGAGE THE BRAKE PEDAL AND NOTICED THAT THE BRAKE PEDAL WAS NON-RESPONSIVE. HE DROVE THE VEHICLE TO HIS RESIDENCE AND NOTIFIED A REPAIR SHOP. THE VEHICLE WAS TOWED TO THE REPAIR SHOP AND A MECHANIC STATED THAT THE BRAKE LINE FAILED. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 85,500. **10/14/09 CW ADDED ADDITIONAL INFO. UPDATED 10/14/09.*JB UPDATED 10/29/09 *CN UPDATED 10/29/09
NHTSA complaint #10286300 — an unverified report by a vehicle owner.
Tucson, AZ
ELECTRICAL SYSTEM:IGNITION
IGNITION IS LOCKED ON MY 1999 PLYMOUTH VOYAGER. CANNOT START THE CAR AT CALL.
NHTSA complaint #10282534 — an unverified report by a vehicle owner.
at 146,520 milesChesapeake, VA
AIR BAGS
TL*THE CONTACT OWN A 1999 PLYMOUTH VOYAGER. THE CLOCK SPRING CAUSED THE AIR BAGS, HORN AND CRUISE CONTROL TO FAIL. THE DEALER STATED THAT THE PARTS WERE ON BACK ORDER. THEY DON'T KNOW WHEN THEY WILL BE ABLE TO REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 146,520.
NHTSA complaint #10266625 — an unverified report by a vehicle owner.
at 100,000 milesNormal, IL
SUSPENSION
TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. THE CONTACT TOOK THE VEHICLE TO THE REPAIR GARAGE FOR ROUTINE SERVICE. HE WAS INFORMED THAT THE STRUT TOWER WAS CORRODED DUE TO DEFECTED METAL. THE FAILURE ALLOWED SALT TO PENETRATE AND CORRODE THE STRUTS. THE VEHICLE WILL BE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
NHTSA complaint #10237878 — an unverified report by a vehicle owner.
at 28 milesOxford, PA
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 CHRYSLER VOYAGER. WHILE DRIVING BETWEEN 5-10 MPH, THE VEHICLE WOULD NOT STOP. THE FAILURE HAS BEEN OCCURRING EVERYDAY SINCE THE VEHICLE WAS PURCHASED. THE BRAKES HAVE BEEN INSPECTED EACH YEAR. THE CONTACT STATED THAT THE BRAKES ARE NOT GRABBING. THE CURRENT MILEAGE WAS 204,000 AND FAILURE MILEAGE WAS 28.
NHTSA complaint #10227069 — an unverified report by a vehicle owner.
at 113,867 milesBlairsville, PA
ENGINE AND ENGINE COOLING
EVERY TIME IT'S REALLY WET OUT RAINING OR SNOW MY SERPENTINE BELT COMES OFF, THIS IS BECOMING A HUGE PROBLEM CAUSE NO ONE KNOWS HOW TO FIX THIS, WELL WHEN BELT COMES OFF YOU CANT STEER IT'S VERY HARD TO TURN WHEEL, NOTHING HAS BEEN DONE TO CORRECT FAILURE OTHER THEN KEEP SPENDING MONEY ON NEW BELTS IF YOU LOST THEN WHILE DRIVING.
NHTSA complaint #10219858 — an unverified report by a vehicle owner.
Chapel Hill, NC
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER NOT WORKING (ALL GAUGES FLATLINED). APPARENTLY THIS IS A COMMON PROBLEM DUE TO POOR SOLDER ON THE BACK OF THE UNIT. THIS ALSO LED IN THE PAST TO UNCONTROLLED CYCLING OF THE DOOR LOCKS.
NHTSA complaint #10219334 — an unverified report by a vehicle owner.
at 104,000 milesRockville, MD
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL*THE CONTACT OWNS A 1999 PLYMOUTH VOYAGER. WHILE DRIVING 65 MPH, THE BRAKE LINE FAILED. THE DEALER STATED THAT THE ENTIRE BRAKE LINE WAS BADLY CORRODED. THE CONTACT STATED THAT IT WAS A CATASTROPHIC FAILURE THAT SHOULD HAVE NEVER OCCURRED. THE CURRENT AND FAILURE MILEAGES WERE 104,000. UPDATED 02-14-08.
NHTSA complaint #10215781 — an unverified report by a vehicle owner.
at 53,939 milesLimington,, ME
POWER TRAIN:AUTOMATIC TRANSMISSION
PURCHASED USED PLYMOUTH IN OCTOBER 2007 WITH 5393 MILES ON THE ODOMETER. REGISTERED AND DROVE IT FROM DECEMBER 3, 2007 TO JAN 2, 2008. NOTICED SIGNIFICANT AMOUNT OF TRANSMISSION FLUID UNDER THE VEHICLE AND FILM OF FLUID ON BACK WINDOW AND HATCH AREA. OBSERVED FLUID PUMPING OUT FROM UNDER THE CAR. MECHANIC TELLS ME THE SOLENOID BLOCK MOST LIKELY HAS FAILED AND WILL NEED TO BE REPLACED. I AM TOLD THIS IS A "COMMON" FAILURE IN LATER MODEL 41TE TRANSMISSIONS.
NHTSA complaint #10213482 — an unverified report by a vehicle owner.
at 155,000 milesBerlin Hts., OH
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS SHIFTING TERRIBLE!THE BACK DOOR WILL NOT OPEN AT ALL,THE SIDE DOOR WILL NOT OPEN FROM INSIDE. MY LIGHTS FROM THE INSIDE OF VEHICLE GOES ON AND OFF. WHILE DRIVING DOWN THE ROAD THE VAN SHAKES TERRIBLE, IT FEELS LIKE THE MOTOR SHAKES.
NHTSA complaint #10210268 — an unverified report by a vehicle owner.