Owners have filed 62 complaints
about the 1998 Pontiac Montana with NHTSA between 1999 and 2014.
The largest single group is the engine & cooling.
Across this model's run it ranks 9 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 21
Against the median year of the Pontiac Montana. 50 means typical for this
model; 100 means roughly double.
Severity — 50
9.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 30
17% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 1998 compares with every other Pontiac Montana
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Headlights
418.2%
Door
418.2%
Cooling System
313.6%
Manifold/Header/Muffler/Tail Pipe
313.6%
Latch
29.1%
Engine
29.1%
Front Underhood
29.1%
Power Window Devices AND Controls
29.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
28.7%
10,000 – 24,999 miles
28.7%
25,000 – 49,999 miles
14.3%
50,000 – 74,999 miles
521.7%
75,000 – 99,999 miles
417.4%
100,000 – 149,999 miles
626.1%
150,000+ miles
313.0%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Sep 1999peak 6Apr 2014
NHTSA investigations into the 1998 Pontiac Montana
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE04064Opened 17 Sep 2004Closed 22 Dec 2004STRUCTURE:BODY:DOOR
POWER-SLIDING DOOR
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE W...
EA03005Opened 23 Apr 2003Closed 12 Jan 2004SUSPENSION
REAR AXLE TRAILING ARM FAILURE
ON NOVEMBER 18, 2002, ODI OPENED A PRELIMINARY EVALUATION (PE02-086) TO EVALUATE ALLEGATIONS OF REAR AXLE TRAILING ARM FAILURES IN THE SUBJECT VEHICLES (U-VAN) WHICH INCLUDED TWO REPORTING CRASHES.ON APRIL 9, 2003, ODI UPGRADED PE02-086 TO AN ENGINEERING ANALYSIS (EA03-005) TO CONTINUE ITS EXAMINATION OF THE ISSUE. THE TRAILING ARM DESIGN IN THESE VEHICLES HAS BEEN USED IN THE U-VAN FROM MY 1997 THROUGH THE PRESENT.THE GM ANALYSIS CONCLUDED THAT THE SUBJECT TRAILING ARMS COULD CRACK OR BUCKLE IF THEY WERE DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR SUBJECTED TO CERTAIN SERVICE RELATED A...
EA02032Opened 18 Nov 2002Closed 21 Nov 2003SEAT BELTS
SAFETY BELT ASSEMBLY FAILURE
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS IN...
PE02017Opened 11 Feb 2002Closed 2 Aug 2002SEAT BELTS
SHOULDER HARNESS CLIP
EA01014Opened 11 Jun 2001Closed 26 Aug 2002AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE
AIR BAG INFLATOR
PE00045Opened 3 Nov 2000Closed 11 Jan 2001AIR BAGS
AIR BAG TEAR DURING DEPLOYMENT
SQ00014Opened 25 Jul 2000Closed 22 Oct 2001STRUCTURE
UNEXPECTED OPENING OF SLIDING DOOR
RQ00006Opened 16 Feb 2000Closed 20 Apr 2001SERVICE BRAKES, HYDRAULIC
TRACTION CONTROL
Recalls on the 1998 Pontiac Montana
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
04V597000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
01V264000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE DESCRIPTION: 1997-2001 CHEVROLET VENTURE, PONTIAC MONTANA/TRANSPORT, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS THAT WERE SERVICED IN CAMPAIGN 01013 (01V-067) FROM APRIL TO AUGUST 2001. ALSO 2001 CHEVROLET VENTURE, PONTIAC MONTANA, AND OLDSMOBILE SILHOUETTE MINI VANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS ASSEMBLED IN JANUARY THROUGH APRIL 2001. THESE VEHICLES HAVE INADEQUATE FRONT WELDS. IF A FRONT WELD FAILS, THE ACTUATOR CAN JAM IN THE UNLATCHED POSITION AND, WHEN THE SLIDING DOOR CLOSES, IT WILL NOT BE LATCHED.
Risk: IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE. AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
01V067000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
VEHICLE DESCRIPTION: MINIVANS EQUIPPED WITH PASSENGER SIDE POWER SLIDING DOORS. THE DOOR CLOSES BUT MAY NOT BE LATCHED. IF THIS HAPPENS, THE POWER SLIDING DOOR CAN OPEN WHILE THE VEHICLE IS IN MOTION, PARTICULARLY WHEN THE VEHICLE ASCENDS A HILL, MAKES A TURN, OR TRAVELS OVER A ROUGH ROAD SURFACE.
Risk: AN UNRESTRAINED OCCUPANT COULD FALL OUT OF THE VAN AND BE INJURED.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200123638,064 units in Canada
Other
Certain 1997-2001 Chevrolet Venture, Pontiac Montana/ Trans Sport, and Oldsmobile Silhouette mini vans equipped with passenger side power sliding doors that were serviced in campaign 01013 (01v-067) from April to August 2001. Also 2001 Chevrolet Venture, Pontiac Montana, and Oldsmobile Silhouette mini vans equipped with passenger side power sliding doors assembled in January through April 2001. These vehicles have inadequate front welds. If a front weld fails, the actuator can jam in the unlatched position and, when the sliding door closes, it will not be latched. If this happens, the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. An unrestrained occupant could fall out of the van and be injured. Correction: dealers will inspect the actuators for certain date codes and, if necessary, replace the actuators.
Recall 200105954,759 units in Canada
Structure
Certain vehicles may exhibit a condition in which the power sliding door closes, but is not latched, If this happens the power sliding door can open while the vehicle is in motion, particularly when the vehicle ascends a hill, makes a turn, or travels over a rough road surface. An unrestrained occupant could fall out of the vehicle and be injured. Correction: Dealers will install a new power sliding door un-latch actuator assembly.
Reports where the owner recorded a crash, a fire, an injury or a death.
Flint, MICrash
TIRES
1998 PONTIAC MONTANA,LEFT FRONT TIRE BLEW OUT. THE CONSUMER LOST CONTROL OF THE VEHICLE AND STRUCK THE MEDIAN BARRIER *BF OHIO TRAFFIC REPORT # 10-0246-90.
NHTSA complaint #10340075 — an unverified report by a vehicle owner.
at 177,000 milesMorenci, MICrash1 injured
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING ON MARCH 16,2004 I HIT BLACK ICE IN THE ROAD,WENT OFF THE ROAD, ROLLED OVER AND BOTH FRONT DOORS CAME OPEN BY THEMSELVES AND I SUFFERED A HEAD INJURY THAT I AM STILL RECOVERING FROM DUE TO THE DOORS OPENING. IT COULD HAVE BEEN ALOT MORE SEROIUS BECAUSE DURING ROLLOVER I FELT MY LEGS GO OUTSIDE THE VEHICLE.
NHTSA complaint #10100011 — an unverified report by a vehicle owner.
Iron Mountain, MIFire
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I WAS DRIVING DOWN THE STREET WHEN I NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD OF MY VEHICLE. I PULLED OFF OF THE ROAD INTO A PARKING LOT AND RAN INSIDE A BUSINESS TO CALL FOR HELP. WITHIN 2 MINUTES MY VEHICLE WAS ENGLUFED IN FLAMES. I CALLED 911. THE VEHICLE IS A TOTAL LOSS. WE HAD JUST HAD THE VEHICLE SERVICED AND OIL CHANGED A MONTH AGO.
NHTSA complaint #720588 — an unverified report by a vehicle owner.
Ashland, OHCrash1 injured
AIR BAGS:FRONTAL
WHILE TRAVELING 45 MPH, VEHICLE SWERVED TO AVOID ANOTHER VEHICLE, AND RAN INTO A TELEPHONE POLE. NEITHER DRIVERSIDE AIR BAG NOR PASSENGER AIR BAG DEPLOYED. *AK
NHTSA complaint #857411 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100 milesBranchburg, NJ
POWER TRAIN
TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN MAKING TURNS OR WHEN DECELERATING. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHERE SHE WAS ADVISED THAT THEY COULD NOT DIAGNOSIS THE FAILURE WITHOUT IT OCCURRING IN THEIR PRESENCE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FIVE ADDITIONAL TIMES BUT TO NO AVAIL. THE DEALER WAS FINALLY ABLE TO DIAGNOSE A TRANSMISSION FAILURE AFTER SIX PREVIOUS FAILED DIAGNOSTICS. THE TRANSMISSION WAS REPLACED. THE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. UPDATED 07/03/14 MA
NHTSA complaint #10585316 — an unverified report by a vehicle owner.
at 100 milesBranchburg, NJ
ENGINE
TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY STALL WHEN MAKING TURNS OR WHEN DECELERATING. THE CONTACT TOOK HER VEHICLE TO THE DEALER FOR A DIAGNOSTIC TEST WHERE SHE WAS ADVISED THAT THEY COULD NOT DIAGNOSIS THE FAILURE WITHOUT IT OCCURRING IN THEIR PRESENCE. THE VEHICLE WAS TAKEN BACK TO THE DEALER FIVE ADDITIONAL TIMES BUT TO NO AVAIL. THE DEALER WAS FINALLY ABLE TO DIAGNOSE A TRANSMISSION FAILURE AFTER SIX PREVIOUS FAILED DIAGNOSTICS. THE TRANSMISSION WAS REPLACED. THE FAILURE MILEAGE WAS 100. THE VIN WAS NOT AVAILABLE. UPDATED 07/03/14 MA
NHTSA complaint #10585316 — an unverified report by a vehicle owner.
at 115,230 milesPortland, OR
STEERING
THE ENGINE JUST TURNED OFF WHILE STARTING TO TURN A CORNER. LOST POWER STEERING AND POWER BREAKS, BUT THE CAR JUST ROLLED ON. PUT CAR IN NEUTRAL AND TURNED KEY IT STARTED AND THEN DROVE NORMALLY. THIS HAS NOW HAPPENED 4 TIMES. THE PREVIOUS OWNER, WHEN CONTACTED, SAID, JUST RESTART THE CAR! DOES THIS RELATE TO GM IGNITION SWITCH RECALL?
NHTSA complaint #10568022 — an unverified report by a vehicle owner.
at 115,230 milesPortland, OR
ENGINE
THE ENGINE JUST TURNED OFF WHILE STARTING TO TURN A CORNER. LOST POWER STEERING AND POWER BREAKS, BUT THE CAR JUST ROLLED ON. PUT CAR IN NEUTRAL AND TURNED KEY IT STARTED AND THEN DROVE NORMALLY. THIS HAS NOW HAPPENED 4 TIMES. THE PREVIOUS OWNER, WHEN CONTACTED, SAID, JUST RESTART THE CAR! DOES THIS RELATE TO GM IGNITION SWITCH RECALL?
NHTSA complaint #10568022 — an unverified report by a vehicle owner.
at 115,230 milesPortland, OR
SERVICE BRAKES
THE ENGINE JUST TURNED OFF WHILE STARTING TO TURN A CORNER. LOST POWER STEERING AND POWER BREAKS, BUT THE CAR JUST ROLLED ON. PUT CAR IN NEUTRAL AND TURNED KEY IT STARTED AND THEN DROVE NORMALLY. THIS HAS NOW HAPPENED 4 TIMES. THE PREVIOUS OWNER, WHEN CONTACTED, SAID, JUST RESTART THE CAR! DOES THIS RELATE TO GM IGNITION SWITCH RECALL?
NHTSA complaint #10568022 — an unverified report by a vehicle owner.
at 126,000 milesStarr, SC
VEHICLE SPEED CONTROL
WHILE DRIVING AT REDUCED SPEED THROUGH URBAN AREAS, THE VEHICLE WILL INCREASE RPMS AS IF THE ACCELERATOR IS BEING DEPRESSED, EVEN THOUGH THE VEHICLE IS BEING DRIVEN AT A CONSTANT SPEED WITH NO PRESSURE BEING APPLIED TO THE ACCELERATOR. IT IS UNSETTLING, BECAUSE YOU HAVE TO DEPRESS THE BRAKE PEDAL TO INSURE THAT YOU DO NOT RUN INTO ANOTHER VEHICLE IN FRONT OF YOU. THE CRUISE CONTROL IS TURNED OFF WHEN THIS OCCURS. IF THE VEHICLE IS SHUT DOWN AND RESTARTED, THE RPMS RETURN TO NORMAL. IF YOU CONTINUE DRIVING WHEN THIS SITUATION OCCURS, THE ENGINE RETURNS TO NORMAL ONCE YOU ARE ABLE TO INCREASE YOUR SPEED IN LESS CONGESTED AREAS. WE PURCHASED THE VEHICLE USED RECENTLY, AND WE HAVE NO KNOWLEDGE OF ANY MAINTENANCE ISSUES. THE RECALLS THAT WE VIEWED ON YOUR WEBSITE DID NOT REFER TO THIS PARTICULAR ISSUE. ANY INSIGHT THAT YOU CAN OFFER WILL BE GREATLY APPRECIATED.
NHTSA complaint #10546347 — an unverified report by a vehicle owner.
at 234,000 milesVineland, NJ
POWER TRAIN
TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE SLIDING DOORS COULD NOT BE OPENED ELECTRONICALLY, ONLY MANUALLY. IN ADDITION, THE GEAR SHIFTER FAILED AND COULD ONLY BE SHIFTED INTO DRIVE OR REVERSE WITH FORCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 234,000 AND THE CURRENT MILEAGE WAS 239,000.
NHTSA complaint #10465118 — an unverified report by a vehicle owner.
at 234,000 milesVineland, NJ
STRUCTURE:BODY
TL* THE CONTACT OWNS A 1998 PONTIAC MONTANA. THE CONTACT STATED THAT THE SLIDING DOORS COULD NOT BE OPENED ELECTRONICALLY, ONLY MANUALLY. IN ADDITION, THE GEAR SHIFTER FAILED AND COULD ONLY BE SHIFTED INTO DRIVE OR REVERSE WITH FORCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 234,000 AND THE CURRENT MILEAGE WAS 239,000.
NHTSA complaint #10465118 — an unverified report by a vehicle owner.
Flint, MICrash
TIRES
1998 PONTIAC MONTANA,LEFT FRONT TIRE BLEW OUT. THE CONSUMER LOST CONTROL OF THE VEHICLE AND STRUCK THE MEDIAN BARRIER *BF OHIO TRAFFIC REPORT # 10-0246-90.
NHTSA complaint #10340075 — an unverified report by a vehicle owner.
at 10,000 milesPewamo, MI
STEERING
I HAVE A 1998 PONTIAC TRANSPORT-MONTANA! THE DEALER INDICATES IT IS NOT INCLUDED IN THE RECALL OF THE 02V28600. I AM HAVING THE SAME PROBLEMS WITH THE STEERING AS INDICATED IN THE RECALL. IT IS NOW TO THE POINT I AM GOING TO HAVE TO REPAIR OR REPLACE THE PROBLEM PART AND IT IS OBVIOUS GM KNEW AND SHOULD REMEDY THE PROBLEM. ACCORDING TO THE DEALER MINE IS TOO NEW FOR THE RECALL EVEN THOUGH THEY KNOW THE PROBLEM AND HAVE FIXED IN VEHICLES THAT WERE BUILT ONLY MONTHS BEFORE. EA02033 FIXES THE VEHICLES UP TO OCTOBER 31 1997. MINE IS A 1998 WITH IDENTICAL PROBLEMS SEEING AS IT IS A TRANSPORT WITH MONTANA TRIM. I THINK THEY SHOULD FIX THIS BEFORE IT FAILS AND SOMETHING HAPPENS TO MY WIFE AND KIDS. I SPOKE WITH PONTIAC AFTER TALKING TO THE DEALER AND NEEDS LESS TO SAY I GOT NO PLACE. I KNOW TIMES ARE TOUGH BUT , COME ON YOU ARE MESSING WITH THE HEALTH OF MY FAMILY!
NHTSA complaint #10261534 — an unverified report by a vehicle owner.
at 10,000 milesPewamo, MI
STEERING:RACK AND PINION
I HAVE A 1998 PONTIAC TRANSPORT-MONTANA! THE DEALER INDICATES IT IS NOT INCLUDED IN THE RECALL OF THE 02V28600. I AM HAVING THE SAME PROBLEMS WITH THE STEERING AS INDICATED IN THE RECALL. IT IS NOW TO THE POINT I AM GOING TO HAVE TO REPAIR OR REPLACE THE PROBLEM PART AND IT IS OBVIOUS GM KNEW AND SHOULD REMEDY THE PROBLEM. ACCORDING TO THE DEALER MINE IS TOO NEW FOR THE RECALL EVEN THOUGH THEY KNOW THE PROBLEM AND HAVE FIXED IN VEHICLES THAT WERE BUILT ONLY MONTHS BEFORE. EA02033 FIXES THE VEHICLES UP TO OCTOBER 31 1997. MINE IS A 1998 WITH IDENTICAL PROBLEMS SEEING AS IT IS A TRANSPORT WITH MONTANA TRIM. I THINK THEY SHOULD FIX THIS BEFORE IT FAILS AND SOMETHING HAPPENS TO MY WIFE AND KIDS. I SPOKE WITH PONTIAC AFTER TALKING TO THE DEALER AND NEEDS LESS TO SAY I GOT NO PLACE. I KNOW TIMES ARE TOUGH BUT , COME ON YOU ARE MESSING WITH THE HEALTH OF MY FAMILY!
NHTSA complaint #10261534 — an unverified report by a vehicle owner.
at 109,000 milesHellertown, PA
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I NOTICED I HAVE BEEN USING A LOT OF ANTIFREEZE IN THE VAN BUT NO LEAKS UNDER IT. I TOOK IT TO THE GARAGE TO CHANGE THE THERMOSTAT AND TO HAVE IT CHECKED OUT. THEY TOLD ME MY HEAD GASKETS ARE BAD AND NEED TO BE REPLACED, WHEN I TOOK IT TO THE DEALER HE SAID I NEEDED A NEW RADIATOR TOO! I HAVE BEEN LOOKING ON THE WEB AND FOUND MANY CONSUMERS WITH THE SAME COMPLAINT AS MINE. WHY HAVEN'T THESE 1998 PONTIAC MONTANA'S BEEN RECALLED?
NHTSA complaint #10255620 — an unverified report by a vehicle owner.
at 177,000 milesMorenci, MICrash1 injured
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING ON MARCH 16,2004 I HIT BLACK ICE IN THE ROAD,WENT OFF THE ROAD, ROLLED OVER AND BOTH FRONT DOORS CAME OPEN BY THEMSELVES AND I SUFFERED A HEAD INJURY THAT I AM STILL RECOVERING FROM DUE TO THE DOORS OPENING. IT COULD HAVE BEEN ALOT MORE SEROIUS BECAUSE DURING ROLLOVER I FELT MY LEGS GO OUTSIDE THE VEHICLE.
NHTSA complaint #10100011 — an unverified report by a vehicle owner.
at 115,000 milesPontiac, MI
AIR BAGS
WHILE PARKED PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. AS A RESULT, WINDSHIELD SHATTERED WITHOUT WARNING.
NHTSA complaint #10076083 — an unverified report by a vehicle owner.
at 69,000 milesWilliamston, SC
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
A YEAR AGO,I PUCHASED A PREVIOUSLY OWNED 1998 PONTIAC MONTANA TRANSPORT VAN WITH APPROXIMATELY 58,000 MILES ON IT. I AM A CERTIFICATED AIRCRAFT MECHANIC WITH OVER 10 YRS OF EXPERIENCE. SO, I AM AWARE OF POTENTIONAL PROBLEMS WITH USED VEHICLES. I DID NOT HAVE ANY PROBLEMS WITH THIS VEHICLE UNTIL 3 MONTHS AGO. WHEN I HAD A LOW COOLANT LIGHT COME ON. I IMMEDIATLEY CHECKED THE FLUID LEVEL AND IT WAS LOW. I THEN, BEGAN TO LOOK FOR A REASON FOR LOW COOLANT. I FOUND THE COOLANT LEAKING EXTERNALLY OUT THE INTAKE MANIFOLD AREA. I WAS ABLE TO PUT A SOCKET ON THE NEAREST INTAKE BOLTS AND FOUND THAT THEY WERE LOOSE. THIS TEMPORARILY STOPPED THE LEAK. SERVICED ALL THE FLUIDS. I ASSUMED THIS PROBLEM WAS FIXED. I DID NOT NOTICE ANY ENGINE NOISES, NO OTHER PROBLEMS, NOTHING ELSE. TWO WEEKS AGO, THE VAN AND IT LOST POWER MOMENTARILY, THEN A SERVICE ENGINE SOON LIGHT CAME ON. NO OTHER PROBLEMS, VAN RESUMED PERFORMANCE. WHEN I INSPECTED THE VAN AND ITS COMPONENTS. IT HAD A CODE OF 300 WHICH MEANT "RANDOM MISFIRE" IN THE ENGINE. THIS IS A CODE THAT COULD BE GIVEN BY NUMEROUS REASONS. I ALLOWED THE VAN TO IDLE TO OPERATING TEMPERATURES. WHEN SUDDENLY THE ENGINE SHUTS DOWN. I IMMEDIATELY START IT BACK UP. NOW IT HAS NO OIL PRESSURE AND THE VALVES ARE RATTLING. I CONTACTED MY LOCAL PONTIAC DEALER TO SEE IF THEY WERE AWARE OF ANY RECALLS OR SERVICE BULLETINS RELATING TO THIS MODEL. THEY DID NOT KNOW OF ANY. I BEGAN TO RESEARCH THIS PROBLEM. I WAS ALARMED AT WHAT I HAD FOUND. APPARENTLY, THIS IS A PROBLEM THAT IS REPEATED OVER AND OVER WITH THIS PARTICULAR ENGINE AND COOLANT COMBINATION. SPECIFICALLY DEXCOOL, THE ORANGE COOLANT. IT IS SHOWING POSSIBLE INCOMPATIBILITIES BETWEEN THE COOLANT AND THE GASKETS USED ON THE INTAKE MANIFOLDS, HEADS AND OTHER VITAL ENGINE COMPONENTS. ONE OF THE WEB-SITES I RESEARCHED WAS WWW.GM-V6LEMONS.COM. I WOULD LIKE FOR GM TO RADIFY THIS INTO A RECALL( SERVICE BULLETIN) BECAUSE SO MANY OF US HAS SUFFERED FROM THIS POSSIBLE DEFECT.
NHTSA complaint #10072588 — an unverified report by a vehicle owner.
Philadelphia, PA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE PURCHASED THE 1998 PONTIAC MONTANA IN MARCH 1998. SINCE WE PURCHASED THE CAR, WE HAVE HAD THE RIGHT TURN SIGNAL SOCKET REPLACED THREE TIMES DUE TO MALFUNCTION. IN OCTOBER 2002, WE TOOK THE AUTOMOBILE IN FOR PROBLEMS NOTED. IT WAS DISCOVERED THAT WE NEEDED TO REPLACE THE TURN SIGNAL SOCKET AGAIN, REPLACE THE WINDSHIELD WIPER MOTOR, REPLACE THE DRIVER AND PASSENGER SIDES DOOR POWER WINDOW MOTORS, REPLACE THE INTAKE MANIFOLD GASKET, AND THEY WORKED ON THE SLIDING DOOR FOR THE FIFTH TIME DUE TO A RECALL. THE TOTAL ESTIMATE FOR THE PENDING WORKS CAME TO $3500.00 PLUS. I CONTACTED THE MANUFACTURER WITH ME CONCERNS, BUT MY CONCERNS FELL ON DEAF EARS. ALL THE AGREED TO HELP ME WITH WAS THE PRICE ON THE PARTS OF THE WINDSHIELD WIPER MOTOR AND THAT WE WILL BE RESPONSIBLE FOR THE LABOR AND ALL OF THE MAJOR REPAIRS/REPLACEMENTS BECAUSE THEY FELT THAT WE DID NOT HAVE ANYMORE WARRANTY ON THE AUTOMOBILE. THE SERVICE MANAGER ADVISE ME TO TRADE IN THE VEHICLE SINCE IT WOULD BE EXPENSIVE TO DO THE JOBS REQUIRED, BUT WE THOUGHT IT NOT TO AT THIS TIME. WE EVEN SUGGESTED THAT THERE MIGHT NOT BE A NATIONAL RECALL ON THE ITEMS, BUT WE STRONGLY FEEL THAT THIS PARTICULAR VAN HAS A DEFECT. WE ARE ASKING YOU TO PLEASE HELP US TO RESOLVE OUR CONCERNS.
NHTSA complaint #10069870 — an unverified report by a vehicle owner.
at 36,000 milesAlpharetta, GA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WE HAVE HAD PROBLEMS WITH BOTH THE LEFT AND RIGHT POWER WINDOWS. THE RIGHT POWER WINDOW STARTED STICKING HALF WAY UP. IT WAS REPAIRED AT 36,000 52,000 AND 80,000 MILES. THE SYMPTOMS WERE ALWAYS THE SAME EXCEPT AT 80,000 THE WINDOW STUCK DOWN (DURING A VERY RAINY WEEKEND). IT WAS NO LONGER UNDER WARRENTY AND WE HAD TO PAY FOR THE REPAIR. NOW AT 90,000 MILES THE DRIVER WINDOW IS STICKING HALF WAY UP AGAIN. IT WILL TOTALLY FREEZE SOON. THE PASSANGER WINDOW, WHICH WAS ALIGNED AND LUBED AT 80,000 MILES IS STUCK IN THE UP POSITION. WE CAN'T MAKE IT GO DOWN AT ALL. HELP
NHTSA complaint #10069874 — an unverified report by a vehicle owner.
Philadelphia, PA
UNKNOWN OR OTHER
WE PURCHASED THE 1998 PONTIAC MONTANA IN MARCH 1998. SINCE WE PURCHASED THE CAR, WE HAVE HAD THE RIGHT TURN SIGNAL SOCKET REPLACED THREE TIMES DUE TO MALFUNCTION. IN OCTOBER 2002, WE TOOK THE AUTOMOBILE IN FOR PROBLEMS NOTED. IT WAS DISCOVERED THAT WE NEEDED TO REPLACE THE TURN SIGNAL SOCKET AGAIN, REPLACE THE WINDSHIELD WIPER MOTOR, REPLACE THE DRIVER AND PASSENGER SIDES DOOR POWER WINDOW MOTORS, REPLACE THE INTAKE MANIFOLD GASKET, AND THEY WORKED ON THE SLIDING DOOR FOR THE FIFTH TIME DUE TO A RECALL. THE TOTAL ESTIMATE FOR THE PENDING WORKS CAME TO $3500.00 PLUS. I CONTACTED THE MANUFACTURER WITH ME CONCERNS, BUT MY CONCERNS FELL ON DEAF EARS. ALL THE AGREED TO HELP ME WITH WAS THE PRICE ON THE PARTS OF THE WINDSHIELD WIPER MOTOR AND THAT WE WILL BE RESPONSIBLE FOR THE LABOR AND ALL OF THE MAJOR REPAIRS/REPLACEMENTS BECAUSE THEY FELT THAT WE DID NOT HAVE ANYMORE WARRANTY ON THE AUTOMOBILE. THE SERVICE MANAGER ADVISE ME TO TRADE IN THE VEHICLE SINCE IT WOULD BE EXPENSIVE TO DO THE JOBS REQUIRED, BUT WE THOUGHT IT NOT TO AT THIS TIME. WE EVEN SUGGESTED THAT THERE MIGHT NOT BE A NATIONAL RECALL ON THE ITEMS, BUT WE STRONGLY FEEL THAT THIS PARTICULAR VAN HAS A DEFECT. WE ARE ASKING YOU TO PLEASE HELP US TO RESOLVE OUR CONCERNS.
NHTSA complaint #10069870 — an unverified report by a vehicle owner.
at 75,000 milesGaleton, PA
ENGINE AND ENGINE COOLING
CURRENTLY RUNNING, BUT NOT FOR LONG. LOW COOLANT LIGHT ON LIFTERS CLANGING. 75,000 MILE NOW..... RUNNING LIKE CRAP. I SEE THAT THERE HAVE BEEN SEVERAL COMPLAINTS ON THIS MATTER WITH MAJOR ENGINE REPAIRS. $$$$$$ WHEN IS GM GOING TO RECALL???????
NHTSA complaint #10068715 — an unverified report by a vehicle owner.
at 75,110 milesSterling Hgts., MI
ENGINE AND ENGINE COOLING
INTAKE GASKET FAILED ALLOWING COOLANT TO LEAK INTO OIL.68638 MILES VALVE LIFTER KNOCKING.74809 MILES STALLING OF ENGINE COMPLETE LOSS OF BRAKING AND STEERING. DESTRUCTION OF ENGINE.75110 MILES FAILURE OF CAMSHAFT. ENGINE THROWN INTO GARBAGE
NHTSA complaint #10069397 — an unverified report by a vehicle owner.
Philadelphia, PA
ENGINE AND ENGINE COOLING
WE PURCHASED THE 1998 PONTIAC MONTANA IN MARCH 1998. SINCE WE PURCHASED THE CAR, WE HAVE HAD THE RIGHT TURN SIGNAL SOCKET REPLACED THREE TIMES DUE TO MALFUNCTION. IN OCTOBER 2002, WE TOOK THE AUTOMOBILE IN FOR PROBLEMS NOTED. IT WAS DISCOVERED THAT WE NEEDED TO REPLACE THE TURN SIGNAL SOCKET AGAIN, REPLACE THE WINDSHIELD WIPER MOTOR, REPLACE THE DRIVER AND PASSENGER SIDES DOOR POWER WINDOW MOTORS, REPLACE THE INTAKE MANIFOLD GASKET, AND THEY WORKED ON THE SLIDING DOOR FOR THE FIFTH TIME DUE TO A RECALL. THE TOTAL ESTIMATE FOR THE PENDING WORKS CAME TO $3500.00 PLUS. I CONTACTED THE MANUFACTURER WITH ME CONCERNS, BUT MY CONCERNS FELL ON DEAF EARS. ALL THE AGREED TO HELP ME WITH WAS THE PRICE ON THE PARTS OF THE WINDSHIELD WIPER MOTOR AND THAT WE WILL BE RESPONSIBLE FOR THE LABOR AND ALL OF THE MAJOR REPAIRS/REPLACEMENTS BECAUSE THEY FELT THAT WE DID NOT HAVE ANYMORE WARRANTY ON THE AUTOMOBILE. THE SERVICE MANAGER ADVISE ME TO TRADE IN THE VEHICLE SINCE IT WOULD BE EXPENSIVE TO DO THE JOBS REQUIRED, BUT WE THOUGHT IT NOT TO AT THIS TIME. WE EVEN SUGGESTED THAT THERE MIGHT NOT BE A NATIONAL RECALL ON THE ITEMS, BUT WE STRONGLY FEEL THAT THIS PARTICULAR VAN HAS A DEFECT. WE ARE ASKING YOU TO PLEASE HELP US TO RESOLVE OUR CONCERNS.
NHTSA complaint #10069870 — an unverified report by a vehicle owner.
at 58,000 milesRochester, MN
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
ON JULY 18, 2003 WE TOOK OUR 1998 PONTIAC MONTANA (58,000 MILES) TO DOMAILLE BUICK-MAZDA-MITSUBISHI IN ROCHESTER, MINNESOTA FOR A 3,000-MILE OIL CHANGE PRIOR TO LEAVING FOR OUR SUMMER VACATION. ON THAT DAY THE MECHANIC INFORMED US ABOUT EVIDENCE OF A LOWER INTAKE MANIFOLD GASKET LEAK AND THE NEED FOR IMMEDIATE REPAIR. HE ADVISED US NOT TO DRIVE THE VEHICLE FOR FEAR THAT THE ENGINE COULD SEIZE UP IN THE MIDDLE OF MAJOR TRAFFIC. THIS COSTLY PROBLEM, OF WHICH WE ARE NOW ACUTELY AWARE, IS FAIRLY COMMON AMONGST THIS LINE OF VEHICLE (CHEVY VENTURE AND OLDS SILHOUETTE). WE HAVE LEARNED VIA A PLETHORA OF INTERNET SOURCES THAT THE INCIDENCE OF THIS PROBLEM OCCURS REGARDLESS OF MILEAGE, AS SOME CONSUMERS ENDURED THIS PROBLEM WHILE STILL UNDER WARRANTY. THE MANUFACTURER RESPONSE TO THIS SERIOUS AND COSTLY MECHANICAL PROBLEM HAS BEEN TO REDESIGN THE GASKET FOR NEWER MODEL VEHICLES. IN THE MEAN TIME, CUSTOMER AFTER CUSTOMER HAS FORKED OUT THE COST OF THESE REPAIRS. WHILE WE SADLY REFER TO OURSELVES AS ONE OF THE LUCKY ONES IN THAT OUR REPAIR BILL TOTALED A MERE $850.00 (SEE ATTACHED) AND WE CAUGHT THE PROBLEM PRIOR TO OUR VACATION, AND THAT WE WERE NOT INJURED AS A RESULT OF THIS PROBLEM, OTHERS HAVE HAD TO REPLACE THEIR ENGINE AT THE COST OF $4000.00 OR MORE. THIS IS A MAJOR CONSUMER CONCERN DUE TO SAFETY. FOR EXAMPLE, ANY GM OWNER COULD EXPERIENCE SUDDEN AND UNEXPLAINED STALLING OF THEIR VEHICLE IN THE MIDST OF TRAFFIC, AS A RESULT OF A LEAKY INTAKE MANIFOLD GASKET. THE TRAFFIC EXPERIENCE COULD BE ON A COUNTRY ROAD OR ON A MAJOR INTERSTATE GOING 70+ MPH ... ENGINE SEIZING UP AND TRACTOR TRAILERS BEHIND YOU?!?!? THE DISASTROUS POSSIBILITIES ARE ENDLESS.
NHTSA complaint #10057074 — an unverified report by a vehicle owner.
Seaside, OR
ELECTRICAL SYSTEM
WHILE DRIVING ALONG HWY 101 THE OVERHEAT LIGHT TURNED ON AND THE TEMPERATURE GAGE JUMPED TO OVER THE LIMIT. WE PULLED OVER AND CHECKED THE VEHICLE, IT WAS NOT HOT. HOWEVER, THE GAGE WOULD NOT RETURN TO NORMAL, CAUSING THE VEHICLE THE CHUG AND HAVE VERY LITTLE DRIVE UNTIL 15 MINUTES DOWN THE ROAD IT KICKED BACK INTO NORMAL LIKE A BAT OUTTA HELL. THIS, ALONG A MOUNTAINOUS FAST MOVING HIGHWAY WITH LOGGING TRUCKS ON MY TAIL; NOT A VERY SAFE SITUATION. ON THIS SAME TRIP, THE PASSENGER WINDOW WOULD NOT GO BACK UP, @ 55MPH AND 40 DEGREES, IT WAS NOT PLEASANT.
NHTSA complaint #10056680 — an unverified report by a vehicle owner.
at 97,995 milesBowie, MD
ENGINE AND ENGINE COOLING:ENGINE
BLOWN HEAD GASKET AT 98001 MILES. LEAKING ENGINE COOLANT.
NHTSA complaint #10054632 — an unverified report by a vehicle owner.
at 68,000 milesWest Allis, WI
POWER TRAIN:AUTOMATIC TRANSMISSION
THE AUTOMATIC TRANSMISSION ON OUR MONTANA FAILED WITHOUT WARNING AND NOW NEEDS TO BE REPLACED TO THE TUNE OF $2500. I WAS DIRECTED TO THIS SITE AND SEE NUMEROUS TRANSMISSION FAILURES ON VARIOUS MODEL YEAR MONTANA/TRANSSPORTS. WHY IS THERE NO RECALL ON THESE? THIS VEHICLE WAS NEVER USED FOR TOWING, ON HILLY AREAS, ETC. ESSENTIALLY A TYPICAL USAGE OF SOME CITY, SOME HIGHWAY. ONLY 68,000 MILES AND NOW THIS?
NHTSA complaint #10052464 — an unverified report by a vehicle owner.