Owners have filed 161 complaints
about the 2002 Pontiac Montana with NHTSA between 2001 and 2017.
The largest single group is the engine & cooling.
Across this model's run it ranks 7 of 10 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 56
Against the median year of the Pontiac Montana. 50 means typical for this
model; 100 means roughly double.
Severity — 35
6.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 33
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Pontiac Montana
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.9%
1,000 – 9,999 miles
32.8%
10,000 – 24,999 miles
1110.1%
25,000 – 49,999 miles
2018.3%
50,000 – 74,999 miles
4036.7%
75,000 – 99,999 miles
1513.8%
100,000 – 149,999 miles
1412.8%
150,000+ miles
54.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2002 Pontiac Montana w/SAB.
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2001peak 26Aug 2017
NHTSA investigations into the 2002 Pontiac Montana
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE04064Opened 17 Sep 2004Closed 22 Dec 2004STRUCTURE:BODY:DOOR
POWER-SLIDING DOOR
SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE W...
Recalls on the 2002 Pontiac Montana
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E005000
STEERING
DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.
Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.
07V349000
FUEL SYSTEM, GASOLINE:STORAGE
ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).
Risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.
CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.
Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.
04V597000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.
Risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.
02V222000
AIR BAGS:FRONTAL
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Risk: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200619949,116 units in Canada
Suspension
On certain Aztek (AWD), Montana (AWD), Relay (AWD), RendezVous (AWD), RendezVous (FWD), Silhouette (AWD), Terraza (AWD), Terraza (FWD), Uplander (AWD) and Venture (AWD) vehicles equipped with independent rear suspension, when operated in extreme cold temperature and on rough roads, water and salt can intrude past the ball joint seal. The combination of theses conditions may then lead to premature wear of the ball joint. If the ball joint wear progresses to the point of separation from the lower control arm, a loss of vehicle control may occur. Correction: Dealers will replace both ball joints with new ball joints which have a revised boot and ball stud to improve the seal to the ball stud shaft.
Recall 2004446105,755 units in Canada
Other
On certain vehicles equipped with second-row bucket seats or captain's chairs and power sliding door on the passenger side, if a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. Correction: Dealers will replace the original interior power sliding door handle. The original handles are offset from the door panel and a passenger can wrap his or her fingers around them. The replacement door handles are essentially flush with the door trim, preventing a passenger from gripping them in the same fashion.
Recall 200215114,654 units in Canada
Airbag
Certain vehicles may have a driver's side airbag inflator that could fracture at a weld during a deployment. Pieces of the inflator could strike and injure vehicle occupants and the airbag cushion would not inflate fully, reducing the capacity of the bag to protect the driver. Correction: Dealers are to inspect and if necessary replace the driver side airbag module assembly.
Recall 200127211,337 units in Canada
Other
Certain vehicles have an improperly programmed vehicle theft deterrent system. Correction: dealers will reprogram the system.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 141,000 milesKalamazoo, MIFire
SEATS
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE EMITTED FROM THE SEAT WARMERS IN THE FRONT PASSENGERS SEAT. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000.
NHTSA complaint #10428050 — an unverified report by a vehicle owner.
at 50,000 milesLondon, OH1 injured
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. WHILE CLOSING THE SLIDING DOOR THE CONTACT'S SON REACHED INTO THE VEHICLE AND IT CLOSED ON HIS HANDS. SHE WAS UNABLE TO OPEN THE DOOR ONCE IT CLOSED. THE FIRE DEPARTMENT HAD TO OPEN THE DOOR. THE FAILURE CAUSED BRUISING AND SWELLING ON BOTH OF HIS HANDS. THE CONTACT STATED THAT THERE WERENO SENSORS ON THE SLIDING DOOR TO DETECT MOTION. THE DEALER HAS NOT INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
NHTSA complaint #10188599 — an unverified report by a vehicle owner.
at 55,900 milesHudson, FL1 injured
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE AUTOMATIC SLIDING DOOR CAUSED THE PASSENGER TO BREAK HER WRIST. WHEN SHE PUT HER HAND ON THE HANDLE AND PULLED IT BACK THE DOOR BEGAN TO SLIDE BACK. WHILE GETTING OUT OF THE VEHICLE, THE PASSENGERS HAND WAS BETWEEN THE HANDLE AND DOOR CAUSING THE WRIST TO SNAP. THERE IS NO AUTO REVERSE, ONCE IT MAKES CONTACT WITH AN OBJECT. *AK
NHTSA complaint #10106882 — an unverified report by a vehicle owner.
Grand Rapids, MICrash1 injured
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
WHILE DRIVING WAS INVOLVED IN A COLLISION. . THERE WERE NO SERIOUS INJURIES. HOWEVER, CONSUMERS HEAD HIT THE HEAD REST AND HURT HER NECK. CONSUMER WOULD LIKE TO SEE THAT THE HEAD REST HAD MORE CUSHION THAN IT HAS.
NHTSA complaint #10095226 — an unverified report by a vehicle owner.
at 35,000 milesWest Branch, MI1 injured
STRUCTURE:BODY:DOOR
THE VAN WAS NOT EQUIPPED WITH A WARNING SENSOR TO INDICATE WHEN THE SLIDING DOOR WAS CLOSING. THIS RESULTED IN TODDLER'S FOOT BEING TRAPPED IN THE SLIDING DOOR WHEN IT WAS CLOSED. THE TODDLER ONLY SUSTAINED A SCRATCH BECAUSE HE WAS WEARING WINTER BOOTS AT THE TIME OF THE INCIDENT.
NHTSA complaint #10071764 — an unverified report by a vehicle owner.
at 35,000 milesWest Branch, MI1 injured
EQUIPMENT
THE VAN WAS NOT EQUIPPED WITH A WARNING SENSOR TO INDICATE WHEN THE SLIDING DOOR WAS CLOSING. THIS RESULTED IN TODDLER'S FOOT BEING TRAPPED IN THE SLIDING DOOR WHEN IT WAS CLOSED. THE TODDLER ONLY SUSTAINED A SCRATCH BECAUSE HE WAS WEARING WINTER BOOTS AT THE TIME OF THE INCIDENT.
NHTSA complaint #10071764 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 192,000 milesSprague River, OR
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. AFTER THE VEHICLE WAS DRIVEN AND PARKED, THE CONTACT NOTICED A STRONG ODOR OF FUEL EMERGING FROM THE REAR. THE CONTACT CHECKED UNDER THE VEHICLE AND NOTICED FUEL COMING OUT THE SIDE OF THE FUEL TANK WHERE THE SEAL WAS MAKING A PUDDLE ON THE FLOOR. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: A-31191114851. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 192,000.
NHTSA complaint #11018950 — an unverified report by a vehicle owner.
Lexington, TN
FUEL/PROPULSION SYSTEM
THE FUEL TANK IS LEAKING AROUND THE SEAL WHERE THE ELBOW CONNECTES,. THIS SEAL HAS BEEN DISCONUTINED. THE DEALERSHIP SAID I WOULD HAVE TO REPLACE THE FUEL TANK. I CANT AFFORD A NEW TANK. IF THEY CANT REPLACE THE SEAL THEY SHOULD HAVE TO REPLACE THE TANK, THERE HAS BEEN TWO RECALLS ON THE GAS TANK ON THIS VEHICLES. I AM LUCKY THAT MY VAN DIDNT CATCH ON FIRE GOING DOWN THE ROAD WITH ME AND TWO CHILDREN IN THE VAN, WE PUT SOME PUTTY ON IT FOR GAS LEAKS AND THAT HAS SLOW THE LEAK DOWN, I HAVE NOT CHOICE BUT TO DRIVE THE VAN MY ONLY WAY TO GO, I CANT AFFORD TO PUT A NEW GAS TANK FOR 725.00. I DONT THINK IT IS FAIR THAT THEY CAN DISCONTIUNED A SEAL LIKE THIS THAT AND NOT WILLING TO REPLACE A HAZARD PART LIKE THIS, I PUT MY LIFE AND THE GIRLS LIFE IN DANGER EVERYDAY WE GO OUT IN THE VAN BUT WE HAVE NOT CHOICE.
NHTSA complaint #11012958 — an unverified report by a vehicle owner.
at 98,850 milesMason, MI
FUEL/PROPULSION SYSTEM
THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK RECALL.. I WENT OUT TO TAKE MY KIDS TO SCHOOL AND SMELT GAS. LOOKED UNDERNEATH CAN SEE GAS DRIPPING.HAD IT LOOKED IT AND SURE ENOUGH HOLE/CRACK IN FUEL TANK AND NOW THE FUEL GAUGE IS NOT WORKING .CHECKED UNDER THE RECALL AND MINE IS NOT IN IT..
NHTSA complaint #10947666 — an unverified report by a vehicle owner.
at 93,426 milesMason, MI
FUEL/PROPULSION SYSTEM
2002 PONTIAC MONTANA. WHILE THE VEHICLE WAS PARKED IN THE GARAGE, I SMELLED A STRONG ODOR OF FUEL OUTSIDE THE VEHICLE. I NOTICED A SMALL AMOUNT OF FUEL SPILLING FROM THE LOWER PORTION OF THE FUEL TANK. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC. THE FAILURE WAS RELATED TO A CRACK IN THE FUEL TANK INLET CHECK VALVE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 93,426. ALSO SINCE THIS HAPPENING THE GAS TANK DOES NOT READ THE GAS AMOUNT CORRECTLY,ITS EITHER FULL OR LOW ON FUEL AND LIGHT COMES ON.
NHTSA complaint #10929457 — an unverified report by a vehicle owner.
at 120,949 milesMinot, ND
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE REAR OF THE VEHICLE. UPON INSPECTION, THE CONTACT NOTICED THAT THE FUEL TANK WAS FRACTURED AT THE INLET. THE VEHICLE WAS PREVIOUSLY REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,949.
NHTSA complaint #10862774 — an unverified report by a vehicle owner.
at 151,763 milesSiloam Springs, AR
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT THE FUEL GAUGE ON THE VEHICLE DOES NOT REFLECT THE ACTUAL AMOUNT OF FUEL IN THE TANK. IN ADDITION, THE FUEL WARNING LIGHT FLASHED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,763.
NHTSA complaint #10712164 — an unverified report by a vehicle owner.
at 84,950 milesIsanti, MN
POWER TRAIN
PASSENGER SIDE WHEEL BEARING FAILURE - GRINDING.
NHTSA complaint #10519590 — an unverified report by a vehicle owner.
at 87,160 milesIsanti, MN
ENGINE
LOWER/UPPER INTAKE MANIFOLD GASKET FAILED AT 87160 MILES HEAD GASKET FAILED AT 142,500 MILES LOWER INTAKE MANIFOLD GASKET FAILED AT 183170 MILES.
NHTSA complaint #10519591 — an unverified report by a vehicle owner.
at 224,750 milesIsanti, MN
SERVICE BRAKES
REALIZED EXCESS USE OF BRAKE FLUID. TRACED PROBLEM TO LEAKING REAR BRAKE LINE - STEEL LINE CORRODED THROUGH AT AXLE CLIP LOCATION.
NHTSA complaint #10519588 — an unverified report by a vehicle owner.
at 95,000 milesChicago, IL
EXTERIOR LIGHTING
THE DRIVER AND PASSENGER SIDE BRAKE LIGHTS CONSTANTLY GO OUT. I HAVE SPOKEN TO A MECHANIC AND HE TOLD ME THAT IT IS VERY COMMON FOR GM VEHICLES IN THIS MODEL YEAR RANGE TO HAVE TO REPLACE THE LIGHTING BANK IN THE REAR OF THE VEHICLES ON BOTH SIDES. THE BANK WHICH CONTAINS THE BRAKE LIGHTS, THE BACK-UP LIGHTS, AND THE RUNNING LIGHTS FAILS AND THE BRAKE LIGHTS SEEM TO BE MOST AFFECTED. I HAVE HAD TO REPLACE MY BRAKE LIGHTS APPROXIMATELY ONCE A MONTH FOR MULTIPLE YEARS. THERE HAVE BEEN MANY NEAR-COLLISIONS DUE TO BRAKE LIGHTS NOT OPERATING. THE THIRD BRAKE LIGHT AT THE TOP OF THE VEHICLE APPEARS TO NOT BE AFFECTED BY THIS.
NHTSA complaint #10498563 — an unverified report by a vehicle owner.
at 95,000 milesChicago, IL
ELECTRICAL SYSTEM
THE DRIVER AND PASSENGER SIDE BRAKE LIGHTS CONSTANTLY GO OUT. I HAVE SPOKEN TO A MECHANIC AND HE TOLD ME THAT IT IS VERY COMMON FOR GM VEHICLES IN THIS MODEL YEAR RANGE TO HAVE TO REPLACE THE LIGHTING BANK IN THE REAR OF THE VEHICLES ON BOTH SIDES. THE BANK WHICH CONTAINS THE BRAKE LIGHTS, THE BACK-UP LIGHTS, AND THE RUNNING LIGHTS FAILS AND THE BRAKE LIGHTS SEEM TO BE MOST AFFECTED. I HAVE HAD TO REPLACE MY BRAKE LIGHTS APPROXIMATELY ONCE A MONTH FOR MULTIPLE YEARS. THERE HAVE BEEN MANY NEAR-COLLISIONS DUE TO BRAKE LIGHTS NOT OPERATING. THE THIRD BRAKE LIGHT AT THE TOP OF THE VEHICLE APPEARS TO NOT BE AFFECTED BY THIS.
NHTSA complaint #10498563 — an unverified report by a vehicle owner.
at 104,255 milesAtlanta, GA
FUEL/PROPULSION SYSTEM
EARLY SATURDAY MORNING ON SEPTEMBER 8, 2012, I SMELLED STRONG GAS FUMES IN MY KITCHEN WHICH IS BY MY CARPORT. I WENT OUTSIDE TO CHECK AND SEE WHERE THE OVERWHELMING SMELL WAS COMING FROM. TIME I STEPPED OUT THE DOOR TO MY CARPORT WHERE MY VAN IS PARKED, I WENT TO MY 2002 PONTIAC MONTANA MINIVAN AND BEGAN LOOKING AND SNIFFING AROUND AND UNDER IT. TO MY SHOCK AND SURPRISE THERE WAS A PUDDLE OF GAS ON THE GROUND FROM GAS LEAKING OUT OF THE FUEL TANK WHERE THE INLET CONNECTS TO THE FUEL TANK. I BEGAN TO PANIC AND CRY BECAUSE I WAS AFRAID OF ANYTHING THAT COULD IGNITE OR START A FIRE AND THE EXPOSURE TO THE FUMES THAT WOULD ENDANGER MY FAMILY. I IMMEDIATELY CALLED MY MECHANIC FOR HELP AND HE CAN OVER TO LOOK AT THE PROBLEM. HE INFORMED ME THAT THE VALVE CONNECTION BETWEEN THE INLET AND TANK WAS LEAKING. HE THEN WENT ONLINE TO CHECK ON A POSSIBLE PART FOR THE FUEL TANK AND CAME ACROSS A RECALL CHECK. WE BOTH READ THE INFORMATION AND I CALLED PONTIAC ON MONDAY SEPTEMBER 10,2012 AND EXPLAINED TO THEM MY DEEPEST CONCERN ABOUT THE LEAK FROM MY FUEL TANK. THEY CONTACTED A DEALER AND HE TALKED WITH A AREA REPRESENTATIVE, SHE SAID MY SPECIAL WARRANTY EXPIRED JULY 27, 2012 FOR 10 YEARS OR 150,000 MILES CLAIMING THEY SENT IT OUT IN JANUARY 30, 2008 IN WHICH I NEVER RECEIVED AT ALL. AT THE DEALER I GOT A ESTIMATED REPLACEMENT FUEL TANK PRICE AT $800.00 INCLUDING LABOR COST. THE AREA REPRESENTATIVE OFFERED AT FIRST $1500.00 TOWARD A NEW CAR, THEN OFFERED TO PAY HALF THE COST OF A FUEL TANK AND LABOR. I NOW NEED ADVICE TO MOVE FORWARD WITH THIS MATTER AS SOON AS POSSIBLE.
NHTSA complaint #10475155 — an unverified report by a vehicle owner.
Fort Atkinson, WI
VISIBILITY:WINDSHIELD
2002 PONTIAC MONTANA. CONSUMER STATES PROBLEM WITH VEHICLE WINDSHIELD *TGW LAST NOVEMBER, THE WINDSHIELD CRACKED DIAGONALLY TOWARD THE LEFT LOWER CORNER. UPON INSPECTION, IT WAS APPARENT THE WINDSHIELD HAD RELEASED FROM THE UPPER RIGHT CORNER. THE VEHICLE WAS INSPECTED BY A GLASS REPAIR SHOP AND THEY INFORMED THE CONSUMER THAT THE ROOF/GLASS OPENING WAS RUSTED AND HAD TO BE REPAIRED/REPLACED BEFORE THEY WOULD REPLACE THE GLASS. THE DEALER INFORMED THE CONSUMER THERE WAS A SERVICE BULLETIN SPECIFYING THAT THE ROOF WAS TO BE REPLACED TO FIX THE CONDITION.
NHTSA complaint #10462658 — an unverified report by a vehicle owner.
Fort Atkinson, WI
STRUCTURE
2002 PONTIAC MONTANA. CONSUMER STATES PROBLEM WITH VEHICLE WINDSHIELD *TGW LAST NOVEMBER, THE WINDSHIELD CRACKED DIAGONALLY TOWARD THE LEFT LOWER CORNER. UPON INSPECTION, IT WAS APPARENT THE WINDSHIELD HAD RELEASED FROM THE UPPER RIGHT CORNER. THE VEHICLE WAS INSPECTED BY A GLASS REPAIR SHOP AND THEY INFORMED THE CONSUMER THAT THE ROOF/GLASS OPENING WAS RUSTED AND HAD TO BE REPAIRED/REPLACED BEFORE THEY WOULD REPLACE THE GLASS. THE DEALER INFORMED THE CONSUMER THERE WAS A SERVICE BULLETIN SPECIFYING THAT THE ROOF WAS TO BE REPLACED TO FIX THE CONDITION.
NHTSA complaint #10462658 — an unverified report by a vehicle owner.
at 188,000 milesMinneapolis, MN
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT WHILE HAVING THE WINDSHIELD REPAIRED BY AN INDEPENDENT GLASS COMPANY, THE TECHNICIAN STATED THAT THE FRAME NEAR THE TOP OF THE WINDSHIELD WAS RUSTED. DUE TO THE RUST, THE TECHNICIAN WAS UNABLE TO PROPERLY INSTALL THE NEW WINDSHIELD BECAUSE IT WOULD INCREASE THE CHANCES OF THE WINDSHIELD SHATTERING OR SEPARATING. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 188,000.
NHTSA complaint #10447043 — an unverified report by a vehicle owner.
at 141,000 milesKalamazoo, MIFire
SEATS
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT WAS DRIVING 30 MPH WHEN SMOKE EMITTED FROM THE SEAT WARMERS IN THE FRONT PASSENGERS SEAT. THE VEHICLE WAS NOT DESTROYED. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 141,000.
NHTSA complaint #10428050 — an unverified report by a vehicle owner.
at 122,000 milesClarkston, MI
FUEL SYSTEM, GASOLINE
I OWN A 2002 PONTIAC MONTANA AND THE FUEL GAUGE IS NO LONGER WORKING PROPERLY. IT NOW GIVES ME A READING OF EITHER HAVING A FULL TANK OF GAS OR AN EMPTY TANK OF GAS. THERE WAS NO PREVIOUS WARNING TO THE FUEL GAUGE GOING BAD. THE INCORRECT FUEL READING OCCURS AT EVERY START UP, AND THE CONSEQUENCES OF HAVING AN INCORRECT GAUGE IS THE POSSIBILITY OF RUNNING OUT OF GAS. I HAVE NOT MADE A REPAIR AS OF THIS TIME. PLEASE LOOK INTO THIS ISSUE, AS MANY OTHER OWNERS ARE HAVING THIS SAME ISSUE, AND IT IS APPARENT THAT THE FUEL GAUGE IS FAULTY. FAILURE OCCURRED IN FEBRUARY, 2011.
NHTSA complaint #10398769 — an unverified report by a vehicle owner.
at 72,800 milesGurabo, PR
AIR BAGS:SIDE/WINDOW
I OWN A 2002 PONTIAC MONTANA AND THIS MORNING WHEN I STARTED THE VEHICLE THE AIRBAG IN THE FRONT PASSENGER SIDE EXPLODE. THERE IS ANY OTHER OWNER WITH THE SAME PROBLEM ON THIS 2002 MODEL.
NHTSA complaint #10386498 — an unverified report by a vehicle owner.
at 90,342 milesMandeville, LA
FUEL SYSTEM, GASOLINE
I OWN A 2002 PONTIAC MONTANA EXTENDED VERSION. I NOTICED A STRONG SMELL OF GAS COMING FROM THE REAR OF THE VEHICLE AND UPON FURTHER INVESTIGATION, I FOUND THAT THE FUEL TANK WAS WET FROM GASOLINE UNDER FUEL TANK INLET TUBE. I SEARCHED THE INTERNET FOR RECALLS AND FOUND NHTSA CAMPAIGN # 07V349000 WHICH HAD THE DESCRIPTION OF THE PROBLEM I HAD. I BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS INITIALLY TOLD THAT THE PROBLEM WAS COVERED UNDER THIS RECALL AND THE TANK WAS REMOVED AND A NEW GAS TANK WAS ORDERED. I WAS CALLED BY THE SERVICE MANAGER THE NEXT DAY AND I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THIS RECALL BECAUSE IT WAS THE EXTENDED MODEL AND I WAS TOLD THAT IT COULD BE REPAIRED FOR $1,100.00. I ASKED THE SERVICE MANAGER IF THIS WAS THE SAME PROBLEM THAT WAS COVERED UNDER THE RECALL AND HE REPLIED THAT IT APPEARED TO BE, BUT THAT THE EXTENDED LENGTH MONTANA WAS NOT COVERED UNDER THE RECALL. I HAD THE DEALERSHIP INSTALL THE OLD TANK AND CALLED THE MANUFACTURER AND RECEIVED THE SAME ANSWER.
NHTSA complaint #10380018 — an unverified report by a vehicle owner.
at 90,342 milesMandeville, LA
FUEL SYSTEM, GASOLINE:STORAGE
I OWN A 2002 PONTIAC MONTANA EXTENDED VERSION. I NOTICED A STRONG SMELL OF GAS COMING FROM THE REAR OF THE VEHICLE AND UPON FURTHER INVESTIGATION, I FOUND THAT THE FUEL TANK WAS WET FROM GASOLINE UNDER FUEL TANK INLET TUBE. I SEARCHED THE INTERNET FOR RECALLS AND FOUND NHTSA CAMPAIGN # 07V349000 WHICH HAD THE DESCRIPTION OF THE PROBLEM I HAD. I BROUGHT THE VEHICLE TO THE DEALERSHIP AND WAS INITIALLY TOLD THAT THE PROBLEM WAS COVERED UNDER THIS RECALL AND THE TANK WAS REMOVED AND A NEW GAS TANK WAS ORDERED. I WAS CALLED BY THE SERVICE MANAGER THE NEXT DAY AND I WAS TOLD THAT MY VEHICLE WAS NOT COVERED UNDER THIS RECALL BECAUSE IT WAS THE EXTENDED MODEL AND I WAS TOLD THAT IT COULD BE REPAIRED FOR $1,100.00. I ASKED THE SERVICE MANAGER IF THIS WAS THE SAME PROBLEM THAT WAS COVERED UNDER THE RECALL AND HE REPLIED THAT IT APPEARED TO BE, BUT THAT THE EXTENDED LENGTH MONTANA WAS NOT COVERED UNDER THE RECALL. I HAD THE DEALERSHIP INSTALL THE OLD TANK AND CALLED THE MANUFACTURER AND RECEIVED THE SAME ANSWER.
NHTSA complaint #10380018 — an unverified report by a vehicle owner.
at 95,000 milesPhiladelphia, PA
FUEL SYSTEM, GASOLINE
TL*THE CONTACT OWNS A 2002 PONTIAC MONTANA. WHILE REFUELING THE VEHICLE, THE CONTACT NOTICED GASOLINE OVERFLOWING FROM THE FUEL TANK. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 07E021000 (FUEL SYSTEM, OTHER: STORAGE: TANK ASSEMBLY: PRESSURE RELIEF DEVICES). THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 95,000.
NHTSA complaint #10368208 — an unverified report by a vehicle owner.
at 120,000 milesWest Saint Paul, MN
POWER TRAIN:DRIVELINE
FRONT RIGHT WHEEL BEARING HAS BEEN REPLACED 3 TIMES IN 20 MONTHS, AND CONSTANT ABS SENSOR PROBLEMS WITH THE SAME. ALSO BRAKES KEEP WEARING QUICKLY UNDER NORMAL DRIVING CONDITIONS.
NHTSA complaint #10353219 — an unverified report by a vehicle owner.
at 120,000 milesWest Saint Paul, MN
SERVICE BRAKES, HYDRAULIC
FRONT RIGHT WHEEL BEARING HAS BEEN REPLACED 3 TIMES IN 20 MONTHS, AND CONSTANT ABS SENSOR PROBLEMS WITH THE SAME. ALSO BRAKES KEEP WEARING QUICKLY UNDER NORMAL DRIVING CONDITIONS.
NHTSA complaint #10353219 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. THE CONTACT STATED THAT SPORADICALLY, THE VEHICLE WOULD NOT START AND WOULD NOT TURN OVER. THE BATTERY WAS REPLACED BY AN INDEPENDENT MECHANIC BUT TO NO AVAIL. THE CONTACT WOULD ALLOW THE VEHICLE TO SIT FOR TEN MINUTES AFTER ATTEMPTING TO START THE VEHICLE. THE RADIO, AIR CONDITIONER AND POWER WINDOWS WOULD OPERATE BUT THE VEHICLE STILL WOULD NOT START. THE DEALER ADVISED THAT THE FAILURE WAS DUE TO THE ANTI-THEFT PASS LOCK SWITCH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 195,000 AND THE CURRENT MILEAGE WAS 202,000.
NHTSA complaint #10347829 — an unverified report by a vehicle owner.
at 91,000 milesShippenville, PA
STEERING
TL* THE CONTACT OWNS A 2002 PONTIAC MONTANA. WHILE DRIVING AT SPEEDS OF 40 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE FAILURE MADE IT ALMOST IMPOSSIBLE FOR THE DRIVER TO MAINTAIN CONTROL IN STEERING THE VEHICLE. THE VEHICLE HAD NOT BEEN DIAGNOSED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 91,000.
NHTSA complaint #10318080 — an unverified report by a vehicle owner.