FaultScore

FaultScore report

2004 Pontiac Montana problems

Owners have filed 46 complaints about the 2004 Pontiac Montana with NHTSA between 2004 and 2018. The largest single group is the fuel & propulsion. Across this model's run it ranks 6 of 10 worst.

C

FaultScore 52/100

Higher is worse. Measured against the other years of the Pontiac Montana.

How this is worked out

The numbers

46

Complaints

11

Crashes reported

1

Fires reported

10

Injuries reported

3 complaints report a death.

44,518 mi

Median mileage at failure

Half of reported failures happened before this

42%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 16 vs 50 Severity 100 vs 50 Early failure 72 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 16
Against the median year of the Pontiac Montana. 50 means typical for this model; 100 means roughly double.
Severity — 100
54.3% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 72
42% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Pontiac Montana

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Pontiac Montana

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 6 13.0%

1 crashes, 0 fires · median 105,000 mi

Doors, Latches & Locks 5 10.9%

1 crashes, 0 fires · median 25,110 mi

Electrical System 5 10.9%

1 crashes, 0 fires · median 100,000 mi

Airbags 4 8.7%

4 crashes, 0 fires · median 44,518 mi

Engine & Cooling 4 8.7%

Median failure at 8,400 miles

Body & Structure 3 6.5%

Median failure at 20,000 miles

Equipment & Accessories 2 4.3%

2 crashes, 0 fires · median 50,250 mi

Windows, Mirrors & Wipers 2 4.3%

Median failure at 120,000 miles

Lights 2 4.3%

Median failure at 17,000 miles

Acceleration & Cruise Control 2 4.3%

1 crashes, 0 fires · median 28,750 mi

Suspension 2 4.3%

Median failure at 6,742 miles

Transmission & Drivetrain 2 4.3%

Median failure at 85,000 miles

Other & Unspecified 1 2.2%
Child Seats 1 2.2%

Median failure at 12,000 miles

Driver Assist & Collision Avoidance 1 2.2%

1 crashes, 0 fires · median 8,000 mi

Seats 1 2.2%

0 crashes, 1 fires · median 22,295 mi

Seat Belts 1 2.2%

Median failure at 33,000 miles

Brakes 1 2.2%

Median failure at 58,000 miles

Steering 1 2.2%

Median failure at 120,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 2 5.3%
1,000 – 9,999 miles 8 21.1%
10,000 – 24,999 miles 5 13.2%
25,000 – 49,999 miles 7 18.4%
50,000 – 74,999 miles 4 10.5%
100,000 – 149,999 miles 9 23.7%
150,000+ miles 3 7.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Feb 2004 peak 3 Apr 2018

NHTSA investigations into the 2004 Pontiac Montana

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE04064 Opened 17 Sep 2004 Closed 22 Dec 2004 STRUCTURE:BODY:DOOR

POWER-SLIDING DOOR

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE W...

Recalls on the 2004 Pontiac Montana

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

09E005000

STEERING

DORMAN IS RECALLING 979 STEERING KNUCKLES, DORMAN P/NOS. 697-902 AND 697-903, SOLD UNDER DORMAN'S "OE SOLUTIONS<SUP>TM</SUP>" BRAND NAME, AND NAPA P/NOS. 7-8502 AND 7-8503 WHICH WERE SOLD FOR REPLACEMENT USE ON THE VARIOUS VEHICLES LISTED ABOVE. A POTENTIAL MATERIAL OR DESIGN DEFECT COULD RESULT IN THE STEERING KNUCKLE BREAKING IN THE HUB AREA.

Risk: A BROKEN STEERING KNUCKLE COULD RESULT IN LOSS OF STEERING CONTROL AND A POSSIBLE CRASH WITHOUT WARNING.

07V349000

FUEL SYSTEM, GASOLINE:STORAGE

ON CERTAIN VEHICLES, VARIATIONS IN THE MANUFACTURING PROCESS OR EXPOSURE TO HIGH AMBIENT TEMPERATURES MAY LEAD TO FRACTURE OF THE FUEL TANK INLET CHECK VALVE (ICV).

Risk: A FRACTURE MAY ALLOW FUEL VAPORS TO PASS THROUGH AND ALLOW DROPLETS OF FUEL TO ACCUMULATE ON THE SIDE OF THE FUEL TANK. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

07E021000

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES

CERTAIN DELPHI FUEL PRESSURE REGULATORS, P/NOS. FP10020-11B1, FP10026-11B1, AND FP10027-11B1, SOLD AFTER JANUARY 9, 2007, AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES LISTED ABOVE. THE UNIVERSAL PRESSURE REGULATORS (UPR) WERE PRODUCED WITHOUT AN O'RING AND RETAINER.

Risk: FUEL MAY LEAK, POSSIBLY RESULTING IN A FIRE.

04V597000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

ON CERTAIN MINIVANS EQUIPPED WITH SECOND-ROW BUCKET SEATS OR CAPTAIN'S CHAIRS AND A POWER SLIDING DOOR ON THE PASSENGER SIDE OF THE VEHICLE, A PASSENGER USING THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR COULD BE INJURED.

Risk: IF A PASSENGER USES THE INTERIOR HANDLE TO OPEN THE POWER SLIDING DOOR AND HOLDS ONTO THE HANDLE WHILE IT IS BEING OPENED BY THE MOTOR, THE PASSENGER'S ARM MAY BE PUSHED INTO THE SEAT BACK OR ARMREST AND A WRIST OR LOWER ARM INJURY MAY RESULT.

04V177000

EQUIPMENT:OTHER:LABELS

CERTAIN MINIVANS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 213, "CHILD RESTRAINT SYSTEMS." THESE VEHICLES DO NOT HAVE TEXT AND FORMATTING ON THE WARNING LABEL ATTACHED TO THE AVAILABLE SECOND-ROW INTEGRAL CHILD RESTRAINT AS SPECIFIED BY AMENDMENTS TO THE STANDARD.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2006199 49,116 units in Canada

Suspension

On certain Aztek (AWD), Montana (AWD), Relay (AWD), RendezVous (AWD), RendezVous (FWD), Silhouette (AWD), Terraza (AWD), Terraza (FWD), Uplander (AWD) and Venture (AWD) vehicles equipped with independent rear suspension, when operated in extreme cold temperature and on rough roads, water and salt can intrude past the ball joint seal. The combination of theses conditions may then lead to premature wear of the ball joint. If the ball joint wear progresses to the point of separation from the lower control arm, a loss of vehicle control may occur. Correction: Dealers will replace both ball joints with new ball joints which have a revised boot and ball stud to improve the seal to the ball stud shaft.

Recall 2004446 105,755 units in Canada

Other

On certain vehicles equipped with second-row bucket seats or captain's chairs and power sliding door on the passenger side, if a passenger uses the interior handle to open the power sliding door and holds onto the handle while it is being opened by the motor, the passenger's arm may be pushed into the seat back or armrest and a wrist or lower arm injury may result. Correction: Dealers will replace the original interior power sliding door handle. The original handles are offset from the door panel and a passenger can wrap his or her fingers around them. The replacement door handles are essentially flush with the door trim, preventing a passenger from gripping them in the same fashion.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 100,000 miles Boiling Springs, SC Crash 1 injured 2 killed

ELECTRICAL SYSTEM

HIS NAME AS WELL.

NHTSA complaint #10489587 — an unverified report by a vehicle owner.

at 100,000 miles Boiling Springs, SC Crash 1 injured 2 killed

EQUIPMENT ADAPTIVE/MOBILITY

HIS NAME AS WELL.

NHTSA complaint #10489587 — an unverified report by a vehicle owner.

at 100,000 miles Boiling Springs, SC Crash 1 injured 2 killed

FUEL/PROPULSION SYSTEM

HIS NAME AS WELL.

NHTSA complaint #10489587 — an unverified report by a vehicle owner.

at 38,500 miles Princeton, MN 1 injured

STRUCTURE:BODY:DOOR

DT*: THE CONTACT STATED WHILE ATTEMPTING TO CLOSE THE REAR DOOR, THE BRACKET HOLDING THE PULL STRAP FRACTURED CAUSING THE CONTACT TO CUT A FINGER. THE DEALER WAS NOT CONTACTED. UPDATED 1/19/2007 -

NHTSA complaint #10175287 — an unverified report by a vehicle owner.

at 44,518 miles Ocala, FL Crash 1 injured

AIR BAGS:FRONTAL

2004 MONTANA AIR BAGS FAILED TO DEPLOY. *TS THE VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. THE CONSUMER SUSTAINED CHEST, LEG, AND CHEST INJURIES.

NHTSA complaint #10174299 — an unverified report by a vehicle owner.

at 44,518 miles Ocala, FL Crash 1 injured

AIR BAGS:FRONTAL

I WAS STOPPED AT A STOP SIGN AND A TRUCK CAME FLYING AROUND THE CORNER AND HIT ME HEAD ON . MY AIR BAGS FAILED TO OPEN AND THE VAN WAS DEMOLISHED.

NHTSA complaint #10171681 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 35 miles Columbus, IN

ENGINE

INTAKE GASKET GOES BAD. WHILE DRIVING WITH NO WARNING

NHTSA complaint #11088328 — an unverified report by a vehicle owner.

Melvindale, MI

FUEL/PROPULSION SYSTEM

PUTTING GAS IN TANK AND IT JUST STARTED POURING OUT FROM UNDER THE VAN. THIS HAPPEN AT A GAS STATION AND I WORRIED ABOUT AN EXPLOSION.

NHTSA complaint #10937735 — an unverified report by a vehicle owner.

at 151,613 miles St.louis, MO

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2004 PONTIAC MONTANA. WHILE DRIVING APPROXIMATELY 25 MPH, A NOISE EMERGED FROM UNDER THE VEHICLE AND A STRONG ODOR OF FUEL WAS PRESENT. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. WHENEVER THE VEHICLE WAS STARTED, THE STRONG ODOR WAS PREVALENT AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 151,613. UPDATED 09/27/16*LJ

NHTSA complaint #10887567 — an unverified report by a vehicle owner.

Payson, AZ

ENGINE AND ENGINE COOLING

I HAVE REPLACED THE HEAD GASKET ON MY 2004 PONTIAC MONTANA EVERY YEAR AT THE SAME TIME THIS IS THE 3RD TIME I WILL HAVE TO HAVE THE GASKET REPLACED I DO BELIEVE THIS IS A RECALL ISSUE THAT SHOULD BE CORRECTED BY THE MANUFACTURER SINCE I HAVE REPLACED IT 2 TIMES PRIOR TO THIS.

NHTSA complaint #10668148 — an unverified report by a vehicle owner.

at 120,000 miles Savanna, IL

POWER TRAIN

DELAY WITH WINDSHIELD WIPERS, TAKE TOO LONG TO POP UP AND THAN WIPE, DESIGN SHOULD HAVE NEVER BEEN ALLOWED, THE COUPLE OF SECONDS IT TAKES FOR THE WIPERS TO MOVE FROM OFF POSITION TO WHEN YOU TURN THEM ON IS LONG ENOUGH TO CAUSE AN ACCIDENT ON A DAY AFTER IT RAINS WHERE YOU ARE PASSED BY A VEHICLE DRIVING THROUGH A PUDDLE, CANNOT SEE, AND COULD POSSIBLY INJURE SOMEBODY. CONSTANTLY LOSING POWER STEERING FLUID. TRANSMISSION WAS REPLACED ONCE DUE TO SLIPPAGE GOT IT BACK AND STARTED TO DO SO AGAIN THE FIRST 200 MILES.

NHTSA complaint #10587356 — an unverified report by a vehicle owner.

at 120,000 miles Savanna, IL

STEERING

DELAY WITH WINDSHIELD WIPERS, TAKE TOO LONG TO POP UP AND THAN WIPE, DESIGN SHOULD HAVE NEVER BEEN ALLOWED, THE COUPLE OF SECONDS IT TAKES FOR THE WIPERS TO MOVE FROM OFF POSITION TO WHEN YOU TURN THEM ON IS LONG ENOUGH TO CAUSE AN ACCIDENT ON A DAY AFTER IT RAINS WHERE YOU ARE PASSED BY A VEHICLE DRIVING THROUGH A PUDDLE, CANNOT SEE, AND COULD POSSIBLY INJURE SOMEBODY. CONSTANTLY LOSING POWER STEERING FLUID. TRANSMISSION WAS REPLACED ONCE DUE TO SLIPPAGE GOT IT BACK AND STARTED TO DO SO AGAIN THE FIRST 200 MILES.

NHTSA complaint #10587356 — an unverified report by a vehicle owner.

at 120,000 miles Savanna, IL

VISIBILITY/WIPER

DELAY WITH WINDSHIELD WIPERS, TAKE TOO LONG TO POP UP AND THAN WIPE, DESIGN SHOULD HAVE NEVER BEEN ALLOWED, THE COUPLE OF SECONDS IT TAKES FOR THE WIPERS TO MOVE FROM OFF POSITION TO WHEN YOU TURN THEM ON IS LONG ENOUGH TO CAUSE AN ACCIDENT ON A DAY AFTER IT RAINS WHERE YOU ARE PASSED BY A VEHICLE DRIVING THROUGH A PUDDLE, CANNOT SEE, AND COULD POSSIBLY INJURE SOMEBODY. CONSTANTLY LOSING POWER STEERING FLUID. TRANSMISSION WAS REPLACED ONCE DUE TO SLIPPAGE GOT IT BACK AND STARTED TO DO SO AGAIN THE FIRST 200 MILES.

NHTSA complaint #10587356 — an unverified report by a vehicle owner.

at 100,000 miles Boiling Springs, SC Crash 1 injured 2 killed

ELECTRICAL SYSTEM

HIS NAME AS WELL.

NHTSA complaint #10489587 — an unverified report by a vehicle owner.

at 100,000 miles Boiling Springs, SC Crash 1 injured 2 killed

EQUIPMENT ADAPTIVE/MOBILITY

HIS NAME AS WELL.

NHTSA complaint #10489587 — an unverified report by a vehicle owner.

at 100,000 miles Boiling Springs, SC Crash 1 injured 2 killed

FUEL/PROPULSION SYSTEM

HIS NAME AS WELL.

NHTSA complaint #10489587 — an unverified report by a vehicle owner.

at 105,000 miles Mesa, AZ

FUEL SYSTEM, GASOLINE:STORAGE

TL* THE CONTACT OWNS A 2004 PONTIAC MONTANA. WHILE PARKED, THE CONTACT NOTICED A STRONG FUEL ODOR AND DISCOVERED FUEL LEAKING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE:STORAGE) THAT COULD HAVE BEEN RELATED TO THE FAILURE. THE CONTACT STATED THE RECALL INDICATED ALL VEHICLES REGISTERED IN ARIZONA WERE INCLUDED IN THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. UPDATE 10/10/12

NHTSA complaint #10477055 — an unverified report by a vehicle owner.

at 112,000 miles Indianapolis, IN

ELECTRICAL SYSTEM

REPEATED DRIVING WITHIN 1/4 MILE OF THE INDIANAPOLIS REGIONAL AIR TRAFFIC CONTROL RADAR ANTENNA CAUSES SOME OF THE INSTRUMENT PANEL FAILURE INDICATORS TO TURN ON FOR SEVERAL SECONDS. THE "BATTERY" AND "AIRBAG" INDICATORS TURN ON AND CLICKING NOISE IS HEARD FROM THE INSTRUMENT PANEL. THE LAMP INDICATIONS ARE ABOUT THE SAME AS WHEN THE ENGINE IS FIRST STARTED. MY CONCERN IS THAT THIS MAY BE DOING DAMAGE TO THE COMPUTER WHICH COULD RESULT IN A FUTURE FAILURE.

NHTSA complaint #10429240 — an unverified report by a vehicle owner.

at 112,000 miles Indianapolis, IN

ENGINE AND ENGINE COOLING

REPEATED DRIVING WITHIN 1/4 MILE OF THE INDIANAPOLIS REGIONAL AIR TRAFFIC CONTROL RADAR ANTENNA CAUSES SOME OF THE INSTRUMENT PANEL FAILURE INDICATORS TO TURN ON FOR SEVERAL SECONDS. THE "BATTERY" AND "AIRBAG" INDICATORS TURN ON AND CLICKING NOISE IS HEARD FROM THE INSTRUMENT PANEL. THE LAMP INDICATIONS ARE ABOUT THE SAME AS WHEN THE ENGINE IS FIRST STARTED. MY CONCERN IS THAT THIS MAY BE DOING DAMAGE TO THE COMPUTER WHICH COULD RESULT IN A FUTURE FAILURE.

NHTSA complaint #10429240 — an unverified report by a vehicle owner.

at 150,000 miles Niagara Falls, NY

ELECTRICAL SYSTEM

THE SPEEDOMETER, FUEL GAUGE, AND TEMPERATURE GAUGE ALL BECAME ERRATIC. AFTER A LITTLE RESEARCH I FOUND THAT THE PROBLEM IS THE DEFECTIVE STEPPER MOTORS THAT RUN THE GAUGES. YOU CAN REPLACE THEM FOR $30.00 ALL YOU NEED IS A SOLDERING IRON AND ABOUT A HALF HOUR AND YOU WILL HAVE A WORKING DASH. HERE IS A LITTLE INFO ON THE STEPPER MOTORS. HTTP://WWW.GM-TRUCKS.COM/FORUMS/INDEX.PHP?SHOWTOPIC=95547 UPDATED INSTRUMENT CLUSTER STEPPER MOTOR PART # IS X25 168 YOU CAN BUY THEM ON EBAY FOR 6 BUCKS A PIECE.

NHTSA complaint #10375320 — an unverified report by a vehicle owner.

at 278,000 miles Holland, MI

FUEL SYSTEM, GASOLINE

TL*THE CONTACT OWNS A 2004 PONTIAC MONTANA. THE CONTACT STATED THAT WHEN ADDING GASOLINE TO THE FUEL TANK HE NOTICED THAT THERE WAS A LEAK UNDERNEATH THE VEHICLE. THERE WERE NO WARNING SIGNS PRIOR TO THE FAILURE OTHER THAN THE ODOR OF FUEL WHEN THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE ENTIRE FUEL TANK DUE TO THE NECK OF THE TANK BEING FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 278,000. THE VIN WAS UNAVAILABLE. UPDTATED 2/17/11 *CN UPDATED 02/23/11

NHTSA complaint #10374762 — an unverified report by a vehicle owner.

at 8,485 miles Oakland, CA

STRUCTURE:FRAME AND MEMBERS

I PURCHASED A USES 2004 PONTIAC MONTANA ON 1/23/05 AND ON 9/21/05 AS I WAS DRIVING ON A CITY DOWNHILL STREET THE REAR AXEL BECAME DISLODGED FROM THE CAR. PIECES FELL OFF THE CAR AND JUST MISSED ONCOMING TRAFFIC. LUCKILY I WAS ONLY TRAVELING ABOUT 25 MI. PER HR. THE ROAD WAS CLEAR AND DRY. THE CAR STOPPED IMMEDIATELY. IT WAS DETERMINED THAT THE TIE ROD HOLDING THE REAR AXEL LOOKED RUSTED AND IT CRACKED. THE ROD HOLDING THE REAR AXEL IS VERY THIN METAL AND HAS DESIGNED HOLES IN IT. JUST DOESN'T LOOK LIKE WHAT SHOULD BE HOLDING A WHOLE REAR AXEL. THE ENTIRE REAR END OF THE CAR WAS REPLACED AND I HAVE BEEN DRIVING IT. I DON'T FEEL SAFE IN THE CAR. LUCKILY I DON'T LIVE WHERE SALTED ROADS ARE NECESSARY. THE NEWSPAPER ARTICLE RE: 1998-2003 FORD WINDSTAR REAR AXEL CORROSION ALERTED ME TO A CORROSION PROBLEM MAYBE WHAT HAPPENED TO ME. I DID SEND AN EMAIL TO THE NTSB AT THE TIME OF THE ACCIDENT BUT WAS NEVER CONTACTED.

NHTSA complaint #10373131 — an unverified report by a vehicle owner.

at 8,485 miles Oakland, CA

SUSPENSION:REAR

I PURCHASED A USES 2004 PONTIAC MONTANA ON 1/23/05 AND ON 9/21/05 AS I WAS DRIVING ON A CITY DOWNHILL STREET THE REAR AXEL BECAME DISLODGED FROM THE CAR. PIECES FELL OFF THE CAR AND JUST MISSED ONCOMING TRAFFIC. LUCKILY I WAS ONLY TRAVELING ABOUT 25 MI. PER HR. THE ROAD WAS CLEAR AND DRY. THE CAR STOPPED IMMEDIATELY. IT WAS DETERMINED THAT THE TIE ROD HOLDING THE REAR AXEL LOOKED RUSTED AND IT CRACKED. THE ROD HOLDING THE REAR AXEL IS VERY THIN METAL AND HAS DESIGNED HOLES IN IT. JUST DOESN'T LOOK LIKE WHAT SHOULD BE HOLDING A WHOLE REAR AXEL. THE ENTIRE REAR END OF THE CAR WAS REPLACED AND I HAVE BEEN DRIVING IT. I DON'T FEEL SAFE IN THE CAR. LUCKILY I DON'T LIVE WHERE SALTED ROADS ARE NECESSARY. THE NEWSPAPER ARTICLE RE: 1998-2003 FORD WINDSTAR REAR AXEL CORROSION ALERTED ME TO A CORROSION PROBLEM MAYBE WHAT HAPPENED TO ME. I DID SEND AN EMAIL TO THE NTSB AT THE TIME OF THE ACCIDENT BUT WAS NEVER CONTACTED.

NHTSA complaint #10373131 — an unverified report by a vehicle owner.

at 50,000 miles Kokomo, IN

POWER TRAIN:AUTOMATIC TRANSMISSION

THIS IS IN REGARDS TO A 2004 PONTIAC MONTANA VAN. ONCE IN A WHILE, THE VEHICLE CAN BE SHIFTED OUT OF PARK WITHOUT HAVING YOUR FOOT ON THE BRAKE, EITHER WITH ENGINE OFF OR RUNNING. EVENTS LEADING UP TO THE FAILURE ARE NORMAL. SITUATION 1: GET IN THE VAN, PUT KEY IN IGNITION, TURN KEY TO RUN POSITION (NOT START POSITION). DO NOT PUT FOOT ON THE BRAKE PEDAL. ENGINE IS NOT RUNNING. TRY TO PUT THE VAN IN GEAR (FROM PARK TO REVERSE - R). SOMETIMES, IT IS POSSIBLE TO PUT THE VAN INTO ANY GEAR EVEN THOUGH THE BRAKE PEDAL IS NOT DEPRESSED. SITUATION 2: SAME AS ABOVE EXCEPT THAT ENGINE IS STARTED NORMALLY USING THE IGNITION KEY. ONCE THE VAN IS RUNNING, TRY TO PUT THE VAN IN GEAR WITHOUT PRESSING ON THE BRAKE PEDAL. SOMETIMES, THE VAN WILL GO INTO GEAR EVEN THOUGH THE ENGINE IS RUNNING AND THE BRAKE IS NOT APPLIED. THIS SEEMS TO BE A RANDOMLY OCCURRING PROBLEM. I CANNOT FIND A PATTERN OF WHEN THIS HAPPENS VERSUS WHEN IT OPERATES PROPERLY (THAT IS, WILL NOT SHIFT INTO GEAR WITHOUT THE BRAKE APPLIED). I HAVE BEEN TESTING THIS BECAUSE I HAVE 2 SMALL CHILDREN AND DON'T WANT THEM TO BE ABLE TO PUT THE VAN IN GEAR. I HAVE BEEN TRYING TO PREVENT AN ACCIDENT BY NEVER LEAVING THE KEYS WHERE THE KIDS COULD GET TO THEM AND ALSO APPLYING THE PARKING BRAKE SO THAT THE VAN WON'T MOVE IN CASE THE KIDS EVER DID TRY TO "DRIVE" THE VAN.

NHTSA complaint #10348141 — an unverified report by a vehicle owner.

at 49,000 miles Kokomo, IN

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

THIS IS A 2004 PONTIAC MONTANA VAN WITH ABOUT 50,000 MILES ON IT. NO SAFETY RELATED ISSUES WITH THE VAN UNTIL NOVEMBER 2009. AT THAT POINT, VAN WAS DRIVEN ON AN EXTENDED TRIP OF ABOUT 200 MILES. DURING THE DRIVE, THE SPEEDOMETER, FUEL GAUGE, AND TEMPERATURE GAUGE ALL BECAME ERRATIC. THE FIRST SYMPTOM NOTICED WAS THAT THE SPEEDOMETER WAS SLOWLY INCREASING, EVEN THOUGH THE CRUISE CONTROL WAS SET AND THE VAN WAS NOT ACTUALLY SPEEDING UP. EACH TIME THE CRUISE WAS DISENGAGED TO SLOW DOWN, THE SPEEDOMETER READING WOULD NOT DECREASE. INSTEAD, IT WOULD REMAIN AT THE HIGHER SPEED. THEN, WHEN SPEEDING UP AND REENGAGING THE CRUISE CONTROL, THE SPEEDOMETER WOULD INCREASE. EVENTUALLY BY THE END OF THE TRIP, THE SPEEDOMETER WAS OFF THE SCALE. EVEN WHEN COMING TO A COMPLETE STOP, THE SPEEDOMETER REMAINED AT ITS MAXIMUM POSITION. (THE OTHER GAUGES BEHAVED SIMILARLY, INCREASING TO MAXIMUM VALUES WHILE DRIVING.) WHEN THIS PROBLEM OCCURS, IT IS NEARLY IMPOSSIBLE TO DETERMINE THE REAL SPEED OF THE VEHICLE. WE ARE CONCERNED THAT WE COULD DRIVE AT UNSAFE SPEEDS AND/OR RECEIVE SPEEDING TICKETS BECAUSE THE SPEEDOMETER IS MALFUNCTIONING. WE HAVE DISCOVERED THAT CYCLING THE IGNITION SWITCH MANY TIMES WILL EVENTUALLY RESET THE GAUGES. HOWEVER, ON LONGER DRIVES, THE PROBLEM RECURS QUITE CONSISTENTLY. THE DEALER AND GM REPRESENTATIVES HAVE CONFIRMED THE PROBLEM AND THEY WANT APPROXIMATELY $400 TO REPLACE THE INSTRUMENT CLUSTER. I HAVE RESEARCHED THIS ISSUE AND FOUND THAT THERE WAS A CLASS ACTION LAWSUIT FOR OTHER GM MAKES AND MODELS FOR THIS EXACT SAME PROBLEM, AND GM AGREED TO REPLACE THOSE INSTRUMENT CLUSTER AT NO COST TO THE CUSTOMER. HOWEVER, THE PONTIAC MONTANA WAS NOT INCLUDED IN THIS RECALL.

NHTSA complaint #10344856 — an unverified report by a vehicle owner.

at 56,000 miles Lafayette, IN

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2004 PONTIAC MONTANA. THE CONTACT STATED THAT ON APRIL 6, 2010, WHILE SHE WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY ACCELERATED TO ABOUT 70 MPH. THE SERVICE ENGINE LIGHT WAS ALSO ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL WHICH STOPPED THE ACCELERATION. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO INSPECTED THE VEHICLE. THE DEALER THEN CONTACTED THE CORPORATE OFFICE AND REQUESTED THAT AN INSPECTOR DIAGNOSE THE FAILURE. THE VEHICLE WAS AWAITING INSPECTION AT THE DEALER WHEN THE COMPLAINT WAS FILED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 56,000.

NHTSA complaint #10324495 — an unverified report by a vehicle owner.

at 73,000 miles Mcdonough, GA

FUEL SYSTEM, GASOLINE

2004 PONTIAC MONTANA-- SERVICE ENGINE LIGHT CONTINUED TO COME ON. SMELLED GAS IN OUR GARAGE DAILY. WERE TOLD BY MECHANIC THAT FUEL NECK HAD A FRACTURE AND THAT WAS CAUSING FUEL LEAK. RESEARCHED NHTSA SITE AND FOUND THAT MY VEHICLE HAD BEEN RECALLED. THE DEALER SAID OUR PARTICULAR VIN NUMBER WAS NOT COVERED AND THAT THE ONES NOT COVERED WERE UNDER WARRANTY WITH REGULAR WHEELBASE BUT OUR VEHICLE IS AN EXTENDED WHEELBASE. WE ARE IN PROCESS OF REPAIRING BUT IF THIS IS A PROBLEM WITH THE YEAR, MAKE AND MODEL OF OUR MINIVAN THEN WHY AREN'T ALL OF THEM INCLUDED IN THE RECALL.

NHTSA complaint #10295081 — an unverified report by a vehicle owner.

Chesapeake, VA

EXTERIOR LIGHTING:TURN SIGNAL

REAR TURN SIGNALS WORK INTERMITTENTLY. THERE IS NO DISCERNABLE TREND OR EVENT WHICH CAUSES THEM TO FAIL. BULBS ARE COMPLETELY INTACT.

NHTSA complaint #10213558 — an unverified report by a vehicle owner.

at 42,221 miles Dimondale, MI

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

I HAVE A 2004 PONTIAC MONTANA VAN WITH A PASSENGER SIDE POWER SLIDING DOOR. MY GRANDSON PUSHED THE POWER BUTTON WHILE I WAS IN THE DOORWAY AND THE DOOR SQUASHED ME PRETTY HARD, NO BRUISES OR INJURIES THOUGH. IT CONCERNED ME BECAUSE I HAVE YOUNG GRANDCHILDREN. I PLAYED WITH THE DOOR TO SEE HOW MUCH FORCE IT TAKES TO STOP IT WITH MY HAND. I HAD TO PUSH HARD AND IT PUSHED ME BACKWARDS A WAYS BEFORE I COULD STOP IT. I TOOK IT TO THE DEALER AND THEY REPROGRAMMED THE DOOR, WHICH DID NOTHING TO FIX THE PROBLEM. THE NEXT DAY AFTER READING THE MANUAL THAT SAID IT TAKES MORE FORCE TO STOP IT THE MORE CLOSED THE DOOR IS, I PLAYED WITH IT SOME MORE BUT THIS TIME I COULDN'T REVERSE THE DOOR AT ALL WITH MY HAND PUSHING AGAINST IT WITH ALL MY WEIGHT, STARTING WHEN THE DOOR WAS FULLY OPEN. I THEN STUCK A PENCIL IN THE OPENING, WHICH THE DAY BEFORE WAS ABLE TO REVERSE THE DOOR THOUGH IT DID PUT A GOOD DENT IN THE WOOD. THIS TIME IT SNAPPED THE PENCIL IN TWO AND HALF WAS COMPLETELY SHUT INTO THE DOOR. I SHUDDER TO THINK WHAT THIS WOULD DO TO MY LITTLE 18 MONTH OLD GRANDDAUGHTHER'S FINGERS. THE SERVICE CENTER WAS VERY NICE BUT THEIR HANDS ARE TIED BECAUSE SUPPOSEDLY, THIS IS HOW THIS DOOR WORKS. THE SERVICE CENTER TRIED OTHER DOORS OF THE SAME MODEL AS MINE AND THEY ALL WORKED LIKE MINE. I EXPERIMENTED WITH A FRIEND'S HONDA ODYSSEY POWER DOOR AND IT STOPPED MUCH EASIER. THIS IS NOT SAFE! I DISABLED THE DOOR WITH THE OVERHEAD BUTTON FOR THE SAKE OF MY GRANDCHILDREN SO BASICALLY I PAID FOR A FEATURE THAT I DON'T DARE USE.

NHTSA complaint #10190826 — an unverified report by a vehicle owner.

at 33,000 miles ELK Groove, CA

SEAT BELTS:FRONT:WEBBING

TL*- THE CONTACT OWNS A 2004 PONTIAC MONTANA, AND STATED THAT THE SEAT BELTS FRAYED WHERE THE BUCKLES WERE. CONTACT STATED THAT IT LOOKED LIKE SOMEONE HAS TRIED TO CUT THE SEAT BELTS. THE CONTACT COULD PROVIDE PICTURES IF NEEDED. THE FAILURE MILEAGE WAS 33000 AND THE CURRENT MILEAGE WAS 51000.

NHTSA complaint #10184975 — an unverified report by a vehicle owner.

at 58,000 miles Oxford, MI

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

THE ANTILOCK BRAKES KEEP GOING OUT. THE DEALERSHIP SAID THAT THIS A DESIGN FLAW AND THAT IF YOU DRIVE IN THE SNOW THE SNOW CAN GET INTO THE ABS WHEEL SENSOR AND DISABLE THE ABS AND ALL WHEEL DRIVE. THE DEALER TOLD ME THERE IS NO FIX FOR THIS AND IS A COMMON PROBLEM WITH THIS VEHICLE.

NHTSA complaint #10182748 — an unverified report by a vehicle owner.