Owners have filed 340 complaints
about the 2003 Pontiac Vibe with NHTSA between 2002 and 2024.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 2 of 8 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 64
Against the median year of the Pontiac Vibe. 50 means typical for this
model; 100 means roughly double.
Severity — 100
20% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 49
29% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Glass, Side/Rear
3731.1%
Power Window Devices AND Controls
2420.2%
Manual Transmission
1815.1%
Clutch Assembly
1411.8%
Instrument Cluster/Panel
75.9%
Automatic Transmission
75.9%
Body
65.0%
Headlights
65.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
156.8%
1,000 – 9,999 miles
156.8%
10,000 – 24,999 miles
146.3%
25,000 – 49,999 miles
4319.5%
50,000 – 74,999 miles
4419.9%
75,000 – 99,999 miles
3114.0%
100,000 – 149,999 miles
4219.0%
150,000+ miles
177.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2002peak 14Jan 2024
NHTSA investigations into the 2003 Pontiac Vibe
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
EA15001Opened 24 Feb 2015Still openAIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
PE14016Opened 11 Jun 2014Closed 2 Mar 2015AIR BAGS:FRONTAL
Air Bag Inflator Rupture
The Office of Defects Investigation (ODI) opened PE14-016 in June 2014 based on six inflator rupture incidents involving consumer owned vehicles produced by five vehicle manufacturers.All six vehicles were operated in Florida or Puerto Rico at the time of the rupture and for the majority of their service life, and were equipped with inflators produced by Takata, a tier-one supplier of automotive air bag systems.During the course of PE14-016, ODI determined that five additional vehicle manufacturers used inflators of a similar design and vintage also supplied by Takata. No evidence of field fai...
EA08004Opened 5 Feb 2008Closed 1 May 2008VISIBILITY
SIDE FRONT POWER WINDOW SHATTERS
FOR THE SUBJECT VEHICLES, THERE IS A POSSIBILITY THAT THE RETENTION FORCE OF THE REGULATOR BOLTS WHICH ATTACH THE FRONT SIDE WINDOW GLASS TO THE POWER WINDOW REGULATOR MAY NOT BE SUFFICIENT DUE TO AN INTERFERENCE OF THE RETENTION NUT AND THE BOLT SHOULDER RADIUS.IN THIS CONDITION THE BOLT MAY BECOME LOOSE, CAUSING A LOUD NOISE TO BE GENERATED WHEN THE WINDOW IS RAISED OR LOWERED.IF THE VEHICLE AND THE POWER WINDOW ARE CONTINUOUSLY OPERATED IN THIS CONDITION, THE BOLT MAY COMPLETELY SEPARATE, CAUSING THE GLASS TO BECOME MISALIGNED, AND IN THE WORSE CASE, THE GLASS MAY SHATTER DURING OPERATION O...
PE07049Opened 27 Sep 2007Closed 5 Feb 2008VISIBILITY
SIDE FRONT WINDOW SHATTERS
THE SUBJECT VEHICLE IS MANUFACTURED BY NEW UNITED MOTOR MANUFACTURING, INC. (NUMMI) IN FREMONT, CALIFORNIA.NUMMI IS A JOINT VENTURE BETWEEN GENERAL MOTORS AND TOYOTA.TOYOTA IS RESPONSIBLE FOR RESPONDING TO THIS NHTSA INVESTIGATION.TOYOTA REPORTS THAT ITS EVALUATION IS INCOMPLETE AT THIS TIME, HOWEVER; TOYOTA HAS IDENTIFIED TWO ISSUES THAT CAN CONTRIBUTE TO SIDE WINDOW GLASS BREAKING.IN ITS JANUARY 11, 2008 LETTER TO ODI, TOYOTA STATED THAT A MAJORITY OF THE REPORTS INCLUDED IN THIS RESPONSE ARE MOST LIKELY RELATED TO THE LOOSENING OF THE WINDOW REGULATOR BOLTS.THE SECOND ISSUE IS, LESS PREDOMI...
Recalls on the 2003 Pontiac Vibe
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
20V039000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
General Motors LLC (GM) is recalling certain 2003-2004 Pontiac Vibe vehicles equipped with a front passenger air bag assembly replaced under a prior recall. The replacement air bag may not unfold as designed during inflation in high temperature conditions, possibly resulting in the air bag not inflating properly.
Risk: An air bag that does not inflate properly increases the risk of injury in the event of a crash.
18V883000
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2002-2005 Lexus SC and Toyota Sequoia, 2003-2005 Toyota Corolla and Tundra, and 2003-2007 Pontiac Vibe vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
15V285000
AIR BAGS
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015 that they are recalling certain model year 2004 Sequoia vehicles manufactured August 18, 2003, to August 19, 2004, and 2003-2004 Tundra vehicles manufactured March 18, 2003, to August 25, 2004. On June 16, 2015, Toyota expanded the recall to include an additional 1,270,468 vehicles, including model year 2002-2003 and 2005-2007 Sequoia, 2005-2006 Tundra, 2003-2007 Corolla, 2003-2007 Corolla Matrix, 2003-2007 Pontiac Vibe and 2002-2007 Lexus SC vehicles. This is to address a safety defect in the passenger side frontal air bag inflator which may produce excessive internal pressure causing the inflator to rupture upon deployment of the air bag. This recall addresses both the passenger side frontal air bags that were originally installed in the vehicles, as well as replacement air bags that may have been installed as replacement service parts. A replacement air bag may have been installed, as one example, if a vehicle had been in a crash necessitating the replacement of the passenger side frontal air bag.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
15V286000
AIR BAGS
Toyota Motor Engineering & Manufacturing (Toyota) notified the agency on May 13, 2015, that they are recalling 2005-2007 Lexus SC, Toyota Corolla, Corolla Matrix, Sequoia, and Pontiac Vibe, and 2005-2006 Toyota Tundra vehicles that were originally sold, or ever registered, in Florida, along the Gulf Coast, Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan and American Samoa. On June 16, 2015 Toyota expanded the recall to cover an additional 769,055 vehicles, including certain model year 2002-2004 Lexus SC, Toyota Sequoia, 2003-2004 Toyota Corolla Matrix, Toyota Corolla, Pontiac Vibe, and Toyota Tundra vehicles, as well the vehicles covered by the May 13, 2015 notification in the portions of Georgia, Alabama, Louisiana, Mississippi and Texas that were not previously included. The inflators in the front passenger air bags are susceptible to rupture in the event of a crash necessitating the deployment of the front passenger air bag.
Risk: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
15V043000
AIR BAGS:FRONTAL
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2003-2004 Toyota Corolla vehicles manufactured December 28, 2001, to May 2, 2004, 2003-2004 Toyota Corolla Matrix vehicles manufactured January 6, 2002, to April 29, 2004, 2003-2004 Avalon vehicles manufactured June 5, 2002, to December 20, 2004, and 2003-2004 Pontiac Vibe vehicles manufactured January 18, 2002, to April 27, 2004. Due to electrical noise, a component in the air bag control module may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Risk: Inadvertent deployment of the air bags or the seat belt pretensioners increases the risk of an injury or crash.
13V029000
AIR BAGS
Toyota is recalling certain model year 2003-2004 Corolla and Corolla Matrix vehicles and 2003-2004 Pontiac Vibe vehicles. The supplemental restraint system (SRS) circuits are susceptible to internal shorting. The electrical short may create an abnormal current flow and increased heat which can damage the circuits. This could result in an inadvertent deployment of the front airbags and/or seat belt pretensioners.
Risk: Inadvertent deployment of the airbags or the seat belt pretensioners may increase the risk of injury and the possibility of a vehicle crash.
08V162000
VISIBILITY:GLASS, SIDE/REAR
TOYOTA IS RECALLING 662,178 MY 2003-2004 COROLLA, COROLLA MATRIX AND PONTIAC VIBE VEHICLES EQUIPPED WITH POWER WINDOWS. THE DRIVER AND FRONT PASSENGER DOOR GLASS BOLTS MAY LOOSEN AND COME OFF, CAUSING THE DOOR GLASS TO SEPARATE FROM THE WINDOW REGULATOR. DUE TO THE COMPONENTS BECOMING LOOSE AND POSSIBLY RATTLING, AN ABNORMAL NOISE MAY BE HEARD FROM THE DRIVER AND /OR FRONT PASSENGER DOOR WHEN OPERATING THE POWER WINDOWS.
Risk: THE DOOR GLASS MAY SEPARATE FROM THE WINDOW REGULATOR, BIND AND SHATTER DURING OPERATION OF THE POWER WINDOWS, CAUSING DRIVER DISTRACTION AND/OR INJURY.
02V074002
POWER TRAIN:AXLE ASSEMBLY
ON CERTAIN TWO-WHEEL DRIVE (2WD) PASSENGER VEHICLES, IT IS POSSIBLE FOR THE BOLTS THAT JOIN THE REAR BRAKE AND HUB ASSEMBLY TO THE REAR AXLE CARRIER TO BE LOOSE DUE TO INSUFFICIENT TIGHTENING DURING THE ASSEMBLY PROCESS.
Risk: IF THE VEHICLE IS OPERATED IN THIS CONDITION, ONE OR MORE OF THE FOUR BOLTS COULD COME LOOSE, CAUSING AN ABNORMAL NOISE FROM THE REAR AXLE AREA. IN THE EVENT THAT ALL FOUR BOLTS LOOSEN COMPLETELY, SEPARATION OF THE REAR BRAKE AND HUB ASSEMBLY FROM THE REAR AXLE CARRIER COULD OCCUR, WHICH COULD LEAD TO A LOSS OF VEHICLE CONTROL.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202002188 units in Canada
Airbag
Issue: Certain cars that were repaired under a previous airbag recall may have had an incorrect passenger-front airbag installed. As a result, the airbag may not unfold properly when it deploys. This could cause the airbag to tear or not to inflate properly in a crash. Safety Risk: An airbag that does not work properly could create an increased risk of injury in a crash. Corrective Actions: General Motors will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the passenger-front airbag assembly. It will be replaced if necessary.
Recall 201870729,827 units in Canada
Airbag
On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag module.<br><br> Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Vehicles may have had the original front passenger airbag module replaced as a "like-for-like" replacement under recall 2015-272 (GM Recall #14491) as a temporary remedy while evaluating a permanent remedy. These vehicles will receive the permanent remedy passenger airbag assembly under this recall.
Recall 201610660,672 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall supersedes recalls 2013-116, 2014-301 and 2015-272. Correction: Dealers are to replace the front passenger airbag assembly with one equipped with a newly specified inflator.
Recall 201527255,595 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Note: This recall is superseded by recall 2016106. Please see recall 2016106 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016106">Click here for more information</a>
Recall 201456820,605 units in Canada
Airbag
On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag(s) and/or seatbelt pretensioner(s). Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will replace the airbag control module and may install an in-line jumper wiring harness to correct the issue. Note: This recall supersedes recall 2013033. Vehicles that were repaired under the previous campaign and did not receive a new airbag control module will also need to be repaired under this campaign.
Recall 201430110,923 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the passenger airbag inflator. Note: This recall is superseded by recall 2016106. Please see recall 2016106 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016106">Click here for more information</a>
Recall 201311610,923 units in Canada
Airbag
On certain vehicles, the passenger (frontal) airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the passenger airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will inspect and, if necessary, replace the passenger airbag inflator. Note: This recall is superseded by recall 2016106. Please see recall 2016106 for more information. <a href="http://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?lang=eng&&rn=2016106">Click here for more information</a>
Recall 201303320,598 units in Canada
Airbag
On certain vehicles, a defect in the supplemental restraint system could result in an inadvertent deployment of the front airbag(s) and/or seatbelt pretensioner(s). Unintended seatbelt pretensioner and/or airbag deployment, in a non-warranted (non-impact) situation, could startle the driver, which could result in a vehicle crash causing property damage and/or personal injury. In some instances, inadvertent deployment could cause minor injuries to vehicle occupants. Correction: Dealers will install an in-line jumper wiring harness to correct the issue.
Reports where the owner recorded a crash, a fire, an injury or a death.
Marina, CACrash1 injured
STRUCTURE:BODY
The secondary safety hood latch failed causing the hood to fly up and shatter the windshield while also obstructing visibility on the road. The complete obstruction of the windshield presented a dangerous situation putting myself and others at risk of death of severe injury. In addition this caused glass shards to enter the driver/passenger compartment if the vehical further presenting risk to the occupants. The secondary hood latch mechanism appears to be extremely rusted and stuck in the "open" position. I am aware the NHTSA has issued a recall for a similar defect in the past (Nissan affecting 1.9 million vehicles).
NHTSA complaint #11467179 — an unverified report by a vehicle owner.
at 60,000 milesYakima, WACrash1 injured
AIR BAGS
THIS VEHICLE WAS IN AN ACCIDENT IN DECEMBER OF 2009. IT WAS TOTALED. I BROKE MY STERNUM BECAUSE THE AIRBAG DID NOT DEPLOY PROPERLY. THIS WAS BEFORE THE RECALL. IT WAS ON BLACK ICE AND I HIT THE MERIDIAN STRIP TWICE AND SPUN OUT, DID NOT HIT ANY OTHER VEHICLES. IT IS TOO LATE NOW TO DO ANYTHING, BUT I WANTED TO STOP GETTING RECALL NOTICES. THANK YOU
NHTSA complaint #10985708 — an unverified report by a vehicle owner.
at 87,000 milesSyracuse, NYCrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2003 PONTIAC VIBE. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A BODY SHOP AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
NHTSA complaint #10724019 — an unverified report by a vehicle owner.
at 125,000 milesNorth Canton, OHCrash1 injured
AIR BAGS
MY HUSBAND WAS CUT OFF ON AN EXIT RAMP ON 62EAST. WHEN HE CRASHED HE HIT A TREE HEAD ON CAUSING THE AIRBAGS TO DEPLOY AND CUT OPEN HIS HEAD. HE STILL HAS PAIN AND ISSUES WITHIN HIS ACCIDENT AREA AND I THINK THIS IS RELATED TO THE AIR BAG RECALLS AND FEEL THAT IF THERE ARE CONTINUOUS CHECKS AND ISSUES THAT WE SHOULD BE INVOLVED IN ANY LAWSUIT AGAINST THE COMPANY FOR THE NEGLIGENCE UPON THE ISSUES WITH THE AIRBAG.
NHTSA complaint #10659129 — an unverified report by a vehicle owner.
at 125,000 milesNorth Canton, OHCrash1 injured
STEERING
MY HUSBAND WAS CUT OFF ON AN EXIT RAMP ON 62EAST. WHEN HE CRASHED HE HIT A TREE HEAD ON CAUSING THE AIRBAGS TO DEPLOY AND CUT OPEN HIS HEAD. HE STILL HAS PAIN AND ISSUES WITHIN HIS ACCIDENT AREA AND I THINK THIS IS RELATED TO THE AIR BAG RECALLS AND FEEL THAT IF THERE ARE CONTINUOUS CHECKS AND ISSUES THAT WE SHOULD BE INVOLVED IN ANY LAWSUIT AGAINST THE COMPANY FOR THE NEGLIGENCE UPON THE ISSUES WITH THE AIRBAG.
NHTSA complaint #10659129 — an unverified report by a vehicle owner.
Brockton, MACrash1 injured
UNKNOWN OR OTHER
TL* THE CONTACT OWNED A 2003 PONTIAC VIBE. WHILE TRAVELING ON A MAJOR ROADWAY, A CRASH OCCURRED AND THE CONTACT EXPERIENCED A FAILURE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND DID NOT RECALL THE DETAILS OF HOW THE CRASH OCCURRED. A POLICE REPORT WAS FILED AND THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED MAJOR INJURIES INCLUDING RODS IN THE NECK, MEMORY LOSS, HEADACHES, A HUGE LACERATION ON THE FOREHEAD, AND BECAME DISABLED. THE CONTACT CANNOT TURN HIS HEAD TO THE LEFT OR THE RIGHT UNLESS TURNING FROM THE WAIST IN WHICH HE STILL HAS SIGNIFICANT BACK PAIN FROM THE CRASH. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA complaint #10626618 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
East Wenatchee, WA
AIR BAGS
The 2003-2004 Pontiac Vibe was manufactured by Toyota and is for all intent and purposes is a 2003 Toyota Matrix. The 2003-04 Pontiac Vibe should be included in the "Do not drive" advisory issued by Toyota 20 Jan 30th 2024. Only the body is different than the Toyota Matrix and everything internal is the same. Please do not let this model fall through the cracks. January 30, 2024, Toyota issued a "do not drive" advisory for certain 2003–2005 car models due to concerns about their Takata airbags: 2003–2004 Corolla 2003–2004 Corolla Matrix 2004–2005 RAV4 The company says the Corolla and Matrix models are under a separate recall because their airbags can be deployed without a crash. The Takata air bag inflators are at risk of exploding and hurling shrapnel. Customers can check if their Toyota has a recall at www.toyota.com/recall or by contacting the Toyota Customer Experience Center at 1-800-331-4331.
NHTSA complaint #11568755 — an unverified report by a vehicle owner.
Longs, SC
SEAT BELTS
BUCKLE CAME UNLATCHED AND LATCH WILL NOT LOCK AT ALL DRIVER AND PASSENGER
NHTSA complaint #11492395 — an unverified report by a vehicle owner.
Marina, CACrash1 injured
STRUCTURE:BODY
The secondary safety hood latch failed causing the hood to fly up and shatter the windshield while also obstructing visibility on the road. The complete obstruction of the windshield presented a dangerous situation putting myself and others at risk of death of severe injury. In addition this caused glass shards to enter the driver/passenger compartment if the vehical further presenting risk to the occupants. The secondary hood latch mechanism appears to be extremely rusted and stuck in the "open" position. I am aware the NHTSA has issued a recall for a similar defect in the past (Nissan affecting 1.9 million vehicles).
NHTSA complaint #11467179 — an unverified report by a vehicle owner.
at 27,000 milesFort LEE, NJ
AIR BAGS
I HAVE A2003 PONTIAC VIBE WHICH HAD ATAKATA RECALL. IN JANUARY 2020, I TOOK THE CAR TO A GM DEALER CALLED"QUALITY BUICK GMC OF ENGLEWOOD" LOCATED AT"406 GRAND AVE ENGLEWOOD NJ 07631 US" TO DO THE RECALL REPAIR. SINCE THE DAY OF THE REPAIR THE LID ON TOP LEFT SIDE OF THE DASHBOARD HAD POPPEDUP AND DID NOT CLOSE FULLY. THAT IS WHERE THE PASSENGER'S AIRBAG IN THE UPPER LEFT OF THE DASHBOARD IS LOCATED.I THOUGHT THIS WAS JUST A COSMETIC ISSUE THAT COULD BE IGNORED. THE CAR STARTEDMAKING INTERMITTENTNOISES SIMILAR TO A CLOCK SOUND SHORTLY THEREAFTER. I HAVE RARELY DRIVEN THE CAR DUE TO THE PANDEMIC SINCE THE REPAIR WAS DONE. BUT RECENTLY THE NOISE HAS BECOME STEADY. I HAD MY MECHANIC WHO SPECIALIZES IN TOYOTA CARS CHECK THE CAR IN APRIL 2021. MY MECHANIC HAPPENS TO BE FAMILIAR WITH THE TAKATA AIRBAG ISSUE. HE SAYS THAT THE AIRBAG REPAIR DONE ON THE CAR IN 2020 IS THE ROOT CAUSE OF THE NOISE. THAT IS TO SAY MY CAR WAS MESSED UP AS A RESULT OF THIS SO CALLED RECALL REPAIR. THE MANUFACTURER NOW REFUSES TO CHECK THE CAR TO DETERMINE WHETHER OR NOT THE RECALL REPAIR HAS BEEN DONE CORRECTLY.
NHTSA complaint #11413704 — an unverified report by a vehicle owner.
at 104,000 milesBend, OR
UNKNOWN OR OTHER
DRIVERS SIDE WINDOW POPS WHEN GOING DOWN AIR RECIRCULATION LOWER MOTOR NOT OPERATING PROPERLY DOES THIS ALL THE TIME ITSEEMS LIKE THE WINDOW IS GOING TO SHATTER
NHTSA complaint #11338296 — an unverified report by a vehicle owner.
Bend, OR
EXTERIOR LIGHTING
DASH LIGHTS GO OUT THEN COME BACK ON AFTER A PERIOD OF TIME
NHTSA complaint #11338299 — an unverified report by a vehicle owner.
at 104,000 milesBend, OR
STRUCTURE:BODY
DRIVERS SIDE WINDOW POPS WHEN GOING DOWN AIR RECIRCULATION LOWER MOTOR NOT OPERATING PROPERLY DOES THIS ALL THE TIME ITSEEMS LIKE THE WINDOW IS GOING TO SHATTER
NHTSA complaint #11338296 — an unverified report by a vehicle owner.
Bend, OR
ELECTRICAL SYSTEM
BLOWER MOTOR NOT CLOSING OR OPENING ALL THE WAY MAKES NOISE GOES AWAY WHEN RECIRCULATION IS ENGAUGED COMES RIGHT BACK WHEN TURNED OFF
NHTSA complaint #11338298 — an unverified report by a vehicle owner.
at 111,324 milesVernon, CT
UNKNOWN OR OTHER
REFERENCE GM RECALL NO. 07273: WINDOW REGULATOR BOLTS: RECALL REPAIR DONE IN 2008, RECALL WORK FAILED IN 2016 AND $311 WAS SPENT ON WINDOW REGULATOR ASSEMBLY AND LABOR. 2019/2020 THE REGULATOR IS FAILING AGAIN. WINDOW IS RATTLING, SLOW TO MOVE UP AND DOWN, INCLUDING LOUD SCRAPING NOISES. THIS HAPPENS IN ALL MODES OF MOVEMENT AND NON-MOVEMENT.
NHTSA complaint #11297006 — an unverified report by a vehicle owner.
at 287,000 milesClarkston, MI
SEAT BELTS
BUCKLE CAME UNLATCHED AND LATCH WILL NOT LOCK AT ALL
NHTSA complaint #11288728 — an unverified report by a vehicle owner.
at 150,000 milesLivonia, MI
AIR BAGS
TAKATA RECALL TWO TIMES TRIED TO GET THIS RECALL FIXED FOR AIR BAGS, AS MY PRECIOUS DAUGHTER DRIVES THIS CAR. BEEN SCREWED AROUND FROM THE DEALERSHIP. WASTED SO MUCH TIME ON THE PHONE AND TAKING THE VEHICLE IN TO THE DEALER. BOTH TIMES THEY WERE UNABLE TO FIX THE RECALL SAYING THEY DIDN'T HAVE THE RIGHT PART. I BELIEVE THIS RECALL IS A FAKE AND GM IS GOING THROUGH THE MOTIONS ONLY TO APPEASE THE NHTSA, THE REALITY IS VEHICLES ARE NOT BEING FIXED AS PROMISED! SO DISAPPOINTED.
NHTSA complaint #11256456 — an unverified report by a vehicle owner.
at 156,908 milesSaginaw, MI
AIR BAGS
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AFTER BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). GARBER BUICK (5925 STATE ST, SAGINAW, MI 48603, (989) 497-4444) PERFORMED THE RECALL REPAIR. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DETERMINED THAT THE REPLACEMENT PART WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. TWENTY DAYS LATER, THE AIR BAG INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER A THIRD TIME WHERE IT WAS DETERMINED THAT THE SUPPLEMENTAL INFLATABLE RESTRAINT (SIR) STEERING WHEEL MODULE COIL NEEDED TO BE REPLACED, WHICH WAS NOT RELATED TO THE RECALL. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,908.
NHTSA complaint #11253230 — an unverified report by a vehicle owner.
Fond DU LAC, WI
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 PONTIAC VIBE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V883000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. HOLIDAY AUTOMOTIVE (321 N ROLLING MEADOWS DR, FOND DU LAC, WI 54937) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11241709 — an unverified report by a vehicle owner.
Seattle, WA
AIR BAGS
TAKATA RECALL I TOOK MY VEHICLE IN FOR A TAKATA RECALL. AFTER THE WORK WAS DONE, MY SRS LIGHT CAME ON. WHEN I WENT TO THE DEALER, THEY SAID IT HAD NOTHING TO DO WITH THE WORK THEY DID. THEY DIDN'T LOOK AT THE CAR, THEY DIDN'T DIAGNOSE THE PROBLEM, THEY JUST SAID IT WASN'T THEIR FAULT, BUT I COULD PAY TO HAVE THEM HOOK UP THEIR COMPUTER TO DIAGNOSE THE CODE. I DIAGNOSED THE CODE MYSELF AND IT IS FOR AN "AIRBAG STAGE 2- OPEN CIRCUIT." I FIND IT HARD TO BELIEVE THAT THE DEALER (AN AUTHORIZED GM DEALER - BILL PIERRE CHEVROLET IN SEATTLE) WORKED ON MY AIRBAG SYSTEM AND THEIR WORK HAS NOTHING TO DO WITH THIS AIRBAG SYSTEM FAULT THAT POPPED UP AFTER THE WORK WAS PERFORMED. THEY DIDN'T DIAGNOSE THE CODE, THEY DIDN'T LOOK AT THE CAR, THEY JUST DISMISSED MY COMPLAINT, AND TOLD ME TO PAY TO HAVE IT REPAIRED OR EVEN LOOKED AT.
NHTSA complaint #11218192 — an unverified report by a vehicle owner.
at 150,000 milesRoseville, MN
AIR BAGS
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. WALSER BUICK (2775 LONG LAKE RD, ROSEVILLE, MN) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.
NHTSA complaint #11187036 — an unverified report by a vehicle owner.
at 208,000 milesWestchester, OH
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2003 PONTIAC VIBE. WHILE ATTEMPTING TO LOWER THE FRONT DRIVER'S SIDE POWER WINDOW, IT SOUNDED LIKE GRINDING GLASS. THE SAME NOISE OCCURRING WHEN RAISING THE WINDOW BACK UP. THE CONTACT HAD THE WINDOW SWITCH DISCONNECTED BY AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 9-5058739349. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 208,000.
NHTSA complaint #11180124 — an unverified report by a vehicle owner.
Winnetka, CA
AIR BAGS
TAKATA RECALL RECEIVED RECALL NOTIFICATION FOR AIR BAG BEING FAULTY; HOWEVER HAVE NOT RECEIVED ANY NOTIFICATION WHEN OR WHERE TO HAVE IT REPLACED OR ANY MONETARY COMPENSATION, CAR RENTAL AND ALL THAT IS LISTED ON THE CLASS ACTION FILED?
NHTSA complaint #11111243 — an unverified report by a vehicle owner.
Pittsburgh, PA
ELECTRICAL SYSTEM
I RECENTLY FOUND OUT FROM OTHER PONTIAC VIBE AND TOYOTA MATRIX OWNERS THAT THE ODOMETER STOPS RECORDING AT 299,999 MILES...THIS WAS A FACTORY GOOF AND QUITE A FEW PEOPLE HAVE TRIED TO GET WITH THEIR MANUFACTURER ABOUT IT AND SAID THAT IT WAS THE OWNERS RESPONSIBILITY TO HAVE THE PROBLEM FIXED/ODOMETER REFLASHED AT OWNERS EXPENSE...WE KNOW THAT THE OTHER VEHICLES THAT ARE BEING DRIVEN TODAY, THEIR ODOMETER CAN MAX OUT AT 999,999 MILES...IN MOST TO ALL STATES, IT IS ILLEGAL TO ALTER THE ODOMETER IN ANY WAY AND SHOULD HAVE CORRECT MILEAGE STATED EVERY TIME WE RENEW OUR REGISTRATION, BUT HOW CAN WE WHEN THEIR IS STILL ALOT OF THESE VEHICLES ON THE ROAD, BUT CANNOT TRULY ADDRESS THEIR CORRECT MILEAGE BECAUSE THE MANUFACTURER PROGRAMMED THE ODOMETER INCORRECTLY....PLEASE OPEN A CASE AND CONSIDER A RECALL TO HAVE THE MANUFACTURER FIX THEIR PROBLEM....THANK YOU
NHTSA complaint #11079968 — an unverified report by a vehicle owner.
at 161,500 milesGrand Rapids, MI
SEAT BELTS
TAKATA RECALL; I RECEIVED A RECALL NOTIFICATION DIRECTING ME TO GO TO KOOL CHEVROLET FOR REPAIRS. PARTS WERE ORDERED AND A SERVICE PERSON CALLED AND AN APPOINTMENT WAS MADE. THE SERVICE MANAGER JASON IMMEDIATELY CALLED ME TO SAY THEY WOULD NOT HONOR THE APPOINTMENT AND WORK ON MY CAR BECAUSE OF AN INCIDENT AT KOOL TOYOTA NEXT DOOR RELATING TO INCOMPETENT WORK PERFORMED ON MY 2012 TOYOTA RAV4 TWO YEARS AGO. ARE TOYOTA AND GM NOW ONE AND THE SAME? WHY SOLICIT MY BUSINESS AND THEN REFUSE TO DO IT AFTER ALL ARRANGEMENTS HAVE BEEN MADE? CAN A GM DEALER "BLACKBALL" A CONSUMER TRYING TO COMPLETE A LIFE THREATENING RECALL REPAIR? I WILL CONTEST IN ADVANCE ANY EXCUSE THAT KOOL CHEVROLET COMES UP WITH THAT THEY SAY JUSTIFIES THEIR INACTION TO PERFORM THIS LIFE THREATENING RECALL REPAIR.
NHTSA complaint #11051091 — an unverified report by a vehicle owner.
at 161,500 milesGrand Rapids, MI
AIR BAGS
TAKATA RECALL; I RECEIVED A RECALL NOTIFICATION DIRECTING ME TO GO TO KOOL CHEVROLET FOR REPAIRS. PARTS WERE ORDERED AND A SERVICE PERSON CALLED AND AN APPOINTMENT WAS MADE. THE SERVICE MANAGER JASON IMMEDIATELY CALLED ME TO SAY THEY WOULD NOT HONOR THE APPOINTMENT AND WORK ON MY CAR BECAUSE OF AN INCIDENT AT KOOL TOYOTA NEXT DOOR RELATING TO INCOMPETENT WORK PERFORMED ON MY 2012 TOYOTA RAV4 TWO YEARS AGO. ARE TOYOTA AND GM NOW ONE AND THE SAME? WHY SOLICIT MY BUSINESS AND THEN REFUSE TO DO IT AFTER ALL ARRANGEMENTS HAVE BEEN MADE? CAN A GM DEALER "BLACKBALL" A CONSUMER TRYING TO COMPLETE A LIFE THREATENING RECALL REPAIR? I WILL CONTEST IN ADVANCE ANY EXCUSE THAT KOOL CHEVROLET COMES UP WITH THAT THEY SAY JUSTIFIES THEIR INACTION TO PERFORM THIS LIFE THREATENING RECALL REPAIR.
NHTSA complaint #11051091 — an unverified report by a vehicle owner.
Ellijay, GA
AIR BAGS
TAKATA RECALL. BEEN WAITING FOR 6 MONTHS OR MORE FOR THE PARTS TO COME IN FROM DEALERSHIP..BACKORDER.
NHTSA complaint #11045279 — an unverified report by a vehicle owner.
Dunkirk, NY
AIR BAGS
I JUST WISH TO INFORM YOU THAT THIS CAR WAS TRADED IN AT BASIL GM IN FREDONIA NYY THIS WAS IN AUG. 2015. I APPROACHED THEM BUT I STILL KEEP GETTING THESE RECALLS.
NHTSA complaint #11035098 — an unverified report by a vehicle owner.
Jackson, WY
AIR BAGS
"TAKATA RECALL", I HAVE HAD MY AIRBAGS REPLACED PER TAKATA REQUEST HOWEVER THE AIRBAG INDICATOR IS STILL INDICATING A PROBLEM; IS IT SAFE OR NOT, THE MECHANICS HAVE NO ANSWER FOR ME?
NHTSA complaint #11024639 — an unverified report by a vehicle owner.
at 299,999 milesCadillac, MI
AIR BAGS
TAKATA RECALL-HAD THE CARE SERVICED FOR THE AIR BAG RECALL. TIME HAS PASSED; NOW THE AIR BAG LIGHT STAYS ON ALL THE TIME,
NHTSA complaint #11022659 — an unverified report by a vehicle owner.
at 144,660 milesST Petersburg, FL
SUSPENSION
I PURCHASED THIS 2003 PONTIAC VIBE FOR $4000 ON 7/27/2013 FROM 49TH STREET AUTO SALES & REPAIR. THIS CAR HAD INCORRECT ENGINE INSTALLED. VIN: [XXX] WAS INSTALLED WHEN I PURCHASED. GM DEALER VERIFIED THE ENGINE VIN # IS FROM A 2007 PONTIAC VIBE 4 CYL 1.8 L AUTOMATIC TRANSMISSION ENGINE. NOT A 16 VALVE 6 SPEED VEHICLE. THEREFORE THERMOSTAT SENSOR CAN'T BE ATTACHED, TEMPERATURE SENSOR FOR RADIATOR CAN'T BE ATTACHED, ENGINE LIGHT HAS BEEN DISABLED AND TRANSMISSION ERRORS CAN'T BE CORRECTED. WARNING ASK OWNER WHY HE THIS VEHICLE WAS ADVERTISED TO HAVE A 4 CYLINDER TOYOTA CELICA GT-S MOTOR INSTALLED. PER MECHANIC ([XXX]) INSPECTION MY SON WAS ASSURED BY HIM IT ONLY HAD 900 MILES ON IT. IT DID NOT AFTER $1241.20 IN REPAIRS JUST TO MAKE IT SAFE TO DRIVE AFTER THE AXLE SHAFT FELL OUT OF THE TRANSMISSION AT 70 MPH. I'M FROM MICHIGAN AND DROVE THIS DEATH TRAP OF A CAR HOME WITH INTENSE SHAKING ON FRONT RIGHT BECAUSE AXLE WASN'T EVEN ATTACHED. MY MECHANIC HAD TO WELD THE AXLE. I HAVE DOCUMENTATION FROM GM STATING THIS ENGINE SHOULD NOT BE INSTALLED INTO THIS VEHICLE. VIDEO FROM MECHANIC WHO IDENTIFIED ENGINE VIN DETAILING ALL PROBLEMS. I RECEIVED A REFUND FROM THIS DEALER THROUGH MEDIATION WITH CONSUMER PROTECTION AGENCY OF PINELLAS COUNTY. THIS DEALER IS TRYING TO SELL THIS DANGEROUS VEHICLE AGAIN! .49THSTREETAUTOSALES.COM/VIEW/1427/TAN-2003-PONTIAC-VIBE-IN-CLEARWATER-FL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11000966 — an unverified report by a vehicle owner.