On August 16, 2026, at approximately 12:00 PM, while driving a 2025 Dodge Ram Rebel GT during a rainfall event with an ambient temperature of approximately 80°F, the vehicle's glass spontaneously shattered with no external object or debris impact. The vehicle's air conditioning system was actively running inside the cab, creating a severe thermal differential against the exterior rainwater. The vehicle was also actively towing a personal watercraft trailer at the time of the failure. The glass failed with an explosive, gunshot-like noise, indicating a catastrophic release of internal glass tension rather than a stone impact. This unexpected glass blowout presents an immediate passenger safety hazard and visibility impairment while operating under towing conditions.
NHTSA complaint #11758039 — an unverified report by a vehicle owner.
Whitehouse, OH
UNKNOWN OR OTHER
Door locking electrical issue. When locking door as I get out and close the door and walk away the truck makes a noise and unlocks the vehicle. Have had problems since getting it new. Have taken back in 5 times with no resolution. I feel that as the truck may attract a thieve and cause harm to me or wife as we get back to the truck
NHTSA complaint #11752439 — an unverified report by a vehicle owner.
Westfield, MA
UNKNOWN OR OTHER
My dash cluster has gone black twice now, first time being on May 22, 2025, causing major safety concerns. 5 codes are popping up, one being the trailer-tow malfunction that comes on while driving stating that out trailer is not secured while there is not a trailer attached to the truck. The Dodge Dealership says that there are no remedies to fix these issues.
NHTSA complaint #11748991 — an unverified report by a vehicle owner.
Bay Village, OH
UNKNOWN OR OTHER
The vehicle has experienced repeated failures involving the gear shifter system, electrical system, battery system, and vehicle drive mode controls. The vehicle is available for inspection upon request. The most serious incident occurred when the vehicle unexpectedly entered Off-Road mode without any driver input while the truck was in motion at low speed. I did not intentionally activate Off-Road mode. The vehicle immediately became difficult to maneuver and did not respond normally. Steering and vehicle behavior changed unexpectedly, requiring repeated forward and reverse movements to safely position the truck. I was concerned about losing control of the vehicle. Had this occurred at highway speeds or in traffic, it could have resulted in a crash, injury, or property damage. In addition to this incident, the vehicle has experienced multiple gear shifter failures that have rendered the truck undrivable on numerous occasions. The truck has been returned to the dealership multiple times for diagnosis and repair of the shifter system. The vehicle has also experienced battery-related failures requiring roadside assistance on two occasions and a tow to a dealership. The problems have been reproduced through repeated occurrences requiring dealership service. The vehicle has been inspected by authorized Ram dealerships on multiple occasions and repair attempts have been performed. The manufacturer, Stellantis/Ram, has also been notified through a customer assistance case. I do not recall receiving any warning that the vehicle would unexpectedly enter Off-Road mode prior to the incident. However, the vehicle has displayed various warning messages and symptoms associated with prior shifter and battery failures. Exact warning messages are unknown. The vehicle has required multiple repair attempts for safety-related issues and has been out of service for extended periods. I am concerned that the unexpected activation of Off-Road and other issues could result in accidents
NHTSA complaint #11742711 — an unverified report by a vehicle owner.
Hoover, AL
UNKNOWN OR OTHER
while traveling at highway speed on the interstate in Alabama, the panoramic roof glass on my 2025 Ram 1500 spontaneously shattered and expelled outward from the vehicle. There was no prior impact, road debris strike, or warning of any kind. No injuries occurred, but the sudden loud explosion of glass was an extreme distraction and created a serious safety hazard for myself, child in the back seat and other motorists on the interstate. The failure is consistent with a known manufacturing defect in tempered glass — spontaneous shattering caused by internal stress or contaminants such as nickel sulfide inclusions — and is not consistent with road hazard damage. Glass that fails due to external impact typically breaks inward; this glass blew outward under pressure. I took the vehicle to my Ram dealership, who denied my warranty claim by citing a 1-year/12,000-mile limitation for glass. However, the FCA US LLC Basic Limited Warranty documentation lists specific components subject to that limitation — windshield and rear window among them — and does not include panoramic roof glass. The dealer’s denial appears inconsistent with the plain language of the warranty. I am requesting that NHTSA: 1.Open or add this complaint to any existing investigation into panoramic roof glass failures on Ram 1500 or other FCA/Stellantis vehicles; 2.Investigate whether a defect exists that warrants a safety recall; and 3.Record this complaint for use in any future enforcement or recall determination. This incident posed a serious safety risk at highway speeds and I believe other Ram 1500 owners may be at risk of the same failure.
NHTSA complaint #11741570 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
Vehicle experienced two complete electrical failures (total battery drain) within two months. Both batteries were replaced in March 2026 but truck failed again in May 2026. Two open recall campaigns (71X010 and Campaign 25-239 — BCM software update) were identified in March and remain unresolved. Suspect unresolved BCM update is contributing to repeated battery drain. Vehicle required jump start both times and left me stranded.
NHTSA complaint #11739707 — an unverified report by a vehicle owner.
Fulton, NY
UNKNOWN OR OTHER
The vehicle doors will not auto lock when the vehicle exceed 15mph. The function is not available in the menus.
NHTSA complaint #11737597 — an unverified report by a vehicle owner.
Oak Hall, VA
UNKNOWN OR OTHER
The entertainment system (and rear camera) freezes up and emits a loud squeal. The system eventually reboots but while backing up the camera screen is frozen and unable to see behind while backing. This creates a definite safety problem (it occurs at various time not only abcking up). The dealer hasn't been able to reproduce the error.
NHTSA complaint #11736760 — an unverified report by a vehicle owner.
Rowlett, TX
UNKNOWN OR OTHER
I have went to the dealership where I bought the car More than a month and a half ago and requested the recall to be addressed. However Since then I been following and dealer is neglecting my request and keeps telling me they dont know if the order is delivered or not and now today he told me its on backorder. Keep in mind he had told me he had ordered it a month and a half ago.
NHTSA complaint #11736627 — an unverified report by a vehicle owner.
Webster, TX
UNKNOWN OR OTHER
Gear shift cluster lights up and flashes dash states service gear shift will not start or go in gear. No codes found. Happened multiple times but never while at dealership. Now the dash cluster keeps randomly going black but never longer than 2 mins so I can't take it to the dealership while it happens. And now the backup camera is randomly flashing blue sometimes instead of showing an image. I have videos of different instances
NHTSA complaint #11731306 — an unverified report by a vehicle owner.
Delaware, OH
UNKNOWN OR OTHER
I am contacting you regarding my 2025 Ram 1500 with an open safety recall (Manufacturer Recall #03D, NHTSA #26V-059). Case Number [XXX] This recall has been active since February 2, 2026, and my dealer has informed me that parts are still not available. It has now been over a month with no clear timeline for repair. I need clarification on the following: I keep calling the manufacture they told me that the recall parts are not available. appreciate escalation of this matter due to the extended delay. Thank you for your prompt attention. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11726960 — an unverified report by a vehicle owner.
Deer Park, NY
UNKNOWN OR OTHER
The engine light will come on and go off at various times for no apparent reason and the odometer/mileage will start flashing and do so for periods of time, When this occurs certain features become unavailable such as the remote start will not engage. The warranty item/part has been confirmed by dealership and they do not have the part to correct with no expected repair time for this warranty on this item. The car is only 6 months old and gas been at dealership 3 times with no fix
NHTSA complaint #11725146 — an unverified report by a vehicle owner.
Spring, TX
UNKNOWN OR OTHER
Hello I have filed a complaint about this vehicle just recently Feb 10, 2026 NHTSA - filed complaint 1-888-327-4236 ODI- Office of Defect Investigation Reference # 11717085 Here is a video from earlier today and it took my ParkView® Rear Back-Up Camera ParkView® Rear Back-Up Camera 7 seconds before it displayed in my infotainment screen. The truck is defective and unsafe as stated in the first complaint. I took snapshots as I could not load the video here but it shows the timeline.
NHTSA complaint #11724255 — an unverified report by a vehicle owner.
Fulton, NY
UNKNOWN OR OTHER
The automatic locking of the vehicle doors when the speed reaches approximately 15 mph will not occur. This is supposed to prevent inadvertent door opening while at speed. Local dealer has verified the conditions as other vehicles were also deficient.
NHTSA complaint #11713677 — an unverified report by a vehicle owner.
Lumberton, NC
UNKNOWN OR OTHER
For the sixth time, the vehicle has stopped in mid traffic. A couple of close incidents of almost getting hit in two lane traffic, at stop lights surrounded by traffic, on interstate. The incident today came after a supposed, "final fix" for the blind spot warning. It is not a warning, the vehicle completely hard brakes to a complete stop and shut down of all systems. We have to quickly respond, turn the button on quickly and hope it starts. I am now terrified to drive the vehicle. The original dealer told me to take to local dealer, they acted like I was crazy trying to describe these incidents, initially, but then 2 weeks ago, they had a service recall that stated exactly what I had experienced. It does not work. I am terrified to drive it and invested over 90,000 in a quality, American built truck to be dismissed, then believed and survived. I can't keep it, please help.
NHTSA complaint #11712524 — an unverified report by a vehicle owner.
Exeter, RI
UNKNOWN OR OTHER
Remote starter on my 2025 Ram 1500 Big Horn frequently fails to operated in cold weather (below ~30F). The truck will flash the lights and then abort the remote start without starting the engine. The vehicle starts normally using the push-button inside the truck. This issue is intermittent but recurring multiple times. No warning lights are displayed. Dealer is unable to reproduce the problem. This may be a software or electrical defect affecting safe or predictable operation in cold conditions.
NHTSA complaint #11711687 — an unverified report by a vehicle owner.
Stonewall, LA
UNKNOWN OR OTHER
Despite multiple repair attempts, the vehicle continues to experience significant, recurring issues that substantially impair its use, value, and safety. Since purchase in April from Hebert’s Town and Country, the vehicle has been in service nine (9) times, totaling approximately 50 days out of service. The last four service visits were for the same issue and the same diagnostic fault code, demonstrating a persistent, unresolved defect. The check engine light is currently illuminated again. The primary unresolved issues include: recurring check engine light with repeated fault codes, multiple battery replacements, the vehicle being completely inoperable and requiring towing, and the auto start/stop system shutting the vehicle off and failing to restart while stopped in traffic. These conditions present clear safety concerns and have persisted despite repeated repair attempts by authorized RAM dealerships. All service records and diagnostic reports are available for review. This vehicle was previously submitted to arbitration. While the arbitrator acknowledged manufacturing defects, the conclusion that the defects did not substantially impair the vehicle and were “separate and distinct” is inconsistent with the diagnostic evidence. The repeated appearance of the same fault code across multiple visits indicates a single, recurring nonconformity rather than unrelated issues. Since the arbitration decision, the vehicle has continued to experience the same problem and has been returned for additional repairs. The vehicle is now awaiting inspection by a manufacturer field engineer due to the dealership’s inability to diagnose or permanently repair the defect, further confirming that prior repair attempts have failed. In good faith, I contacted the manufacturer’s retention team to seek alternative resolution options, including replacement or trade-in, which were denied. Please confirm receipt of this request in writing and advise on next steps.
NHTSA complaint #11705366 — an unverified report by a vehicle owner.
Sulphur Spgs, TX
UNKNOWN OR OTHER
Tire monitoring system started with one tired then on to all tires one at a time came on. Then one at a time went off. Also the big display doesn't turn off when vehicle does. I have to turn truck back on and off again to get it to shut off. Just randomly shuts off going down the road. Passenger screen doesn't turn on most days. Also lights turn on by themselves in thr middle of thr night.
NHTSA complaint #11703665 — an unverified report by a vehicle owner.
Little Rock, AR
UNKNOWN OR OTHER
I purchased this RAM 1500 Big Horn Edition truck new on 12/23/24. The backup camera display has randomly failed 14 times only showing a blue screen. I have been able to clear the error by turning the vehicle off and back on except for two occasions (see*). There was not any resolution by the dealership on November 10, 2025, as they could not replicate the issue. The dates of this failure are: 1/22/2025, 1/24/2025, 2/6/2025, 3/9/2025, 3/12/2025, 5/8/2025, 5/18/2025, 5/25/2025*, 5/25/2025*, 9/24/2025, 9/28/2025*, 9/28/2025*, 10/23/2025, 10/23/2025. I'm aware of a recent recall (NHTSA CAMPAIGN ID Number: 25V826000) involving this truck and I suspect this critical backup screen failure is associated with the new recall. I have 14 images of the blue screen and will upload 5 photos for your review. If desired, I can send all 14 images later.
NHTSA complaint #11703411 — an unverified report by a vehicle owner.
Mission, TX
UNKNOWN OR OTHER
Glass sunroof exploded
NHTSA complaint #11699990 — an unverified report by a vehicle owner.
Phoenix, AZ
UNKNOWN OR OTHER
When any tire pressure is detected as low, my 3.5 inch display in front of the steering wheel switches to a display showing the four tires and each tire pressure with the low tire in a different color. Now here's the problem, a message is also displayed below the graphic saying "inflate to 50 psi". The door placard inflation is 36psi. 50psi is close to the MAX inflation list on the side wall of the tires as 51 psi. This is the exact problem listed in the existing safety recall NHTSA 25V-231, however my vehicle is not showing up as included in this recall. I believe there has been an error in identification of some affected vehicles. That is the sole purpose of this request, to make sure all impacted vehicles are properly identified. I suspect mine is not the only one not identified.
NHTSA complaint #11699257 — an unverified report by a vehicle owner.
Evansville, WI
UNKNOWN OR OTHER
Date: November 12, 2025 Vehicle: 2025 Ram 1500 Big Horn 3.0 Dealer: Frank Boucher Chrysler Dodge Jeep Ram of Janesville – 4001 Milton Ave, Janesville, WI 53546 I have been experiencing ongoing electrical and instrument cluster failures with my 2025 Ram 1500 Big Horn 3.0 since purchase. The most serious issue is a recurring message: “Warning Light Illumination Cannot Be Shown – Service Required.” This means the cluster cannot guarantee display of safety alerts such as the check engine, airbag, brake, or oil pressure lights. This is a major safety hazard because I may not be warned of a system failure while driving. The truck also shows false “Trailer Light Out” warnings when no trailer is connected, indicating a fault in the Body Control Module (BCM) or CAN bus communication. This may cause incorrect trailer or brake-light behavior, putting other drivers at risk if brake or turn-signal lighting fails to operate properly. It also displays a false “Too Much Oil” warning despite normal levels, and the 3.0 engine has no dipstick, preventing manual verification. The truck has also failed to start multiple times with both the remote fob and manual ignition. On November 12, 2025, it would not start at all; after several attempts, it started with the check engine light briefly on, then it turned off on its own. I have brought the vehicle to the dealer twice. Technicians confirmed Dodge/Stellantis is aware of the defect but said no repair or software update currently exists. The issue has been reproduced and documented. Based on symptoms and dealer feedback, this is likely a BCM or instrument cluster communication fault within the vehicle’s CAN network, affecting ignition, lighting, and safety indicator functions. It directly violates FMVSS 101 (controls and displays) and poses a serious road-safety risk. I request a full NHTSA investigation and recall for this defect, as it affects multiple Ram 1500 models and leaves drivers unaware of critical system failures.
NHTSA complaint #11698934 — an unverified report by a vehicle owner.
Holden, MA
UNKNOWN OR OTHER
Odometer is not working properly and not updating miles driven. At new start miles will be 446(example) will advance miles when driven. When vehicle is shut and restarted the odometer will revert back to original miles of 500. This started when truck was serviced on 09/03/2025 and milage was documented at 446. At every new start no matter how many miles driven the miles return to 446.
NHTSA complaint #11694290 — an unverified report by a vehicle owner.
Tonawanda, NY
UNKNOWN OR OTHER
Vehicle has been to the dealer numerous times they’ve changed the batteries. The truck will not start after it sits for 24 hours. The batteries are dead. Chrysler will not do anything about it. The dealership doesn’t know how to fix it. It’s been at the dealership on and off for almost 3 months now getting no answers or satisfaction. Truck is brand new.
NHTSA complaint #11693086 — an unverified report by a vehicle owner.
Bloomfield Hills, MI
UNKNOWN OR OTHER
On Sept 22, 2025, the vehicle completely shut off while my son was driving the car to school. The car was in Drive and gave no warning at all. It just shut off in the middle of the road while he was driving appx 25-30mph. He was able to restart the car and get to school safely. When he left school a few hours later and started to drive home, the car shut off again, without warning and while it was in Drive, again appx 25-30 mph. He was able to restart it, and then pulled into the nearest parking lot, and had the car towed to the dealership. On Sept 25, the dealer said they updated the software for "PCM" and "TCM", and replaced the Ignition System Control Module. I picked the car up later that day and began to drive home. About 10 miles into my drive home, the vehicle shut off again, without warning. The car was towed again and now the dealership is telling me they can't find anything wrong with it. This car is going to cause a serious accident and/or a serious injury or death.
NHTSA complaint #11690417 — an unverified report by a vehicle owner.
Cheyenne Wells, CO
UNKNOWN OR OTHER
The cabin pressurization system lets dirt flow through the cabin when the vehicle is on dirt roads. My previous vehicle did the same thing, same make and model just different year, 1500 2022 Big Horn. The dirt coming in is enough I have to roll the windows down to flush it out, but it still comes in. I haven't had it looked at on this one yet, but my dealer is very aware of the issue. I believe this to be a breathing health hazard and it needs to be addressed.
NHTSA complaint #11684765 — an unverified report by a vehicle owner.
Elgin, SC
UNKNOWN OR OTHER
I have owned this vehicle 10 months and for the third time now it is having the same reoccurring electrical issue. The first time the check engine light came on went to the dealer they hooked it up said just a battery drive it you will be fine. They turned the code error off. Left dealership drove to Home Depot and went to leave got in push the start button and the truck started making grinding noises and every error message for every safety device began cycling on the dash. After several minutes it all just stopped and the truck was dead no responses could not unlock or lock doors. Could not shift or do anything. It had to be towed to dealership. After two and a half weeks they said it was repaired some value was stuck open and drained battery and shorted everything out. They replaced valve and batteries. Within two months check engine light came on and vehicle was dead again. This time was able to jumpstart and took it back to dealership. Left it there they had it two weeks and said it was the battery. Claimed could have been faulty battery. Now here it is another two months and check engine light came on, truck wouldn’t start. Got a jump then every safety system error messages started cycling through again. Immediately had to disconnect both batteries to make it stop. Reconnected drive home to where it is dead as a paperweight. Called dealership and they say bring it in a week and half from now and they will get to it when they can. There is something majorly wrong with this truck. It is unreliable and not safe to drive. 100% lemon that I am stuck with due to negative equity that is growing as time passes. All the forums have people repeating same issues with their trucks as well. A coworker has same truck 1400 miles and his check engine light just came on as well. Please investigate and force them to provide a real solution for this year model truck.
NHTSA complaint #11680555 — an unverified report by a vehicle owner.
Holden, MA
UNKNOWN OR OTHER
Automatic door locks fail to lock over 15mph as all other models of Ram trucks. This is a safety issue especially when traveling with minor passengers in the rear as well as front seats. Rear seat passengers unbuckled can open door and fall out and injuries can occur.
NHTSA complaint #11665036 — an unverified report by a vehicle owner.
Boynton Beach, FL
UNKNOWN OR OTHER
I am describing a potential incident. The tow mirrors are so large on this vehicle that is virtually impossible to determine if cars are coming, especially when making a left turn. They are creating an extreme safety hazard. There are a huge number of people on the internet describing near collisions and paying dealerships huge amounts of money to replace these mirrors.
NHTSA complaint #11652084 — an unverified report by a vehicle owner.
Brownsburg, IN
UNKNOWN OR OTHER
My rear park sense turned off, there are trailer light and blind spot warnings happening every few seconds. Just to clarify the truck is not hooked up to anything , also there is a bell ringing every few seconds.
NHTSA complaint #11645442 — an unverified report by a vehicle owner.