2020 RAM 1500 other reported problems

UNKNOWN OR OTHER

The electronic gear selector on my 2020 Ram 1500 intermittently displays a "Shift to Park" warning while the vehicle is in motion, specifically during downshifting or braking. Each occurrence is accompanied by a physical jerk or lurch, consistent with the vehicle momentarily engaging an unintended gear. The warning clears without driver input. These events occur during active deceleration and represent a loss of predictable vehicle behavior, creating a serious risk of rear-end collision or loss of control. The problem has not been resolved. A dealership inspected the vehicle and recommended a Transmission Control Module (TCM) software update referencing TSB 21-019-24, to be performed at the owner's expense. No root-cause diagnosis was provided. The underlying hardware cause, most likely the gear selector position sensor or transmission range sensor, was not confirmed or ruled out. The dealer is insisting the owner pay for the software update without establishing whether the bulletin covers the reported symptom or whether the vehicle VIN falls within its scope. No warning lamps preceded the first occurrence. The symptom appeared without prior indication and has recurred across multiple drive cycles.

NHTSA complaint #11747945 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Back window was leaking into the seatbelt. I did take it in for service back in 2022 back window was replaced along with top liner. And it has still continued to leak and just now recently I’ve noticed the water must be going into the cabin mmbecause my screen has what looks to be water in it and continues to leak anytime it rains or I go in the car was and the water goes to the seatbelt I’ll attach photos it’s not letting me attach videos

NHTSA complaint #11746723 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The radion frequency module has gone bad in my truck. I assume this is due to the rear window leak that is known on these trucks. My rear window was replaced earlier this year do to damage. However, as I search the internet this issue with the radion frequency module is greatly reported and I do not understand why FCA/Mopar have not issue a recall notice on this. Instead owners are having to come out of pocket over $1000 to repair something that everyone knows is an issue.

NHTSA complaint #11745239 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While coming to a stop at an intersection, vehicle engine stalled and transmission automatically slammed itself into park, with no warning, nearly causing a collision. This issue has previously been recalled for other Ram Trucks - some were not appropriately recalled and pose a major safety risk.

NHTSA complaint #11738937 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Tailgate keeps falling open after I have ensured it was closed. There is an active recall for other rams of this year, but mine isnt listed.

NHTSA complaint #11734111 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I reported last year that my dash board has been coming off dut to the heat. Told me I had to repair myself. It's already to the pint where the whole thing is almost completely off

NHTSA complaint #11730055 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Driving and tried to pass a truck loss of power (dash lit up and no top-end) went to limp mode, Hard start upon starting and limp mode continues, code P0336 (crank sensor/reluctor wheel), on dash codes = service electric throttle control & service electronic stability control. Mileage = 110,000, Required service and maintenance completed at recommended intervals, regarding current codes cleaned all related sensors and throttle body, filters and no changes. symptoms are identical to 2019 model complaints. calling dealer regarding fuel system recall and this problem. (this is an estimated $2500 + repair by certified repair mechanic who states repair may fix for a year or less, but it is a continued issue once it starts)

NHTSA complaint #11728436 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Faulty check valve and EVAP canister/vent While fueling the vehicle, the automatic shut-off closes and will not allow it to fill the tank. This causes fuel to spill out due to backing up in the fill hose. It takes approximately 15-20 minutes to fill the vehicle because the fuel backs up, the pump clicks off prematurely, and it will not allow the fuel to flow consistently to complete fueling. When the gas spills out, it splashes on the person filling the tank, on the outside of the vehicle, and on the ground. This is a dangerous safety issue. The vehicles has not been inspected by a dealer or mechanic yet. There were no warning messages or symptoms. The vehicle has 65,000 miles. The vehicle is available for inspection. I understand that this is a common issue for this vehicle and should be recalled.

NHTSA complaint #11718370 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While driving the power plant generator for my engine failed without warning, causing my truck to stop working. There has to be a major issue with the part due to the fact that there is 6000 part back order that has been in going for over 2 years. Someone is going to get seriously injured if this part isn’t recalled and corrected. Having your car shut off at highway speeds is unacceptable. Part number 68623194AC. Ram knows there is a serious issue with this etorque power generator and is not doing anything to resolve the issues, nor making parts available to correct the issue. People trucks are now worthless lawn ornaments

NHTSA complaint #11717629 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

RF hub has now failed 3 times in the last 10 months. The last time they replaced the third brake like and now I am having the same issue. Dealership is telling me it’s the back window and that they will not pay for the problem to be fixed. Safety at risk by vehicle breaking down with no transportation on the side of the road. Problem has been confirmed by dealership which led to first repair. No warning prior to failure.

NHTSA complaint #11708373 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

A warning “Service Electronic Stability Control” is on and off when I’m driving. Brought it to local Ram Dealer but they said they can do anything about it.

NHTSA complaint #11706237 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

While I was driving my vehicle, the power steering warning came on and moments later the steering wheel locked - I could not steer my vehicle. I stopped the vehicle and it started firing all sorts of warnings. It was like all systems went haywire. Service shifter, service power steering, service electronic stability control, acc/fcw unavailable, service required, service airbag system, collision control, check engine, anti-lock breaks. The windshield wipers started without being tuned on, the engine revved up an got very loud like an airplane engine. I turned off the vehicle. When the tow truck arrived, the truck would not start so he walked away to grab the pulley and the truck started on it's own. My biggest concern is that I lost the ability to steer while I was in motion. I was informed of a VB8 recall for power steering but told my vehicle didn't qualify. This is a serious concern! It is currently with the dealership.

NHTSA complaint #11702832 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Bolts in the 2nd flange on the exhaust before the muffler break due to manufacture issue. Causes an exhaust leak and an issue with the vehicle power.

NHTSA complaint #11699785 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

UNKNOWN

NHTSA complaint #11698513 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I took my 2020 Ram 1500 EcoDiese to a Chrysler-Dodge-Ram dealership on 9/23/25 for the High Pressure Fuel Pump (HPFP) safety recall. I was told a part had to be ordered to complete the recall and gave me a rental vehicle. After a few days I contacted the dealership about my repair. They said the wrong part was ordered and the new one was in route. After about a week, I called the dealership again and I was told "the truck won't start and they were working with Stellantis to figure out why." Several more days passed, I called again, they stated that after the new pump was installed and the truck was started it "blew a rod," but they had fixed it, test drove it, and it would be ready for pick up the next day. I picked up the truck on 10/16/25 and drove less than 50 miles (first trip home from the dealership.) While traveling at highway speed on interstate 77 at night, the truck suddenly lost all engine power, a “throttle” warning message appeared, I noticed a strong odor of burnt oil, and I was only able to get from the left passing lane across to the right truck lane, only getting 2 tires on the shoulder (see pic). The truck would not start again, it just made a click-click-click sound. I jumped out of the truck as there was a truck in that lane coming toward me and ran into the woods to escape. I and the truck were nearly struck by traffic.This was a life-threatening situation. Luckily, a Courtesy Patrol saw me and blocked the lane with road flares. Eventually the truck was towed (had to be dragged on to the flatbed). At that time I noticed engine oil was splashed all over the underside of truck. It was towed to the same dealership.This catastrophic failure occurred hours after I was told it was safe to drive.This incident placed my life and the lives of other motorists at extreme risk. A recall intended to improve safety appears to have introduced a new, severe safety hazard. The truck has been at the dealership since 10/17/25 and I have not been updated since.

NHTSA complaint #11694285 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Exhaust manifold bolt broken causing exhaust gasses to leak in engine bay. Due to location of exhaust leak, it pulls exhaust gases into cab.

NHTSA complaint #11692844 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Turn signal does not shut off regardless of the position of the turn signal switch. Appears to be an issue with the SSCM. The malfunction makes safe turning/lane-changing impossible. It has been confirmed by the dealership but has not been inspected. There was no forewarning prior to the malfunction and no indication besides the malfunction itself.

NHTSA complaint #11687981 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On June 26, 2025 there was heavy thunderstorms throughout our area. I was driving to my office to pick up an item and all of a sudden my dashboard lit up with numerous error messages. I turned the truck off and could not get it to start again. I had to have it towed to the dealership and they cleaned some electrical connectors and returned it to me. My wife picked it up and on the drive home the windshield wipers went off and she also had numerous error messages on the dashboard so we returned it to the dealership. They replaced some modules as they found rust and returned the truck to me. When I went to the dealership to pick it up the truck would not start. They then said there was some corrosion in the star connectors and some moisture behind the radio. They replaced parts and returned it back to me. Since then I have had the truck back and had three more electrical issues with the vehicle. The service technician does not know what the error is and is having trouble pinpointing the problem. Its an electrical issue that they can't figure out. Tomorrow I am returning my truck for the sixth time for the same issue. I do not trust the truck to drive around and have not been able to use it for over 60 days.

NHTSA complaint #11683478 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On multiple occasions while making a slow turn. My vehicle would shut off put itself in park and set the emergency brake. My truck does have the etorque and I see this is a known issue with etorques. I it happened a few times and I thought it was just a fluke but after my last incident I did some research and found out it is an issue.

NHTSA complaint #11677936 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The dashboard leather on my 2020 Ram Longhorn (VIN [XXX] ) has severely bubbled and separated from the underlying structure. The warping creates dangerous glare and distortion in the windshield, compromising forward visibility. Additionally, the deformation extends over the passenger side airbag panel, raising serious concerns about whether the airbag can deploy correctly. This is a well-documented defect on 2019–2020 Ram Longhorn dashboards due to adhesive failure, not wear and tear. FCA/Stellantis is aware of the issue and has issued technical bulletins, but many vehicles remain unrepaired. This should be treated as a safety issue and addressed via recall or extended coverage. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11668803 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Software issue with 12' display unit. The issues began occurring over the past several months. Sirius XM radio frequently searching for signal lasting for hours, and nothing else would play, not the radio nor the Pandora app with UCONNECT. The backup camera displayed on the screen when in D. Then, on 6/10/2025, the backup camera stopped working altogether. When shifted into R, 12' display shows a blue screen with "Camera System Unavailable." The camera control buttons are fixed in position. On 6/11/2025, the 12' display showed Sirius XM subscription update and left me with the Sirius preview screen even though I have a subscription. This lasted several hours. Upon, restart, Sirius shows loading again. Still no backup camera.

NHTSA complaint #11666358 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Currently Ram has extended its warranty on the back break light due to a leaking/sealant issue on certain models and years. The truck also leaks through the window frame that crakes in these vehicle's. It seems that maybe this isn't being looked at as a safety concern and think it should be. Water leaking in due to this issue is now causing stagnant water. I have 2 kids that sit in the back of the truck and have been subject to breathing in the mold that has built up. I believe the result of mold growth is a great safety concern. I have seen this complaint all over the internet and even on the 5th generation website. I think a full investigation on this should be done immediately. It also seems Ram is aware of the issue because they no longer install this window. We have always had the issue but never understood why the truck had a bad smell to it. It took a very long time to finally realize the smell was coming through the back window and into the cabin but behind the seats. My truck is a 2020 Dodge Ram Laramie 5th generation with less then 25,000 miles on it. I attached a list of webites that immediately pop up when you type Dodge back window leak

NHTSA complaint #11664319 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Driving down the road, my auto start stop failure light appeared on dash, followed by a check engine light and a battery light. Tried to pull over on the side of the road when I lost all electrical components including power steering, ac, radio etc. the truck slammed itself into park abruptly and turned itself off. I was stranded on the side of the road and nearly got hit by passing cars several times as I was in a curve in the road. After further investigation it has been determined that the bearings inside of the generator (part number: 68623194AB) went out. The part needed to fix the truck is not being made by the supplier and I have been nearly 2 months and counting paying for a truck to sit and look pretty as the truck is completely unusable. One dealership told me this part was on back order for over Five thousand customers.

NHTSA complaint #11655150 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The 48V Belt Starter Generator failed on my 2020 Ram 1500 with the 5.7L eTorque system. It caused my truck to stall in the middle of a busy intersection at a red light. The battery drained fast, and I couldn’t move the truck out of the way. I was stuck in a dangerous spot cars were coming around a turn at 45–55 mph, and since my hazard lights started dying too, I had to get out in the rain and wave people away so they wouldn’t hit me. I was honestly afraid for my life. I ended up calling 911 and my insurance to get towed out of there. Before it happened, I saw a battery warning and something about the battery system. A mechanic and a dealer confirmed the issue was the 48V generator. I started calling around for the part, and every dealer I spoke with told me it’s on national backorder. One told me there were over 2,600 people already waiting for it, another said over 3,000 are on the list and no one has any idea when they’ll get them. There are a lot of people dealing with this, and it’s not just an inconvenience it’s dangerous. This part failing leaves people stranded in traffic, sometimes without power or lights. Something needs to be done. A recall would be the right thing.

NHTSA complaint #11654207 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

1. Safety Issue 1: Cracked Exhaust Manifold & Exhaust Leak Description: Loud knocking noise on startup, strong exhaust fumes entering cabin. Dealer Diagnosis: Both exhaust manifolds cracked, multiple broken bolts. Risk: Potential carbon monoxide poisoning, engine damage, and fire hazard. Dealer Response: Refused repair, quoted $3,500. No assistance from Chrysler. Pattern Failure: Online forums show many owners with identical issues—clearly a manufacturing defect. 2. Safety Issue 2: Dashboard Delamination & Toxic Fumes Description: Dashboard surface peeling, strong chemical odor in cabin. Risk: Toxic off-gassing causes headaches/nausea; peeling material obstructs visibility. Pattern Failure: Widespread reports for this model/year—faulty adhesive is to blame. Manufacturer Negligence: Chrysler and dealerships are aware but refuse responsibility, blaming "wear and tear." Exhaust leaks and toxic interiors are unacceptable safety hazards—yet no recall exists. Request to NHTSA: Investigate these defects for potential recall. Force Chrysler to acknowledge and repair affected vehicles. Urgency: Driving this vehicle is a health risk. NHTSA must act before more are harmed.

NHTSA complaint #11652480 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Leaking back glass, Soaked carpet, and a musty odor.

NHTSA complaint #11642942 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Vehicle had a temporary shutoff when doing a rolling stop. The vehicle temporarily lost power when decelerating to the stop sign at 5-10 MPH, then starting again as I began to accelerate. Can not replicate problem again.

NHTSA complaint #11637493 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The vehicle exhaust gasket fails at 50,000 miles on the 2020 Ram pickup causing carbon monoxide to enter the cab when idling. This is very common on this particular truck. Ram has yet to issue a recall.

NHTSA complaint #11635595 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My screen is delaminating on a 4 year old vehicle. This should not be happening and was told by my local Dodge dealership that it is not covered under a warranty, nor my extended warranty or a recall. This is poor manufacturing. My vehicle does not sit in direct sunlight.

NHTSA complaint #11635600 — an unverified report by a vehicle owner.