FaultScore

2022 RAM 2500 driver assist problems

19 of the 270 complaints about the 2022 RAM 2500 are about the driver-assist systems — 7% of everything reported for this model year.

C

19

Complaints

2

Crashes

0

Fires

0

Injuries

Exactly what failed

Automatic Emergency Braking 4 21.1%
Warnings 3 15.8%
Adaptive Cruise Control 3 15.8%
Warnings 3 15.8%
Rearview System Braking 2 10.5%
Warning 2 10.5%
Back Over Prevention 1 5.3%
Assist 1 5.3%

Driver Assist & Collision Avoidance across every RAM 2500 year

2017 69 19.4%
2018 257 72.2%
2022 19 5.3%
2024 11 3.1%

What owners said

Filed with NHTSA, in their own words.

Barnesville, OH

FORWARD COLLISION AVOIDANCE: WARNINGS

My screen on my truck went out and had to be reset manually, next my heated steering wheel stopped working. The problem is the cool spring in my steering wheel. Upon research there is a common problem with this said coil spring. This can cause multiple problems including loss of air bag function and front end collision indicator which comes on time to time saying it’s disabled due to this same said coil. Why this is not a recall and the owner’s responsibility is unknown. There is also no indicator telling you if the airbag may or may not deploy when need from this issue.

NHTSA complaint #11698071 — an unverified report by a vehicle owner.

Forest Grove, OR

FORWARD COLLISION AVOIDANCE: WARNINGS

This vehicle is 3 years old and has 29k miles driven. The forward collision avoidance system stopped working and can no longer be turned on. This installed safety feature is no longer usable and is a risk to passengers in the event of a road Hazzard situation presents itself. The system failed without warning. The vehicle was taken into the dealer for inspection and the dealer confirmed that the Drivers Assistance System Module (DASM) has failed and requires replacement.

NHTSA complaint #11685133 — an unverified report by a vehicle owner.

Forest Grove, OR

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

This vehicle is 3 years old and has 29k miles driven. The forward collision avoidance system stopped working and can no longer be turned on. This installed safety feature is no longer usable and is a risk to passengers in the event of a road Hazzard situation presents itself. The system failed without warning. The vehicle was taken into the dealer for inspection and the dealer confirmed that the Drivers Assistance System Module (DASM) has failed and requires replacement.

NHTSA complaint #11685133 — an unverified report by a vehicle owner.

Midlothian, TX

BACK OVER PREVENTION: WARNINGS

The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.

NHTSA complaint #11664520 — an unverified report by a vehicle owner.

Midlothian, TX

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The radio screen will cut out and turn black randomly but will continue playing music. When this occurs, the screen will not turn back on even if the truck is put in reverse. This is a serious safety concern since the back up camera is inoperative. This has happened three separate times in the past month, and I have video of two instances that was provided to the dealership.

NHTSA complaint #11664520 — an unverified report by a vehicle owner.

Appleton, WI

BACK OVER PREVENTION: WARNINGS

Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.

NHTSA complaint #11642423 — an unverified report by a vehicle owner.

Appleton, WI

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Vehicle has continuous ongoing issues since day of purchase with big screen radio display. System randomly changes screens and drops connection with source over and over again while vehicle is in operation. This is also affecting the rear parking assist sensor system making it work randomly at times and give false triggers or sometimes no triggers when collision is about to happen. The random screen changes are an EXTREME distraction while driving because the screen is extremely large in the center stack and when the image is randomly changing in your peripheral vision it draws driver's attention off the road. These connection issues also affect audio sources and make it necessary for the driver to interact with touch screen a ridiculous number of times per short drive further distracting the driver. There has been ongoing issues with this vehicle since the day I purchased it new. Multiple attempts by multiple different Ram dealerships to repair/resolve the issues with no solutions found yet. Actual radio unit in dash was replaced with 2 new units by dealers in attempts to resolve issues with no improvements. Dealerships have worked with Ram engineering and opened multiple STAR cases on vehicle in relation to these problems. Contacted Ram customer care multiple times and requested Ram buyback or deem this vehicle as lemon law vehicle. To date vehicle has been in for attempted service for these issues more than 4 times and would have been in 2-3 times this number of visits if not such an extreme inconvenience. Demanded Ram buyback the vehicle and have got pushback from them. Vehicle has been in service since May 2023, was purchased new from dealer with less than 100 miles on odometer.

NHTSA complaint #11642423 — an unverified report by a vehicle owner.

Kyle, TX

LANE DEPARTURE: WARNING

The grid heater bolt can fail and fall into cylinder number 6 and cause catastrophic failure causing an accident. The 68RFE transmission is prone to failure and should be repaired/replaced. The hydraulic liters are subject to failure and should be replaced with solid lifters.

NHTSA complaint #11617070 — an unverified report by a vehicle owner.

Belgrade, MT

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

The camera that controls the entire ADAS system randomly goes out or loses its calibration. This is so common the part is back ordered with no expected delivery date.

NHTSA complaint #11589720 — an unverified report by a vehicle owner.

Belgrade, MT

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The camera that controls the entire ADAS system randomly goes out or loses its calibration. This is so common the part is back ordered with no expected delivery date.

NHTSA complaint #11589720 — an unverified report by a vehicle owner.

Belgrade, MT

FORWARD COLLISION AVOIDANCE: WARNINGS

The camera that controls the entire ADAS system randomly goes out or loses its calibration. This is so common the part is back ordered with no expected delivery date.

NHTSA complaint #11589720 — an unverified report by a vehicle owner.

San Antonio, TX

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Al ir manejando se desconectó acc/fcw, lanesense y frenos de remolque

NHTSA complaint #11578503 — an unverified report by a vehicle owner.

San Antonio, TX

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Al ir manejando se desconectó acc/fcw, lanesense y frenos de remolque

NHTSA complaint #11578503 — an unverified report by a vehicle owner.

San Antonio, TX

BACK OVER PREVENTION: WARNINGS

Al ir manejando se desconectó acc/fcw, lanesense y frenos de remolque

NHTSA complaint #11578503 — an unverified report by a vehicle owner.

Rochester, KY

BACK OVER PREVENTION

The contact owns a 2022 Ram 2500. The contact received notification of NHTSA Campaign Number 23V06000 (Electrical System) and 23V654000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The local dealer was contacted and made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11553762 — an unverified report by a vehicle owner.

St. Paul, OR

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The abs and traction control Lights keep coming on making the safety systems unavailable. This has happened 5 times, they clear when stopped but come on again. I am driving in snowy conditions and am in danger. This was scanned By one dealer and they said sometimes the sensor malfunctions and it reset and it was fixed - it kept happening on a cross country trip.

NHTSA complaint #11499120 — an unverified report by a vehicle owner.

White Post, VA Crash

LANE DEPARTURE: ASSIST

When turning on a highway exit ramp approximately 60mph Adaptive steering may have caused vehicle to not turn adequately and begin to go off the road. Lane keep assist failed to keep or even attempt to keep vehicle in lane and on the road. Adaptive steering may have prevented corrective action to prevent incident. Vehicle struck a guard rail as a result which potentially could have been fatal. No testing, investigation, or inspection has been conducted at this time. No warnings or messages were displayed.

NHTSA complaint #11474273 — an unverified report by a vehicle owner.

White Post, VA Crash

LANE DEPARTURE: WARNING

When turning on a highway exit ramp approximately 60mph Adaptive steering may have caused vehicle to not turn adequately and begin to go off the road. Lane keep assist failed to keep or even attempt to keep vehicle in lane and on the road. Adaptive steering may have prevented corrective action to prevent incident. Vehicle struck a guard rail as a result which potentially could have been fatal. No testing, investigation, or inspection has been conducted at this time. No warnings or messages were displayed.

NHTSA complaint #11474273 — an unverified report by a vehicle owner.

Centre, AL

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Recall was completed on 4/9/22 but is showing incomplete when searching the vin. Thank you for regards to this matter

NHTSA complaint #11460249 — an unverified report by a vehicle owner.

Other 2022 RAM 2500 problems

← Full 2022 RAM 2500 report