Owners have filed 92 complaints
about the 2022 RAM Promaster with NHTSA between 2022 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 5 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 56
Against the median year of the RAM Promaster. 50 means typical for this
model; 100 means roughly double.
Severity — 17
3.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
73% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Adaptive Cruise Control
726.9%
Warnings
623.1%
Body
519.2%
Automatic Emergency Braking
415.4%
Controls/Control Wiring
13.8%
Warning
13.8%
Other
13.8%
Tread/Belt
13.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
218.2%
10,000 – 24,999 miles
218.2%
25,000 – 49,999 miles
545.5%
50,000 – 74,999 miles
218.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2022peak 8Aug 2026
NHTSA investigations into the 2022 RAM Promaster
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
PE26002Opened 2 Mar 2026Still openELECTRICAL SYSTEM:WIRING:CONNECTORS/PLUGS/RECEPTACLES
Loss of Power Steering Assist
The Office of Defects Investigation (ODI) has received 19 Vehicle Owner Questionnaires (VOQs) alleging an intermittent or complete failure of the power steering assist system in certain Model Year (MY) 2022-2023 RAM ProMaster 1500, 2500, and 3500 vehicles. Failure of the power steering assist system can result in increased steering effort required to control the vehicle. An increase in steering effort can potentially lead to a loss of directional control of the vehicle. Several received reports allege failures of the steering rack with specific reports citing water intrusion into the electrica...
Recalls on the 2022 RAM Promaster
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.
25V720000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.
Risk: Electrical circuits that overheat increase the risk of a fire.
25V330000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
24V436000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
24V416000
STRUCTURE:BODY:DOOR
Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."
Risk: A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.
24V197000
ELECTRICAL SYSTEM:WIRING
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.
24V129000
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.
22V947000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202557827,010 units in Canada
Engine
Issue: On certain vehicles, the wiring for the 400 W radiator cooling fan module may not have proper circuit protection. Additionally, the bearing for the fan could fail. If this happens, the wiring could overheat and melt before the fuse blows. Safety Risk: Wiring that overheats and melts could create the risk of a fire. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to replace the cooling fan module and fuse. The dealer will also install a label on the power distribution center and add an insert to the owner's manual.
Recall 202527317,910 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners in writing and advise you to take your vehicle to a dealership to update the security gateway module software.
Recall 2024548314,717 units in Canada
Label
Issue: On certain vehicles, the tire and loading information label does not list that there is no spare tire in both official languages. The label reads as "NONE" when it should read as "NONE / AUCUN". Canadian regulations require the information to be listed on the label in both English and French. Safety Risk: This error does not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the tire and loading information label for all new vehicles.
Recall 2024338126,530 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to appear on the display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear. Note: For the Grand Cherokee model, this recall affects 2022-2023 Jeep Grand Cherokee and 2021-2023 Grand Cherokee L models. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to update the radio software.
Recall 202432724 units in Canada
Structure
Issue: On certain vehicles, the passenger-side sliding door may be missing a support beam. In a crash, this could reduce the door's strength. Additionally, the tire and loading information label may not list the correct seating capacity. Safety Risk: A door structure that isn't strong enough could increase the risk of injuries in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to install the missing door beam and replace the tire and loading information label.
Recall 2024169389 units in Canada
Lights And Instruments
Issue: On certain vehicles, a wiring problem could cause the left-rear tail lamp and/or turn signal not to work. Safety Risk: A tail lamp that doesn't work could make the vehicle less visible to others. A turn signal that doesn't work could cause a person not to recognize when a driver intends to turn or change lanes. Both issues could increase the risk of a crash. Corrective Actions: FCA Canada will notify owners by mail. The corrective actions for this recall are under development.
Recall 20241152,061 units in Canada
Seats And Restraints
Issue: On certain vehicles, the driver seat belt buckle may not have been manufactured correctly. As a result, the reminder chime and visual tell-tale may stay on, even if your seat belt is buckled. Safety Risk: A seat belt warning that doesn't work correctly could create confusion. Not wearing your seat belt can increase the risk of injury in a crash. Corrective Actions: FCA Canada will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the driver seat belt buckle.
Reports where the owner recorded a crash, a fire, an injury or a death.
Stoughton, MACrash
SERVICE BRAKES
On 11/2022 my company purchased a 2023 Dodge Promaster Work Van from a dealership brand new. In March 2023 one of my employees was driving the vehicle and there was an electrical issue which caused the breaks to not respond, and we rear ended a car which then hit the car in front of them. We were only going around 10-20 MPH as we were coming to a red light and could not stop. We requested an investigation into the source of the issue as it should not be out fault that a brand new car's breaks failed. Chrysler corporate sent someone to look at the van. They concluded that after market LEDs were installed in the back of the van improperly, and it caused a short in the electrical system which caused the breaks to fail. Chrysler Corporate said it was not their issue and closed the case. After looking at pictures from before we ever even looked at the van I saw that the LEDs were already there. The dealership admitted in email that the LEDs were in the van before we even took it off the lot. I told my insurance company this, but they did not pursue it leaving the liability on us. My insurance then dropped us as a customer. The dealership stated in email they fixed the LED lights and everything works once again. We take the van and begin using it again. Fast forward to March 2024, a different worker is driving the same van and they are again coming to a red light. The breaks fail once again. This time the breaks were going to the ground and not slowing the van down at all. My worker hits another car and then turns off and hits a fence so he does not hit anyone else in the road. This time I send my van to my local certified Chrysler dealership to have it sit there as I will initiate an inspection once again. After another month or so they finally inspect it around April 20th. This time after the inspection finishes, but does not give me a reason just meta data. You can see we used the breaks, but the speed did not slow down. This van has been a nightmare.
NHTSA complaint #11614386 — an unverified report by a vehicle owner.
Phoenix, NYFire
ELECTRICAL SYSTEM
On November 3, 2023 I was driving the van on the NYS Thruway. I had stopped at a rest area to use the facilities. When I returned to the van about 5 minutes later the vehicle was smoking profusely and objects were falling out of the engine area. By the time i got to the van there were flames coming out of the engine area and the entire front of the van was engulfed in flames. Luckily someone had called the fire department and the flames were extinguished quickly. In the meantime I had removed 2 Alpacas from the rear of the van with the help of witnesses. There were no warning signs of an issue with the engine. No warning lights and not burning odor. So, yes, I feel the I, my alpacas, and others safety were put at risk. I am so thankful that the fire started while I was stopped at the rest area and not while driving on the thruway and avoided a real tragedy. The van is a total loss.The incident has been reported to insurance and currently under investigation and are waiting a final report.
NHTSA complaint #11558177 — an unverified report by a vehicle owner.
Phoenix, NYFire
ENGINE
On November 3, 2023 I was driving the van on the NYS Thruway. I had stopped at a rest area to use the facilities. When I returned to the van about 5 minutes later the vehicle was smoking profusely and objects were falling out of the engine area. By the time i got to the van there were flames coming out of the engine area and the entire front of the van was engulfed in flames. Luckily someone had called the fire department and the flames were extinguished quickly. In the meantime I had removed 2 Alpacas from the rear of the van with the help of witnesses. There were no warning signs of an issue with the engine. No warning lights and not burning odor. So, yes, I feel the I, my alpacas, and others safety were put at risk. I am so thankful that the fire started while I was stopped at the rest area and not while driving on the thruway and avoided a real tragedy. The van is a total loss.The incident has been reported to insurance and currently under investigation and are waiting a final report.
NHTSA complaint #11558177 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Superior, CO
STEERING
Intermittent 'Service Power Steering' and LaneSense warnings first appeared in May 2026. Repair shop found Diagnostic trouble code C1593-49 - Steering torque sensor circuit/internal electronic failure. The repair shop found water intrusion and corrosion at steering electrical connector(s). Cleaning did not resolve the fault. Diagnosis: Internal steering torque sensor failure. Sensor is integral to the electric steering rack; complete rack replacement required. Photos are available for inspection. Safety of the driver and all others on the road was at risk, as the 2022 Promaster 3500 is a heavy vehicle that could become unmanageable without power steering. Problem was confirmed by EAS Tire and Auto in Lafayette, Colorado. The component was returned to Mopar when the new component was ordered. This issue is an additional example/complaint to NHTSA Investigation PE26-002 for intermittent or complete loss of electric power steering, including reports involving water intrusion and corrosion affecting the power steering system. My vehicle exhibits substantially similar symptoms and diagnostic findings. I have a finalized repair invoice, diagnostic report showing DTC C1593-49, and photographs of corrosion/connectors.
NHTSA complaint #11757524 — an unverified report by a vehicle owner.
Superior, CO
LANE DEPARTURE: WARNING
Intermittent 'Service Power Steering' and LaneSense warnings first appeared in May 2026. Repair shop found Diagnostic trouble code C1593-49 - Steering torque sensor circuit/internal electronic failure. The repair shop found water intrusion and corrosion at steering electrical connector(s). Cleaning did not resolve the fault. Diagnosis: Internal steering torque sensor failure. Sensor is integral to the electric steering rack; complete rack replacement required. Photos are available for inspection. Safety of the driver and all others on the road was at risk, as the 2022 Promaster 3500 is a heavy vehicle that could become unmanageable without power steering. Problem was confirmed by EAS Tire and Auto in Lafayette, Colorado. The component was returned to Mopar when the new component was ordered. This issue is an additional example/complaint to NHTSA Investigation PE26-002 for intermittent or complete loss of electric power steering, including reports involving water intrusion and corrosion affecting the power steering system. My vehicle exhibits substantially similar symptoms and diagnostic findings. I have a finalized repair invoice, diagnostic report showing DTC C1593-49, and photographs of corrosion/connectors.
NHTSA complaint #11757524 — an unverified report by a vehicle owner.
Bonita Springs, FL
POWER TRAIN
Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The intake manifold sits directly beneath this leak point and contains a recessed area where water can pool. After heavy rainfall, water entered the intake system and subsequently reached cylinders 2 and 4, causing the engine to hydrolock upon startup. The engine was rendered inoperable at only 29,139 miles. Detailed Description of the Incident The vehicle was parked outside an auto repair facility for a routine battery replacement. It was not driven during this period. Over the course of two heavy rain events, water entered the engine compartment through the failed seam in the two piece cowl. When the repair facility attempted to start the vehicle, the engine immediately hydrolocked. Upon disassembly: •The air intake tract was found full of water. •The intake manifold contained pooled water. •Cylinders 2 and 4 contained water. •The engine suffered internal damage consistent with hydrolock and was declared a total loss. All findings were documented by the mechanic, including photographs and diagnostic notes. Safety Concern This failure represents a serious safety defect. Water intrusion through a structural component should not be able to reach the intake manifold or engine cylinders under any circumstances — especially while the vehicle is stationary. A sudden hydrolock event can cause: •Immediate engine shutdown •Loss of motive power •Loss of power steering and braking assist •Potential loss of control if occurring while driving •Extremely costly engine destruction Inspected by mechanic. Nobody else. No warnings.
NHTSA complaint #11757003 — an unverified report by a vehicle owner.
Bonita Springs, FL
STRUCTURE:BODY
Component/System: Structure – Cowl / Air Intake / Engine Issue: Water intrusion through cowl leading to intake flooding and engine hydrolock Summary of the Defect The vehicle experienced a catastrophic engine failure caused by water intrusion through the two piece cowl assembly. The seal between the two cowl sections failed, allowing rainwater to pour directly into the engine compartment. The intake manifold sits directly beneath this leak point and contains a recessed area where water can pool. After heavy rainfall, water entered the intake system and subsequently reached cylinders 2 and 4, causing the engine to hydrolock upon startup. The engine was rendered inoperable at only 29,139 miles. Detailed Description of the Incident The vehicle was parked outside an auto repair facility for a routine battery replacement. It was not driven during this period. Over the course of two heavy rain events, water entered the engine compartment through the failed seam in the two piece cowl. When the repair facility attempted to start the vehicle, the engine immediately hydrolocked. Upon disassembly: •The air intake tract was found full of water. •The intake manifold contained pooled water. •Cylinders 2 and 4 contained water. •The engine suffered internal damage consistent with hydrolock and was declared a total loss. All findings were documented by the mechanic, including photographs and diagnostic notes. Safety Concern This failure represents a serious safety defect. Water intrusion through a structural component should not be able to reach the intake manifold or engine cylinders under any circumstances — especially while the vehicle is stationary. A sudden hydrolock event can cause: •Immediate engine shutdown •Loss of motive power •Loss of power steering and braking assist •Potential loss of control if occurring while driving •Extremely costly engine destruction Inspected by mechanic. Nobody else. No warnings.
NHTSA complaint #11757003 — an unverified report by a vehicle owner.
Tolland, CT, CT
STEERING
The forward collision light has been on but has not been affecting driving. Since I saw that here I figured it was worth mentioning. I have mentioned this to the dealership that is handling the current recalls as well. The more pressing issue is the steering. It happened once before where I was backing up and the steering wheel became difficult to rotate and violently jerking back against the direction of rotation. After shutting down the van and restarting it the issue had seemingly gone away. I emailed RAM about this initial occurrence but have yet to hear back. Last night, July 26, 2026, the issue occurred again as I was attempting to back out of my driveway. As I tried to turn the steering wheel it seemed to "fight" me, becoming difficult to rotate and violently jerking the other way against the direction I was attempting to rotate it. I switched from reverse to drive and was able to re-park the van where it was parked prior. My safety was not compromised in any considerable manner as this occurred at low, "driveway" speed. It was just me in the vehicle with no one else around. The problem has not been reproduced by a dealer yet nor has it been inspected by a dealer or service center. The warning lamps for the ESC and EPS came on once the problem began occurring but seemed to turn off after restarting. The problem appears to be currently intermittent in nature but, based on other accounts, the fact that this is occurring is seemingly indicative of a more serious issue in how this vehicle was manufactured. My concern is this happening at highway speeds where my safety and the safety of others will be jeopardized. ***I have a video I can send you but the link below does not allow mp4 files***
NHTSA complaint #11752975 — an unverified report by a vehicle owner.
Tolland, CT, CT
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision light has been on but has not been affecting driving. Since I saw that here I figured it was worth mentioning. I have mentioned this to the dealership that is handling the current recalls as well. The more pressing issue is the steering. It happened once before where I was backing up and the steering wheel became difficult to rotate and violently jerking back against the direction of rotation. After shutting down the van and restarting it the issue had seemingly gone away. I emailed RAM about this initial occurrence but have yet to hear back. Last night, July 26, 2026, the issue occurred again as I was attempting to back out of my driveway. As I tried to turn the steering wheel it seemed to "fight" me, becoming difficult to rotate and violently jerking the other way against the direction I was attempting to rotate it. I switched from reverse to drive and was able to re-park the van where it was parked prior. My safety was not compromised in any considerable manner as this occurred at low, "driveway" speed. It was just me in the vehicle with no one else around. The problem has not been reproduced by a dealer yet nor has it been inspected by a dealer or service center. The warning lamps for the ESC and EPS came on once the problem began occurring but seemed to turn off after restarting. The problem appears to be currently intermittent in nature but, based on other accounts, the fact that this is occurring is seemingly indicative of a more serious issue in how this vehicle was manufactured. My concern is this happening at highway speeds where my safety and the safety of others will be jeopardized. ***I have a video I can send you but the link below does not allow mp4 files***
NHTSA complaint #11752975 — an unverified report by a vehicle owner.
Saint Albans, WV
STEERING
I am reporting a severe, intermittent loss of Electronic Power Steering (EPS) assist on a 2022 Ram ProMaster cargo van at ~21,000 miles. The defect causes sudden drops in steering assistance and erratic wheel-jerking under heavy electrical loads during rapid, low-speed turns while parking.A professional dealer teardown and inspection at Dutch Miller Ram confirmed that environmental rainwater from the windshield cowl completely breached the factory weatherproofing seals. Standing liquid was found pooling inside the bottom floor of the connector housing, causing severe copper oxidation (galvanic corrosion) and visible electrical arcing on a constantly energized 12V male pin inside the EPS gear cylinder. This high-current bottleneck drops voltage under load, causing the internal ECU to cut assist as a safety fail-safe.Critically, this design defect created an immediate, progressive cascading failure dating back to the very first month of ownership. Because this 12V power line remains constantly "hot" while parked, the pooling water established an un-metered short-circuit bridge directly to the frame ground. This forced an aggressive parasitic electrical drain that repeatedly flattened the battery after sitting for short two-week intervals throughout its lifespan, destroying the original factory battery.The dealer's safety protocol requires a complete steering rack replacement. However, because Ram recognized this vulnerability, they completely superseded the part with a redesigned assembly that forces consumers to purchase new, non-faulty tie rod assemblies just to make it compatible, inflating costs to over $6,000. This data directly supports the active NHTSA investigation into 2022-2023 ProMaster steering modules. Furthermore I imagine that since some people may continue to drive the vehicle under this particular condition of "barely being affected" until there is sudden failure on the highway or zero signs prior to catastrophic failure. I STILL OWE $ ON THIS VEHICLE
NHTSA complaint #11749895 — an unverified report by a vehicle owner.
Saint Albans, WV
ELECTRICAL SYSTEM
I am reporting a severe, intermittent loss of Electronic Power Steering (EPS) assist on a 2022 Ram ProMaster cargo van at ~21,000 miles. The defect causes sudden drops in steering assistance and erratic wheel-jerking under heavy electrical loads during rapid, low-speed turns while parking.A professional dealer teardown and inspection at Dutch Miller Ram confirmed that environmental rainwater from the windshield cowl completely breached the factory weatherproofing seals. Standing liquid was found pooling inside the bottom floor of the connector housing, causing severe copper oxidation (galvanic corrosion) and visible electrical arcing on a constantly energized 12V male pin inside the EPS gear cylinder. This high-current bottleneck drops voltage under load, causing the internal ECU to cut assist as a safety fail-safe.Critically, this design defect created an immediate, progressive cascading failure dating back to the very first month of ownership. Because this 12V power line remains constantly "hot" while parked, the pooling water established an un-metered short-circuit bridge directly to the frame ground. This forced an aggressive parasitic electrical drain that repeatedly flattened the battery after sitting for short two-week intervals throughout its lifespan, destroying the original factory battery.The dealer's safety protocol requires a complete steering rack replacement. However, because Ram recognized this vulnerability, they completely superseded the part with a redesigned assembly that forces consumers to purchase new, non-faulty tie rod assemblies just to make it compatible, inflating costs to over $6,000. This data directly supports the active NHTSA investigation into 2022-2023 ProMaster steering modules. Furthermore I imagine that since some people may continue to drive the vehicle under this particular condition of "barely being affected" until there is sudden failure on the highway or zero signs prior to catastrophic failure. I STILL OWE $ ON THIS VEHICLE
NHTSA complaint #11749895 — an unverified report by a vehicle owner.
Kaneohe, HI
STEERING
The power steering for my 2022 Ram Promaster failed on 3/7/24. The safety issue this caused was that steering the van was nearly impossible. Fortunately, the failure occurred while I was in a parking lot. The van had to be towed to the local dealer. The defective parts were on backorder (part number 6TB16JXWAC Module-steering control) and arrived on 5/21/24. This was covered under warranty and the repair work was done by the local dealer. There weren't any warning lamps that would indicate an issue. I used the van to drive to the jobsite, worked for a few hours, and the issue occurred as I was leaving for the day.
NHTSA complaint #11746282 — an unverified report by a vehicle owner.
Encinitas, CA
SERVICE BRAKES
forward collision warning has never worked, after resetting it in controls it will show not working soon after. this has occurred in many 2022 and 2023 ProMaster units. the company says it is a weather problem. after replacing the camera unit, it still does not function. I purchased this unit new, it has never worked.I purchased this unit especially for this safety feature among others included in the contract.
NHTSA complaint #11743334 — an unverified report by a vehicle owner.
Vero Beach, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
Promaster 3500 Forward Collision Warning turning itself off in Uconnect. Uconnect is where you can turn off FCW or set it to warning only, or warning and braking. I want it ON all the time but it keeps setting itself OFF. I turn on the vehicle and I see the warning light indicating it is turned OFF. I have to go into setting and set it manually. I will travel to get gas and when I re start the vehicle it is set OFF again. If I don't happen to notice it, I'm traveling down the road without this safety feature, which to me is dangerous and just not right. My Promaster is a Roadtrek van and the service manager at the dealer where I purchased the van says he sees this light on all the time on other Promaster vehicles and just ignores it. I see many posts on Roadtrek and Promaster forums that reference people having the same issue. Ram dealer finally acknowledged the issue but is unable to get any acknowledgement from the manufacturer that they are working on a fix. I've had this issue from day one and have taken it to the dealer several times with no resolution. This is one thread that documents what I have experienced as well: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11742434 — an unverified report by a vehicle owner.
Coraopolis, PA
STEERING
While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the dealership. Water intrusion and corrosion damaged a wiring harness and rack and pinion. The cost to repair was $5200. The dealership we use is Diehl Automotive. 6181 Steubenville Pike, McKees Rocks, PA 15136. They told me this is the 12th van they've had this happen to. They told me to report this incident since it is a safety hazard and the vehicle is only 4 years old.
NHTSA complaint #11742299 — an unverified report by a vehicle owner.
Coraopolis, PA
ELECTRICAL SYSTEM
While driving, the power steering stopped and basically locked up the steering wheel almost causing an accident. At the same time, multiple warnings flashed on the dash. After restarting, the vehicle operated as should until the following day when it occurred again and we had to have it towed to the dealership. Water intrusion and corrosion damaged a wiring harness and rack and pinion. The cost to repair was $5200. The dealership we use is Diehl Automotive. 6181 Steubenville Pike, McKees Rocks, PA 15136. They told me this is the 12th van they've had this happen to. They told me to report this incident since it is a safety hazard and the vehicle is only 4 years old.
NHTSA complaint #11742299 — an unverified report by a vehicle owner.
Harahan, LA
ELECTRICAL SYSTEM
VIN: [XXX] Recall data refreshed on Apr 18,2026 1Unrepaired Recalls associated with this VIN Oct 23,2025 Manufacturer Recall Number67C NHTSA Recall Number25V-720 Recall StatusRecall Incomplete, remedy not yet available Summary 4-13-2026 Is someone going to have to die because this vehicle is still on the road with a recall that could start a fire in the engine compartment that no one knows what causes it except that it has something to do with the radiator fans. This is a very serious situation. No one should be able to drive a vehicle with this kind of problem. This recall was issued several months ago, I think from October 2025. This van has a camper made in it by Thor Twist and sold by Camping World in Arkansas. We bought it to travel around the country we retire. What a nightmare. We have a granddaughter who lives with us and goes camping with us most of the time. We also have a handicapped daughter who also travels with us sometimes. She has never been able to walk. What if the van catches on fire while she is with us? My wife and I are in our mid [XXX] . We have been losing sleep thinking about this The people we bought it from said it’s not their responsibility, same as Thor Twist. They say it’s a chassis problem and we need to call Chrysler Corporation. I called the Chrysler Corporation the Dodge dealership near our location. Recall notice states “The remedy for this condition is not currently available. We can’t plan any vacation time due to this recall. We now have nightmares about traveling anywhere in this van. We paid over $100,000 for this van and cannot use it. We are requesting that we return the van and get all our money back. We have had nothing but problems with this van and worry about making any trips in it in the future. We have had it in the shop 4 times for recalls and several other times for malfunctioning issues. We were unable to use the van for weeks at a time. Let us return it please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11732010 — an unverified report by a vehicle owner.
Harahan, LA
ENGINE
VIN: [XXX] Recall data refreshed on Apr 18,2026 1Unrepaired Recalls associated with this VIN Oct 23,2025 Manufacturer Recall Number67C NHTSA Recall Number25V-720 Recall StatusRecall Incomplete, remedy not yet available Summary 4-13-2026 Is someone going to have to die because this vehicle is still on the road with a recall that could start a fire in the engine compartment that no one knows what causes it except that it has something to do with the radiator fans. This is a very serious situation. No one should be able to drive a vehicle with this kind of problem. This recall was issued several months ago, I think from October 2025. This van has a camper made in it by Thor Twist and sold by Camping World in Arkansas. We bought it to travel around the country we retire. What a nightmare. We have a granddaughter who lives with us and goes camping with us most of the time. We also have a handicapped daughter who also travels with us sometimes. She has never been able to walk. What if the van catches on fire while she is with us? My wife and I are in our mid [XXX] . We have been losing sleep thinking about this The people we bought it from said it’s not their responsibility, same as Thor Twist. They say it’s a chassis problem and we need to call Chrysler Corporation. I called the Chrysler Corporation the Dodge dealership near our location. Recall notice states “The remedy for this condition is not currently available. We can’t plan any vacation time due to this recall. We now have nightmares about traveling anywhere in this van. We paid over $100,000 for this van and cannot use it. We are requesting that we return the van and get all our money back. We have had nothing but problems with this van and worry about making any trips in it in the future. We have had it in the shop 4 times for recalls and several other times for malfunctioning issues. We were unable to use the van for weeks at a time. Let us return it please. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11732010 — an unverified report by a vehicle owner.
at 68,974 milesIndianapolis, IN
STEERING
The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailable", and “Service ESC" were displayed. The contact diagnosed the vehicle and determined that water was inside the main steering connector, causing the power steering failure. The owner was informed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed of NHTSA Action Number: PE26002 (STEERING, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 68,974.
NHTSA complaint #11725316 — an unverified report by a vehicle owner.
at 68,974 milesIndianapolis, IN
ELECTRICAL SYSTEM
The contact called for the owner of a 2022 Ram Promaster 3500. The vehicle was taken to be serviced due to a power steering failure. While operating the vehicle, the owner experienced a power steering failure, and the steering wheel was difficult to turn to the left or the right. The messages "Service Power Steering", "Service Hill Assist", "Service Collision Warning", "Blind Spot Alert Unavailable", and “Service ESC" were displayed. The contact diagnosed the vehicle and determined that water was inside the main steering connector, causing the power steering failure. The owner was informed that the steering rack needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were not contacted. The contact was informed of NHTSA Action Number: PE26002 (STEERING, ELECTRICAL SYSTEM). The contact stated that the vehicle had experienced the failure listed in the investigation. The failure mileage was 68,974.
NHTSA complaint #11725316 — an unverified report by a vehicle owner.
Chanhassen, MN
ENGINE AND ENGINE COOLING
The contact owns a 2022 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11716815 — an unverified report by a vehicle owner.
Chanhassen, MN
ENGINE AND ENGINE COOLING
The contact owns a 2022 Ram Promaster 2500. The contact received notification of NHTSA Campaign Number: 25V720000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11716821 — an unverified report by a vehicle owner.
Fort Worth, TX
UNKNOWN OR OTHER
This recall is supposed to be lifted as this is an RV. Please lift this recall
NHTSA complaint #11707490 — an unverified report by a vehicle owner.
Knoxville, IA
ELECTRICAL SYSTEM
My vehicle is subject to Safety Recall 67C for an engine-compartment fire risk involving the cooling fan module and inadequate fuse protection. I contacted an authorized Ram dealership and Stellantis corporate. Both confirmed that the recall is open and that no repair remedy is currently available. Stellantis has confirmed in writing (Case #95056397) that there is no interim safety solution available for affected owners while this recall remains unresolved. This vehicle is my primary residence. Stellantis has offered rental reimbursement, but this does not provide a safe or realistic interim solution for a vehicle that functions as both transportation and housing. The manufacturer has acknowledged a fire risk but has provided no interim safety guidance or accommodation for owners who cannot reasonably stop using the vehicle while awaiting a remedy. I am reporting this as a safety concern due to the lack of a remedy and the absence of interim safety guidance for affected owners. Stellantis has issued a stop-sale on affected vehicles, confirming the seriousness of the defect, while existing owners remain without a viable safety alternative.
NHTSA complaint #11706682 — an unverified report by a vehicle owner.
Knoxville, IA
ENGINE
My vehicle is subject to Safety Recall 67C for an engine-compartment fire risk involving the cooling fan module and inadequate fuse protection. I contacted an authorized Ram dealership and Stellantis corporate. Both confirmed that the recall is open and that no repair remedy is currently available. Stellantis has confirmed in writing (Case #95056397) that there is no interim safety solution available for affected owners while this recall remains unresolved. This vehicle is my primary residence. Stellantis has offered rental reimbursement, but this does not provide a safe or realistic interim solution for a vehicle that functions as both transportation and housing. The manufacturer has acknowledged a fire risk but has provided no interim safety guidance or accommodation for owners who cannot reasonably stop using the vehicle while awaiting a remedy. I am reporting this as a safety concern due to the lack of a remedy and the absence of interim safety guidance for affected owners. Stellantis has issued a stop-sale on affected vehicles, confirming the seriousness of the defect, while existing owners remain without a viable safety alternative.
NHTSA complaint #11706682 — an unverified report by a vehicle owner.
Columbus, OH
STEERING
Less than a half mile into my work day the van started flashing all warning lights ( Hill assist, power steering, service engine, abs ETC.) I was on a busy road and was attempting to pull off to safety But the van turned off. Was able to jump it after 2 attempts and get it to the dealer 1 mile away, without any other lights coming back on aside from CEL. Dealer informed me I have 2 Corroded wiring harnesses, bad rack & Pinion and alternator is at 7%.... From what I've heard, this is a problem that could have been prevented by the manufacturers.. I also had a Transmission replacement at 30k miles and full Engine replacement at 55k miles. Currently at 80k Miles... This is Unacceptable for a Commercial fleet vehicle.
NHTSA complaint #11705681 — an unverified report by a vehicle owner.
Columbus, OH
ELECTRICAL SYSTEM
Less than a half mile into my work day the van started flashing all warning lights ( Hill assist, power steering, service engine, abs ETC.) I was on a busy road and was attempting to pull off to safety But the van turned off. Was able to jump it after 2 attempts and get it to the dealer 1 mile away, without any other lights coming back on aside from CEL. Dealer informed me I have 2 Corroded wiring harnesses, bad rack & Pinion and alternator is at 7%.... From what I've heard, this is a problem that could have been prevented by the manufacturers.. I also had a Transmission replacement at 30k miles and full Engine replacement at 55k miles. Currently at 80k Miles... This is Unacceptable for a Commercial fleet vehicle.
NHTSA complaint #11705681 — an unverified report by a vehicle owner.
Clackamas, OR
STEERING
Power Steering Failed
NHTSA complaint #11704910 — an unverified report by a vehicle owner.