Owners have filed 236 complaints
about the 2004 Saab 9-3 with NHTSA between 2003 and 2024.
The largest single group is the seat belts.
Across this model's run it ranks 3 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 91
Against the median year of the Saab 9-3. 50 means typical for this
model; 100 means roughly double.
Severity — 46
8.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 27
16% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Front
2947.5%
Retractor
1118.0%
Coil Springs
1016.4%
Engine
34.9%
Hoses, Lines/Piping, AND Fittings
23.3%
Front
23.3%
Module
23.3%
Frontal
23.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
52.6%
1,000 – 9,999 miles
136.8%
10,000 – 24,999 miles
63.1%
25,000 – 49,999 miles
2613.5%
50,000 – 74,999 miles
5327.6%
75,000 – 99,999 miles
3819.8%
100,000 – 149,999 miles
4221.9%
150,000+ miles
94.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2004 Saab 9-3 Convertible w/SAB
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—
—
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2004 Saab 9-3 w/SAB
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2003peak 9Jul 2024
NHTSA investigations into the 2004 Saab 9-3
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE09048Opened 30 Sep 2009Closed 25 Feb 2010SEAT BELTS:FRONT
SEAT BELT RETRACTOR
ODI HAS RECEIVED EIGHT COMPLAINTS OF FRONT SEAT BELT RETRACTORS BREAKING ON MODEL YEAR 2004 SAAB 9-3 VEHICLES.A COMMON FAILURE SCENARIO INVOLVES THE DRIVER HEARING A NOISE AND THE BELT SUDDENLY LOSING TENSION.A NON-FUNCTIONING SEAT BELT INCREASES THE RISK AND SEVERITY OF INJURY IN THE EVENT OF A CRASH. GENERAL MOTORS INITIATED A RECALL IN MAY 2004 (04V226) TO REPLACE BOTH FRONT SEAT BELTS BECAUSE OF A SIMILAR PROBLEM IN 25,355 MODEL YEAR 2003 AND 5,980 MODEL YEAR 2004 SAAB 9-3 SEDANS.THE RETRACTORS CONTAINED AN AUTOMATIC TENSIONING SYSTEM (ATS), A DESIGN FEATURE AND MECHANISM TO ENHANCE OCCUPA...
EA08026Opened 22 Dec 2008Closed 4 Jun 2010SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Front Suspension Coil Spring Fracture
To date, ODI is aware of 142 non-duplicative complaints related to the alleged defect.In addition, ODI is aware of 2,626 subject vehicles with one or more warranty claims related to the alleged defect.In total, ODI is aware of 2,714 unique subject vehicles that have experienced one or more front suspension coil spring fractures.ODI is not aware of any crashes or injuries related to the alleged defect.The engineering design and testing data supplied by GM, along with the frequency of consumer complaints and warranty claims related to the alleged defect, tends to support the position that, in ge...
PE08051Opened 28 Aug 2008Closed 23 Dec 2008SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT SUSPENSION COIL SPRING FRACTURE
ON AUGUST 28, 2008, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE08-051) TO INVESTIGATE ALLEGED FRONT SUSPENSION COIL SPRING FRACTURES IN CERTAIN MODEL YEAR (MY) 2003-2004 SAAB 9-3 VEHICLES SOLD OR REGISTERED IN SALT BELT STATES.(NOTE: FOR PURPOSES OF THIS INVESTIGATION, THE SALT BELT INCLUDES CONNECTICUT, DELAWARE, THE DISTRICT OF COLUMBIA, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA AND WISCONSIN).SUBSEQUENT ANALYSIS OF DATA...
Recalls on the 2004 Saab 9-3
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2014228961 units in Canada
Seats And Restraints
On certain convertible model vehicles, the tensioning cable in the driver's seat belt retractor may break, causing the belt to fail to retract. If a crash were to occur with a seat belt in this condition, it could increase the risk of injury to the driver. Correction: Dealers will replace seat belt retractor assemblies.
Recall 2010039665 units in Canada
Seats And Restraints
On certain vehicles, the Automatic Tensioning System (ATS) cable of the seatbelt retractors could fail. Should this occur, the webbing spooled out by the user would not retract. If the spool cable were to break while the belt is being worn, the belt would function normally in a crash. It would then be obvious to the occupant that the belt needs repair as soon as possible. Correction: Dealers will replace the driver's seatbelt retractor.
Recall 20041601,368 units in Canada
Seats And Restraints
On certain vehicles, the Automatic Tensioning System (ATS) cable in the seatbelt retractor could break, causing webbing spooled out by the user to not retract. With this condition in the event of a vehicle crash, a front seat occupant may receive more severe injuries. Correction: Dealers will replace the seatbelt retractor assemblies.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 104,000 milesCampbell Hall, NYCrash1 injured
STEERING
TL* THE CONTACT OWNED A 2004 SAAB 9-3. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING COLUMN JAMMED AND RESULTED IN A CRASH. THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE DRIVER WAS INJURED AND REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FIELD. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 104,000.
NHTSA complaint #10730942 — an unverified report by a vehicle owner.
at 80,000 milesMidlothian, VACrash
AIR BAGS
SAAB 9-3 REAR ENDED A DODGE SPRINTER VAN AT ~5MPH AND PASSENGER AB DEPLOYED. PASSENGER SEAT WAS COMPLETELY EMPTY. VEHICLE NORMALLY DISPLAYS SEAT BELT WARNING WHEN SEAT HAS A HEAVY BAG (OR PASSENGER) IN IT AND WARNING WAS NOT DISPLAYED. ONLY EXTERIOR DAMAGE WAS TO FRONT FASCIA. NO DAMAGE TO HOOD OR EITHER QUARTER PANEL. ACCIDENT OCCURRED AT A 3 WAY INTERSECTION WITH A YIELD SIGN. VEHICLE IN FRONT OF SAAB STARTED TO PROCEED AND THEN ABRUPTLY STOPPED. DRIVER OF THE SAAB WAS LOOKING BEHIND THEM TO INSURE TRAFFIC WAS CLEAR, LOOKED UP TO NOTICE VEHICLE IN FRONT HAD STOPPED, AND SLAMMED ON BRAKES. THE VEHICLE IN FRONT (DODGE SPRINTER VAN) DID HAVE A LARGE TOW HITCH WITH A SMALL ALUMINUM DIAMOND PLATE STEP.
NHTSA complaint #10456675 — an unverified report by a vehicle owner.
Seekonk, MAFire
ENGINE AND ENGINE COOLING
VEHICLE OWNER PULLED INTO A PARKING SPACE AND STOPPED, SAW SMOKE COMING FROM UNDER THE HOOD. OWNER REPORTED THAT THE SMOKE BECAME BLACK AND A FIRE ERUPTED. FIRE ORIGIN IN RIGHT REAR OF ENGINE COMPARTMENT, CAUSE UNDETERMINED. VEHICLE HAS 2.0 LITER TURBOCHARGED 4-CYLINDER ENGINE.
NHTSA complaint #10406957 — an unverified report by a vehicle owner.
at 84,150 milesNoblesville, INFire
SEATS
I WAS USING MY CAR'S SEAT WARMER AND THE SEAT BEGAN TO GET VERY HOT IN ONE SPOT ON THE SEAT. I ALSO NOTICED A BURNING SMELL THAT SMELLED LIKE BURNING LEAD OR RUBBER. THE LEVEL OF HEAT THAT WAS COMING FROM THE SPOT ON THE SEAT LEAD ME TO LIFT MYSELF OFF OF THE SEAT IN ORDER TO PREVENT BURNING MY LEG. I TURNED THE SEAT WARMER OFF, WHICH SEEMED TO MAKE THE BURNING SUBSIDE. THIS SEQUENCE CONTINUED UNTIL ABOUT A WEEK LATER WHEN THE SEAT WARMER STOPPED WORKING. ABOUT A MONTH LATER, WITH THE HELP OF A FAMILY FRIEND I REMOVED THE SEAT FROM THE CAR AND REMOVED THE UPHOLSTERY IN ORDER TO INVESTIGATE THE ISSUE AND TRY TO FIX IT. UPON REMOVING THE UPHOLSTERY, WE FOUND THAT THE WIRING OF THE SEAT WARMER HAD STARTED A SMALL FIRE IN THE SEAT CUSHION AND BURNED A HOLE (3 INCHES WIDE AND 1 INCH DEEP) IN THE CUSHION. THE BACKING OF THE LEATHER THAT COVERS THE CUSHION HAD ALSO BEEN BURNED THROUGH. THE WIRING WAS NOT RECOGNIZABLE AND REPAIR WAS NOT POSSIBLE WITHOUT PROFESSIONAL SERVICE. WE LEFT THE SEAT AS IT IS FOR NOW UNTIL WE CAN FIGURE OUT HOW TO REPAIR THIS ISSUE, AND FIGURE OUT HOW TO PREVENT THIS DANGEROUS SITUATION FROM OCCURRING AGAIN.
NHTSA complaint #10299803 — an unverified report by a vehicle owner.
at 48,000 milesSalt Lake City, UTCrash
POWER TRAIN:AUTOMATIC TRANSMISSION
SEVERAL MONTHS AGO I HAD PLACED MY 2004 9-3 SAAB IN PARK AND LEFT THE CAR RUNNING TO GET OUT AND TURN OFF MY SPRINKLERS. WHILE OUT OF THE CAR THE VEHICLE ROLLED UP THE DRIVEWAY AND HEADED TO WARDS MY GARAGE NARROWLY MISSING MY HOUSE. I RAN AFTER THE CAR AND JUMPED IN THE DRIVERS SEAT JUST AS THE CAR MADE CONTACT WITH THE GARAGE DOOR. I WAS ABLE TO PUT ON THE BRAKE AND STOP THE CAR BEFORE IT KNOCKED DOWN THE WHOLE GARAGE. I CONTACTED SAAB IMMEDIATELY AND THEY HAD THE CAR CHECKED BY THEIR MECHANICS WHO SAID THEY COULD FIND NOTHING. I KNOW THAT I HAD PUT THE CAR IN PARK BEFORE EXITING. THE CAR ALSO WAS PARKED ON AN INCLINE AND INSTEAD OF ROLLING BACKWARDS HAD IT NOT BEEN IN PARK IT ACTUALLY ROLLED UP THE DRIVEWAY AS IF IT WENT FROM PARK INTO DRIVE. I WAS UNAWARE OF THE ISSUE UNTIL I HEARD THAT GM HAS OTHER CARS WITH THE SAME ISSUE. SINCE THEY ARE TRYING TO SELL SAAB I AM SURE THEY ARE TRYING TO HIDE THAT THIS PROBLEM MAY ALSO EXIST IN THE SAABS AS WELL.
NHTSA complaint #10269619 — an unverified report by a vehicle owner.
at 42,000 milesSarasota, FLCrash2 injured
AIR BAGS
TL*THE CONTACT OWNS A 2004 SAAB 9-3 CONVERTIBLE. THE CONTACT WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE WHILE DRIVING 30 MPH; HOWEVER, HIS AIR BAGS FAILED TO DEPLOY. THERE WERE NO SERIOUS INJURIES, BUT THE DRIVER AND HIS SPOUSE COMPLAINED OF ACHES AND PAINS. A POLICE REPORT WAS FILED. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE DEALER WAS INFORMED OF THE AIR BAG FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 42,000. UPDATED 5/27/09
NHTSA complaint #10265421 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Columbus, OH
SEAT BELTS
Retractor won't pull driver side seat belt back in
NHTSA complaint #11602156 — an unverified report by a vehicle owner.
Ellicott City, MD
ELECTRICAL SYSTEM
Constant random recurrence of error codes P2122 and P2138 (either together or on their own) which results in the car switching to low power mode, with very low acceleration which makes it very dangerous to merge into traffic, pull out of stops, red lights, etc. Technically supposed to require changing the throttle pedal sensor, but changing it does not solve the issue, which is electrical. This is a known issue for GM cars.
NHTSA complaint #11467557 — an unverified report by a vehicle owner.
at 119,000 milesWoodinville, WA
SEAT BELTS
******* DELETE VOQ ******* THIS COMPLAINT IS BEING MARKED FOR DELETION BECAUSE THE CONSUMER PLACED THE REQUEST*DJR ******* DELETE VOQ *******
NHTSA complaint #11458819 — an unverified report by a vehicle owner.
at 110,000 milesTampa, FL
SEAT BELTS
CALLED DEVOE AUTOMOTIVE IN NAPLES TO HAVE RECALLED SEATBELT FIXED, IT JUST FAILED TO RETRACT. I SENT A PICTURE OF THE VIN. AND WAS TOLD THEY COULD NOT FIND IT AND COULD NOT HELP US WITH OUT A LETTER WITH OUR VIN ON IT SAYING THE BROKEN SEATBELT WAS RECALLED, JUST BECAUSE IT WILL NOT RETRACT THAT DIDN'T MEAN IT WAS A RECALL ISSUE. I ASTKED HOW I WOULD GET A LETTER BUT RECEIVED NO GUIDANCE. I WAS ALSO TOLD SAAB IS OUT OF BUSINESS AND THEY WILL HELP KNOWN CUSTOMERS AND SINCE WE WERE IN TAMPA THEY COULDN'T HELP IT WAS SO FAR FOR US TO TRAVEL. I STATED THEY ARE ONE OF FIVE DEALERSHIP WHO WAS LISTED TO FIX THIS RECALL. ALSO TOLD THEM TAMPA REPAIR MAN WAS SICK WITH CARONA VIRUS AND THAT'S WHY I CALLED THEM. SHE TOLD ME ANYONE CAN FIX A BROKEN SEATBELT, BUT THAT'S NOT TRUE AND WE CAN'T FIND ANYONE TO HELP US. BASICALLY BECAUSE WE WERE NOT A LOCAL KNOWN CUSTOMER THIS DEALERSHIP WOULD NOT SUPPORT US UNLESS I PROVED THEY HAD TOO.
NHTSA complaint #11321112 — an unverified report by a vehicle owner.
Billings, MT
SEAT BELTS
I RECIEVED A LETTER RECALL 15027 DATED DECEMBER 2018. I HAD TO HAVE MY SEATBELT REPAIRED IN JUNE 2016. THE COST OF THE REPAIR WAS $401 AND WAS REPAIRED BY BICKLERS REPAIR. I AM REQUESTING REEMBURSEMENT FOR THE REPAIR IN 2016. IT IS STILL NOT FUNCTIONING CORRECTLY SO I CURRENTLY HAVE IT IN FOR REPAIRS AT RIMROCK PONTIAC IN BILLINGS.
NHTSA complaint #11165716 — an unverified report by a vehicle owner.
at 164,000 milesAmarillo, TX
SEAT BELTS
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT STATED THAT THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AUTONATION CHEVROLET WEST AMARILLO (7300 I-40 FRONTAGE RD, WEST AMARILLO, TX 79106, 806-553-5673) AND WAS INFORMED THAT THE REPAIRS WERE NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V318000 (SEAT BELTS). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 164,000.
NHTSA complaint #11121019 — an unverified report by a vehicle owner.
at 95,000 milesLOS Angeles, CA
AIR BAGS
TAKATA RECALL - GM DEALERS ADVISE MY CAR NOT AFFECTED BUT ON RECALL WEBSITES MY 2004 SAAB 9-3 AERO IS SHOWN TO HAVE A TAKATA AIR BAG.
NHTSA complaint #11081728 — an unverified report by a vehicle owner.
at 180,000 milesHollister, CA
AIR BAGS
AIR BAG MALFUNCTION LIGHT
NHTSA complaint #11079992 — an unverified report by a vehicle owner.
at 95,411 milesWallingford, CT
SEAT BELTS
I HAVE A RECALL ON THE DRIVER'S SIDE SEATBELT. IT WAS BROKEN AND IS UNSPOOLED.
NHTSA complaint #11042242 — an unverified report by a vehicle owner.
at 106,000 milesPhoenix, AZ
SEAT BELTS
FRONT DRIVER SEAT BELT RETRACTOR HAS FAILED WHEN I WENT TO FASTEN MY SEAT BELT.
NHTSA complaint #10918609 — an unverified report by a vehicle owner.
at 1,855 milesHopedale, MA
ELECTRICAL SYSTEM
WHILE DRIVING, WITHOUT ANY WARNING THE CAR ENGINE STALLS. NO WARNING AT ALL!! ONCE IT STOPS, IGNITION KEY WON'T WORK. THE ONLY WAY TO RESTART THE CAR IS TO DISCONNECT THE BATTERY. THIS IS ALL DONE IN THE EMERGENCY SHOULDERS, BREAKDOWN LANES, ITS ALSO HAPPENED ON THE HIGHWAY EXIT RAMPS. LUCKILY EACH TIME THERE WAS A PLACE TO PULL OVER. WE COULD GET KILLED. IT HAS HAPPENED NUMEROUS TIMES . SOMETIMES IT STALLS 2-3 TIMES A DAY. I AM SO DISAPPOINTED IN THIS CAR. I AM AFRAID TO DRIVE IT, AND HOW CAN I SELL IT KNOWING THAT SOMETHING BAD COULD HAPPEN TO THE NEW OWNER.
NHTSA complaint #10894074 — an unverified report by a vehicle owner.
at 1,855 milesHopedale, MA
ENGINE
WHILE DRIVING, WITHOUT ANY WARNING THE CAR ENGINE STALLS. NO WARNING AT ALL!! ONCE IT STOPS, IGNITION KEY WON'T WORK. THE ONLY WAY TO RESTART THE CAR IS TO DISCONNECT THE BATTERY. THIS IS ALL DONE IN THE EMERGENCY SHOULDERS, BREAKDOWN LANES, ITS ALSO HAPPENED ON THE HIGHWAY EXIT RAMPS. LUCKILY EACH TIME THERE WAS A PLACE TO PULL OVER. WE COULD GET KILLED. IT HAS HAPPENED NUMEROUS TIMES . SOMETIMES IT STALLS 2-3 TIMES A DAY. I AM SO DISAPPOINTED IN THIS CAR. I AM AFRAID TO DRIVE IT, AND HOW CAN I SELL IT KNOWING THAT SOMETHING BAD COULD HAPPEN TO THE NEW OWNER.
NHTSA complaint #10894074 — an unverified report by a vehicle owner.
at 79,000 milesMiami, FL
AIR BAGS
TAKATA RECALL? MY CAR KEEPS GIVING ME THE FOLLOWING ALERT: AIRBAG MALFUNCTION. HOW CAN I VERIFY IT IS PART OF THE RECALL?
NHTSA complaint #10893219 — an unverified report by a vehicle owner.
at 79,000 milesMiami, FL
SUSPENSION
TAKATA RECALL? MY CAR KEEPS GIVING ME THE FOLLOWING ALERT: AIRBAG MALFUNCTION. HOW CAN I VERIFY IT IS PART OF THE RECALL?
NHTSA complaint #10893219 — an unverified report by a vehicle owner.
at 79,000 milesMiami, FL
SERVICE BRAKES
TAKATA RECALL? MY CAR KEEPS GIVING ME THE FOLLOWING ALERT: AIRBAG MALFUNCTION. HOW CAN I VERIFY IT IS PART OF THE RECALL?
NHTSA complaint #10893219 — an unverified report by a vehicle owner.
Willowbrook, IL
SEAT BELTS
SAAB RECALL. I RECEIVED BOTH SEAT BELT RETRACTOR AND AIRBAG INFLATE DEFECT SAFETY RECALL NOTICE. HOWEVER, IN MY CAR THE SEAT BELT RETRACTOR MALFUNCTION IS IN THE DRIVER SIDE. I HAVE CALLED THE SAAB OFFICIAL SERVICE CENTER AND THE DEALER FOR BOTH PROBLEMS SEVERAL DAYS UP TODAY AND I HAVE NOT HAD AN ANSWER OR SOLUTION TO THOSE PROBLEMS. BESIDES, I HAVE TRIED TO REPAIR THE SEAT BELT, BUT I CAN'T FIND THE PART. AS YOU CAN SEE IN THE ATTACHED PHOTOS TO DRIVE WITH A SEAT BELT IN THAT CONDITIONS IS EXTREMELY DANGEROUS. HOWEVER, I FEEL THAT I AM NOT SAFE DRIVING MY CAR, AND THAT THE HAZARD HAS INCREASED WITH THIS CAR'S AIRBAG MALFUNCTION. I AM A 79 YEARS OLD MAN WHO HAS THIS CAR AS THE ONLY MEAN OF TRANSPORTATION THAT I HAVE.
NHTSA complaint #10882779 — an unverified report by a vehicle owner.
Willowbrook, IL
AIR BAGS
SAAB RECALL. I RECEIVED BOTH SEAT BELT RETRACTOR AND AIRBAG INFLATE DEFECT SAFETY RECALL NOTICE. HOWEVER, IN MY CAR THE SEAT BELT RETRACTOR MALFUNCTION IS IN THE DRIVER SIDE. I HAVE CALLED THE SAAB OFFICIAL SERVICE CENTER AND THE DEALER FOR BOTH PROBLEMS SEVERAL DAYS UP TODAY AND I HAVE NOT HAD AN ANSWER OR SOLUTION TO THOSE PROBLEMS. BESIDES, I HAVE TRIED TO REPAIR THE SEAT BELT, BUT I CAN'T FIND THE PART. AS YOU CAN SEE IN THE ATTACHED PHOTOS TO DRIVE WITH A SEAT BELT IN THAT CONDITIONS IS EXTREMELY DANGEROUS. HOWEVER, I FEEL THAT I AM NOT SAFE DRIVING MY CAR, AND THAT THE HAZARD HAS INCREASED WITH THIS CAR'S AIRBAG MALFUNCTION. I AM A 79 YEARS OLD MAN WHO HAS THIS CAR AS THE ONLY MEAN OF TRANSPORTATION THAT I HAVE.
NHTSA complaint #10882779 — an unverified report by a vehicle owner.
Wynnewood, PA
AIR BAGS
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10876736 — an unverified report by a vehicle owner.
Indianapolis, IN
AIR BAGS
2004 SAAB 9-3. CONSUMER WRITES IN REGARDS TO DRIVER AIRBAG INFLATOR RECALL NOTICE. *SMD
NHTSA complaint #10875104 — an unverified report by a vehicle owner.
Pleasantville, NJ
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10865396 — an unverified report by a vehicle owner.
Canton, MA
AIR BAGS
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10864436 — an unverified report by a vehicle owner.
Livingston, NJ
AIR BAGS
TL* THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS) IN MARCH OF 2016. THE CONTACT CALLED SAAB TO DETERMINE WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT WAS ADVISED THAT THE NOTIFICATION WAS SENT BY MISTAKE AND THE VIN WAS NO LONGER INCLUDED IN THE RECALL. THE MANUFACTURER INFORMED THE CONTACT THAT HE WOULD RECEIVE A SECOND NOTICE. THE CONTACT DID NOT FEEL SAFE DRIVING THE VEHICLE BECAUSE THE AIR BAGS COULD POTENTIALLY DEPLOY WITHOUT WARNING. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10863998 — an unverified report by a vehicle owner.
Bellevue, WA
AIR BAGS
TAKATA RECALL: I CONTACTED MY DEALER AS INSTRUCTED AND WAS INFORMED THAT THERE ARE NO PARTS AND NO INFORMATION AS TO WHEN THE PARTS WILL BE AVAILABLE. I ASKED THEM TO DISCONNECT MY SEEMINGLY MURDEROUS AIRBAG AND THEY SAID IT WAS ILLEGAL. WHY IS IT NOT ILLEGAL TO HAVE TO WAIT FOR AN INDEFINITE PERIOD OF TIME TO REPAIR SOMETHING THAT IS POTENTIALLY VERY DANGEROUS OR EVEN FATAL? I BELIEVE TAKATA SHOULD OFFER RENTAL CARS TO THOSE WAITING AND IF THEY HAD TO ASSUME THAT FINANCIAL RESPONSIBILITY THEY MAY COME UP WITH THE REPAIR PARTS FASTER. IS THERE ANOTHER WAY TO ADDRESS THIS SITUATION? IS ANY ACTION BEING TAKEN TO MOTIVATE TAKATA TO DEAL WITH THIS IN A MORE EFFICIENT MANNER? EVEN IF I WERE TO SELL THE CAR, THE RECALL WOULD MAKE IT UNWANTED BY ANY CUSTOMER. PLEASE LET ME KNOW HOW TO RESOLVE THIS.
NHTSA complaint #10855050 — an unverified report by a vehicle owner.
Wayne, PA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 SAAB 9-3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V063000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/26/16*LJ UPDATED 06/14/16.
NHTSA complaint #10854013 — an unverified report by a vehicle owner.
Wadsworth, OH
AIR BAGS
TAKATA INFLATORS: I RECENTLY RECEIVED MY SAFETY RECALL NOTICE FOR THE DRIVER AIRBAG DEFECT IN MY 2004 SAAB 9-3. I UNDERSTAND THE CIRCUMSTANCES AND THAT THE REPAIR PARTS FOR THIS DEFECT ARE CURRENTLY NOT AVAILABLE. I ALSO UNDERSTAND THE SEVERE IMPLICATIONS TO THIS DEFECT IN CASE OF AN ACCIDENT. I HAVE TALKED TO MY CERTIFIED SERVICE CENTER AND THEY SUGGESTED I REACH OUT TO YOU BECAUSE I WOULD LIKE YOU TO ISSUE ME A WRITTEN APPROVAL TO AUTHORIZE THEM TO DISCONNECT THE AIR BAG TO REMOVE THE RISKS. THE DEALERSHIP TOLD ME THAT IN THE PAST THEY HAVE RECEIVED REQUESTS TO DISCONNECT PASSENGER AIRBAGS WHEN SOMEONE NEEDED TO USE A CAR SEAT AND THEY DID NOT WANT THE AIRBAG TO EXPLODE ON IMPACT. THIS IS A SIMILAR SITUATION, WHERE I DO NOT WANT THE AIRBAG TO EXPLODE ON IMPACT DUE TO A DEFECTIVE PART. SINCE YOU ARE UNABLE TO FIX THIS PROBLEM IMMEDIATELY, AND I NEED TO BE ABLE TO DRIVE THE CAR, I CANNOT BE DRIVING A CAR THAT CAN CAUSE SERIOUS INJURIES OR DEATH IF I WERE TO GET IN AN ACCIDENT. THEREFORE, THE ONLY OPTION IS TO DISCONNECT THE HAZARD SO THE CAR CAN STILL BE SAFELY DRIVEN. THE SEATBELT IS IN PLACE, ALONG WITH SIDE AIRBAGS FOR SAFETY. ONCE YOU HAVE SUPPLIED THE PARTS TO FIX THE AIRBAG, THEN IT CAN BE INSTALLED AND RECONNECTED. THANK YOU,
NHTSA complaint #10853718 — an unverified report by a vehicle owner.