FaultScore

FaultScore report

2015 Subaru Crosstrek problems

Owners have filed 27 complaints about the 2015 Subaru Crosstrek with NHTSA between 2017 and 2019. The largest single group is the transmission & drivetrain. Across this model's run it ranks 14 of 14 worst.

A

FaultScore 13/100

Higher is worse. Measured against the other years of the Subaru Crosstrek.

How this is worked out

The numbers

27

Complaints

0

Crashes reported

0

Fires reported

0

Injuries reported

52,000 mi

Median mileage at failure

Half of reported failures happened before this

20%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 12 vs 50 Severity 0 vs 50 Early failure 34 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 12
Against the median year of the Subaru Crosstrek. 50 means typical for this model; 100 means roughly double.
Severity — 0
0% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 34
20% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2015 compares with every other Subaru Crosstrek

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2015 Subaru Crosstrek

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Transmission & Drivetrain 6 22.2%

Median failure at 52,000 miles

Engine & Cooling 5 18.5%

Median failure at 59,000 miles

Other & Unspecified 4 14.8%

Median failure at 52,500 miles

Brakes 3 11.1%

Median failure at 45,000 miles

Steering 2 7.4%

Median failure at 22,502 miles

Stability & Traction Control 1 3.7%

Median failure at 50,000 miles

Driver Assist & Collision Avoidance 1 3.7%

Median failure at 30,000 miles

Seats 1 3.7%

Median failure at 59,000 miles

Fuel & Propulsion 1 3.7%

Median failure at 52,000 miles

Acceleration & Cruise Control 1 3.7%

Median failure at 52,000 miles

Airbags 1 3.7%

Median failure at 59,000 miles

Electrical System 1 3.7%

Median failure at 45,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 4.0%
10,000 – 24,999 miles 1 4.0%
25,000 – 49,999 miles 7 28.0%
50,000 – 74,999 miles 16 64.0%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jul 2017 peak 5 Aug 2019

Recalls on the 2015 Subaru Crosstrek

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

19V149000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Subaru of America, Inc. (Subaru) is recalling certain 2014-2016 Forester, 2008-2016 Impreza sedans, 2012-2016 Impreza station wagons, 2008-2014 WRX sedans (including STI), and 2013-2017 Crosstrek vehicles. Exposure to certain contaminants may cause the brake light switch to malfunction, preventing the brake lights from illuminating and also preventing keyless ignition vehicles from starting and CVT/automatic transmissions from being able to be shifted out of Park.

Risk: Brake lights that do not illuminate properly will not alert other drivers that the vehicle is slowing or stopping, increasing the risk of crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 65,300 miles Powder Spring, GA

POWER TRAIN

TL* THE CONTACT OWNS A 2015 SUBARU CROSSTREK. WHILE DRIVING 80-85 MPH, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. IN ADDITION, THE TACHOMETER INCREASED TO HIGH AND THE SPEEDOMETER DECREASED. WHEN THE VEHICLE WAS RESTARTED, IT PERFORMED AS DESIGNED. THE VEHICLE WAS TAKEN TO SUBARU OF KENNESAW (905 ERNEST W BARRETT PKWY NW, KENNESAW, GA 30144, (770) 419-9800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: SR1-46572013025 AND EXTENDED THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300. THE VIN WAS INVALID.

NHTSA complaint #11242454 — an unverified report by a vehicle owner.

at 65,300 miles Powder Spring, GA

ENGINE

TL* THE CONTACT OWNS A 2015 SUBARU CROSSTREK. WHILE DRIVING 80-85 MPH, THE VEHICLE STALLED ON SEVERAL OCCASIONS WITHOUT WARNING. IN ADDITION, THE TACHOMETER INCREASED TO HIGH AND THE SPEEDOMETER DECREASED. WHEN THE VEHICLE WAS RESTARTED, IT PERFORMED AS DESIGNED. THE VEHICLE WAS TAKEN TO SUBARU OF KENNESAW (905 ERNEST W BARRETT PKWY NW, KENNESAW, GA 30144, (770) 419-9800) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION VALVE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: SR1-46572013025 AND EXTENDED THE WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 65,300. THE VIN WAS INVALID.

NHTSA complaint #11242454 — an unverified report by a vehicle owner.

at 52,000 miles Litchfield, IL

POWER TRAIN

I WAS DRIVING ON THE INTERSTATE GOING 75 MPH, PASSING ANOTHER VEHICLE, WHEN THE CAR RAPIDLY LOST SPEED AND REVVED TO 5500 RPM. THE VEHICLE CONTINUED TO LOSE SPEED AND WOULD NOT RESPOND WHEN I PRESSED DOWN ON THE ACCELERATOR. I HAD TO QUICKLY PULL TO THE LEFT SHOULDER. LUCKILY, THE CAR BEHIND ME WAS PAYING ATTENTION AND WAS ABLE TO SLOW DOWN AND NOT HIT US. I TURNED THE CAR OFF AND LUCKILY THE VEHICLE DID RESTART. MY FUEL LIGHT HAD JUST TURNED ON MINUTES BEFORE THIS BUT I STILL HAD 60 MILES TO GO BEFORE EMPTY. I WAS PLANNING ON EXITING TO REFUEL BEFORE THIS HAPPENED. I STILL DO NOT KNOW WHAT CAUSED THIS TO OCCUR. I LEFT A MESSAGE WITH THE DEALERSHIP AND I AM AWAITING A RETURN PHONE CALL TO HAVE THE VEHICLE ASSESSED.

NHTSA complaint #11235318 — an unverified report by a vehicle owner.

at 55,000 miles Angier, NC

UNKNOWN OR OTHER

AFTER PUTTING MY CAR IN PARK, MY KEY WILL NOT COME OUT OF THE IGNITION. I HAVE TO REVERSE AND DRIVE UP AGAIN AND THEN PARK AGAIN, IN ORDER FOR MY KEY TO THEN FINALLY COME OUT. I'M NERVOUS THAT WON'T WORK FOR LONG. I'VE SEEN MANY COMPLAINTS ABOUT THIS EXACT SAME ISSUE AND YET SUBARU HASN'T ISSUED A RECALL. HOPING WE WON'T BE RESPONSIBLE FOR THE COST TO REPAIR WHAT IS OBVIOUSLY A MANUFACTURER ISSUE! SUBARU PLEASE INVESTIGATE!!

NHTSA complaint #11235335 — an unverified report by a vehicle owner.

at 52,000 miles Litchfield, IL

ENGINE

I WAS DRIVING ON THE INTERSTATE GOING 75 MPH, PASSING ANOTHER VEHICLE, WHEN THE CAR RAPIDLY LOST SPEED AND REVVED TO 5500 RPM. THE VEHICLE CONTINUED TO LOSE SPEED AND WOULD NOT RESPOND WHEN I PRESSED DOWN ON THE ACCELERATOR. I HAD TO QUICKLY PULL TO THE LEFT SHOULDER. LUCKILY, THE CAR BEHIND ME WAS PAYING ATTENTION AND WAS ABLE TO SLOW DOWN AND NOT HIT US. I TURNED THE CAR OFF AND LUCKILY THE VEHICLE DID RESTART. MY FUEL LIGHT HAD JUST TURNED ON MINUTES BEFORE THIS BUT I STILL HAD 60 MILES TO GO BEFORE EMPTY. I WAS PLANNING ON EXITING TO REFUEL BEFORE THIS HAPPENED. I STILL DO NOT KNOW WHAT CAUSED THIS TO OCCUR. I LEFT A MESSAGE WITH THE DEALERSHIP AND I AM AWAITING A RETURN PHONE CALL TO HAVE THE VEHICLE ASSESSED.

NHTSA complaint #11235318 — an unverified report by a vehicle owner.

at 52,000 miles Litchfield, IL

FUEL/PROPULSION SYSTEM

I WAS DRIVING ON THE INTERSTATE GOING 75 MPH, PASSING ANOTHER VEHICLE, WHEN THE CAR RAPIDLY LOST SPEED AND REVVED TO 5500 RPM. THE VEHICLE CONTINUED TO LOSE SPEED AND WOULD NOT RESPOND WHEN I PRESSED DOWN ON THE ACCELERATOR. I HAD TO QUICKLY PULL TO THE LEFT SHOULDER. LUCKILY, THE CAR BEHIND ME WAS PAYING ATTENTION AND WAS ABLE TO SLOW DOWN AND NOT HIT US. I TURNED THE CAR OFF AND LUCKILY THE VEHICLE DID RESTART. MY FUEL LIGHT HAD JUST TURNED ON MINUTES BEFORE THIS BUT I STILL HAD 60 MILES TO GO BEFORE EMPTY. I WAS PLANNING ON EXITING TO REFUEL BEFORE THIS HAPPENED. I STILL DO NOT KNOW WHAT CAUSED THIS TO OCCUR. I LEFT A MESSAGE WITH THE DEALERSHIP AND I AM AWAITING A RETURN PHONE CALL TO HAVE THE VEHICLE ASSESSED.

NHTSA complaint #11235318 — an unverified report by a vehicle owner.

Sacramento, CA

POWER TRAIN

MY CAR HAS BEEN LEAKING FOR A LONG WHILE NOW. I DIDN'T EXPECT IT TO HAPPEN BUT WHEN RECENTLY I SAW SMALL DROPS OF OIL, I TOOK IT TO MY LOCAL DEALERSHIP. THEY SAID MY CAM BOX SEAL WAS LEAKING AND THEN I WENT INTO MORE RESEARCH. I FOUND OUT THAT THIS IS ACTUALLY A COMMON ISSUE FROM MY FELLOW CROSSTREK OWNERS. THIS ISNT ACCEPTABLE AT ALL BECAUSE THIS DOESNT MAKE THESE RELIABLE ANYMORE. IT'S NOW A HEADACHE AND TROUBLE ON THE ROAD. THIS ISSUE SHOULD BE THOUGHT OVER IN RESPECT TO US THE CONSUMERS. THE CROSSTREK ARE A VERY POPULAR CAR THAT PEOPLE LOVE INCLUDING ME BUT THIS PROBLEM GIVES EVERYONE OF US TO COMPLAIN TO HAVE IT FIXED.

NHTSA complaint #11175083 — an unverified report by a vehicle owner.

Sacramento, CA

ENGINE

MY CAR HAS BEEN LEAKING FOR A LONG WHILE NOW. I DIDN'T EXPECT IT TO HAPPEN BUT WHEN RECENTLY I SAW SMALL DROPS OF OIL, I TOOK IT TO MY LOCAL DEALERSHIP. THEY SAID MY CAM BOX SEAL WAS LEAKING AND THEN I WENT INTO MORE RESEARCH. I FOUND OUT THAT THIS IS ACTUALLY A COMMON ISSUE FROM MY FELLOW CROSSTREK OWNERS. THIS ISNT ACCEPTABLE AT ALL BECAUSE THIS DOESNT MAKE THESE RELIABLE ANYMORE. IT'S NOW A HEADACHE AND TROUBLE ON THE ROAD. THIS ISSUE SHOULD BE THOUGHT OVER IN RESPECT TO US THE CONSUMERS. THE CROSSTREK ARE A VERY POPULAR CAR THAT PEOPLE LOVE INCLUDING ME BUT THIS PROBLEM GIVES EVERYONE OF US TO COMPLAIN TO HAVE IT FIXED.

NHTSA complaint #11175083 — an unverified report by a vehicle owner.

at 59,000 miles Edgewater, MD

SEATS

I SPILLED 3-4 OUNCES OF COFFEE ON MY FRONT PASSENGER SEAT. A SHORT TIME LATER, THE SRS AIRBAG WARNING LIGHT APPEARED ON THE DASH AND MY PASSENGER SEAT WOULD NO LONGER RECOGNIZE THAT A PASSENGER WAS SEATED IN THE PASSENGER SEAT (PASSENGER AIRBAG OFF LIGHT WOULD NOT SWITCH TO ON WHEN A PASSENGER WAS SEATED). I CALLED MY LOCAL SUBARU DEALERSHIP AND I WAS TOLD THAT THE PASSENGER SENSOR IN THE PASSENGER SEAT WAS VERY SENSITIVE AND THAT MOISTURE COULD INTERFERE WITH IT AND DISABLE THE PASSENGER AIRBAG UNTIL THE SENSOR DRIES. APPARENTLY THIS HAPPENS FREQUENTLY. THIS SEEMS EXTREMELY DANGEROUS IN ANY CAR, BUT ESPECIALLY A SUBARU WHICH IS MARKETED AS AN "OUTDOORS" OR "ADVENTURE" CAR WHERE WET PEOPLE/DOGS/EQUIPMENT COULD REGULARLY BE IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS RUNNING AND STATIONARY WHEN THE WARNING LIGHT APPEARED ON MY DASH.

NHTSA complaint #11170300 — an unverified report by a vehicle owner.

at 59,000 miles Edgewater, MD

AIR BAGS

I SPILLED 3-4 OUNCES OF COFFEE ON MY FRONT PASSENGER SEAT. A SHORT TIME LATER, THE SRS AIRBAG WARNING LIGHT APPEARED ON THE DASH AND MY PASSENGER SEAT WOULD NO LONGER RECOGNIZE THAT A PASSENGER WAS SEATED IN THE PASSENGER SEAT (PASSENGER AIRBAG OFF LIGHT WOULD NOT SWITCH TO ON WHEN A PASSENGER WAS SEATED). I CALLED MY LOCAL SUBARU DEALERSHIP AND I WAS TOLD THAT THE PASSENGER SENSOR IN THE PASSENGER SEAT WAS VERY SENSITIVE AND THAT MOISTURE COULD INTERFERE WITH IT AND DISABLE THE PASSENGER AIRBAG UNTIL THE SENSOR DRIES. APPARENTLY THIS HAPPENS FREQUENTLY. THIS SEEMS EXTREMELY DANGEROUS IN ANY CAR, BUT ESPECIALLY A SUBARU WHICH IS MARKETED AS AN "OUTDOORS" OR "ADVENTURE" CAR WHERE WET PEOPLE/DOGS/EQUIPMENT COULD REGULARLY BE IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS RUNNING AND STATIONARY WHEN THE WARNING LIGHT APPEARED ON MY DASH.

NHTSA complaint #11170300 — an unverified report by a vehicle owner.

at 45,000 miles Madison, WI

STEERING

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND THE SEAT FORWARD. I'VE MOVED THE COLUMN TO THE NEXT SETTING HIGHER AND BELIEVE THIS PROBLEM IS NOW UNLIKELY TO RECUR. THE LOWEST COLUMN POSITION SHOULD BE ELIMINATED . DANGEROUS!!

NHTSA complaint #11161464 — an unverified report by a vehicle owner.

at 45,000 miles Madison, WI

ELECTRICAL SYSTEM

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND THE SEAT FORWARD. I'VE MOVED THE COLUMN TO THE NEXT SETTING HIGHER AND BELIEVE THIS PROBLEM IS NOW UNLIKELY TO RECUR. THE LOWEST COLUMN POSITION SHOULD BE ELIMINATED . DANGEROUS!!

NHTSA complaint #11161464 — an unverified report by a vehicle owner.

at 45,000 miles Madison, WI

SERVICE BRAKES

I WAS DRIVING ON A 2 LANE HIGHWAY GOING 55MPH. MY KNEE BUMPED THE STEERING COLUMN AND AT THAT MOMENT THE DASH WENT BLANK, I LOST POWER STEERING AND BRAKES. I WAS ABLE TO PULL OVER ONTO THE SHOULDER BEFORE THE STEERING LOCKED UP. I HAD NO IDEA WHAT HAD JUST HAPPENED. AFTER AWHILE I DISCOVERED THE CAR WOULD RESTART AND DROVE THE REMAINING 20 MILES HOME WITH NO PROBLEM. IT WASN'T UNTIL I CALLED THE DEALER THE NEXT DAY AND LOOKED ONLINE THAT I REALIZED WHAT HAD HAPPENED. I'M SHORT , 5'1' AND HAD THE STEERING COLUMN AT THE LOWEST POSITION AND THE SEAT FORWARD. I'VE MOVED THE COLUMN TO THE NEXT SETTING HIGHER AND BELIEVE THIS PROBLEM IS NOW UNLIKELY TO RECUR. THE LOWEST COLUMN POSITION SHOULD BE ELIMINATED . DANGEROUS!!

NHTSA complaint #11161464 — an unverified report by a vehicle owner.

at 52,000 miles Mission Hills, CA

VEHICLE SPEED CONTROL

FROM A STOP OR AT LOW SPEEDS, WHEN YOU PRESS THE GAS PEDAL THERE IS A DELAY OF APPROXIMATELY 1.5 SECONDS BEFORE THE ENGINE RESPONDS. THIS IS PARTICULARLY DANGEROUS WHEN PULLING OUT INTO TRAFFIC FROM A DRIVEWAY, OR IF YOU NEED TO QUICKLY MANEUVER TO AVOID A COLLISION. SUBARU TECHNICIANS HAVE INSPECTED THE VEHICLE, AND THEY SAY NOTHING IS WRONG MECHANICALLY. I BELIEVE THIS IS A FLAW IN THE ECM PROGRAMMING. A QUICK GOOGLE SEARCH REVEALS HUNDREDS OF OTHER PEOPLE HAVE THE SAME PROBLEM WITH VARIOUS MODELS OF SUBARU. THERE ARE SEVERAL AFTERMARKET DEVICES WHICH CLAIM TO FIX THIS BY CONNECTING TO THE OBDII PORT AND CHANGING THE PROGRAMMING SO IT MATCHES THE ACCELERATOR PEDAL LINEARLY. ONE SUCH DEVICE IS HTTPS://WWW.SPRINTBOOSTERSALES.COM/SUBARU I SHOULD NOT HAVE TO RELY ON AN AFTERMARKET ACCESSORY TO ADDRESS A CRITICAL SAFETY ISSUE.

NHTSA complaint #11151849 — an unverified report by a vehicle owner.

at 50,000 miles Amarillo, TX

UNKNOWN OR OTHER

WHEN STARTING THE VEHICLE, THE ABS, HILL ASSIST, AND VEHICLE DYNAMICS CONTROL LIGHTS ALL LIGHT UP AND LOCK DOWN THE CAR. WILL CONTINUE TO DRIVE BUT THE NEXT TIME THE CAR IS STARTED, IT MAY NOT BACK UP OR GO IN DRIVE AGAIN.

NHTSA complaint #11129839 — an unverified report by a vehicle owner.

at 50,000 miles Amarillo, TX

ELECTRONIC STABILITY CONTROL (ESC)

WHEN STARTING THE VEHICLE, THE ABS, HILL ASSIST, AND VEHICLE DYNAMICS CONTROL LIGHTS ALL LIGHT UP AND LOCK DOWN THE CAR. WILL CONTINUE TO DRIVE BUT THE NEXT TIME THE CAR IS STARTED, IT MAY NOT BACK UP OR GO IN DRIVE AGAIN.

NHTSA complaint #11129839 — an unverified report by a vehicle owner.

at 62,000 miles ANN Arbor, MI

POWER TRAIN

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME VEHICLE 6 MONTHS AGO. CAR DIED ON FREEWAY TRAVELING 75MPH, RPM'S REVVED, GOT SAFELY TO SHOULDER. VEHICLE TOWED. CAR STARTED NEXT MORNING AND NO ERROR CODES FOUND. EVEN MORE COMPELLING, THE ENGINE DIED 3 OTHER TIMES WHILE DRIVING AT LEAST 45MPH, SAME SENSATION OF ENGINE GOING INTO LOWER GEAR, RPM'S INCREASED TO 5000+, CAR DIES, ELECTRICAL WORKS. CAR WAS ABLE TO RESTART AFTER 10-15 MINUTES OF REST. THESE 3 INCIDENTS ARE NOT DOCUMENTED BECAUSE I WAS NOT TOWED AND DID NOT TAKE THE VEHICLE IN FOR SERVICE. I WISH I HAD. I AM REPORTING FOR THE MOST RECENT INCIDENT OF 8/9/2018. (I FEEL LIKE I'M SHOUTING WITH ALL CAPS. I AM SHOUTING BECAUSE THIS NEEDS TO BE FIXED!)

NHTSA complaint #11119786 — an unverified report by a vehicle owner.

at 20,000 miles Redding, CA

POWER TRAIN

MY CAR BECAME STUCK IN PARK DUE TO A DEFECTIVE BREAK LIGHT SWITCH. THE DEALERSHIP TOLD ME TO HAVE IT TOWED, BUT LUCKILY I CHECKED THE INTERNET AND LEARNED I HAD TO OVERRIDE THE SYSTEM BY STICKING A BOLT INTO A PORT ON THE GEAR SHIFT PANEL. APPARENTLY THIS IS A KNOWN ISSUE. I KNOW SEVERAL PEOPLE PERSONALLY WHO HAVE ALSO HAD THIS PROBLEM, AND THE DEALERSHIP WAS FAMILIAR WITH IT. IT IS INCREDIBLY FRUSTRATING TO BE STUCK IN A PARKING LOT UNABLE TO DRIVE YOUR CAR WHEN ITS AN ISSUE THAT COULD EASILY BE PREVENTED. IT WAS A 100+ DEGREE DAY AND LUCKILY I WAS IN TOWN. BUT HAD I BEEN STUCK OUT AT A TRAILHEAD OR OTHERWISE OUT OF CELL SERVICE THIS COULD BE A SERIOUS SAFETY ISSUE.

NHTSA complaint #11119940 — an unverified report by a vehicle owner.

at 62,000 miles ANN Arbor, MI

UNKNOWN OR OTHER

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME VEHICLE 6 MONTHS AGO. CAR DIED ON FREEWAY TRAVELING 75MPH, RPM'S REVVED, GOT SAFELY TO SHOULDER. VEHICLE TOWED. CAR STARTED NEXT MORNING AND NO ERROR CODES FOUND. EVEN MORE COMPELLING, THE ENGINE DIED 3 OTHER TIMES WHILE DRIVING AT LEAST 45MPH, SAME SENSATION OF ENGINE GOING INTO LOWER GEAR, RPM'S INCREASED TO 5000+, CAR DIES, ELECTRICAL WORKS. CAR WAS ABLE TO RESTART AFTER 10-15 MINUTES OF REST. THESE 3 INCIDENTS ARE NOT DOCUMENTED BECAUSE I WAS NOT TOWED AND DID NOT TAKE THE VEHICLE IN FOR SERVICE. I WISH I HAD. I AM REPORTING FOR THE MOST RECENT INCIDENT OF 8/9/2018. (I FEEL LIKE I'M SHOUTING WITH ALL CAPS. I AM SHOUTING BECAUSE THIS NEEDS TO BE FIXED!)

NHTSA complaint #11119786 — an unverified report by a vehicle owner.

at 62,000 miles ANN Arbor, MI

ENGINE

CAR STALLED AND DIED WHILE DRIVING ON FREEWAY TRAVELING 75MPH. FELT LIKE THE TRANSMISSION SHIFTED INTO A LOW GEAR AND THE RPM'S REVVED. CAR IMMEDIATELY LOST POWER AND FORTUNATELY I WAS ABLE TO SAFELY MOVE TO FREEWAY SHOULDER. CAR WOULD NOT START AND HAD TO BE TOWED BUT ALL ELECTRICAL STILL FUNCTIONED. I WAS LOW ON GAS BUT NOT OUT. I WAS ON FREEWAY AT 11:30PM JUST OUTSIDE DETROIT WHEN THIS OCCURRED. RIDICULOUSLY UNSAFE. VEHICLE IS CURRENTLY AT DEALER AND WILL BE LOOKED AT 8/14/2018. INCIDENT 8/9/2018. EXACT SAME SYMPTOMS HAPPENED TO THE SAME VEHICLE 6 MONTHS AGO. CAR DIED ON FREEWAY TRAVELING 75MPH, RPM'S REVVED, GOT SAFELY TO SHOULDER. VEHICLE TOWED. CAR STARTED NEXT MORNING AND NO ERROR CODES FOUND. EVEN MORE COMPELLING, THE ENGINE DIED 3 OTHER TIMES WHILE DRIVING AT LEAST 45MPH, SAME SENSATION OF ENGINE GOING INTO LOWER GEAR, RPM'S INCREASED TO 5000+, CAR DIES, ELECTRICAL WORKS. CAR WAS ABLE TO RESTART AFTER 10-15 MINUTES OF REST. THESE 3 INCIDENTS ARE NOT DOCUMENTED BECAUSE I WAS NOT TOWED AND DID NOT TAKE THE VEHICLE IN FOR SERVICE. I WISH I HAD. I AM REPORTING FOR THE MOST RECENT INCIDENT OF 8/9/2018. (I FEEL LIKE I'M SHOUTING WITH ALL CAPS. I AM SHOUTING BECAUSE THIS NEEDS TO BE FIXED!)

NHTSA complaint #11119786 — an unverified report by a vehicle owner.

at 25,000 miles Howells, NY

SERVICE BRAKES

SOMETIMES WHEN PUSHING THE BRAKE PEDAL THE ABS LIGHT COMES ON AND WILL NOT ALLOW THE CAR TO SHIFT FROM PARK. OTHER TIMES MAY COME ON WHILE DRIVING. THE CAR ONLY HAS 25K MILES ON IT. I DON'T WANT TO DRIVE ANYWHERE AND GET STUCK THERE NOR DO I NEED A BRAKE PROBLEM IN SNOW AS I LIVE IN NEW YORK STATE. AFTER READING ONLINE IT SEEMS TO BE NOT AN UNCOMMON ISSUE BUT MORE IMPORTANTLY IT IS A SAFETY ISSUE. AFTER SHUTTING THE CAR ON AND OFF MULTIPLE TIMES THE ABS LIGHT GOES OUT AND THE CAR IS THEN ABLE TO SHIFT. AGAIN I DON'T NEED TO WORRY ABOUT MY PERSONAL SAFETY OR SAFETY OF THE PASSENGERS IN MY CAR.

NHTSA complaint #11118267 — an unverified report by a vehicle owner.

at 32,000 miles Middletown, OH

UNKNOWN OR OTHER

TRAVELING ON WESTBOUND I-74,8:30 PM 02/10/2018 APPROXIMATELY 63MPH,CAR ON CRUISE CONTROL WHEN THE CAR LOST POWER,FELT LIKE TRANSMISSION SLIPPING,ENGINE REVS TO 8000 RPM.LUCKILY,LITTLE TRAFFIC,PULLED CAR TO RIGHT SHOULDER.TURNED KEY OFF,CAR WOULD NOT RESTART.CALLED WRECKER AND TOWED CAR TO BUSAM SUBARU IN FAIRFIELD,OH.VERY FORTUNATE THAT PEOPLE ON 74 WERE NOT KILLED WHEN CAR LOST POWER,VERY SERIOUS SAFETY ISSUE INVOLVED HERE.CAR LOST POWER DRIVING IN A STRAIGHT LINE,ON CRUISE CONTROL OVER RELATIVELY LEVEL TERRAIN.BUSAM WILL BE NOTIFIED TOMORROW MORNING THE CAR HAS BEEN TOWED TO THEIR LOT AND HOPEFULLY THEY CAN FIND OUT WHAT HAS HAPPENED.NEGLECTED TO SAY THE CROSSTREK HAS APPROX. 32000 MILES AND UP TO THIS,HAS NEVER PRESENTED ANY ISSUES.

NHTSA complaint #11072201 — an unverified report by a vehicle owner.

at 30,000 miles Clinton, CT

FORWARD COLLISION AVOIDANCE

TL* THE CONTACT OWNS A 2015 SUBARU CROSSTREK. WHILE DRIVING 65 MPH, THE EYESIGHT DRIVER ASSIST SYSTEM WARNING INDICATOR ILLUMINATED. THE CONTACT DROVE HOME, TURNED OFF AND RESTARTED THE VEHICLE, AND THE INDICATOR DIMMED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BERTERA SUBARU OF HARTFORD (111 WESTON ST, HARTFORD, CT 06120, (888) 865-1393) WHERE IT WAS DIAGNOSED THAT THE EYESIGHT SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

NHTSA complaint #11065808 — an unverified report by a vehicle owner.

at 5 miles Loomis, CA

STEERING

DURING THE MORNING AND SOMETIMES IN THE AFTERNOON AS I START THE VEHICLE THE STEERING LIGHT COMES ON AND THE VEHICLE IS NOT ABLE TO BE STEERED. THIS HAS HAPPENED MULTIPLE TIMES AND I BROUGHT IT TO THE SUBARU DEALERSHIP BECAUSE THE VEHICLE IS STILL UNDER MANUFACTURES WARRANTY. LAST WEEK THE DEALERSHIP CALLED AND STATED IT WAS REPAIRED, I HAVE ALL THE RECORDS. AS MY PREGNANT WIFE AND I GOT INTO THE VEHICLE I STARTED THE CAR TO LEAVE AND THE STEERING LIGHT WAS ON AGAIN, AND I COULD NOT STEER THE VEHICLE. I AM NOW VERY AFRAID THIS WILL HAPPEN WHILE I AM DRIVING. I HAVE NOT CONFIDENCE IN THE CAR AND THE DEALERSHIPS ABILITY TO FIX THE ISSUE AND THE VEHICLE SITS AT THE SUBARU DEALERSHIP IN ROSEVILLE CA CURRENTLY. ON ALL OCCASIONS THE VEHICLE WAS STATIONARY, BUT THERE ARE INCIDENTS WHERE OTHER SUBARU DRIVES HAVE EXPERIENCED THIS ISSUE WHILE DRIVING. I HAVE MANY RECORDS THAT CAN BE REVIEWED.

NHTSA complaint #11064115 — an unverified report by a vehicle owner.

at 56,000 miles Butler, NJ

ENGINE

ENGINE STALLED WITHOUT WARNING WHILE DRIVING ON HIGHWAY: I HAD BEEN DRIVING FOR ABOUT AN HOUR AND A HALF WHEN MY LOW FUEL WARNING LIGHT CAME ON, WHICH MEANT I STILL HAD 70 MILES LEFT UNTIL EMPTY. ALMOST IMMEDIATELY AFTER, WHILE DRIVING ON THE HIGHWAY IN THE MIDDLE LANE, MY ENGINE MADE A REVVING NOISE AND MY CAR LOST POWER (PRESSED GAS PEDAL, BUT NOTHING HAPPENED). PRIOR TO THAT, THE CAR DROVE NORMALLY. THANKFULLY, I WAS ABLE TO EXIT OFF OF THE HIGHWAY, AT A SNAIL'S PACE, AND PULL INTO A PARKING LOT AND AS SOON AS I DID, THE CAR DIED AND ALL OF THE LIGHTS ON THE DASH CAME ON. RADIO STILL WORKED. NO WARNING LIGHTS CAME ON BEFORE THE CAR LOST POWER, EXCEPT FOR THE LOW FUEL LIGHT. I TRIED TO RE-START THE CAR, BUT THE ENGINE DID NOT TURN OVER. I HAD TO CALL A TOW TRUCK AND BY THE TIME THE TOW TRUCK ARRIVED THE CAR STARTED NORMALLY. I DID NOT FEEL SAFE DRIVING THE CAR AND HAD IT TOWED TO A DEALERSHIP. DEALERSHIP SAID THAT THE CODE FOR CAR RUNNING TOO LEAN HAD COME ON. AFTER PUTTING THE CAR THROUGH A SERIES OF TESTS, THEY DETERMINED THAT IT MUST HAVE BEEN BAD GAS PUT INTO THE TANK. AFTER SEEING NUMEROUS COMPLAINTS FOR THE 2015 FORESTERS AND CROSSTREKS WITH IDENTICAL SITUATIONS, I DO NOT BELIEVE THAT GAS WAS THE CULPRIT. . I HAVE OWNED VARIOUS CARS OVER THE YEARS AND THE ONLY THING THAT BAD GAS CAUSED WAS SPUTTERING. I BOUGHT A NEW CAR SO THAT I HAVE PEACE OF MIND WHILE DRIVING 80 MILES ON A BUSY HIGHWAY EVERY DAY. I NO LONGER HAVE THAT PEACE OF MIND AND INSTEAD WONDER IF MY TWO YEAR OLD CAR WILL LOSE POWER AGAIN, BUT UNDER DIFFERENT CIRCUMSTANCES. WILL IT HAPPEN AT NIGHT WITH NOWHERE TO PULL OVER WITH A TRACTOR TRAILER BEARING DOWN ON ME? SINCE THE INCIDENT, CAR NOW HAS ACCELERATION PROBLEMS AT LOW SPEEDS; FEELING LIKE IT WILL STALL WHEN PRESSING THE GAS PEDAL, BUT IT DOES NOT ACTUALLY STALL. CAR HAS BEEN AT DEALERSHIP SEVERAL TIMES AND THEY CANNOT REPEAT THE PROBLEM.

NHTSA complaint #11051438 — an unverified report by a vehicle owner.