Owners have filed 33 complaints
about the 2010 Suzuki Grand Vitara with NHTSA between 2013 and 2020.
The largest single group is the airbags.
Across this model's run it ranks 12 of 13 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Suzuki Grand Vitara. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 32
19% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2010 compares with every other Suzuki Grand Vitara
Odometer readings owners gave when they filed. About half of all
complaints include one.
10,000 – 24,999 miles
29.5%
25,000 – 49,999 miles
419.0%
50,000 – 74,999 miles
733.3%
75,000 – 99,999 miles
29.5%
100,000 – 149,999 miles
628.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2010 Suzuki Grand Vitara 4-DR. w/SAB
—
—
—
18.5% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2013peak 5Dec 2020
NHTSA investigations into the 2010 Suzuki Grand Vitara
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE13021Opened 14 Jun 2013Closed 30 Sep 2013AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Occupant Classification System Failure
Suzuki Motor of America is conducting a safety recall to remedy the occupant classification system's (OCS) sensor mats in approximately 193,936 model year 2006-2011 Suzuki Grand Vitara and 2007-2011 Suzuki SX4 vehicles (see NHTSA recall 13V-405 for more details).The sensor mat installed in the front passenger seat can develop an electrical circuit disconnection as a result of repeated flexing of the seat from use of the seat.According to Suzuki, when the failure occurs, the OCS system, by design, will not suppress the frontal passenger air bag for a seated child or small-stature adult.A deploy...
Recalls on the 2010 Suzuki Grand Vitara
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
19V187000
SEATS
Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2010-2013 Kizashi and 2006-2013 Grand Vitara vehicles. The front passenger leather seat may shrink due to high humidity and high temperature. As a result, the occupant classification system (OCS) sensor mat may not accurately detect if an adult or child is occupying the seat.
Risk: In the event of a crash necessitating airbag deployment, an incorrect classification may result in the passenger frontal air bag deploying even if there is a child in the front passenger seat, increasing their risk of injury.
17V085000
POWER TRAIN:MANUAL TRANSMISSION
Suzuki Motor of America, Inc. (Suzuki) is recalling certain 2009-2013 Grand Vitara vehicles equipped with a manual transmission. The gear shift rear shaft on these vehicles may break, preventing the gears from being able to be changed.
Risk: If the transmission cannot be shifted, it can increase the risk of a crash.
13V405000
AIR BAGS
Suzuki Motor of America, Inc. (Suzuki) is recalling certain model year 2006-2011 Grand Vitara and 2007-2011 SX4 vehicles. In the affected vehicles, over time, the OCS sensor mat installed in the front passenger seat may fail due to repeated flexing of the mat from use of the seat. As a result, during a crash necessitating deployment, the air bag will deploy regardless of whether the front seat occupant is an adult or a child.
Risk: Air bag deployment with a child in the front passenger side seat increases the risk of injury to that child.
11V055000
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2009-2010 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES EQUIPPED WITH 4-CYLINDER ENGINES; MODEL YEAR 2011 SUZUKI GRAND VITARA MULTIPURPOSE PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 17, 2010; MODEL YEAR 2010 SUZUKI SX4 PASSENGER VEHICLES; AND 2011 SUZUKI SX4 PASSENGER VEHICLES PRODUCED PRIOR TO OCTOBER 14, 2010. THE TENSION ADJUSTER PULLEY FOR THE DRIVE BELT THAT OPERATES THE ALTERNATOR, WATER PUMP, AIR CONDITIONER COMPRESSOR AND POWER STEERING PUMP, HAS AN IMPROPERLY MANUFACTURED INTERNAL SPRING THAT CAN BREAK DUE TO REPEATED STRESS. IF THE SPRING BREAKS, THE DRIVE BELT WILL NOT BE ADJUSTED PROPERLY AND CAN SLIP, CAUSING A SQUEAKING NOISE. OR THE DRIVE BELT COULD COME OFF CAUSING THE DRIVER TO INCREASE TO STEER THE VEHICLE. THIS CAN ALSO CAUSE THE COOLANT TEMPERATURE INDICATION TO RISE, WHICH CAN LEAD TO THE ENGINE OVERHEATING, OR CAN CAUSE THE CHARGING LIGHT TO COME ON, WHICH CAN LEAD TO BATTERY DISCHARGE AND ENGINE STALL.
Risk: IF THE DRIVE BELT COMES OFF, REQUIRING THE DRIVER TO USE INCREASED STEERING EFFORT, OR THE ENGINE STALLS, A VEHICLE CRASH COULD OCCUR
SUZUKI IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 SX4, 2010 GRAND VITARA, AND 2009 THROUGH 2010 EQUATOR VEHICLES THAT WERE EQUIPPED WITH A GARMIN NUVI MODEL 750, 760, AND 765 NAVIGATION SYSTEM. THE BATTERIES CONTAINED IN THE AFFECTED GPS UNITS CAN OVERHEAT.
Risk: OVERHEATED BATTERIES COULD RESULT IN A FIRE.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20191299,772 units in Canada
Airbag
Issue: On certain vehicles, the occupant classification system (OCS) may not work properly. This could cause the airbag system not to turn off the airbag when an infant or child is seated in the front passenger seat. This could also cause the passenger seat belt reminder to activate when the seat is empty. Note: This problem only affects vehicles with leather seats. Safety Risk: In a crash, an airbag that deploys in front of an infant or child increases the risk of injury. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a Suzuki service provider to have the front passenger seat cushion replaced.
Recall 201330549,125 units in Canada
Airbag
On certain vehicles, the Occupant Classification System may malfunction, causing the airbag warning lamp to illuminate, and could fail to disable the passenger airbag if a child were seated in the front passenger seating position. This could result in an unwarranted airbag deployment in a crash, increasing the risk of injury to a child seated in the front passenger seat. Note: In this situation, the "PASS AIR BAG OFF" light would fail to illuminate, regardless of if a child or adult is seated in the front passenger seat. Correction: Vehicles will receive special extended warranty coverage of 10 years or 200,000 kilometers (whichever comes first) from the date the vehicle was originally placed into service. Under this special coverage program, vehicles which experience this condition will have the occupant detection mat replaced.
Recall 201104113,400 units in Canada
Engine
On certain vehicles, the tension adjuster pulley for the drive belt, which operates the alternator, water pump, air conditioner compressor and power steering pump, may contain an improperly manufactured internal spring that can break due to repeated stress. Should the spring break, this would cause the drive belt tension to be maladjusted, allowing the belt to slip. If the belt comes off, the loss of steering power assist would require the driver to exert increased effort to steer the vehicle. This could result in a crash causing property damage and/or personal injury. Additionally, the loss of water pump function would cause the coolant temperature to rise, which can lead to engine overheating, while the loss of alternator charging ability would lead to battery discharge and eventual engine stall. Correction: Dealers will replace the drive belt tension adjuster pulley.
In the owners' own words, exactly as filed with NHTSA.
at 22,064 milesCaguas, PR
AIR BAGS
THE VEHICLE IS CONFRONTING PROBLEMS WITH THE AIR BAGS SECURITY SYSTEMS IN MOTION. WE UNDERSTAND THAT THIS IS AN EXTREMELY DANGEROUS CIRCUMSTANCE, WHICH DESERVES A DETAILED INVESTIGATION.. DUE TO THE INFORMATION WE HAVE RECEIVED, THIS VEHICLE HAS BEEN THE SUBJECT OF INVESTIGATIONS THAT HAVE NOT BEEN NOTIFIED TO US. RECALLS MAY HAVE BEEN ORDERED.
NHTSA complaint #11385223 — an unverified report by a vehicle owner.
at 42,000 milesAlbuquerque, NM
ELECTRICAL SYSTEM
THE GPS WAS RECALLED ON THE NAVI SYSTEM. I HAVE A 765 NAVI SYSTEM AND HAVE NOT RECEIVED THE RECALL. I DO NOT KNOW WHO TO CONTACT. THE GPS GOT SO HOT THAT IT STOPPED WORKING AND HAD TO TAKE IT OUT OF THE VEHICLE.
NHTSA complaint #11343709 — an unverified report by a vehicle owner.
Caguas, PR
AIR BAGS
WHEN I BUY THE CAR IN BETWEEN 2 WEEK AGO IT HACE THE AIRBAG TURN ON AND THE PASS TOO WHEN I ASK A MECHANIC WHO SPEACILIZED IN SUZUKI HE SAID THAT IT NEED TO GO TO A DESLER OF SUZUKI BECAUSE THE PROBLEM IS FROM FABRIC AND THE CAR NEVER WAS IN A ACCIDENT
NHTSA complaint #11317463 — an unverified report by a vehicle owner.
at 139,356 milesBaker, LA
POWER TRAIN
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.
NHTSA complaint #11307570 — an unverified report by a vehicle owner.
at 139,356 milesBaker, LA
AIR BAGS
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.
NHTSA complaint #11307570 — an unverified report by a vehicle owner.
at 139,356 milesBaker, LA
ELECTRONIC STABILITY CONTROL (ESC)
MY MOST RECENT INCONVENIENCE WITH MY SUZUKI RECALL TENSIONER WAS ON 2/5/2020, I WAS DRIVING ON A BUSY HIGHWAY IN THE RAIN WHEN MY VEHICLE'S BELT TENSIONER AND DRIVE BELT CAME OFF OF THE RECALL TENSION ADJUSTER PULLEY. I COULD NOT TURN MY VEHICLE, THE ALTERNATOR LIGHT WAS ON, AND ENGINE LIGHT WAS ON. I HAVE BEEN TRYING TO GET ALL OF MY RECALL PARTS FOR MY SUZUKI GRAND VITARA REPAIRED SINCE MAY 2019. ROYAL NISSAN BATON ROUGE, IS THE COMPANY RESPONSIBLE FOR REPAIRING SUZUKI'S RECALLS, BUT THEY HAVE FAILED TO HONOR ITS WARRANTY POLICY CAUSING ME TO SPEND OVER $500 IN REPAIRS THAT SHOULD HAVE BEEN REPAIRED. THE BELT HAS SLIPPED ON THREE SEPARATE OCCASIONS , I HAD NO OTHER CHOICE BUT TO PAY FOR A NEW BELT TENSIONER BECAUSE MY LIFE WAS AT RISK. THE COMPANY HELD RESPONSIBLE FOR OUT OF POCKET EXPENSES AND RECALL PARTS THAT ARE STILL INCOMPLETE IS ROYAL NISSAN BATON ROUGE, I SPOKE WITH A REPRESENTATIVE BY THE NAME OF NATHAN.
NHTSA complaint #11307570 — an unverified report by a vehicle owner.
at 35,000 milesAlbuquerque, NM
EXTERIOR LIGHTING
THE HEAD LIGHTS KEEP GOING OUT EVERY SIX MONTHS. I KEEP REPLACING, BUT THEN THE GO OUT AGAIN.
NHTSA complaint #11217646 — an unverified report by a vehicle owner.
SAN Jose, FL
SEATS
PROBLEMAS CON EL A CIENTO DEL CONDUCTOR Y LA BOLSA DE AIRE
NHTSA complaint #11194317 — an unverified report by a vehicle owner.
SAN Jose, FL
AIR BAGS
PROBLEMAS CON EL A CIENTO DEL CONDUCTOR Y LA BOLSA DE AIRE
NHTSA complaint #11194317 — an unverified report by a vehicle owner.
SAN Jose, FL
EXTERIOR LIGHTING
PROBLEMAS CON EL A CIENTO DEL CONDUCTOR Y LA BOLSA DE AIRE
NHTSA complaint #11194317 — an unverified report by a vehicle owner.
at 100,000 milesFort Worth, TX
POWER TRAIN
TAKATA RECALL WHILE I WAS DRIVING THE CAR ON THE HIGHWAY SUDDENLY STARTS OVERHEATING WITHOUT ANY WARNING AND IT HAS HAPPENED ONCE A YEAR WITHIN THE LAST TWO YEARS.
NHTSA complaint #11183278 — an unverified report by a vehicle owner.
at 100,000 milesFort Worth, TX
UNKNOWN OR OTHER
TAKATA RECALL WHILE I WAS DRIVING THE CAR ON THE HIGHWAY SUDDENLY STARTS OVERHEATING WITHOUT ANY WARNING AND IT HAS HAPPENED ONCE A YEAR WITHIN THE LAST TWO YEARS.
NHTSA complaint #11183278 — an unverified report by a vehicle owner.
at 100,000 milesFort Worth, TX
ENGINE
TAKATA RECALL WHILE I WAS DRIVING THE CAR ON THE HIGHWAY SUDDENLY STARTS OVERHEATING WITHOUT ANY WARNING AND IT HAS HAPPENED ONCE A YEAR WITHIN THE LAST TWO YEARS.
NHTSA complaint #11183278 — an unverified report by a vehicle owner.
Morovia, PR
AIR BAGS
TKE AIR BAGA LIGHT ON INCLUDIND PASS LIGHT
NHTSA complaint #11181110 — an unverified report by a vehicle owner.
Morovia, PR
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
TKE AIR BAGA LIGHT ON INCLUDIND PASS LIGHT
NHTSA complaint #11181110 — an unverified report by a vehicle owner.
at 62,010 milesTucson, AZ
AIR BAGS
PREVIOUS RECALL REPAIR BY DEALER IN 2014 (RECALL ID CODE "VD") HAS FAILED AGAIN. THIS TIME DEALER WILL NOT GUARANTEE THE WORK PERFORMED SINCE IT WAS DONE ALMOST 5 YEARS AGO. PART ALONE IS $500 (PASSENGER OCCUPANCY SENSOR MAT). ORIGINAL RECALL NOTICE AND DEALER RECEIPT FROM 2014 IS ATTACHED. SUSPECT ROOT CAUSE OF FAILURE NOT FOUND OR ADDRESSED IN REPAIR. FAILURE MODE AND TROUBLE CODE (DTC B1312) ARE SAME AS BEFORE. (AIR BAG AND PASSENGER SEAT BELT REMINDER LIGHT REMAIN ON).
NHTSA complaint #11171548 — an unverified report by a vehicle owner.
at 62,010 milesTucson, AZ
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
PREVIOUS RECALL REPAIR BY DEALER IN 2014 (RECALL ID CODE "VD") HAS FAILED AGAIN. THIS TIME DEALER WILL NOT GUARANTEE THE WORK PERFORMED SINCE IT WAS DONE ALMOST 5 YEARS AGO. PART ALONE IS $500 (PASSENGER OCCUPANCY SENSOR MAT). ORIGINAL RECALL NOTICE AND DEALER RECEIPT FROM 2014 IS ATTACHED. SUSPECT ROOT CAUSE OF FAILURE NOT FOUND OR ADDRESSED IN REPAIR. FAILURE MODE AND TROUBLE CODE (DTC B1312) ARE SAME AS BEFORE. (AIR BAG AND PASSENGER SEAT BELT REMINDER LIGHT REMAIN ON).
NHTSA complaint #11171548 — an unverified report by a vehicle owner.
Holualoa, HI
AIR BAGS
AIRBAG LIGHT DOES NOT TURN OFF
NHTSA complaint #11162114 — an unverified report by a vehicle owner.
Philadelphia, PA
ELECTRICAL SYSTEM
I HAD BEEN PROBLEMS WITH THE FRONT HEADLIGHTS, I HAD TWO TICKETS AS RESULTS OF THIS PROBLEMS. I HAD REPLACED THEM AT LEAST 6 TIMES A YEAR. ALSO A LOT OF PROBLEMS WITH THE HEAT AND COOLING. I RECENTLY REPLACE ALL THE COMPONENTS FROM PUMP, RADIATOR,THERMOSTAT AND THE LAST ONE HEATING CORD MORE $4000.00 FOR A 2010. MAKE NO SENSE AT ALL. AND THE WORST IS THAT WE DO NOT HAVE ANY SUPPORT FROM THE ZUSUKI. BAD PURCHASES ON THIS CAR.
NHTSA complaint #10825397 — an unverified report by a vehicle owner.
at 72,000 milesBarataria, LA
EXTERIOR LIGHTING
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH.
NHTSA complaint #10693674 — an unverified report by a vehicle owner.
at 72,000 milesBarataria, LA
ELECTRICAL SYSTEM
CHANGED LOW BEAM HEAD LIGHTS LAST YEAR. BOTH WENT OUT AGAIN AT EXACT SAME TIME WHEN STARTING. LIGHTS DON'T DUE THAT SAW A BULLETIN ABOUT A SWITCH OR MODULATOR, LOOKING FOR A RECALL & DON'T KNOW IF IT'S THE LIGHTS ONLY OR A SWITCH.
NHTSA complaint #10693674 — an unverified report by a vehicle owner.
at 80,000 milesTucson, AZ
ELECTRICAL SYSTEM
HAVING TROUBLE WITH LOW BEAM HEAD LAMP NOT WORKING HAVE REPLACE BULBS MORE THEN ONCE. OWNERS ON INTERNET ARE HAVING THE SAME PROBLEMS. DEALER WILL NOT FIX PROBLEM. I ALMOST GOT IN A ACCIDENT DUE TO SOMEONE THOUGHT I WAS A MOTOR CYCLE. MANY OWNERS HAVE COMPLAINED BUT NOTHING HAS BEEN DONE. OWNERS ALSO HAVE BEEN PULLED OVER AND BEEN GIVEN TICKETS FOR PROBLEM. PLEASE HELP.
NHTSA complaint #10681649 — an unverified report by a vehicle owner.
at 81,223 milesFairhaven, MA
EXTERIOR LIGHTING
MY DRIVER SIDE LIGHT KEEPS BLOWING THRU LOW BEAM H7 HEADLAMP BULBS. THEY SEEM TO FRY EVERY 6 TO 10 MONTHS.
NHTSA complaint #10680414 — an unverified report by a vehicle owner.
Pacifica, CA
SEATS
I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PROBLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APPOINTMENT TAKES A 1/2 DAY OR MORE DEPEND OF THE DAY AND WHERE YOU LIVE. SO I HAVE TO LOOSE A DAY AND GAS MONEY AND MY TIME AND GO TO THE NEXT TOWN TO GET THE CAR REPAIR AND I HAVE TO DO IT 2 TIMES BECAUSE I HAVE 2 CARS SO DON'T YOU THINK ITS FAIR IF MANUFACTURE HELP US WITH SOME KIND OF BENEFITS LIKE GAS MONEY OR OIL CHANGE OR AT LEAST LET US TAKE IT TO OTHER DEALER NEAR BY TO DO THIS I NEED HELP WE HAVE 2 CARS AND I DON'T HAVE THE TIME TO DO IT AND SUZUKI IS NOT HELPING TO GET THE PROBLEM FIX SO I LIKE TO KNOW IS THERE ANY OPTION FOR PEOPLES LIKE ME WHO WORKS ALMOST 7 DAYS A WEEK AND NEEDS THE CAR I CALLED THE MANUFACTURE AND THEY WHORE VERY RUDE AND DON'T EVEN WANT TO TALK TO YOU AND NOT TAKING ANY FAULT IN THIS RECALL AND NOT EVEN WELLING TO HELP YOU SOME HOW TO GET IT FIX AND [XXX] SAYING WE FIX IT FOR FREE ITS YOUR JOB TO TAKE TO THE DEALER AND WE DON'T CARE HOW FAR IT IS OR HOW LONG THE APPOINTMENT IS SO DEAL WITH IT.SO KINDLY ADVISE ME IF I HAVE OR I CAN GET SOME HELP BEFORE MY FAMILY GET HEART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10662491 — an unverified report by a vehicle owner.
Pacifica, CA
AIR BAGS
I OWN 2 SUZUKI GRAND VITARA 2010 & 2007 AND I GOT A RECALL NOTICE FROM THE MANUFACTURE FOR TAKING THE CAR TO THE DEALER FOR FIXING THE AIR BAG ISSUE RECALL CALLED DV SO I CHECKED AND THE NEAREST AUTHORIZED DEALER IS A ONE OUR DRIVE SO I CALLED THE MANUFACTURE AND ASKED FOR HELP BECAUSE ITS THEIR PROBLEM AND THEY SHOULD SOME HOW HELP COSTUMERS TO GET THE CAR REPAIR BEFORE SOMEONE GETS HEART THE APPOINTMENT TAKES A 1/2 DAY OR MORE DEPEND OF THE DAY AND WHERE YOU LIVE. SO I HAVE TO LOOSE A DAY AND GAS MONEY AND MY TIME AND GO TO THE NEXT TOWN TO GET THE CAR REPAIR AND I HAVE TO DO IT 2 TIMES BECAUSE I HAVE 2 CARS SO DON'T YOU THINK ITS FAIR IF MANUFACTURE HELP US WITH SOME KIND OF BENEFITS LIKE GAS MONEY OR OIL CHANGE OR AT LEAST LET US TAKE IT TO OTHER DEALER NEAR BY TO DO THIS I NEED HELP WE HAVE 2 CARS AND I DON'T HAVE THE TIME TO DO IT AND SUZUKI IS NOT HELPING TO GET THE PROBLEM FIX SO I LIKE TO KNOW IS THERE ANY OPTION FOR PEOPLES LIKE ME WHO WORKS ALMOST 7 DAYS A WEEK AND NEEDS THE CAR I CALLED THE MANUFACTURE AND THEY WHORE VERY RUDE AND DON'T EVEN WANT TO TALK TO YOU AND NOT TAKING ANY FAULT IN THIS RECALL AND NOT EVEN WELLING TO HELP YOU SOME HOW TO GET IT FIX AND [XXX] SAYING WE FIX IT FOR FREE ITS YOUR JOB TO TAKE TO THE DEALER AND WE DON'T CARE HOW FAR IT IS OR HOW LONG THE APPOINTMENT IS SO DEAL WITH IT.SO KINDLY ADVISE ME IF I HAVE OR I CAN GET SOME HELP BEFORE MY FAMILY GET HEART. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10662491 — an unverified report by a vehicle owner.
