Owners have filed 45 complaints
about the 2002 Toyota 4 Runner with NHTSA between 2002 and 2006.
The largest single group is the suspension.
Across this model's run it ranks 7 of 12 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 22
Against the median year of the Toyota 4 Runner. 50 means typical for this
model; 100 means roughly double.
Severity — 100
46.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
59% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2002 compares with every other Toyota 4 Runner
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2002 Toyota 4 Runner
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Suspension
715.6%
2 crashes, 0 fires · median 53,000 mi
Brakes
613.3%
3 crashes, 0 fires · median 1,000 mi
Engine & Cooling
511.1%
Median failure at 55,000 miles
Tires
48.9%
1 crashes, 0 fires · median 18,176 mi
Fuel & Propulsion
36.7%
Median failure at 28,000 miles
Acceleration & Cruise Control
36.7%
Median failure at 36,900 miles
Airbags
36.7%
2 crashes, 0 fires · median 18,776 mi
Transmission & Drivetrain
36.7%
Median failure at 17,557 miles
Wheels
24.4%
1 crashes, 0 fires
Steering
24.4%
Electrical System
24.4%
0 crashes, 1 fires · median 17,557 mi
Equipment & Accessories
12.2%
Median failure at 1,000 miles
Stability & Traction Control
12.2%
1 crashes, 0 fires
Seat Belts
12.2%
1 crashes, 0 fires · median 16,553 mi
Windows, Mirrors & Wipers
12.2%
Lights
12.2%
1 crashes, 0 fires
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.7%
1,000 – 9,999 miles
518.5%
10,000 – 24,999 miles
933.3%
25,000 – 49,999 miles
622.2%
50,000 – 74,999 miles
518.5%
75,000 – 99,999 miles
13.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2002peak 5Oct 2006
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
SAN Diego, CACrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10140269 — an unverified report by a vehicle owner.
SAN Diego, CACrash1 injured
EXTERIOR LIGHTING:TAIL LIGHTS
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10140269 — an unverified report by a vehicle owner.
SAN Diego, CACrash1 injured
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10140269 — an unverified report by a vehicle owner.
at 53,000 milesNanuet, NYCrash1 injured
SUSPENSION:FRONT
FRONT END FAILED VEHICLE GOT OUT OF CONTROL AND HIT THE WALL TOYOTA 4 RUNNER YR 2002
NHTSA complaint #10121339 — an unverified report by a vehicle owner.
at 45,000 milesDiamond BAR, CACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
APRIL 28, 2005, NO INJURIES. CONTACT STATES HE WAS WEARING A SEAT BELT. IT WAS RAINY. AND WHILE DRIVING 45 MPH VEHICLE LOST CONTROL AND VEERED TO THE RIGHT. TRIED TO STEER LEFT, BUT STEERING WHEEL WOULD NOT GO LEFT. APPLIED BRAKES, AND THEY FAILED. THEN, HIT SEMI TRAILER TRUCK ON LEFT SIDE. CONTACT HAS REGULAR MAINTENANCE HAS SERVICE RECORDS.
NHTSA complaint #10119837 — an unverified report by a vehicle owner.
at 45,000 milesDiamond BAR, CACrash
SUSPENSION
APRIL 28, 2005, NO INJURIES. CONTACT STATES HE WAS WEARING A SEAT BELT. IT WAS RAINY. AND WHILE DRIVING 45 MPH VEHICLE LOST CONTROL AND VEERED TO THE RIGHT. TRIED TO STEER LEFT, BUT STEERING WHEEL WOULD NOT GO LEFT. APPLIED BRAKES, AND THEY FAILED. THEN, HIT SEMI TRAILER TRUCK ON LEFT SIDE. CONTACT HAS REGULAR MAINTENANCE HAS SERVICE RECORDS.
NHTSA complaint #10119837 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 60,500 milesGlen Burnie, MD
SUSPENSION:FRONT
DT*: THE CONTACT STATED HAVING OTHER PROBLEMS AFTER RECALL #05V225000 REGARDING SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT WAS PERFORMED IN 07/06. DURING THE MONTH OF 08/06, THERE WAS A BEEPING SOUND AND AN UNKNOWN LIGHT ON THE DASHBOARD ILLUMINATED INTERMITTENTLY, WHEN THE VEHICLE MADE LEFT TURNS, OR SWITCHED LANES. THIS OCCURRED MANY TIMES, PRIOR TO THE INCIDENT WHICH OCCURRED ON 08/28/06. WHILE CHANGING LANES AT 55 MPH ON A DRY HIGHWAY ON 08/28/06, THE STEERING WHEEL AND BRAKES LOCKED UP. ALSO, A VIBRATION WAS FELT COMING FROM THE STEERING WHEEL. THE VEHICLE PULLED OVER AND WAS TURNED OFF. IT RESTARTED IMMEDIATELY AND THE STEERING WHEEL UNLOCKED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE FOLLOWING DAY, THE CONTACT DROVE TO WORK, CONTACTED THE DEALER WHO HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE SERVICE MANAGER DETERMINED THAT THE PROBLEMS WAS DUE TO THE REAR BRAKES. BOTH REAR BRAKES WERE REPLACED, BUT THE PROBLEM PERSISTED. WHEN DRIVEN OUT OF THE PARKING LOT, THE BEEPING AND STEERING LOCKING HAD STOPPED, BUT THE VEHICLE BEGAN PULLING TO THE RIGHT. A PASSERBY ALERTED THE CONTACT THAT PART OF THE STEEL BELTS WAS STICKING OUT OF BOTH FRONT TIRES. ON 09/29/06, THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO REPLACED THE FRONT TIRES AND DETERMINED THAT THE FRONT ALIGNMENT WAS IN THE NEGATIVE. ON 09/29/06, ANOTHER DEALERSHIP WAS CONTACTED, AND DETERMINED THAT AN INVESTIGATION WOULD BE CONDUCTED. THE CONTACT EXPRESSED THAT THE RECALL WORK PERFORMED WITHOUT REALIGNMENT WAS WHAT CAUSED THE DAMAGE TO THE FRONT TIRES.
NHTSA complaint #10169770 — an unverified report by a vehicle owner.
at 72,000 milesDouglasville, GA
ENGINE AND ENGINE COOLING:ENGINE
DRIVING CAR AND HEARD LOUD BANG NOISE CAR IMMEDIATELY STARTS SLOWING DOWN AND OIL LIGHT COMES ON AFTER CAR STOPS OIL IS POURING OUT FROM UNDERNEATH THE MOTOR. WE SEND CAR TO THE DEALERSHIP THEY SAY THE ENGINE HAS THROWN A ROD. MOTOR NEEDS TO BE REPLACED THE CAR HAS 72,000 MILES ON IT . A PERSON IN THE SERVICE DEPT SAYS THEY HAVE HAD A LOT OF PROBLEMS WITH THIS MOTOR IT IS VERY WEAK. WE CALL OTHER MECHANICS TO GET ESTIMATES THEY SAY THEY TO HAVE SEEN A LOT OF PROBLEMS WITH THIS MOTOR. WE HAVEN'T DONE ANYTHING WITH THE CAR WE ARE STILL HOPING FOR SOME HELP FROM TOYOTA. ALSO WE GAVE THE DEALERSHIP ALL OF OUR OIL CHANGE RECORDS THAT WERE DONE ON TIME.
NHTSA complaint #10166537 — an unverified report by a vehicle owner.
at 17,557 milesAustin, TX
POWER TRAIN
2002 TOYOTA 4RUNNER FRONT END MAKES LOUD NOISES, WHEN GOING OVER HIGH BUMPS AND SOME STIFFNESS IN STEERING. *TS THE BATTERY NEEDED TO BE REPLACE DUE TO LITTLE OR NO FLUIDS, NOISES WERE COMING FROM THE FRONT END, THE SHOCK WERE LEAKING, AND TRANSMISSION FLUID WAS LEAKING. THE CONSUMER REQUESTED A REPLACEMENT OF THE FRONT SUSPENSION/LOWER BALL JOINTS AND THE LEAKING SHOCKS AT NO COST.
NHTSA complaint #10142135 — an unverified report by a vehicle owner.
at 17,557 milesAustin, TX
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
2002 TOYOTA 4RUNNER FRONT END MAKES LOUD NOISES, WHEN GOING OVER HIGH BUMPS AND SOME STIFFNESS IN STEERING. *TS THE BATTERY NEEDED TO BE REPLACE DUE TO LITTLE OR NO FLUIDS, NOISES WERE COMING FROM THE FRONT END, THE SHOCK WERE LEAKING, AND TRANSMISSION FLUID WAS LEAKING. THE CONSUMER REQUESTED A REPLACEMENT OF THE FRONT SUSPENSION/LOWER BALL JOINTS AND THE LEAKING SHOCKS AT NO COST.
NHTSA complaint #10142135 — an unverified report by a vehicle owner.
at 17,557 milesAustin, TX
SUSPENSION
2002 TOYOTA 4RUNNER FRONT END MAKES LOUD NOISES, WHEN GOING OVER HIGH BUMPS AND SOME STIFFNESS IN STEERING. *TS THE BATTERY NEEDED TO BE REPLACE DUE TO LITTLE OR NO FLUIDS, NOISES WERE COMING FROM THE FRONT END, THE SHOCK WERE LEAKING, AND TRANSMISSION FLUID WAS LEAKING. THE CONSUMER REQUESTED A REPLACEMENT OF THE FRONT SUSPENSION/LOWER BALL JOINTS AND THE LEAKING SHOCKS AT NO COST.
NHTSA complaint #10142135 — an unverified report by a vehicle owner.
at 41,153 milesAPO, AE
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM
WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE LOST ALL POWER. THIS SITUATION COULD BE FATAL, AT HIGHWAY SPEEDS. LUCKILY, NOBODY WAS INJURED. FURTHER INVESTIGATION REVEALED A FAULTY RHEOSTAT IN THE THROTTLE BODY OF THE FUEL SYSTEM. THE RHEOSTATE FAILURE CAUSES THE BUTTERFLY VALVE TO CLOSE, THUS NOT LETTING ENOUGH AIR INTO THE INTAKE MANIFOLD. DUE TO THE LACK OF AIR, THE ENGINE "STALLS OUT", CAUSING THE VEHICLE TO DECELERATE VERY QUICKLY. REPLACEMENT OF THE THROTTLE BODY CORRECTED THE PROBLEM, WITH NO FURTHER INCICENTS OCCURING.
NHTSA complaint #10141669 — an unverified report by a vehicle owner.
SAN Diego, CACrash1 injured
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10140269 — an unverified report by a vehicle owner.
SAN Diego, CACrash1 injured
EXTERIOR LIGHTING:TAIL LIGHTS
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10140269 — an unverified report by a vehicle owner.
SAN Diego, CACrash1 injured
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
DT: ITHE CONTACT HAD 2002 TOYOTA 4-RUNNER SERVICED AT DEALERSHIP BECAUSE OF BRAKE PROBLEMS AND THE ABS LIGHT WAS ON. HAD BRAKE PROBLEMS SEVERAL TIMES ,AND HAD VEHICLE SERVICED SEVERAL TIMES. THE CONTACT TOLD DEALERSHIP WHEELS KEPT LOCKING , AND SHE DID NOT FEEL SAFE DRIVINGTHE VEHICLE. DEALERSHIP LEFT PARTS OFF THE BRAKES. THE CONTACT FOUND THE PARTS IN TRUNK. TOOK VEHICLE BACK TO THE DEALERSHIP WHO SAID IT HAPPEND BECAUSE BRAKE FLUID LEAK. ALSO, A TAIL LIGHT WAS OUT. THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT TWO WEEKS AGO, DID NOT HIT ANYONE. WAS GOING SOUTH AND ENDED UP GOING WEST. THE WHEELS LOCKED, AND VEHICLE WENT COMPLETELY TO THE RIGHT, HIT THE SHOULDER, AND FLIPPED OVER. THE CONTACT SUSTAINED INJURIES. A POLICE REPORT WAS TAKEN. THE CONTACT WORE SEAT BELTS, AND WAS TRAVELING 55 MPH. THE ROADS WERE CLEAR AND DRY. THE MANUFACTURER HAS NOT BEEN CONTACTED.
NHTSA complaint #10140269 — an unverified report by a vehicle owner.
Bountiful, UT
ENGINE AND ENGINE COOLING
DT: 2002 TOYOTA 4 RUNNER - THE OIL IS GETTING THICK AND GELLING. THE VEHICLE IS USING A LOT OF OIL, AND BLOWING BLACK SMOKE CAME FROM THE TAIL PIPE. THE DEALER SAID THIS WAS A COMMON PROBLEM FOR SOME TOYOTA OF THIS YEAR, MAKE AND MODELS, AND TOYOTA DID HAVE THE HIGHEST AMOUNT OF COMPLAINTS ON THE CONSUMER COMPLAINT WEBSITE. IT STARTED TO BLOW THE BLACK SMOKE DRIVING. TOOK VEHICLE TO DEALER, AND THE DEALERSHIP SAID IT WAS A OIL GELLING PROBLEM. DEALERSHIP STATED THAT THE MOTOR WOULD HAVE TO BE TORN TO FIND OUT WHAT CAUSED THIS PROBLEM. THIS WOULD BE AT THE CONSUMER'S EXPENSE. MANUFACTURER SAID THEY WOULD NOT BE ABLE TO HELP THE CONSUMER WITH THIS PROBLEM. THERE WAS AN EXTENDED WARRANTY ON THIS VEHICLE, AND THE MANUFACTURER STATED THAT THIS WOULD NOT BE COVERED DUE TO THE MAINTENANCE THAT HAD DONE ON THE VEHICLE.
NHTSA complaint #10137247 — an unverified report by a vehicle owner.
EL Dorado Hills, CA
SUSPENSION:FRONT
SHORTLY AFTER PURCHASING MY 4 RUNNER, I NOTICED A DISTINCT SHAKING AND SHUDDERING OF THE FRNT END AND ESPECIALLY IN THE STEERING WHEEL. IT REALLY BECAME IMPOSSIBLE T TAKE HE VEHICLE OVER 65 MPH. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS ALWAYS TOLD THE SAME THING. THERE IS NO PROBLEM . I HAVE HAD NEW TIRES PUT ON THE CAR, NEW BRAKES AND YET THE CAR CONTINUES TO VIBRATE TO THE POINT THAT I AM NOW AFRAID TO DRIVE THE VEHICLE. THE STERING IS ABSOLUTELY MADDENING AND I FEAR A FATAL CRASH. TOYOTA FOLSOM LAKE REFUSES TO ADMIT THERE IS A PROBLEM AND WILL DO NOTHING. THE 2002 TOYOTA WA RECALLED FOR THE SEALS FAILING ON THE WINDOWS. I TOOK IT IN AND THEY SUPPOSEDLY FIXED THE SEALS. THEY NOW HANG DOWN FOR ALL THE WORLD TO SEE. GREAT IMPRESSION FOR TOYOTA MANUFACTURING COMPANY.WHEN YOU APPLY THE BRAKES THE WHOLE CAR GOES INTO SPASMS LIKE IT IS GOING TO FALL APART. THE TOYOTA 4 RUNNER IS A PIECE OF TRASH AND DEFINITELY A LEMON FROM DAY ONE. I FOR ONE, WILL NEVER PURCHASE ANOTHER JAPANESE MADE CAR BECAUSE THEY DO NOT STAND BEHIND THEIR WARRANTIES. I HAVE HEARD EVERY EXCUSE MADE TO MAN, AND IN THIS CASE, WOMAN. WHAT THEY FAIL TO REALIZE IS WORD OF MOUTH IS THE BEST FORM OF ADVERTIZING AND SALES IN THE WORLD. WOULD YOU BUY ANOTHER TOYOTA? NOT ON YOUR LIFE, BECAUSE I AM AFRAID IT IS GOING TO COSE ME AND MY CHILDREN GREAT BODILY HARM. THIS CAR NEEDS TO BE TAKEN OFF THE HIGHWAYS OF THE USA. FORTUNATELY WE SURVIVED A TIRE BLOWOUT AND PUT ALL NEW TIRES ON THE CAR.
NHTSA complaint #10123967 — an unverified report by a vehicle owner.
EL Dorado Hills, CA
SUSPENSION
SHORTLY AFTER PURCHASING MY 4 RUNNER, I NOTICED A DISTINCT SHAKING AND SHUDDERING OF THE FRNT END AND ESPECIALLY IN THE STEERING WHEEL. IT REALLY BECAME IMPOSSIBLE T TAKE HE VEHICLE OVER 65 MPH. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS ALWAYS TOLD THE SAME THING. THERE IS NO PROBLEM . I HAVE HAD NEW TIRES PUT ON THE CAR, NEW BRAKES AND YET THE CAR CONTINUES TO VIBRATE TO THE POINT THAT I AM NOW AFRAID TO DRIVE THE VEHICLE. THE STERING IS ABSOLUTELY MADDENING AND I FEAR A FATAL CRASH. TOYOTA FOLSOM LAKE REFUSES TO ADMIT THERE IS A PROBLEM AND WILL DO NOTHING. THE 2002 TOYOTA WA RECALLED FOR THE SEALS FAILING ON THE WINDOWS. I TOOK IT IN AND THEY SUPPOSEDLY FIXED THE SEALS. THEY NOW HANG DOWN FOR ALL THE WORLD TO SEE. GREAT IMPRESSION FOR TOYOTA MANUFACTURING COMPANY.WHEN YOU APPLY THE BRAKES THE WHOLE CAR GOES INTO SPASMS LIKE IT IS GOING TO FALL APART. THE TOYOTA 4 RUNNER IS A PIECE OF TRASH AND DEFINITELY A LEMON FROM DAY ONE. I FOR ONE, WILL NEVER PURCHASE ANOTHER JAPANESE MADE CAR BECAUSE THEY DO NOT STAND BEHIND THEIR WARRANTIES. I HAVE HEARD EVERY EXCUSE MADE TO MAN, AND IN THIS CASE, WOMAN. WHAT THEY FAIL TO REALIZE IS WORD OF MOUTH IS THE BEST FORM OF ADVERTIZING AND SALES IN THE WORLD. WOULD YOU BUY ANOTHER TOYOTA? NOT ON YOUR LIFE, BECAUSE I AM AFRAID IT IS GOING TO COSE ME AND MY CHILDREN GREAT BODILY HARM. THIS CAR NEEDS TO BE TAKEN OFF THE HIGHWAYS OF THE USA. FORTUNATELY WE SURVIVED A TIRE BLOWOUT AND PUT ALL NEW TIRES ON THE CAR.
NHTSA complaint #10123967 — an unverified report by a vehicle owner.
EL Dorado Hills, CA
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
SHORTLY AFTER PURCHASING MY 4 RUNNER, I NOTICED A DISTINCT SHAKING AND SHUDDERING OF THE FRNT END AND ESPECIALLY IN THE STEERING WHEEL. IT REALLY BECAME IMPOSSIBLE T TAKE HE VEHICLE OVER 65 MPH. I HAVE TAKEN THE CAR IN FOR SERVICE AND WAS ALWAYS TOLD THE SAME THING. THERE IS NO PROBLEM . I HAVE HAD NEW TIRES PUT ON THE CAR, NEW BRAKES AND YET THE CAR CONTINUES TO VIBRATE TO THE POINT THAT I AM NOW AFRAID TO DRIVE THE VEHICLE. THE STERING IS ABSOLUTELY MADDENING AND I FEAR A FATAL CRASH. TOYOTA FOLSOM LAKE REFUSES TO ADMIT THERE IS A PROBLEM AND WILL DO NOTHING. THE 2002 TOYOTA WA RECALLED FOR THE SEALS FAILING ON THE WINDOWS. I TOOK IT IN AND THEY SUPPOSEDLY FIXED THE SEALS. THEY NOW HANG DOWN FOR ALL THE WORLD TO SEE. GREAT IMPRESSION FOR TOYOTA MANUFACTURING COMPANY.WHEN YOU APPLY THE BRAKES THE WHOLE CAR GOES INTO SPASMS LIKE IT IS GOING TO FALL APART. THE TOYOTA 4 RUNNER IS A PIECE OF TRASH AND DEFINITELY A LEMON FROM DAY ONE. I FOR ONE, WILL NEVER PURCHASE ANOTHER JAPANESE MADE CAR BECAUSE THEY DO NOT STAND BEHIND THEIR WARRANTIES. I HAVE HEARD EVERY EXCUSE MADE TO MAN, AND IN THIS CASE, WOMAN. WHAT THEY FAIL TO REALIZE IS WORD OF MOUTH IS THE BEST FORM OF ADVERTIZING AND SALES IN THE WORLD. WOULD YOU BUY ANOTHER TOYOTA? NOT ON YOUR LIFE, BECAUSE I AM AFRAID IT IS GOING TO COSE ME AND MY CHILDREN GREAT BODILY HARM. THIS CAR NEEDS TO BE TAKEN OFF THE HIGHWAYS OF THE USA. FORTUNATELY WE SURVIVED A TIRE BLOWOUT AND PUT ALL NEW TIRES ON THE CAR.
NHTSA complaint #10123967 — an unverified report by a vehicle owner.
at 53,000 milesNanuet, NYCrash1 injured
SUSPENSION:FRONT
FRONT END FAILED VEHICLE GOT OUT OF CONTROL AND HIT THE WALL TOYOTA 4 RUNNER YR 2002
NHTSA complaint #10121339 — an unverified report by a vehicle owner.
at 65,000 milesSissonville, WV
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY CAR HAS BEEN SHAKING IN THE FRONT WHEN I APPLY MY BRAKES AND ALSO WHEN I GET TO A SPEED OF ABOUT 70MPH. I REPLACED THE FRONT BRAKES AND ROTERS ON THE CAR, KNOWING THAT THERE WAS ABSOLUTELY NOTHING WRONG WITH THEM, BUT NO MECHANIC COULD FIGURE ANYTHING ELSE OUT AND THEY GAVE THAT A SHOT. I HAVE KEPT THE ORIGINAL BRAKES AND ROTERS TO SHOW THAT THEY WERE ABSOLUTELY FINE. I HAVE SPENT A TOTAL OF ABOUT $133.00 FOR THESE REPAIRS WITH NO SUCCESS. I SEEN THE RECALL THAT WAS POSTED ON THE WORLD NEWS ON 5/17 AND THE SYMPTOMS THAT THEY WERE DESCRIBING MATCHED WHAT MY SUV WAS DOING. I HAVE NOT RECEIVED A RECALL NOTICE ON THIS PROBLEM YET.
NHTSA complaint #10121372 — an unverified report by a vehicle owner.
at 45,000 milesDiamond BAR, CACrash
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
APRIL 28, 2005, NO INJURIES. CONTACT STATES HE WAS WEARING A SEAT BELT. IT WAS RAINY. AND WHILE DRIVING 45 MPH VEHICLE LOST CONTROL AND VEERED TO THE RIGHT. TRIED TO STEER LEFT, BUT STEERING WHEEL WOULD NOT GO LEFT. APPLIED BRAKES, AND THEY FAILED. THEN, HIT SEMI TRAILER TRUCK ON LEFT SIDE. CONTACT HAS REGULAR MAINTENANCE HAS SERVICE RECORDS.
NHTSA complaint #10119837 — an unverified report by a vehicle owner.
at 45,000 milesDiamond BAR, CACrash
SUSPENSION
APRIL 28, 2005, NO INJURIES. CONTACT STATES HE WAS WEARING A SEAT BELT. IT WAS RAINY. AND WHILE DRIVING 45 MPH VEHICLE LOST CONTROL AND VEERED TO THE RIGHT. TRIED TO STEER LEFT, BUT STEERING WHEEL WOULD NOT GO LEFT. APPLIED BRAKES, AND THEY FAILED. THEN, HIT SEMI TRAILER TRUCK ON LEFT SIDE. CONTACT HAS REGULAR MAINTENANCE HAS SERVICE RECORDS.
NHTSA complaint #10119837 — an unverified report by a vehicle owner.
at 28,000 milesHudson, FL
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE HAND GONE TO FULL AND DROPPED TO EMPTY WHILE DRIVING. TOOK VEHICLE TO DEALER, AND CONSUMER WAS INFORMED THAT THEY COULDN'T FIND ANYTHING WRONG.
NHTSA complaint #10115728 — an unverified report by a vehicle owner.
at 1,000 milesFranklin, NC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I BOUGHT A 2002 4RUNNER SPORT FROM JIM BARKLEY TOYOTA IN ASHEVILLE NC. SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED A VIBRATION IN THE BRAKES. I HAD THEM CHECKED AND WAS TOLD THE ROTORS WERE WARPED AND HAD THEM TURNED. A FEW MONTHS LATER IT HAPPENED AGAIN ,AND I HAD TO PUT A NEW SET ON. THEN ONCE AGAIN I HAD TO REPLACE THEM, WHEN WE DID WE ALSO REPLACED THE PADS AND THE ENTIRE SYSTEM WAS NOT WORKING AND WE BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT, AND THEY WORKED ON IT AND STATED THAT IT WOULD BE $3000 TO FIX IT BECAUSE THE CALIPERS AND ACTUATOR WOULD NEED REPLACING. I AM SURE WHEN I PAY FOR THIS THE PROBLEM WILL COME BACK AND THEY WILL TRY TO GET EVEN MORE MONEY FROM ME.
NHTSA complaint #10112755 — an unverified report by a vehicle owner.
at 1,000 milesFranklin, NC
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
I BOUGHT A 2002 4RUNNER SPORT FROM JIM BARKLEY TOYOTA IN ASHEVILLE NC. SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED A VIBRATION IN THE BRAKES. I HAD THEM CHECKED AND WAS TOLD THE ROTORS WERE WARPED AND HAD THEM TURNED. A FEW MONTHS LATER IT HAPPENED AGAIN ,AND I HAD TO PUT A NEW SET ON. THEN ONCE AGAIN I HAD TO REPLACE THEM, WHEN WE DID WE ALSO REPLACED THE PADS AND THE ENTIRE SYSTEM WAS NOT WORKING AND WE BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT, AND THEY WORKED ON IT AND STATED THAT IT WOULD BE $3000 TO FIX IT BECAUSE THE CALIPERS AND ACTUATOR WOULD NEED REPLACING. I AM SURE WHEN I PAY FOR THIS THE PROBLEM WILL COME BACK AND THEY WILL TRY TO GET EVEN MORE MONEY FROM ME.
NHTSA complaint #10112755 — an unverified report by a vehicle owner.
at 1,000 milesFranklin, NC
EQUIPMENT
I BOUGHT A 2002 4RUNNER SPORT FROM JIM BARKLEY TOYOTA IN ASHEVILLE NC. SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED A VIBRATION IN THE BRAKES. I HAD THEM CHECKED AND WAS TOLD THE ROTORS WERE WARPED AND HAD THEM TURNED. A FEW MONTHS LATER IT HAPPENED AGAIN ,AND I HAD TO PUT A NEW SET ON. THEN ONCE AGAIN I HAD TO REPLACE THEM, WHEN WE DID WE ALSO REPLACED THE PADS AND THE ENTIRE SYSTEM WAS NOT WORKING AND WE BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT, AND THEY WORKED ON IT AND STATED THAT IT WOULD BE $3000 TO FIX IT BECAUSE THE CALIPERS AND ACTUATOR WOULD NEED REPLACING. I AM SURE WHEN I PAY FOR THIS THE PROBLEM WILL COME BACK AND THEY WILL TRY TO GET EVEN MORE MONEY FROM ME.
NHTSA complaint #10112755 — an unverified report by a vehicle owner.
at 1,000 milesFranklin, NC
PARKING BRAKE:DRIVELINE:HYDRAULIC:ACTUATOR
I BOUGHT A 2002 4RUNNER SPORT FROM JIM BARKLEY TOYOTA IN ASHEVILLE NC. SHORTLY AFTER PURCHASING THE VEHICLE I NOTICED A VIBRATION IN THE BRAKES. I HAD THEM CHECKED AND WAS TOLD THE ROTORS WERE WARPED AND HAD THEM TURNED. A FEW MONTHS LATER IT HAPPENED AGAIN ,AND I HAD TO PUT A NEW SET ON. THEN ONCE AGAIN I HAD TO REPLACE THEM, WHEN WE DID WE ALSO REPLACED THE PADS AND THE ENTIRE SYSTEM WAS NOT WORKING AND WE BROUGHT THE VEHICLE TO THE DEALERSHIP TO HAVE IT LOOKED AT, AND THEY WORKED ON IT AND STATED THAT IT WOULD BE $3000 TO FIX IT BECAUSE THE CALIPERS AND ACTUATOR WOULD NEED REPLACING. I AM SURE WHEN I PAY FOR THIS THE PROBLEM WILL COME BACK AND THEY WILL TRY TO GET EVEN MORE MONEY FROM ME.
NHTSA complaint #10112755 — an unverified report by a vehicle owner.
at 55,000 milesChester, NY
ENGINE AND ENGINE COOLING:ENGINE
I HAVE 2002 TOYOTA 4-RUNNER WITH 55,000 MILES. AFTER SEEING BLACK, DARK SMOKE FROM THE EXAUST SYSTEM, I THOUGHT IT NEEDED TUNE-UP. I TOOK TO JOHNSTONS TOYOTA DEALER FOR TUNE-UP (OVER $500.00), AND CAME BACK THE CAR WAS GETTING WORST. TOOK THE CAR BACK TO THE DEALER TO LOOK AT IT WHY? I WAS TOLD THAT I NEEDED TO FLUSH MY ENGINE (ANOTHER $100.00), AND ONCE AGAIN THE CAR GOT EVEN WORST. TOOK BACK FOR THE THIRD TIME, I WAS TOLD THAT SERVER SLUDGE AND IT NEEDED TO TEAR DOWN ENGINE TO CLEAN/REPAIR (THEY ASKED ME TO PAY $6,100.00 WHICH I REFUSED). I ASKED DEALER TO CONTACT TOYOTA FOR POWER TRAIN WARRANTEE BUT THEY DECLINED BECAUSE THEY BLAMED FOR LACK OF LUBRICATION. IF ONE FOLLOWED THE OWNER'S MANUAL AND ENGINE INDICATED THAT LACK OF LUBRICATION, ONE SHOULD CONCLUDE THAT IT IS DEFECTIVE ENGINE (OR SOME OTHER RELATED PARTS) THAT CAUSE TO BURN OIL MORE THAN IT NEEDED. HOWEVER, TOYOTA REFUSE TO REVIEW OR TAKE A CLOSE LOOK AT THE PROBLEM. I THINK THIS IS RIDICULOUS THAT TOYATA DOES NOT BACK UP ITS WARRANTEE AND ACCEPT THE RESPONSIBILITY FOR DEFECTIVE PARTS OF ITS VEHICLE.
NHTSA complaint #10108336 — an unverified report by a vehicle owner.
at 48,000 milesNEW Iberia, LA
ENGINE AND ENGINE COOLING:ENGINE
2002 TOYOTA 4-RUNNER ENGINE PROBLEM. LIKE OTHER TOYOTA ENGINES, THIS ONE AT 48,000 MILES, HAS A SEVERE SLUDGE BUILD UP PROBLEM DESPITE MAINTENANCE THAT HAS FOLLOWED RECOMMENED PRESECIPTIONS IN THE OWNER'S MANUAL. TOYOTA REFUSES TO HONOR ITS POWER TRAIN WARRANTEE IN REPAIRING OR REPLACING THE ENGINE DESPITE THE MALFUNCTION. MUSSON PATOUT HAS ACTED IN A DISHONARABLE AND DISREPUTABLE MANNER IN REPAIRING THIS AUTOMOBILE ACCORDING TO WARRANTEES PURCHASED WITH THE VEHICLE.
NHTSA complaint #10104252 — an unverified report by a vehicle owner.
Alameda, CA
AIR BAGS
AIR BAG. THE CONSUMER HAD 2 PREVIOUS TOYOTAS IN WHICH THE AIR BAGS FAILED, THE CONSUMER IS NOW CONCERNED ABOUT HIS NEW VEHICLE AND WANTS THE AIR BAG SYSTEM CHECKED OUT, HOWEVER THE DEALER STATED HE WOULD HAVE TO PAY FOR IT.
NHTSA complaint #10008877 — an unverified report by a vehicle owner.