2011 Toyota Camry body problems

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact's wife owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting off the dashboard, which caused a glare onto the windshield. The glare obstructed the driver's vision and caused a dangerous driving condition. The dashboard became sticky, and there were bubbles on the dashboard from the damage caused by the sun. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired. The contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 37,000.

NHTSA complaint #11755875 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2011 Toyota Camry. The contact stated that while driving at various speeds, the sun was reflecting on the dashboard, causing a glare on the windshield, which obstructed the driver's vision. The dashboard was disintegrating and was bubbling. A dealer was contacted. The vehicle was taken to the dealer, and the contact was informed that a recall for the failure had expired. There was no assistance provided. The vehicle was not repaired; however, the dealer was awaiting the part to arrive to repair the vehicle. The manufacturer was notified of the failure and informed the contact that a TSB associated with the failure had expired, and no additional assistance was provided. The approximate failure mileage was 104,000.

NHTSA complaint #11725542 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2011 Toyota Camry. The contact stated that the vinyl on the dashboard had degraded and had become sticky. The vehicle was taken to the dealer; however, the dealer refused to repair the vehicle. The contact stated that the failure had worsened. The vinyl dashboard degraded to a point and when touched, the fingerprint was imprinted on the dashboard. The contact stated that during hot weather, there was a burnt plastic odor coming from the vehicle. The contact opened the windows to eliminate the odor from the vehicle. The manufacturer was made aware of the issue. The contact was informed that the vehicle was listed in the Customer Support Program (CSP) over three years ago. However, the Customer Support Program (CSP) had expired. The failure mileage was approximately 50,000. The VIN was not available.

NHTSA complaint #11706644 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:SUN VISOR

Passenger sun visor broke years ago. I was able to keep it from falling down by using a large metal clip to hold it up, however it could not be lowered when needed by a passenger. Drivers sun visor broke (would not stay up) yesterday, blocking my view. I understand 2006-2011 camrys were recalled for this problem. However, I was told my vin # was not included. WHY? My car obviously has a visor defect. I was able to pull over and push it to the side, which interferred with my side vision, but was better than holding it up as i drove. Its very dangerous to have a visor fall straight down and block vision with no warning! Millage when passenger sun visor broke was apx.45000 to 50000. I purchased as a certified used car in Oct. 2016 from Sloan Toyota I am only driver and i qualify for low millage state inspections Today i received a quote from Sloan Toyota of $476.00 to fix both visors. Thank you for your help with this issue.

NHTSA complaint #11673604 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I started noticing a glare on my 2011 Toyota Camry on the inside on the dashboard. It appeared shiny and I figured I accidentally cleaned it with the wrong product. It started at the closet point of the windshield so I didn’t worry about it. Today (6/4/25) I went to clean it again and noticed the whole dashboard was extremely sticky and NOTHING would clean it off. Paper towels and microfiber towels stuck to it. I noticed the dash was coming apart when I tried to clean it. I called Toyota customer service and they informed me they sent a letter in 2018 about the class action lawsuit and that they were replacing the dashboard. I do not remember ever getting this letter. They woman tried to ask someone higher up about trying to help me since the cut off date was 2021. They said there was nothing they could do due to it not being done in 2021. This is a safety issue due to the glare when driving. I believe this needs to be a recall and that customers should be able to have Toyota fix it. It’s continue to melt and it’s going to end up ruining the whole car. Please take cere of this, please check it as a recall. I would assume this would mess with the airbags as well. I cannot afford to have the whole dashboard replaced, when it should be a recall due to Toyota being at fault. It’s their responsibility to test these things and they failed big time with this. A dashboard should not melt.

NHTSA complaint #11664971 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The dashboard melted and everything sticks to it. also the visor to block sun unhinged on driver side and passenger side won’t go back up it just stays hanging down

NHTSA complaint #11634782 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I own a 2011 Toyota Camry. The dashboard has begun to melt and is causing potential glare issues, making the windshield turn into a mirror. Toyota is aware of the issue, and offered to replace the part through a special service campaign, once in 2018 and in 2021, however, they did not send the notice to the correct address - which we confirmed with them was an outdated address. Since we just began having the problem with the vehicle, we contacted Toyota, however they are stating that they are no longer offering the repairs and that we will have to pay nearly $3000 to fix it ourselves, more than the car's trade in value.

NHTSA complaint #11610045 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2011 Toyota Camry. The contact stated while driving at an undisclosed speed, the dashboard cover melted and impaired the driver’s vision. The contact stated that the damaged dashboard caused a reflection on the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the repair was not covered under warranty. The failure mileage was unknown.

NHTSA complaint #11609062 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2011 Toyota Camry. The contact stated that the dashboard was significantly sticky and shiny and was causing a glare on the windshield. The contact stated that the failure had reduced the visibility of the roadway while driving. The dealer was notified of the failure and informed the contact that the failure was related to Toyota Campaign Number: ZE6 (Extension of Warranty Coverage for cracked and/or sticky/melting Dashboards); however, the campaign had expired. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was unknown. The VIN was unavailable.

NHTSA complaint #11560726 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Subject: Concern Regarding Toyota Camry 2011 LXE Dashboard Issue - VIN: [XXX] Dear NHTSA, I hope this email finds you well. I am writing to express my concerns regarding a significant safety issue with the dashboard of my Toyota Camry 2011 LXE, VIN: [XXX] . We purchased this vehicle brand new and have maintained it diligently over the years. However, we have never received any recall notices concerning this issue, despite the dealer's claim that they were sent. The problem we are experiencing with our vehicle's dashboard is a sticky and peeling surface. Over time, the dashboard's material has deteriorated, becoming sticky and disintegrating. This poses a hazardous situation while driving, affecting both the aesthetics of the vehicle and safety due to impaired visibility and potential distraction. While I understand that Toyota has recognized this problem in other Toyota Camry vehicles and initiated a recall, our vehicle's VIN has been excluded from the recall list. We strongly believe that this issue is systemic and not confined to a specific range of VINs, and thus, our car should also be included in the recall. We kindly request the NHTSA's assistance in ensuring that our concerns are addressed promptly. We urge you to investigate the matter further and encourage Toyota to extend the recall to include our vehicle and others facing a similar issue. It is crucial to uphold safety and quality standards for automobiles in the United States, prioritizing the well-being of drivers and passengers. Furthermore, we would appreciate your guidance on the process to formally address this issue with Toyota. Our previous attempts to resolve the matter directly with the manufacturer have been unsuccessful, as they denied our request to include our vehicle in the recall. If you could provide information on the necessary steps to escalate our case or mediate with the manufacturer, it would be greatly appreciated. Thank you for your attention on this INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),

NHTSA complaint #11550397 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The dashboard has become sticky and I am sensitive to the fumes it is giving off when I drive. I have to allow the car to air out as I have become dizzy when first entering the vehicle. I've contacted the dealer and was told a recall was performed, but I never received notice. No one has inspected my car, but this issue is well known by Toyota. There are no indicators of this issue other than the sticky dashboard and the fumes.

NHTSA complaint #11544769 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Sticky dashebord Dashboard very melt. When is sun come out every summer

NHTSA complaint #11531082 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2011 Toyota Camry. The contact stated the dashboard was melting. The contact stated that the dashboard was releasing a chemical odor. Additionally, while driving in sunny weather, the glare obstructed his vision of the roadway. The contact took the vehicle to the local dealer, where it was diagnosed with needing the dashboard to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11485648 — an unverified report by a vehicle owner.

STRUCTURE:BODY

I am having an issue with a sticky melting dashboard in my 2011 Camry. I recently noticed this as I was driving and there is this glare that puts me and my family at risk every day. I bought my Camry brand new in 2011 for which I paid 32k for it and now I am being left with a dangerous dashboard. Toyota should be forced to help its costumers .

NHTSA complaint #11480377 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Dashboard panel has become sticky and degraded. Light touch leaves indentations and marks with pieces of material breaking off.

NHTSA complaint #11473725 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2011 Toyota Camry. The contact stated that the dashboard had melted. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.

NHTSA complaint #11451496 — an unverified report by a vehicle owner.

STRUCTURE:BODY

my camry is grey

NHTSA complaint #11447942 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2011 Toyota Camry. The contact stated that while driving at an undisclosed speed, he noticed that the dashboard had air bubbles and was sticky. Additionally, there was a reflection from the sunlight on the dashboard onto the windshield which limited the driver’s visibility while driving. The dealer was made aware of the failure but informed the contact that the Technical Service Bulletin had expired. The vehicle was diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000. The VIN was unavailable.

NHTSA complaint #11439245 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:SUN VISOR

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE SUN VISOR FELL OWN AND MOMENTARILY OBSTRUCTED HIS VIEW. THE VEHICLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000.

NHTSA complaint #11403131 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2011 TOYOTA CAMRY. THE CONTACT STATED THAT THE VEHICLE DASHBOARD WAS VERY STICKY AND THE SUN GLARE REFLECTED OFF THE DASHBOARD UNTO THE WINDSHIELD, CAUSING BLURRY VISION AND THE INABILITY TO SEE THE ROADWAY CLEARLY WHILE DRIVING. THE CONTACT CALLED AN UNKNOWN DEALER AND INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THEY WERE UNABLE TO ASSIST. THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,035.

NHTSA complaint #11340314 — an unverified report by a vehicle owner.

STRUCTURE

THE DASH IS STICKY AND MELTING.

NHTSA complaint #11339934 — an unverified report by a vehicle owner.

STRUCTURE

MAJORITY OF DASH HAS A THICK, STICKY, SHINY SUBSTANCE THAT MAKES SEEING OUT THE WINDSHIELD VERY DIFFICULT.

NHTSA complaint #11339735 — an unverified report by a vehicle owner.

STRUCTURE:BODY

MY 2011 CAMRY IS SUPER WHITE AND THE CLEAR COAT HAS COMPLETELY COME OFF. I NOTICED ALL THE SHINE WAS GONE SO I TOOK IT IN FOR AN ESTIMATE ON A WAX JOB AND HE INFORMED ME THE CLEAR COAT IS COMPLETELY GONE. I STARTED TO NOTICE IT ABOUT 2 YEARS AGO. WHEN I WASH MY CAR, THE WHITE PAINT COMES OFF. I ALSO HAVE A FEW RUST SPOTS THAT HAVE STARTED TO FORM IN DIFFERENT PLACES.

NHTSA complaint #11255398 — an unverified report by a vehicle owner.

STRUCTURE:BODY

INITIALLY THE SUN VISOR WILL FELL AND BLOCK SOME DRIVER SIDE VIEW. AFTER A YEAR OR 2 LATER, IT COMPLETELY FELL AND WILL BLOCK THE DRIVER SIDE VIEW. THIS IS A HAZARD CONDITION AND SHOULD HAVE BEEN RECALLED, TOYOTA ISSUED WARRANTY BULLETIN(POL12-03) TO REPLACE CERTAIN VIN RANGE OF THE CAMRY 07~11, MINE IS THE 2011, HOWEVER I DO NOT SEE THE VIN IN THAT DOCUMENT. I'VE BOUGHT 3 NEW CAMRY IN THE PAST, ONLY THIS ONE HAS THE PROBLEM. LOOKING AT THE INTERNET, MANY PEOPLE HAVE THE SAME ISSUE.AND THIS SHOULD HAVE BEEN ADDRESSED BY THE TOYOTA.

NHTSA complaint #11233497 — an unverified report by a vehicle owner.

STRUCTURE:BODY

DRIVERS SIDE SUN VISOR FALLING DOWN NOT STAYING UP. THE BASE PART OF THE SUM VISOR BECOMES DETACHED FROM THE BODY OF THE SUN VISOR MAKING IT HARD TO OUT THE SUN VISOR BACK UP BLOCKING THE VIEW OF THE DRIVER. THE VEHICLE WAS STATIONED WHEN I FIRST BEGAN TO NOTICE THE SUN VISOR FALL HALF WAY DOWN. AFTER A LONG DRIVE OUT OF STATE, ON THE HIGHWAY, THE SUN VISOR DROPED ALL THE WAY DOWN AND WOULD NO LONGER STAY UP

NHTSA complaint #11156936 — an unverified report by a vehicle owner.

STRUCTURE:BODY

KNOCKING NOISE WHILE DRIVING

NHTSA complaint #11115674 — an unverified report by a vehicle owner.