2007 Toyota Camry body problems

STRUCTURE:INTERIOR PANELS:DASHBOARD

My 2007 Toyota Camry has a severely melted and sticky dashboard, a known manufacturing defect (Program ZE6). The surface has become highly reflective, creating a blinding sun glare on the windshield that significantly obstructs my visibility while driving, posing an immediate safety hazard. Additionally, the melting material releases pungent chemical fumes (VOCs) in the cabin, causing respiratory discomfort and health concerns. Despite being a documented safety defect, Toyota refused a goodwill repair because the initial warranty program has expired. A safety defect that impairs driver vision should not have an expiration date.

NHTSA complaint #11725828 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2007 Toyota Camry. The contact had received notification of the Toyota Warranty Enhancement Program – ZE6. The contact stated that gradually over time the dashboard had started peeling and cracking. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact was advised to be patient for the parts to become available. A dealer was not contacted. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

NHTSA complaint #11635725 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2007 Toyota Camry. The contact stated that the dashboard was fractured and was previously replaced under Toyota Campaign Number: ZE6. The contact stated that the new dashboard was sticky and melting, causing a reflection on the windshield, which reduced the driver's ability to see the roadway. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty. The failure mileage was approximately 154,000.

NHTSA complaint #11620377 — an unverified report by a vehicle owner.

STRUCTURE:BODY

1)BODY- The body of the vehicle (paint) seems to be chipping and/or rusting at an increasingly rapid rate with no known causes. This rusting is causing the value of the car to plummet as I am trying to sell the vehicle. It first appeared in about 2019 and has been getting steadily worse without any way to stop it. 2) SUSPENSION- On every single Toyota I’ve owned (4) the struts wore very quickly and are NOT a cheap fix. I had to at one point, fix them more than once in the same vehicle. I was told by the repair tech that it is a common issue seen in Toyotas. If a strut goes while driving it can cause major safety issues for the driver. 3)WHEELS- The hubcaps more specifically speaking, on every Toyota I’ve owned, have also had an issue maintaining its hubcaps. One rolled off on the highway and nearly caused me to crash as it hit the side of my car and slid under the rear tires and made me slide all over the snowy highway. Luckily there weren’t many vehicles on the road or it could’ve been catastrophic. I also notice that the light for the tire pressure never turns off either. I can fill the tires, empty the tires, it does not matter, the light will never go off.

NHTSA complaint #11615775 — an unverified report by a vehicle owner.

STRUCTURE:BODY

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NHTSA complaint #11590657 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:SUN VISOR

The contact owns a 2007 Toyota Camry. The contact stated that the driver's side sun visor had separated and detached. The contact stated that a new sun visor was purchased online however, the contact was unable to install the part due to a significant amount of dried glue. The contact attempted to scrape off the glue but was unable to remove the glue. The vehicle was taken to an unknown dealer, who made the same assessment and informed the contact that the new sun visor could not be installed. The contact stated that the vision of the roadway and the traffic lights were significantly reduced or impaired while driving on a sunny day due to the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.

NHTSA complaint #11564438 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2007 Toyota Camry. The contact stated that the dashboard had started melting due to high humidity. The defect had caused a glare and obstructed the view of the driver while driving. Additionally, the surface of the dashboard was sticky to the touch. The contact called the dealer and was informed of an Extended Warranty program related to the failure. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was made aware of the failure and opened a case regarding the failure. The approximate failure mileage was 147,000.

NHTSA complaint #11544691 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2007 Toyota Camry. The contact stated that the dashboard was significantly sticky and shiny. The contact stated that the shiny portion of the dashboard was reflecting onto the windshield, impairing the visibility of the roadway, which nearly caused a crash. The dealer was not notified of the failure. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the Extended Warranty had expired. The failure mileage was approximately 50,000.

NHTSA complaint #11521166 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The 2007 Toyota Camry has a manufacturing defect related to sticky/melting dashboards as a result of heat or humidity. Toyota sent me a warranty notice for an extension for 10 years from the date of first use of the vehicle, which they determined was the date that I purchased the vehicle on July 31, 2007. In 2013, I took the vehicle to a Toyota dealer, however, they refused to replace the dashboard because, in their opinion, it was not sufficiently compromised. However, now, years later, the dashboard has become very sticky and reflective. It produces a glare into the windshield, impairing vision, which is now a safety issue due to the manufacturer defect. This defect could cause serious injury and death. On August 5, 2022, I appealed to Toyota customer service for them to replace the dashboard. I emphasized the safety issue. However, a Senior Representative declined to make an exception. I then wrote to [XXX], CEO of Toyota Motor North America to ask for his help (see attached letter). I asked him to personally authorize the dashboard replacement and reply to me directly. Almost two months later, I have not received any communication from him. Moreover, on October 4th, I called Toyota customer service to follow-up on my letter. I was told that [XXX], Executive Office Administrator send me an email on September 1st asking for the best time to contact me. I never received this email, neither in my inbox or in my gmail spam folder. That same day, I called [XXX] and left a detailed voice message. I have called him several times since then, each time leaving a message on his voicemail. He has deliberately refused to return my phone calls. I am appalled that Toyota and its CEO does not take safety issues seriously. I kindly ask you to either contact Toyota on my behalf to have them replace the dashboard, or to issue a recall of all 2007 Toyota Camry's due to a manufacturer defect that can result in serious injury or death. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.

NHTSA complaint #11489285 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The dashboard melts when parked outside causing objects to get stuck and reflect in the windshield.

NHTSA complaint #11478912 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The dashboard of my Camry gets a sticky gloss when the sun is shining. The reflection from the glossy dashboard is reflected onto my windshield making driving hazardous whenever the sun is shining or if the weather is hot. I have to cover the dashboard with a towel to keep myself and other drivers safe because it is very difficult to see through the glared windshield. Dealer was contacted and I was told a recall was sent (about six years ago) but it never arrived to my home. You report regarding recalls, which I accessed today, says there are no unrepaired recalls for my vehicle. I am at risk, my passengers are at risk and every other driver on the road are at risk due to this well known, documented flaw in the 2007 Toyota Camrys.

NHTSA complaint #11477711 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2007 Toyota Camry. The contact stated that the plastic dashboard material melted and was shiny causing a glare from the sunlight. The contact indicated that while driving during daylight hours, the glare caused a visibility hazard to the driver. The cause of the failure was not determined. The dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was unknown.

NHTSA complaint #11474037 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2007 Toyota Camry. The contact stated that the plastic dashboard material had become melted and shiny causing glare from the sunlight. The contact indicated that while driving during daylight hours the glare caused a visibility hazard to the driver. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 170,000.

NHTSA complaint #11433358 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2007 Toyota Camry. The contact stated that the dashboard was extremely hot and had started melting. The contact took the vehicle to the local dealer and it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The contact also stated that a quart of engine oil needed to be added each time the vehicle was refueled. The contact took the vehicle back to the local dealer, where it was diagnosed with needing unknown engine repairs. The contact stated that the vehicle was repaired however, the abnormal oil consumption persisted. The failure mileage was approximately 130,000.

NHTSA complaint #11423641 — an unverified report by a vehicle owner.

STRUCTURE:BODY

MELTED AND STICKY DASHBOARD SIGNIFICANT GLARE THAT IT IS UNSAFE TO DRIVE THE CAR

NHTSA complaint #11406753 — an unverified report by a vehicle owner.

STRUCTURE:BODY

AS SOON AS I DROVE THIS CAR OFF THE LOT, THE "TIRE BALANCE" LIGHT CAME ON. THE TIRES WERE LOW SO I PUT AIR IN THEM AND THE LIGHT IS STILL ON. THE FRONT BUMPER SKIRT SCRAPES ON EVERY DIP IN THE ROAD IT SEEMS, SOUNDING HORRIBLE. THEN, IT GOT CAUGHT ON A PARKING STOP WHICH LOOSENED THE SKIRT SO IT NOW HANGS EVEN LOWER AND SCRAPES BOTTOM OVER EVERY CRACK IN THE ROAD.

NHTSA complaint #11390930 — an unverified report by a vehicle owner.

STRUCTURE:BODY

ABOUT A YEAR AGO, I NOTICED THAT THE DASHBOARD WAS NOT FIRM. IT DENTED VERY EASILY. THIS YEAR, I DID NOT DRIVE MUCH, BUT WHEN I DID, THE DASHBOARD WAS MELTING AND SHINY, REFLECTING IN THE WINDSHIELD, MAKING VISIBILITY DANGEROUSLY INSUFFICIENT WHILE DRIVING. THE PROBLEM IS MUCH WORSE ON SUNNY DAYS. DASHBOARD CAN NOT BE CLEANED, SINCE IT IS GOOEY. PRECISE DATE IS HARD TO SAY, BECAUSE OF COVID RESTRICTIONS AND CAUTIONS.

NHTSA complaint #11374098 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND EXPERIENCED CRACKING AND SEPARATION. THE CONTACTED INDICATED THAT AFTER A TEN-YEAR-OLD CHILD TOUCHED THE MELTING DASHBOARD, RESIDUE FROM THE DASHBOARD WAS PRESENT ON THE CHILD'S HAND. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.

NHTSA complaint #11364528 — an unverified report by a vehicle owner.

STRUCTURE:BODY

THERE WAS A RECALL ON DASHBOARD ON MY VEHICLE AND TOYOTA WON'T REPLACE THE DASH NOW BECAUSE THEY SAY THAT THE REPLACEMENT PERIOD IS OVER NOW HOWEVER I'M MILITARY AND THIS HAPPENED WHEN I WAS DEPLOY. I HAVE TRIED CALLING THEM HOWEVER THEY DON'T HAVE ANY ANSWERS FOR ME. THANKS SO MUCH FOR YOUR HELP.

NHTSA complaint #11338412 — an unverified report by a vehicle owner.

STRUCTURE

DASHBOARD IS GETTING SOFT AND SHINY AND PIECES OF IT COME OFF VERY EASILY. IT REFLECTS ONTO THE WINDSHIELD AND MAKES IT VERY DIFFICULT TO SEE WHEN THE SUN IS OUT.

NHTSA complaint #11329425 — an unverified report by a vehicle owner.

STRUCTURE

DASHBOARD MELT.

NHTSA complaint #11328682 — an unverified report by a vehicle owner.

STRUCTURE

I JUST BOUGHT THIS TOYOTA CAMRY AND DIDN'T REALIZE UNTIL AFTER THAT THE DASHBOARD IS VERY STICKY AND GETS REALLY SHINEY AS THE TEMPERATURE RISES. THIS CAUSES A GLARE ON THE WINDSHIELD. AFTER RESEARCHING I FOUND OUT THAT TOYOTA ISSUED A EXTENDED WARRANTY. HOWEVER THEY SAID THAT IT EXPIRED ON 5/31/17 AND THEY CANT DO ANYTHING. THIS IS A SAFETY ISSUE AND I BELIEVE THAT IT SHOULD BE RECALLED AND THEY SHOULD REPLACE THE DASHBOARD. THE CAR ONLY HAS 68370 MILES AND HAS A LONG LIFE. I DO FEEL THAT MY LIFE IS IN DANGER WITH THIS KNOWN PROBLEM THAT THEY DON'T WANT TO FIX. PLEASE HELP!!!!! THIS ISSUE IS ALL OF THE TIME.

NHTSA complaint #11327248 — an unverified report by a vehicle owner.

STRUCTURE:BODY

MY 2007 TOYOTA CAMRY DASHBOARD IS VERY STICKY AND SEEMS TO BE MELTING. WITH THE SLIGHTEST TAP TO IT, PIECES OF THE RUBBER ON THE DASHBOARD WILL BREAK OFF. I HAVE DONE SOME RESEARCH AND APPARENTLY THERE WAS A RECALL ON THE CAR BECAUSE OF THE DASHBOARDS DURING THE TIME I PURCHASED IT BUT BEING THAT I WAS NOT THE OWNER IN TOYOTA'S LOG I WAS NOT NOTIFIED. I HAVE CONTACTED TOYOTA VIA TELEPHONE AND GOTTEN NO RESULTS AND I HAVE WENT TO A TOYOTA LOT AND STILL HAVEN'T GOT ANY RESULTS. ANY AND EVERYTHING IS ABLE TO STICK TO THE DASHBOARDS PUTTING IT AT RISK OF BECOMING HOME FOR MICROORGANISMS AND POSSIBLY CAUSING RESPIRATORY ISSUES FOR ME. I AM NOT ABLE TO DISINFECT THE DASHBOARD BECAUSE EVERYTHING STICKS TO IT. IN THE PAST I WOULD NO DOUBT RECOMMEND TOYOTA TO EVERYONE DUE TO THE FACT THAT MY FAMILY HAS BEEN A LONG TIME SUPPORTER OF TOYOTA BUT CURRENTLY I WOULD NOT RECOMMEND THEM BECAUSE THEY REFUSE TO FIX SOMETHING THAT IS A MANUFACTURERS ISSUE.

NHTSA complaint #11316251 — an unverified report by a vehicle owner.

STRUCTURE:BODY

MELTED AND STICKY DASHBOARD.

NHTSA complaint #11307840 — an unverified report by a vehicle owner.

STRUCTURE:BODY

DASHBOARD IS WEARING TOUBLE. ITS STICKY AND ALL CRACKED UP

NHTSA complaint #11271502 — an unverified report by a vehicle owner.

STRUCTURE:BODY

MELTING DASHBOARD, STICKY SHINY AND CREATES GLARE ON WINDSHIELD THAT IS UNSAFE.

NHTSA complaint #11270711 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT'S MOTHER OWNS A 2007 TOYOTA CAMRY. THE CONTACT STATED THAT THE SUN MELTED THE DASHBOARD, WHICH CAUSED THE AREA TO BECOME STICKY AND VISIBLE ON THE INSIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED TOYOTA OF DOWNTOWN L.A. (LOCATED AT 1901 S FIGUEROA ST, LOS ANGELES, CA 90007, (213) 481-5074) AND INFORMED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #11269946 — an unverified report by a vehicle owner.

STRUCTURE:BODY

THERE WAS ORIGINALLY A RECALL ON THE 2007 TOYOTA CAMRY THAT HAD A WARRANTY TO REPLACE THE MELTING DASHBOARD. THE MELTING DASHBOARD IS A SAFETY HAZARD DUE TO THE GLARE THAT IT PRODUCES. THE CAR OWNER SHOULD NOT BE MADE RESPONSIBLE FOR AN ERROR TOYOTA CREATED. MY COMPLAINT IS THAT A RECALL WARRANTY SHOULD NEVER EXPIRE FOR SOMEONE WHO PAID FOR A VEHICLE WITH EXPECTATIONS THAT THERE WOULD BE NO ISSUES.

NHTSA complaint #11255747 — an unverified report by a vehicle owner.