64 of the
766 complaints about the 2010 Toyota Camry are about the
body and structure — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
40,000 miles.
The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was shiny. The contact was unable to drive due to the reflection from the sun. While driving at night, the headlights from other vehicles caused a glare, making it difficult to drive the vehicle. There were no warning lights illuminated. The local dealer was contacted and referred the contact to the manufacturer for assistance. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the Warranty Enhancement Program (ZE6) had expired. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
NHTSA complaint #11750616 — an unverified report by a vehicle owner.
at 80,000 milesFountain Inn, SC
STRUCTURE
The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired, the contact was then given a case number. The failure mileage was approximately 80,000.
NHTSA complaint #11737839 — an unverified report by a vehicle owner.
at 36,600 milesPickerington, OH
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2010 Toyota Camry. The contact stated that while the vehicle was parked, the contact became aware that the dashboard had melted due to the high outside temperature. The contact stated that the melted dashboard felt sticky and slimy. The melted dashboard impaired the contact's vision while driving. In addition, the contact stated that fumes from the melted dashboard material were hazardous when inhaled. The dealer was made aware of the failure but provided no assistance. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 36,600.
NHTSA complaint #11671588 — an unverified report by a vehicle owner.
at 49,000 milesBoca Raton, FL
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2010 Toyota Camry. The contact stated that upon taking the vehicle out of the garage and driving the vehicle, the contact later noticed that the dashboard was melting and was sticky, causing a reflection on the windshield and a glare. The vehicle was taken to an independent mechanic, where the contact was informed that the dashboard needed to be replaced. The mechanic related the failure to Toyota Campaign Number: ZE6. The vehicle was taken to the dealer, where the same assessment was made. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the campaign had expired. The failure mileage was approximately 49,000.
NHTSA complaint #11663615 — an unverified report by a vehicle owner.
at 150,000 milesHialeah, FL
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was melting. There was glare that was obstructing the driver’s view. The contact had to pull over while driving. The vehicle was previously taken to the local dealer, where it was repaired under a dashboard warranty enhancement program. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and referred the contact to the NHTSA Hotline, but no assistance was provided. The failure mileage was approximately 150,000.
NHTSA complaint #11613059 — an unverified report by a vehicle owner.
Chula Vista, CA
STRUCTURE:BODY
THE DASHBOARD IS MELTING CAUSING SEVERE SHINNY GLARE ON THE WINDSHIELD WHICH IS OBSCURING MY VISION AND CREATING A HAZARDOUS DRIVING CONDITION TO VEHICLES AND PEDESTRIANS.
NHTSA complaint #11606830 — an unverified report by a vehicle owner.
Meraux, LA
STRUCTURE:BODY
Sticky Dash and peeling paint for tainted paint color 040/ that of which my car was painted with 040 Super White - I have documentation proving the pain code at time of purchase. Toyota over the telephone says it goes by the VIN number - but Toyota’s website states completely the total opposite - it states any vehicle painted with paint color 040 from 2008 -2017 model is eligible for a paint re- do?
NHTSA complaint #11595062 — an unverified report by a vehicle owner.
Columbus, OH
STRUCTURE:BODY
My 2010 Camry has become incredibly unsafe to drive or be in due to the dashboard melting. There is an unbelievably unsafe glare caused by the dashboard reflecting sunlight and the more the dash melts the more intense the glare becomes. There is also a smell that renders the vehicle almost worthless on hot days and causes headaches. This is on top of not being able to clean the dashboard because you cannot touch it with anything. All bugs and any dust that land on the dashboard live there permanently. You cannot wipe it with anything. Your finger prints stay on the dash with the lightest touch and often it becomes so hot you cannot touch it without potentially burning yourself. The dash melting is a safety hazard to everyone on the roadways. There are likely millions of cars with this defective dashboard that have not been repaired. I have contacted Toyota several times, including executives and high ranking corporate employees, and they say that they will not replace or help with this defective and unsafe cheap component that they used in order to increase their margins. The problem has been acknowledged by Toyota but they failed to contact an incredibly high number of owners that are affected. I first noticed the glare in 2014 and it has gotten progressively worse. I took the vehicle to a toyota dealership twice (2016/2023) and they refused to fix the defective dash both times. They expect owners to pay $3,500-$5,000 for a dashboard repair on a vehicle that has 100k+ mile life left yet is only worth around $5,000. They are essentially totaling cars that owners have worked hard to maintain and get the most out of. Toyota is stealing 10+ years of vehicle life from many consumers and placing the burden of their profit margins increasing onto consumers that buy toyotas because of their longevity and reliability.
NHTSA complaint #11539865 — an unverified report by a vehicle owner.
Cary, NC
STRUCTURE:INTERIOR PANELS:DASHBOARD
Dear Representative. I am submitting a complaint as per Request #605168 Replacement of stick dashboard by Toyota. I have 2010 Toyota Camry and I am the original owner. I have sticky dashboard problem since 2012/2013 and so recently I was just looking around to replace it as now bugs and other things started sticking on it. During my search I found that Toyota has this as recall in 2015/2017 and so I reached out to them for replacement. They rejected my request stating that they had sent me 2 letters notifying about the replacement and I had not responded. I responded back to Toyota confirming that I have not received any letters from Toyota in regards to dashboard. If I had received letters, why would not I replace it. I would like to request NHTSA to investigate the issue further as I asked Toyota if they had any proof to show that I have received the letter and they did not respond to it. Thank you.
NHTSA complaint #11512504 — an unverified report by a vehicle owner.
at 30,000 milesNew Orleans, LA
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2010 Toyota Camry. The contact stated that the dashboard was melting and was sticky. The dealer was notified of the failure and informed the contact that an unknown letter was sent to vehicle owners regarding the failure; however, the contact had not received the letter. The dealer informed the contact that the dashboard needed to be replaced and referred the contact to the NHTSA Hotline. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 30,000.
NHTSA complaint #11511978 — an unverified report by a vehicle owner.
at 71,000 milesBattle Ground, WA
STRUCTURE:INTERIOR PANELS:SUN VISOR
The contact owns a 2010 Toyota Camry. The contact stated while driving approximately 20 MPH, the sun visor fell down blocking the contacts view and was making abnormal sounds. The failure caused a visibility hazard while driving. There was no warning light illuminated. The dealer was notified of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 71, 000.
NHTSA complaint #11463521 — an unverified report by a vehicle owner.
at 150,000 milesPocomoke City, MD
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2010 Toyota Camry. The contact stated that the plastic dashboard material had melted due to exposure to sunlight causing the material to become shiny and sticky to the touch. While driving during daylight hours, a glare was present reflecting from the dashboard that caused a visibility hazard for the driver. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was 150,000.
NHTSA complaint #11438550 — an unverified report by a vehicle owner.
at 65,400 milesAshburn, VA
STRUCTURE:BODY
DASHBOARD IS BECOMING SEVERELY REFLECTIVE TO THE POINT WHERE I CAN'T DRIVE IT SAFELY. IT'S GOTTEN STICKIER AND MORE REFLECTIVE OVER TIME. DEALER REFUSES TO ACCEPT IT'S A DEFECT AND IS CHARGING ME TWO GRAND JUST FOR THE PART (LABOR IS MORE.) REFLECTIVENESS IS MUCH WORSE THAN WHAT THE ATTACHED PICTURE SHOWS.
NHTSA complaint #11372652 — an unverified report by a vehicle owner.
at 2 milesAnnapolis, MD
STRUCTURE:BODY
DASHBOARD IS MELTING CAUSING SEVERE GLARE ON THE WINDSHIELD WHICH IS OBSCURING MY VISION AND CREATING A HAZARDOUS DRIVING CONDITION TO VEHICLES AND PEDESTRIANS. I NOTICED THIS DURING TEST DRIVE OF THE CAR. ITS WORSE AND THE DEALER WILL NOT REPLACE THE PART SINCE WARRANTY EXTENSION EXPIRED 6/3/2019. A FULL SAFETY RECALL NEEDS TO BE IMPLEMENTED.
NHTSA complaint #11327082 — an unverified report by a vehicle owner.
Jacksonville, FL
STRUCTURE
2010 TOYOTA CAMRY. CONSUMER WRITES IN REGARD TO DASHBOARD MELTING AND WOULD LIKE THE DEFECT REPAIRED. *AS
NHTSA complaint #11269656 — an unverified report by a vehicle owner.
at 115,000 milesAltamonte Springs, FL
STRUCTURE:BODY
THE DASHBOARD IS SHINNY, MELTY AND VERY REFLECTIVE. IT'S BECOMING A HAZARD TO DRIVE THE CAR AS THE DASHBOARD IS REFLECTED ON THE WINDOW. TOYOTA'S DASHBOARDS SHOULD NOT MELT BECAUSE OF TIME.
NHTSA complaint #11257135 — an unverified report by a vehicle owner.
Mckinney, TX
STRUCTURE:BODY
DASHBOARD BECAME STICKY AND HAS STARTED TO PEEL OFF.
NHTSA complaint #11241425 — an unverified report by a vehicle owner.
Aiken, SC
STRUCTURE:BODY
MY TRUNK RELEASE IS BROKEN FROM THE FLOOR AND THE DASHBOARD IS VERY STICKY/SHINY WHICH CAUSES GLARE FREON THE SUN
NHTSA complaint #11209934 — an unverified report by a vehicle owner.
at 125,450 milesRockledge, FL1 injured
STRUCTURE:BODY
WHILE CHECKING OIL HOOD SUDDENLY CLOSED HOOD SUPPORTS FAILED. NO WARNING IT JUST SLAMMED SHUT. THE CAR WAS PARKED IN MY GARAGE AT THE TIME 0800. IT CAUGHT MY LEFT ARM AND HAND REQUIRING SIX STICHES PLUS OTHER CUTS AND BRUISES.
NHTSA complaint #11205480 — an unverified report by a vehicle owner.
at 40,000 milesPort Charlotte, FL
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD STARTED TO MELT AND FELT STICKY WITHOUT WARNING. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
NHTSA complaint #11090113 — an unverified report by a vehicle owner.
at 106,000 milesRichmond, TX
STRUCTURE:BODY
I WAS DRIVING ON HIGHWAY ( HOUSTON TX) , SUDDENLY I HEARD A SOUND LIKE A EXPLOSION AT MY CAR CEILING. I PANICKED AND ALMOST LOST CONTROL OF MY CAR , LUCKILY THERE WEREN'T ANY CAR NEAR ME ( FRONT BACK, RIGHT OR LEFT). FOUND OUT MY SUNROOF EXPLODED. THE REASON I AM CONFIDENT THAT THERE WASN'T ANY PIECE THAT FLEW OFF AND HIT MY CAR IS BECAUSE I DIDN'T HAD ANY CAR NEAR ME NOR I WAS DRIVING IN ANY SIDE LANES. I WAS IN MIDDLE LANE. I BELIEVE IT IS A SAFETY ISSUE IF A SUNROOF EXPLODED LIKE THAT WITHOUT BEING HIT WITH ANYTHING.
NHTSA complaint #11072839 — an unverified report by a vehicle owner.
Edinburg, TX
STRUCTURE:BODY
DASH BOARD IS STICKY AND MELTING. CALLED TOYOTA BECAUSE FOUND WARRANTY INFORMATION AND THEY SAID THEIR WARRANTY EXPIRED IN MAY 2017. IN MAY, MY DASHBOARD WAS FINE. TODAY'S DATE IS AUGUST 22, 2017. DOES TOYOTA KNOW EXACTLY HOW LONG THE DASHBOARD LASTS AND TERMINATE THEIR WARRANTY A MONTH PRIOR. CAR IS NOT DRIVABLE DUE TO SHINY REFLECTION OF SUN.
NHTSA complaint #11018930 — an unverified report by a vehicle owner.
at 94,000 milesTexarkana, TX
STRUCTURE:BODY
THIS CAR HAS REQUIRED 6 SETS OF TIRES IN LESS THAN 90,0000 MILES. THE DRIVER'S SIDE WINDOW WILL ROLL DOWN WHEN PRESSING THE BUTTON TO ROLL IT UP. THIS HAS BEEN GOING ON SINCE THE FIRST OIL CHANGE. THE AIR CONDITIONER OCCASIONALLY SWITCHES ITSELF FROM RECYCLED TO FRESH AIR WHILE DRIVING FOR UNKNOWN REASONS. SENSOR IN PASSENGER SEAT MALFUNCTIONS CAUSING RANDOM ALARM ABOUT SEATBELT WHEN NO ONE IS SEATED THERE. THE DASHBOARD BECAME STICKY TO THE TOUCH, AND CLOTH WOULD STICK TO IT WHEN ATTEMPTING TO WIPE IT CLEAN. THE DASHBOARD THEN DEVELOPED SEVERAL DEEP CRACKS, RUNNING ERRATICALLY LY FROM FRONT TO BACK. IN PLACES AROUND TRIM PIECES, DASHBOARD PLASTIC HAS FLAKED AWAY. PLASTIC ON THE TOP OF THE CONSOLE'S LID HAS CHIPPED AND FLAKED AWAY, AND CRACKS HAVE DEVELOPED AROUND IT. PAINT ON TRIM OF CONSOLE HAS BUBBLED UP AND RUINED THE FINISH IN CONSOLE DRINK HOLDER LID. THE CD PLAYER MALFUNCTIONED, WITH A DISC READ ERROR REPORTED, THOUGH NO DISC WAS INSIDE THE PLAYER, REQUIRING REPLACEMENT OF SYSTEM. THE AUX AUDIO PORT FAILED AFTER ONLY A YEAR OF REGULAR USE. THE FLOOR MATS HAD TO BE REMOVED DUE TO THE ACCELERATION RECALL AND THE SERVICE DEPARTMENT AT DEALERSHIP WANTED TO PROVIDE RECALL SERVICE LIMITED TO SECURING THESE WITH A ZIP TIE. CARPETING BECAME STAINED AND FILTHY, AND COULD NOT BE EFFECTIVELY CLEANED, SO CARPETING HAD TO BE REPLACED BY OWNER. RECALL NOTICES RECEIVED FROM TOYOTA BY THE OWNER HAVE BEEN EXPRESSLY LIMITED TO WEIGHT CAPACITY RATING STICKER, ALTHOUGH THIS WAS TOYOTA FINANCED VEHICLE AND OWNER'S ADDRESS REMAINS UNCHANGED. OTHERWISE, ALL RECALL NOTICES RECEIVED BY REGISTERED OWNER, HAVE BEEN LIMITED TO THOSE REPORTED BY NHTSA FOLLOWING OWNER'S REGISTRATION AT WEBSITE. LOCAL DEALERSHIP HAS ROUTINELY BEEN UNCOOPERATIVE, DISMISSIVE, OR CONTENTIOUS WHEN WARRANTY SERVICE REQUESTS WERE MADE. DEALERSHIP OFFERS ONLY REASONS TO DENY WARRANTY REPAIRS OR REPLACEMENTS.
NHTSA complaint #11013123 — an unverified report by a vehicle owner.
Bridgeport, CT
STRUCTURE
2010 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO SCRATCHES/CRACKS AND MIS-ALIGNMENT OF PASSENGER SIDE HEAD LIGHT, SPLIT SEAM ON FRONT SIDE PANEL AND REAR QUARTER PANEL DAMAGES. *SMD THE CONSUMER NOTICED A SPLIT SEAM ON THE FRONT PANEL, WHERE THE VEHICLE CONNECTED TO THE FENDER. ALSO, THE BUMPER WAS DETACHED FROM THE VEHICLE.
NHTSA complaint #10876148 — an unverified report by a vehicle owner.
at 15,000 milesTamarac, FL
STRUCTURE:BODY
DASHBOARD MELTED IN SUN AND CREATED A STRONG GLARE WHICH IS EFFECTING VISIBILITY AND CREATED A STICKY MESS WHICH COLLECTS DIRT AND BUGS.
NHTSA complaint #10836750 — an unverified report by a vehicle owner.
at 136,749 milesForest Hill, LACrash2 injured
STRUCTURE:BODY
ON DEC 18TH I WAS MAKING A LEFT HAND TURN AND AS I PROCEEDED TO TURN LEFT ON TO ANOTHER RD THERE WAS A CAR THAT HAD GOT UP TO THE HIGH SPEEDS OF 75OR 80 AND I HAD MY LEFT TURN. SIGNAL ON AND AS I WAS TURNING AND HE RAN IN TO MY DRIVER SIDE DOOR AND INJURED MY LEFT SHOULDER AND MY NECK BUT MY AIR BAGS DID NOT DEPLOY AND I'M NOW HAVING TO HAVE SURGERY I HOPE THEY CAN GET TO THE BOTTOM OF THE CAR WRECK AND AGAIN THANKS
NHTSA complaint #10731996 — an unverified report by a vehicle owner.
at 114,000 milesKnightdale, NC
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2010 TOYOTA CAMRY. WHILE DRIVING AT APPROXIMATELY 60 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT PASSENGER SIDE TIRE AND THE STEERING WHEEL VIBRATED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TIRES NEEDED TO BE BALANCED. AS A RESULT, THE TRANSMISSION AND THE FRONT WHEEL BEARING WAS REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,000.
NHTSA complaint #10713072 — an unverified report by a vehicle owner.
at 43,000 milesBuckhannon, WV
STRUCTURE:BODY
ON OR ABOUT THE ABOVE DATE OF APRIL 15, 2015 I WASHED MY 2010 TOYOTA CAMRY AT A LOCAL CAR WASH USING THEIR AUTOMATED HIGH PRESSURE WASH AND WAX. A FEW DAYS AFTERWARD I REALIZED THE CENTER TRUNK AREA, THAT HOLDS THE SPARE TIRE, HELD 2 TO 3 INCHES OF WATER, AND THE RIGHT SIDE OF THE TRUNK ALSO HAD WATER. I HAVE READ POST AFTER POST ONLINE STATING MANY OTHER TOYOTA OWNERS HAD THE SAME PROBLEM, AND SOME HAVE STATED THE REAR WINDOW AND BODY PANELS WERE NOT SECURELY SEALED FROM THE OUTSIDE ELEMENTS WHEN THE VEHICLE WAS ASSEMBLED AT THE FACTORY. IN JUNE OF 2014 WATER WAS GETTING INSIDE ON THE CARPET ON THE DRIVER AND PASSENGER SIDE SOAKING THE CARPET COMPLETELY. THE AIR CONDITIONER CONDENSATION DRAINAGE TUBE HAD PLUGGED UP UNDERNEATH THE VEHICLE THAT CAUSED THE INTERIOR BY THE DRIVER AND PASSENGER SIDE TO BE SOAKED IN WATER. THERE IS NO EVIDENCE WHATSOEVER THAT THIS VEHICLE WAS EVER INVOLVED IN AN ACCIDENT. THE ODOMETER JUST RECENTLY TURNED OVER 45,145 MILES. NOW, THERE IS ALREADY AN INDICATION OF MOLD, AND MOLD CAN BE DEADLY.
NHTSA complaint #10712014 — an unverified report by a vehicle owner.
at 63,000 milesDuson, LA
STRUCTURE
STICKINESS OF DASH BOARD SHINY REFLECTIVE SURFACE THE DASHBOARD CREATES A SAFETY HAZARD.
NHTSA complaint #10704838 — an unverified report by a vehicle owner.
at 29,000 milesSAN Francisco, CA
STRUCTURE
2010 TOYOTA CAMRY HYBRID MAKES A POPPING, SNAPPING, CRACKING, KNOCKING NOISE WHEN GOING OVER UNEVEN ROADS, DRIVEWAYS, SPEED BUMPS, ETC. THIS IS A WELL DOCUMENTED ISSUE RELATED TO THE ROOF'S STRUCTURAL INTEGRITY AND IS DESCRIBED AS SUCH IN TOYOTA TECHNICAL SERVICE BULLETIN T-SB-0088-12. THIS ISSUE HAS BEEN RECORDED ON THE FOLLOWING 7 WEBSITES: 1. HTTP://MULTIMEDIA.3M.COM/MWS/MEDIA/830017O/X.PDF 2. HTTP://WWW.TOYOTANATION.COM/FORUM/310-7TH-GENERATION-2012/418639-2012-CAMRY-XLE-ROOF-NOISE.HTML 3. HTTP://WWW.BRIANMORRISTECH.COM/2012-TOYOTA-CAMRY-ROOF-CLUNKING/ 4. HTTP://MEDIA.FIXED-OPS.COM/TOY_SERVICEBULLETINS/SB0088T12.PDF 5. HTTP://WWW.CARCOMPLAINTS.COM/TOYOTA/CAMRY/2010/BODY_PAINT/POPPING_NOISE_IN_ROOF.SHTML 6. HTTP://WWW.CARCOMPLAINTS.COM/SEARCH/?CX=PARTNER-PUB-6745124734283845%3A6PV4IH4BRAD&COF=FORID%3A10&IE=ISO-8859-1&Q=2011+CAMRY+ROOF+POPPING+NOISE&SA= 7. HTTP://WWW.ARFC.ORG/COMPLAINTS/2010/TOYOTA/CAMRY/STRUCTURE/PROBLEM.ASPX CLEARLY THIS IS A TOYOTA DESIGN AND MANUFACTURER DEFECT COMPROMISING THE CAR'S STRUCTURAL INTEGRITY AND CRASH SAFETY. MY VEHICLE HAS BEEN SERVICED AT CITY TOYOTA IN DALY CITY, CA, AND THEY HAVE HAD A MASTER TECHNICIAN RECORD THE ISSUE ON MY SERVICE RECORDS. THE TOYOTA TSB CAN BE FOUND AT, HTTP://MEDIA.FIXED-OPS.COM/TOY_SERVICEBULLETINS/SB0088T12.PDF . THIS ISSUE AFFECTS CAMRYS FROM 2007 - 2011. CAMRYS FROM 2012 - 2014 ARE ALSO AFFECTED BY THE SAME MANUFACTURING DEFECT AS FOUND HERE: HTTPS://WWW.GOOGLE.COM/?GWS_RD=SSL#Q=TOYOTA+2012+ROOF+KNOCKING+POPPING+NOISE . REFER TO TOYOTA TSB-0151-13.
NHTSA complaint #10703125 — an unverified report by a vehicle owner.