2009 Toyota Camry body problems

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that on several occasions while driving at various speeds, there was a glare coming from the dashboard, making it difficult to see out the windshield while driving. The contact stated that the dashboard was sticky to the touch and sunglasses were needed while driving the vehicle. The vehicle was taken to a dealer where it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The vehicle was taken to the same dealer for maintenance, and the contact inquired if there was a recall associated with the failure. The manufacturer was notified of the failure. The failure mileage was approximately 116,995.

NHTSA complaint #11755951 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that while driving at an undisclosed speed, the glare from the melted dashboard impaired visibility while driving. The contact stated that the glare from the melted dashboard was reflecting onto the front windshield. The vehicle was taken to the dealer; however, the vehicle was not inspected. The contact was informed that the repair was not covered under the recall. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact stated that the failure was a known failure. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 79,000.

NHTSA complaint #11750635 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Excessive oil consumption, a sticky dash and power window switch

NHTSA complaint #11724382 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky, causing a shiny glare on the windshield, preventing the driver from seeing through the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

NHTSA complaint #11723559 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky and melting. The contact stated that since moving to the desert, the dashboard coating had degraded and deteriorated. The shine created a glare on the windshield, preventing the contact from driving at night. The vehicle was taken to the dealer. The contact was informed that it was an aesthetic issue, and the Customer Support Program warranty period had ended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11686441 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated while driving at an undisclosed speed, the reflection from the melted dashboard impaired his view while driving. The contact stated that the dashboard was sticky and shiny and reflected on the windshield while driving. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the Extended Warranty coverage on the vehicle had expired. The failure mileage was approximately 60,000.

NHTSA complaint #11648671 — an unverified report by a vehicle owner.

STRUCTURE:BODY

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard had started to fracture in several places. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 20,000. The VIN was not available.

NHTSA complaint #11638809 — an unverified report by a vehicle owner.

STRUCTURE:BODY

Unknown

NHTSA complaint #11592025 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

I bought my car in October 2009. I did not discover until years later that the pistons for the 2009 Toyota Camry Le did not fit correctly. This caused oil consumption problems, but it did not start happening until a 3-year warranty and at about 60-70 thousand miles. I did not get a notice of recall notice of Toyota's resolution to the problem, because they had the wrong apartment number and email address which I was told by Rep. Sherry and Rose at Toyota Corporation. Rep. said she was sending information to higher up at the corporation instead she sending it to the dealership. I did not get notice of a class action suit/resolution, trotter body, or melting dashboard. I have paid at least $6-7 thousand to dealerships workmanship is bad. I need help!! Because I did not get notices Toyota should fix and compensate me for repairs. Also, they replaced my hold break system because they assumed the shrieking noise was the break. This was done without my permission. I had to replace the axle they replaced less than a year ago. I am frustrated. I can not pay out any more money. My car stopped working on [XXX] I had to have it told to the dealership in Mamaroneck. Rep Sherry told me the trotter body is on recall until 2026, dealership is saying no. I can be reached at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11585326 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky, with a reflection on the windshield, which affected the visibility of the roadway. The vehicle was taken to the dealer, where the dashboard was replaced under Toyota Campaign Number: ZE6; however, the failure persisted. The dealer was contacted and notified the manufacturer, who informed the contact that the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 97,000.

NHTSA complaint #11552672 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was melting. The contact stated that the sun was reflecting on the dashboard, which caused the driver’s view to be obstructed. There was a sticky substance on the dashboard. Additionally, the air bag warning light was illuminated. The vehicle was taken to the local dealer, where it was determined that the dashboard needed to be replaced. The dashboard was replaced, but the failure recurred. The manufacturer was made aware of the failure, and the contact was informed that the replacement would be an out-of-pocket expense. The failure mileage was unknown.

NHTSA complaint #11551069 — an unverified report by a vehicle owner.

STRUCTURE

I own a 2009 Toyota Camry with VIN [XXX]. The dashboard is hazardous i.e. sticky and shiny which makes it hard for me to see through the windshield going toward sunset or the sun is over the dashboard. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11517968 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated while driving 35 MPH, the gloss on the dashboard prevented the contact from properly seeing the roadway. The contact stated that the dashboard was extremely sticky. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 150,625.

NHTSA complaint #11510328 — an unverified report by a vehicle owner.

STRUCTURE

The contact owns a 2009 Toyota Camry. The contact stated while driving 25 MPH, he was unable to see the road due to the reflection from the glossy and sticky dashboard. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 155,000.

NHTSA complaint #11505410 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard had started cracking and was sticky to the touch. Additionally, there was a glare from the dashboard. The vehicle was not taken to a dealer to be inspected. The manufacturer was not informed of the failure. The failure mileage was approximately 25,300.

NHTSA complaint #11443290 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact mentioned that while in her vehicle, the dashboard was disintegrating with a sticky substance visible. The contact mentioned that there was a glare with the sticky dashboard on the windshield obstructing her vision while driving. The vehicle was not repaired or diagnosed. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 138,570

NHTSA complaint #11428717 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky and started to give off a putrid odor. The contact also stated that while driving at night, there was a glare off the dashboard which made it difficult to see the roadway. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 119,000.

NHTSA complaint #11427493 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was very sticky causing a glare in the windshield while driving. The vehicle was diagnosed but not repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 96,000.

NHTSA complaint #11419377 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD AND INSTRUMENT PANEL SURFACE WAS MELTED AND BECAME VERY STICKY TO THE TOUCH WITH A VERY SHINY APPEARANCE. WHILE DRIVING DURING THE DAYTIME HOURS, THE SUN WAS REFLECTING OFF THE DASHBOARD EXTREMELY BRIGHT, CAUSING A VISIBILITY HAZARD FOR THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS CONTACTED BUT NO ASSISTANCE WAS OFFERED. THE LOCAL DEALER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 107,000.

NHTSA complaint #11407852 — an unverified report by a vehicle owner.

STRUCTURE:INTERIOR PANELS:DASHBOARD

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS GLOSSY AND REFLECTED SUNLIGHT, RESULTING IN POOR VISIBILITY THROUGH THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO A LOCAL DEALER. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS OUT OF WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 34,500.

NHTSA complaint #11396539 — an unverified report by a vehicle owner.

STRUCTURE

2009 TOYOTA CAMRY. CONSUMER WRITES IN REGARDS TO SEVERAL CRACKS IN DASHBOARD. *LD THE CONSUMER STATED THE DASHBOARD BECAME STICKY AND SHINY. THE SHINY SERVICE CAUSES A BLINDING GLARE. THE CONSUMER WAS NOT MADE AWARE OF THE EXTENDED WARRANTY THAT HAD EXPIRED.

NHTSA complaint #11373370 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT AFTER SHE STARTED PARKING THE VEHICLE OUTSIDE, THE DASHBOARD STARTED MELTING. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO CONTACT AN AUTHORIZED DEALER. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE FAILED TO MEET THE GUIDELINES FOR THE VOLUNTARY EVALUATION. THE FAILURE MILEAGE WAS 108,000.*DT PURCHASED TOYOTA 2009 VEHICLE ON 12/30/2014. WAS NOT INFORMED OF ANY RECALLS/VOLUNTARY PROGRAMS FOR THE VEHICLE. EMPLOYMENT FROM 2014 - JANUARY 2018 PARKED IN THE PARKING GARAGE DURING THE DAY. CHANGED EMPLOYMENT JANUARY 2018 AND PARKED IN OPEN PARKING LOT, NO PARKING GARAGE AVAILABLE. NOTICED MINIMAL MELTING OF THE DASHBOARD AROUND JULY 2018. ASSUMED ISSUE WOULD AUTO-RESOLVE IN COLDER CLIMATE. PROGRESSIVE WORSENING OF "MELTING DASHBOARD" SUMMER OF 2019. RETURNED TO PREVIOUS EMPLOYER AND BEGAN PARKING IN THE PARKING GARAGE AGAIN DURING THE DAY FROM SEPT 2019 TO PRESENT DAY. COVID 19 PANDEMIC OCCURRED. NOTED MELTING OF DASHBOARD DID NOT RESOLVE, CALLED MECHANIC AND WAS ADVISED TO CONTACT TOYOTA NATIONAL CORPORATION. CONTACTED TOYOTA CORPORATION ON 10/09/2020 AND DISCUSSED CASE. ISSUE FORWARDED TO TOYOTA CORPORATION SUPERVISOR, HENRY CAREY CASE# [XXX]. PER MR. CAREY, THE VOLUNTARY PROGRAM EXPIRED ON 11/12/2018 AND WAS EXTENDED TO 150,000 MILES OR 10 YEARS WHICHEVER OCCURRED FIRST. I DID NOT RECEIVE ANY NOTIFICATIONS REGARDING THIS VOLUNTARY PROGRAM FOR THE TOYOTA DASHBOARD ISSUE. MR. CAREY ADVISED TO SUBMIT COMPLAINT TO NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'

NHTSA complaint #11364355 — an unverified report by a vehicle owner.

STRUCTURE:BODY

WHEN DRIVING OUTSIDE ESPECIALLY DAY TIME AND WHEN HOT AND HUMID, THE CAR'S DASH BECOMES STICKY AND SOFT. I BOUGHT MY CAR NEW IN ALBUQUERQUE, NM AND THE LIVED IN CA, I DID NOT NOTICE THE PROBLEM. NEITHER I RECEIVED ANY NOTIFICATION FROM TOYOTA DEALERSHIP OR NONE IN THE SERVICE CENTER CHECKED WITH ON THIS ISSUE OR TOLD ME THAT THIS COULD HAPPEN AND HENCE NEED TO BE REPLACED AS THEY DID WITH UNINTENDED ACCELERATION ISSUE AND POWER WINDOW SWITCH MALFUNCTION. NOW I HAVE BEEN EXPERIENCING THIS DASH STICKINESS ISSUE AND TOYOTA IN HAWAII IS REFUSING TO REPLACE THE DEFECTIVE AND SUBSTANDARD PRODUCT THAT THEY HAS PUT IN AT THEIR OWN EXPENSE AS THEY HAVE DONE FOR MILLIONS OF OTHER CUSTOMERS. THE REASON DOE REFUSAL IS THAT MY CAR JUST PASSED 10 YEARS SINCE IT WAS BOUGHT. BUT HAD I BEEN KNOWN OF THIS ISSUE BEFORE EVEN EXPERIENCING IT, I WOULD HAVE GOT IT REPLACED. I HAD BEEN TAKING MY VEHICLE REGULARLY TO TOYOTA SERVICE, BUT NONE BOTHERED TO CHECK ON THIS. SINCE IT IS NOT MY ISSUE AND IT IS BECASUE OF THEY USING A DEFECTIVE PART, THEY SHOULD HELP ME IN REPLACING IT COMPLETELY AT THEIR EXPENDITURE. I AM WITH MY FAMILY AND I AM VERY MUCH CONCERNED ABOUT THE SAFETY AND RISKS ASSOCIATED WITH THIS ISSUE AS IT COULD EMIT CHEMICALS BECAUSE OF MELTING OR CHANCES OF FIRE ACCIDENT. PLEASE HELP ME TO HAVE THE SERVCO TOYOTA REPLACE MY DASH. I BROUGHT THIS TO CONTINENTAL US TOYOTA HEAD OFFICE, BUT THEY AGAIN DIRECTED ME TO SERVCO TOYOTA, HAWAII, BUT THEY ARE REFUSING TO HELP. PLEASE INTERVENE AND HELP ME GET THIS FIXED.

NHTSA complaint #11362500 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD MELTED AND BECAME STICKY AND REFLECTED A GLARE WHEN IT WAS SUNNY. THE CONTACT CALLED THE JIM COLEMAN TOYOTA DEALER LOCATED AT 10400 AUTO PARK AVE, BETHESDA, MD 20817, AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT A LETTER WAS SENT OUT TO THE CONTACT IN 2010. THE CONTACT WAS TOLD THAT THE LETTER WAS NOT A RECALL AND THAT THE NOTICE HAD EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 8,300.

NHTSA complaint #11361151 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THE DASHBOARD WAS DISINTEGRATING AND STICKY CAUSING A REFLECTION IN THE WINDSHIELD, WHICH MADE IT DIFFICULT TO VISUALLY SEE THE ROAD WHEN DRIVING. THE CONTACT CALLED LOCAL DEALER AUTONATION TOYOTA HAYWARD LOCATED AT 24773 MISSION BLVD, HAYWARD, CA 94544, (510) 224-4854 AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED TO HAVE THE DASHBOARD REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED NOR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 122,652.

NHTSA complaint #11348436 — an unverified report by a vehicle owner.

STRUCTURE

I HAVE BEEN CONCERNED ABOUT MY CAMRY'S DASH BOARD. IT HAS BECOME VERY DISTURBING DUE TO IT LITERALLY MELTING. I CAN'T EVEN TOUCH MY DASH BOARD WITHOUT MY FINGERS AND HANDS GETTING STUCK TO IT. MY CAR IS A DAILY DRIVER BUT THE TEXAS HEAT HAS RUINED WHAT I TRY TO KEEP IN PRISTINE CONDITION.

NHTSA complaint #11338812 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THE DASHBOARD THERE WAS A GLARE REFLECTED FROM THE DASHBOARD OBSTRUCTING HIS VISION WHILE DRIVING. SERRA TOYOTA OF DECATUR (309 BELTLINE PL SW, DECATUR, AL 35601, (256) 340-0330) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE EXTENDED WARRANTY WAS EXPIRED. THE CONTACT WAS PROVIDED AN ESTIMATE OF $1,000 FOR THE VEHICLE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

NHTSA complaint #11338557 — an unverified report by a vehicle owner.

STRUCTURE:BODY

MY DASHBOARD IS MELTING. THE GLUE IS OOZING THROUGH THE TOP AND NOW RESTRICTS MY FORWARD VISIBILITY WHEN DRIVING DURING THE DAY. IT IS VERY STICKY/REFLECTIVE AND I AM CONCERNED THAT NOW I CANNOT SEE ALL OBJECTS IN FRONT OF ME. IF THE SUN IS AT THE RIGHT ANGLE IT IS BLINDING.

NHTSA complaint #11338656 — an unverified report by a vehicle owner.

STRUCTURE

TL* THE CONTACT OWNS A 2009 TOYOTA CAMRY. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY AND MELTED. IN ADDITION, THERE WAS A GLARE THAT OBSCURED THE CONTACT'S VISION WHILE DRIVING. THE CONTACT CALLED COAD TOYOTA PADUCAH (3941 MIKE SMITH DR, PADUCAH, KY 42001) AND WAS INFORMED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.*DT*JB*DT*JB*DT

NHTSA complaint #11330290 — an unverified report by a vehicle owner.

STRUCTURE

MY 2009 TOYOTA CAMRY HAS AN ISSUE WITH THE DASHBOARD THE DASHBOARD IS STICKY AND SEEMS LIKE IS SLOWLY MELTING.

NHTSA complaint #11329202 — an unverified report by a vehicle owner.