124 of the 2,451 complaints about the 2007 Toyota Prius are about the throttle and cruise control — 5% of everything reported for this model year. Half of the failures with a mileage on record happened before 36,600 miles.
124
Complaints
40
Crashes
1
Fires
10
Injuries
Filed with NHTSA, in their own words.
VEHICLE SPEED CONTROL
Unknown I had just financed the vehicle 2-3 days prior.
NHTSA complaint #11519356 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
Instrument panel cluster failure. Panel goes black while driving and lose power. Vehicle won’t start or shut off. My vehicle was getting serviced at the dealership and they couldn’t start the vehicle. I was told the instrument panel cluster was the problem. I contacted Toyota Customer Service, and was told they were aware of the issue. They had issued an extended warranty and sent out a letter to all owners this warranty has expired in 2016. If you purchased your vehicle after 2016 you would not have received any notice regarding this. While driving you can’t see you speed, your gear selection, fuel level, lights and no warning lights. The warning is that your vehicle won’t start or shut off.
NHTSA complaint #11492035 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
instrument cluster panel goes completely out and blank, speedometer lost, and dash lights gone and causing other issues such as not being able to turn off vehicle, loss of cruise control, unable to open trunk, navigation screen unable to turn off, backup camera not functioning, front lights going on and off while driving at night.
NHTSA complaint #11436694 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
FOR A MONTHS THE CAR IM DRIVING HAS BECOME MORE AND MORE DANGEROUS FROM STEERING TO SPEED ,BRAKING AND DRASTIC WOBBLING OF ENTIRE CAR I'VE TAKEN PICTURES AND VIDEO ITS UNBELIEVABLE AND OUTRAGEOUS.
NHTSA complaint #11326272 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE MAIN DASH.DISPLAY, SPEEDOMETER, WILL NOT SHOW UP DUE TO ELECTRIC PROBLEM. POWER FROM REAR, AUX, BATTERY IS INTERRUPTED SOME HOW. THE CRUISE CONTROL WILL BE INOP IN THIS SITUATION. THERE IS NO WAY OF KNOWING WHEN THE CONDITION WILL SHOW UP, BUT WHEN DOOR IS OPENED, THE INDICATOR LIGHT WILL NOT COME ON. CAR WILL HAVE BEEN PARKED, TURNED OFF. DIFFERENT FIXES ON THE NET. MY FIX IS TO IN PLUG REAR BATTERY'S 2 CONNECTIONS, WAIT THEN HOPE, AND TRY AGAIN
NHTSA complaint #11316457 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TAKA INFLATOR, I WAS IN A CAR ACCIDENT AND NONE OF THE AIR BAGS DEPLOYED. IT WAS HEAD ON ACCIDENT. ALSO MY CAR JUST STARTED TO SPEED UP. I ENDED UP HITTING A BILLBOARD.
NHTSA complaint #11221550 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I WAS DRIVING ABOUT 35 MPH ON A CITY STREET WHEN THE CAR SUDDENLY SHIFTED INTO NEUTRAL. I TRIED TO PUT IT BACK IN DRIVE, BUT IT KEPT SHIFTING BACK INTO NEUTRAL. LUCKILY THERE WAS ENOUGH DISTANCE BETWEEN ME AND THE CAR BEHIND ME WAS THAT IT DIDN'T RESULT IN AN ACCIDENT. I HELD THE GEARSHIFT IN DRIVE WITH MY RIGHT HAND AND STEERED WITH MY LEFT UNTIL I WAS ABLE TO TURN OFF OF THE STREET INTO A PARKING LOT. I COULD NOT PUT THE CAR IN PARK. I PRESSED THE PARK BUTTON AND NOTHING HAPPENED. I TURNED THE CAR OFF, WAITED A MINUTE AND STARTED IT AGAIN. I COULD SHIFT INTO REVERSE, BUT IT CONTINUED TO POP BACK INTO NEUTRAL WHEN IN DRIVE. I HAD TO DRIVE HOME HOLDING THE GEARSHIFT IN DRIVE WITH ONE HAND.
NHTSA complaint #11003900 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE DASHBOARD WENT BLACK WITH NO VISIBILITY TO SPEED, FUEL TANK GAUGE, OR OTHER INSTRUMENTS IN THIS PANEL. ALSO, CAR WOULD NOT POWER OFF. THE INSTRUMENT PANEL WENT DARK WHILE I WAS DRIVING ON A CITY STREET. THE ENGINE POWER DOWN PROBLEM OCCURRED IN MY DRIVEWAY UPON MY RETURN FROM MY CITY USE.
NHTSA complaint #10991702 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ON WARMER DAYS THE CAR WILL NOT STAY IN GEAR AND WILL MOVE INTO NEUTRAL BY ITSELF. THIS HAPPENS IN DRIVE AND REVERSE. IT ALSO DOES NOT GO INTO PARK FROM NEUTRAL. THIS HAPPENS REGULARLY, AND HAPPENS MOST OFTEN WHEN THE CAR IS STARTING TO MOVE FROM A STANDSTILL AND DRIVE OR REVERSE ARE FIRST ENGAGED. THE CAR STARTS TO MOVE AND THEN POPS INTO NEUTRAL AND STOPS ACCELERATING.
NHTSA complaint #10982950 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
DRIVING ON A RAINY DAY, ABS AND VSC LIGHTS ON DASH CAME ON. MY CAR VIOLENTLY FISHTAILED ALMOST 180 DEGREES, BACK AND FORTH 6 TIMES ON A CURVE GETTING OFF A FREEWAY (ABOUT 45 MPH) NEARLY CRASHED. I PROCEEDED VERY SLOWLY TO SIDE STREET. CAR SHIMMIED TO RIGHT MAKING A LEFT TURN. FELT LIKE I WAS DRIVING ON ICE. CALLED A TOW TRUCK. DEALERSHIP FOUND RODENT DAMAGE TO WIRES TO WHEEL SPEED SENSOR. I DISCOVERED MANUFACTURERS USING SOY OIL ON WIRING. $1300 REPAIR.
NHTSA complaint #10924179 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
COMBINATION METER FAILURE WHILE DRIVING. UNABLE TO VIEW SPEEDOMETER OR DASH LIGHTS. CAR SOMETIMES LOCKS UP, UNABLE TO VIEW ABS SIGNAL BECAUSE DASHLIGHTS BECOME INOPERABLE. UNABLE TO TURN CAR OFF DURING DASHBOARD/COMBINATION METER FAILURE.
NHTSA complaint #10917288 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE ELECTRONIC DASH (HEADS UP INSTRUMENT DISPLAY) ON OUR 2007 PRIUS HAS INTERMITTENTLY FAILED TO LIGHT OVER THE LAST YEAR. YESTERDAY, IT FAILED AND ALSO WOULDN'T TURN OFF. WE ALWAYS USE THE REMOTE (KEYLESS) IGNITION SYSTEM. BUT, AFTER THE FAILURES YESTERDAY I PUT THE ELECTRONIC KEY FOB INTO THE HOLE IN THE DASH THINKING THAT MIGHT HELP. INSTEAD, I COULDN'T REMOVE IT. I TRIED EVERY COMBINATION OF PRESSING BUTTONS (THE PARK AND POWER BUTTONS) AND OTHER CONTROLS, BRAKES PEDAL, SHIFTER AND IT STILL WOULDN'T SHUT OFF OR LIGHT UP THE DISPLAY. AFTER HOLDING THE POWER BUTTON IN FOR AN EXTENDED AMOUNT OF TIME, IT TURNED OFF AND EJECTED THE KEY FOB. BUT THEN THE CAR WOULDN'T LIGHT UP THE INSTRUMENT DISPLAY OR START. THIS MORNING, AGAIN, IT WOULD NOT START. I WAS TOLD BY AN EXPERIENCED PRIUS MECHANIC (ALSO AN OWNER) THAT THESE WERE CLASSIC SYMPTOMS OF A FAILING POWER AMPLIFIER FOR THE DISPLAY AND THAT IT WAS A "SECRET WARRANTY," A VOLUNTARY REPAIR TO AVOID A GOVERNMENT RECALL, BUT THAT TOYOTA WOULD ONLY DO IT FOR 10 YEARS. THE DEALER REFUSED TO DO IT UNDER WARRANTY EVEN THOUGH THE SYMPTOMS BEGAN BEFORE THE CAR WAS 10 YEARS OLD. THEY TOLD ME THE RECALL WAS ONLY GOOD FOR NINE YEARS. THEY WANT $765 FOR THE REPAIR. IT STRIKES ME THAT THIS IS A SAFETY FAILURE AND SHOULD BE COVERED, PERIOD. WITH NO INDICATION OF SPEED OR OTHER FUNCTIONS (ABS FUNCTION, TRACTION CONTROL, ETC.), OR TO TURN THE VEHICLE OFF, IT IS UNSAFE TO OPERATE THE VEHICLE. THE VARIOUS FAILURES, INCLUDING LOSS OF CRUISE CONTROL WHILE IN MOTION, TOOK PLACE WHEN THE CAR WAS COLD AND WHEN IT WAS WARMED UP. AT REST AND IN MOTION.
NHTSA complaint #10909836 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
AFTER SPEEDING UP TO PASS ANOTHER CAR ON A SLIGHT UPGRADE (2 LANE COUNTRY ROAD), MY PRIUS CONTINUED TO ACCELERATE. I COULD NOT SLOW THE CAR DOWN TO THE SPEED LIMIT USING THE BRAKE PEDAL. FOR ABOUT FIFTEEN MINUTES, I KEPT TRYING TO SLOW THE CAR DOWN, LOOKING FOR A PLACE TO PULL OVER WHERE I WOULDN'T HIT ANYTHING. THE ACCELERATOR PEDAL WAS NOT STUCK & NO FLOOR MAT WAS TOUCHING EITHER PEDAL. THE ONLY WAY I COULD STOP WAS WITH THE EMERGENCY BRAKE. I THOUGHT THE CAR MIGHT EXPLODE, BUT LATER REALIZED THE SMOKE WAS POURING OUT FROM MY BRAKES. I MANEUVERED TO THE BERM OF A BRIDGE OVER A LAKE, JUST BEFORE THE ROAD WENT DOWN TO ONE LANE FOR CONSTRUCTION. THEN I TURNED THE CAR OFF. TEN MINUTES AFTER THIS ORDEAL (VEHICLE WAS STATIONARY), I RESTARTED THE CAR, BUT THE ENGINE BEGAN RACING AGAIN WITHOUT ANY TOUCH ON THE GAS PEDAL, SO I QUICKLY TURNED IT OFF. LUCKILY, I HADN'T COLLIDED WITH ANYTHING.
NHTSA complaint #10850888 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
THE TRACTION-CONTROL SYSTEM IN THE PRIUS IS, I BELIEVE, DANGEROUS. WHEN THE SLIGHTEST DEGREE OF WHEEL SLIP IS DETECTED, IT ESSENTIALLY SHUTS OFF POWER TO THE WHEELS FOR A MOMENT. ON A NUMBER OF OCCASIONS, WHEN ACCELERATING TO MERGE IN WITH TRAFFIC ON A WET ROAD, THE SYSTEM'S REACTION HAS SLOWED ME DOWN TO WHAT I BELIEVE IS A DANGEROUS EXTENT. ON A COUPLE OF OCCASIONS, I HAVE ENDED UP STUCK IN SNOW BECAUSE THE SYSTEM IS SO EAGER TO KEEP ME FROM SPINNING WHEELS AT ALL. I CONTACTED TOYOTA, AND THEIR REPLY WAS TO THE EFFECT THAT THIS SYSTEM IS DESIGNED TO PROTECT THE DRIVE TRAIN, AND THAT THEY ARE NOT GOING TO DO ANYTHING TO REMEDY WHAT I SEE AS A DANGEROUS FLAW. THE ONLY CONCEIVABLE WAY SUCH A SYSTEM COULD BE PROTECTING THE DRIVE TRAIN WOULD BE BY LIMITING ENGINE RPM TO A SAFE POINT; HOWEVER, THE SYSTEM GOES FAR BEYOND JUST KEEPING RPM DOWN. PLEASE NOTE THAT THE RESPONSE TO "WHEN DID THIS HAPPEN" IS NOT REALLY ACCURATE. IT HAS HAPPENED ON A NUMBER OF OCCASIONS, AND THE DATE LISTED IS MERELY THE MOST RECENT OCCURRENCE. ALSO, THE SPEED IS JUST FROM THE MOST RECENT OCCURRENCE.
NHTSA complaint #10850616 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I GOT UNINTENDED HIGH SPEED AND I COULD NOT STOP THE CAR. IT STOPPED BECAUSE THE WHEEL WAS HIT BY THE CURBE
NHTSA complaint #10809920 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE BACKING SLOWLY INTO A PARKING SPOT OF AN INNER CITY SUPERMARKET IN A BUSY RESIDENTIAL AREA THE CAR SUDDENLY ACCELERATED. IT WENT OVER A 1 FT CONCRETE CURB LIMITER INTO THE STREET AND AFTER A 180 DEGREE LOOP IN REVERSE I FINALLY HIT THE E-BRAKE HARD WHILE AT THE SAME TIME I RAN OVER A PEDESTRIAN TRAFFIC LIGHT AND HIT A TREE WITH THE REAR PASSENGER SIDE TO A FULL STOP. AIR BAGS DID NOT DEPLOY. DURING ALL THIS PERIOD OF PROBABLY LESS THAN 10 SECONDS THE FOOT BRAKE WAS NOT RESPONDING ANY MORE. AFTER IMPACT THE ENGINE DID NOT START ANYMORE AND THE CAR WAS TOWED FROM THE SCENE.
NHTSA complaint #10787599 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE EXPERIENCED UNINTENDED ACCELERATION WHICH RESULTED IN A CRASH IN THE GARAGE. THE FAILURE OCCURRED ON TWO OCCASIONS. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,626. UPDATED 01/21/16*LJ
NHTSA complaint #10779688 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHEN APPLYING THE BRAKES IN TRAFFIC ON A CITY ROAD WITH A POSTED 35 MPH SPEED LIMIT, THE CAR FELT AS THOUGH IT SURGED FORWARD BRIEFLY AND ACCELERATED FOLLOWED BY THE ANTI-LOCK BRAKE DASHBOARD LIGHT COMING ON AND OFF AND THEN THE BRAKES FINALLY STARTED WORKING TO SLOW THE CAR DOWN. THIS HAS HAPPENED ABOUT 10 TIMES THE LAST FEW WEEKS AND HAS NEARLY CAUSED ME TO REAR-END OTHER VEHICLES ON THE ROAD.
NHTSA complaint #10775959 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ON TUESDAY, MAY 26, 2015 AT 5:04 PM WHILE TRAVELING AT ABOUT 57 MPH SOUTH ON HI WAY 101 AT ABOUT THE MILE POST 255.5, MY 2007 TOYOTA PRIUS SUDDENLY AND WITHOUT ANY CHANGE IN STEERING BY ME, VEERED TO THE RIGHT OFF THE ROAD AND INTO THE GUARDRAIL. THERE SEEMED TO BE NO REACTION TO MY FRANTIC STEERING AND BRAKING IN THE ATTEMPT TO RETURN THE CAR TO THE ROAD. AFTER THE CAR HIT THE GUARDRAIL IT TRAVELED ABOUT 15 FEET SPUN BACK OUT INTO THE SOUTHBOUND LANE AND WAS HIT ON THE REAR RIGHT SIDE BY A CAR TRAVELING IN THE SOUTHBOUND LANE. THIS CAUSED THE CAR TO BE PROPELLED ACROSS 2 NORTHBOUND LANES OF TRAFFIC AND COME TO REST WITH REAR OF MY CAR EMBEDDED INTO THE FAR SIDE GUARDRAIL. MIRACULOUSLY NO ONE WAS HURT. THE POLICE WERE CALLED AND MY 61 YEAR PERFECT DRIVING RECORD WAS RUINED. MY CAR WAS TOTALED BY THE INSURANCE COMPANY...UPDATED 08/27/15 *BF UPDATE 9/15/15*CW*DT *CN UPDATED 4/21/20
NHTSA complaint #10745974 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
ON MAY 16, 2015, WHILE DRIVING MY SECOND-GENERATION 2007 TOYOTA PRIUS ON THE FREEWAY, I EXPERIENCED A SUDDEN LOSS OF POWER, ALONG WITH THE ILLUMINATION ON THE INSTRUMENT PANEL OF THE MALFUNCTION INDICATOR LIGHT, MASTER WARNING LIGHT AND HYBRID WARNING LIGHT. I WAS ABLE TO MANEUVER THE CAR TO THE SIDE OF THE ROAD AND SUMMON EMERGENCY HELP. A NEARBY TOYOTA DEALERSHIP REPLACED THE HYBRID INVERTER WATER PUMP, WHICH FIXED THE PROBLEM. HOWEVER, THE DEALERSHIP DID NOT ADVISE ME OF A SAFETY RECALL. TOYOTA CUSTOMER EXPERIENCE CENTER TODAY STATED THAT THE ORIGINAL HYBRID INVERTER WATER PUMP WAS REPLACED ON APRIL 7, 2011, UNDER TOYOTA LIMITED SERVICE NOTICE A0N; HENCE, TOYOTA REFUSED MY PHONE REQUEST FOR REIMBURSEMENT OF MY MAY, 2015, REPAIR EXPENSE. THE 2011 "A0N" REPLACEMENT PUMP APPEARS TO HAVE FAILED BY THE SAME FAILURE MECHANISM LEADING TO RECALL CAMPAIGN "C0U", WHICH IS DIFFERENT FROM THE A0N FAILURE MECHANISM.
NHTSA complaint #10734085 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING UPHILL ON A CURVED, SHOULDER-LESS ROAD, MY CAR SPONTANEOUSLY SHIFTED INTO NEUTRAL, CAUSING IT TO LOSE ALL POWER AS WELL AS POWER BRAKE. I ATTEMPTED TO PHYSICALLY HOLD THE GEAR SHIFT IN "DRIVE", BUT THIS DID NOT BRING POWER BACK, NOR DID IT CHANGE THE LIGHT ON THE DASH FROM "NEUTRAL". AT FIRST THE CAR WOULD SHIFT INTO REVERSE, AND I WAS ABLE TO BACK INTO A WIDER PART OF THE ROAD. IT THEN STOPPED SHIFTING INTO ANY GEAR. I ENDED UP HAVING THE CAR TOWED HOME IN NEUTRAL, WITH POOR (NON-POWER) BRAKING. I'VE SINCE DONE A GOOGLE SEARCH AND SEE THAT THIS IS A RECURRENT PROBLEM WITH 200-SOMETHING PRIUSES, BASED ON CONSUMER AFFAIRS, TOYOTA NATION, PRIUS ONLINE, AND CAR PROBLEM ZOO.
NHTSA complaint #10722730 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
2007 PRIUS DASHBOARD LIGHTS MALFUNCTION - COMPLETELY DARK. SEE NHTSA # 10544698 AND MANY OTHER COMPLAINTS REGARDING DASHBOARD LIGHTS/CLUSTER GOING COMPLETELY DARK AND ENGINE WILL NOT SHUT OFF. THIS IS AN EXTREMELY SERIOUS SAFETY ISSUE AND DEALERSHIPS WILL NOT REPAIR FOR FREE. THE PART NEEDED IS A COMBINATION METER/CLUSTER THAT COSTS AROUND $1000 TO REPAIR FROM THE DEALER. PLEASE EVERYONE - PUSH FOR NATIONAL RECALL AS THIS IS AN EXTREMELY DANGEROUS SAFETY ISSUE.
NHTSA complaint #10640070 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING THE CAR, THE DASH SYMBOLS VSC, ABS AND THE (!) TURNED ON AND THE CAR STARTED TO BEEP INSIDE. ALARMED AT WHAT WAS HAPPENING, I HIT THE BRAKES TO FIND THAT THEY WERE NOT WORKING AND THERE WAS NO RESISTANCE WHEN PUSHING DOWN ON THE BRAKE PEDAL. I WAS IN A PARKING LOT WHEN THIS HAPPENED AND HAD TO SWERVE TO AVOID HITTING PEOPLE WALKING AROUND. AFTER A MINUTE OR 2 OF COASTING I WAS APPROACHING A DEAD END AND CHOSE TO LITERALLY STAND ON MY BRAKES WHICH DIDN'T IMMEDIATELY STOP THE CAR. AFTER STANDING ON THE BRAKES WITH MY FULL WEIGHT, THE CAR SLOWLY CAME TO A ROLLING STOP WHERE I PROCEEDED TO PUT THE CAR IN PARK AND TURN IT OFF.
NHTSA complaint #10631722 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I WAS TRAVELING AT 50MPH WHEN AN ALARM SOUNDED IN THE CAR AND 4 LIGHTS LIT UP ON THE DASHBOARD ? THE BRAKE SYSTEM WARNING LIGHT, MASTER WARNING LIGHT, VSC AND MALFUNCTION INDICATOR LAMP. THE VEHICLE WAS TAKEN TO A TOYOTA DEALERSHIP WHERE THEY ADVISED THE HYBRID WATER PUMP NEEDED REPLACING. I THEN DISCOVERED THERE IS A RECALL ON THE HYBRID WATER PUMPS BUT WAS ADVISED MY VEHICLE WAS NOT ON THE LIST FOR THE RECALL. THE DETAILS OF MY MISHAP CORRELATE TO THE TOYOTA RECALL NOTICE THAT TOYOTA PUT OUT REGARDING THE HYBRID WATER PUMPS. I BELIEVE MY VEHICLE SHOULD HAVE BEEN ON THE RECALL LIST TO HAVE THIS SAFETY ISSUE ADDRESSED AND THAT THE RECALL NOTICE DOES NOT ADEQUATELY COVER ALL TOYOTA VEHICLES WITH THIS POSSIBLE ISSUE.
NHTSA complaint #10608004 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING ON THE FREEWAY, SUDDENLY NOTICED SLIGHT JOLT AND ILLUMINATION OF VARIOUS WARNING LIGHTS IN THE INSTRUMENT PANEL (CHECK ENGINE, LARGE WARNING SIGN, EMERGENCY CAR DANGER SIGN, VSC SIGN). HYBRID SYSTEM CEASED FUNCTIONING, LEADING THE CAR TO DRIVE USING GASOLINE ENGINE ONLY. DEALERSHIP DETERMINED HYBRID ELECTRIC WATER PUMP WAS NO LONGER FUNCTIONING, NEEDED REPLACEMENT AT COST OF $570.
NHTSA complaint #10598883 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
I HAD MY CAR IN FOR 110,000 MILE SERVICE ON APRIL 25. THEY CHANGED THE OIL, ROTATED THE TIRES, INSTALLED A NEW AIR FILTER AND SAID THAT I NEEDED NEW FRONT BRAKES AND THEY CLEANED AND ADJUSTED THE BACK BRAKES. YESTERDAY AFTER BACKING OUT OF THE GARAGE THE BRAKE LIGHT WARNING LIGHT ALONG WITH THE ABS AND VSC LIGHT CAME ON BRIEFLY. ON INTERSTATE 90 NEARING DOWNTOWN CLEVELAND ALL OF THESE LIGHTS CAME ON AGAIN ALONG WITH A NOISE. I CALLED THE TOYOTA DEALER AND TALKED TO THE SERVICE ADVISOR AND ASKED IF IT WAS SAFE TO GO TO CLEVELAND AND BACK AND HE SAID IF THE BRAKES WORK, IT PROBABLY JUST A SWITCH AND IT WOULD BE OK TO BRING IT IN TOMORROW. WHILE I STILL HAD HIM ON THE PHONE, WE LOST ALL POWER TO THE VEHICLE AND IT DECELERATED DOWN TO 30 BEFORE WE WERE ABLE TO REACH AN EXIT RAMP AND STOP THE CAR IN THE GRASS. I WAS INFORMED TODAY THAT THE PROBLEM IS A LOW VOLT BATTERY THAT NEEDS TO BE REPLACED FOR $299. AT NO TIME DID A LOW BATTERY LIGHT COME ON AND I HAVE NOT HAD TROUBLE STARTING THE CAR NOR DO I HAVE DIM LIGHTS. WE WERE FORTUNATE THAT WE WERE NOT KILLED ON INTERSTATE 90 WITHOUT POWER, STEERING OR BRAKES. I THINK THIS IS DEFINITELY A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
NHTSA complaint #10586183 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY ABOUT 60MPH, VEHICLE SUDDENLY LOST BRAKES. BRAKE, ABS AND VSC IDIOT LIGHT WENT ON. INSIDE VEHICLE BUZZER SOUNDED. VERY LITTLE HYDRAULIC BRAKING. WAS ONLY ABLE TO STOP VEHICLE BECAUSE I WAS GOING UP HILL.
NHTSA complaint #10584528 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
PARKING MY PRIUS, MY FOOT ON THE BRAKE PEDAL, I HIT A VERY SMALL PATCH OF BLACK ICE WITH THE RIGHT FRONT WHEEL. THE CAR SLANTED BRIEFLY TO THE LEFT--THEN THERE WAS A SUDDEN SURGE OF ENGINE POWER. THE CAR RUSHED OVER A MOUND OF ICE AND SNOW, JUMPED THE CURB, RUSHED FORWARD BETWEEN A WALL AND A TREE, NARROWLY MISSING IT, AND CRASHED INTO A PARKED TOYOTA TRUCK FACING OUTWARD FROM THE CURB. MY PRIUS HIT THE HEAVY TRUCK WITH ENOUGH FORCE TO KNOCK IT SIX FEET FOR THEIR NORTH AND THREE FEET TO THE WEST. AFTER IMPACT, THE ENGINE CONTINUED TO MAKE A LOT OF NOISE, A SOUND I'VE NEVER HEARD BEFORE IN SEVEN YEARS OF DRIVING THE CAR. IT WAS ATTEMPTING TO SURGE PAST THE TRUCK, WHICH I BELIEVE CAUSED THE MOST DAMAGE TO THE FRONT LEFT BUMPER OF THE CAR. I WAS STUNNED AND DIDN'T THINK TO TURN OFF THE IGNITION BEFORE IT QUIT ON ITS OWN AFTER PERHAPS TEN SECONDS. THE BODY WAS SHEARED BACK, STRIPS OF BLUE PAINT HANGING IN SHREDS. I CRAWLED OUT THE PASSENGER SIDE UNHURT. (THE AIR BAGS DID NOT DEPLOY.)
NHTSA complaint #10579214 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
MY VEHICLE WAS HIT BY A FAULT DRIVER AND MY VEHICLE AIR BAGS NEVER EXPLODED. I HAVE SUSTAINED INJURIES TO MY NECK, WRIST AND BACK AFTER THIS ACCIDENT. MY VEHICLE HAS GAS PEDAL ACCELERATION AFTER THE ACCIDENT AND WHEN I PUT THE BRAKES TO STOP OR SLOW DOWN THE VEHICLE MY VEHICLE JUMPS UP AND INCREASES THE SPEED. I FEAR THAT THIS FAULTY PARTS OF BRAKE OR GAS PADDLE COULD RESULT IN ANOTHER SERIOUS ACCIDENT. THIS IS MY VERY VALUED ASSET BECAUSE IT TAKES ME TO WORK AND BRINGS ME BACK. I HOPE THAT TOYOTA WILL INVESTIGATE MY PROBLEM VERY SERIOUSLY AND VERY CAREFULLY. MY INJURIES ARE VERY SERIOUS AND LONG LASTING AND I AM SEEING DOCTORS FOR THE LAST 13 MONTHS. I NEED HELP VERY VERY SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10573314 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
FOR A LONG TIME MY PRIUS HAS HAD PAUSES IN ACCELERATION OCCASIONALLY WHEN LEAVING A STOPPED POSITION. YOU PRESS ON THE GAS AND THERE IS A COUPLE OF SECOND PAUSE BEFORE IT ACCELERATES. YOU HAVE TO BE CAREFUL WHEN PULLING OUT INTO TRAFFIC BECAUSE WHEN IT LOOKS LIKE YOU HAVE TIME TO GO, WITH THE PAUSE IT IS NO LONGER SAFE TO PULL OUT. I CALL IT STALLING OUT. THERE IS A RECALL FOR PRIUS THAT BEGAN ON JANUARY 17,2013. IT STATES: THE CORRODED WIRE MAY BREAK AND THE WATER PUMP COULD STOP. IT COULD CAUSE A SHORT CIRCUIT BETWEEN COIL WIRES AND A POSSIBLE OPEN FUSE, CREATING A STALL LIKE CONDITION. THE REMEDY IS THAT TOYOTA WILL REPLACE THE ELECTRIC WATER PUMP AT NO CHARGE. I HAVE THE STALL LIKE CONDITION AND DURING MY LAST SERVICE AT A TOYOTA DEALERSHIP HE TOLD ME I NEEDED A NEW WATER PUMP. I CONTACTED TOYOTA ABOUT MY PROBLEM AND THE RECALL. THEY RESPONDED THAT MY VEHICLE WAS NOT INVOLVED IN THE RECALL AND THEY WOULD OFFER ME NO ASSISTANCE IN THE $500 PAYMENT FOR THE WATER PUMP. I BELIEVE MY VEHICLE HAS THE PROBLEMS LISTED IN THE RECALL AND SHOULD BE INCLUDED.
NHTSA complaint #10564279 — an unverified report by a vehicle owner.