Owners have filed 2,451 complaints
about the 2007 Toyota Prius with NHTSA between 2006 and 2026.
The largest single group is the lights.
Across this model's run it ranks 4 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Toyota Prius. 50 means typical for this
model; 100 means roughly double.
Severity — 60
11.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 46
27% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
9639.2%
Headlights
8635.1%
Hatchback/Liftgate
197.8%
Control Unit/Module
124.9%
Automatic Transmission
104.1%
Door
93.7%
Trunk LID
72.9%
Accelerator Pedal
62.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
592.8%
1,000 – 9,999 miles
813.9%
10,000 – 24,999 miles
1557.5%
25,000 – 49,999 miles
66532.0%
50,000 – 74,999 miles
46022.1%
75,000 – 99,999 miles
24411.7%
100,000 – 149,999 miles
27413.2%
150,000+ miles
1406.7%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2007 Toyota Prius 4-DR.w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2006peak 280Jan 2026
NHTSA investigations into the 2007 Toyota Prius
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
DP13001Opened 21 Feb 2013Closed 8 Apr 2020STEERING:COLUMN
Intermediate Steering Shaft Separation
The Office of Defects Investigation (ODI) received a January 2013 defect petition requesting that it open an investigation on Model Year (MY) 2004-2009 Toyota Prius vehicles to address a possible manufacturing safety defect related to the steering column intermediate shaft.During the defect petition evaluation, ODI: 1.Reviewed the petition and its enclosures; 2.Reviewed the subject steering system layout; 3.Examined the Petition Vehicle?s history, including its repair history; 4.Reviewed and followed-up potentially related consumer complaints; 5.Assessed Safety Recalls 06V-188 and 12V-537; and...
PE09019Opened 17 Apr 2009Closed 27 Aug 2009EXTERIOR LIGHTING:HEADLIGHTS
HEADLIGHT FAILURE
ODI OPENED THIS INVESTIGATION AFTER RECEIVING REPORTS THAT BOTH HEADLIGHTS WOULD GO OUT, OR EXTINGUISH WHILE DRIVING.THE SUBJECT VEHICLES ARE EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) HEADLAMPS THAT OPERATE ON INDEPENDENT LAMPS AND ECU'S (ELECTRONIC CONTROL UNITS) FOR EACH HEADLIGHT, MEANING THAT EACH HEADLIGHT RUNS INDEPENDENTLY OF THE OTHER, AND A FAILURE IN ONE LAMP OR ECU DOES NOT NECESSARILY RESULT IN A FAILURE OF THE OTHER.DURING THE INVESTIGATION, A RANDOM SAMPLE OF FORTY CONSUMERS WAS CONTACTED BY ODI IN A TELEPHONE SURVEY TO VERIFY THEIR EXPERIENCES.THE CONSUMERS STATED IN COMPLAIN...
Recalls on the 2007 Toyota Prius
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
12V537000
STEERING
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.
Risk: Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.
12V536000
ENGINE AND ENGINE COOLING
Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.
Risk: The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.
10V036000
EQUIPMENT:OTHER:LABELS
SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.
Risk: A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.
09V388000
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.
Risk: A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 201238814,816 units in Canada
Steering
On certain vehicles, the steering intermediate shaft splines may have been improperly hardened. If the steering wheel is held firmly on the steering lock while turning sharply at low speeds, the splines could deform and wear, causing a backlash in the steering system. The splines could also become fully stripped, resulting in a potential loss of control causing a crash resulting in injury and/or damage to property. Correction: Dealers will inspect the vehicles and replace affected steering shafts.
Recall 20123878,740 units in Canada
Powertrain
On certain vehicles, the electrical water pump assembly, used to circulate coolant through the hybrid components, may fail. If this were to occur, coolant would stop circulating, illuminating various warning lights in the instrument panel of the vehicle. In certain cases, the water pump motor could short-circuit, causing the hybrid system to stop functioning and the engine to stall. A loss of propulsion, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing personal injury and/or property damage. Correction: Dealers will replace the electrical water pump.
Recall 2009290437,445 units in Canada
Other
On certain vehicles, the accelerator pedal may become stuck in the wide open position due to an unsecured or incompatible driver's floor mat. A stuck open accelerator pedal may result in very high vehicle speeds and make it difficult to stop the vehicle, which could cause a crash, serious injury or death. Correction: Dealers will reconfigure the shape of the accelerator pedal. Certain models will also have the shape of the floor underneath the accelerator pedal modified and/or a brake override system installed.
Reports where the owner recorded a crash, a fire, an injury or a death.
Metairie, LACrash1 injured
SEAT BELTS
The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.
NHTSA complaint #11554493 — an unverified report by a vehicle owner.
Metairie, LACrash1 injured
AIR BAGS
The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.
NHTSA complaint #11554493 — an unverified report by a vehicle owner.
Metairie, LACrash1 injured
EXTERIOR LIGHTING
The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.
NHTSA complaint #11554493 — an unverified report by a vehicle owner.
Metairie, LACrash
AIR BAGS
Both headlights failed, one earlier, then the second, on a cloudy night on an unlit, deserted rural stretch of interstate highway. Driver started slowing down from 60 mph, looking for a place to pull over. An accident resulted--only the defective car was involved. No airbag was deployed. The driver was injured. (Full recovery--months.) The car was totaled.
NHTSA complaint #11550528 — an unverified report by a vehicle owner.
Metairie, LACrash
EXTERIOR LIGHTING
Both headlights failed, one earlier, then the second, on a cloudy night on an unlit, deserted rural stretch of interstate highway. Driver started slowing down from 60 mph, looking for a place to pull over. An accident resulted--only the defective car was involved. No airbag was deployed. The driver was injured. (Full recovery--months.) The car was totaled.
NHTSA complaint #11550528 — an unverified report by a vehicle owner.
Richmond, VAFire
STRUCTURE:BODY
catalytic converter is easily accessible and there should be a recall to have a safety operation and stop all these cars from being sold in the market because there is a rise in many thefts of the catalytic converter due to it being very easily accusable without any guard in place to prevent thieves from getting to it to remove and sell for parts. Spray paint can be cleaned off and vin numbers can be sanded down. simply trying that will not work. i was unaware that it was stolen off of the vehicle until i drove it a little ways to where the vehicle was then burning and i could smell it catching on fire
NHTSA complaint #11536412 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Mount Airy, MD
FUEL/PROPULSION SYSTEM
2007 Toyota Prius touring edition WILL NOT TAKE ANY FUEL PROPERLY AND WILL OVERFILL AND "BURP" CAUSING GAS TO FLOW EXPLOSIVELY OUT OF THE FILLER NECK AND HOLE. Tank will not fill, at all, causing risk of running out of gas while on highway. FUEL GAUGE DOES NOT WORK AT ALL. FUEL TANK will not fill properly, if at all, overfills and burps causing fuel to blow out of the filler hole with force. THIS IS A FIRE HAZARD as gas can spill all over near the filler area and possibly catch fire. Stopping the filler hose will not help, as the tank refuses to take any gas, even when close to empty. People need to put gas in, not guess. The car will ONLY TAKE BARELY 2 gallons in winter without overflowing. THIS IS A LIFE SAFETY AND FIRE HAZARD AS THIS OVERFLOWING GAS AND REVERSE FUEL FLOW CAN IGNITE, or catch fire. THE BLADDER IN THE TANK STOPS WORKING AND WILL NOT ALLOW FUELING ANS SPITS FUEL BACK OUT OF THE FILLER NECK AND HOLE.
NHTSA complaint #11711145 — an unverified report by a vehicle owner.
Muscle Shoals, AL
SERVICE BRAKES
The brake actuator failed. When the car was diagnosed by the Toyota dealership, they identified the problem as an internal leak within the brake actuator. Luckily, nobody has been hurt attempting to drive the car, but it is still being driven to get it from home to the repair shop so anything is possible. The first symptom I could link to this was in 2023, when the car would not accelerate via the gas pedal after the brakes were pressed during cruise control. Turning off the car and turning it back on fixed the problem. Afterwards, the red brake symbol was turned on. From that point on, the brake light would only shine sometimes. leading me to believe there must not have been something wrong with the car, since nothing else happened after that. 2024 is when the red brake light and ABS symbol both lit up. The only information that I could find in the manual was to take the Prius to the Toyota dealership. I could not find details on the problem. I continued to drive the car regardless because there seemed to be no problem. After letting the car sit for a few months in 2025, I began driving it again, and it was fine. A month later, I turned on my car and was met with a loud beep that did not end. This was my final sign to take it to get repaired. The car has exceeded 200,000 miles. This fix is $3,205.40 at the dealership. My 2007 Toyota Prius is valued between $2k to $4k. The repair would cost more than simply buying another Prius.
NHTSA complaint #11664994 — an unverified report by a vehicle owner.
San Diego, CA
SERVICE BRAKES
Check engine light came on with codes C 1256 & C 1300. Primary issue is Brake actuator failure. Toyota is ignoring this known and repeated issue and it may lead to a dangerous/ deadly situation if brakes go out while driving.
NHTSA complaint #11650664 — an unverified report by a vehicle owner.
Kansas City, KS
SERVICE BRAKES
Failing Brake Actuator Assembly. This is known issue by Toyota and they issued a brief warranty repair program, but have since stopped and refuse to fix the issue or provide assistance.
NHTSA complaint #11623731 — an unverified report by a vehicle owner.
Marion, IL
TIRES:TREAD/BELT
After an Interstate highway drive and when then discovering my tire had been punctured by a screw or other object, but with still enough air in the tire to drive to a tire repair facility, I drove to have the puncture repaired. On repairing the puncture of the 185/65R15 tire, the repairman observed a portion of the tire’s steel belt to be visible on the inside of the tire. An immediate replacement of the tire was recommended, but this facility did not have an identical tire to provide. The facility emailed me a picture of the protruding steel belt. This writer has twice reported the matter to the tire’s manufacturer, but still no response since the first report on 09/24/2024. No party other than the tire repair facility has inspected the tire. This writer has recognized no noticeable effect of the defect, but the repair facility stated it could cause a blowout at any time.
NHTSA complaint #11617019 — an unverified report by a vehicle owner.
Boulder, CO
SEAT BELTS
The drivers seat belt receptacle spit out a spring and plastic part and it cannot buckle anymore.
NHTSA complaint #11615569 — an unverified report by a vehicle owner.
Anderson, IN
SERVICE BRAKES
2007 Toyota Prius Brake Actuator needs replaced. ABS, Parking Brake, VSC light came on 2 weeks ago when driving down a highway.
NHTSA complaint #11610960 — an unverified report by a vehicle owner.
Gar Wood, NJ
SERVICE BRAKES
There is a known, (by Toyota), issue with the ABS brake actuator in many Prius generations including the 2nd generation Prius that I own. My mechanic said it would cost @$3000 to fix. This as I said is and has been a known issue with these cars that affects the ABS braking and puts myself, my family and any one on the road near me in danger. Toyota was quietly replacing these under an unadvertised, extended warranty program. Mine is out of this so called warranty period but if this was a known issue and was corrected at no cost due to the fact Toyota knew there was an issue why was there never a recall on the affected models all with this same problem? I feel that this dangerous problem should be corrected by Toyota at no cost to the owners of their dangerous affected vehicles.
NHTSA complaint #11609836 — an unverified report by a vehicle owner.
Seattle, WA
UNKNOWN OR OTHER
Hatch release has melted, see NHTSA ID’s for example: 10511408, 10533059, 10504366, 10496197, 10448470, etc.
NHTSA complaint #11600977 — an unverified report by a vehicle owner.
Seattle, WA
STRUCTURE:BODY:DOOR:HANDLE:EXTERIOR
Hatch release has melted, see NHTSA ID’s for example: 10511408, 10533059, 10504366, 10496197, 10448470, etc.
NHTSA complaint #11600977 — an unverified report by a vehicle owner.
Fremont, CA
UNKNOWN OR OTHER
Failing hybrid water pump at around 110,000 miles. This part was part of a recall in 2012 but my VIN is not included for the same issue.
NHTSA complaint #11586567 — an unverified report by a vehicle owner.
Houston, TX
UNKNOWN OR OTHER
This complaint is about the problematic brake actuator for a Toyota Prius Hybrid. I started to hear frequent whirring noises from the front part of the vehicle a few month ago. Additionally, whenever my foot is on the brake, a mechanic sound appears. Recently, the whirring noise is becoming more frequent, on a approximately every 10-15 sec frequency. I took the car to the dealership last Friday, and the mechanics stated the issues being associated with the brake actuator. The dealership also stated that if repairs or replacement was recommended after diagnosis, the cost would be on the order of $2,000 to $3,000. I contacted my regular mechanic shop, and found out that they do not perform brake actuator repairs on a hybrid. This issue left me with limited choice for solution because it seems to be specialized and is expensive to fix, and most importantly, this issue could lead to a safety hazard for my future transportation.
NHTSA complaint #11581639 — an unverified report by a vehicle owner.
San Jose, CA
EXTERIOR LIGHTING
I CANT SEE THE ROAD. Who is in charge of allowing these new bright LED headlights? They make it very hard to see where I’m driving when they’re eye level with my car!! So all I see is a bunch of LED lights coming straight at me, which is very unacceptable because now I can’t see the road. Making it a very obvious safety concern which is weird when I thought the government is supposed to be preventing stuff like this from happening. What the heck
NHTSA complaint #11571556 — an unverified report by a vehicle owner.
Mililani, HI
POWER TRAIN
I keep replacing P1116 and it keeps coming back also I was driving up a hill when I lost power and the car wouldn't accelerate. It would turn on and go into gear but not go anywhere. I know it says my vin doesn't have recalls but why am I experiencing them
NHTSA complaint #11566087 — an unverified report by a vehicle owner.
Mililani, HI
ENGINE
I keep replacing P1116 and it keeps coming back also I was driving up a hill when I lost power and the car wouldn't accelerate. It would turn on and go into gear but not go anywhere. I know it says my vin doesn't have recalls but why am I experiencing them
NHTSA complaint #11566087 — an unverified report by a vehicle owner.
Metairie, LACrash1 injured
SEAT BELTS
The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.
NHTSA complaint #11554493 — an unverified report by a vehicle owner.
Metairie, LACrash1 injured
AIR BAGS
The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.
NHTSA complaint #11554493 — an unverified report by a vehicle owner.
Metairie, LACrash1 injured
EXTERIOR LIGHTING
The lights spontaneously turned off while driving on a cloudy night on an unlit section of interstate. While slowing the car down, it went onto gravel, semi-circled around and flipped over onto the lower median. No air bag deployed. No protection from shoulder seat belt. Head hit steering wheel, and I briefly lost consciousness. Tests showed skull and cervical fractures. The car was "totaled." I was planning a move. Now I consider myself to be lucky to be alive. I am rewriting because of previous a NHTSA computer malfunction changing a serious injury to "NO" injury on the questionnaire.
NHTSA complaint #11554493 — an unverified report by a vehicle owner.
Metairie, LACrash
AIR BAGS
Both headlights failed, one earlier, then the second, on a cloudy night on an unlit, deserted rural stretch of interstate highway. Driver started slowing down from 60 mph, looking for a place to pull over. An accident resulted--only the defective car was involved. No airbag was deployed. The driver was injured. (Full recovery--months.) The car was totaled.
NHTSA complaint #11550528 — an unverified report by a vehicle owner.
Metairie, LACrash
EXTERIOR LIGHTING
Both headlights failed, one earlier, then the second, on a cloudy night on an unlit, deserted rural stretch of interstate highway. Driver started slowing down from 60 mph, looking for a place to pull over. An accident resulted--only the defective car was involved. No airbag was deployed. The driver was injured. (Full recovery--months.) The car was totaled.
NHTSA complaint #11550528 — an unverified report by a vehicle owner.
Antioch, CA
ELECTRICAL SYSTEM
Combination meter often does not turn on when turning the car on. This means you cannot see a speedometer, any warning lights, fuel tank levels, or mileage. Also the trunk gets locked and is unable to open. Sometimes the car will not turn off. This has been happening on and off for over a year but has gotten increasingly worse. There are no warning signs. This can happen any time you turn on the car but might not always happen. It can also prevent you from turning off the car. When searching online, it seems this is a common problem with high mileage Priuses between 2005-2009 and so Toyota extended a warranty on it but did not tell all of the owners, most likely to get out of a recall.
NHTSA complaint #11547630 — an unverified report by a vehicle owner.
Sonoma, CA
SERVICE BRAKES
Brake Actuator system (ABS) needs to be replaced with only 133K miles on my 2007 prius. I heard a sound and had a Toyota service center check for any issues. They told me it was the ABS system that needed to be replaced at a cost of $5K. The repair costs are greater than the car value. Toyota knows about this year, make, and model issue. I contacted Toyota Corporate about this this week and learned there was an extended warranty for this specific issue on my car. They refuse to honor the extended ABS system warranty even though I'm under 150K miles per the warranty. They told me a letter was sent to me about replacing it at no cost in 2017. I never received the letter nor did the Toyota service center I used at the time tell me about the issue. Additional Info: I am not driving the car since the dash lights have come on - red triangle, check engine, VSC and (!) symbol - with a circle inside the (). Noise checked at Toyota dealer service center and confirmed it's the brake actuator system No inspection by the manufacturer, police, insurance rep, or others The sound came first when pressing the brake pedal and then the lights came on after taking to the service center
NHTSA complaint #11542716 — an unverified report by a vehicle owner.
Richmond, VAFire
STRUCTURE:BODY
catalytic converter is easily accessible and there should be a recall to have a safety operation and stop all these cars from being sold in the market because there is a rise in many thefts of the catalytic converter due to it being very easily accusable without any guard in place to prevent thieves from getting to it to remove and sell for parts. Spray paint can be cleaned off and vin numbers can be sanded down. simply trying that will not work. i was unaware that it was stolen off of the vehicle until i drove it a little ways to where the vehicle was then burning and i could smell it catching on fire
NHTSA complaint #11536412 — an unverified report by a vehicle owner.
Peoria, AZ
UNKNOWN OR OTHER
When the 12-volt battery in this car dies, there is NO warning light to indicate the battery is dead or is running low. The driver is given no warning or indication prior to the car being disabled. Once the battery dies, the vehicle immediately decelerates, there is no acceleration, the braking system becomes mostly disabled, and the power steering is not functional. The car becomes disabled, while being driven, without warning. When this event happens, there is a high pitched screaching alarm, and the majority of the dash lights turn on. None of which indicate there is an issue with the 12-volt battery. The large red triangle light with the exclamation mark comes on, as well the lights indicating that there is a problem with the brakes. Additional dash lights also turn on during this dangerous event. The rear view monitor screen states that there is an issue with the transmission. The reality that a minor 12- volt battery is responsible for disabling a vehicle is extremely dangerous, especially since it happens when the car is being driven. This is a serious issue. Toyota must include an indicator light that warns the driver the battery is low prior to the car being being disabled. Please investigate this matter, as it seems to be a common problem, based on online research. My safety was in jeopardy due to the fact that I was driving the car on a main road, with moderate traffic, and lost control of the car as it became disabled. To get my car off of the road required the assistance of several good Samaritans who used their bodies to block traffic in order to get the car out of the flow of oncoming traffic. Fourteen days later, after the battery was replaced, and the car serviced/inspected, I drove the car 10 to 15 miles, wherein the car did the same thing. Per the dealership, the issue was not the 12- bolt battery. Thank you for your time and consideration. Kindly, Cynthia Becker 623-209-4290 cjbecker246@gmail.com
NHTSA complaint #11532894 — an unverified report by a vehicle owner.
Peoria, AZ
ELECTRICAL SYSTEM
When the 12-volt battery in this car dies, there is NO warning light to indicate the battery is dead or is running low. The driver is given no warning or indication prior to the car being disabled. Once the battery dies, the vehicle immediately decelerates, there is no acceleration, the braking system becomes mostly disabled, and the power steering is not functional. The car becomes disabled, while being driven, without warning. When this event happens, there is a high pitched screaching alarm, and the majority of the dash lights turn on. None of which indicate there is an issue with the 12-volt battery. The large red triangle light with the exclamation mark comes on, as well the lights indicating that there is a problem with the brakes. Additional dash lights also turn on during this dangerous event. The rear view monitor screen states that there is an issue with the transmission. The reality that a minor 12- volt battery is responsible for disabling a vehicle is extremely dangerous, especially since it happens when the car is being driven. This is a serious issue. Toyota must include an indicator light that warns the driver the battery is low prior to the car being being disabled. Please investigate this matter, as it seems to be a common problem, based on online research. My safety was in jeopardy due to the fact that I was driving the car on a main road, with moderate traffic, and lost control of the car as it became disabled. To get my car off of the road required the assistance of several good Samaritans who used their bodies to block traffic in order to get the car out of the flow of oncoming traffic. Fourteen days later, after the battery was replaced, and the car serviced/inspected, I drove the car 10 to 15 miles, wherein the car did the same thing. Per the dealership, the issue was not the 12- bolt battery. Thank you for your time and consideration. Kindly, Cynthia Becker 623-209-4290 cjbecker246@gmail.com
NHTSA complaint #11532894 — an unverified report by a vehicle owner.
