74 of the
15,583 complaints filed about the Toyota Prius
are about the doors, latches and locks —
0% of everything owners reported.
The worst model year for it is 2007.
The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.
NHTSA complaint #11739475 — an unverified report by a vehicle owner.
The contact owns a 2025 Toyota Prius. The contact stated that while the vehicle was parked, the driver’s side front door became inoperable while using the controls. The door could be opened from the front passenger’s side of the vehicle. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages). The failure mileage was 21,000.
NHTSA complaint #11728761 — an unverified report by a vehicle owner.
The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V274000 (Electrical System, Latches/Locks/Linkages); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
NHTSA complaint #11728543 — an unverified report by a vehicle owner.
The contact owns a 2025 Toyota Prius. The contact stated that while driving at an undisclosed speed, the rear driver’s side door unexpectedly opened while a minor was seated inside the vehicle. The message that the rear door was unlocked was displayed. The dealer was notified of the failure, but the vehicle was not repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages). The vehicle was not repaired. The failure mileage was 3,900.
NHTSA complaint #11728366 — an unverified report by a vehicle owner.
The contact owns a 2018 Toyota Prius. The contact stated the trunk opened at a slow speed and failed to remain open. The dealer was contacted and informed of the failure. The dealer informed the contact that the vehicle needed to be taken in to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under recall. The manufacturer directed the contact back to the dealer for assistance. The failure mileage was approximately 160,000.
NHTSA complaint #11670706 — an unverified report by a vehicle owner.
The contact owns a 2023 Toyota Prius. The contact received notification of NHTSA Campaign Number: 24V274000 (Electrical System, Latches/Locks/Linkages) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11607245 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT A PLASTIC PIECE FROM THE DOOR PREMATURELY MELTED FROM AN UNKNOWN LOCATION, WHICH MELTED INTO THE DOOR LATCH. THE FAILURE MADE IT EXTREMELY DIFFICULT TO USE THE LATCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA complaint #10972212 — an unverified report by a vehicle owner.
CONSUMER SENT ADDITIONAL VEHICLE DOOR LOCKS MALFUNCTION CORRESPONDENCE. *SMD THE CONSUMER RENTED A TOYOTA PRIUS AND A FORD FOCUS ON SEPARATE OCCASIONS. THE ELECTRONICALLY OPERATED LOCKS ON THE VEHICLES DOORS CAUSED THE INTERIOR DOOR-OPEN LEVERS TO BECOME INOPERATIVE. THE CONSUMER USED THE WIRELESS REMOTE TO UNLOCK THE DOORS AND SAT IN THE BACK SEAT OF THE PRIUS. THE DOORS LOCKED WITH NO EFFORT FROM THE CONSUMER. THE DOOR LEVERS ON THE BOTH REAR DOORS WERE INOPERABLE. THE CONSUMER CRAWLED TO THE DRIVER'S SEAT IN ORDER TO EXIT THE VEHICLE. THE CONSUMER RENTED A 2013 FORD FOCUS ON DECEMBER 30, 2014. THE ELECTRIC WINDOW CONTROLS WERE INOPERABLE, AS WELL AS THE INTERIOR DOOR-OPEN LEVER. UPDATED 03/28/2017
NHTSA complaint #10679172 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2006 TOYOTA PRIUS. THE CONTACT STATED THAT THE EXTERIOR TRUNK LATCH DETERIORATED, WHICH MADE THE HATCH UNABLE TO OPEN HALF OF THE TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA complaint #10915221 — an unverified report by a vehicle owner.
THE RUBBER BACK HATCH RELEASE MECHANISM HAS MELTED AND BECOME MUSHY THIS SUMMER. THIS WINTER THE RUBBER MECHANISM HAS FROZEN MAKING IT IMPOSSIBLE TO OPEN THE REAR HATCH. THIS IS A SAFETY ISSUE BECAUSE I CANNOT GET TO MY SPARE TIRE OR EMERGENCY WARNING DEVICES. MY RESEARCH ON THE INTERNET HAS PROVEN THAT THIS IS NOT AN ISOLATED INCIDENT BUT VERY COMMON PROBLEM WITH THIS VEHICLE.
NHTSA complaint #10661410 — an unverified report by a vehicle owner.
FOR SOME TIME NOW, THE REAR LATCH HAS BEEN STICKING AND HAS BEEN NEEDING SEVERAL ATTEMPTS TO RELEASE. FINALLY, NOW IT HAS STOPPED OPERATING ALTOGETHER. THE DEALER SAYS HE IS NOT AWARE OF THE PROBLEM. WITH THE COMPLAINTS I HAVE SEEN ONLINE, I AM SURPRISED AT THE RESPONSE. IT CAN ALSO BE A SAFETY PROBLEM AT THE RIGHT CONDITIONS. I FEEL DISAPPOINTED AT TOYOTA MOTORS. AFTER MANY YEARS OF TROUBLE FREE TOYOTA OWNERSHIP I AM CERTAINLY DISAPPOINTED WITH THE RECENT DEVELOPMENTS WITH THEIR PRODUCTS.
NHTSA complaint #10661430 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE HATCHBACK SPRING WAS CORRODED. THE EXTERIOR LATCH WOULD NOT OPEN. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10659397 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 TOYOTA PRIUS. THE CONTACT STATED THAT THE STEERING WHEEL PULLED TO THE LEFT AND RIGHT WHILE DRIVING VARIOUS SPEEDS. THE CONTACT HAD TO USE EXCESSIVE FORCE TO STEER THE VEHICLE IN ITS APPROPRIATE LANE. IN ADDITION, THE DOOR LOCKS ACTIVATED INDEPENDENTLY AND FAILED TO UNLOCK OCCASIONALLY WITH THE ELECTRONIC CONTROL. THE DEALER ATTEMPTED TO CORRECT THE STEERING WHEEL FAILURE BY PERFORMING AN ALIGNMENT, BUT THE FAILURE RECURRED. THE DOOR LOCK FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 50. UPDATED 10/24/2014*LJ UPDATED 4/20/2015
NHTSA complaint #10632791 — an unverified report by a vehicle owner.
THE DOOR LOCKS ON A GOOD PORTION OF TOYOTA PRIUS FAIL LEAVING THE BOTH THE CAR AND IT'S OCCUPANTS UNPROTECTED. IT IS MOSTLY THE FRONT DOOR LOCKS. TOYOTA REFUSES TO CHECK INTO THE PROBLEM. THEY WANT OVER $400 PER DOOR LOCK TO FIX IT. I FEEL THAT IT IS BOTH AN INCONVENIENCE AND A SAFETY HAZARD SINCE THEY WILL NOT OPEN WITH THE REMOTE OR THE METAL KEY. THE ONLY WAY TO UNLOCK IS TO ENTER THROUGH THE BACK SEAT OF THE CAR AND REACH FORWARD TO THE FRONT DOOR.
NHTSA complaint #10631371 — an unverified report by a vehicle owner.
COMPONENTS: EQUIPMENT LATCHES/LOCKS/LINKAGES THE BACK LATCH OF MY 2007 TOYOTA PRIUS HAS DEGRADED (MELTED ALMOST) IT NO LONGER FUNCTIONS PROPERLY AND I AM UNABLE TO OPEN THE BACK HATCH DOOR EASILY. AND THEREFORE ACCESS THE SPARE, ANY OF MY REPAIR TOOLS OR MY EARTHQUAKE KIT, FLARES, JUMPERS, ETC. THERE IS NO ALTERNATIVE INTERNAL METHOD FOR OPENING THE HATCHBACK/TRUNK. TOYOTA NEEDS A RECALL OF THIS DEFECTIVE PART. THE QUOTE TO REPAIR WAS $291 PLUS LABOR. NHTSAID HAS HAD OTHER COMPLAINTS #10533059, 10511408, 10504366, 10496197, ETC. ETC. I AM 80 YEARS OF AGE AND THIS IS PRESENTING A DEFINITE SAFETY DEFECT.
NHTSA complaint #10615404 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT THE LATCH TO OPEN THE TRUNK BECAME MELTED AND THE TRUNK OF THE VEHICLE COULD NOT BE OPENED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 180,000. THE VIN WAS NOT AVAILABLE.
NHTSA complaint #10614528 — an unverified report by a vehicle owner.
THE LATCH HANDLE ON THE HATCHBACK HAS "MELTED" FOR LACK OF A BETTER WORD. THE HANDLE HAS BECOME GOOEY AND LEAVES A BLACK RESIDUE ON MY FINGERS EVERY TIME I OPEN THE HATCHBACK. BECAUSE OF THIS PROBLEM, THE HANDLE IS HARDER TO USE, MAKING IT MORE TRYING TO OPEN THE TRUNK.
NHTSA complaint #10611267 — an unverified report by a vehicle owner.
THE RUBBER PART TO MY TRUNK LATCH HAS MELTED ALMOST COMPLETELY! IN WARM WEATHER IT TRANSFERS TO MY HANDS. IN WINTER IN COLD WEATHER (BELOW 50 DEGREES) I CAN'T OPEN THE TRUNK AT ALL. NOW THE SURROUNDING PART AROUND MY LATCH HAS LOOSEN. I'M SO FRUSTRATED THAT WHEN I CAN ACTUALLY GET INTO MY TRUNK MY FINGERS ARE COVERED IN TAR.
NHTSA complaint #10588620 — an unverified report by a vehicle owner.
THE BACK LATCH OF MY TOYOTA PRIUS 2007 HAS DEGRADED. IN THE PAST I HAVE RARELY USED THE TRUNK OF MY CAR AND THEREFORE DID NOT REALIZE THE EXTENT OF THE PROBLEM. I AM NOW ALMOST 9 MONTHS PREGNANT. A COUPLE OF MONTHS AGO (AROUND NOVEMBER 2013) I TRIED TO OPEN THE TRUNK. WHILE IT WAS DIFFICULT, AFTER A LOT OF PRESSING AND MANEUVERING I WAS ABLE TO OPEN IT. MOST RECENTLY FOR THE PAST 3 WEEKS, I AM COMPLETELY UNABLE TO OPEN THE TRUNK. NOW THAT THE TRUNK IS COMPLETELY UNABLE TO BE OPENED, I AM EXTREMELY CONCERNED FOR THE SAFETY OF MY NEWBORN THAT WILL BE RIDING IN THE CAR. IN THE EVENT OF AN EMERGENCY, BEING ABLE TO OPEN THE TRUNK TO POTENTIALLY REMOVE MY BABY OUT OF THE CAR IS A MUST. THEREFORE, I BELIEVE THIS IS A SERIOUS SAFETY HAZARD. I AM REQUESTING THAT TOYOTA CORRECT THIS PROBLEM ON MY CAR.
NHTSA complaint #10561633 — an unverified report by a vehicle owner.