Owners have filed 46 complaints
about the 2018 Toyota Prius with NHTSA between 2018 and 2026.
The largest single group is the windows, mirrors & wipers.
Across this model's run it ranks 15 of 25 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 4
Against the median year of the Toyota Prius. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
73% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2018 Toyota Prius
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Windows, Mirrors & Wipers
613.0%
Median failure at 22,000 miles
Other & Unspecified
510.9%
Median failure at 590 miles
Lights
510.9%
Median failure at 25,000 miles
Engine & Cooling
510.9%
Median failure at 89,682 miles
Acceleration & Cruise Control
48.7%
2 crashes, 0 fires · median 7,500 mi
Brakes
48.7%
2 crashes, 0 fires · median 6,000 mi
Body & Structure
36.5%
1 crashes, 0 fires · median 4,500 mi
Airbags
36.5%
1 crashes, 0 fires · median 70,000 mi
Seats
24.3%
1 crashes, 0 fires
Fuel & Propulsion
24.3%
Electrical System
24.3%
Median failure at 19,100 miles
Transmission & Drivetrain
24.3%
Median failure at 590 miles
Doors, Latches & Locks
12.2%
Median failure at 160,000 miles
Driver Assist & Collision Avoidance
12.2%
1 crashes, 0 fires · median 39,000 mi
Wheels
12.2%
Median failure at 1,020 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
618.2%
1,000 – 9,999 miles
1030.3%
10,000 – 24,999 miles
412.1%
25,000 – 49,999 miles
721.2%
50,000 – 74,999 miles
13.0%
75,000 – 99,999 miles
39.1%
150,000+ miles
26.1%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Feb 2018peak 3Aug 2026
NHTSA investigations into the 2018 Toyota Prius
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP22005Opened 27 Jan 2023Closed 7 Aug 2023ELECTRICAL SYSTEM:PROPULSION SYSTEM
Pedestrian alert sounds
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 KG or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after Marc...
Recalls on the 2018 Toyota Prius
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202172355,683 units in Canada
Electrical
Issue: This recall is for certain block heater kits installed on certain vehicles or sold as accessories at Toyota or Lexus dealerships. On certain vehicles, the engine block heater cable may not have enough heat protection and could be damaged by high temperatures. If this happens, the cable could short circuit while plugged in, and cause the wiring to overheat or melt. Note: This recall only affects the following block heater/cord part numbers: C014003034 PK5A408J09 PU14000904 C014003151 PK5A408J13 PU14000905 C014000885 PK5A489J11 PU14000907 C014000888 PK5A489J22 PU14000909 C014000907 PK5A410H00 PU14000911 C014100904 PU14000900 PU14000913 C014100907 PU14000901 PU14003571 C014100911 PU14000902 PK5A489J14 PK5A408J05 PU14000903 Safety Risk: Engine block heater wiring that overheats or melts could create the risk of a fire. Corrective Actions: Toyota recommends that you should stop using the engine block heater immediately. Toyota will notify owners by mail and instruct you to take your vehicle to a dealer to disable the engine block heater. For some vehicles, the corrective actions for this recall are under development. For others, a new engine block heater cannot be installed, and the owner will receive a refund of the purchase price of the engine block heater.
Recall 20194341,226 units in Canada
Electrical
Issue: On certain vehicles, a connection in the main wire harness may have been damaged during assembly. This could cause hybrid drive system to shut down, and result in a loss of power to the drive wheels. If this happens, an error message will display on the instrument panel and a warning chime will sound. Note: This recall only affects vehicles which had the seat heater installed at the port facility. Safety Risk: A loss of power to the drive wheels could increase the risk of a crash. Corrective Actions: Toyota will notify owners by mail and instruct them to take their vehicle to a dealer to repair the wire connections.
Recall 20184777,200 units in Canada
Electrical
On certain vehicles, the hybrid vehicle Power Control Unit connector cover could come into contact with the wiring harness and could cause wear on the wiring insulation. If bare wires become exposed, an electrical short circuit could occur, which could increase the risk of fire causing injury and/or damage to property. Correction: Dealers will inspect the wiring for damage and, as necessary, install protective tape or replace the wire harness assembly with a new one, which includes a protective sleeve.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 39,000 milesOrange Park, FLCrash
VEHICLE SPEED CONTROL
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
NHTSA complaint #11629049 — an unverified report by a vehicle owner.
at 39,000 milesOrange Park, FLCrash
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
NHTSA complaint #11629049 — an unverified report by a vehicle owner.
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
NHTSA complaint #11629049 — an unverified report by a vehicle owner.
SAN Antonio, TXCrash1 injured
SEATS
Someone rear-ended my Prius and they were driving a Ford 250 truck pulling a large flatbed truck that had a huge box on it. My seat went forward and backwards - I slammed my knee under the dashboard and then slammed by head into the headrest and I could not reach the pedals after this. I have repeatedly asked the collision center to look at it because there is nothing about it on the report of the estimate of repairs. My adult son was a passenger in the front and his seat didn't move.
NHTSA complaint #11552860 — an unverified report by a vehicle owner.
at 70,000 milesMahopac, NYCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, ANOTHER VEHICLE PULLED INTO THE HIGHWAY, WITHOUT STOPPING, AND CRASHED INTO THE FRONT DRIVER'S SIDE FENDER OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION, INCLUDING BACK, NECK, ANKLE AND HEAD INJURIES. HE ALSO STATED THAT HE RIPPED THE TENDON ON THE RING FINGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *LN
NHTSA complaint #11324401 — an unverified report by a vehicle owner.
at 4,500 milesNewton Centre, MACrash
STRUCTURE:BODY
I WAS DRIVING UP TO MY GARAGE ON THE SIDE OF MY HOUSE ON A CLEAR DAY, EARLY AFTERNOON. I WAS TRAVELING ABOUT 3 MPH AND TRIED TO STOP TO PARK IN FRONT OF THE GARAGE DOOR. I DEPRESSED THE BRAKE PEDAL AND IT DID NOT ENGAGE, BUT LURCHED FORWARD INTO THE GARAGE, CRASHING INTO THE GARAGE AND CAUSING DAMAGE TO BOTH THE GARAGE AND THE AUTO.
NHTSA complaint #11271167 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 89,100 milesMilton, MA
ENGINE AND ENGINE COOLING
The contact owns a 2018 Toyota Prius. The contact stated that while having a routine oil change, the contact was made aware that there was no coolant in the coolant reservoir. No warning lights were illuminated. The contact was constantly adding coolant to the coolant reservoir; however, the following day the coolant reservoir was empty. The failure had occurred on several different occasions. The vehicle was taken back to the residence. The vehicle was not diagnosed or repaired. The contact researched and was made aware of TSB Number: 013519; however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 89,100.
NHTSA complaint #11757394 — an unverified report by a vehicle owner.
at 188,000 milesVan Nuys, CA
ENGINE AND ENGINE COOLING
The contact owns a 2018 Toyota Prius. The contact stated that while driving at an undisclosed speed, the engine constantly overheated. An unidentified warning light was flashing on the instrument panel. An independent mechanic inspected the vehicle and became aware that the coolant reservoir was empty. One month later, the same failure reoccurred. A second independent mechanic inspected the vehicle, and the coolant reservoir was empty. The vehicle was taken to a dealer. The dealer diagnosed the vehicle with a coolant leak into the head gasket. The dealer advisor referenced a customer satisfaction program as the cause of the failure; however, the vehicle was over the mileage limit for the program. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 188,000.
NHTSA complaint #11746813 — an unverified report by a vehicle owner.
Church Point, LA
EXTERIOR LIGHTING
Both taillamps holding moisture. Could cause electrical issues or fire. .. same year and model car have same reported issues and were fixed by manufacturer. This vehicle is the same but different level.
NHTSA complaint #11724219 — an unverified report by a vehicle owner.
Cleburne, TX
ELECTRICAL SYSTEM
Driver door lock actuator not working. This seems to be a common problem for Toyota over the last decade, but they yet to put more vehicles to their recall list. Actuator just stopped working. I have to use key out of FOB to manually open. This is a safety issue if I’m trying to get in my car quickly for safety reasons and it does not open.
NHTSA complaint #11683274 — an unverified report by a vehicle owner.
at 160,000 milesOrangeburg, SC
LATCHES/LOCKS/LINKAGES
The contact owns a 2018 Toyota Prius. The contact stated the trunk opened at a slow speed and failed to remain open. The dealer was contacted and informed of the failure. The dealer informed the contact that the vehicle needed to be taken in to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure and confirmed that the VIN was not covered under recall. The manufacturer directed the contact back to the dealer for assistance. The failure mileage was approximately 160,000.
NHTSA complaint #11670706 — an unverified report by a vehicle owner.
Debary, FL
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Was driving around 35 mph and my right side mirror blew up. The back blew off and the mirror was shattered and hanging. Nothing hit it. Contacted Toyota and the parts have been on a stop, but there is no recall. It has been 4 months.
NHTSA complaint #11656375 — an unverified report by a vehicle owner.
at 89,682 milesJonestown, PA
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
The contact owns a 2018 Toyota Prius. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed heat exchanger, catalytic converter, and exhaust system. The contact was informed that the heat exchanger, the catalytic converter, and the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,682.
NHTSA complaint #11650717 — an unverified report by a vehicle owner.
at 89,682 milesJonestown, PA
ENGINE
The contact owns a 2018 Toyota Prius. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer where it was diagnosed with a failed heat exchanger, catalytic converter, and exhaust system. The contact was informed that the heat exchanger, the catalytic converter, and the exhaust system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 89,682.
NHTSA complaint #11650717 — an unverified report by a vehicle owner.
at 39,000 milesOrange Park, FLCrash
VEHICLE SPEED CONTROL
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
NHTSA complaint #11629049 — an unverified report by a vehicle owner.
at 39,000 milesOrange Park, FLCrash
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
NHTSA complaint #11629049 — an unverified report by a vehicle owner.
The contact owns a 2018 Toyota Prius. The contact stated that while in bumper-to-bumper traffic, the vehicle suddenly accelerated. The brake pedal was applied but failed to respond. The driver crashed into the front passenger side of the Lexus. The vehicle continuously moved forward. The contact was eventually able to pull over safely. The pre-collision malfunction warning light illuminated. The brake malfunction light was flashing. The air bags did not deploy. There was no reported fire or injury. A police report was filed. The vehicle was taken to the local dealer, who could not determine the failure. The vehicle was not diagnosed or repaired. The vehicle was then towed to an autobody center where it remained. The manufacturer was contacted, but no additional assistance was provided. The approximate failure mileage was 39,000.
NHTSA complaint #11629049 — an unverified report by a vehicle owner.
Huntington, WV
AIR BAGS
The Airbag lights were lit, the person sitting with seatbelt on (flashing) and the person sitting with an inflated airbag in front of them. I ran an OBD2 scan on SRS and got code B1656. Driver seat belt buckle Left Hand. I Investigated the latch and found one wire was snapped off and a couple of inches shorter that the wire that was still connected. I have included 2 pictures of the back end of the seat belt latch. You can see the broken wire and where it use to be connected.
NHTSA complaint #11575061 — an unverified report by a vehicle owner.
SAN Antonio, TXCrash1 injured
SEATS
Someone rear-ended my Prius and they were driving a Ford 250 truck pulling a large flatbed truck that had a huge box on it. My seat went forward and backwards - I slammed my knee under the dashboard and then slammed by head into the headrest and I could not reach the pedals after this. I have repeatedly asked the collision center to look at it because there is nothing about it on the report of the estimate of repairs. My adult son was a passenger in the front and his seat didn't move.
NHTSA complaint #11552860 — an unverified report by a vehicle owner.
Middleton, WI
AIR BAGS
AIRBAG LIGHT ON
NHTSA complaint #11521644 — an unverified report by a vehicle owner.
Temple, GA
EXTERIOR LIGHTING
The automatic high beams will occasionally fail to operate and are stuck in low beams until about 2 minutes have passed, or until the automatic high beams switch is turned off to disable the system. This seems to be a software issue, as it seems to occur when an approaching vehicle passes by with bright lights. When this happens, all high beams are disabled for a couple of minutes, even if the high beam lever is switched to low beams and back to high.
NHTSA complaint #11511131 — an unverified report by a vehicle owner.
Marietta, GA
POWER TRAIN
Stopped at red light, then the car didn't accelerate when hitting gas. Engine revs but the car does not accelerate. It happened multiple time when the car was out in sun with full ac on(100f). Happened once in intersection and almost got hit head on
NHTSA complaint #11472644 — an unverified report by a vehicle owner.
Marietta, GA
VEHICLE SPEED CONTROL
Stopped at red light, then the car didn't accelerate when hitting gas. Engine revs but the car does not accelerate. It happened multiple time when the car was out in sun with full ac on(100f). Happened once in intersection and almost got hit head on
NHTSA complaint #11472644 — an unverified report by a vehicle owner.
Marietta, GA
FUEL/PROPULSION SYSTEM
Stopped at red light, then the car didn't accelerate when hitting gas. Engine revs but the car does not accelerate. It happened multiple time when the car was out in sun with full ac on(100f). Happened once in intersection and almost got hit head on
NHTSA complaint #11472644 — an unverified report by a vehicle owner.
Merced, CA
FUEL/PROPULSION SYSTEM
UNKNOWN My car started stalling when it comes to a full stop. I.e. if I stop at a red light or stop sign, and I then press the gas, it stalls. It might inch forward, but it doesn’t really accelerate. This happened last year, and I took it to the dealer. They couldn’t reproduce the results, and they could only suggest changing my small 12V battery. Today, it stalled 8 times, between 2 short drives. Each at a stop sign only travelling ~5 miles total. I have an appointment at the dealer but this is exactly what happened last year with no diagnosis. No check engine light is on or anything.
NHTSA complaint #11470356 — an unverified report by a vehicle owner.
at 29,500 milesEL Paso, TX
VISIBILITY/WIPER
MY WINDSHIELD HAS CRACKED TWICE WITHOUT BEING STRUCK BY AN OBJECT AND WITHOUT BEING NEAR ANOTHER VEHICLE. BOTH INCIDENTS OCCURRED DURING NORMAL HIGHWAY DRIVING. I WAS NOT SPEEDING OR DRIVING RECKLESSLY. BOTH TIMES REQUIRED THE REPLACEMENT OF THE WINDSHIELD AS THE CRACK QUICKLY SPREAD AND AFFECTED A GOOD PORTION OF THE WINDSHIELD. I AM REQUESTING REIMBURSEMENT FOR THE COST OF REPLACING THE WINDSHIELD (TWICE). THE FIRST INCIDENT OCCURRED JUST A FEW DAYS AFTER PURCHASE. THE SECOND INCIDENT OCCURRED TODAY, MARCH 4, 2021.
NHTSA complaint #11399109 — an unverified report by a vehicle owner.
at 6,800 milesClermont, FL
UNKNOWN OR OTHER
ON DEC 2, 2020 WHILE DRIVING ON THE FREEWAY AT ABOUT 45-50 MPH OUR SUNROOF EXPLODED CAUSING US TO GET TO THE SIDE OF THE ROAD. THE SHADE WAS CLOSED WHICH SAVED US FROM EXPLODING GLASS. THERE WERE NO ROAD HAZARDS, NO ISSUES OTHER THAN A SPONTANEOUS EXPLODING OF OUR SUNROOF. THE ORLANDO POLICE DEPT WAS SUMMONED AND THE ROADRANGERS STOPPED TO ASSIST US. I TOOK THE CAR DIRECTLY TO THE TOYOTA DEALERSHIP IN CLERMONT, FL AND THEY REPAIRED THE GLASS AT NO CHARGE BUT TOLD ME HAD THE CAR NOT BEEN UNDER MANUFACTURER WARRANTY I WOULD HAVE BEEN RESPONSIBLE FOR THE COST OF REPLACEMENT. IF THE SHADE HAD NOT BEEN CLOSED THE ENTIRE PASSENGERS WITHIN THE CABIN WOULD HAVE BEEN SPLATTERED WITH SHATTERED GLASS.
NHTSA complaint #11397301 — an unverified report by a vehicle owner.
at 6,800 milesClermont, FL
STRUCTURE:BODY
ON DEC 2, 2020 WHILE DRIVING ON THE FREEWAY AT ABOUT 45-50 MPH OUR SUNROOF EXPLODED CAUSING US TO GET TO THE SIDE OF THE ROAD. THE SHADE WAS CLOSED WHICH SAVED US FROM EXPLODING GLASS. THERE WERE NO ROAD HAZARDS, NO ISSUES OTHER THAN A SPONTANEOUS EXPLODING OF OUR SUNROOF. THE ORLANDO POLICE DEPT WAS SUMMONED AND THE ROADRANGERS STOPPED TO ASSIST US. I TOOK THE CAR DIRECTLY TO THE TOYOTA DEALERSHIP IN CLERMONT, FL AND THEY REPAIRED THE GLASS AT NO CHARGE BUT TOLD ME HAD THE CAR NOT BEEN UNDER MANUFACTURER WARRANTY I WOULD HAVE BEEN RESPONSIBLE FOR THE COST OF REPLACEMENT. IF THE SHADE HAD NOT BEEN CLOSED THE ENTIRE PASSENGERS WITHIN THE CABIN WOULD HAVE BEEN SPLATTERED WITH SHATTERED GLASS.
NHTSA complaint #11397301 — an unverified report by a vehicle owner.
at 70,000 milesMahopac, NYCrash1 injured
AIR BAGS
TL* THE CONTACT OWNS A 2018 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING ABOUT 65 MPH, ANOTHER VEHICLE PULLED INTO THE HIGHWAY, WITHOUT STOPPING, AND CRASHED INTO THE FRONT DRIVER'S SIDE FENDER OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT NONE OF THE AIR BAGS DEPLOYED. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION, INCLUDING BACK, NECK, ANKLE AND HEAD INJURIES. HE ALSO STATED THAT HE RIPPED THE TENDON ON THE RING FINGER. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED AND WAS TOWED TO A TOW YARD. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. *LN
NHTSA complaint #11324401 — an unverified report by a vehicle owner.
at 19,100 milesCarlsbad, CA
ELECTRICAL SYSTEM
ERROR CODES P0113 AND P0102 AND WARNING MESSAGES FOR CHECK ENGINE AND ICS MALFUNCTION* LAPPEARED WHEN STARTING THE GARAGED VEHICLE IN APPROXIMATELY 55F ROOM TEMPERATURE. TOYOTA OF ESCONDIDO AND TOYOTA'S CUSTOMER CARE TELEPHONE CENTER EXPLAINED THAT THEY WILL NOT INSPECT (ALTHOUGH UNDER THE 3-YEAR/36,000 MILES WARRANTY) WITHOUT A SERVICE FEE. ONLINE, REPORTS THAT A FAILING 12V BATTERY MAY CAUSE MULTIPLE CODES TO BE TRIGGERED WERE ALSO MET WITH A REQUEST FOR A $110 DIAGNOSTIC FEE. THE BATTERY IS ALSO UNDER THE 3-YEAR/36,000 MILE WARRANTY. ERROR CODES AND MESSAGES IMPLICATE FUEL EFFICIENCY, POLLUTION AND SAFETY ISSUES. *ICS IS THEIR COLLISION SENSOR SYSTEM.
NHTSA complaint #11296751 — an unverified report by a vehicle owner.
at 16,000 milesBrookline, MA
EXTERIOR LIGHTING
AUTO HIGH BEAM FEATURE INTERMITTENTLY CUTS OUT AND THEN RESUMES, ESPECIALLY FREQUENTLY IN RAINY WEATHER. WHILE OFF, I CANNOT ENGAGE THE HIGH BEAM WITHOUT FIRST SHUTTING OFF THE AHB FEATURE. MANY SIMILAR REPORTS REGARDING TOYOTA VEHICLES; SEE HTTPS://WWW.RAV4WORLD.COM/THREADS/AUTO-HIGH-BEAM-ISSUES.242329/
NHTSA complaint #11288235 — an unverified report by a vehicle owner.