2003 Toyota Tundra other reported problems

UNKNOWN OR OTHER

I own a 2003 Toyota Tundra (VIN: [XXX] ) that was subject to Toyota’s frame corrosion recall (Limited Service Campaign A0F). The vehicle was inspected by Toyota in January 2011 and confirmed to have no perforation. In March 2012, Toyota applied a corrosion-resistant compound as part of the recall remedy. Despite this, by May 2013, a structural component (spare tire carrier) failed due to severe rust and detached from the vehicle. This occurred shortly after Toyota performed the corrosion protection treatment. This raises concerns that the recall remedy was not effective in preventing continued structural deterioration. Frame corrosion can impact vehicle safety, especially if critical components weaken or detach. Toyota has declined any further review or assistance, stating the program has expired, despite evidence that the corrosion continued after their repair. I am submitting this complaint to request investigation into the long-term effectiveness of the corrosion protection remedy applied under this recall program. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11728333 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The frame was undercoated incorrectly and is actively falling apart. Super unsafe to drive. Very clearly was not undercoated correctly as there is areas in the frame that have no signs of undercoating. This is putting the driver of the vehicle at risk as well as the other drivers on the road. This is a huge recall that was issued for this model of year truck. Very common. The vehicle has not been inspected by the dealer as they refused to inspect it or even acknowledge the issue. There is no warning lamps on but it is visibly unsafe to drive

NHTSA complaint #11721706 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I have a 2003 Toyota Tundra with a Rusted out frame, I have called Toyota with no help from them as it was Sorry its your problem.. I need Help Toyota, this is my only transportation. I BOUGHT YOUR PRODUCT IN GOOD FAITH, Please stand behind your product.

NHTSA complaint #11694137 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Frame Corrosion: There was originally a customer service campaign for 2000-2003 Toyota Tundra’s for frame corrosion that was extended under administration tracking code “BXD.” My vehicle was manufactured in Indiana and has major frame rust on the rear cross member portion of the frame. This extension has no expiration date and the vehicle has excessive damage to the frame. Please help authorize the replacement of this frame as the vehicle only has 150,000 miles and has a clean title. Any help would be appreciated.

NHTSA complaint #11690034 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Frame cross member recall, I have called several toyota dealerships and all have denied me service to the recall

NHTSA complaint #11643124 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

rear leaf spring mount separated from the frame due to complete rust -through of the frame. felt a "thump" during normal acceleration.

NHTSA complaint #11537555 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I just bought the Toyota I was told that he had brought this Toyota to a dealership and it was sent to har some sealant sprayed on frame to prevent anymore rust. The whole frame and the spare tire holder thing is total rusting out and the motor mounts are even rusting out is there a recall on his veichle if not there should be

NHTSA complaint #11510235 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The truck frame has failed due to rust. Dealer only inspected but did not clear the warranty recall because of liability. They refused to do the recall. The truck seems unsafe to drive but they said there is nothing they can do. I don't feel safe driving it or selling it to endanger someone else. The dealer confirmed the truck frame is rusted beyond repair. I was not aware how bad the frame was rusted until the dealer showed me.

NHTSA complaint #11459179 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The frame haas already been repaired, at the suggestion of my inspection mechanic. The whole frame is dangerously rusted. Now he says, “get rid of it—it’s dangerous to drive!” Another problem, the air bag fault light won’t stay off! Parts in the steering column have been replaced, to no avail! Toyota did that work. No one knows if my air bag will work or not!

NHTSA complaint #11434226 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE FRAME IS PREMATURELY SEVERELY ROTTEN AND CRUMBLING. THIS IS A MASSIVE SAFETY ISSUE AND NEEDS TO BE BROUGHT TO EVERY TUNDRA OWNERS ATTENTION. I HAVE HAD IT SPRAYED, BUT WAS ONLY DONE FOR THE BACK CROSSMEMBER BY TOYOTA. THE OTHER HALF IS READY FOR A CATASTROPHE IN DUE TIME. THERE MAY BE OTHERS IN MY SITUATION AND NO WAY IS A FRAME SUPPOSED TO CRUMBLE WITHOUT SITTING IN CONSTANT SALT. PLEASE, PLEASE, PLEASE HELP THE OTHER OWNERS AND MAKE THEM AWARE IF THEY HAVEN'T YET. THE FRAME WILL BUCKLE WHILE DRIVING AND CAUSE HARM TO OTHERS ON THE ROAD. MINE HAS PIECES AS BIG AS 12 BY 8 COME OFF. THE TOYOTA DEALERSHIP I HAVE WENT TO TOLD ME TO KEEP AN EYE ON IT SINCE THE RECALL HAS LAPSED.

NHTSA complaint #11366253 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I TOOK MY TRUCK INTO A LOCAL DEALERSHIP FOR A RECALL ON THE FRAME IT WAS RUSTED. THEY SAID IT DIDN'T NEED TO BE REPLACED. SO THEY UNDERCOATED IT AND ALL THE UNDERCOAT FELL OFF. THEY DIDN'T UNDERCOAT THE WHOLE THING AND NOW IT'S RUSTING EVEN MORE. DON'T KNOW WHAT TO DO.

NHTSA complaint #11338282 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE FRAME IS ROTTING PREMATURELY. THERE IS MULTIPLE HOLE DEVELOPING IN A COUPLE SPOTS OF THE FRAME. VEHICLE WAS AT THE GARAGE FOR A BRAKE JOB AND WHILE ON THE LIFT THE MECHANIC NOTED THE FRAME ROT.

NHTSA complaint #11316302 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

REAR DIFFERENTIAL RUSTED THROUGH AND FLUID LEAKED OUT.

NHTSA complaint #11297272 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE ENTIRE FRAME IS RUSTED - TO MY SHOCK AND I JUST FAILED INSPECTION BUT THE TRUCK IS GORGEOUS AND RUNS GREAT WITH ALL NEW TIRES. I'M CURRENTLY LOW INCOME AND WONDER HOW THE FRAME RECALL WAS MISSED BUT THE AIRBAG WAS REPLACED. PLEASE ADVISE AND THANK YOU.

NHTSA complaint #11270967 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

EVERY TIME I GO ON A TRIP THAT REQUIRES THE TRUCK TO BE RUNNING FOR LONGER THEN 20 MIN OR SO IT BEGINS TO MAKE A REALLY LOUD GRINDING CLUNKING SOUND AND YOU CAN FEEL IT. IT'S SEEMINGLY COMING FROM THE BACK AND IS ASSOCIATED WITH THE MOVING OF THE TIRES. MY BUDDY THINKS IT IS THE TRANSMISSION BOX AND THAT IT IS STUCK BETWEEN FOUR WHEEL DRIVE AND REG. IT ALSO WON'T GO OUT OF FOUR LOT AND FOUR HI WHEN I WANT IT TO.

NHTSA complaint #11242247 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

THE FRAME BY THE DRIVER SIDE FRONT WHEEL IS ALMOST BROKEN IN HALF...IT HAS A 2 FOOT LONG SECTION MISSING...OTHER STEERING COMPONENT AFFECTED STABLIZER BAR ALMOST RUSTED IN HALF..BRACKET AND BUSHING ALMOST NONEXISTENT...THIS IS MY DAILY DRIVER FOR ME,MY WIFE AND MY 10 YEAR OLD DAUGHTER...I FEAR FOR THEIR SAFETY SHOULD IT COMPLETELY LET LOOSE...I DRIVE VERY SLOW...I AM 59 YEARS OLD...PLZ HELP ME GET A NEW FRAMEFROM TOYOTA...THANX

NHTSA complaint #11185443 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WE SENT OUR TRUCK FOR THE INSURANCE (PROGRESSIVE INSURANCE) COMPANY TO THE GARAGE FOR AN ALIGNMENT AND THEY TOLD US THE FRONT/RIGHT SIDE OF THE FRAME IS BROKE. MAKING THE TRUCK UNSAFE TO DRIVE.

NHTSA complaint #11171454 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY TRUCK'S FRAME HAS LARGE, MAJOR RUST PERFORATION HOLES ALL OVER THE FRAME AND WILL SOON NEED REPLACEMENT. I FEEL THAT THIS WILL SOON BE A SAFETY FACTOR, AS THE FRAME IS THE ONLY PART OF THE VEHICLE THAT HOLDS THE TRUCK IN ONE PIECE WHEN DRIVING DOWN THE ROAD. I'M AFRAID MY FRAME WILL NOT PROTECT ME IN A COLLISION AND THAT MY TRUCK MAY SNAP IN HALF DURING NORMAL DRIVING CONDITIONS. TOYOTA CORPORATE HAD ME IMMEDIATELY BRING THE VEHICLE IN TO MY LOCAL DEALER FOR A FRAME INSPECTION AND THE RUST PERFORATION WAS NOTED AND VERIFIED, BUT TOYOTA CORPORATE WILL NOT REPLACE MY FRAME BECAUSE THE AREAS SPECIFIED IN THEIR CURRENT OPEN RECALLS AREN'T AS RUSTED AS WHAT WOULD BE NORMALLY DEEMED QUALIFIED FOR FRAME REPLACEMENT. THE CONDITION OF MY FRAME IS TERRIBLE AND MAY BE CONSIDERED MORE DANGEROUS SOON, COMPARED TO WHAT COULD HAPPEN TO THE FRAME CONCERNS OF THE CURRENT RECALLS.

NHTSA complaint #11156412 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

STEERING COLUMN SHIFT BRACKET BROKE IN 3 PLACES WHEN TRYING TO SHIFT FROM PARK TO DRIVE, MAKING SHIFTING IMPOSSIBLE. SEE PICTURES FROM 2 OF 3 FRACTURE LOCATIONS, 3RD FRACTURE IS AT AN ATTACHMENT SCREW (NOT SHOWN). THIS IS CAUSE BY AN PUNDERDESIGNED PART MADE OF INFERIOR CAST ALUMINUM. THERE ARE THOUSANDS OF REPORTS OF THIS PROBLEM ON TUNDRAS AND OTHER TOYOTA MODELS WITH SAME DEFECTIVE BRACKET. THIS DANGEROUS DEFECT MUST BE RECALLED AND FIXED BY TOYOTA WITH A REDESIGNED PART.

NHTSA complaint #11121088 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

VEHICLE WAS ON RECALL FOR RUSTED FRAME, TWO DIFFERENT OCCASIONS, FOR 2000-2004 AND 2007 MODELS. WE BROUGHT TRUCK IN, THEY SAID IT WASNT BAD ENOUGH FOR A NEW FRAME, AND DID THE COATING. WE GOT HOME AND SAW THAT THE COATING DIDN'T COVER ALL IT SHOULD HAVE. WE BROUGHT IT BACK A SECOND TIME. APPARENTLY IT WASN'T DONE PROPERLY AS A STABILIZER BAR IS RUSTED CLEAN THROUGH AND IS HANGING ON BY A THREAD. WE BOUGHT THE TRUCK USED AT A DEALERSHIP. WHAT RECOURSE DO WE HAVE? CAN WE GET THEM TO REPLACE THE FRAME NOW? THEY HAD IT IN THEIR HANDS TWICE AND DIDN'T COAT IT WELL ENOUGH TO KEEP IT SAFE. NOW I NEED A NEW FRAME. OTHERWISE THE TRUCK IS IN GREAT CONDITION, AND WE MAINTAIN IT AND CARE FOR IT PROPERLY.

NHTSA complaint #11118030 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

STEERING COLUMN SHIFT BRACKET BROKE IN 3 PLACES WHEN TRYING TO SHIFT FROM PARK TO DRIVE, MAKING SHIFTING IMPOSSIBLE. SEE PICTURES FROM 2 OF 3 FRACTURE LOCATIONS, 3RD FRACTURE IS AT AN ATTACHMENT SCREW (NOT SHOWN). THIS IS CAUSE BY AN UNDERDESIGNED PART MADE OF INFERIOR CAST ALUMINUM. THERE ARE THOUSANDS OF REPORTS OF THIS PROBLEM ON TUNDRAS AND OTHER TOYOTA MODELS WITH SAME DEFECTIVE BRACKET. THIS DANGEROUS DEFECT MUST BE RECALLED AND FIXED BY TOYOTA WITH A REDESIGNED PART.

NHTSA complaint #11093847 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

"TAKATA RECALL"

NHTSA complaint #11042273 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

TAKANA RECALL // AND TOYOTA RECALL

NHTSA complaint #11039285 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). I HAD THE FRAME INSPECTION RECALL PERFORMED IN 2012 AND WAS TOLD THE FRAME IS OK SO THEY COATED THE FRAME WITH UNDER COATING. A FEW MONTHS LATER I WAS DRIVING TO WORK AND HIT A JOINT ON THE HIGHWAY AND ENDED UP IN THE NEXT LANE. AS I AM IN THE BUSINESS I PUT THE VEHICLE IN THE AIR THAT EVENING AND FOUND THE STEERING RACK MOUNT WAS DETACHED FROM THE FRAME DUE TO RUST. I THEN SPOKE TO TOYOTA CUSTOMER SERVICE AND EXPLAINED THE SITUATION AND I WAS TOLD TO BRING THE VEHICLE BACK IN AND THEY WOULD LOOK AT IT. I WAS TOLD AGAIN THE FRAME IS OK.. I DID EXPLAIN TO THE DEALER THAT I HAD TO WLD A STEEL PLATE TO THE FRAME SO THE VEHICLE WOULD BE SAFE TO DRIVE. THEY STILL SAID THE FRAME IS OK AND THEY WOULD RE SPRAY THE FRAME AS A GESTURE FOR THE INCONVENIENCE. I HAVE MADE NUMEROUS CALLS AND EMAILS TO TOYOTA SINCE THEN BECAUSE JUNE OF 2016 I FOUND RUST HOLES IN THE FRAME IN 2 DIFFERENT SPOTS.. THERE IS A RECALL TO REPLACE THE FRAME IF THERE ARE PERFORATIONS IN THE FRAME DURING THE INSPECTION. HOWEVER I HAVE BEEN TOLD SEVERAL TIMES THEY WILL NOT ASSIST ME ANY FURTHER ON THIS SITUATION. THANK YOU [XXX] [XXX]

NHTSA complaint #11003146 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

MY 2003 TUNDRA FRAME IN 2009 WAS DETERMINED TO BE IN OK CONDITION ,THAT IS A RESULT OF LOW MILES , THE FRAME IS NOW 6 YEARS OLD WITH VISIBLE RUST AS I MENTIONED TO MY FALMOUTH TOYOTA SERVICE CENTER ,WITH THAT I GOT A RUST PREVENTATIVE COMPOUND . THIS COMPOUND WAS TO STOP THE RUST , I WOULDN'T BE DOING THIS IF THAT WAS THE CASE , NOW JANUARY 2017 WITH JUST 98000 MILES AND COSMETICALLY A CLEAN TRUCK WITH MY EXPECTATIONS ONLY 1/3 USED , THE NEXT 200,000 MILES I EXPECTED TO PUT ON THIS TRUCK WILL NOT HAPPEN AS FALMOUTH TOYOTA SHOWS ME THE FRAME WORK AROUND THE GAS TANK BRACKETS IS READY TO FAIL ALONG WITH OTHER VISIBLE HOLES AND CRACKS IN OTHER PORTIONS OF THE FRAME , WHY AM I NOT PROTECTED ? IT'S A KNOWN FAILURE AND ALL FAMES SHOULD HAVE BEEN REPLACED NOT A SELECTED FEW , PLEASE I WANT RESULTS . I WAS SOLD ON TOYOTA WHEN THEY ADVERTISED A TRUCK OR CAR STOPPING ON A BRIDGE AND PHOTOGRAPHED THE ODOMETER AT 500,000 , MY GUESS IS THAT IS A THING OF THE PAST AS THEY MADE THERE BILLIONS OF.

NHTSA complaint #10947234 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

EXTREME RUST AREA ALL AROUND REAR DIFFERENTIAL, PITTING IN METAL, AND ALSO THE SPARE WHEEL TIRE EXTREME RUST.

NHTSA complaint #10924511 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

IN NOVEMBER 2011, OUR 2003 TOYOTA TUNDRA WAS TAKEN IN TO SHEPARDS TOYOTA IN ROCKLAND, ME WHERE THEY SPRAYED "CORROSION TREATMENT" ONTO THE FRAME TO TRY AND ADDRESS THEIR DEFECTIVE FRAME ISSUES ON THIS PRODUCT (THIS WAS DONE UNDER WARRANTY). THIS "CORROSION TREATMENT" PRODUCT FAILED AND FLAKED OFF WITHIN A YEAR. WHEN WE TOOK THE TRUCK BACK TO SHEPARDS, WE WERE TOLD THAT TOYOTA HAD CHANGED TO A DIFFERENT PRODUCT, AS THEY HAD FOUND THAT THE ORIGINAL "CORROSION TREATMENT" PRODUCT THEY WERE USING WAS FAILING. HOWEVER, THEY WOULD NOT RE-DO OUR TRUCK, SAYING THAT THEY HAD MET THE "MINIMUM FEDERAL REQUIREMENTS" BY DOING THE TREATMENT IN 2011. WE HAVE RECENTLY BEEN TOLD BY OUR MECHANIC THAT THE FRAME WILL LIKELY NOT PASS INSPECTION NEXT YEAR, DUE TO THE AMOUNT OF RUSTING ON THE FRAME. WE ONLY HAVE 100,670 MILES ON THIS TRUCK, AND HAD HOPED TO HAVE A USABLE TRUCK FOR MANY MORE MILES TO COME. I CONTACTED TOYOTA SEVERAL TIMES OVER THE PAST TWO WEEKS, TRYING TO GET THEM TO HELP FIX THIS ISSUE. TOYOTA IS TELLING US THAT BECAUSE THEY DID THE "CORROSION TREATMENT" IN 2011, THAT THEY "MET THE MINIMUM FEDERAL REQUIREMENTS" TO ADDRESS THIS ISSUE, ARE UNDER NO OBLIGATION TO HELP US ANY FURTHER, AND WILL NOT DO SO. IF THE TREATMENT HAD WORKED, THEN I WOULD HAVE NO ARGUMENT. THEIR "FIX" WAS NOT A FIX - IN FACT, WITHIN A YEAR, THEY HAD SWITCHED OVER TO USING A DIFFERENT PRODUCT, AS THEY'D DISCOVERED THAT THIS ORIGINAL PRODUCT WAS FAILING. THINK OF ALL OF US WHO WERE BEING RESPONSIBLE CONSUMERS AND GETTING OUR TRUCKS IN EARLY FOR TREATMENT ONCE WORD GOT OUT ABOUT THE FRAME ISSUES, AND WHO WERE GIVEN THE TREATMENT THAT WAS DOOMED TO FAIL. IT IS SO NOT FAIR. OUR CASE NUMBER WITH THEM IS [XXX]. DURING THE WORK DAY, I'M MOST EASILY REACHED BY E-MAIL. I AM NOT AT THE HOME PHONE UNTIL AFTER 4PM MOST DAYS. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?

NHTSA complaint #10726267 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

GAS TANK STRAPS RUSTED SO BAD THAT GAS TANK FELL DOWN.

NHTSA complaint #10421808 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I HAVE READ THE RECALLS FOR TOYOTA TUNDRAS 2003 MODELS WHICH DOESN'T REFLECT IN MY AREA WHERE I RESIDE, GUAM. DOES THESE RECALLS ALSO PERTAIN TO GUAM, SINCE THE ISLAND IS SURROUNDED BY SALT AIR AND SALT WATER? IF IT DOES, HOW DO I GO ABOUT IN FIXING OR REMEDING THE SITUATION? THANK YOU.

NHTSA complaint #10319108 — an unverified report by a vehicle owner.