FaultScore

FaultScore report

2013 Volkswagen Beetle problems

Owners have filed 125 complaints about the 2013 Volkswagen Beetle with NHTSA between 2013 and 2026. The largest single group is the airbags. Across this model's run it ranks 13 of 21 worst.

C

FaultScore 45/100

Higher is worse. Measured against the other years of the Volkswagen Beetle.

How this is worked out

The numbers

125

Complaints

7

Crashes reported

0

Fires reported

3

Injuries reported

46,000 mi

Median mileage at failure

Half of reported failures happened before this

43%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 36 vs 50 Severity 41 vs 50 Early failure 73 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Volkswagen Beetle. 50 means typical for this model; 100 means roughly double.
Severity — 41
8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 73
43% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2013 compares with every other Volkswagen Beetle

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2013 Volkswagen Beetle

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 32 25.6%

1 crashes, 0 fires · median 47,700 mi

Median failure at 56,000 miles

1 crashes, 0 fires · median 51,000 mi

Median failure at 37,500 miles

Fuel & Propulsion 7 5.6%

Median failure at 49,000 miles

Steering 6 4.8%

1 crashes, 0 fires · median 26,000 mi

Windows, Mirrors & Wipers 5 4.0%

Median failure at 22,000 miles

Body & Structure 5 4.0%

1 crashes, 0 fires · median 36,000 mi

Tires 4 3.2%

Median failure at 7,000 miles

Suspension 4 3.2%

2 crashes, 0 fires · median 81,500 mi

Brakes 4 3.2%

1 crashes, 0 fires · median 23,000 mi

Transmission & Drivetrain 4 3.2%

Median failure at 24,502 miles

Lights 3 2.4%

Median failure at 59,000 miles

Equipment & Accessories 2 1.6%

Median failure at 44,000 miles

Stability & Traction Control 2 1.6%

Median failure at 67,000 miles

Seat Belts 2 1.6%

Median failure at 48,209 miles

Acceleration & Cruise Control 2 1.6%

Median failure at 27,650 miles

Seats 1 0.8%

Median failure at 48,209 miles

Wheels 1 0.8%

Median failure at 1,402 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 6.7%
1,000 – 9,999 miles 13 17.3%
10,000 – 24,999 miles 10 13.3%
25,000 – 49,999 miles 18 24.0%
50,000 – 74,999 miles 17 22.7%
75,000 – 99,999 miles 9 12.0%
100,000 – 149,999 miles 2 2.7%
150,000+ miles 1 1.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2013 peak 7 Feb 2026

Recalls on the 2013 Volkswagen Beetle

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

20V785000

AIR BAGS:FRONTAL

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2014 Volkswagen Beetle and Beetle Convertible vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

20E064000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.

Risk: If there is a brake fluid leak, it can reduce braking ability, increasing the risk of a crash.

19V679000

UNKNOWN OR OTHER

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

Risk: If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

19V615000

ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."

Risk: Removing the key while the shift lever is in a position other than "Park" increases the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

14V658000

VISIBILITY:SUN/MOON ROOF ASSEMBLY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2013-2015 Beetle vehicles manufactured June 13, 2013, to July 3, 2014. The glass sunroofs in the affected vehicles may break when the vehicles are operated over a hard road surface or strike a pothole.

Risk: Vehicle occupants could be injured by falling glass. A sunroof break during vehicle operation also increases the risk of driver distraction and a resulting vehicle crash.

14V656000

SUSPENSION:REAR

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.

Risk: The reduced durability of the trailing arm may result in its sudden fracture, possibly causing loss of vehicle control and increasing the risk of a crash.

12V540000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Volkswagen is recalling certain model year 2012-2013 Beetle vehicles, manufactured from February 2012, through August 2012, and equipped with leather sport seats. If the right front passenger seat gets wet, the occupant control module may not properly detect the presence of a child restraint installed in the seat.

Risk: If the control module does not detect a child seat installed, the airbag will not turn off. If the airbag does not turn off, in the event of a crash necessitating front airbag deployment, a child secured in the child seat may be at an increased risk for serious injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2024648 35,086 units in Canada

Heater And Defroster

Issue: Volkswagen Group Canada is conducting a parts recovery campaign targeting 2012-2016 Volkswagen vehicles equipped with a TDI (diesel) engine built between May 25, 2011 and June 1, 2016. The auxiliary heater elements are being recovered to aid in Volkswagen's analysis in support of Transport Canada defect investigation file no. 3280-15-10. Note: This action is not being conducted under the requirements of the Motor Vehicle Safety Act. For the 2016 model year Jetta, only the Jetta Hybrid model is involved in this parts recovery program. Safety Risk: No safety defect has been identified with these auxiliary heater elements. Corrective Actions: Volkswagen will notify owners by mail and advise them to take their vehicle to a dealership to replace the auxiliary heater element at no charge.

Recall 2021017 6,464 units in Canada

Airbag

Issue: On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, may eventually degrade the propellant contained in the driver-front airbag. This could cause the airbag to deploy with more force than normal. If the airbag inflator ruptures, fragments could be propelled toward vehicle occupants or cause damage to the airbag assembly, preventing its proper function. Safety Risk: If the vehicle is involved in a crash requiring an airbag deployment, the airbag inflator could rupture and create a risk of injury. Corrective Action: Owners will be notified by mail and instructed to take their vehicle to a dealer to replace the driver-front airbag . Note: The Canadian climate results in the propellant degrading slowly. This recall is being conducted as a precaution to address future risk. It is expected that all airbag inflators will be replaced before their function would be affected.

Recall 2020353 132,432 units in Canada

Label

Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater. A label that is not provided in both official languages could create confusion. Safety Risk: User confusion could increase the risk of injury when trying to use the block heater. Corrective Actions: The company will mail each owner a new label for the block heater cable. If you would like help installing the label, you can contact a dealer for assistance.

Recall 2019423 117,306 units in Canada

Powertrain

Issue: On certain vehicles, a build-up of silicate on the shift lever switch could cause the transmission to detect that it is in the Park position when it isn't. This could allow the ignition key to be removed when the transmission is not in the Park position. If the parking brake is not applied, this could allow the car to roll away. Safety Risk: If the transmission position is not displayed correctly, a user may not know that the vehicle is not in the PARK position. If the parking brake is not applied, this could create a risk of a vehicle roll-away and increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to have a new shift lever micro switch and control unit installed.

Recall 2014465 1,191 units in Canada

Structure

On certain vehicles, the panoramic sunroof glass and steel frame may have been manufactured out of tolerance. This issue may result in the sunroof fracturing if the vehicle were to experience a sudden jolt, especially in cold temperatures. Sunroof glass panel breakage, while the vehicle is in motion, could cause driver distraction, which could result in a crash causing injury and/or property damage. Additionally, broken glass inside the vehicle poses a risk of injury to vehicle occupants. Correction: Dealers will replace the panoramic sunroof glass assembly.

Recall 2014464 87,887 units in Canada

Suspension

On certain vehicles, if the rear axle trailing arms are damaged in a rear or side-rear impact crash and a repair facility does not correctly diagnose or replace damaged rear axle components, rear trailing arm durability could be reduced, which could result in a sudden fracture of the trailing arm. This could lead to a loss of vehicle control, which could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a sheet metal inlay on both rear axle trailing arms. The inlay is designed to help prevent the sudden loss of vehicle control should a rear axle trailing arm fracture occur if undiagnosed/unrepaired damage exists from a previous rear or side-rear impact/crash.

Recall 2012389 320 units in Canada

Airbag

Certain vehicles with leather sport seats may be equipped with an incorrectly coded Passenger Occupant Detection System Control Module in the front passenger location. If the seat gets wet, the control module may not properly detect a child car seat secured on the front passenger seat, and the front passenger airbag will not be deactivated as expected. In this case, the airbag light will remain off indicating that the passenger airbag is active. If, despite safety warnings and provincial regulations, a child was placed in a child car seat secured in the passenger front position, the active airbag could deploy in a crash causing potential injury. Correction: Dealers will replace the affected modules.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Edgemont, SD Crash 2 injured

AIR BAGS

The airbags deployed on their own on 7-4-2023 in my daughter’s 2013 VW Beetle. My daughter and her friend were both injured (physically/mentally) as a result of both front airbags (steering wheel and dashboard airbags) deploying on their own causing over $10,000 USD damage to the beetle and injury to my daughter and her friend who was a passenger in the front seat. Volkswagen never sent out a recall notice to us even though we have owned the car since 9-13-2019 and the airbag recall notice was determined on 12-16-2020 by NHTSA and announced on that date. I only became aware of this recall through investigation, after the accident happened and during repairing of the car. The vehicle was not inspected by the manufacturer, or police, or insurance even though Progressive Insurance paid out over $20,000 in damages to the parked cars that were struck after the airbags deployed causing the vw beetle to crash into two parked cars in a residential neighborhood. There was a sparse accident report that was filed by Colorado State police. There were not any warning lamps, messages, or other symptoms of the problem prior to the Tatanka airbag failure and recall.

NHTSA complaint #11659292 — an unverified report by a vehicle owner.

Edgemont, SD Crash 2 injured

SUSPENSION

The airbags deployed on their own on 7-4-2023 in my daughter’s 2013 VW Beetle. My daughter and her friend were both injured (physically/mentally) as a result of both front airbags (steering wheel and dashboard airbags) deploying on their own causing over $10,000 USD damage to the beetle and injury to my daughter and her friend who was a passenger in the front seat. Volkswagen never sent out a recall notice to us even though we have owned the car since 9-13-2019 and the airbag recall notice was determined on 12-16-2020 by NHTSA and announced on that date. I only became aware of this recall through investigation, after the accident happened and during repairing of the car. The vehicle was not inspected by the manufacturer, or police, or insurance even though Progressive Insurance paid out over $20,000 in damages to the parked cars that were struck after the airbags deployed causing the vw beetle to crash into two parked cars in a residential neighborhood. There was a sparse accident report that was filed by Colorado State police. There were not any warning lamps, messages, or other symptoms of the problem prior to the Tatanka airbag failure and recall.

NHTSA complaint #11659292 — an unverified report by a vehicle owner.

Edgemont, SD Crash 2 injured

STRUCTURE:BODY

The airbags deployed on their own on 7-4-2023 in my daughter’s 2013 VW Beetle. My daughter and her friend were both injured (physically/mentally) as a result of both front airbags (steering wheel and dashboard airbags) deploying on their own causing over $10,000 USD damage to the beetle and injury to my daughter and her friend who was a passenger in the front seat. Volkswagen never sent out a recall notice to us even though we have owned the car since 9-13-2019 and the airbag recall notice was determined on 12-16-2020 by NHTSA and announced on that date. I only became aware of this recall through investigation, after the accident happened and during repairing of the car. The vehicle was not inspected by the manufacturer, or police, or insurance even though Progressive Insurance paid out over $20,000 in damages to the parked cars that were struck after the airbags deployed causing the vw beetle to crash into two parked cars in a residential neighborhood. There was a sparse accident report that was filed by Colorado State police. There were not any warning lamps, messages, or other symptoms of the problem prior to the Tatanka airbag failure and recall.

NHTSA complaint #11659292 — an unverified report by a vehicle owner.

Ottumwa, IA Crash

UNKNOWN OR OTHER

I GOT A BUNCH OF CALLS AND MANY NOTICES REGARDING AN AIRBAG RECALL, BUT I WAS NEVER MADE AWARE OF THE SHIFT LEVER RECALL. I PARKED MY VEHICLE ON MY STREET AND IT ROLLED AWAY FROM ME AND CRASHED INTO MY NEIGHBORS CAR. IT WAS NOT UNTIL AFTER I PAID OUT OF MY OWN POCKET TO HAVE IT REPAIRED THAT I WAS TOLD IT WAS A RECALL. VW HAS FAILED IN NOTIFYING ME OF THIS AND SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED.

NHTSA complaint #11490412 — an unverified report by a vehicle owner.

at 97,000 miles Alta Loma, CA Crash

STEERING

AFTER EXITING THE FREEWAY AND COMPLETING A CURVE TO THE RIGHT I WAS ON A STRAIGHT SECTION OF THE OFF RAMP GOING APPROX. 35 MPH. I APPLIED THE BRAKES AND A MODERATE VIBRATION WAS FELT IN THE FRONT END/BRAKES. THE CAR SPUN OUT AND HIT A SIGN THEN A WALL WITH THE REAR OF THE VEHICLE.

NHTSA complaint #10502138 — an unverified report by a vehicle owner.

at 97,000 miles Alta Loma, CA Crash

SUSPENSION

AFTER EXITING THE FREEWAY AND COMPLETING A CURVE TO THE RIGHT I WAS ON A STRAIGHT SECTION OF THE OFF RAMP GOING APPROX. 35 MPH. I APPLIED THE BRAKES AND A MODERATE VIBRATION WAS FELT IN THE FRONT END/BRAKES. THE CAR SPUN OUT AND HIT A SIGN THEN A WALL WITH THE REAR OF THE VEHICLE.

NHTSA complaint #10502138 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Victoria, TX

AIR BAGS

There was a Recall on my Airbag that was replaced by the VW dealership in Corpus Christi but afterwards I keep getting an error and indicator for the Airbag. I've contacted the dealership multiple times and all they say is it's not covered even if the airbag they replaced is defective.. I originally submitted an issue concerning this on 11-14-2023 and this is the claim number of XXX... INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11717998 — an unverified report by a vehicle owner.

Kailua-Kona, HI

AIR BAGS

I live on Hawaiʻi Island and my 2013 Volkswagen Beetle Convertible (VIN [XXX] ) has an open federal airbag safety recall. Volkswagen informed me there is no authorized VW dealer or recall facility on Hawaiʻi Island, and that I must ship my vehicle to Oʻahu at my own expense to complete this federally required safety repair. VW has only offered to reimburse 25% of the inter-island shipping cost, leaving me responsible for the majority of the expense. Because VW does not maintain an authorized recall facility within reasonable driving access, this places an unreasonable burden on me as the owner and effectively restricts my ability to obtain the free remedy required under federal law. I am requesting NHTSA’s assistance to verify whether Volkswagen is meeting its obligation under 49 U.S.C. §30120 to provide reasonable access to a free safety recall remedy for owners who do not have a local authorized facility. I am willing to provide documentation of VW’s response and the shipping quotes required to complete the recall. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11697723 — an unverified report by a vehicle owner.

Plantation, FL

AIR BAGS

The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part had been on back order for 3 months. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11697116 — an unverified report by a vehicle owner.

Greenville, MS

AIR BAGS

The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags). The contact called the local dealer, who confirmed that the air bag needed for the recall repair was not yet available. The contact called two other dealers, Volkswagen Jackson Service (5320 Interstate 55 North Frontage Rd), and Harper Volkswagen Parts & Service (9901 Kingston Pike, Knoxville, TN 37922), who confirmed that parts were not yet available. The manufacturer was not contacted. The contact had not experienced a failure.

NHTSA complaint #11690604 — an unverified report by a vehicle owner.

Owasso, OK

AIR BAGS

The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000(Air Bags). The contact stated that the dealer was contacted and advised the contact that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure.

NHTSA complaint #11678489 — an unverified report by a vehicle owner.

Schenectady, NY

UNKNOWN OR OTHER

Key is getting stuck in the vechile. Wont let me shut the vechile off and took it to the vechile and the said it was the steering lock mechanism

NHTSA complaint #11673968 — an unverified report by a vehicle owner.

Mccordsville, IN

ELECTRICAL SYSTEM

My car will randomly die after sitting at a light or pulling onto the highway or just pulling out of my garage. The car starts up and sounds fine, when I put it in reverse to pull out of the garage, it will die while moving backwards. Sitting at a red light, the car if running fine. When I accelerate after turning green, it dies. After driving for 12 minutes or so I stop at McDonald and go through the drive thru. After getting my food, I pull onto the highway and the car dies. There was a gas station right next to the McDonalds, so I was able to coast into the gas station. When the car dies, it immediately starts up again and will drive fine after that. I've also been having issues with it jerking. I've taken it to the VW dealership numerous times. They hook it up to see if there are any error codes and there are none. They try to find something to fix, but each time the car might work for a couple of weeks, but the jerking and dying continues. With the randomness of this, the car just doesn't feel safe to drive. I have to be very cautious not to pull out in front of any vehicle that is close for the potential of it dying. I'm calling again today to see if I can get them to fix the crank sensor as I have found others to have the same issue and that seems to fix it. I've spent several thousand dollars to try to get it fixed, but since it doesn't throw any error codes and the randomness of this issue, it's hard to replicate.

NHTSA complaint #11669434 — an unverified report by a vehicle owner.

Edgemont, SD Crash 2 injured

AIR BAGS

The airbags deployed on their own on 7-4-2023 in my daughter’s 2013 VW Beetle. My daughter and her friend were both injured (physically/mentally) as a result of both front airbags (steering wheel and dashboard airbags) deploying on their own causing over $10,000 USD damage to the beetle and injury to my daughter and her friend who was a passenger in the front seat. Volkswagen never sent out a recall notice to us even though we have owned the car since 9-13-2019 and the airbag recall notice was determined on 12-16-2020 by NHTSA and announced on that date. I only became aware of this recall through investigation, after the accident happened and during repairing of the car. The vehicle was not inspected by the manufacturer, or police, or insurance even though Progressive Insurance paid out over $20,000 in damages to the parked cars that were struck after the airbags deployed causing the vw beetle to crash into two parked cars in a residential neighborhood. There was a sparse accident report that was filed by Colorado State police. There were not any warning lamps, messages, or other symptoms of the problem prior to the Tatanka airbag failure and recall.

NHTSA complaint #11659292 — an unverified report by a vehicle owner.

Edgemont, SD Crash 2 injured

SUSPENSION

The airbags deployed on their own on 7-4-2023 in my daughter’s 2013 VW Beetle. My daughter and her friend were both injured (physically/mentally) as a result of both front airbags (steering wheel and dashboard airbags) deploying on their own causing over $10,000 USD damage to the beetle and injury to my daughter and her friend who was a passenger in the front seat. Volkswagen never sent out a recall notice to us even though we have owned the car since 9-13-2019 and the airbag recall notice was determined on 12-16-2020 by NHTSA and announced on that date. I only became aware of this recall through investigation, after the accident happened and during repairing of the car. The vehicle was not inspected by the manufacturer, or police, or insurance even though Progressive Insurance paid out over $20,000 in damages to the parked cars that were struck after the airbags deployed causing the vw beetle to crash into two parked cars in a residential neighborhood. There was a sparse accident report that was filed by Colorado State police. There were not any warning lamps, messages, or other symptoms of the problem prior to the Tatanka airbag failure and recall.

NHTSA complaint #11659292 — an unverified report by a vehicle owner.

Edgemont, SD Crash 2 injured

STRUCTURE:BODY

The airbags deployed on their own on 7-4-2023 in my daughter’s 2013 VW Beetle. My daughter and her friend were both injured (physically/mentally) as a result of both front airbags (steering wheel and dashboard airbags) deploying on their own causing over $10,000 USD damage to the beetle and injury to my daughter and her friend who was a passenger in the front seat. Volkswagen never sent out a recall notice to us even though we have owned the car since 9-13-2019 and the airbag recall notice was determined on 12-16-2020 by NHTSA and announced on that date. I only became aware of this recall through investigation, after the accident happened and during repairing of the car. The vehicle was not inspected by the manufacturer, or police, or insurance even though Progressive Insurance paid out over $20,000 in damages to the parked cars that were struck after the airbags deployed causing the vw beetle to crash into two parked cars in a residential neighborhood. There was a sparse accident report that was filed by Colorado State police. There were not any warning lamps, messages, or other symptoms of the problem prior to the Tatanka airbag failure and recall.

NHTSA complaint #11659292 — an unverified report by a vehicle owner.

Kansas City, MO

AIR BAGS

I’m filing this complaint regarding the Takata airbag recall on my 2013 Volkswagen Beetle. I took my vehicle to the dealership, but they informed me that the replacement part is on national backorder with no clear timeframe for availability. I called Volkswagen Customer CARE on April 3, 2025 and spoke with a representative named Dawn (Case #[XXX]). I was told that no loaner vehicles or rental assistance are being provided to customers, and that I should continue driving my vehicle despite the recall. While the representative did not explicitly say the car is unsafe to drive, I expressed concern about the risk, and was told the recommendation is to drive it anyway. I feel this response is inadequate and potentially dangerous, especially considering the known severity of Takata airbag failures. I am unable to afford a rental on my own, and I believe Volkswagen should offer temporary transportation or accommodations to affected owners until parts are available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11652579 — an unverified report by a vehicle owner.

Delray Beach, FL

ELECTRICAL SYSTEM

Driving 60miles an hour the entire car shot down. No lights, no control, the car was completely off it was a very scary situation The car still not turning on

NHTSA complaint #11585413 — an unverified report by a vehicle owner.

West Palm Beach, FL

POWER TRAIN

After parking vehicle in a parking lot, manipulated gear shift from drive to park. Left vehicle and continued business. When returning to parking lot, vehicle was no longer in the parking spot but had rolled backwards into the travel lane of the lot. Started vehicle and attempted to move but could not move gear shift lever to drive or reverse. Was then I noticed that while the gear shift lever was in the park position, the instrument cluster display indicated it was in neutral. Could not adjust gear shift at all. Had vehicle towed to shop and was informed the gear shift cable had broken. Vehicle was repaired however cable alone could not be replaced. Had to purchase complete gear shift lever assembly due to VW replacement parts policy.

NHTSA complaint #11582749 — an unverified report by a vehicle owner.

Victoria, TX

AIR BAGS

Had the Takata Air Bag Recall completed at VW dealership in CC, Tx. Shortly after the Air Bag kept giving Errors and then it would include Low Air Pressure, ABS and Anti Skid Warnings.. Contacted the dealership, had the system check with no issues.. Had the system checked locally at repair shop with no issues.. went to leave and Air Bag Warning stated Error,, they rechecked and found no Issues.. Computer showed no Errors.. I was informed that apparently the only issue is "Possibly" the Air Bag needs to be replaced again but the dealership refuses to without a Recall Requests.

NHTSA complaint #11555173 — an unverified report by a vehicle owner.

Victoria, TX

UNKNOWN OR OTHER

Had the Takata Air Bag Recall completed at VW dealership in CC, Tx. Shortly after the Air Bag kept giving Errors and then it would include Low Air Pressure, ABS and Anti Skid Warnings.. Contacted the dealership, had the system check with no issues.. Had the system checked locally at repair shop with no issues.. went to leave and Air Bag Warning stated Error,, they rechecked and found no Issues.. Computer showed no Errors.. I was informed that apparently the only issue is "Possibly" the Air Bag needs to be replaced again but the dealership refuses to without a Recall Requests.

NHTSA complaint #11555173 — an unverified report by a vehicle owner.

Victoria, TX

SERVICE BRAKES

Had the Takata Air Bag Recall completed at VW dealership in CC, Tx. Shortly after the Air Bag kept giving Errors and then it would include Low Air Pressure, ABS and Anti Skid Warnings.. Contacted the dealership, had the system check with no issues.. Had the system checked locally at repair shop with no issues.. went to leave and Air Bag Warning stated Error,, they rechecked and found no Issues.. Computer showed no Errors.. I was informed that apparently the only issue is "Possibly" the Air Bag needs to be replaced again but the dealership refuses to without a Recall Requests.

NHTSA complaint #11555173 — an unverified report by a vehicle owner.

Lochbuie, CO

FUEL/PROPULSION SYSTEM

Noticed an fuel smell coming from the engine bay. After a few times of looking for the source I came across the fuel rail covered in gunk. Wiped off rail and cycled the engine. Noticed the fuel rail is leaking from what looks like the fuel rail mounting bolt.

NHTSA complaint #11516204 — an unverified report by a vehicle owner.

Duncan, OK

ENGINE

I have a diesel leak which Volkswagen did not repair (after I towed it there and told them about it in writing) and is not causing a light in the dash however, when plugging in an ODBEleven, several codes are generated and one is related to a low fuel pressure sensor. I also watched the fuel line dripping. VW claims that it is unreasonable to ask them to pay what I already paid to have the car fixed (diagnostics, rental, tow). It was reasonable for me to buy it and pay for all that though apparently. With a diesel leak, it's unsafe to drive so I currently have a piece of metal outside that I'm only halfway through paying on. This indeed is a TDI 2.0L they sold me 3 years ago.

NHTSA complaint #11492768 — an unverified report by a vehicle owner.

Duncan, OK

FUEL/PROPULSION SYSTEM

I have a diesel leak which Volkswagen did not repair (after I towed it there and told them about it in writing) and is not causing a light in the dash however, when plugging in an ODBEleven, several codes are generated and one is related to a low fuel pressure sensor. I also watched the fuel line dripping. VW claims that it is unreasonable to ask them to pay what I already paid to have the car fixed (diagnostics, rental, tow). It was reasonable for me to buy it and pay for all that though apparently. With a diesel leak, it's unsafe to drive so I currently have a piece of metal outside that I'm only halfway through paying on. This indeed is a TDI 2.0L they sold me 3 years ago.

NHTSA complaint #11492768 — an unverified report by a vehicle owner.

Ottumwa, IA Crash

UNKNOWN OR OTHER

I GOT A BUNCH OF CALLS AND MANY NOTICES REGARDING AN AIRBAG RECALL, BUT I WAS NEVER MADE AWARE OF THE SHIFT LEVER RECALL. I PARKED MY VEHICLE ON MY STREET AND IT ROLLED AWAY FROM ME AND CRASHED INTO MY NEIGHBORS CAR. IT WAS NOT UNTIL AFTER I PAID OUT OF MY OWN POCKET TO HAVE IT REPAIRED THAT I WAS TOLD IT WAS A RECALL. VW HAS FAILED IN NOTIFYING ME OF THIS AND SOMEONE COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED.

NHTSA complaint #11490412 — an unverified report by a vehicle owner.

Mooresville, NC

AIR BAGS

Takata Recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

NHTSA complaint #11460774 — an unverified report by a vehicle owner.

Norton, MA

AIR BAGS

2013 VOLKSWAGEN BEETLE. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL.

NHTSA complaint #11450398 — an unverified report by a vehicle owner.

Macon, GA

UNKNOWN OR OTHER

While driving on the interstate my 2013 VW Beetle showed a stability malfunction warning then lost power and would not accelerate. I coasted to the shoulder and shut the vehicle off. It crank back up and I drove it home. Two months ago, I had the same issue with the vehicle losing power after the engine light illuminated several times before I could get the car into the VW dealership for repair. After a costly emmission valve and hose replacement the engine light didn’t come back on and the care hasn’t lost power until yesterday. My safety was at risk due to a lack of power and had not been able to coast to the shoulder safely, I could have been plowed into the rear of my car by a semi that was fast approaching. This is a vehicle that I purchased for my teenaged daughter and I shudder to think of an inexperienced driver in this situation. I have read lots of post from others who have had this problem with VW. Taking the car back to the dealership tomorrow and praying that I won’t be told that the lose of power is a safety feature that VW has like I was told previously. Safety feature is suppose to prevent an accident not put drivers in a sitution that is potentially fatal.

NHTSA complaint #11447694 — an unverified report by a vehicle owner.

Macon, GA

ENGINE

While driving on the interstate my 2013 VW Beetle showed a stability malfunction warning then lost power and would not accelerate. I coasted to the shoulder and shut the vehicle off. It crank back up and I drove it home. Two months ago, I had the same issue with the vehicle losing power after the engine light illuminated several times before I could get the car into the VW dealership for repair. After a costly emmission valve and hose replacement the engine light didn’t come back on and the care hasn’t lost power until yesterday. My safety was at risk due to a lack of power and had not been able to coast to the shoulder safely, I could have been plowed into the rear of my car by a semi that was fast approaching. This is a vehicle that I purchased for my teenaged daughter and I shudder to think of an inexperienced driver in this situation. I have read lots of post from others who have had this problem with VW. Taking the car back to the dealership tomorrow and praying that I won’t be told that the lose of power is a safety feature that VW has like I was told previously. Safety feature is suppose to prevent an accident not put drivers in a sitution that is potentially fatal.

NHTSA complaint #11447694 — an unverified report by a vehicle owner.

Selden, NY

AIR BAGS

Air bag explodes D/S No notice from VW !!!!! or dealer

NHTSA complaint #11446866 — an unverified report by a vehicle owner.