FaultScore

FaultScore report

2002 Volkswagen Beetle problems

Owners have filed 231 complaints about the 2002 Volkswagen Beetle with NHTSA between 2002 and 2024. The largest single group is the airbags. Across this model's run it ranks 8 of 21 worst.

D

FaultScore 66/100

Higher is worse. Measured against the other years of the Volkswagen Beetle.

How this is worked out

The numbers

231

Complaints

18

Crashes reported

5

Fires reported

13

Injuries reported

60,000 mi

Median mileage at failure

Half of reported failures happened before this

25%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 67 vs 50 Severity 80 vs 50 Early failure 43 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 67
Against the median year of the Volkswagen Beetle. 50 means typical for this model; 100 means roughly double.
Severity — 80
15.6% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 43
25% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Volkswagen Beetle

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Volkswagen Beetle

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 43 18.6%

9 crashes, 0 fires · median 65,000 mi

0 crashes, 3 fires · median 56,950 mi

Engine & Cooling 26 11.3%

0 crashes, 1 fires · median 51,966 mi

Median failure at 65,234 miles

Lights 15 6.5%

Median failure at 46,500 miles

Brakes 14 6.1%

2 crashes, 0 fires · median 77,618 mi

Median failure at 39,000 miles

Seat Belts 12 5.2%

2 crashes, 0 fires · median 65,000 mi

2 crashes, 0 fires · median 58,500 mi

Other & Unspecified 6 2.6%

Median failure at 54,000 miles

Acceleration & Cruise Control 6 2.6%

Median failure at 139,500 miles

Equipment & Accessories 5 2.2%

0 crashes, 1 fires · median 93,950 mi

Fuel & Propulsion 5 2.2%

Median failure at 51,933 miles

Doors, Latches & Locks 4 1.7%

Median failure at 71,000 miles

Suspension 3 1.3%

2 crashes, 0 fires · median 78,057 mi

Seats 2 0.9%

1 crashes, 0 fires · median 54,000 mi

Stability & Traction Control 1 0.4%
Wheels 1 0.4%

Median failure at 512 miles

Tires 1 0.4%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Transmission 15 27.8%
Body 8 14.8%
Sensor/Control Module 6 11.1%
Switch 6 11.1%
Power Window Devices AND Controls 6 11.1%
Clutch Assembly 5 9.3%
Side/Window 4 7.4%
Gasoline 4 7.4%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 0.6%
1,000 – 9,999 miles 6 3.6%
10,000 – 24,999 miles 17 10.2%
25,000 – 49,999 miles 34 20.5%
50,000 – 74,999 miles 53 31.9%
75,000 – 99,999 miles 22 13.3%
100,000 – 149,999 miles 25 15.1%
150,000+ miles 8 4.8%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jan 2002 peak 9 Oct 2024

NHTSA investigations into the 2002 Volkswagen Beetle

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ06004 Opened 28 Feb 2006 Closed 7 Aug 2006 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

BRAKE LIGHT SWITCH FAILURE

BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AN...

EA03002 Opened 8 Apr 2003 Closed 20 Aug 2003 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

BRAKE LIGHT SWITCH

THE BRAKE LIGHT SWITCH USED IN CRUISE CONTROL EQUIPPED MY 1998-1999 AND ALL MY 2000 AND LATER MODELS HAS UNDERGONE MULTIPLE REVISIONS.ANALYSIS OF WARRANTY AND COMPLAINT DATA INDICATES HIGH REPLACEMENT RATES OCCURRED IN VEHICLES BUILT WITH BRAKE SWITCH PART NUMBERS 1J0 945 511A AND 1J0 945 511B, THE ORIGINAL AND FIRST REVISION LEVELS, RESPECTIVELY.THE FAILURE OF THE SWITCH COULD RESULT IN FAILURE OF THE BRAKE LIGHTS TO ILLUMINATE WHEN THE BRAKES ARE APPLIED, OR COULD CAUSE THE BRAKE LAMPS TO STAY CONTINUALLY ILLUMINATED.EITHER CONDITION RESULTS IN THE INABILITY OF THE BRAKE LIGHTS TO NOTIFY OTH...

Recalls on the 2002 Volkswagen Beetle

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

14E007000

ENGINE AND ENGINE COOLING:ENGINE

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

09E012000

EXTERIOR LIGHTING

SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

08E050000

EXTERIOR LIGHTING:HEADLIGHTS

K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.

07V063000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN PASSENGER, WAGON, AND CONVERTIBLE VEHICLES EQUIPPED WITH OR WITHOUT CRUISE CONTROL, A BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY.

Risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

06E060000

EXTERIOR LIGHTING

CERTAIN AAI MOTORSPORTS COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LIST PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."

Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH

06E049000

EXTERIOR LIGHTING

CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

06V183000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

Risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

06E026000

EXTERIOR LIGHTING

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2006122 244,526 units in Canada

Lights And Instruments

On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.

Recall 2003184 25,931 units in Canada

Electrical

On certain vehicle, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or the lamps could come on and stay on, even though the vehicle is parked. Correction: Dealer will inspect and, if necessary, replace the brake lamp switch.

Recall 2002028 18,615 units in Canada

Brakes

On certain passenger vehicles short circuits can occur within the electronic control unit of the anti-lock braking system (ABS). This can result in a fire. Correction: Dealers will replace the ABS control unit.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 128,000 miles Phoenix, AZ Fire

ELECTRICAL SYSTEM

I WAS DRIVING ON THE HIGHWAY WITH MY DAUGHTER AND GIRLFRIEND WHEN SUDDENLY THE CAR CAUGHT AN ELECTRICAL FIRE OUT OF NOWHERE. I PULLED OVER AND CLOUDY SMOKE WAS ARISING LUCKILY THE STATE TROOPER HAD A FIRE EXTINGUISHER TO PUT IT OUT BEFORE THE CAR CAUGHT ON HEAVY FLAMES.

NHTSA complaint #11406203 — an unverified report by a vehicle owner.

at 102,000 miles Seattle, WA Crash

AIR BAGS

VEHICLE WAS IN MOTION (ABOUT 25 MPH) WHEN A FRONT END COLLISION OCCURRED WHICH RESULTED IN THE PASSENGER SIDE AIRBAG ACTIVATING ONLY. THE DRIVER SIDE STEERING WHEEL AIRBAG DID NOT ACTIVATE. DRIVER'S FACE HIT THE STEERING WHEEL.

NHTSA complaint #11091672 — an unverified report by a vehicle owner.

at 102,000 miles Seattle, WA Crash

STRUCTURE:BODY

VEHICLE WAS IN MOTION (ABOUT 25 MPH) WHEN A FRONT END COLLISION OCCURRED WHICH RESULTED IN THE PASSENGER SIDE AIRBAG ACTIVATING ONLY. THE DRIVER SIDE STEERING WHEEL AIRBAG DID NOT ACTIVATE. DRIVER'S FACE HIT THE STEERING WHEEL.

NHTSA complaint #11091672 — an unverified report by a vehicle owner.

Hesperia, CA Crash

AIR BAGS

I WAS STRUCK BY A DRIVER ON THE FREEWAY GOING ABOUT 30 MPH WHO WAS SWITCHING LANES AND HIT MY DRIVER SIDE TIRE AND DRIVER SIDE FENDER ON MY CAR. MY AIRBAGS DID NOT DEPLOY. I HAVE CONTINUOUSLY CONTACTED AND HAD MY VEHICLE SERVICED FOR THE DEFECTIVE AIRBAG SEVERAL TIMES. I AM A SINGLE MOTHER OF TWINS AND THIS IS MY ONLY CAR SO I COULD NOT TAKE THE VEHICLE IN EVERY TWO TO FOUR WEEKS FOR THIS SAME PROBLEM THAT HAS LASTED SINCE I PURCHASED THE VEHICLE. I HAVE ALL THE RECORDS SHOWING ALL THE TIMES I HAVE TAKEN THE VEHICLE IN TO GET THE AIRBAG LIGHT FIXED AND EVERY TIME THE VW COMPANY FIXED IT A FEW DAYS TO A WEEK LATER IT WOULD COME BACK ON. THIS HAS BEEN GOING ON SINCE AUGUST OF 2006.

NHTSA complaint #10715573 — an unverified report by a vehicle owner.

at 122,000 miles Yoder, IN 1 injured

AIR BAGS

BOUGHT THIS VW BEETLE USED. HAD TERRIBLE SMELL, LIKE BURNT CRAYONS. CLEANED IT INTENSELY, INSIDE AND OUTSIDE. THOROUGH DETAIL JOB. STILL SMELLS, CAUSING HEADACHE. AIR BAG LIGHT AND BUZZER STAYED ON EVEN AFTER LATCHING SEAT BELT. CRUISE CONTROL WORKS ERRATICALLY, LUNGING FORWARD SUDDENLY, THEN CHUGS, THEN LUNGES FORWARD QUICKLY AGAIN. SPEED WORKS CONSISTENTLY WHEN CRUISE CONTROL IS NOT ENGAGED. VERY UNSAFE WITH CRUISE CONTROL IN USE. LIGHTING ISSUES. INTERIOR LIGHTS WOULD NOT WORK, UNABLE TO SEE INTERIOR GAUGES IN THE DARK. TURN SIGNALS BLINKING ERRATICALLY, AND NOT IN SYNC. TOOK VEHICLE IN FOR REPAIRS AT AN AUTHORIZED VW DEALER, PAID $1,300.00. STILL NOT WORKING PROPERLY. TOOK IT BACK IN 4 DAYS LATER BECAUSE DRIVERS SIDE WINDOW ALMOST FELL OUT WHILE DRIVING, AND INTERIOR LIGHTING ISSUES STILL DID NOT WORK. WAS CHARGED ANOTHER $600.00. VEHICLE WILL NOT ENGAGE INTO DRIVE POSITION EASILY, AND SOMETIMES NOT AT ALL UNLESS THE STEERING WHEEL IS JERKED ON. DEALER SAID SENSORS WERE THE PROBLEM, AND THAT I WILL NEED TO BRING IT BACK AGAIN TO HAVE THE CRUISE CONTROL FIXED AT A COST OF $250.00. I AM SCARED TO DRIVE THIS VEHICLE NOW. THERE SHOULD BE SOME RECALLS ON THE SMELL ISSUE, AND THE AIR BAG/SEAT BELT ISSUE. ALSO CRUISE CONTROL ISSUE, BECAUSE I HAVE BEEN TOLD IT IS ASSOCIATED WITH THE ELECTRICAL PROBLEMS.

NHTSA complaint #10641558 — an unverified report by a vehicle owner.

at 122,000 miles Yoder, IN 1 injured

VEHICLE SPEED CONTROL

BOUGHT THIS VW BEETLE USED. HAD TERRIBLE SMELL, LIKE BURNT CRAYONS. CLEANED IT INTENSELY, INSIDE AND OUTSIDE. THOROUGH DETAIL JOB. STILL SMELLS, CAUSING HEADACHE. AIR BAG LIGHT AND BUZZER STAYED ON EVEN AFTER LATCHING SEAT BELT. CRUISE CONTROL WORKS ERRATICALLY, LUNGING FORWARD SUDDENLY, THEN CHUGS, THEN LUNGES FORWARD QUICKLY AGAIN. SPEED WORKS CONSISTENTLY WHEN CRUISE CONTROL IS NOT ENGAGED. VERY UNSAFE WITH CRUISE CONTROL IN USE. LIGHTING ISSUES. INTERIOR LIGHTS WOULD NOT WORK, UNABLE TO SEE INTERIOR GAUGES IN THE DARK. TURN SIGNALS BLINKING ERRATICALLY, AND NOT IN SYNC. TOOK VEHICLE IN FOR REPAIRS AT AN AUTHORIZED VW DEALER, PAID $1,300.00. STILL NOT WORKING PROPERLY. TOOK IT BACK IN 4 DAYS LATER BECAUSE DRIVERS SIDE WINDOW ALMOST FELL OUT WHILE DRIVING, AND INTERIOR LIGHTING ISSUES STILL DID NOT WORK. WAS CHARGED ANOTHER $600.00. VEHICLE WILL NOT ENGAGE INTO DRIVE POSITION EASILY, AND SOMETIMES NOT AT ALL UNLESS THE STEERING WHEEL IS JERKED ON. DEALER SAID SENSORS WERE THE PROBLEM, AND THAT I WILL NEED TO BRING IT BACK AGAIN TO HAVE THE CRUISE CONTROL FIXED AT A COST OF $250.00. I AM SCARED TO DRIVE THIS VEHICLE NOW. THERE SHOULD BE SOME RECALLS ON THE SMELL ISSUE, AND THE AIR BAG/SEAT BELT ISSUE. ALSO CRUISE CONTROL ISSUE, BECAUSE I HAVE BEEN TOLD IT IS ASSOCIATED WITH THE ELECTRICAL PROBLEMS.

NHTSA complaint #10641558 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Columbus, IN

UNKNOWN OR OTHER

Unknown

NHTSA complaint #11617386 — an unverified report by a vehicle owner.

Columbus, IN

ELECTRICAL SYSTEM

Unknown

NHTSA complaint #11617386 — an unverified report by a vehicle owner.

Columbus, IN

ENGINE

Unknown

NHTSA complaint #11617386 — an unverified report by a vehicle owner.

Bald Knob, AR

VEHICLE SPEED CONTROL

I was driving down the road an the car started accelerating all by it's self so I pulled over but every time I let off the break it acted like I had the gas to the floor. The O2 sensor wire's shorted and burnt up the ECM making the CPU light to come on.

NHTSA complaint #11516155 — an unverified report by a vehicle owner.

Bald Knob, AR

UNKNOWN OR OTHER

I was driving down the road an the car started accelerating all by it's self so I pulled over but every time I let off the break it acted like I had the gas to the floor. The O2 sensor wire's shorted and burnt up the ECM making the CPU light to come on.

NHTSA complaint #11516155 — an unverified report by a vehicle owner.

Bald Knob, AR

SERVICE BRAKES

I was driving down the road an the car started accelerating all by it's self so I pulled over but every time I let off the break it acted like I had the gas to the floor. The O2 sensor wire's shorted and burnt up the ECM making the CPU light to come on.

NHTSA complaint #11516155 — an unverified report by a vehicle owner.

at 128,000 miles Phoenix, AZ Fire

ELECTRICAL SYSTEM

I WAS DRIVING ON THE HIGHWAY WITH MY DAUGHTER AND GIRLFRIEND WHEN SUDDENLY THE CAR CAUGHT AN ELECTRICAL FIRE OUT OF NOWHERE. I PULLED OVER AND CLOUDY SMOKE WAS ARISING LUCKILY THE STATE TROOPER HAD A FIRE EXTINGUISHER TO PUT IT OUT BEFORE THE CAR CAUGHT ON HEAVY FLAMES.

NHTSA complaint #11406203 — an unverified report by a vehicle owner.

at 89,605 miles Berkley, CA

SERVICE BRAKES

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING 60 MPH, THE ABS MAIN CONTROL UNIT INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC STATED THAT THE ABS WAS MALFUNCTIONING. THE CONTACT TOOK THE VEHICLE TO THE DEALER (VOLKSWAGEN OF OAKLAND, 2740 BROADWAY, OAKLAND, CA 94610) WHO STATED THAT THERE WERE NO ACTIVE RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 89,605.

NHTSA complaint #11096497 — an unverified report by a vehicle owner.

at 102,000 miles Seattle, WA Crash

AIR BAGS

VEHICLE WAS IN MOTION (ABOUT 25 MPH) WHEN A FRONT END COLLISION OCCURRED WHICH RESULTED IN THE PASSENGER SIDE AIRBAG ACTIVATING ONLY. THE DRIVER SIDE STEERING WHEEL AIRBAG DID NOT ACTIVATE. DRIVER'S FACE HIT THE STEERING WHEEL.

NHTSA complaint #11091672 — an unverified report by a vehicle owner.

at 102,000 miles Seattle, WA Crash

STRUCTURE:BODY

VEHICLE WAS IN MOTION (ABOUT 25 MPH) WHEN A FRONT END COLLISION OCCURRED WHICH RESULTED IN THE PASSENGER SIDE AIRBAG ACTIVATING ONLY. THE DRIVER SIDE STEERING WHEEL AIRBAG DID NOT ACTIVATE. DRIVER'S FACE HIT THE STEERING WHEEL.

NHTSA complaint #11091672 — an unverified report by a vehicle owner.

at 90,000 miles Berkeley, CA

SERVICE BRAKES

ABS TRACTION CONTROL SYSTEM MALFUNCTIONING, TOLD BY DEALER AND MECHANIC THAT THE CONTROL MODULE IS DEFECTIVE. THE ABS KICKS IN EVEN WHEN NOT BRAKING AND NO LIGHT ON. CAR ABRUPTLY SWERVES AS BRAKES ENGAGE ONE WHEEL ONLY. THE DEALER SAID THERE IS NO RECALL FOR MY VIN NUMBER BUT THE PART IS THE SAME NUMBER AS THE ONE FOR OTHER LISTED RECALLS. I CALLED VW AMERICA AND THEY ARE UNWILLING TO TAKE RESPONSIBILITY. THE COST TO REPLACE AND REPROGRAM THE NEW MODULE IS $2,000

NHTSA complaint #11016038 — an unverified report by a vehicle owner.

Fort Smith, AR

AIR BAGS

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE.

NHTSA complaint #10919283 — an unverified report by a vehicle owner.

at 150,000 miles Bedford, KY

SERVICE BRAKES

THE CAR WAS DRIVEN IN THE MORNING THEN PARKED AT MY HOME. WHEN I WENT TO USE IT AGAIN IT WILL NOT COME OUT OF PARK. THE LIGHT WILL NOT GO OUT SO THAT I CAN PULL THE GEAR SHIFT OUT OF PARK.

NHTSA complaint #10915301 — an unverified report by a vehicle owner.

at 29,000 miles Sierra Vista, AZ

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE CONVERTIBLE. WHILE DRIVING APPROXIMATELY 40 MPH IN THE RAIN, WATER SUDDENLY LEAKED INTO THE CABIN OF THE VEHICLE AND ONTO THE DRIVER. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000.

NHTSA complaint #10894695 — an unverified report by a vehicle owner.

at 102,000 miles Chino, CA

ELECTRICAL SYSTEM

WE PURCHASE OUR 2002 VW BEATLE FROM A PRIVATE 6 YEARS AGO. WE HAVE REPLACED THE FUSE BOX ABOVE THE BATTERY ON 3 PREVIOUS OCCASIONS AS THE BOX SHORTS OUT AND MELTS CAUSING THE CAR TO TURN OFF AND NOT RESTART. THE FIRST TWO TIMES WE HAD REPAIR FACILITIES FIX THE PROBLEM TO THE TUNE OF $500 PLUS EACH TIME. THE 3RD TIME THIS HAPPENED I ORDERED THE PART ON LINE AND DID THE REPAIR MYSELF. WELL IT JUST BURNED OUT AGAIN THIS WEEK WHICH NOW MAKES 4 TIMES IN A 6 YEAR HISTORY THIS HAS OCCURRED. I TALKED WITH VW CONCERNING THIS AND THEY SAID THE CABLE WAS TOO SMALL WHEN VW FIRST MANUFACTURED THE CAR. SO THE 3RD TIME IT WENT OUT I REPLACED THE SO CALLED FAULTY CABLE AS WELL. WELL I GUESS THAT WASN'T THE PROBLEM AS I SAID IT NOW BURNED UP AGAIN AND THAT WAS REPLACING THE CABLE AND GOING TO A LARGER GAGE SIZE WIRE THAT VW SUGGESTED. NOT WHAT SHOULD I JUST EXPECT IT TO HAPPEN AGAIN. NEEDLESS TO SAY I HAVE SEEN THIS SAME COMPLAINT SEVERAL TIMES WHEN IS VW GOING TO STAND UP AND TAKE RESPONSIBILITY. I KNOW HAVE SPENT OVER $1500 FIXING THE SAME THING NOW FOR THE 4TH TIME. VERY DISAPPOINTING VW.

NHTSA complaint #10893554 — an unverified report by a vehicle owner.

at 135,000 miles West Dundee, IL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING APPROXIMATELY 15 MPH, ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY DIED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED SEVERAL OTHER TIMES. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. ...UPDATED 08/15/16 *BF THE CONSUMER STATED THE ALTERNATOR WAS REPLACED AND THE BATTERY WAS CHARGED.

NHTSA complaint #10884900 — an unverified report by a vehicle owner.

at 54,000 miles Santa Clarita, CA

SEATS

THE INTERIOR SMELLS STRONGLY OF CRAYONS AND WILL NOT GO AWAY WITH SHAMPOOING, CLEANING AND/OR OTHER METHODS OF ODOR REMOVAL. THE ODOR IS VERY STRONG AND RUBS OFF ON CLOTHING AND SKIN WHILST SEATED.

NHTSA complaint #10864673 — an unverified report by a vehicle owner.

at 54,000 miles Santa Clarita, CA

UNKNOWN OR OTHER

THE INTERIOR SMELLS STRONGLY OF CRAYONS AND WILL NOT GO AWAY WITH SHAMPOOING, CLEANING AND/OR OTHER METHODS OF ODOR REMOVAL. THE ODOR IS VERY STRONG AND RUBS OFF ON CLOTHING AND SKIN WHILST SEATED.

NHTSA complaint #10864673 — an unverified report by a vehicle owner.

at 54,000 miles Santa Clarita, CA

STRUCTURE:BODY

THE INTERIOR SMELLS STRONGLY OF CRAYONS AND WILL NOT GO AWAY WITH SHAMPOOING, CLEANING AND/OR OTHER METHODS OF ODOR REMOVAL. THE ODOR IS VERY STRONG AND RUBS OFF ON CLOTHING AND SKIN WHILST SEATED.

NHTSA complaint #10864673 — an unverified report by a vehicle owner.

LA, CA

VEHICLE SPEED CONTROL

WHEN I DRIVE THE CAR GO SLOW THEN FAST

NHTSA complaint #10853113 — an unverified report by a vehicle owner.

LA, CA

ENGINE

WHEN I DRIVE THE CAR GO SLOW THEN FAST

NHTSA complaint #10853113 — an unverified report by a vehicle owner.

LA, CA

ELECTRONIC STABILITY CONTROL (ESC)

WHEN I DRIVE THE CAR GO SLOW THEN FAST

NHTSA complaint #10853113 — an unverified report by a vehicle owner.

at 8,000 miles Satsuma, FL

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.

NHTSA complaint #10845673 — an unverified report by a vehicle owner.

at 70,000 miles Gonzales, LA

AIR BAGS

TL* THE CONTACT OWNS A 2002 VOLKSWAGEN BEETLE. WHEN THE CONTACT STARTED THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE DEALER PREVIOUSLY REPLACED THE AIR BAG SENSOR, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 10/18/2017

NHTSA complaint #10723143 — an unverified report by a vehicle owner.

Hesperia, CA Crash

AIR BAGS

I WAS STRUCK BY A DRIVER ON THE FREEWAY GOING ABOUT 30 MPH WHO WAS SWITCHING LANES AND HIT MY DRIVER SIDE TIRE AND DRIVER SIDE FENDER ON MY CAR. MY AIRBAGS DID NOT DEPLOY. I HAVE CONTINUOUSLY CONTACTED AND HAD MY VEHICLE SERVICED FOR THE DEFECTIVE AIRBAG SEVERAL TIMES. I AM A SINGLE MOTHER OF TWINS AND THIS IS MY ONLY CAR SO I COULD NOT TAKE THE VEHICLE IN EVERY TWO TO FOUR WEEKS FOR THIS SAME PROBLEM THAT HAS LASTED SINCE I PURCHASED THE VEHICLE. I HAVE ALL THE RECORDS SHOWING ALL THE TIMES I HAVE TAKEN THE VEHICLE IN TO GET THE AIRBAG LIGHT FIXED AND EVERY TIME THE VW COMPANY FIXED IT A FEW DAYS TO A WEEK LATER IT WOULD COME BACK ON. THIS HAS BEEN GOING ON SINCE AUGUST OF 2006.

NHTSA complaint #10715573 — an unverified report by a vehicle owner.