Owners have filed 295 complaints
about the 2009 Volkswagen GTI with NHTSA between 2008 and 2026.
The largest single group is the brakes.
Across this model's run it ranks 7 of 29 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Volkswagen GTI. 50 means typical for this
model; 100 means roughly double.
Severity — 19
3.7% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 18
11% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
93.2%
1,000 – 9,999 miles
114.0%
10,000 – 24,999 miles
41.4%
25,000 – 49,999 miles
238.3%
50,000 – 74,999 miles
8430.3%
75,000 – 99,999 miles
7226.0%
100,000 – 149,999 miles
6824.5%
150,000+ miles
62.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Configuration
Overall
Front
Side
Rollover
2009 Volkswagen GTI 4-DR. w/SAB
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2009 Volkswagen GTI 2-DR. w/SAB
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 2008peak 12Apr 2026
NHTSA investigations into the 2009 Volkswagen GTI
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE09035Opened 17 Jul 2009Closed 19 Nov 2009POWER TRAIN:MANUAL TRANSMISSION
VEHICLE STALL/LOSS MOTIVE POWER
THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE...
Recalls on the 2009 Volkswagen GTI
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
16V913000
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.
Risk: A loss of vehicle control can increase the risk of a crash.
09V333000
POWER TRAIN:AUTOMATIC TRANSMISSION
VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.
Risk: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 201662912,205 units in Canada
Brakes
On certain vehicles, a fault within the antilock brake system (ABS) may cause the module to fail during ABS and/or electronic stability control (ESC) activation. This will cause warning lights for ABS, brake and the ESC systems to illuminate. If this happens, the brake system related vehicle stabilizing functions (ABS/ESC) may not be available, increasing the risk of a loss of vehicle control and could lead to a crash causing injury and/or property damage. Correction: Dealers will update the ABS control module with improved diagnostic capability to detect insufficient PCU ground connection. ABS modules with insufficient ground connections will be replaced.
Recall 201406919,349 units in Canada
Electrical
On certain vehicles, a fuse can overheat and damage the fuse box, causing a partial loss of exterior vehicle lighting. This could increase the risk of a crash causing injury and/or damage to property. Correction: Dealers will install a fuse of an updated design.
Recall 20092493,467 units in Canada
Powertrain
On certain Audi A3, TT, TT Roadster, and Volkswagen EOS, Golf wagon, GTI, Jetta and Jetta wagon equipped with a Direct-Shift Gearbox (DSG), the wiring harness of a temperature sensor in the DSG may have connector wires that were insufficiently crimped during assembly. As such, the temperature sensor could falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to the Neutral position. A loss of propulsion, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing personal injury or death. Correction: Dealers will reprogram the transmission control module with updated software..
Reports where the owner recorded a crash, a fire, an injury or a death.
Umatilla, FLFire
ELECTRICAL SYSTEM
The warning light went on engine oil pressure off. Search manual. Then it wouldn't start. But lights where on so we put a new starter. But it wouldn't turn the engine. So We thought it must be the battery needs a jump start. And then wire from battery to starter caught on fire? I Googled the problem, and found that there had been recalls for that faulty wire before.
NHTSA complaint #11543629 — an unverified report by a vehicle owner.
at 52,000 milesTroy, MICrash
SERVICE BRAKES
I WAS DRIVING ON THE FREEWAY WHEN I HAD TO MAKE A SUDDEN STOP. MY BRAKES LOCKED UP AND MY ABS, BRAKE, AND ESC LIGHTS CAME ON. I TRIED TO REGAIN CONTROL BUT ENDED UP SPINNING OUT ON THE FREEWAY AND HITTING THE GUARD RAIL. HAD TO FIX TAILLIGHT AND BUMPER IS SCRATCHED. THIS PROBLEM IS EXTREMELY DANGEROUS BECAUSE WHEN I WAS BRAKING I WAS BRAKING UNDER THE IMPRESSION THAT MY ABS SYSTEM WAS WORKING CORRECTLY AND I DID NOT PUMP THE BRAKES. I WAS ONLY NOTIFIED THAT MY ABS, ESC, AND BRAKE WERE HAVING ISSUES AFTER I WAS IN THE PANIC BRAKE AND IT WAS TOO LATE TO REACT AND START PUMPING THE BRAKES. THE ABS, ESC, AND BRAKE LIGHTS TURN OFF AFTER THE CAR IS RESTARTED BUT THE PROBLEM IS STILL THERE. I HAVE TRIED BRAKING HARD ON WET PAVEMENT AFTERWARDS TO TEST THE ISSUE AND THE ABS, ESC, AND BRAKE LIGHTS TURN ON AGAIN WHEN THE ABS IS SUPPOSED TO ENGAGE. I RESTART THE CAR AND THERE IS NO WARNING THAT THE ABS SYSTEM IS HAVING TROUBLE. I BEGAN SEARCHING FOR THE ISSUE RECENTLY AND FOUND ON A COUPLE FORUMS THAT MANY PEOPLE HAVE BEEN HAVING THE SAME ISSUE. I BELIEVE THE ISSUE IS WITH THE ABS CONTROL MODULE. THIS IS EXTREMELY DANGEROUS AND VOLKSWAGEN NEEDS TO RECALL ASAP.
NHTSA complaint #10906994 — an unverified report by a vehicle owner.
at 52,000 milesTroy, MICrash
ELECTRONIC STABILITY CONTROL (ESC)
I WAS DRIVING ON THE FREEWAY WHEN I HAD TO MAKE A SUDDEN STOP. MY BRAKES LOCKED UP AND MY ABS, BRAKE, AND ESC LIGHTS CAME ON. I TRIED TO REGAIN CONTROL BUT ENDED UP SPINNING OUT ON THE FREEWAY AND HITTING THE GUARD RAIL. HAD TO FIX TAILLIGHT AND BUMPER IS SCRATCHED. THIS PROBLEM IS EXTREMELY DANGEROUS BECAUSE WHEN I WAS BRAKING I WAS BRAKING UNDER THE IMPRESSION THAT MY ABS SYSTEM WAS WORKING CORRECTLY AND I DID NOT PUMP THE BRAKES. I WAS ONLY NOTIFIED THAT MY ABS, ESC, AND BRAKE WERE HAVING ISSUES AFTER I WAS IN THE PANIC BRAKE AND IT WAS TOO LATE TO REACT AND START PUMPING THE BRAKES. THE ABS, ESC, AND BRAKE LIGHTS TURN OFF AFTER THE CAR IS RESTARTED BUT THE PROBLEM IS STILL THERE. I HAVE TRIED BRAKING HARD ON WET PAVEMENT AFTERWARDS TO TEST THE ISSUE AND THE ABS, ESC, AND BRAKE LIGHTS TURN ON AGAIN WHEN THE ABS IS SUPPOSED TO ENGAGE. I RESTART THE CAR AND THERE IS NO WARNING THAT THE ABS SYSTEM IS HAVING TROUBLE. I BEGAN SEARCHING FOR THE ISSUE RECENTLY AND FOUND ON A COUPLE FORUMS THAT MANY PEOPLE HAVE BEEN HAVING THE SAME ISSUE. I BELIEVE THE ISSUE IS WITH THE ABS CONTROL MODULE. THIS IS EXTREMELY DANGEROUS AND VOLKSWAGEN NEEDS TO RECALL ASAP.
NHTSA complaint #10906994 — an unverified report by a vehicle owner.
at 86,000 milesOxford, MICrash
SERVICE BRAKES
THE BOSCH ABS BRAKE PUMP HAS FAILED. THIS CAUSES THE BRAKES TO LOSE ABS AND TRACTION CONTROL CAPABILITY IN THE EVENT OF HARD BRAKING EVENT. THIS ISSUE RE-SETS WITH EVERY IGNITION CYCLE AND SUDDENLY RE-APPEARS DURING THE BRAKING EVENT. THIS HAS HAPPENED TO ME THREE TIMES, 1ST TIME WAS COMPLETE SURPRISED AND SPUN 360 DEGREES IN THE ROAD, LUCKILY NO ONE WAS AROUND. VW DIAGNOSED ISSUE, $2500, REFUSED TO PAY OR ACKNOWLEDGE THIS IS AN ISSUE, DESPITE MANY COMPLAINTS. IN THE PAST TWO MONTHS, I HAVE SLID ACROSS TWO LANES OF TRAFFIC OVER A CURB THRU A BUSINESS FRONT YARD, LUCKILY NO DAMAGE TO ME OR VEHICLE. NEXT I SLID AGAIN, WHEN THE BRAKES FAILED AND HIT A CURB, $1500 DAMAGE TO MY CAR. VW AGAIN HAS REFUSED TO PAY FOR THE BRAKE PUMP FAILURE. THERE ARE MANY COMPLAINTS ON GTI BLOGS, VW CARES TWITTER ACCOUNT. IN SOME CASES VW HAS PAID FOR HAVE CONSUMER VEHICLE FIXED, BUT IN MY CASE THEY DENIED TWICE. ONCE BEFORE AND ONCE AFTER I HAD AN ACCIDENT. MY VW CASE MANAGER SAID MY CLAIM WAS DENIED, NO REAL REASON. I LIVE IN MICHIGAN, SO OUR WINTERS ARE LONG AND SNOW FILLED, I FEAR EVERYTIME I GET ON THE ROAD IN COULD BE MY LAST. I WON'T LET MY FAMILY DRIVE THIS CAR. I DON'T WANT ME OR SOME ELSE TO DIE BECAUSE OF THIS ISSUE. DURING THE EVENT, THE BRAKES COMPLETELY LOCK UP, LEAVING THE DRIVER WITH NO CONTROL IN WHAT MUST BE AN SITUATION IF YOU WERE BRAKING HARD TO BEGIN WITH. I FIND THIS ISSUE TO MUCH MUCH WORSE THAN THEIR DIESEL RIGGING SCHEME. THIS FAILURE WILL ACTUALLY KILL PEOPLE. VW HAS ALSO HAD BOSCH IMPROVE OR FIX THIS ISSUE ON LATER GTI MODELS. I CAN'T UNDERSTAND WHY AN ISSUE LIKE THIS IS NOT RECALLED. ONE LOST LIFE IS TOO MANY.
NHTSA complaint #10820101 — an unverified report by a vehicle owner.
at 62,000 milesSAN Antonio, TXCrash
SERVICE BRAKES
I BOUGHT THIS GTI USED FROM A FABULOUS VW DEALER WITH 55,000 MILES ON IT. I'VE OWNED THE VEHICLE ROUGHLY SIX OR SEVEN MONTHS AND UNDER HARD BRAKING, SHARP TURNS/MANEUVERS OR QUICK ACCELERATION I WOULD RANDOMLY GET THE ABS, TRACTION CONTROL AND FLASHING E-BRAKE LIGHT ILLUMINATED IN MY GAUGE CLUSTER. THESE WARNING LIGHTS WOULD STAY ON UNTIL THE IGNITION WAS SWITCHED OFF AND WHEN THE CAR WAS RESTARTED WOULD GO AWAY. WHILE DRIVING HOME FROM WORK YESTERDAY, NOW WITH 62,000 MILES, I APPLIED THE BRAKES WHILE GOING 45-50 MILES AN HOUR. THE CAR THAT WAS A GOOD 6 CAR LENGTHS IN FRONT OF ME HAD SLAMMED ON THEIR BRAKES SO I HAD AMPLE ROOM TO COME TO A STOP. AFTER APPLYING THE BRAKES ALL OF MY WHEELS LOCKED UP AND MY CAR BEGAN TO SPIN OUT OF CONTROL OFF THE ROAD. AFTER SPINNING TWICE MY CAR CAME TO REST ON THE SHOULDER FACING THE OPPOSITE DIRECTION. THE CAR CAME TO REST NOT MORE THAN A FOOT FROM A 30 OR 40 FOOT STEEP UNGUARDED GRADE. HAD THE CAR GONE ANY FURTHER I MIGHT HAVE BEEN SEVERELY INJURED, OR WORSE, KILLED. THE SAME LIGHTS WERE ILLUMINATED ON THE GAUGE CLUSTER. AFTER GATHERING MY NERVE AND DRIVING HOME I PARKED THE CAR IN MY DRIVE WAY. TURNED IT OFF AND TURNED IT BACK ON. AGAIN, ALL THE WARNING LIGHTS WERE GONE. I DID SOME ONLINE RESEARCH AND FOUND NUMEROUS ACCOUNTS OF THIS ISSUE INDICATIVE OF THE 2009 MODEL YEAR VW'S BUT NO RECALL HAS BEEN ISSUED. VW CUSTOMER SERVICE STATED THAT THEY WOULD NOT COVER ANY COSTS WHICH I REJECT AS I FEEL THAT I SHOULD NOT HAVE TO PAY THE HEFTY FEE OF REPLACING AND RECODING THE ABS MODULE AS IT SHOULDN'T HAVE FAILED TO BEGIN WITH.
NHTSA complaint #10789535 — an unverified report by a vehicle owner.
at 55,000 milesFort Collins, COCrash
WHEELS
DRIVING ON HIGHWAY 34 FROM GREELEY CO TOWARDS LOVELAND CO AT SPEED LIMIT OF 65. I APPLIED THE BREAKS TO ADJUST MY SPEED FOR TRAFFIC, AS I APPLIED THE BREAKS THE ABS CONTROL MODULE FAILED CAUSING WHEELS TO LOCK UP CAUSING THE LOSS OF CONTROL OF THE CAR. AFTER A MOMENT I WAS IN A DITCH WITH BENT WHEELS AND BODY DAMAGE TO MY GTI FROM THE SPEED LIMIT AND MILE MARKERS SIGNED I STUCK. MOST LIKELY THESE TWO POST WERE PROBABLY WHAT KEPT THE CAR FROM ROLLING AND KILLING ME. POLICE AND INSURANCE HAVE BEEN INFORMED OF THE CRASH.
NHTSA complaint #10725005 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 132,000 milesBronx, NY
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the ABS control unit indicator light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a communication loss; however, the vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The failure mileage was 132,000.
NHTSA complaint #11732775 — an unverified report by a vehicle owner.
at 132,000 milesBronx, NY
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2009 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, several unknown warning lights illuminated, and the ABS control unit indicator light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a communication loss; however, the vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control (ESC). The failure mileage was 132,000.
NHTSA complaint #11732775 — an unverified report by a vehicle owner.
Umatilla, FLFire
ELECTRICAL SYSTEM
The warning light went on engine oil pressure off. Search manual. Then it wouldn't start. But lights where on so we put a new starter. But it wouldn't turn the engine. So We thought it must be the battery needs a jump start. And then wire from battery to starter caught on fire? I Googled the problem, and found that there had been recalls for that faulty wire before.
NHTSA complaint #11543629 — an unverified report by a vehicle owner.
at 17,000 milesOceanside, NY
SERVICE BRAKES, HYDRAULIC
The contact owns a 2009 Volkswagen GTI. The contact stated while driving 35-40 MPH, the ABS warning light, traction control warning light, and the brake warning light illuminated. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control). Upon reprogramming the ABS module, the dealer informed the contact the ABS module failed the diagnostic test and needed to be replaced; however, the dealer informed the contact that he had to pay for the repair even though the recall remedy stated that the ABS module replacement was free of charge. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
NHTSA complaint #11482449 — an unverified report by a vehicle owner.
at 17,000 milesOceanside, NY
ELECTRONIC STABILITY CONTROL (ESC)
The contact owns a 2009 Volkswagen GTI. The contact stated while driving 35-40 MPH, the ABS warning light, traction control warning light, and the brake warning light illuminated. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 16V913000 (Service Brakes, Hydraulic, Electronic Stability Control). Upon reprogramming the ABS module, the dealer informed the contact the ABS module failed the diagnostic test and needed to be replaced; however, the dealer informed the contact that he had to pay for the repair even though the recall remedy stated that the ABS module replacement was free of charge. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000.
NHTSA complaint #11482449 — an unverified report by a vehicle owner.
Albuquerque, NM
SERVICE BRAKES
I recently purchased this used car and discovered that there is a recall on it. I made an appointment for the recall service. Prior to the appointment, the ABS warning light came on while driving the car. I took the car to University Volkswagen. They charged me for a diagnostic on the ABS system and have advised that the ABS module needs to be replaced and that I must have that done, before they can address the recall. I asked the service advisor if the issues with the ABS system were due to the recall issue, and he told me it was difficult to say. I escalated the issue, and they still tell me that I have to pay $3000 to replace the ABS module before they can do the recall work. It seems that if the ABS failure is due to the recall, that it should not be up to me to pay for the ABS module so that they can test the ABS module. Can you please help me with this situation, or advise me what steps to take next?
NHTSA complaint #11462527 — an unverified report by a vehicle owner.
at 110,000 milesWest Henrietta, NY
SERVICE BRAKES
ABS MODULE HAS BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL YEAR VOLKSWAGEN GTI. SOME VINS ARE NOT COVERED UNDER A RECALL EVEN THOUGH IT USES THE SAME ABS SYSTEM AND ABS MODULE THAT HAS BEEN KNOWN TO BE DEFECTIVE. ALL VINS THAT USE THIS ABS MODULE SHOULD BE COVERED UNDER THIS RECALL AS THIS IS A SAFETY HAZARD.
NHTSA complaint #11388670 — an unverified report by a vehicle owner.
at 90,000 milesNazareth, PA
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE RIGHT WITH AN ABNORMAL VIBRATION FELT IN THE BRAKE PEDAL. THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO YOUNG VOLKSWAGEN LOCATED AT 191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100, HOWEVER, THE RECALL REPAIR WAS NOT PERFORMED. THE VEHICLE WAS ALSO TAKEN TO CIOCCA VOLKSWAGEN OF ALLENTOWN LOCATED AT 1346 LEHIGH ST, ALLENTOWN, PA 18103, (610) 890-7050, WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
NHTSA complaint #11331995 — an unverified report by a vehicle owner.
at 90,000 milesNazareth, PA
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE PULLED TO THE RIGHT WITH AN ABNORMAL VIBRATION FELT IN THE BRAKE PEDAL. THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V913000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL). THE VEHICLE WAS TAKEN TO YOUNG VOLKSWAGEN LOCATED AT 191 COMMERCE PARK DR, EASTON, PA 18045, (610) 991-9100, HOWEVER, THE RECALL REPAIR WAS NOT PERFORMED. THE VEHICLE WAS ALSO TAKEN TO CIOCCA VOLKSWAGEN OF ALLENTOWN LOCATED AT 1346 LEHIGH ST, ALLENTOWN, PA 18103, (610) 890-7050, WHERE AN UNKNOWN SOFTWARE UPDATE WAS PERFORMED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
NHTSA complaint #11331995 — an unverified report by a vehicle owner.
at 115,000 milesTemecula, CA
SERVICE BRAKES
VEHICLE HAS A RECALL FOR THE ABS MODULE, I TOOK THE CAR INTO THE VW OF MURIETTA CALIFORNIA DEALER TO GET THE RECALL TAKEN CARE OF ON 1/11/20 AND THEY CLAIMED THAT THEY ASSUMED THAT THE MODULE HAD ALREADY BEEN DONE AND THEY CLAIMED TO HAVE CONTACTED VW OF AMERICA TO CLEAR THE RECALL IN THE SYSTEM. THEN ON 4/10/20 I TOOK THE VEHICLE TO THE SAME DEALER FOR AN UNRELATED ISSUE AND MENTIONED THE STILL ACTIVE RECALL, THEY THEN PROCEEDED TO TELL ME THAT THE MODULE WAS UNABLE TO BE UPDATED AND THAT I WOULD HAVE TO PAY AN ESTIMATE OF $1800 TO FIX THE RECALL. ON 4/16/20 I CALLED VW OF AMERICA TO WHICH THEIR RESPONSE WAS THAT VW OF MURRIETA DID NOT HAVE AN OPEN CLAIM WITH THEM ABOUT MY VEHICLE.
NHTSA complaint #11328709 — an unverified report by a vehicle owner.
at 115,000 milesTemecula, CA
ELECTRONIC STABILITY CONTROL (ESC)
VEHICLE HAS A RECALL FOR THE ABS MODULE, I TOOK THE CAR INTO THE VW OF MURIETTA CALIFORNIA DEALER TO GET THE RECALL TAKEN CARE OF ON 1/11/20 AND THEY CLAIMED THAT THEY ASSUMED THAT THE MODULE HAD ALREADY BEEN DONE AND THEY CLAIMED TO HAVE CONTACTED VW OF AMERICA TO CLEAR THE RECALL IN THE SYSTEM. THEN ON 4/10/20 I TOOK THE VEHICLE TO THE SAME DEALER FOR AN UNRELATED ISSUE AND MENTIONED THE STILL ACTIVE RECALL, THEY THEN PROCEEDED TO TELL ME THAT THE MODULE WAS UNABLE TO BE UPDATED AND THAT I WOULD HAVE TO PAY AN ESTIMATE OF $1800 TO FIX THE RECALL. ON 4/16/20 I CALLED VW OF AMERICA TO WHICH THEIR RESPONSE WAS THAT VW OF MURRIETA DID NOT HAVE AN OPEN CLAIM WITH THEM ABOUT MY VEHICLE.
NHTSA complaint #11328709 — an unverified report by a vehicle owner.
at 132,000 milesOAK Hill, VA
ELECTRICAL SYSTEM
AFTER DRIVING MY CAR FOR FIVE MINUTES, I HEARD A LOUD "POP" FROM THE CAR'S RIGHT SIDE. I LOOKED OVER AND OBSERVED THAT MY RIGHT SIDE VIEW MIRROR WAS BLACK BUT STILL INTACT. WHEN I PULLED OVER AND EXITED MY CAR, I FELT THE MIRROR WHICH FELT TO NO LONGER BE FLAT BUT WARPED IN VARIOUS SPOTS. IT IS QUITE APPARENT THE MIRROR OVERHEATED. MY MIRROR FUNCTION NOB WAS NOT IN THE "HEAT" POSITION AND WAS SET TO THE LEFT SIDE MIRROR POSITION. MY CONCERN IS THAT IT COULD HAVE STARTED A FIRE.
NHTSA complaint #11325090 — an unverified report by a vehicle owner.
at 88,000 milesBullard, TX
STEERING
MY CAR WAS AFFECTED BY THE 2017 RECALL FOR THE ABS MODULE. I WAS DRIVING AROUND A CORNER AND HIT BRAKES TO SLOW A LITTLE, THE ABS/TRACTION CONTROL/STEERING LIGHT(S) CAME ON AND MY BRAKES LOCKED MOMENTARILY CAUSE ME TO SLIDE. I CALLED LOCAL DEALER TO HAVE THE RECALL PERFORMED. THE DEALER STATED(AND VW AMERICA) THAT BECAUSE THEY WERE UNABLE TO PULL CODES FROM THE MODULE I WOULD NEED TO PAY TO REPLACE IT MYSELF AND THEN THEY COULD PERFORM THE RECALL. THIS IS COMPLETE AND UTTER STUPIDITY. THE MODULE WAS RECALLED DUE TO FAILURES. THEY SHOULD COVER THE COMPLETE COST TO REPLACE AND RECODE. I WAS QUOTED 2100.00 MY CAR ONLY HAS 88,000 MILES AND WELL TAKEN CARE OF.
NHTSA complaint #11324642 — an unverified report by a vehicle owner.
at 88,000 milesBullard, TX
SERVICE BRAKES
MY CAR WAS AFFECTED BY THE 2017 RECALL FOR THE ABS MODULE. I WAS DRIVING AROUND A CORNER AND HIT BRAKES TO SLOW A LITTLE, THE ABS/TRACTION CONTROL/STEERING LIGHT(S) CAME ON AND MY BRAKES LOCKED MOMENTARILY CAUSE ME TO SLIDE. I CALLED LOCAL DEALER TO HAVE THE RECALL PERFORMED. THE DEALER STATED(AND VW AMERICA) THAT BECAUSE THEY WERE UNABLE TO PULL CODES FROM THE MODULE I WOULD NEED TO PAY TO REPLACE IT MYSELF AND THEN THEY COULD PERFORM THE RECALL. THIS IS COMPLETE AND UTTER STUPIDITY. THE MODULE WAS RECALLED DUE TO FAILURES. THEY SHOULD COVER THE COMPLETE COST TO REPLACE AND RECODE. I WAS QUOTED 2100.00 MY CAR ONLY HAS 88,000 MILES AND WELL TAKEN CARE OF.
NHTSA complaint #11324642 — an unverified report by a vehicle owner.
at 88,000 milesBullard, TX
ELECTRONIC STABILITY CONTROL (ESC)
MY CAR WAS AFFECTED BY THE 2017 RECALL FOR THE ABS MODULE. I WAS DRIVING AROUND A CORNER AND HIT BRAKES TO SLOW A LITTLE, THE ABS/TRACTION CONTROL/STEERING LIGHT(S) CAME ON AND MY BRAKES LOCKED MOMENTARILY CAUSE ME TO SLIDE. I CALLED LOCAL DEALER TO HAVE THE RECALL PERFORMED. THE DEALER STATED(AND VW AMERICA) THAT BECAUSE THEY WERE UNABLE TO PULL CODES FROM THE MODULE I WOULD NEED TO PAY TO REPLACE IT MYSELF AND THEN THEY COULD PERFORM THE RECALL. THIS IS COMPLETE AND UTTER STUPIDITY. THE MODULE WAS RECALLED DUE TO FAILURES. THEY SHOULD COVER THE COMPLETE COST TO REPLACE AND RECODE. I WAS QUOTED 2100.00 MY CAR ONLY HAS 88,000 MILES AND WELL TAKEN CARE OF.
NHTSA complaint #11324642 — an unverified report by a vehicle owner.
at 125,000 milesLyons, IL
STEERING
A NUMBER OF WARNING LIGHTS COME ON WHEN THE CAR IS TURNED ON AND SOUND ALARMS COME ON AND OFF WHILE DRIVING. THE STEERING WHEEL MOVES ON ITS OWN AT TIMES AND THE SPEEDOMETER DOES NOT WORK. I TOOK THE CAR TO MY LOCAL VW DEALER LOCATED IN COUNTRYSIDE IL (AUTOBARN) KNOWING THAT THERE IS A RECALL ON THE ABS SYSTEM. THE DEALER EXPLAINED THAT THE ABS MODULE WAS NOT WORKING AND NEEDED REPLACEMENT ($2,400) PARTS AND LABOR AND THAT THE RECALL DID NOT COVER WHAT IS WRONG WITH THE PART.
NHTSA complaint #11309047 — an unverified report by a vehicle owner.
at 125,000 milesLyons, IL
SERVICE BRAKES
A NUMBER OF WARNING LIGHTS COME ON WHEN THE CAR IS TURNED ON AND SOUND ALARMS COME ON AND OFF WHILE DRIVING. THE STEERING WHEEL MOVES ON ITS OWN AT TIMES AND THE SPEEDOMETER DOES NOT WORK. I TOOK THE CAR TO MY LOCAL VW DEALER LOCATED IN COUNTRYSIDE IL (AUTOBARN) KNOWING THAT THERE IS A RECALL ON THE ABS SYSTEM. THE DEALER EXPLAINED THAT THE ABS MODULE WAS NOT WORKING AND NEEDED REPLACEMENT ($2,400) PARTS AND LABOR AND THAT THE RECALL DID NOT COVER WHAT IS WRONG WITH THE PART.
NHTSA complaint #11309047 — an unverified report by a vehicle owner.
at 125,000 milesLyons, IL
ELECTRONIC STABILITY CONTROL (ESC)
A NUMBER OF WARNING LIGHTS COME ON WHEN THE CAR IS TURNED ON AND SOUND ALARMS COME ON AND OFF WHILE DRIVING. THE STEERING WHEEL MOVES ON ITS OWN AT TIMES AND THE SPEEDOMETER DOES NOT WORK. I TOOK THE CAR TO MY LOCAL VW DEALER LOCATED IN COUNTRYSIDE IL (AUTOBARN) KNOWING THAT THERE IS A RECALL ON THE ABS SYSTEM. THE DEALER EXPLAINED THAT THE ABS MODULE WAS NOT WORKING AND NEEDED REPLACEMENT ($2,400) PARTS AND LABOR AND THAT THE RECALL DID NOT COVER WHAT IS WRONG WITH THE PART.
NHTSA complaint #11309047 — an unverified report by a vehicle owner.
at 114,000 milesPeyton, CO
POWER TRAIN
MY PRNDS LIGHTS FLASHING. WHEN I PUT CAR IN D OR R NOTHING HAPPENS. ACTS LIKE ITS IN NEUTRAL. HAPPENED WHILE DRIVING 65MPH ON WHY. FIX THIS PROBLEM NOW.
NHTSA complaint #11300342 — an unverified report by a vehicle owner.
at 62,300 milesLongwood, FL
STEERING
WHILE TAKING THE KIDS TO SCHOOL, MY TRACTION CONTROL LIGHT AND STEERING ASSIST LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT AND A LOSS OF DRIVE.AFTER TAKING THE VEHICLE TO AN OFFICIAL VW DEALERSHIP THEY SPENT 2 DAYS DIAGNOSING THE 6 PAGES OF FAULTS THAT CAME UP AND INFORMED ME THAT THE ABS MODULE HAS FAILED AND WILL REQUIRE REPLACEMENT.
NHTSA complaint #11290692 — an unverified report by a vehicle owner.
at 62,300 milesLongwood, FL
SERVICE BRAKES
WHILE TAKING THE KIDS TO SCHOOL, MY TRACTION CONTROL LIGHT AND STEERING ASSIST LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT AND A LOSS OF DRIVE.AFTER TAKING THE VEHICLE TO AN OFFICIAL VW DEALERSHIP THEY SPENT 2 DAYS DIAGNOSING THE 6 PAGES OF FAULTS THAT CAME UP AND INFORMED ME THAT THE ABS MODULE HAS FAILED AND WILL REQUIRE REPLACEMENT.
NHTSA complaint #11290692 — an unverified report by a vehicle owner.
at 62,300 milesLongwood, FL
ELECTRONIC STABILITY CONTROL (ESC)
WHILE TAKING THE KIDS TO SCHOOL, MY TRACTION CONTROL LIGHT AND STEERING ASSIST LIGHT CAME ON FOLLOWED BY THE CHECK ENGINE LIGHT AND A LOSS OF DRIVE.AFTER TAKING THE VEHICLE TO AN OFFICIAL VW DEALERSHIP THEY SPENT 2 DAYS DIAGNOSING THE 6 PAGES OF FAULTS THAT CAME UP AND INFORMED ME THAT THE ABS MODULE HAS FAILED AND WILL REQUIRE REPLACEMENT.
NHTSA complaint #11290692 — an unverified report by a vehicle owner.
at 80,000 milesCasselberry, FL
STEERING
ABS CODE 16352 PRESENT. CAR LOST CONSISTENT ELECTRONIC STEERING ASSISTANCE MAKING FOR VARYING STEERING WHEEL RESISTANCE DURING TURNING. MOST DASH INFORMATION (SPEED, FUEL GAUGE, ETC.) FLUCTUATED. THIS ISSUE NEEDS TO BE ADDRESSED FOR ALL VW VEHICLES WITH ABS CONTROL MODULE ISSUES, NOT JUST SOME. I BROUGHT THIS TO THE ATTENTION OF VW AND WAS TOLD THAT THE SPECIFIC FAULT I THREW WAS NOT COVERED (UNDER EXISTING RECALLS) EVEN THOUGH ALL ABS CONTROL MODULE ISSUES RESULT IN EVENTUAL FAILURE OF DASH CLUSTER AS WELL AS OBVIOUS SAFETY CONCERNS (WHICH IS EXACTLY WHAT HAPPENED RESULTING IN ONGOING COSTLY SHOP VISITS).
NHTSA complaint #11257293 — an unverified report by a vehicle owner.
at 80,000 milesCasselberry, FL
SERVICE BRAKES
ABS CODE 16352 PRESENT. CAR LOST CONSISTENT ELECTRONIC STEERING ASSISTANCE MAKING FOR VARYING STEERING WHEEL RESISTANCE DURING TURNING. MOST DASH INFORMATION (SPEED, FUEL GAUGE, ETC.) FLUCTUATED. THIS ISSUE NEEDS TO BE ADDRESSED FOR ALL VW VEHICLES WITH ABS CONTROL MODULE ISSUES, NOT JUST SOME. I BROUGHT THIS TO THE ATTENTION OF VW AND WAS TOLD THAT THE SPECIFIC FAULT I THREW WAS NOT COVERED (UNDER EXISTING RECALLS) EVEN THOUGH ALL ABS CONTROL MODULE ISSUES RESULT IN EVENTUAL FAILURE OF DASH CLUSTER AS WELL AS OBVIOUS SAFETY CONCERNS (WHICH IS EXACTLY WHAT HAPPENED RESULTING IN ONGOING COSTLY SHOP VISITS).
NHTSA complaint #11257293 — an unverified report by a vehicle owner.
at 80,000 milesCasselberry, FL
ELECTRONIC STABILITY CONTROL (ESC)
ABS CODE 16352 PRESENT. CAR LOST CONSISTENT ELECTRONIC STEERING ASSISTANCE MAKING FOR VARYING STEERING WHEEL RESISTANCE DURING TURNING. MOST DASH INFORMATION (SPEED, FUEL GAUGE, ETC.) FLUCTUATED. THIS ISSUE NEEDS TO BE ADDRESSED FOR ALL VW VEHICLES WITH ABS CONTROL MODULE ISSUES, NOT JUST SOME. I BROUGHT THIS TO THE ATTENTION OF VW AND WAS TOLD THAT THE SPECIFIC FAULT I THREW WAS NOT COVERED (UNDER EXISTING RECALLS) EVEN THOUGH ALL ABS CONTROL MODULE ISSUES RESULT IN EVENTUAL FAILURE OF DASH CLUSTER AS WELL AS OBVIOUS SAFETY CONCERNS (WHICH IS EXACTLY WHAT HAPPENED RESULTING IN ONGOING COSTLY SHOP VISITS).
NHTSA complaint #11257293 — an unverified report by a vehicle owner.