46 of the
633 complaints about the 2000 Volkswagen Jetta are about the
airbag system — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
65,000 miles.
2000 VOLKSWAGEN JETTA I REARENDED A CAR AT 40 MPH MY FRONT BUMPER IS HANGING OFF AND SEATBELTS DID NOT WORK. VOLKSWAGEN WAS NOTIFIED AND IS HAVING A VW MEMBER LOOK AT THE CAR IN BELLIVILL AUTO SALVAGE 310 OAKHILL RD EXETER RI. DUE TO FAULTY AIR BAGS MY HEAD HIT WINDSHIELD AND CHEST HIT WHEEL DUE TO SEATBELTS.
NHTSA complaint #10262751 — an unverified report by a vehicle owner.
at 64,000 milesChesterfield, MO
AIR BAGS
AIRBAG FAILURE LIGHT ON DASH CAME ON AT 65,000 MILES. I HAVE READ MANY REPORTS OF AN INTERNAL FAULT WITH THE FIRMWARE IN THE ORIGINAL FACTORY CRASH SENSOR, I THINK THE MANUFACTURE (VOLKSWAGEN) SHOULD RECALL AND REPLACE THESE DEFECTIVE SENSORS. THE AIRBAG MAY DEPLOY AT ANY TIME OR NOT DEPLOY IN A WRECK.
NHTSA complaint #10216648 — an unverified report by a vehicle owner.
at 172,000 milesManchester, NH
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. THE AIR BAG WARNING LIGHT ILLUMINATED. THE MECHANIC STATED THAT THE AIR BAG CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 174,000.
NHTSA complaint #10215377 — an unverified report by a vehicle owner.
at 78,205 milesBoynton Beach, FL
AIR BAGS
TODAY I TOOK MY DAUGHTERS 2000 JETTA IN FOR SERVICE. I HAVE HAD MANY PROBLEMS WITH THIS CAR AND I TAKE IT TO VW DEALERSHIP FOR SERVICE AND RECALLS. MY DAUGHTER WAS DRIVING AND THE AIR BAG LIGHT SUDDENLY CAME ON. I TOOK THE CAR TO THE VW DEALERSHIP AND WAS CHARGED ONE HUNDRED DOLLARS FOR THE COMPUTERIZED CHECK-UP. I WAS THEN INFORMED THAT THERE WAS A SERIOUS PROBLEM WITH THE DRIVERS'' SIDE AIR BAG. THE MECHANIC SAID THAT THE PROBLEM COULD CONSIST OF ANYTHING FROM AN ELECTRICAL SHORT TO THAT OF A MALFUNCTIONING AIR BAG UNIT. HE STATED THAT THE PRICE TO FIX THIS PROBLEM WOULD BE WELL OVER A THOUSAND DOLLARS. HE ALSO SAID THAT SINCE THE DRIVERS SIDE AIR BAG WAS MALFUNCTIONING THE CARS INTERNAL COMPUTER HAD SHUT OFF ALL THE OTHER AIR BAGS WITHIN THE CAR. THE CAR IS IN THE DEALERSHIP RIGHT NOW AWAITING SERVICE. YOU ARE THE THIRD PERSON I HAVE TALKED TO AT THE DEALERSHIP REGARDING THIS SAFETY ISSUE. I HAVE YET TO RECEIVE ANY ANSWERS. SAFETY IS ONE OF THE MOST IMPORTANT FACTORS IN CARS TODAY AND THAT IS WHY I PURCHASED THIS JETTA. YOUR ADVERTISEMENTS STATE THAT THIS CAR IS ONE OF THE SAFEST ON THE MARKET. IT IS DEFINITELY NOT A SAFE CAR NOW AND VW COMPANY REFUSES TO HELP ME FIX A PROBLEM THAT SHOULD NEVER HAVE BEEN AN ISSUE. I HAVE TALKED TO SEVERAL MECHANICS AND THEY HAVE NEVER HEARD OF SUCH A PROBLEM. ALL OF THEM AGREED THAT THE DEALERSHIP SHOULD FIX THE PROBLEM AND ABSORB THE PRICE WITH NO QUESTIONS ASKED. THIS ISSUE NEEDS TO BE RESOLVED IMMEDIATELY. I'LL TAKE THIS MATTER AS FAR AS IT NEEDS TO BE TAKEN FOR A FAIR RESOLUTION. MY DAUGHTERS SAFETY IS VERY IMPORTANT TO ME AND WILL NOT LET HER DRIVE IN AN UNSAFE CAR.
NHTSA complaint #10154899 — an unverified report by a vehicle owner.
Fresno, CACrash3 injured
AIR BAGS:SIDE/WINDOW
VEHICLE WAS HIT ON THE DRIVER SIDE BY ANOTHER VEHICLE (FORD F-250); SIDE AIRBAG DID NOT DEPLOY.
NHTSA complaint #10139612 — an unverified report by a vehicle owner.
at 65,000 milesFresno, CACrash
AIR BAGS:FRONTAL
DT: WAS DRIVING ON AN INTERSTATE AT 70 MPH AND WAS INVOLVED IN HEAD ON COLLISION WITH THE CENTER DIVIDER OF THE HIGHWAY. UPON IMPACT, AIR BAGS DID NOT DEPLOY. THIS WAS FRONT IMPACT, NO OTHER VEHICLES WERE INVOLVED. DID NOT TAKE VEHICLE TO A DEALER OR REPAIR SHOP, VEHICLE WAS TOTALED. THE CAR WAS TAKEN TO A SALVAGE YARD. NO ONE HAD INSPECTED THE VEHICLE. *AK
NHTSA complaint #10132277 — an unverified report by a vehicle owner.
at 37,000 milesLawton, MICrash1 injured
AIR BAGS
I WAS INVOLVED IN A ROLL CRASH AND NON OF MY AIR BAGS DEPLOYED WHICH MAY HAVE PREVENTED AN INJURY.
NHTSA complaint #10130913 — an unverified report by a vehicle owner.
at 37,000 milesSouth Bend, IN
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
WHEN ADJUSTING THE DRIVER SIDE SEAT AIR BAG SENSOR LIGHT STAYED ON. *AK
NHTSA complaint #10099541 — an unverified report by a vehicle owner.
Wickliffe, OH
AIR BAGS:SIDE/WINDOW
WHILE DRIVING CONSUMER NOTICED SMOKE COMING FROM THE DRIVER SIDE SEAT. CONSUMER WAS ABLE TO DRIVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE PASSENGER'S SIDE AIR BAG DEPLOYED INADVERTENTLY.
NHTSA complaint #10092184 — an unverified report by a vehicle owner.
at 40 milesPeoria, ILCrash3 injured
AIR BAGS:FRONTAL
DURING HEAD-ON COLLISION WITH A METAL BRIDGE, AIRBAGS FAILED TO DEPLOY. APPROXIMATE SPEED AT IMPACT 40 MPH. DRIVE & PASSENGER INJURED AND CAR FRONT END COMPLETELY DEMOLISHED. AWAITING INSURANCE CO. INVESTIGATION AS TO EXTENT OF DAMAGE, POSSIBLY TOTAL LOSS.
NHTSA complaint #10074591 — an unverified report by a vehicle owner.
SAN Francisco, CACrash1 injured
AIR BAGS
REAR-ENDED WHILE AT A STOP. AIR BAG DID NOT DEPLOY.
NHTSA complaint #10058597 — an unverified report by a vehicle owner.
at 117,000 milesMiddletown, MDCrash1 injured
AIR BAGS:FRONTAL
MY DAUGHTER WAS DRIVING HOME AT APPROXIMATELY 11:15 PM IN SNOWING CONDITIONS WHEN SHE STRUCK A SNOW PLOW TRUCK IN THE REAR. THE FRONT OF THE CAR WAS DEMOLISHED AND THE SPREADER DEVICE CAME THROUGH THE WINDSHIELD, CAUSING SEVERE FACIAL LACERATIONS. THE AIRBAGS DID NOT DEPLOY. THERE WAS NO AIRBAG MALFUNCTION LIGHT ON THE DASH PRIOR TO THE ACCIDENT. THERE IS NO BRUISING ACROSS HER SHOULDER OR CHEST FROM THE SEATBELT (YET), THOUGH SHE WAS WEARING IT. THE AIRBAG CONTROLLER AND ECM HAVE NOT BEEN CHECKED FOR STORED FAULT CODES.
NHTSA complaint #10054960 — an unverified report by a vehicle owner.
Palisades Park, NJ
AIR BAGS
WHILE DRIVING, THE AIR BAG WARNING LIGHT APPEARED ON THE DASHBOARD. *AK *JB
NHTSA complaint #10050328 — an unverified report by a vehicle owner.
Center, TXCrash2 injured
AIR BAGS:FRONTAL
SEAT BELT EQUIPMENT DID NOT WORK PROPERLY DURING AN ACCIDENT.*MR THE AIR BAGS FAILED TO DEPLOY WHEN THE CONSUMERS VEHICLE WAS HIT ON THE RIGHT PASSENGER SIDE. *PH
NHTSA complaint #10042054 — an unverified report by a vehicle owner.
Henderson, NV
AIR BAGS
DATE OF FIRST KNOWN PROBLEM PROVIDED. HAVE ALREADY BEEN THROUGH BBB AUTOLINE REGARDING MOST OF THE DEFECTS LISTED AND THOUGHT MANUFACTURER HAD FIXED THEM. NOW VEHICLE HAS THE SAME PROBLEMS PLUS MORE. ALL WORK BEING DONE AT DEALERSHIP IS AT MANUFACTURER'S EXPENSE, HOWEVER, THIS CAR IS A MAJOR INCONVENIENCE DUE TO UNRELIABILITY. ELECTRICAL PROBLEMS AREN'T SOLVED WITH REPLACED WIRING HARNESSES, UNSAFE DOOR HINGES AND WINDOW REGULATORS MAKE FOR HAZARDOUS DRIVING CONDITIONS, AIRBAG SENSOR PROBLEMS, AND QUICK TO WEAR OUT REAR BRAKES ARE ALL VERY DANGEROUS DEFECTS FOR A NEW CAR OWNER TO SUFFER WITH. DT
NHTSA complaint #768643 — an unverified report by a vehicle owner.
Mount Dora, FLCrash
AIR BAGS:SIDE/WINDOW
AT 60MPH VEHICLE CRASHED, AND PASSENGER'S SIDE AIRBAG DID NOT DEPLOY. CAUSE UNKNOWN. DEALER NOTIFIED.
NHTSA complaint #8012894 — an unverified report by a vehicle owner.
Derry, NH
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON AT 15,500 MILES NINE MONTHS AFTER PURCHASING VEHICLE, THE DEALER REPLACED THE AIRBAG CIRCUITRY UNDER WARRANTY, NINE MONTHS LATER THE AIRBAG LIGHT CAME ON AGAIN.
NHTSA complaint #785692 — an unverified report by a vehicle owner.
MT Tabor, NJCrash
AIR BAGS:FRONTAL
WHILE TRAVELING ON HIGHWAY, AND WITHOUT PRIOR WARNING ANOTHER VEHICLE VEERED INTO CONSUMERS VEHICLE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYES. DEALERSHIP WAS AWARE OF PROBLEM.*AK THERE WAS ONE INJURY.
NHTSA complaint #8007441 — an unverified report by a vehicle owner.
Hudson, FLCrash
AIR BAGS:FRONTAL
WHILE DRIVING AT 85 MPH CONSUMER LOST CONTROL OF VEHICLE AND IT STARTED FLIPPING. NONE OF FRONT AIR BAGS DEPLOYED, EXCEPT FOR DRIVER SIDE AIR BAG WHICH JUST FELL OUT.
NHTSA complaint #8006695 — an unverified report by a vehicle owner.
Hudson, FLCrash
AIR BAGS:SIDE/WINDOW
WHILE DRIVING AT 85 MPH CONSUMER LOST CONTROL OF VEHICLE AND IT STARTED FLIPPING. NONE OF FRONT AIR BAGS DEPLOYED, EXCEPT FOR DRIVER SIDE AIR BAG WHICH JUST FELL OUT.
NHTSA complaint #8006695 — an unverified report by a vehicle owner.
Derry, NH
AIR BAGS
TOOK VEHICLE TO AMOSKEAG EUROPEAN AUTO FOR DIAGNOSIS OF AIR BAG LIGHT FOUND TO BE AN INTERNAL FAULT,(EITHER WIRING OR BAG ITSELF CAME UP WITH 10 CODES) BROUGHT TO DEALER AND CONFIRMED AN INTERNAL FAULT WITH BAG ITSELF! HAD TO REPLACE PASS. SIDE FRONTAL AIRBAG OUT OF MY OWN POCKET AT A COST OF OVER $490.00 DUE TO BEING OUT OF WARRANTY BECAUSE OF MILAGE. I DONT FEEL THAT A 1 YR OLD CAR SHOULD HAVE AN AIR BAG PROBLEM!! OBVIOUSLY THERE IS A SERIOUS PROBLEM WITH THE AIR BAGS IN THESE VEHICLES AND I THINK THAT CONSUMERS SHOULD BE INFORMED ABOUT THIS, A RECALL ISSUED, AND ALL OUT OF POCKET EXPENSES REIMBERSED TO CONSUMERS THAT HAVE HAD TO PAY OUT OF POCKET EXPENSES DUE TO A WELL KNOW (DEALER / MANUFACTUER KNOWN) PROBLEM! ALL THEY CAN SAY IS THAT ITS OUT OF WARRANTY IF YOU WANT IT FIXED YOU HAVE TO PAY. I DONT FIND THAT TO BE A FAIR PRACTICE AT ALL! ANY HELP / INFO. YOU CAN PROVIDE WOULD AND WILL BE GREATLY APPRECIATED! THANK YOU.
NHTSA complaint #759568 — an unverified report by a vehicle owner.
Sacramento, CACrash
AIR BAGS:SIDE/WINDOW
AIR BAG ON REAR PASSENGER DOOR DID NOT DEPLOY UPON IMPACT. VEHICLE WAS HIT BY TWO VEHICLES DRIVING 55-60MPH AND WAS TOTALLED. DEALER HAS BEEN NOTIFIED.
NHTSA complaint #8003028 — an unverified report by a vehicle owner.
Sacarameto, CACrash
AIR BAGS:SIDE/WINDOW
AT 15-20 MPH MAKING A LEFT TURN CONSUMER'S VEHICLE WEAS STRUCK BY 2 OTHER VEHICLES, RESULTING IN A COLLISON. REAR PASSENGER DOOR SIDE AIR BAG DIDN'T DEPLOY.
NHTSA complaint #8002985 — an unverified report by a vehicle owner.
Sacramento, CACrash
AIR BAGS:SIDE/WINDOW
WHILE PULLING FROM A LIGHT,ANOTHER VEHICLE RAN A RED LIGHT AND T-BONED JETTA ON PASSENGER'S SIDE AT FIFTY FIVE MILES PER HOUR. VEHICLE SLAMMED INTO UTILITY POLE ON DRIVER'S SIDE, AND NEITHER SIDE AIRBAG DEPLOYED. PLEASE PROVIDE FURTHER DETAILS.
NHTSA complaint #8002414 — an unverified report by a vehicle owner.
Derry, NH
AIR BAGS
THE AIRBAG WARNING LIGHT CAME ON AT 15,500 MILES NINE MONTHS AFTER PURCHASING VEHICLE, THE DEALER REPLACED THE AIRBAG CIRCUITRY UNDER WARRANTY, NINE MONTHS LATER THE AIRBAG LIGHT CAME ON AGAIN.
NHTSA complaint #785692 — an unverified report by a vehicle owner.
Marietta, GA
AIR BAGS:FRONTAL
CONSUMER STATES SHE WAS REAR ENDED ON AN INTERSTATE HIGHWAY AND PUSHED INTO THE SIDE OF AN 18 WHEELER, THE FRONT OF VEHICLE SUSTAINED DAMAGED AND NEITHER AIR BAG DEPLOYED.
NHTSA complaint #785441 — an unverified report by a vehicle owner.
ST Charles, MOCrash
AIR BAGS:FRONTAL
WHILE DRIVING CONSUMER WAS INVOLVED IN A SIDE IMPACT COLLISION IN WHICH SIDE AIR BAGS DID NOT DEPLOY. VEHICLE WAS ALSO EQUIPPED WITH FRONT AND REAR AIR BAGS ALL FAILED TO DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #891188 — an unverified report by a vehicle owner.
ST Charles, MOCrash
AIR BAGS:SIDE/WINDOW
WHILE DRIVING CONSUMER WAS INVOLVED IN A SIDE IMPACT COLLISION IN WHICH SIDE AIR BAGS DID NOT DEPLOY. VEHICLE WAS ALSO EQUIPPED WITH FRONT AND REAR AIR BAGS ALL FAILED TO DEPLOY. PLEASE GIVE ANY FURTHER DETAILS.
NHTSA complaint #891188 — an unverified report by a vehicle owner.
SAN Francisco, CA
AIR BAGS:FRONTAL
THIS IS THE FIFTH TIME THE VEHICLE HAS BEEN IN FOR AN AIRBAG FAULT PROBLEM WITH THE TENSION SET TO HIGH IN THE AIRBAG. VWOA HAS NOT BEEN ABLE TO APPROPRIATELY FIX THE PROBLEM AND IS PUTTING ME AT RISK DUE TO AIRBAG NOT WORKING CORRECTLY. THE AIRBAG UNIT NOW NEEDS TO BE REPLACED, BUT VWOA DOES NOT KNOW WHAT IS THE ROOT CAUSE OF THE PROBLEM WHICH IS A MAJOR SAFETY CONCERN FOR THOSE WITH THE PROBLEM. ROYAL MOTORS IS THE DEALER THAT THE VECHICLE IS CURRENTLY BEING WORKED ON. THE VEHICLE HAS ALSO BEEN TO DUBLIN MOTORS IN DUBLIN, CA AND LOEBER MOTORS IN CHICAGO, IL.
NHTSA complaint #745355 — an unverified report by a vehicle owner.
Dallas, TXCrash2 injured
AIR BAGS:FRONTAL
I LOST CONTROL OF MY VEHICLE AND STRUCK A TREE ON THE DRIVERS SIDE DOOR. DOOR DEFORMATION WAS SEVERE AND NONE OF THE FOUR AIRBAGS WENT OFF. BECAUSE OF THE BLUNT TRAUMA TO MY CHEST AND LOWER BODY, I SUFFERED A COLLAPSED LEFT LUNG, A RUPTURED SPLEEN, A BROKEN SCAPULA, FOUR FRACTURED RIBS AND A SHATTERED PELVIS. MY WIFE WHO WAS IN THE PASSENGER RECIEVED A FRACTURED COLLARBONE BECAUSE OF THE FORCE OF ME COLLIDING INTO HER. I WAS IN INTENSIVE CARE FOR A WEEK AND IN CRITICAL CONDITON FOR FOUR DAYS, MY LEFT LUNG WAS 70% FILLED WITH BLOOD AND I RECIEVED TWO CHEST TUBES AS WELL AS MY RUPTURED SPLEEN WAS REMOVED. I HAVE NOT RECIEVED ALL OF MY BILLS YET AND ALLREADY ALL OF THESE PROCEDURES ARE GOING TO COST OVER $100K.
NHTSA complaint #742843 — an unverified report by a vehicle owner.