FaultScore

2007 Volkswagen Jetta airbag problems

36 of the 280 complaints about the 2007 Volkswagen Jetta are about the airbag system — 13% of everything reported for this model year. Half of the failures with a mileage on record happened before 60,000 miles.

F

36

Complaints

6

Crashes

1

Fires

6

Injuries

Exactly what failed

AIR Bags 29 80.6%
Frontal 4 11.1%
Sensor/Control Module 1 2.8%
Side/Window 1 2.8%
On-Off Switch Assembly 1 2.8%

Airbags across every Volkswagen Jetta year

1995 23 2.8%
1999 31 3.8%
2000 46 5.6%
2001 103 12.5%
2002 110 13.3%
2003 81 9.8%
2004 23 2.8%
2005 30 3.6%
2006 65 7.9%
2007 36 4.4%
2008 20 2.4%
2009 35 4.2%
2010 31 3.8%
2011 36 4.4%
2012 34 4.1%
2013 31 3.8%
2014 37 4.5%
2015 17 2.1%
2017 21 2.5%
2019 16 1.9%

What owners said

Filed with NHTSA, in their own words.

at 110,000 miles St Clair Shores, MI

AIR BAGS

The contact owns a 2007 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the contact noticed that the air bag warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was informed that the failure could be duplicated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.

NHTSA complaint #11634854 — an unverified report by a vehicle owner.

at 100,000 miles LAS Vegas, NV

AIR BAGS

I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE

NHTSA complaint #11394583 — an unverified report by a vehicle owner.

at 185,000 miles IRA, MI

AIR BAGS

RECALL -ENGINE AND ENGINE COOLING I HAVE A 07 JETTA 2.0L. 2 MONTHS AGO I NOTICED A GAS SMELL WHEN I TOOK MY OIL CAP OFF I NOTICED THERE WAS A LOT OF STEAM/SMOKE & I COULD TELL THAT'S WHERE THE SMELL WAS COMING FROM. THERE WAS NOTHING VISIBLE OTHER THAN THE STEAM/GAS VAPOR. THE COOLANT LEVEL NEVER MOVES. I WAS ONLY GETTING 15 MILES TO THE GALLON BECAUSE IT WAS LEAKING INTO MY ENGINE. ON 7/13/19 THE ENGINE SEIZED (LOCKED) UP WHILE I WAS DRIVING IT. I WAS DRIVING MY WIFE TO WORK WITH OUR 5 YEAR OLD SON. I HAD JUST TURNED ON THE STREET OF HER WORK GOING 10 MILES AN HOUR & IT FELT LIKE MY CAR JUST DIED. I COULDN'T EVEN GET THE ENGINE TO TURN OVER. I HAD TO GET MY VEHICLE TOWED TO A REPAIR SHOP. WHICH IS WHEN I FOUND OUT THAT THE ENGINE SEIZED. I HAVE ABSOLUTELY NO TRANSPORTATION NOW. (RECALL FAULTY AIR BAGS MY CAR IS MILES AWAY AT THE REPAIR SHOP, SO I CAN'T TAKE A PICTURE OF THE AIR BAG LIGHT BUT IT TURNED ON ABOUT A WEEK AGO AND HASN'T SHUT OFF. MY CONCERN IS THAT THIS IS SOMETHING THAT A REPAIR SHOP CAN NOT FIX/ ITS GOING TO BE SO EXPENSIVE THAT I CAN'T AFFORD TO FIX IT. IT HAS FAULTY AIR BAGS THAT CAN JUST GO OFF WHILE I'M DRIVING! SAFETY BAGS ARE A 'MUST HAVE' & IT IS ILLEGAL TO SELL/PRODUCE ANY NON SAFE VEHICLE! I SEEN THAT VOLKSWAGEN COMPANY MADE A HAND FULL OF RECALLS ON THIS VEHICLE OVER THE LAST 8 YEARS. THE PREVIOUS OWNER KEPT THE CAR IN A GARAGE & STARTED IT DAILY HE JUST NEVER CHECKED FOR RECALLS. PARTS ON THIS CAR ARE COMPATIBLE WITH THE 06-09 JETTAS& SPORTWAGONS & HE HAD REPLACED PARTS. I'M UNSURE WHICH ONES WERE REPLACED. MY VEHICLE FALLS UNDER THE CATEGORY OF A VW JETTA SEDAN. I'M HAVING ALL OF THE SAME RECALL ISSUES THAT THE JETTA IS RECALLING FOR. & THE HORN DOES NOT WORK WHEN IT'S PARKED. YOUR COMPANY POSTED THE RECALLS FOR ALL OF THE SAME PROBLEMS THAT I'M HAVING WITH THIS VEHICLE! RECALL NO. 40J2/S4. RECALL NO. 20I4/U1. RECALL NO. Q8.

NHTSA complaint #11231739 — an unverified report by a vehicle owner.

at 154,200 miles Chesapeake, VA

AIR BAGS

THE AIR BAG LIGHY WAS COMING ON AND OFF THEN IT JUST STAYED ON , SO IT NEVER GOES OUT, EVERYTIME I GET IN MY CAR AND START IT UP THE AIR BAG LIGHT COMES ON AND STAYS ON.

NHTSA complaint #11128710 — an unverified report by a vehicle owner.

Hoosick Falls, NY Fire

AIR BAGS

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY. AN INDEPENDENT MECHANIC WAS MADE AWARE OF THE FAILURE AND PERFORMED A DIAGNOSTIC THAT DETERMINED THAT THE PASSENGER AIR BAG AND THE REAR SEAT AIR BAGS WERE FAULTY. IN ADDITION, WHILE THE VEHICLE WAS ON AN INCLINE, A BURNING ODOR ENTERED THE CABIN OF THE VEHICLE. AN UNKNOWN VOLKSWAGEN DEALER IN BENNINGTON, VERMONT WAS MADE AWARE OF THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA complaint #11031855 — an unverified report by a vehicle owner.

at 120,000 miles Bellevue, NE

AIR BAGS

AIRBAG INDICATOR LIGHT HAS COME ON AND FOR THE MOST PART REMAINS ON. FOR SHORT PERIODS OF TIME THE LIGHT WILL GO OFF, BUT INEVITABLY, IT ALWAYS TURNS BACK ON. THIS IS VERY CONCERNING AND SEEMS TO BE A SYSTEMIC ISSUE WITH THIS MAKE AND MODEL YEAR. MANY REPORT AIRBAGS NOT DEPLOYING IN THE EVENT OF AN ACCIDENT. VOLKSWAGEN NEEDS TO DO THE RIGHT THING AND ISSUE A RECALL BEFORE THEY HAVE A PR NIGHTMARE BY PUTTING PROFIT MARGINS OVER THE LIVES OF THEIR CONSUMERS.

NHTSA complaint #11003569 — an unverified report by a vehicle owner.

Montara, CA

AIR BAGS

TAKATA RECALL AIR BAG LIGHT

NHTSA complaint #11002516 — an unverified report by a vehicle owner.

Goshen, IN

AIR BAGS

PASSENGER FRONT AND SIDE AIRBAG SENSORS WENT BAD. WILL COST 1200.00 TO FIX BOTH. DRIVING AND LIGHT CAME ON.

NHTSA complaint #10947791 — an unverified report by a vehicle owner.

at 65,000 miles Cumming, GA

AIR BAGS

AIRBAG SENSORS MALFUNCTIONING AT LEAST TWICE ON DAUGHTER'S JETTA. JUST HAD THE FAULTY WIRING UNDER THE DRIVER'S SEAT REPAIRED AND, A FEW DAYS LATER, LIGHT IS BACK ON WITH YET ANOTHER DIAGNOSIS FOR ANOTHER ISSUE WITH THE CRASH SENSOR, POTENTIALLY. SEE ON THIS FEED THAT MANY OTHERS HAVE THE SAME ISSUE. WHY IS VW NOT ISSUING A LIFETIME RECALL?

NHTSA complaint #10886144 — an unverified report by a vehicle owner.

Manchester, GA

AIR BAGS

I WANTED TO GET MINE CALL AIRBAG CHECK FOR THE AIRBAG RECALL. BECAUSE MINE SON DRIVE THIS CALL EVERY DAY. BUT IT NOT COMING UP YOUR SYSTEM FOR THE RECALL WITH VIN. AND IT NEED TO BE ADDED BECAUSE MINE AIRBAG LIGHT COMING ON NOW AT ALL THIS TIME. PLEASE ADD IT PLEASE THANKS

NHTSA complaint #10881686 — an unverified report by a vehicle owner.

at 60,000 miles Manchester, GA

AIR BAGS

I HAD ISSUES WITH THE FUEL SYSTEM AND AIR BAG LIGHT ON JUST STARTED. BUT DEALER CARMAX DID NOT TELL ABOUT ANY RECALL FOR THE FUEL SYSTEM FEW YEARS AGO. BUT I JUST SEEN THAT IN YOUR SYSTEM. AND CAR MAX CHANGED ME A LOT OF MONEY FOR THE FUEL SYSTEM BEING REPLACE AROUND FEB/2016. SO CAN SOME PLEASE HELP ME WITH THIS ISSUES. AND WANTED TO WILL CARMAX BE ABLE GET REIMBURSE FOR THEM THANKS

NHTSA complaint #10881639 — an unverified report by a vehicle owner.

at 120,000 miles Murrieta, CA

AIR BAGS

MY VEHICLE HAS APPROXIMATELY 165K MILES. RIGHT AT ABOUT 120K MILES, THE TRANSMISSION STARTED SHIFTING HARSHLY. AT TIMES, THE TRANSMISSION WOULD GET STUCK AT 3RD GEAR, AND THE TRANSMISSION INDICATOR PANEL LIGHTS UP PRND ALL AT ONCE. THIS USUALLY HAPPENS WHEN DRIVING HILLS, OR STOP AND GO DRIVING. MY AIRBAG LIGHT IS ALSO ON CONSTANTLY. I'VE HAD THE ISSUE FIXED PREVIOUSLY, HOWEVER, THE ISSUE HAS RETURNED. LASTLY, MY PASSENGER SIDE DOOR DOES NOT LIKE ALL THE TIME. I'VE TRIED TO REMOTELY AND MANUALLY LOCK THE DOOR; HOWEVER, IT IS NOT WORKING PROPERLY.

NHTSA complaint #10789667 — an unverified report by a vehicle owner.

at 168,000 miles Griffin, GA

AIR BAGS

THE FRONT AND SIDE AIR BAG ON THE DRIVERS SIDE IS INOPERABLE DUE TO A WIRING PROBLEM UNDER THE DRIVERS SEAT.

NHTSA complaint #10661454 — an unverified report by a vehicle owner.

at 61,000 miles Cedar Rapids, IA

AIR BAGS

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING BUT THE VEHICLE WAS UNABLE TO BE DIAGNOSED AND THE CONTACT WAS ADVISED THAT THE AIR BAG POSSIBLY WOULD NOT DEPLOY IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

NHTSA complaint #10649229 — an unverified report by a vehicle owner.

at 38,000 miles Bogota, NJ

AIR BAGS

ON JULY OF 2013, THE VEHICLE WAS TAKEN IN TO OPEN ROAD VW AFTER REACHING OUT TO NHTSA AND VW OF AMERCIA FOR ASSISTANCE WITH GETTING THE CAR REPAIRED DUE TO THE WARRANTY BEING EXPIRED. THE VEHICLE HAD A SAFETY ISSUE WITH THE AIRBAGS THAT WOULD HAVE IMPAIRED THE AIRBAG FROM DEPLOYING IF INVOLVED IN AN ACCIDENT. VW REPAIRED THE VEHICLE AT NO CHARGE. ON SEPT OF 2014 IN THE EARLY MORNING THE AIR FAULT INDICATOR CAME ON AGAIN. I IMMEDIATELY CONTACTED OPEN ROAD VW AND EXPLAINED THE RECURRING ISSUE. I SPOKE TO [XXX] WHO STATED TO ME THAT THERE WAS NOTHING VW COULD DO SINCE THE VEHICLE IS OUT OF WARRANTY AND THAT THEY WERE NOT GOING TO REPAIR THE VEHICLE EVEN IF IT WAS A SAFETY ISSUE NOT BROUGHT UPON WEAR AND TEAR. SHE THEN ASKED ME TO CALL VW CUSTOMER CARE CENTER 1-800-822-8987 AND SPOKE TO A [XXX] WHO STATED TO ME IN A SARCASTIC MANNER THAT IF IT CONCERNED ME THAT MUCH I SHOULD GET IT REPAIRED BECAUSE THEY WERE NOT GOING TO STAND BY IT THIS TIME. I THEN ASKED TO SPEAK TO A SUPERVISOR AND HE REFUSED. I THEN ASKED FOR HIS COMPLETE NAME AND HE REFUSED TO PROVIDE HIS LAST NAME. HE THEN PUT ME ON HOLD FOR TEN MINUTES AND ATTEMPTED TO FIND A SUPERVISOR TO NO SUCCESS. I ALSO ASKED FOR A SUPERVISOR NAME AND NUMBER AND HE REFUSED TO PROVIDE THAT OR TRANSFER TO ANYONE THAT COULD. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10630602 — an unverified report by a vehicle owner.

at 98,000 miles Jackson, MS

AIR BAGS

THE AIRBAG LIGHT CAME ON ONE DAY WHILE DRIVING. PULLED OVER AND SHUT CAR OFF THEN RESTARTED AND LIGHT STAYED ON. LOOKED LIGHT UP IN MANUAL AND IT STATES THERE IS A PROBLEM WITH THE AIRBAG SYSTEM AND THEY MAY NOT DEPLOY IN AN ACCIDENT. THIS CONCERNS ME AS A MAJOR SAFETY ISSUE. SECONDLY MY PASSENGER SIDE DOOR LOCK FAILS TO LOCK OR UNLOCK INTERMITTENTLY. AS A RESULT I HAVE TO LEAVE MY CAR UNLOCKED AT TIMES SINCE THERE IS NO WAY TO LOCK THE DOOR MANUALLY. ALSO IS A SAFETY CONCERN IF THE DOOR WON'T UNLOCK IN A CRASH SITUATION.

NHTSA complaint #10594754 — an unverified report by a vehicle owner.

at 19,000 miles Oneida, NY Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 40 MPH ON WET ROADWAYS, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A DIRT EMBANKMENT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED SPINE AND NERVE INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.

NHTSA complaint #10588136 — an unverified report by a vehicle owner.

at 3,100 miles Germantown, MD

AIR BAGS

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKING SYSTEM HAD MALFUNCTIONED. THE VEHICLE WAS REPAIRED AND THE DEFECT WAS REMEDIED. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER SEAT HAD MALFUNCTIONED. THE DEALER DIAGNOSED THAT THE AIR BAG SYSTEM WAS DEFECTIVE AND NEEDED REPAIRING. THE VEHICLE WAS REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 3,100.

NHTSA complaint #10575983 — an unverified report by a vehicle owner.

at 45,000 miles Spring Hill, FL

AIR BAGS

MY VW JETTAS SENSOR FOR THE AIRBAG CONSTANTLY COMES ON WHEN I START THE CAR TELLING ME THAT THERE IS A PROBLEM WITH THE AIRBAG AND IT WILL NOT DEPLOY. PROBLEM FIRST STARTED BACK IN 2008(BOUGHT THE CAR BRAND NEW) AND WHEN I CONTACTED VW FOR REPAIR THEY TOLD ME THAT NONE OTHERS HAD THIS ISSUE AND THEY COULDN'T HELP ME. WHEN I STARTED DOING RESEARCH I'VE FOUND THERE ARE HUNDREDS IF NOT THOUSANDS OF PEOPLE SAYING THE SAME THING ABOUT THEIR VW AIRBAG SENSOR IS NOT WORKING PROPERLY AND THAT THE AIRBAG WON'T DEPLOY IN A CRASH.

NHTSA complaint #10574969 — an unverified report by a vehicle owner.

at 68,000 miles Pacifica, CA

AIR BAGS

A LIGHT CAME ON THE DASHBOARD WITH THE ICON OF THE AIRBAG. I LOOKED IT UP AND FOUND THAT IT WAS A WARNING LIGHT TELLING ME THAT THE SENSORS IN THE SEAT THAT DETECT SOMEONE SITTING IN THE SEAT WERE FAULTY AND COULD RESULT IN AIRBAGS NOT DEPLOYING IN THE EVENT OF AN IMPACT. OTHER OWNERS OF VW JETTAS FROM 2007 AND YEARS BEFORE AND AFTER HAVE EXPERIENCED THIS. THERE HAS BEEN NO RECALL ALTHOUGH MANY OWNERS, INCLUDING MYSELF, THINK THERE SHOULD BE.

NHTSA complaint #10549500 — an unverified report by a vehicle owner.

at 70,000 miles Galion, OH

AIR BAGS

MY CRASH SENSOR'S WENT OFF FOR NO REASON. THERE WAS NO ACCIDENT AT ALL. THIS IS CAUSING AN AIRBAG FAULT LIGHT TO BE ON IN MY CAR AND FROM WHAT I UNDERSTAND, THE AIRBAGS WILL NOT WORK NOW IF THE LIGHT IS ON. THE PREVIOUS OWNER OF MY CAR HAD THIS SAME FAULT FIXED (WITH ONLY ABOUT 20,000 MILES ON THE ODO). THERE ARE NUMEROUS COMPLAINTS OUT THERE ABOUT THESE SAME FAULTS ON THE SAME CARS (MKV JETTA, RABBIT/GTI). THERE NEEDS TO BE A RECALL TO FIX THIS SINCE IT IS A SAFETY HAZARD!

NHTSA complaint #10533992 — an unverified report by a vehicle owner.

at 27,000 miles Bogota, NY

AIR BAGS

ON JUNE 29 2012 AIRBAG INDICATOR LIGHT CAME. VEHICLE WAS TAKEN TO VW AND THEY STATED THAT IT WAS THE WIRE HARNESS UNDER THE PASSENGER SEAT. SINCE VEHICLE WA NOT UNDER WARRANTY I HAD TO PAY $375.00 TO GET IT REPAIRED (OR SO I THOUGHT) JULY 17TH 2013 AIRBAG LIGHT RETURNED. ON JULY 22ND 2013 I TOOK CAR IN TO VW THIS TIME THEY HAD MY CAR FOR TWO DAYS AND DIAGNOSED THE PROBLEM TO BE THE AIRBAG IGNITER. I QUESTIONED THE FACT THAT THEY DIDN'T CATCH THAT THE FIRST TIME AND THEY REPLIED THAT THE SCANNER DIDN'T CATCH IT(YEAH RIGHT) THE SERVICE GUY TELLS ME THAT ITS $500.00 FOR THE PART AND 8 HOURS OF LABOR, OUCH!!! ARE YOU KIDDING ME THAT IS A SAFETY ISSUE AND SHOULD BE COVERED REGARDLESS. I CONTACTED VWOA AND I'M STILL WAITING FOR A RESPONSE. I REFUSE TO PAY THAT MONEY FOR A SAFETY MATTER THAT IS CLEARLY A MANUFACTURE DEFECT. I WILL NEVER AGAIN BUY VW. I'M SEEKING REPAIR EXPENSE PAID BY VWOA AND A REFUND FOR THE HARNESS SINCE IT WAS NOT THE PROBLEM.

NHTSA complaint #10531753 — an unverified report by a vehicle owner.

at 58,000 miles Katy, TX Crash 1 injured

AIR BAGS

EVEN AFTER SUCH A BIG CRASH AIR BAG DID NOT DEPLOY. VEHICLE WAS TOTALED.I AM NOT SERIOUSLY INJURED BUT HAVE SEVERE PAIN IN THE NECK AND SHOULDERS.I AM THE LUCKY ONE THAT I SURVIVED WITH OUT ANY MAJOR INJURIES BUT TOO WORRIED ABOUT THE AIRBAGS BECAUSE LOT OF PEOPLES OUT THERE DRIVING THE SAME MODEL. PLEASE CONSIDER THIS HAS HIGH PRIORITY. I HAVE PICTURES OF THE CAR THAT I CAN SEND IN CASE YOU NEED THEM.

NHTSA complaint #10512014 — an unverified report by a vehicle owner.

at 35,286 miles Kenosha, WI

AIR BAGS

I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY AIR BAG. I TOOK MY VEHICLE TO THE LOCAL VW DEALERSHIP TO HAVE IT SERVICED AND WAS TOLD THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALL ISSUED BY VW. I WAS TOLD BY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE PASSENGER SEAT AIRBAG INCLUDING THE HARNESS MUST BE REPLACED IN ORDER TO BE OPERABLE. I WAS ALSO TOLD THE AIRBAG SYSTEM WOULD NOT WORK W/O REPAIR. THIS FAILURE OCCURRED ON MY VEHICLE WHICH IS 5 YEARS OLD AND HAS 35,286 MILES. IT IS NOT COVERED BY VW BECAUSE THE WARRANTY EXP'D AT 3 YRS/36K MILES. MY VEHICLE HAS FAR LESS MILEAGE AVERAGE THAN A VEHICLE NEWER THAN IT IS. THIS SAFETY EQUIPMENT FAILURE SHOULD NOT HAVE OCCURRED ON A VEHICLE THIS NEW UNLESS THERE WAS SOMETHING WRONG WITH IT. I DID NOT DO ANYTHING TO CAUSE THIS FAILURE TO OCCUR. FURTHER, I VERY SELDOM RIDE WITH OTHERS SO I SEE NO PLAUSIBLE REASON AS TO WHY THIS FAILURE WOULD HAVE OCCURRED IN REFERENCE TO THE SEAT USED LEAST IN MY VEHICLE. I WAS QUOTED A REPAIR PRICE OF $900 TO HAVE IT REPAIRED AND I FEEL VW SHOULD BE RESPONSIBLE FOR THIS AMOUNT NOT ME. THREE DAYS AGO I CONTACTED VW CUSTOMER CARE AND HAVE BEEN WAITING FOR SOMEONE TO CALL ME BACK REGARDING WHETHER OR NOT VW WILL PAY THE COST OF THIS REPAIR. IN THE MEANTIME, I AM WITHOUT THE USE OF MY VEHICLE AS I AM SCARED TO DRIVE IT IN FEAR THAT I CAN GET INTO AN ACCIDENT AND THE AIRBAGS WILL NOT DEPLOY.

NHTSA complaint #10484906 — an unverified report by a vehicle owner.

at 51,608 miles Sonoma, CA

AIR BAGS

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT DROVE OVER AN UNEVEN ROAD SURFACE, WHICH WAS RAISED ABOUT 2 INCHES FROM THE GROUND, AND THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS INADVERTENTLY DEPLOYED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THERE WERE AFTERMARKET SHOCKS THAT COULD HAVE CAUSED AN IMPACT WITH THE SUB FRAME. THE TECHNICIAN ADVISED THAT THE IMPACT COULD HAVE CAUSED THE AIR BAGS TO DEPLOY BUT DID NOT GUARANTEE THAT IT WAS THE CAUSE OF THE DEPLOYMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE COST OF DIAGNOSTIC TESTING OR REPAIRS WOULD NOT BE COVERED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 51,608.

NHTSA complaint #10428366 — an unverified report by a vehicle owner.

at 38,600 miles THE Villages, FL Crash 1 injured

AIR BAGS

TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. WHILE HAVING THE VEHICLE SERVICED FOR ROUTINE MAINTENANCE, THE CONTACT WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY WORN AND RUBBING METAL ON METAL. THE VEHICLE WAS REPAIRED. THREE WEEKS LATER WHILE DRIVING APPROXIMATELY 20 MPH THE CONTACT WAS INVOLVED IN A CRASH IN WHICH THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THE CONTACT SUFFERED MINOR INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE LOT AND WAS NOT EXAMINED FOR THE CAUSE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 38,600. UPDATED 06/02/11 *BF THE CONSUMER STATED THE VEHICLE WAS TOTALED. UPDATED 11/28/11

NHTSA complaint #10395156 — an unverified report by a vehicle owner.

Bowie, MD

AIR BAGS

I WOULD LIKE TO FILE A COMPLAINT REGARDING MY AIR BAG WARNING INDICATOR LIGHT REMAINING ON DUE TO A FAULTY SEAT BELT. I RECENTLY TOOK MY CAR TO THE VW DEALERSHIP TO HAVE MY CAR SERVICE AND WAS TOLD THAT THE PROBLEM I AM HAVING WITH MY AIR BAG LIGHT WAS NOT INCLUDED IN THE RECENT AIR BAG RECALLED VW ISSUED. I WAS TOLD MY THE TECHNICIAN THAT MY AIR BAG WARNING LIGHT IS ON BECAUSE MY ENTIRE DRIVER'S SEAT BELT NEEDS TO BE REPLACED. I AM HOPING THAT VW WOULD LOOK INTO THIS PROBLEM BECAUSE MY SEAT BELT WORKS PERFECTLY FINE AND THERE IS NOTHING I COULD HAVE DONE TO CAUSE THIS DAMAGE.

NHTSA complaint #10383829 — an unverified report by a vehicle owner.

at 36,000 miles Cherry Hill, NJ Crash 1 injured

AIR BAGS:FRONTAL

2007 VW JETTA - MAJOR FRONT END DAMAGE AND AIR BAGS DID NOT DEPLOY.

NHTSA complaint #10331780 — an unverified report by a vehicle owner.

at 28,472 miles Sterling, VA Crash 2 injured

AIR BAGS:SIDE/WINDOW

MY WIFE WAS DRIVING HER 2007 VW JETTA WHEN SHE WAS T-BONED FROM A GMC SUV, APPROX. SPEED OF GMC WAS 40 MPH AND APPROX SPEED OF JETTA WAS 45 MPH. THE JETTA WAS STRUCK AT A 90 DEGREE ANGLE DIRECTLY INTO THE DRIVERS SIDE DOOR. THE IMPACT WAS ENOUGH THAT MY WIFE NEEDED TO BE REMOVED FROM HER CAR WITH THE JAWS OF LIFE. THE STEERING COLUMN AIRBAG DEPLOYED HOWEVER THE MULTIPLE SIDE AND LUMBAR AIRBAGS DID NOT DEPLOY. HAD THESE DEPLOYED HER INJURES WOULD HAD BEEN MUCH LESS SEVERE. BOTH CARS ARE BEING TOTALED BY THE INSURANCE COMPANIES. THIS VEHICLE WAS PURCHASED SPECIFICALLY BECAUSE OF THE SAFETY FEATURES, NOW AFTER CONTACTING VW, MINDY PRENTICE REGIONAL CONSULTANT VOLKSWAGEN CUSTOMER CARE IS TRYING TO TELL ME THAT THE THIS ISN'T THE TYPE OF CRASH THAT WOULD TRIGGER SIDE AIRBAGS. HOWEVER AFTER TALKING TO MULTIPLE DEALERS IN THE AREA AS WELL AS GOING BACK TO MY INITIAL SUSPICION IT SEEMS THAT THE SIDE AIRBAGS MOST CERTAINLY SHOULD HAVE DEPLOYED.

NHTSA complaint #10326597 — an unverified report by a vehicle owner.

at 27,000 miles Portland, OR

AIR BAGS:FRONTAL

CONTACT OWNS A 2007 VW JETTA. CURRENT MILEAGE WAS 30,573 AND FAILURE MILEAGE WAS 27,000. CONTACT STATED SINCE THE PURCHASE OF THE VEHICLE THE AIR BAG LIGHT WOULD FLASH ON THE DASH BOARD. CONTACT TOOK THE VEHICLE TO THE DEALER AND REPAIRED THE SEAT BELT AS WELL AS A SENSOR FOR THE AIR BAG. THE NEXT MORNING THE AIR BAG LIGHT CAME ON AND SO THE CONTACT TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER DID A DIAGNOSTIC TEST AND DID SOME MORE REPAIRS AND 3 WEEK LATER THE AIR BAG LIGHT CAME BACK ON. THE VEHICLE WAS TAKEN BACK TO THE DEALER AND THEY REPLACE A SENSOR IN THE DOOR. ONE WEEK AFTER THE SENSOR WAS REPLACED IN THE DOOR THE AIR BAG LIGHT HAS COME ON ONCE AGAIN. CONTACT HAS NOT TAKEN THE VEHICLE BACK TO THE DEALER AT THIS TIME. CONTACT FEELS THIS VEHICLE IS UNSAFE AND THAT THE AIR BAGS ARE UNRELIABLE. JO

NHTSA complaint #10292071 — an unverified report by a vehicle owner.

Other 2007 Volkswagen Jetta problems

← Full 2007 Volkswagen Jetta report