FaultScore

FaultScore report

2000 Volkswagen Jetta problems

Owners have filed 633 complaints about the 2000 Volkswagen Jetta with NHTSA between 1999 and 2024. The largest single group is the engine & cooling. Across this model's run it ranks 8 of 33 worst.

D

FaultScore 68/100

Higher is worse. Measured against the other years of the Volkswagen Jetta.

How this is worked out

The numbers

633

Complaints

38

Crashes reported

15

Fires reported

34

Injuries reported

2 complaints report a death.

55,000 mi

Median mileage at failure

Half of reported failures happened before this

23%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 77 vs 50 Severity 73 vs 50 Early failure 40 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 77
Against the median year of the Volkswagen Jetta. 50 means typical for this model; 100 means roughly double.
Severity — 73
14.1% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 40
23% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2000 compares with every other Volkswagen Jetta

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2000 Volkswagen Jetta

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 145 22.9%

0 crashes, 10 fires · median 66,700 mi

Median failure at 43,000 miles

1 crashes, 2 fires · median 50,000 mi

Brakes 52 8.2%

2 crashes, 0 fires · median 43,500 mi

Airbags 46 7.3%

27 crashes, 0 fires · median 65,000 mi

Median failure at 46,692 miles

Lights 35 5.5%

1 crashes, 0 fires · median 79,000 mi

1 crashes, 0 fires · median 38,000 mi

Median failure at 70,939 miles

Median failure at 55,000 miles

Median failure at 53,500 miles

1 crashes, 0 fires · median 81,373 mi

Seats 17 2.7%

0 crashes, 3 fires · median 99,000 mi

Suspension 11 1.7%

Median failure at 11,000 miles

Seat Belts 10 1.6%

3 crashes, 0 fires · median 97,000 mi

Steering 9 1.4%

2 crashes, 0 fires · median 38,000 mi

Doors, Latches & Locks 8 1.3%

Median failure at 89,250 miles

Tires 6 0.9%

Median failure at 76,869 miles

Stability & Traction Control 1 0.2%

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Power Window Devices AND Controls 60 30.6%
Engine 25 12.8%
Gasoline 24 12.2%
Emission Control 24 12.2%
Frontal 19 9.7%
Automatic Transmission 19 9.7%
Ignition 13 6.6%
Switch 12 6.1%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 7 2.7%
1,000 – 9,999 miles 8 3.1%
10,000 – 24,999 miles 22 8.5%
25,000 – 49,999 miles 76 29.5%
50,000 – 74,999 miles 46 17.8%
75,000 – 99,999 miles 38 14.7%
100,000 – 149,999 miles 45 17.4%
150,000+ miles 16 6.2%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 1999 peak 24 Oct 2024

NHTSA investigations into the 2000 Volkswagen Jetta

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

RQ06004 Opened 28 Feb 2006 Closed 7 Aug 2006 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

BRAKE LIGHT SWITCH FAILURE

BY LETTERS DATED MAY 24, 2006 AND AUGUST 4, 2006, VOLKSWAGEN (VW) NOTIFIED THE AGENCY THAT IT IS CONDUCTING A SAFETY RECALL (NHTSA RECALL NO 06V-183) INVOLVING MODEL YEAR (MY) 1998-2002 VOLKSWAGEN NEW BEETLE AND 1999-2002 VOLKSWAGEN JETTA VEHICLES EQUIPPED WITH CRUISE CONTROL.VOLKSWAGEN?S RECALL COVERS 646,246 VEHICLES.PREVIOUSLY, VW RECALLED THESE VEHICLES TO REPLACE A DEFECTIVE BRAKE LIGHT SWITCH (RECALLS 03V-265 AND 04V-096) THAT WAS UNIQUE TO VEHICLES WITH CRUISE CONTROL.VOLKSWAGEN REPORTS THAT THE BRAKE LIGHT SWITCH MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING RECALLS 03V-265 AN...

DP05004 Opened 11 Aug 2005 Closed 8 Dec 2005 ELECTRICAL SYSTEM:IGNITION:MODULE

ENGINE STALLING

BY LETTER RECEIVED ON JUNE 24, 2005, MR. RONALD M. STRICKLAND OF RALEIGH, NC, SUBMITTED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE THE PERFORMANCE OF THE IGNITION COIL PLUGS ON MODEL YEAR (MY) 2000-2003 VOLKSWAGEN JETTA, GOLF AND PASSAT SEDANS.THE PETITIONER ALLEGES THAT HE HAD EXPERIENCED MULTIPLE STALLING EVENTS AS A RESULT OF ONE OR MORE IGNITION COIL PLUGS MALFUNCTIONING ON HIS 2002 VW JETTA SEDAN.AS A RESULT OF THE ENGINE STALLING, THE PETITIONER EXPERIENCED A LOSS OF POWER STEERING AND INCREASED BRAKING EFFORTS WHEN HE PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD TO CONTROL THE...

PE04073 Opened 19 Oct 2004 Closed 16 Dec 2004 EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH

TURN SIGNAL/HAZARD FLASHER FAILURE

THIS INVESTIGATION WAS OPENED ON OCTOBER 19, 2004, BASED ON NINE REPORTS ON 2000 THROUGH 2001 JETTA AND GTI VEHICLES ALLEGING THAT THE TURN SIGNALS AND OR HAZARD FLASHERS FAIL TO BLINK, OR FLASH.SOME OF THE COMPLAINANTS REPORTED THAT THE LIGHTS WOULD BLINK ONLY A FEW TIMES AND THEN STOP.SEVERAL OF THE COMPLAINANTS REPORTED THAT HAVING THE HAZARD FLASHER SWITCH REPLACED REPAIRED THEIR VEHICLES.BY LETTER OF DECEMBER 13, 2004, VOLKSWAGEN NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 350,000 MODEL YEAR 2000 THROUGH 2002 JETTA, GOLF AND GTI VEHICLES TO REPAIR THE TURN SIGNAL AND HAZAR...

RQ03010 Opened 17 Dec 2003 Closed 1 Mar 2004 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

BRAKE LIGHT SWITCH

THE NUMBER OF DUPLICATES BETWEEN ODI AND MANUFACTURER FAILURE REPORTS CANNOT BE DETERMINED DUE TO MISSING AND OR INACCURATE INFORMATION.THE INJURY NOTED ABOVE WAS MINOR.ON FEBRUARY 26, 2004, VOLKSWAGEN OF AMERICA, INC. (VW) SUBMITTED A DEFECT NOTIFICATION (PER 49CFR573) TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) ADVISING THAT CERTAIN MODEL YEAR (MY) 1999 - 2002 VOLKSWAGEN JETTA VEHICLES MANUFACUTURED WITH THE SAME BRAKE LIGHT SWITCH AS RECALLED UNDER 03V-265 (MY 1998-2002 NEW BEETLE) ARE AFFECTED BY A SAFETY DEFECT.SPECIFICALLY, IF THE BRAKE LIGHT SWITCH MALFUNCTIONS, THE BR...

EA00028 Opened 28 Dec 2000 Closed 29 Jan 2002 VEHICLE SPEED CONTROL:LINKAGES

FUEL TANK PUNCTURE

PE00033 Opened 10 Aug 2000 Closed 28 Dec 2000 VEHICLE SPEED CONTROL:LINKAGES

FUEL TANK PUNCTURE

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS INVESTIGATION ON AUGUST 10, 2000 BASED ON 9 REPORTS REGARDING PUNCTURED FUEL TANKS INVOLVING THE JETTA, PASSAT, AND CABRIO MODELS.THE REPORTS INDICATE ADDITIONAL REPORTS IN ITS RESPONSE TO THE PRELIMINARY EVALUATION.THIS INVESTIGATION HAS BEEN UPGRADED FOR FURTHER STUDY.

Recalls on the 2000 Volkswagen Jetta

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

14E007000

ENGINE AND ENGINE COOLING:ENGINE

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Risk: A failure of the timing belt may cause the engine to shut down, potentially increasing the risk of a vehicle crash.

06V183000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC OR MANUAL TRANSMISSIONS AND CRUISE CONTROLS, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION IF IT WAS INSTALLED INCORRECTLY DURING SAFETY RECALLS 03V-265 OR 04V-096.

Risk: THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR REMAIN ON. FAILURE TO PROVIDE THE PROPER SIGNAL WHEN BRAKING COULD LEAD TO A CRASH WITHOUT WARNING.

04V584000

EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS:SWITCH

ON CERTAIN PASSENGER VEHICLES, THE HAZARD SWITCH AND FLASHER SYSTEM FUNCTION MAY DEGRADE OVER TIME BECAUSE OF DISTORTION AND MATERIAL TRANSFER OF THE CONTACTS OF CERTAIN HAZARD SWITCH RELAYS WHICH OCCURS DUE TO SUBSTANTIALLY INCREASED ELECTRICAL CURRENT LOAD FROM HIGHER WATTAGE TURN SIGNAL BULBS.

Risk: THIS MAY RESULT IN INTERMITTENT OR INOPERATIVE TURN SIGNAL AND HAZARD FLASHER FUNCTION.

04V096000

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

ON CERTAIN PASSENGER VEHICLES, A BRAKE LIGHT SWITCH ON THESE VEHICLES MAY MALFUNCTION.

Risk: IF THIS HAPPENS, THE BRAKE LIGHTS COULD BECOME INOPERATIVE, OR COME ON AND STAY ON, EVEN THOUGH THE VEHICLE IS PARKED.

02V244000

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." CHILD SEAT ANCHORAGES INSTALLED IN THE VEHICLE'S REAR SEATS MUST BE IDENTIFIED BY MARKINGS, AND THEIR LOCATION AND USE BE DESCRIBED IN THE OWNER'S MANUAL.

Risk: THESE VEHICLES WERE NOT MARKED OR DESCRIBED AS REQUIRED BY THE STANDARD.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2006122 244,526 units in Canada

Lights And Instruments

On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.

Recall 2004436 80,752 units in Canada

Electrical

On certain vehicles, the hazard switch and flasher system function may degrade over time because of distortion and material transfer of the contacts of certain hazard switch relays which occurs due to substantially increased electrical current load from higher-wattage turn signal bulbs. The subject vehicles utilize a 27-watt turn signal bulb, instead of the 21-watt bulb used in other VW vehicles, which results in substantially higher current draw through the hazard switch relay. This may result in intermittent or inoperative turn signal and hazard flasher function. Correction: Dealers will replace the hazard switch relay.

Recall 2004075 65,548 units in Canada

Electrical

On certain vehicle, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or the lamps could come on and stay on, even though the vehicle is parked. Correction: Dealer will inspect and, if necessary, replace the brake lamp switch.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 489,000 miles Port Angeles, WA 1 injured

ELECTRICAL SYSTEM

The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole in his jacket and approximately four holes that had formed in the front driver seat due to the seat heater failure. The contact was not treated for the burns to his back. The contact stated that two dealers were notified of the failure but neither provided immediate assistance. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 489,000.

NHTSA complaint #11617892 — an unverified report by a vehicle owner.

at 489,000 miles Port Angeles, WA 1 injured

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole in his jacket and approximately four holes that had formed in the front driver seat due to the seat heater failure. The contact was not treated for the burns to his back. The contact stated that two dealers were notified of the failure but neither provided immediate assistance. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 489,000.

NHTSA complaint #11617892 — an unverified report by a vehicle owner.

at 192,000 miles Tacoma, WA Fire

ENGINE

I WAS DRIVING IN TRAFFIC AROUND 35 MPH. SAW SMOKE IN MY REARVIEW MIRROR SO IMMEDIATELY PULLED OFF TO SIDE OF ROAD. THE CAR WASNT OVERHEATING, AND NO WARNING LIGHTS CAME ON UNTIL AFTER I BEGAN SLOWING DOWN TO PULL OVER. AS I STOPPED AND TURNED OFF THE CAR, I REALIZED THE ENGINE COMPARTMENT WAS ON FIRE, I GRABBED MY PHONE AND CALLED 911 AS I GOT AWAY FROM THE VEHICLE.

NHTSA complaint #10947693 — an unverified report by a vehicle owner.

at 297,000 miles Stamping Ground, KY Fire 1 injured

SEATS

I OWN A 2000 VW JETTA. MY SON AND I WERE HEADING HOME AFTER A COLLEGE VISIT, HE TURNED ON HIS SEAT HEATER AND BEGAN TO NAP. 20 MINUTES LATER, HE POPPED UP RUBBING HIS SHOULDER, THE SEAT HEATER CAUSED THE SEAT TO CATCH FIRE AND BURNED A PORTION OF THE SEAT, HIS SHIRT AND SHOULDER. I CALLED THE DEALER AND WAS TOLD THEY'VE NEVER HEARD OF THAT ISSUE AND THAT THERE HAS NEVER BEEN A RECALL FOR SUCH AN ISSUE. I THEN DID AN INTERNET SEARCH AND FOUND WHERE IT'S A VERY COMMON ISSUE.

NHTSA complaint #10682887 — an unverified report by a vehicle owner.

at 141,000 miles Waxhaw, NC Fire

ENGINE

WAS DRIVING DOWN THE ROAD, WHEN MY JETTA LOST COMPLETE POWER. I MANAGED TO STEER OF THE ROAD, PUT VEHICLE IN PARK AN TURNED THE KEY OFF, THEN SMOKE STARTED POURING OUT FROM UNDER MY HOOD. RAISED THE HOOD TO ONLY SEE FLAMES! THANK GOD A GENTLEMAN STOPPED AN HAD GALLON OF WATER. HAD THE VEHICLE TOWED TO MY HOUSE(3 MILES) AN THERE IT SITS! MOST THE DAMAGE IS CONTAINED TO THE TOP OF THE MOTOR ON THE DRIVERS SIDE. THE CAR WASN'T EVEN OVER HEATING!! THE ONLY ISSUE IV HAD IN THE YEAR IV OWNED IT IS THE TRANSMISSION SEEMED TO NOT GO PAST THIRD GEAR, WHICH CAUSED THE RPM TO RISE, OF COURSE... HONESTLY ,JUST THANKFUL A STRANGER STOPPED...SIGNED, WITH OUT A CAR.

NHTSA complaint #10596046 — an unverified report by a vehicle owner.

at 127,000 miles Portland, ME 1 injured

POWER TRAIN

ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX MONTHS LATER, TODAY, I'M HAVING THE SAME ISSUE WITH THIS VEHICLE. ONLY DIFFERENCE IS, I IMMEDIATELY BECAME ILL WHILE DRIVING AND BREATHING IN THE FUMES THE VEHICLE EMIT. I BECAME NAUSEA, DIZZY AND VOMITED. THIS ISSUE REGARDING THE CLUTCH IS AN ONGOING DIGRESSION TO THE VEHICLE AND THE SAFETY AND HEALTH OF MYSELF AND OTHER DRIVERS. I HOPE VW WILL TAKE THIS SERIOUSLY AND INVESTIGATE THIS CASE, I HAVE FRIENDS WHO'VE ALSO EXPERIENCE SIMILAR INSTANCES WITH THEIR VW VEHICLES. I HOPE TO GET MINE AND ALL VEHICLES WHO HAVE DISPLAYED SIMILAR ISSUES REPAIRED PROPERLY BY THE CORRECT MECHANICS BEFORE ANYONE ELSE BECOMES SUDDENLY ILL LIKE I HAVE TODAY.

NHTSA complaint #10520011 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 489,000 miles Port Angeles, WA 1 injured

ELECTRICAL SYSTEM

The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole in his jacket and approximately four holes that had formed in the front driver seat due to the seat heater failure. The contact was not treated for the burns to his back. The contact stated that two dealers were notified of the failure but neither provided immediate assistance. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 489,000.

NHTSA complaint #11617892 — an unverified report by a vehicle owner.

at 489,000 miles Port Angeles, WA 1 injured

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

The contact owns a 2000 Volkswagen Jetta. The contact stated that while driving with the front driver’s side seat heater activated, the seat became extremely hot. The contact started smelling a burning odor coming from the seat. The contact felt a hole in the seat, which burned the contact's middle finger. The contact immediately pulled over and turned off the vehicle. The contact’s back started burning due to the extreme heat of the seat back. Upon inspection, the contact discovered a hole in his jacket and approximately four holes that had formed in the front driver seat due to the seat heater failure. The contact was not treated for the burns to his back. The contact stated that two dealers were notified of the failure but neither provided immediate assistance. The manufacturer was also notified of the failure and informed the contact that there were no recalls on the vehicle. The vehicle was not repaired. The failure mileage was approximately 489,000.

NHTSA complaint #11617892 — an unverified report by a vehicle owner.

at 260,000 miles Chesaning, MI

POWER TRAIN

I PURCHASED THIS VEHICLE RECENTLY AND HAVE NOTICED A DISTINCT DIESEL SMELL WHEN IDLING OR DRIVING AT LOW SPEEDS. SMELLS STRONG LIKE LEAKING DIESEL FUEL. THE CAR IDLES VERY ROUGH AND SOMETIMES STALLS WHEN COMING TO A STOP. THERE IS A VERY BAD ODOR WHENEVER I ENTER THE VEHICLE. I AM CONCERNED THAT THE CAR WILL STALL AND I MIGHT BE IN AN UNSAFE POSITION DURING TRAFFIC. I THINK THE CLUTCH MIGHT BE DEFECTIVE. IT SOUNDS VERY LOUD. THE VEHICLE HAS 260,000 MILES. DIESLS ARE SUPPOSED TO RUN FOREVER BUT I FEEL LIKE I BOUGHT A LEMON.

NHTSA complaint #11337826 — an unverified report by a vehicle owner.

at 260,000 miles Chesaning, MI

ENGINE

I PURCHASED THIS VEHICLE RECENTLY AND HAVE NOTICED A DISTINCT DIESEL SMELL WHEN IDLING OR DRIVING AT LOW SPEEDS. SMELLS STRONG LIKE LEAKING DIESEL FUEL. THE CAR IDLES VERY ROUGH AND SOMETIMES STALLS WHEN COMING TO A STOP. THERE IS A VERY BAD ODOR WHENEVER I ENTER THE VEHICLE. I AM CONCERNED THAT THE CAR WILL STALL AND I MIGHT BE IN AN UNSAFE POSITION DURING TRAFFIC. I THINK THE CLUTCH MIGHT BE DEFECTIVE. IT SOUNDS VERY LOUD. THE VEHICLE HAS 260,000 MILES. DIESLS ARE SUPPOSED TO RUN FOREVER BUT I FEEL LIKE I BOUGHT A LEMON.

NHTSA complaint #11337826 — an unverified report by a vehicle owner.

at 260,000 miles Chesaning, MI

FUEL/PROPULSION SYSTEM

I PURCHASED THIS VEHICLE RECENTLY AND HAVE NOTICED A DISTINCT DIESEL SMELL WHEN IDLING OR DRIVING AT LOW SPEEDS. SMELLS STRONG LIKE LEAKING DIESEL FUEL. THE CAR IDLES VERY ROUGH AND SOMETIMES STALLS WHEN COMING TO A STOP. THERE IS A VERY BAD ODOR WHENEVER I ENTER THE VEHICLE. I AM CONCERNED THAT THE CAR WILL STALL AND I MIGHT BE IN AN UNSAFE POSITION DURING TRAFFIC. I THINK THE CLUTCH MIGHT BE DEFECTIVE. IT SOUNDS VERY LOUD. THE VEHICLE HAS 260,000 MILES. DIESLS ARE SUPPOSED TO RUN FOREVER BUT I FEEL LIKE I BOUGHT A LEMON.

NHTSA complaint #11337826 — an unverified report by a vehicle owner.

at 170,000 miles Midvale, UT

FUEL/PROPULSION SYSTEM

VEHICLE COMPLETELY STALLS FOR SEVERAL SECONDS SPORADICALLY WHENEVER THE FUEL GUAGE READS 3/8 OR LESS. BOTH MY VW CAR DO THE EXACT SAME THING. IT IS COMMON KNOWLEDGE THIS OCCURS WITH MOST VW CARS. EXTREMELY UNSAFE AND SHOULD BE RECALLED.

NHTSA complaint #11255699 — an unverified report by a vehicle owner.

at 135,658 miles Covington, KY

UNKNOWN OR OTHER

MY VEHICLE KEPT OVER HEATING URNS OUT IT WAS THE COOLING SYSTEM I HAD TO REPLACE THE WATER PUMP AND I HAD TO REPLACE THE TIMING BELT AND RADIATOR..

NHTSA complaint #11128441 — an unverified report by a vehicle owner.

Shelton, WA

SERVICE BRAKES, AIR

2000 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO ENGINE AND WARNING LIGHTS COMING ON. *LD THE CONSUMER STATED THE DAY AFTER PURCHASING THE VEHICLE THE ENGINE, ABS, AND TRACTION CONTROL LIGHTS, ILLUMINATED. THE DEALER OFFERED TO REPAIR THE VEHICLE IF THE CONSUMER BOUGHT THE PARTS. THE CONSUMER DECLINED.

NHTSA complaint #11091809 — an unverified report by a vehicle owner.

Shelton, WA

ENGINE

2000 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO ENGINE AND WARNING LIGHTS COMING ON. *LD THE CONSUMER STATED THE DAY AFTER PURCHASING THE VEHICLE THE ENGINE, ABS, AND TRACTION CONTROL LIGHTS, ILLUMINATED. THE DEALER OFFERED TO REPAIR THE VEHICLE IF THE CONSUMER BOUGHT THE PARTS. THE CONSUMER DECLINED.

NHTSA complaint #11091809 — an unverified report by a vehicle owner.

Shelton, WA

TRACTION CONTROL SYSTEM

2000 VOLKSWAGEN JETTA. CONSUMER WRITES IN REGARDS TO ENGINE AND WARNING LIGHTS COMING ON. *LD THE CONSUMER STATED THE DAY AFTER PURCHASING THE VEHICLE THE ENGINE, ABS, AND TRACTION CONTROL LIGHTS, ILLUMINATED. THE DEALER OFFERED TO REPAIR THE VEHICLE IF THE CONSUMER BOUGHT THE PARTS. THE CONSUMER DECLINED.

NHTSA complaint #11091809 — an unverified report by a vehicle owner.

at 192,000 miles Tacoma, WA Fire

ENGINE

I WAS DRIVING IN TRAFFIC AROUND 35 MPH. SAW SMOKE IN MY REARVIEW MIRROR SO IMMEDIATELY PULLED OFF TO SIDE OF ROAD. THE CAR WASNT OVERHEATING, AND NO WARNING LIGHTS CAME ON UNTIL AFTER I BEGAN SLOWING DOWN TO PULL OVER. AS I STOPPED AND TURNED OFF THE CAR, I REALIZED THE ENGINE COMPARTMENT WAS ON FIRE, I GRABBED MY PHONE AND CALLED 911 AS I GOT AWAY FROM THE VEHICLE.

NHTSA complaint #10947693 — an unverified report by a vehicle owner.

at 100,000 miles Rancho Cordova, CA

SEAT BELTS

WENT TO BUCKLE UP AND HEARD A NOISE. LOSS AT TENSION ON SEAT BELT.

NHTSA complaint #10924987 — an unverified report by a vehicle owner.

at 245,000 miles Chattanooga, TN

ENGINE

TL* THE CONTACT OWNS A 2000 VOLKSWAGEN JETTA. WHILE DRIVING 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SHOULDER OF THE ROAD AND TOWED BACK TO THE CONTACT'S RESIDENCE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 245,000.

NHTSA complaint #10873602 — an unverified report by a vehicle owner.

SAN Antonio, TX

UNKNOWN OR OTHER

WATER PUMP AND BACK HOUSING THE COOLANT SYSTEM

NHTSA complaint #10819243 — an unverified report by a vehicle owner.

SAN Antonio, TX

EXTERIOR LIGHTING

WATER PUMP AND BACK HOUSING THE COOLANT SYSTEM

NHTSA complaint #10819243 — an unverified report by a vehicle owner.

SAN Antonio, TX

ENGINE

WATER PUMP AND BACK HOUSING THE COOLANT SYSTEM

NHTSA complaint #10819243 — an unverified report by a vehicle owner.

at 297,000 miles Stamping Ground, KY Fire 1 injured

SEATS

I OWN A 2000 VW JETTA. MY SON AND I WERE HEADING HOME AFTER A COLLEGE VISIT, HE TURNED ON HIS SEAT HEATER AND BEGAN TO NAP. 20 MINUTES LATER, HE POPPED UP RUBBING HIS SHOULDER, THE SEAT HEATER CAUSED THE SEAT TO CATCH FIRE AND BURNED A PORTION OF THE SEAT, HIS SHIRT AND SHOULDER. I CALLED THE DEALER AND WAS TOLD THEY'VE NEVER HEARD OF THAT ISSUE AND THAT THERE HAS NEVER BEEN A RECALL FOR SUCH AN ISSUE. I THEN DID AN INTERNET SEARCH AND FOUND WHERE IT'S A VERY COMMON ISSUE.

NHTSA complaint #10682887 — an unverified report by a vehicle owner.

Parrish, FL

TIRES

BRAND NEW TIRE COMPLETELY FAILED AT HIGHWAY SPEED. THIS TIRE WAS 7 DAYS OLD AND THERE WAS A TOTAL SIDEWALL FAILURE. LOOKING ONLINE AFTER THE INCIDENT, THERE ARE COUNTLESS COMPLAINTS OF THE SAME ISSUE.

NHTSA complaint #10676345 — an unverified report by a vehicle owner.

at 119,892 miles Johnston, RI

STEERING

I OWN A 2000 VW JETTA 2.0 GLS AUTOMATIC. I WAS COASTING DOWN A HILL AND COMING TO A STOP. I STARTED USING MY BRAKES AND ALL OF A SUDDEN WITH OUT ANY WARNINGS CHIMES OR INDICATION MY CAR COMPLETELY SHUT OFF, BRAKES AND STEERING WHEEL FELT LOCKED UP AND I ALMOST CRASHED IF NOT FOR MY FRIEND HELPING ME MOVE MY STEERING WHEEL TOWARDS A SIDE STREET TO FIGURE OUT WHAT HAPPEN. CAR WOULD NOT RESTART. ONLY AFTER AN HOUR OR SO OF WAITING FOR A TOW TRUCK DID MY CAR START BUT WAS DIFFERENT. THIS HAPPENED TO ME 4 MORE TIMES. LAST TIME THIS HAPPENED I WAS ON MY WAY HOME FROM NEW JOB AT AROUND 2 AM EST I GOT LOST AND CAR STALLS OUT ON ME WITH NO INDICATION AND IT DOES NOT JUST STALL AND STOP IT STALLS AND CONTINUES TO ROLL UNTIL YOU LOOSE MOMENTUM THIS IS NOT SAFE. THANKFULLY THIS PROBLEM DID NOT HAPPEN TO ME WHILE ON A HIGH WAY THIS PROBLEM COULD CAUSE SERIOUS INJURY OR EVEN DEATH IF ONES CAR STALLS AND THEY CAN NOT CONTROL IT. I TOOK THE CAR TO MY MECHANIC AND CONFIRMED BAD COIL PACK AND CRANK POSITION SENSORS.

NHTSA complaint #10608272 — an unverified report by a vehicle owner.

at 119,892 miles Johnston, RI

ENGINE

I OWN A 2000 VW JETTA 2.0 GLS AUTOMATIC. I WAS COASTING DOWN A HILL AND COMING TO A STOP. I STARTED USING MY BRAKES AND ALL OF A SUDDEN WITH OUT ANY WARNINGS CHIMES OR INDICATION MY CAR COMPLETELY SHUT OFF, BRAKES AND STEERING WHEEL FELT LOCKED UP AND I ALMOST CRASHED IF NOT FOR MY FRIEND HELPING ME MOVE MY STEERING WHEEL TOWARDS A SIDE STREET TO FIGURE OUT WHAT HAPPEN. CAR WOULD NOT RESTART. ONLY AFTER AN HOUR OR SO OF WAITING FOR A TOW TRUCK DID MY CAR START BUT WAS DIFFERENT. THIS HAPPENED TO ME 4 MORE TIMES. LAST TIME THIS HAPPENED I WAS ON MY WAY HOME FROM NEW JOB AT AROUND 2 AM EST I GOT LOST AND CAR STALLS OUT ON ME WITH NO INDICATION AND IT DOES NOT JUST STALL AND STOP IT STALLS AND CONTINUES TO ROLL UNTIL YOU LOOSE MOMENTUM THIS IS NOT SAFE. THANKFULLY THIS PROBLEM DID NOT HAPPEN TO ME WHILE ON A HIGH WAY THIS PROBLEM COULD CAUSE SERIOUS INJURY OR EVEN DEATH IF ONES CAR STALLS AND THEY CAN NOT CONTROL IT. I TOOK THE CAR TO MY MECHANIC AND CONFIRMED BAD COIL PACK AND CRANK POSITION SENSORS.

NHTSA complaint #10608272 — an unverified report by a vehicle owner.

at 194,000 miles EAU Claire, WI

SERVICE BRAKES

BRAKE LIGHTS DON'T FUNCTION DUE TO FAULTY BRAKE LIGHT SWITCH. SUBJECT OF TWO PREVIOUS RECALLS.

NHTSA complaint #10605363 — an unverified report by a vehicle owner.

at 141,000 miles Waxhaw, NC Fire

ENGINE

WAS DRIVING DOWN THE ROAD, WHEN MY JETTA LOST COMPLETE POWER. I MANAGED TO STEER OF THE ROAD, PUT VEHICLE IN PARK AN TURNED THE KEY OFF, THEN SMOKE STARTED POURING OUT FROM UNDER MY HOOD. RAISED THE HOOD TO ONLY SEE FLAMES! THANK GOD A GENTLEMAN STOPPED AN HAD GALLON OF WATER. HAD THE VEHICLE TOWED TO MY HOUSE(3 MILES) AN THERE IT SITS! MOST THE DAMAGE IS CONTAINED TO THE TOP OF THE MOTOR ON THE DRIVERS SIDE. THE CAR WASN'T EVEN OVER HEATING!! THE ONLY ISSUE IV HAD IN THE YEAR IV OWNED IT IS THE TRANSMISSION SEEMED TO NOT GO PAST THIRD GEAR, WHICH CAUSED THE RPM TO RISE, OF COURSE... HONESTLY ,JUST THANKFUL A STRANGER STOPPED...SIGNED, WITH OUT A CAR.

NHTSA complaint #10596046 — an unverified report by a vehicle owner.

at 127,000 miles Portland, ME 1 injured

POWER TRAIN

ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX MONTHS LATER, TODAY, I'M HAVING THE SAME ISSUE WITH THIS VEHICLE. ONLY DIFFERENCE IS, I IMMEDIATELY BECAME ILL WHILE DRIVING AND BREATHING IN THE FUMES THE VEHICLE EMIT. I BECAME NAUSEA, DIZZY AND VOMITED. THIS ISSUE REGARDING THE CLUTCH IS AN ONGOING DIGRESSION TO THE VEHICLE AND THE SAFETY AND HEALTH OF MYSELF AND OTHER DRIVERS. I HOPE VW WILL TAKE THIS SERIOUSLY AND INVESTIGATE THIS CASE, I HAVE FRIENDS WHO'VE ALSO EXPERIENCE SIMILAR INSTANCES WITH THEIR VW VEHICLES. I HOPE TO GET MINE AND ALL VEHICLES WHO HAVE DISPLAYED SIMILAR ISSUES REPAIRED PROPERLY BY THE CORRECT MECHANICS BEFORE ANYONE ELSE BECOMES SUDDENLY ILL LIKE I HAVE TODAY.

NHTSA complaint #10520011 — an unverified report by a vehicle owner.

at 127,000 miles Portland, ME 1 injured

ENGINE

ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX MONTHS LATER, TODAY, I'M HAVING THE SAME ISSUE WITH THIS VEHICLE. ONLY DIFFERENCE IS, I IMMEDIATELY BECAME ILL WHILE DRIVING AND BREATHING IN THE FUMES THE VEHICLE EMIT. I BECAME NAUSEA, DIZZY AND VOMITED. THIS ISSUE REGARDING THE CLUTCH IS AN ONGOING DIGRESSION TO THE VEHICLE AND THE SAFETY AND HEALTH OF MYSELF AND OTHER DRIVERS. I HOPE VW WILL TAKE THIS SERIOUSLY AND INVESTIGATE THIS CASE, I HAVE FRIENDS WHO'VE ALSO EXPERIENCE SIMILAR INSTANCES WITH THEIR VW VEHICLES. I HOPE TO GET MINE AND ALL VEHICLES WHO HAVE DISPLAYED SIMILAR ISSUES REPAIRED PROPERLY BY THE CORRECT MECHANICS BEFORE ANYONE ELSE BECOMES SUDDENLY ILL LIKE I HAVE TODAY.

NHTSA complaint #10520011 — an unverified report by a vehicle owner.

at 127,000 miles Portland, ME 1 injured

FUEL/PROPULSION SYSTEM

ONE YEAR AFTER PURCHASING THIS VEHICLE FROM A PRIVATE OWNER, TODAY WAS THE SECOND INCIDENT I'VE HAD REGARDING THE CLUTCH AND THE FUMES IT EMITS. SIX MONTHS AGO I NOTICED THE CLUTCH SLIPPING AND IMMEDIATELY TOOK IT INTO A REPAIR SHOP. ON TOP OF THE SLIPPING CLUTCH, THE COOLANT AND EMISSIONS WORKSHOP AND ELECTRICAL BECAME A PROBLEM. "STOP COOLANT LOW" WOULD ALWAYS APPEAR ON MY DASH, HOWEVER THE COOLANT WOULD BE FILLED. THE ENGINE LIGHT ALSO STAYED ON. THE MECHANIC DID ALL HE COULD TO FIX IT. SIX MONTHS LATER, TODAY, I'M HAVING THE SAME ISSUE WITH THIS VEHICLE. ONLY DIFFERENCE IS, I IMMEDIATELY BECAME ILL WHILE DRIVING AND BREATHING IN THE FUMES THE VEHICLE EMIT. I BECAME NAUSEA, DIZZY AND VOMITED. THIS ISSUE REGARDING THE CLUTCH IS AN ONGOING DIGRESSION TO THE VEHICLE AND THE SAFETY AND HEALTH OF MYSELF AND OTHER DRIVERS. I HOPE VW WILL TAKE THIS SERIOUSLY AND INVESTIGATE THIS CASE, I HAVE FRIENDS WHO'VE ALSO EXPERIENCE SIMILAR INSTANCES WITH THEIR VW VEHICLES. I HOPE TO GET MINE AND ALL VEHICLES WHO HAVE DISPLAYED SIMILAR ISSUES REPAIRED PROPERLY BY THE CORRECT MECHANICS BEFORE ANYONE ELSE BECOMES SUDDENLY ILL LIKE I HAVE TODAY.

NHTSA complaint #10520011 — an unverified report by a vehicle owner.