Owners have filed 280 complaints
about the 2007 Volkswagen Jetta with NHTSA between 2007 and 2025.
The largest single group is the brakes.
Across this model's run it ranks 18 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 34
Against the median year of the Volkswagen Jetta. 50 means typical for this
model; 100 means roughly double.
Severity — 74
14.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 56
33% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2007 compares with every other Volkswagen Jetta
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
1027.0%
Body
821.6%
Pads
616.2%
Frontal
410.8%
Rotor
38.1%
Instrument Cluster/Panel
25.4%
Seat Heater/Cooler
25.4%
Caliper
25.4%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
125.1%
1,000 – 9,999 miles
104.3%
10,000 – 24,999 miles
3012.8%
25,000 – 49,999 miles
4318.4%
50,000 – 74,999 miles
4619.7%
75,000 – 99,999 miles
4418.8%
100,000 – 149,999 miles
3414.5%
150,000+ miles
156.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2007 Volkswagen Jetta 4-DR. w/SAB
—
—
—
—
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2007peak 9Jan 2025
Recalls on the 2007 Volkswagen Jetta
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2020353132,432 units in Canada
Label
Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater. A label that is not provided in both official languages could create confusion. Safety Risk: User confusion could increase the risk of injury when trying to use the block heater. Corrective Actions: The company will mail each owner a new label for the block heater cable. If you would like help installing the label, you can contact a dealer for assistance.
Recall 20194694 units in Canada
Other
Issue: A small number of vehicles built before the start of series production ("pre-series vehicles" ) may have been sold to retail customers. Volkswagen has determined that these vehicles may not meet all Canadian regulations. Safety Risk: A vehicle that does not meet Canadian regulations could be unsafe to operate. Corrective Actions: Volkswagen will notify owners by mail and offer to buy back the affected vehicles.
Recall 201044430,255 units in Canada
Fuel System
On certain Golf, Golf wagon, Jetta and Rabbit equipped with a 2.5L Engine, a small plastic tab located on the windshield washer fluid reservoir may chafe against an underhood fuel supply line. If chafing occurs fuel leakage could develop which, in the presence of an ignition source, could result in a fire causing property damage and/or personal injury. Correction: Dealers will inspect the affected vehicles and, if necessary, replace the fuel line. In addition, as a preventive measure, the plastic tab from the windshield washer fluid reservoir will be removed.
Recall 20091412,388 units in Canada
Structure
On certain vehicles, driveshaft cover plate screws may not have been torqued properly during vehicle assembly. Should they loosen, a knocking sound may be heard while the vehicle is in motion. In the worst case, the driveshaft screws could loosen to the point where the driveshaft detaches from the gearbox. If the vehicle is moving when this happens, the detached driveshaft could cause damage to the gearbox housing. A damaged gearbox housing could leak gearbox oil onto the street and create a risk of vehicle crash for both the driver and other motorists. This could result in property damage, personal injury or death. Correction: Dealers will inspect and, if necessary, replace the driveshaft screws.
Recall 200730652,475 units in Canada
Lights And Instruments
Certain vehicles fail to comply with the requirements of CMVSS 108 - Lamps, Reflective Devices and Associated Equipment. 1). The required cap designed to disable the headlamp horizontal aim may not have been installed during vehicle assembly. 2). A cap may have been inadvertently installed to disable the vertical aiming screw. 3). An adjustment mechanism allows aiming of the low beam relative to the high beam. Correction: Dealers will affect repairs.
Recall 2006122244,526 units in Canada
Lights And Instruments
On certain Golf, GTI, Jetta, Jetta wagon, New Beetle, New Beetle convertible, Passat and Passat wagon, the brake lamp switch may malfunction. If this happens, the brake lamps could become inoperative; or could come on and stay on, even though the vehicle is parked. Correction: Dealers will replace the brake lamp switch with a newly revised version. This action includes vehicles previously affected by Transport Canada recall 03-184 and 04-075. The switch installed during this prior repair may not function properly. Note: parts available December 2006.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 141,000 milesMabelvale, ARFire1 injured
ELECTRICAL SYSTEM
The contact owned a 2007 Volkswagen Jetta. The contact stated that the vehicle was experiencing electrical problems. The contact stated while driving at 45 MPH, another driver persistently blew the horn at her to inform her that the vehicle had caught fire. There was no warning light illuminated. The contact veered to the side of the road and immediately exited the vehicle. The contact noticed that there was a fire underneath the passenger side of the vehicle. The contact stated that the vehicle burned to the ground and there was a big hole in the pavement. There was no further information provided. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained post-traumatic stress disorder as she had lost her only daughter in a vehicle fire in the past. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 141,000.
NHTSA complaint #11478684 — an unverified report by a vehicle owner.
at 175,000 milesPhoenix, AZCrash
STEERING
TL* THE CONTACT OWNED A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED HER SON WAS DRIVING 25 MPH, THE FRONT DRIVER SIDE WHEEL EXPLODED WHICH CAUSED THE STEERING WHEEL TO LOCK IN PLACE. AS A RESULT, THE VEHICLE TO CRASHED INTO THE SIDE OF TRUCK. THE DRIVER SIDE AIR BAG DID DEPLOY IN THE VEHICLE. NO WARNING LIGHT ILLUMINATED FROM VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SON SUSTAINED NO INJURIES. THE CONTACTS SON RECEIVED NO MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO WESTERN TOWING (3401 S 43RD AVE, PHOENIX, AZ 85009). IN WHICH THE CONTACT TOOK THE VEHICLE OUT OF TOWED LOT AND SOLD THE VEHICLE TO CLUNK FOR JUNK YARD. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
NHTSA complaint #11388221 — an unverified report by a vehicle owner.
at 135,000 milesAlton, ILCrash1 injured
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, SHE EXITED THE VEHICLE AND WENT TO HER TRUNK. AS SHE WAS RETRIEVING ITEMS OUT OF THE TRUCK, SHE HEARD THE VEHICLE ROLLING BACKWARDS. THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR BUT THE DOOR HAD KNOCKED HER DOWN AS THE VEHICLE CONTINUED TO ROLL BACKWARDS. AFTER THE CONTACT WAS KNOCKED DOWN, THE FRONT DRIVER SIDE TIRE ROLLED OVER HER LEFT LEG. THE VEHICLE CONTINUED TO ROLL INTO HER NEIGHBOR'S YARD AND HIT THE NEIGHBOR'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED. THE NEXT DAY, THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR INJURIES TO HER LEFT FIBULA WHICH REQUIRED SURGERY. THE VEHICLE WAS STILL ABLE TO DRIVE THE VEHICLE AFTER THE ACCIDENT. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #11361189 — an unverified report by a vehicle owner.
at 95,000 milesSilver Spring, MDFire1 injured
SEATS
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
NHTSA complaint #11354448 — an unverified report by a vehicle owner.
at 95,000 milesSilver Spring, MDFire1 injured
ELECTRICAL SYSTEM
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
NHTSA complaint #11354448 — an unverified report by a vehicle owner.
at 137,000 milesPlymouth, MIFire
EXTERIOR LIGHTING
THE VEHICLE CAUGHT FIRE IN THE ENGINE BAY BY THE FRONT DRIVER SIDE HEADLAMP. THE LOW BEAM OF THE HEADLIGHT KEPT GOING OFF AND ON PROMPTING A BROKEN HEADLIGHT OR HEADLAMP BULB SIGNAL ON DASH BOARD. AFTER REPLACING THE BULB THE ISSUE WAS NOT RESOLVED IT CONTINUED PERIODICALLY FOR ABOUT ONE MONTH . WHILE DRIVING I SMELLED BURNING PLASTIC AFTER WHICH I NOTICED FLAMES FROM THE FRONT DRIVER SIDE HEADLAMP. I PULLED OVER OPENED THE HOOD NOTICING THAT THE FRONT DRIVER SIDE HEADLAMP WAS MELTING AND ON FIRE. WITHIN TWO MINUTES OF PULLING OVER THE ENGINE BAY WAS COMPLETELY MELTED . THE FIRE SPREAD TO THE INTERIOR ' MELTING IT.
NHTSA complaint #11252366 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 110,000 milesSt Clair Shores, MI
AIR BAGS
The contact owns a 2007 Volkswagen Jetta. The contact stated while driving at an undisclosed speed, the contact noticed that the air bag warning light illuminated. The vehicle was taken to an independent mechanic but was not diagnosed or repaired. The contact was informed that the failure could be duplicated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000.
NHTSA complaint #11634854 — an unverified report by a vehicle owner.
Sacramento, CA
POWER TRAIN
The car has been jerking when you’re driving and sometimes it jerks forward as you’re parking it while it’s in the parked position. Then I’m driving home from work , it’s raining heavy. I get to the Valaro store by my house; I put $40.00 worth of gas in the car after work drove home parked the car the next morning it would not turn over , would not ignite at all I took it to the shop. They said the computer was fried from the rain leaking through the windshield or under the windshield. They said it’s a major problem with this model car. The mechanic said the computer could not be fixed. He sent it to the Volkswagen repair shop it can’t be fixed and to replace it cost thousands of dollars !!! I can provide an estimate of the problems and possible repairs if needed . The mechanic stated it is not worth the cost to fix the car. I did notice that there is a powertrain recall and my mechanic is also stating that the transmission is the jerking problem we’re having.. I really think these should be recalled however I needed to submit my issues and see what you final decision would be on both situations, the powertrain transmission problem and the computer burnout problem thank you so much and hope you’re having a great day
NHTSA complaint #11568807 — an unverified report by a vehicle owner.
Sacramento, CA
UNKNOWN OR OTHER
The car has been jerking when you’re driving and sometimes it jerks forward as you’re parking it while it’s in the parked position. Then I’m driving home from work , it’s raining heavy. I get to the Valaro store by my house; I put $40.00 worth of gas in the car after work drove home parked the car the next morning it would not turn over , would not ignite at all I took it to the shop. They said the computer was fried from the rain leaking through the windshield or under the windshield. They said it’s a major problem with this model car. The mechanic said the computer could not be fixed. He sent it to the Volkswagen repair shop it can’t be fixed and to replace it cost thousands of dollars !!! I can provide an estimate of the problems and possible repairs if needed . The mechanic stated it is not worth the cost to fix the car. I did notice that there is a powertrain recall and my mechanic is also stating that the transmission is the jerking problem we’re having.. I really think these should be recalled however I needed to submit my issues and see what you final decision would be on both situations, the powertrain transmission problem and the computer burnout problem thank you so much and hope you’re having a great day
NHTSA complaint #11568807 — an unverified report by a vehicle owner.
Sacramento, CA
ELECTRICAL SYSTEM
The car has been jerking when you’re driving and sometimes it jerks forward as you’re parking it while it’s in the parked position. Then I’m driving home from work , it’s raining heavy. I get to the Valaro store by my house; I put $40.00 worth of gas in the car after work drove home parked the car the next morning it would not turn over , would not ignite at all I took it to the shop. They said the computer was fried from the rain leaking through the windshield or under the windshield. They said it’s a major problem with this model car. The mechanic said the computer could not be fixed. He sent it to the Volkswagen repair shop it can’t be fixed and to replace it cost thousands of dollars !!! I can provide an estimate of the problems and possible repairs if needed . The mechanic stated it is not worth the cost to fix the car. I did notice that there is a powertrain recall and my mechanic is also stating that the transmission is the jerking problem we’re having.. I really think these should be recalled however I needed to submit my issues and see what you final decision would be on both situations, the powertrain transmission problem and the computer burnout problem thank you so much and hope you’re having a great day
NHTSA complaint #11568807 — an unverified report by a vehicle owner.
at 141,000 milesMabelvale, ARFire1 injured
ELECTRICAL SYSTEM
The contact owned a 2007 Volkswagen Jetta. The contact stated that the vehicle was experiencing electrical problems. The contact stated while driving at 45 MPH, another driver persistently blew the horn at her to inform her that the vehicle had caught fire. There was no warning light illuminated. The contact veered to the side of the road and immediately exited the vehicle. The contact noticed that there was a fire underneath the passenger side of the vehicle. The contact stated that the vehicle burned to the ground and there was a big hole in the pavement. There was no further information provided. The contact was able to extinguish the fire with the assistance of the fire department. A fire department report was filed. A police report was filed. The vehicle was towed to a tow lot, where it was totaled. The contact sustained post-traumatic stress disorder as she had lost her only daughter in a vehicle fire in the past. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 141,000.
NHTSA complaint #11478684 — an unverified report by a vehicle owner.
Aurora, CO
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TPMS failure on each tire and ABS went out immediately. Was on he highway when failure happened; had to use the emergency run away truck ramp to stop. Break pads seized on back left side causing damage to rotor that was just replaced. Only thing that saved my life was it was in the middle of the night.
NHTSA complaint #11436573 — an unverified report by a vehicle owner.
Aurora, CO
SERVICE BRAKES
TPMS failure on each tire and ABS went out immediately. Was on he highway when failure happened; had to use the emergency run away truck ramp to stop. Break pads seized on back left side causing damage to rotor that was just replaced. Only thing that saved my life was it was in the middle of the night.
NHTSA complaint #11436573 — an unverified report by a vehicle owner.
Lawrenceburg, TN
ENGINE
I had a mass airflow sensor signal connection failure which caused morning of the second cylinder in a hole in the piston see you
NHTSA complaint #11426202 — an unverified report by a vehicle owner.
at 100,000 milesLAS Vegas, NV
AIR BAGS
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
NHTSA complaint #11394583 — an unverified report by a vehicle owner.
at 100,000 milesLAS Vegas, NV
EXTERIOR LIGHTING
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
NHTSA complaint #11394583 — an unverified report by a vehicle owner.
at 100,000 milesLAS Vegas, NV
ELECTRICAL SYSTEM
I'VE HAD TO REPLACE THE HEADLIGHTS MULTIPLE TIMES DUE TO FAULTY ELECTRICAL WIRING INSIDE THE HEADLIGHT UNIT THAT COULD HAVE EASILY RESULTED IN FIRES. AIRBAG FAULT HINDERING USAGE
NHTSA complaint #11394583 — an unverified report by a vehicle owner.
at 175,000 milesPhoenix, AZCrash
STEERING
TL* THE CONTACT OWNED A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED HER SON WAS DRIVING 25 MPH, THE FRONT DRIVER SIDE WHEEL EXPLODED WHICH CAUSED THE STEERING WHEEL TO LOCK IN PLACE. AS A RESULT, THE VEHICLE TO CRASHED INTO THE SIDE OF TRUCK. THE DRIVER SIDE AIR BAG DID DEPLOY IN THE VEHICLE. NO WARNING LIGHT ILLUMINATED FROM VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SON SUSTAINED NO INJURIES. THE CONTACTS SON RECEIVED NO MEDICAL ATTENTION AT THE SCENE. THE VEHICLE WAS TOWED TO WESTERN TOWING (3401 S 43RD AVE, PHOENIX, AZ 85009). IN WHICH THE CONTACT TOOK THE VEHICLE OUT OF TOWED LOT AND SOLD THE VEHICLE TO CLUNK FOR JUNK YARD. NEITHER THE DEALER NOR THE MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000.
NHTSA complaint #11388221 — an unverified report by a vehicle owner.
at 136,000 milesHouston, TX
SEAT BELTS
AFTER GOING TO THE MECHANICS AFTER THE CHECK ENGINE LIGHT CAME ON, I WAS EXPECTING ALL THE PROBLEMS TO BE GONE BUT TO MY SURPRISE THE JOLTING WHEN I ACCELERATE IS STILL THERE. ITS A VERY HARSH JOLT FORWARD ROUGHLY WHEN ITS GOING TO SECOND GEAR, THE RPMS GO TO 4K THEN JUMP DOWN TO 2K AND IT DOES THAT FOR A WHILE. FOR EXAMPLE I'LL BE DRIVING AND THEN ALL OF A SUDDEN IT'LL DO A HARSH JOLT FORWARD AND WILL CONTINUE TO DO THAT WHEN ACCELERATING OR WHEN ATTEMPTING TO GO AT A STEADY SPEED. ANOTHER PROBLEM IS THE SEATBELTS ARE NOT RETRACTABLE ANYMORE AND I HAVE NO IDEA WHY. WHEN I WOULD TURN OFF THE CAR THE GAS WOULD BE REGURGITATED BACK AS IF THE CAR WAS ON AS IT'S COMPLETELY OFF. I DON'T KNOW WHERE IT COMES FROM BUT WATER GETS IN THE CAR WHEN IT RAINS AND THE CARPETS WILL BE COMPLETELY SOAKED AND IT'LL SMELL LIKE MOLD, WE HAVE TRIED TO FIX IT AND MECHANICS HAVE LOOKED AT IT AND THEY ARE CLUELESS TOO.
NHTSA complaint #11366411 — an unverified report by a vehicle owner.
at 136,000 milesHouston, TX
UNKNOWN OR OTHER
AFTER GOING TO THE MECHANICS AFTER THE CHECK ENGINE LIGHT CAME ON, I WAS EXPECTING ALL THE PROBLEMS TO BE GONE BUT TO MY SURPRISE THE JOLTING WHEN I ACCELERATE IS STILL THERE. ITS A VERY HARSH JOLT FORWARD ROUGHLY WHEN ITS GOING TO SECOND GEAR, THE RPMS GO TO 4K THEN JUMP DOWN TO 2K AND IT DOES THAT FOR A WHILE. FOR EXAMPLE I'LL BE DRIVING AND THEN ALL OF A SUDDEN IT'LL DO A HARSH JOLT FORWARD AND WILL CONTINUE TO DO THAT WHEN ACCELERATING OR WHEN ATTEMPTING TO GO AT A STEADY SPEED. ANOTHER PROBLEM IS THE SEATBELTS ARE NOT RETRACTABLE ANYMORE AND I HAVE NO IDEA WHY. WHEN I WOULD TURN OFF THE CAR THE GAS WOULD BE REGURGITATED BACK AS IF THE CAR WAS ON AS IT'S COMPLETELY OFF. I DON'T KNOW WHERE IT COMES FROM BUT WATER GETS IN THE CAR WHEN IT RAINS AND THE CARPETS WILL BE COMPLETELY SOAKED AND IT'LL SMELL LIKE MOLD, WE HAVE TRIED TO FIX IT AND MECHANICS HAVE LOOKED AT IT AND THEY ARE CLUELESS TOO.
NHTSA complaint #11366411 — an unverified report by a vehicle owner.
at 136,000 milesHouston, TX
ENGINE
AFTER GOING TO THE MECHANICS AFTER THE CHECK ENGINE LIGHT CAME ON, I WAS EXPECTING ALL THE PROBLEMS TO BE GONE BUT TO MY SURPRISE THE JOLTING WHEN I ACCELERATE IS STILL THERE. ITS A VERY HARSH JOLT FORWARD ROUGHLY WHEN ITS GOING TO SECOND GEAR, THE RPMS GO TO 4K THEN JUMP DOWN TO 2K AND IT DOES THAT FOR A WHILE. FOR EXAMPLE I'LL BE DRIVING AND THEN ALL OF A SUDDEN IT'LL DO A HARSH JOLT FORWARD AND WILL CONTINUE TO DO THAT WHEN ACCELERATING OR WHEN ATTEMPTING TO GO AT A STEADY SPEED. ANOTHER PROBLEM IS THE SEATBELTS ARE NOT RETRACTABLE ANYMORE AND I HAVE NO IDEA WHY. WHEN I WOULD TURN OFF THE CAR THE GAS WOULD BE REGURGITATED BACK AS IF THE CAR WAS ON AS IT'S COMPLETELY OFF. I DON'T KNOW WHERE IT COMES FROM BUT WATER GETS IN THE CAR WHEN IT RAINS AND THE CARPETS WILL BE COMPLETELY SOAKED AND IT'LL SMELL LIKE MOLD, WE HAVE TRIED TO FIX IT AND MECHANICS HAVE LOOKED AT IT AND THEY ARE CLUELESS TOO.
NHTSA complaint #11366411 — an unverified report by a vehicle owner.
at 155,000 milesPhienix, AZ
STEERING
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO TURN WHEN PLACED INTO THE IGNITION SWITCH, CAUSING THE STEERING WHEEL TO LOCK UP. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
NHTSA complaint #11364104 — an unverified report by a vehicle owner.
at 155,000 milesPhienix, AZ
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN JETTA. THE CONTACT STATED THAT THE KEY FAILED TO TURN WHEN PLACED INTO THE IGNITION SWITCH, CAUSING THE STEERING WHEEL TO LOCK UP. THE VEHICLE WAS NOT YET TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 155,000.
NHTSA complaint #11364104 — an unverified report by a vehicle owner.
at 135,000 milesAlton, ILCrash1 injured
ENGINE
TL* THE CONTACT OWNS A 2012 VOLKSWAGEN JETTA. THE CONTACT STATED THAT UPON PLACING THE VEHICLE INTO PARK, SHE EXITED THE VEHICLE AND WENT TO HER TRUNK. AS SHE WAS RETRIEVING ITEMS OUT OF THE TRUCK, SHE HEARD THE VEHICLE ROLLING BACKWARDS. THE CONTACT ATTEMPTED TO OPEN THE DRIVER SIDE DOOR BUT THE DOOR HAD KNOCKED HER DOWN AS THE VEHICLE CONTINUED TO ROLL BACKWARDS. AFTER THE CONTACT WAS KNOCKED DOWN, THE FRONT DRIVER SIDE TIRE ROLLED OVER HER LEFT LEG. THE VEHICLE CONTINUED TO ROLL INTO HER NEIGHBOR'S YARD AND HIT THE NEIGHBOR'S GARAGE DOOR. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED. THE NEXT DAY, THE CONTACT WENT TO THE HOSPITAL AND WAS TREATED FOR INJURIES TO HER LEFT FIBULA WHICH REQUIRED SURGERY. THE VEHICLE WAS STILL ABLE TO DRIVE THE VEHICLE AFTER THE ACCIDENT. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED FOR THE FAILURE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE VEHICLE HAD YET TO BE REPAIRED. THE FAILURE MILEAGE WAS 135,000.
NHTSA complaint #11361189 — an unverified report by a vehicle owner.
at 95,000 milesSilver Spring, MDFire1 injured
SEATS
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
NHTSA complaint #11354448 — an unverified report by a vehicle owner.
at 95,000 milesSilver Spring, MDFire1 injured
ELECTRICAL SYSTEM
THE VEHICLE WAS IN MOTION WITH THE SEAT HEATER ON. I NOTICED A BURNING SMELL AND THEN A BURNING SENSATION. BY THE TIME I WAS ABLE TO SAFELY PULL OVER, THERE WAS A HOLE IN THE RIGHT SIDE OF THE DRIVER'S SEAT COVER, EXPOSING THE WIRING AND FOAM. MY COAT AND CLOTHING WERE BURNED, AS WELL AS MY BACK. THERE IS ALSO EVIDENCE OF OVERHEATING/BURNING IN ADDITIONAL LOCATIONS OF THE SEAT COVER, BUT IT ONLY BURNED THROUGH IN ONE LOCATION. I TURNED OFF THE SEAT HEATER AND DROVE TO THE DEALERSHIP WHERE I WAS INSTRUCTED TO DISCONTINUE USE OF THE SEAT HEATER. THIS OCCURRED ON 3/8/19 WITH LESS THAN 95K MILES ON THE CAR.
NHTSA complaint #11354448 — an unverified report by a vehicle owner.
at 174,750 milesHobe Sound, FL
FUEL/PROPULSION SYSTEM
STRONG FUEL SMELL COMING IN FROM AC VENTS WHEN CAR AT A STOP. SEEN THIS CAR MODEL WAS PREVIOUSLY RECALLED FOR FUEL SMELL IN PAST. WHEN DRIVING OFF SMELL SEEMS TO GO AWAY SINCE AIR SEEMS TO BE FLOWING IT OUT OF ENGINE BAY.
NHTSA complaint #11329847 — an unverified report by a vehicle owner.
at 82,000 milesColorado Springs, CO
POWER TRAIN
TRANSMISSION SLIPS EXTREMELY BADLY EVEN THOUGH IT DOESNT EVEN HAVE 90K MILES ALMOST MAKES IT IMPOSSIBLE TO DRIVE IN CITY AND IS DANGEROUS WHEN NEEDING TO SPEED UP AND SLOW DOWN. TRANSMISSION SLIPS MORE WHEN SPEEDING UP FROM SLOW SPEEDS AND WILL REACH HIGH RPMS OF 4700 EVEN WHEN NOT TOUCHING THE GAS BUT I HAVE HAD IT SLIP ON THE HIGHWAY OUT OF NOWHERE AND IT PEAKED AT 7300 RPM WHEN NOT TOUCHING THE GAS WHICH IS PAST THE REDLINE ON THE RPMS. IT HAPPENS ALMOST EVERY DAY I DRIVE TO WORK (20 MINUTES ON THE FREEWAY) AND SHOULDN'T BE HAPPENING WITH THIS LOW AMOUNT OF MILES.
NHTSA complaint #11297045 — an unverified report by a vehicle owner.
at 121,000 milesNorman, OK
UNKNOWN OR OTHER
DOOR LOCKS FAIL TO LOCK. FRONT DRIVER DOOR WILL LOCK BUT ALL OTHER DOORS DO NOT LOCK. ALARM WILL SOUND OFF IF DOOR IS OPENED BUT WILL ONLY WORK FOR 1 MINUTE THEN SHUT OFF. THIS HAS RESULTED IN AN AUTO BURGLARY AT MY SONS WORK PLACE PARKING LOT. IT ALSO POSES A DANGER TO CHILDREN IN BACK SEAT IF DOOR IS OPENED WHILE CAR IS IN MOTION. SAFETY IS AT ISSUE WHEN PEOPLE IN THE VEHICLE NEED TO PREVENT BEING CAR JACKED OR ROBBED AS WELL. WE HAVE RESEARCHED THIS ISSUE AND HAVE FOUND THAT THERE ARE THOUSANDS OF COMPLAINTS ON THIS SAME ISSUE. WHAT IS IT GOING TO TAKE TO HAVE A RECALL ISSUED ON THIS VEHICLE TO FORCE THE MANUFACTURER TO REPAIR THESE VEHICLES?
NHTSA complaint #11286656 — an unverified report by a vehicle owner.
at 121,000 milesNorman, OK
ELECTRICAL SYSTEM
DOOR LOCKS FAIL TO LOCK. FRONT DRIVER DOOR WILL LOCK BUT ALL OTHER DOORS DO NOT LOCK. ALARM WILL SOUND OFF IF DOOR IS OPENED BUT WILL ONLY WORK FOR 1 MINUTE THEN SHUT OFF. THIS HAS RESULTED IN AN AUTO BURGLARY AT MY SONS WORK PLACE PARKING LOT. IT ALSO POSES A DANGER TO CHILDREN IN BACK SEAT IF DOOR IS OPENED WHILE CAR IS IN MOTION. SAFETY IS AT ISSUE WHEN PEOPLE IN THE VEHICLE NEED TO PREVENT BEING CAR JACKED OR ROBBED AS WELL. WE HAVE RESEARCHED THIS ISSUE AND HAVE FOUND THAT THERE ARE THOUSANDS OF COMPLAINTS ON THIS SAME ISSUE. WHAT IS IT GOING TO TAKE TO HAVE A RECALL ISSUED ON THIS VEHICLE TO FORCE THE MANUFACTURER TO REPAIR THESE VEHICLES?
NHTSA complaint #11286656 — an unverified report by a vehicle owner.
at 137,000 milesPlymouth, MIFire
EXTERIOR LIGHTING
THE VEHICLE CAUGHT FIRE IN THE ENGINE BAY BY THE FRONT DRIVER SIDE HEADLAMP. THE LOW BEAM OF THE HEADLIGHT KEPT GOING OFF AND ON PROMPTING A BROKEN HEADLIGHT OR HEADLAMP BULB SIGNAL ON DASH BOARD. AFTER REPLACING THE BULB THE ISSUE WAS NOT RESOLVED IT CONTINUED PERIODICALLY FOR ABOUT ONE MONTH . WHILE DRIVING I SMELLED BURNING PLASTIC AFTER WHICH I NOTICED FLAMES FROM THE FRONT DRIVER SIDE HEADLAMP. I PULLED OVER OPENED THE HOOD NOTICING THAT THE FRONT DRIVER SIDE HEADLAMP WAS MELTING AND ON FIRE. WITHIN TWO MINUTES OF PULLING OVER THE ENGINE BAY WAS COMPLETELY MELTED . THE FIRE SPREAD TO THE INTERIOR ' MELTING IT.
NHTSA complaint #11252366 — an unverified report by a vehicle owner.
