2000 Volvo S40 problems

VEHICLE SPEED CONTROL

THE CAR HAS PROBLEMS STARTING AND TAKES A FEW TRIES BEFORE STARTING UP. HAVE ALSO HAD A PROBLEM WHERE THE CAR WAS IN PARK WITH THE PARKING BRAKE ENGAGED AND THE CAR WAS REVVING ON ITS OWN. THERE HAVE ALSO BEEN PROBLEMS WHILE THE CAR HAS BEEN SLOWING DOWN ON THE FREEWAY, SPECIFICALLY WHEN THE BRAKES ARE BEING ENGAGED THE CAR WILL ATTEMPT TO MOVE FORWARD AS THOUGH IT IS TRYING TO PUSH PASS THE FACT THAT THE BRAKES ARE BEING ENGAGED. AS WELL AS THE CAR WILL ACCELERATE FASTER THAN THE GAS PEDAL IS BEING PUSHED E.G WHEN THE GAS PEDAL IS SLIGHTLY PUSHED THE CAR WILL ACCELERATE QUICKLY AS THOUGH THE GAS PEDAL WAS BEING PUSHED UPON FIRMLY.

NHTSA complaint #11118565 — an unverified report by a vehicle owner.

ENGINE

THE CAR HAS PROBLEMS STARTING AND TAKES A FEW TRIES BEFORE STARTING UP. HAVE ALSO HAD A PROBLEM WHERE THE CAR WAS IN PARK WITH THE PARKING BRAKE ENGAGED AND THE CAR WAS REVVING ON ITS OWN. THERE HAVE ALSO BEEN PROBLEMS WHILE THE CAR HAS BEEN SLOWING DOWN ON THE FREEWAY, SPECIFICALLY WHEN THE BRAKES ARE BEING ENGAGED THE CAR WILL ATTEMPT TO MOVE FORWARD AS THOUGH IT IS TRYING TO PUSH PASS THE FACT THAT THE BRAKES ARE BEING ENGAGED. AS WELL AS THE CAR WILL ACCELERATE FASTER THAN THE GAS PEDAL IS BEING PUSHED E.G WHEN THE GAS PEDAL IS SLIGHTLY PUSHED THE CAR WILL ACCELERATE QUICKLY AS THOUGH THE GAS PEDAL WAS BEING PUSHED UPON FIRMLY.

NHTSA complaint #11118565 — an unverified report by a vehicle owner.

SERVICE BRAKES

THE CAR HAS PROBLEMS STARTING AND TAKES A FEW TRIES BEFORE STARTING UP. HAVE ALSO HAD A PROBLEM WHERE THE CAR WAS IN PARK WITH THE PARKING BRAKE ENGAGED AND THE CAR WAS REVVING ON ITS OWN. THERE HAVE ALSO BEEN PROBLEMS WHILE THE CAR HAS BEEN SLOWING DOWN ON THE FREEWAY, SPECIFICALLY WHEN THE BRAKES ARE BEING ENGAGED THE CAR WILL ATTEMPT TO MOVE FORWARD AS THOUGH IT IS TRYING TO PUSH PASS THE FACT THAT THE BRAKES ARE BEING ENGAGED. AS WELL AS THE CAR WILL ACCELERATE FASTER THAN THE GAS PEDAL IS BEING PUSHED E.G WHEN THE GAS PEDAL IS SLIGHTLY PUSHED THE CAR WILL ACCELERATE QUICKLY AS THOUGH THE GAS PEDAL WAS BEING PUSHED UPON FIRMLY.

NHTSA complaint #11118565 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

THIS HAPPENED YESTERDAY 1/28/16 AND IN APRIL 2015 (THE DEALERSHIP "FIXED IT" BUT IT DIDN'T WORK!!!!) YESTERDAY, WHILE DRIVING HOME FROM WORK, THE CAR DID THE SCARIEST THING I'VE EVER EXPERIENCED WHILE DRIVING. ALL THE LIGHTS ON THE DASH, ALL THE WARNING LIGHTS FLASHED SEVERAL TIMES AND THE CAR CAME TO A COMPLETE STANDSTILL. NO POWER AT ALL. IT DIDN'T SLOW TO A STALL, NO WEIRD SOUNDS...IT JUST LITERALLY STOPPED IN IT'S TRACKS. RIGHT THERE, IN THE ROAD. ALL OF A SUDDEN MY CAR SHUT OFF. WHEN I SAY SHUT OFF I MEAN THE HEADLIGHTS, DOME LIGHTS, ENGINE....ANYTHING THAT WAS ELECTRICAL COMPLETELY SHUT OFF. THIS WOULD INCLUDE THE STEERING WHEEL LOCKING UP. IMAGINE DRIVING ON THE FREEWAY/HIGHWAY IN THE MIDDLE OF THE NIGHT WITH TRAFFIC AROUND YOU AND YOUR LIGHTS GOING OUT, STEERING WHEEL LOCKING AND HAVING NO WAY TO CONTROL THE VEHICLE. THIS COULD HAVE KILLED ME AND MY BABY. LAST NIGHT, I HAS NIGHTMARES ALL NIGHT LONG OF THAT HAPPENING ON THE FREEWAY OR THE TRESTLE WITH MY BABY. WHERE I DRIVE FREQUENTLY. HAD THAT HAVE HAPPENED THERE, I COULD HAVE BEEN KILLED ESPECIALLY IF A SEMI TRUCK WAS BEHIND ME, AS IS OFTEN THE CASE. THEY CAN'T STOP THAT FAST. MOST PEOPLE CAN'T STOP THAT FAST GOING 55-75 MPH. I HAD BEEN ON THE TRESTLE ABOUT 15 MINUTES BEFORE IT HAPPENED. AND I AM PETRIFIED TO THINK WHAT COULD HAVE HAPPENED SINCE I OFTEN HAVE MY BABY IN THE CAR. THE CAR IS AT THE DEALERSHIP IN SERVICE. THEY CANNOT FIND ANYTHING WRONG WITH IT. THE CHECK ENGINE LIGHT DIDN'T COME ON, SO THERE ARE NO CODES. THEY CANNOT GET IT DO IT AGAIN.

NHTSA complaint #10823121 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

THIS HAPPENED YESTERDAY 1/28/16 AND IN APRIL 2015 (THE DEALERSHIP "FIXED IT" BUT IT DIDN'T WORK!!!!) YESTERDAY, WHILE DRIVING HOME FROM WORK, THE CAR DID THE SCARIEST THING I'VE EVER EXPERIENCED WHILE DRIVING. ALL THE LIGHTS ON THE DASH, ALL THE WARNING LIGHTS FLASHED SEVERAL TIMES AND THE CAR CAME TO A COMPLETE STANDSTILL. NO POWER AT ALL. IT DIDN'T SLOW TO A STALL, NO WEIRD SOUNDS...IT JUST LITERALLY STOPPED IN IT'S TRACKS. RIGHT THERE, IN THE ROAD. ALL OF A SUDDEN MY CAR SHUT OFF. WHEN I SAY SHUT OFF I MEAN THE HEADLIGHTS, DOME LIGHTS, ENGINE....ANYTHING THAT WAS ELECTRICAL COMPLETELY SHUT OFF. THIS WOULD INCLUDE THE STEERING WHEEL LOCKING UP. IMAGINE DRIVING ON THE FREEWAY/HIGHWAY IN THE MIDDLE OF THE NIGHT WITH TRAFFIC AROUND YOU AND YOUR LIGHTS GOING OUT, STEERING WHEEL LOCKING AND HAVING NO WAY TO CONTROL THE VEHICLE. THIS COULD HAVE KILLED ME AND MY BABY. LAST NIGHT, I HAS NIGHTMARES ALL NIGHT LONG OF THAT HAPPENING ON THE FREEWAY OR THE TRESTLE WITH MY BABY. WHERE I DRIVE FREQUENTLY. HAD THAT HAVE HAPPENED THERE, I COULD HAVE BEEN KILLED ESPECIALLY IF A SEMI TRUCK WAS BEHIND ME, AS IS OFTEN THE CASE. THEY CAN'T STOP THAT FAST. MOST PEOPLE CAN'T STOP THAT FAST GOING 55-75 MPH. I HAD BEEN ON THE TRESTLE ABOUT 15 MINUTES BEFORE IT HAPPENED. AND I AM PETRIFIED TO THINK WHAT COULD HAVE HAPPENED SINCE I OFTEN HAVE MY BABY IN THE CAR. THE CAR IS AT THE DEALERSHIP IN SERVICE. THEY CANNOT FIND ANYTHING WRONG WITH IT. THE CHECK ENGINE LIGHT DIDN'T COME ON, SO THERE ARE NO CODES. THEY CANNOT GET IT DO IT AGAIN.

NHTSA complaint #10823121 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE CONTACT MENTIONED THAT THE BRAKE PEDAL WAS DEPRESSED IN ORDER TO SLOW DOWN OR STOP THE VEHICLE. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,900.

NHTSA complaint #10664859 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT WHILE TRAVELING 30 MPH THE VEHICLE'S SPEED ERRONEOUSLY INCREASED TO 55 MPH. THE CONTACT FIRMLY DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT MERGED TO THE SIDE OF THE ROAD TO RESTART THE VEHICLE. THE VEHICLE THEN FUNCTIONED AS NORMAL. THE VEHICLE WAS TAKEN TO A MECHANIC WHERE IT WAS FOUND THAT THE COOLANT TEMPERATURE SENSOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED SEVERAL TIMES AFTER THE REPAIR. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 96,828. UPDATED 11/13/12 *CN THE IDLE CONTROL VALVE AS REPLACED TO CORRECT THE PROBLEM. HOWEVER, THE CONSUMER CONTINUED TO EXPERIENCE PROBLEMS. UPDATED 11/19/12

NHTSA complaint #10479401 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT THE VEHICLE WOULD ACCELERATE ABNORMALLY WITHOUT DEPRESSING THE ACCELERATOR PEDAL. THE FAILURE OCCURRED INTERMITTENTLY WHETHER DRIVING IN REVERSE OR GOING FORWARD, AS WELL AS WHEN SITTING AT A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY NEED TO REPAIR THE ELECTRONIC THROTTLE CONTROL, IDLE CONTROL VALVE AND THE BRAKE SYSTEM. THE REPAIRS WERE NOT COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000.

NHTSA complaint #10453452 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

WHILE DRIVING THE VEHICLE THE REAR OF THE VEHICLE SWAYED & THERE WAS A CLUNKING SOUND THAT WAS HEARD. UPON INSPECTION THE REAR COIL SPRINGS WERE BROKEN ON BOTH SIDES. WHILE DRIVING THE CAR LAST WEEK WITH JUST 130,000 MILES THE FRONT END STARTED CLUNKING. UPON INSPECTION THE FRONT COIL SPRINGS WERE ALSO FOUND BROKEN.

NHTSA complaint #10438228 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED WITH HIS FOOT ON THE BRAKE PEDAL THERE WAS AN INCREASE IN ENGINE RPMS AND THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.

NHTSA complaint #10421471 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I WAS PULLING INTO MY PARKING GARAGE AND MY 2000 VOLVO S40 BEGAN TO ACCELERATE ON ITS OWN. IT REVVED UP TO 3000 RPMS AND I HAD TO PRESS HARD ON THE BRAKE FOR IT TO STOP. I PULLED OVER IN THE GARAGE AND PLACED THE CAR IN PARK. THE CAR CONTINUED TO REV. I STEPPED ON THE GAS A COUPLE OF TIMES AND AFTER ABOUT 4 MINUTES IT RETURNED TO ITS NORMAL OPERATING RPM AFTER WHICH I WAS ABLE TO PARK THE CAR.

NHTSA complaint #10380874 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT STATED THAT THE VEHICLE WOULD SPORADICALLY ACCELERATE INDEPENDENTLY. THE CONTACT STATED THAT THE THROTTLE WAS REPLACED IN 2008 AND THE FAILURE DID NOT RECUR UNTIL 2010. MOST RECENTLY, THE CONTACT WAS ENTERING A PARKING LOT WHEN THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY SHIFTING INTO PARK. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT HER MODEL WAS NOT INVOLVED IN ANY RECALLS THEREFORE ANY REPAIRS WOULD BE AT HER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 98,000.

NHTSA complaint #10357892 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

MY 2000 VOLVO S40 HAD ANOTHER UNINTENDED ACCELERATION EPISODE ON APRIL 12, 2010 (I FILED A PREVIOUS COMPLAINT #10288666 IN OCT 2009). ON THE HIGHWAY IT WOULD GO 60 MPH WITHOUT DEPRESSING THE GAS PEDAL (AND NO IT WAS NOT STUCK AND THERE WAS NO FLOOR MAT IN THE WAY). THE LAST TIME THIS OCCURRED WAS SIX OR SEVEN MONTHS EARLIER. THE ECT SENSOR WAS REPLACED AT THAT TIME. THIS LAST TIME THE VOLVO MEMPHIS DEALERSHIP REPLACED THE ECT SENSOR AND IT HAS NOT OCCURRED AGAIN.....YET. THIS WAS THE THIRD ECT SENSOR REPLACED IN ABOUT A YEAR'S TIME. I ASKED THAT VOLVO CORPORATE BE INVOLVED TO CHECK OUT WHY THIS WAS HAPPENING. THEY HAD A FIELD TECHNICIAN RIDE IN THE CAR WITH ME AND CHECK IT OUT. BASICALLY THEY SHARED NO REASON FOR THE RECURRENT REPLACEMENT OF THE ECT SENSOR AND EVEN THOUGH I CONTINUED TO TRY TO GET AN ANSWER (AND REIMBURSEMENT FOR THE REPEAT REPAIRS). THIS IS ONE OF THE EMAILS I RECEIVED FROM THE VOLVO INVESTIGATOR AFTER THEIR INSPECTION AND MY CONTINUED DISSATISFACTION WITH NOT IDENTIFYING A ROOT CAUSE ---- "[XXX] , I CAN CERTAINLY UNDERSTAND YOUR DISAPPOINTMENT IN HAVING TO REPLACE THE SAME PART THREE TIMES. AS STATED, IF THE SYMPTOMS REOCCUR, PLEASE EITHER CONTACT ME DIRECTLY, OR CONTACT THE SERVICE MANAGER AT VOLVO OF MEMPHIS, RANDY PEARSON, SO THAT WE MAY GET BEEN INVOLVED ONCE AGAIN TO REVIEW YOUR CONCERNS REGARDING YOUR VEHICLE. TO DATE, YOUR VEHICLE IS PERFORMING AS DESIGNED. THANK YOU FOR ALLOWING US THE OPPORTUNITY TO INSPECT YOUR VEHICLE. ERICA KIRSCH PRODUCT INVESTIGATION COORDINATOR VOLVO CARS OR NORTH AMERICA" I AM NOT INTERESTED IN CONTINUING TO PURSUE THIS JUST BECAUSE OF REPAIR COSTS I FEEL SHOULD BE COVERED BY VOLVO. THE SYMPTOMS I HAVE REPEATEDLY EXPERIENCED ARE SCARY AND A HUGE SAFETY ISSUE. I ALSO SAW AN ON COMPLAINT #10288666 FILED ON FEB 18 2010 THAT SOUNDS LIKE THE SAME ISSUE AS MINE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10349257 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

UNINTENDED ACCELERATION OCCURRED WITH CAR IN DRIVE. CAR BEGAN TO ACCELERATE SLOWLY INCREASING SPEED WITH FOOT OFF ACCELERATOR. PULLED UP ON ACCELERATOR WITH NO RESULTS. PUT CAR INTO NEUTRAL AND RPM INCREASED TO 6000 RPM THEN BACK TO 750 IDLE SPEED. BACK INTO DRIVE AND ENGINE ACCELERATED AGAIN. ENGINE SHUT OFF VIA KEY THEN IT WOULDN'T START AGAIN. CRANKED BUT WOULD NOT TURN OVER. DEALER REPLACED ECT BECAUSE OF FAILURE OF PART.

NHTSA complaint #10313282 — an unverified report by a vehicle owner.

ENGINE AND ENGINE COOLING:COOLING SYSTEM

UNINTENDED ACCELERATION OCCURRED WITH CAR IN DRIVE. CAR BEGAN TO ACCELERATE SLOWLY INCREASING SPEED WITH FOOT OFF ACCELERATOR. PULLED UP ON ACCELERATOR WITH NO RESULTS. PUT CAR INTO NEUTRAL AND RPM INCREASED TO 6000 RPM THEN BACK TO 750 IDLE SPEED. BACK INTO DRIVE AND ENGINE ACCELERATED AGAIN. ENGINE SHUT OFF VIA KEY THEN IT WOULDN'T START AGAIN. CRANKED BUT WOULD NOT TURN OVER. DEALER REPLACED ECT BECAUSE OF FAILURE OF PART.

NHTSA complaint #10313282 — an unverified report by a vehicle owner.

EXTERIOR LIGHTING

TURN SIGNALS WILL STOP WORKING INTERMITTENTLY. WHEN IT HAPPENS NEITHER LH NOR LH TURN SIGNAL WILL ILLUMINATE AND NEITHER EXTERIOR BULB NOR DASH INDICATOR WILL ILLUMINATE. TURNING ON THE HAZARD LIGHTS WILL JUMP START THE TURN SIGNALS TO WORK AGAIN. TURN SIGNAL RELAY (UNDER DASH NEAR DRIVER KICK PANEL) HAS BEEN REPLACED WITH NO IMPROVEMENT. USED TO ONLY HAPPEN ON VERY HOT DAYS. NOW HAPPENS REGARDLESS THE AMBIENT TEMP.

NHTSA complaint #10308462 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

UNINTENDED ACCELERATION ON MY 2000 VOLVO S40. ACCELERATING IN TRAFFIC WITHOUT PRESSING PEDAL. MUST PRESS BRAKE HARD TO STOP. CONTINUES TO REV HIGH. THIS HAS HAPPENED TWICE IN THE LAST MONTH. AFTER THE FIRST TIME, MY SERVICE SHOP REPLACED THE IDLE AIR CONTROL VALVE BUT IT OCCURRED AGAIN ABOUT A WEEK AND A HALF AFTER THAT. SERVICE TECHNICIAN HAS INDICATED HE CANNOT POTENTIALLY DIAGNOSE UNLESS IT IS OCCURRING WHEN HE CAN DRIVE AND LOOK AT IT. IT IS A SERIOUS RISK FOR CRASH OR INJURY.

NHTSA complaint #10288666 — an unverified report by a vehicle owner.

WHEELS

LUGNUTS CAME LOOSE ON RIGHT FRONT WHEEL, CAR IS ALWAYS SERVICED HERE AND WE ALWAYS HAND TORQUE LUG NUTS. ODD THIN IS THIS IS THE 2ND 2000 VOLVO S40 WE HAVE SEEN DO THIS AND I ASSUME MANY ARE NOT REPORTED AND CONSIDERED INSTALLER ERROR.

NHTSA complaint #10280687 — an unverified report by a vehicle owner.

SUSPENSION:REAR

ON 3/4/2009, WHILE DOING OTHER WORK TO THE CAR, A MECHANIC DISCOVERED THAT THE REAR PASSENGER SIDE COIL SPRING WAS BROKEN. IT WAS BROKEN AT THE LOWEST POINT AND THE CAR STILL SAT LEVEL, SO I WAS NOT EVEN AWARE. I DO NOT KNOW HOW LONG IT WAS BROKEN. IT LOOKED LIKE IT JUST DETERIORATED OVER TIME. ALTHOUGH OVER 9 YEARS OLD, THE CAR HAS LESS THAN 64,000 MILE, SO I WOULD NOT EXPECT A COIL SPRING TO DETERIORATE LIKE THAT. THE DEALER REPLACED BOTH REAR COIL SPRINGS FOR $773.

NHTSA complaint #10262473 — an unverified report by a vehicle owner.

STEERING

CUSTOMERS CAR BROKE DOWN, LOST STEERING CONTROL, INNER AND OUTER TIE-ROD END CAME APART AT THREADS, NO APARENT DAMAGE TO PARTS, REPLACED BOTH PARTS, SAVED OLD PARTS.

NHTSA complaint #10255194 — an unverified report by a vehicle owner.

SUSPENSION:REAR

1. EVENTS = REGULAR TIRE ROTATION IN SEPTEMBER 2008. TECHNICIAN POINTED OUT TO ME THE CORROSION AND CRACK/FAILURE IN BOTH REAR COIL SPRINGS. MILEAGE ON THE VEHICLE ABOUT 68,000 AT TIME OF DISCOVERY ON MY 2000 VOLVO S40. 2. CORRODED AND CRACKED REAR COIL SPRINGS (BOTH). THE CORROSION AND CRACK WERE ALMOST IN THE SAME LOCATION WITH THE SAME AMOUNT OF CORROSION NEAR THE BOTTOM (THE FIRST HALF-MOON CURVE) OF BOTH SPRINGS WHERE THEY ARE SEATED/BRACED. 3. OCTOBER 2008 - TOOK VEHICLE TO LOCAL VOLVO DEALER FOR EVALUATION. THEY ORDERED NEW REAR COIL SPRINGS. I RETURNED A WEEK LATER TO HAVE THE NEW COIL SPRINGS INSTALLED AT THE COST OF APPROXIMATELY $550, PLUS ALIGNMENT. THE COST OF THE COIL SPRINGS WAS APPROXIMATELY $220 FOR BOTH. THE REMAINDER WAS LABOR. I WROTE A LETTER TO VOLVO OF NORTH AMERICA ABOUT THIS CONDITION. I INCLUDED PHOTOS, AND I REQUESTED A REFUND. VOLVO CUSTOMER SERVICE OF NORTH AMERICA CALLED ME ON NOVEMBER 6, 2008, AND DENIED MY REQUEST. I WAS TOLD THAT MY CAR WAS OUT OF WARRANTY, AND THE ENGINEERS DESCRIBED THE PROBLEM AS AN "ANOMALY," NOT A DEFECT. SINCE I HAVE A LOW MILEAGE VEHICLE, I LIVE IN A "SALT STATE," AND CERTAIN SAABS IN SALT STATES ARE BEING INVESTIGATED FOR FRONT COIL SPRING FAILURE, IT WOULD BE INTERESTING TO KNOW WHETHER THERE IS A CONNECTION WITH THESE VEHICLES AND THE REAR COIL SPRINGS. I HAVE LOANED THE FAILED REAR COIL SPRINGS TO A PROFESSOR OF AUTOMOTIVE ENGINEERING TO USE IN HIS UPPER LEVEL DESIGN CLASS TO USE AS AN EXAMPLE OF A FAILURE. I COULD LIKELY GET THE PARTS BACK, IF NEEDED.

NHTSA complaint #10254138 — an unverified report by a vehicle owner.