FaultScore

FaultScore report

2004 Volvo S40 problems

Owners have filed 75 complaints about the 2004 Volvo S40 with NHTSA between 2004 and 2020. The largest single group is the electrical system. Across this model's run it ranks 3 of 11 worst.

D

FaultScore 73/100

Higher is worse. Measured against the other years of the Volvo S40.

How this is worked out

The numbers

75

Complaints

7

Crashes reported

2

Fires reported

6

Injuries reported

52,500 mi

Median mileage at failure

Half of reported failures happened before this

34%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 62 vs 50 Severity 100 vs 50 Early failure 58 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Volvo S40. 50 means typical for this model; 100 means roughly double.
Severity — 100
20% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 58
34% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2004 compares with every other Volvo S40

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2004 Volvo S40

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

0 crashes, 1 fires · median 29,500 mi

Brakes 12 16.0%

2 crashes, 1 fires · median 42,000 mi

Airbags 11 14.7%

3 crashes, 0 fires · median 84,500 mi

Fuel & Propulsion 8 10.7%

1 crashes, 0 fires · median 99,500 mi

Engine & Cooling 7 9.3%

Median failure at 64,678 miles

Acceleration & Cruise Control 4 5.3%

1 crashes, 0 fires · median 37,171 mi

Steering 4 5.3%

Median failure at 25,000 miles

Windows, Mirrors & Wipers 3 4.0%

Median failure at 10,000 miles

Other & Unspecified 2 2.7%

Median failure at 52,500 miles

Doors, Latches & Locks 2 2.7%

Median failure at 10,000 miles

Lights 2 2.7%

Median failure at 140,000 miles

Body & Structure 2 2.7%

Median failure at 97,000 miles

Equipment & Accessories 1 1.3%
Driver Assist & Collision Avoidance 1 1.3%

Median failure at 123,713 miles

Tires 1 1.3%

Median failure at 145,000 miles

Suspension 1 1.3%
Transmission & Drivetrain 1 1.3%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 2.1%
1,000 – 9,999 miles 1 2.1%
10,000 – 24,999 miles 9 19.1%
25,000 – 49,999 miles 11 23.4%
50,000 – 74,999 miles 7 14.9%
75,000 – 99,999 miles 9 19.1%
100,000 – 149,999 miles 8 17.0%
150,000+ miles 1 2.1%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

These stars come from the pre-2011 crash test programme. NHTSA rebuilt the programme for the 2011 model year and states that ratings either side of that change are not comparable — so do not read these against a 2011-or-newer car's stars.

Frontal crash test of a 2004 Volvo S40 4-DR. w/SAB (2004.5)

Frontal crash test

Side barrier crash test of a 2004 Volvo S40 4-DR. w/SAB (2004.5)

Side barrier crash test

Photographs taken by NHTSA during its own New Car Assessment Program crash tests of this model year. Public domain.
Configuration Overall Front Side Rollover
2004 Volvo S40 4-DR. w/SAB (2004.5)

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2004 peak 9 Nov 2020

Recalls on the 2004 Volvo S40

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2010396 87 units in Canada

Accessories

On certain vehicles, there is a possibility of overheating issues of batteries in the Garmin nüvi® 760 when certain batteries manufactured within a limited date code range are used in certain Garmin nüvi® 760 models with a specific printed circuit board (PCB) design. The interaction of these factors can, in some circumstances, increase the possibility of overheating, which may lead to a fire. Correction: Dealers will direct customers who have an affected unit to the Garmin Web site, which explains how to verify if their units are involved and includes procedures to follow for product exchange.

Recall 2008023 4,639 units in Canada

Fuel System

On certain vehicles, insufficient sealing of the Fuel Pump Electronic Module may lead to water ingress corrosion, possibly causing the unit to fail. This may result in increased, decreased, or loss of fuel pressure. Engine stalling would result in lost propulsion which, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash. Correction: Dealers will replace and relocate the Fuel Pump Electronic Module.

Recall 2006066 14,000 units in Canada

Seats And Restraints

Certain Volvo 850, S40, V40, V50, V70, XC70 and XC90 equipped with integrated child booster cushions were incorrectly labelled during vehicle assembly. The label indicates that the booster cushion can be used for children weighing between 15 and 36 kg (33 and 80 lb). CMVSS 213 states that the minimum weight for use must be 18 kg (40 lb). Should an underweight child be placed in the booster cushion and the vehicle is involved in a crash, the child may have a greater risk of injury. Correction: Volvo Canada will send a letter to owners explaining this problem and will supply updated weight limit decal to be applied to each side window.

Recall 2004370 87 units in Canada

Brakes

On certain vehicles, the vacuum valve and hose assembly at the brake booster could develop a vacuum leak due to an incorrect welding process during assembly. A vacuum leak at the brake booster would affect the performance of the power-assisted brakes. More brake pedal force may be required to stop the vehicle. Correction: Dealers will inspect and, if necessary, replace the vacuum hose assembly.

Recall 2003261 2,285 units in Canada

Fuel System

On certain vehicles, improper welding of the end cover that secures the service nipple to the fuel rail may eventually cause a fuel leak. A fuel leak in the presence of an ignition source could create the risk of a vehicle fire and possible injury or death. Correction: Dealer will install a V-clamp securing device to the fuel rail.

Recall 2003226 10,712 units in Canada

Other

Certain vehicles do not comply with CMVSS 210.2. The symbol indicating the presence of a lower universal anchorage system, and a reproduction of this symbol were omitted from the owner's manual. Correction: The corrected owner's manual page will be mailed to owners.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Sanantonio, TX Crash 1 injured

SERVICE BRAKES

I GOT NEW CAR IN NOV 2003 OF THE YEAR 2004 MODEL. IT FEELS LIKE ONE HAS TO PUT FOOT ON BRAKES ALL THE WAY TO APPLY. IT IS PROGRESSIVELY GETTING WORSE. IN DEC 2005, WHILE EXISTING FROM HIGHWAY WE MEET AN ACCIDENT AS IT DID NOT STOP WHERE IT WAS SUPPOSE TO STOP. VOLVO DEALER TOP THE BREAK FLUID DURING MAINTENANCE. BUT DID NOT SOLVE THE PROBLEM. WE GOT NEW BRAKE PADS FROM VOLVO DEALER AND CHANGED ALONG WITH BRAKE DISCS IN 2009. BUT, IT DID NOT SOLVE THE PROBLEM. IN THE MORNING, IT WILL NOT BREAK UNLESS ONE HAS TO PUT FOOT ON PEDAL FEW TIMES. AGAIN IN 2015 WE GOT BRAKE PADS FROM OTHER AUTO PART SHOP OF HIGH QUALITY BUT IT DOES NOT SOLVE THE PROBLEM. IN ADDITION, I SMELL GAS BUT COULD NOT LOCATE ANY LEAK OF FUEL. ALSO, STEERING WHEEL IS VERY HARD AND WE TOOK TO VOLVO FEW TIMES BUT IT IS THE SAME.

NHTSA complaint #10794522 — an unverified report by a vehicle owner.

Sanantonio, TX Crash 1 injured

FUEL/PROPULSION SYSTEM

I GOT NEW CAR IN NOV 2003 OF THE YEAR 2004 MODEL. IT FEELS LIKE ONE HAS TO PUT FOOT ON BRAKES ALL THE WAY TO APPLY. IT IS PROGRESSIVELY GETTING WORSE. IN DEC 2005, WHILE EXISTING FROM HIGHWAY WE MEET AN ACCIDENT AS IT DID NOT STOP WHERE IT WAS SUPPOSE TO STOP. VOLVO DEALER TOP THE BREAK FLUID DURING MAINTENANCE. BUT DID NOT SOLVE THE PROBLEM. WE GOT NEW BRAKE PADS FROM VOLVO DEALER AND CHANGED ALONG WITH BRAKE DISCS IN 2009. BUT, IT DID NOT SOLVE THE PROBLEM. IN THE MORNING, IT WILL NOT BREAK UNLESS ONE HAS TO PUT FOOT ON PEDAL FEW TIMES. AGAIN IN 2015 WE GOT BRAKE PADS FROM OTHER AUTO PART SHOP OF HIGH QUALITY BUT IT DOES NOT SOLVE THE PROBLEM. IN ADDITION, I SMELL GAS BUT COULD NOT LOCATE ANY LEAK OF FUEL. ALSO, STEERING WHEEL IS VERY HARD AND WE TOOK TO VOLVO FEW TIMES BUT IT IS THE SAME.

NHTSA complaint #10794522 — an unverified report by a vehicle owner.

at 40,000 miles Brentwood, CA Crash 1 injured

AIR BAGS:FRONTAL

TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING LESS THAN 50 MPH, THE CONTACT CRASHED INTO THE REAR OF THE PRECEDING VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG DID NOT. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED TO THE HOSPITAL AND RELEASED WITH NO MAJOR INJURIES. THE MANUFACTURER STATED THAT THEY PERFORMED A COMPLETE SAFETY INSPECTION ON THE VEHICLE PRIOR TO SELLING IT TO HER, AND THE DIAGNOSTIC DID NOT INDICATE ANY FAILURE WITH THE AIR BAG. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 40,000.

NHTSA complaint #10261682 — an unverified report by a vehicle owner.

at 65,000 miles Winchester, VA Fire

ELECTRICAL SYSTEM

TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 30 MPH, THE VEHICLE RAPIDLY ACCELERATED AUTOMATICALLY. THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD A DIFFICULT TIME PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BEHIND HER NOTIFIED HER THAT THE VEHICLE WAS ON FIRE. FLAMES APPEARED WHILE ATTEMPTING TO PULL OVER THE VEHICLE. THE POLICE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN TO THE VOLVO DEALER. THE TIRES AND OTHER EQUIPMENT WERE DAMAGED BY THE FLAMES. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 65,000.

NHTSA complaint #10253229 — an unverified report by a vehicle owner.

at 65,000 miles Winchester, VA Fire

SERVICE BRAKES, HYDRAULIC

TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING 30 MPH, THE VEHICLE RAPIDLY ACCELERATED AUTOMATICALLY. THE VEHICLE WOULD NOT SLOW DOWN WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD A DIFFICULT TIME PULLING THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE VEHICLE BEHIND HER NOTIFIED HER THAT THE VEHICLE WAS ON FIRE. FLAMES APPEARED WHILE ATTEMPTING TO PULL OVER THE VEHICLE. THE POLICE DEPARTMENT WAS NOTIFIED. THE VEHICLE WAS TOWED TO HER RESIDENCE AND THEN TO THE VOLVO DEALER. THE TIRES AND OTHER EQUIPMENT WERE DAMAGED BY THE FLAMES. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE 65,000.

NHTSA complaint #10253229 — an unverified report by a vehicle owner.

at 37,171 miles Lowell, MA Crash

VEHICLE SPEED CONTROL

TL*THE CONTACT OWNS A 2004 VOLVO S40. WHILE ATTEMPTING TO PARK THE VEHICLE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED ON ITS OWN AND CRASHED INTO A TELEPHONE POLE. THE CONTACT WAS UNINJURED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY REPAIRED THE DAMAGES AT THE COST OF $8,000. THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE FAILURE MILEAGE WAS 37,171 AND CURRENT MILEAGE WAS 38100 UPDATED 1/5/09 *CN UPDATED 01/09/09.

NHTSA complaint #10250389 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 123,713 miles Waterflow, NM

ELECTRICAL SYSTEM

HAVING A COOLANT LEAKAGE, CRASH MODE AND SAFETY ALARM SYSTEM CHECK KEEPS COMING ON...WHEN CRASH MODE COMES ON...CAR JUST SHUTS OFF.

NHTSA complaint #11373691 — an unverified report by a vehicle owner.

at 123,713 miles Waterflow, NM

FORWARD COLLISION AVOIDANCE: WARNINGS

HAVING A COOLANT LEAKAGE, CRASH MODE AND SAFETY ALARM SYSTEM CHECK KEEPS COMING ON...WHEN CRASH MODE COMES ON...CAR JUST SHUTS OFF.

NHTSA complaint #11373691 — an unverified report by a vehicle owner.

at 145,000 miles N/A, OH

TIRES

TL* THE CONTACT OWNS A 2004 VOLVO S40 EQUIPPED WITH COOPER ZEON RS3-A TIRES, SIZE: 205/55/16R (NA). THE CONTACT HEARD A LOUD HUMMING NOISE COMING FROM THE TIRES. THE INSIDE OF THE TREAD HAD A LINE AND THE CONTACT NOTICED DAMAGE OR AN OPENING. AN INDEPENDENT MECHANIC CONFIRMED THAT THE TIRES WERE SEPARATING AT THE TREAD LINE. AN UNKNOWN TIRE DEALER STATED THAT THE TIRES WERE NOT UNDER WARRANTY AFTER THE TIRES HAD BEEN OWNED FOR OVER THREE YEARS. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE FAILURE MILEAGE WAS 145,000. THE TIRE FAILURE MILEAGE AND VIN WERE UNKNOWN.

NHTSA complaint #11265371 — an unverified report by a vehicle owner.

at 140,000 miles Charlotte, NC

AIR BAGS

NO COLLISION. SRS LIGHT HAS BEEN COMING ON SINCE 2007. DEALERSHIP HAS REPLACED WIRING, AIR BAGS AND NOTHING HELPS. SRS LIGHT COMES ON EVERY 7 TO 12 MONTHS. THIS HAS BEEN GOING ON FOR 11 YEARS.

NHTSA complaint #11100343 — an unverified report by a vehicle owner.

French Camp, CA

UNKNOWN OR OTHER

THE KEY DOES NOT TURN ALL THE WAY TO TURN THE IGNITION - IT'S LOCKED AFTER TURNING I AND II (NOT TO III). I HAD TO HAVE THE CAR TOWED. I COULD HAVE BEEN STRANDED IN AN UNSAFE AREA. I CALLED VOLVO CUSTOMER SERVICE, BUT I WAS TOLD IT'S NOT UNDER WARRANTY ANYMORE. I WENT TO YOUTUBE AS TO HOW I COULD FIX IT AND FOUND OUT QUITE A FEE S40 OWNERS HAVE SIMILAR PROBLEMS. I WAS TOLD THAT THE COST TO FIX THIS WOULD RUN ABOUT $1000. I FOUND A WAY TO GET AROUND MAKING IT WORK BY REMOVING THE STEERING COVER, PULL THE IGNITION SWITCH WITH A SCREW DRIVER. WITHOUT THE KEY ON THE IGNITION, IT STILL POSES A SAFETY ISSUES BECAUSE WHAT IF THE STEERING LOCKS WHILE I AM DRIVING? ANOTHER ISSUE IS THE SUSPENSION: THE CAR FEEL AS IF IT'S FALLING APART. TWICE WE SPENT OVER A THOUSAND FOR EACH OCCURRENCE. I'M QUITE CERTAIN THERE HAVE A FEW COMPLAINTS ON SIMILAR ISSUES. I WOULD APPRECIATE IT VERY MUCH IF YOU COULD KEEP ME IN THE LOOP IF ISSUES COME UP ON THIS MAKE, MODEL AND YEAR WE STILL OWN AND KEEP ON DRIVING. I ALMOST FORGOT, ONE OF THE HEAD LIGHTS DOES NOT AND EVEN SIMPLE REPLACING WITH ONE AFTER A BULB, STILL DOES NOT WORK. I GUESS IT NEEDS A TRIP TO THE DEALERSHIP FOR THEM TO FIGURE IT OUT. AFTER ALL, SUDDEN HEADLIGHT FAILURE WHILE DRIVING AT NIGHT, IS A SERIOUS SAFETY ISSUE. THANK YOU IN ADVANCE FOR CONSIDERING TO TAKE MY ISSUES.

NHTSA complaint #11084482 — an unverified report by a vehicle owner.

French Camp, CA

SUSPENSION

THE KEY DOES NOT TURN ALL THE WAY TO TURN THE IGNITION - IT'S LOCKED AFTER TURNING I AND II (NOT TO III). I HAD TO HAVE THE CAR TOWED. I COULD HAVE BEEN STRANDED IN AN UNSAFE AREA. I CALLED VOLVO CUSTOMER SERVICE, BUT I WAS TOLD IT'S NOT UNDER WARRANTY ANYMORE. I WENT TO YOUTUBE AS TO HOW I COULD FIX IT AND FOUND OUT QUITE A FEE S40 OWNERS HAVE SIMILAR PROBLEMS. I WAS TOLD THAT THE COST TO FIX THIS WOULD RUN ABOUT $1000. I FOUND A WAY TO GET AROUND MAKING IT WORK BY REMOVING THE STEERING COVER, PULL THE IGNITION SWITCH WITH A SCREW DRIVER. WITHOUT THE KEY ON THE IGNITION, IT STILL POSES A SAFETY ISSUES BECAUSE WHAT IF THE STEERING LOCKS WHILE I AM DRIVING? ANOTHER ISSUE IS THE SUSPENSION: THE CAR FEEL AS IF IT'S FALLING APART. TWICE WE SPENT OVER A THOUSAND FOR EACH OCCURRENCE. I'M QUITE CERTAIN THERE HAVE A FEW COMPLAINTS ON SIMILAR ISSUES. I WOULD APPRECIATE IT VERY MUCH IF YOU COULD KEEP ME IN THE LOOP IF ISSUES COME UP ON THIS MAKE, MODEL AND YEAR WE STILL OWN AND KEEP ON DRIVING. I ALMOST FORGOT, ONE OF THE HEAD LIGHTS DOES NOT AND EVEN SIMPLE REPLACING WITH ONE AFTER A BULB, STILL DOES NOT WORK. I GUESS IT NEEDS A TRIP TO THE DEALERSHIP FOR THEM TO FIGURE IT OUT. AFTER ALL, SUDDEN HEADLIGHT FAILURE WHILE DRIVING AT NIGHT, IS A SERIOUS SAFETY ISSUE. THANK YOU IN ADVANCE FOR CONSIDERING TO TAKE MY ISSUES.

NHTSA complaint #11084482 — an unverified report by a vehicle owner.

French Camp, CA

ELECTRICAL SYSTEM

THE KEY DOES NOT TURN ALL THE WAY TO TURN THE IGNITION - IT'S LOCKED AFTER TURNING I AND II (NOT TO III). I HAD TO HAVE THE CAR TOWED. I COULD HAVE BEEN STRANDED IN AN UNSAFE AREA. I CALLED VOLVO CUSTOMER SERVICE, BUT I WAS TOLD IT'S NOT UNDER WARRANTY ANYMORE. I WENT TO YOUTUBE AS TO HOW I COULD FIX IT AND FOUND OUT QUITE A FEE S40 OWNERS HAVE SIMILAR PROBLEMS. I WAS TOLD THAT THE COST TO FIX THIS WOULD RUN ABOUT $1000. I FOUND A WAY TO GET AROUND MAKING IT WORK BY REMOVING THE STEERING COVER, PULL THE IGNITION SWITCH WITH A SCREW DRIVER. WITHOUT THE KEY ON THE IGNITION, IT STILL POSES A SAFETY ISSUES BECAUSE WHAT IF THE STEERING LOCKS WHILE I AM DRIVING? ANOTHER ISSUE IS THE SUSPENSION: THE CAR FEEL AS IF IT'S FALLING APART. TWICE WE SPENT OVER A THOUSAND FOR EACH OCCURRENCE. I'M QUITE CERTAIN THERE HAVE A FEW COMPLAINTS ON SIMILAR ISSUES. I WOULD APPRECIATE IT VERY MUCH IF YOU COULD KEEP ME IN THE LOOP IF ISSUES COME UP ON THIS MAKE, MODEL AND YEAR WE STILL OWN AND KEEP ON DRIVING. I ALMOST FORGOT, ONE OF THE HEAD LIGHTS DOES NOT AND EVEN SIMPLE REPLACING WITH ONE AFTER A BULB, STILL DOES NOT WORK. I GUESS IT NEEDS A TRIP TO THE DEALERSHIP FOR THEM TO FIGURE IT OUT. AFTER ALL, SUDDEN HEADLIGHT FAILURE WHILE DRIVING AT NIGHT, IS A SERIOUS SAFETY ISSUE. THANK YOU IN ADVANCE FOR CONSIDERING TO TAKE MY ISSUES.

NHTSA complaint #11084482 — an unverified report by a vehicle owner.

at 140,000 miles Bridgewater, MA

EXTERIOR LIGHTING

THE ISSUE OF NO HEADLIGHTS (LOW-BULB FAILURE) IS DANGEROUS & EXPENSIVE. NOR IS THERE A VIABLE PERMANENT REPAIR AS THE "LOW-BULB FAILURE" ALWAYS RE-OCCURS & HAS BEEN AN ONGOING PROBLEM FOR ME SINCE MY CAR WAS NEW. SUDDENLY HAVING NO HEADLIGHTS CAUSES A SERIOUS & IMMEDIATE SAFETY ISSUE FOR OCCUPANTS OF THE CAR & FOR ONCOMING TRAFFIC WHO CAN'T SEE A CAR WITHOUT HEADLIGHTS. IT CAN BE 1 HEADLIGHT OR BOTH THAT FAIL WITHOUT WARNING; LEAVING NO TIME TO BRING A VEHICLE TO A STOP SAFELY. THE EXPERIENCE IS FRIGHTENING & DANGEROUS IN THOSE TENSE MOMENTS IT TAKES TO STOP A MOVING CAR ON THE ROAD WITHOUT HEADLIGHTS. I HAVE EVEN BEEN ISSUED A VIOLATION TICKET FROM THE POLICE FOR EQUIPMENT FAILURE DESPITE NUMEROUS REPAIR BILLS THAT I KEEP IN THE CAR. AFTER REPEATED ATTEMPTS AT GETTING VOLVO TO FIX THIS ISSUE, I REPORTED THE PROBLEM TO NHTSA SEVERAL YEARS AGO BUT WAS TOLD THERE HAD NOT BEEN ENOUGH COMPLAINTS ABOUT THE HEADLIGHT FAILURE PROBLEM TO DO ANYTHING. NOW, YEARS HAVE GONE BY AND I AM STILL DEALING WITH A CAR THAT IS ESSENTIALLY A DAYTIME ONLY CAR AS IT IS NOT SAFE TO DRIVE AFTER DARK DUE TO THE UNPREDICTABLE LOSS OF HEADLIGHTS. EACH TIME THE HEADLIGHTS FAIL I BRING THE CAR FOR SERVICE AND EVERY TIME THE HEADLIGHT FAILS AGAIN AND AGAIN WITHIN WEEKS OF THE "REPAIR". REPAIR COST ARE IN THE $500 RANGE. THERE IS NO RECOURSE FOR THE REPAIRS OTHER THAN TO TRY SOMETHING NEW. IT HAS BECOME A PROBLEM THAT IS WIDELY KNOWN AT REPAIR SHOPS; AND AFTERMARKET REPAIR KITS ARE NOW COMMON BECAUSE VOLVO HAS IGNORED THE ISSUE STATING THAT THERE IS NOT A PROBLEM TO ME. IT IS EASY TO FIND MANY CAR OWNERS WITH THE SAME ISSUE AND FRUSTRATIONS ON THE INTERNET AS WELL AS SUITS BROUGHT AGAINST OTHER AUTO MANUFACTURERS FOR THE WIDE-SCALE FAILURE OF THESE USELESS, DEFECTIVE HEADLIGHTS. NHTSA SHOULD PROHIBIT THESE HEADLIGHTS AND FORCE ACTION FOR THOSE RESPONSIBLE TO ADDRESS THIS KNOWN SAFETY ISSUE.

NHTSA complaint #10940120 — an unverified report by a vehicle owner.

at 42,000 miles Vienna, VA

SERVICE BRAKES

BRAKE PEDAL IS TOO CLOSE TO ACCELERATOR PEDAL. WHENEVER I OPERATE THE GAS PEDAL, THE SIDE OF MY SHOE ALSO ACTIVATES THE BRAKE. THE PROBLEM IS AGGRAVATED BY THE CENTER TUNNEL CARPET INTRUDING ON THE MINIMAL ACCELERATOR PEDAL SPACE.

NHTSA complaint #10908871 — an unverified report by a vehicle owner.

Castle Rock, WA

ELECTRICAL SYSTEM

MY VEHICLE DOORS LOCK UP AND CAN'T BE UNLOCKED DUE TO FAULTY LOCKS. NO WAY TO GET DOOR OR DOORS TO UNLOCK. WHICH CAN CAUSE DEATH IF INVOLVED IN A ROLL OVER, SUBMERGED, OR ANY MAJOR ACCIDENTS. IT CAN BE ANY DOOR ON THE VEHICLE. ON MINE IT'S MY REAR PASSENGER DOOR WHICH MY CHILD SITS NEXT TOO IN HER CAR SEAT. I'VE READ MANY OTHER VOLVOS HAVE THIS ISSUE AND VERY COSTLY TO REPAIR. VOLVO SHOULD BE RESPONSIBLE AS I HAVE BEEN TOLD BY A VOLVO DEALER MECHANIC THAT THESE S40 ARE VERY KNOWN TO HAVE THIS ISSUE. FOR MY EXPERIENCE OF THIS HAPPENING IS JUST DRIVING HOME AND PARKING. TRIED TO GET MY DAUGHTER OUT AND IT WOULD NOT UNLOCK. THE KEY FAUBOURG, THE POWER LOCK SWITCH AND TRIED PULLING ON HANDLE AND NOTHING UNLOCKS THIS DOOR. I READ THAT THE LOCK ACTUATORS ARE THE CAUSE OR ITS THE WIRING HARNESS. I ALSO HAVE THIS PROBLEM IN THE TRUNK. ONLY THE KID NAPPED CORD WORKS TO GET THE TRUNK TO OPEN. PLEASE GET VOLVO TO FIX ALL THERE ACTUATORS BEFORE KIDS OR ADULTS GET TRAPPED AND KILLED CAUSE OF THEIR NEGLIGENCE

NHTSA complaint #10903603 — an unverified report by a vehicle owner.

at 104,000 miles Madison HTS, VA

FUEL/PROPULSION SYSTEM

CAR IS STALLING OUT WHILE DRIVING DOWN THE ROAD ENGINE LIGHT CAME ON WHEN PUT ON MACHINE ERROR GIVEN IS FUEL PRESSURE. THE FUEL PRESSURE WAS CHECKED AND WAS AT CORRECT PRESSURE FOR THE CAR. I HAVE REPLACED FUEL CENSER AND CAR RAN FINE FOR 2 DAYS THEN SAME ISSUE WITH SAME ERROR THE FUEL CONTROLLER HAS A CORRODED PEN I TRIED TO CALL VOLVO THEY ARE TELLING ME THERE IS NOTHING THEY CAN DO WHEN I CAN CLEARLY SEE THE YEAR MAKE AND MODEL HAVE HAD A RECALL FOR THE EXACT ISSUE THAT I AM HAVING WITH THIS CAR. THE RECALL NUMBER IN YOUR SYSTEM IS 08V033000 I NORMALLY WOULD JUST GET THE CAR FIXED BUT THIS IS A MAJOR ISSUE IT SEEMS THE LOCATION OF THE CONTROLLER NEEDS TO BE MOVED TO PREVENT THIS FROM HAPPENING AGAIN. THIS IS A CAR MY 16 YEAR OLD DAUGHTER DRIVES SO YOU CAN UNDERSTAND MY CONCERN WITH VOVLO NOT WANTING TO CORRECT THIS

NHTSA complaint #10875785 — an unverified report by a vehicle owner.

Sanantonio, TX Crash 1 injured

SERVICE BRAKES

I GOT NEW CAR IN NOV 2003 OF THE YEAR 2004 MODEL. IT FEELS LIKE ONE HAS TO PUT FOOT ON BRAKES ALL THE WAY TO APPLY. IT IS PROGRESSIVELY GETTING WORSE. IN DEC 2005, WHILE EXISTING FROM HIGHWAY WE MEET AN ACCIDENT AS IT DID NOT STOP WHERE IT WAS SUPPOSE TO STOP. VOLVO DEALER TOP THE BREAK FLUID DURING MAINTENANCE. BUT DID NOT SOLVE THE PROBLEM. WE GOT NEW BRAKE PADS FROM VOLVO DEALER AND CHANGED ALONG WITH BRAKE DISCS IN 2009. BUT, IT DID NOT SOLVE THE PROBLEM. IN THE MORNING, IT WILL NOT BREAK UNLESS ONE HAS TO PUT FOOT ON PEDAL FEW TIMES. AGAIN IN 2015 WE GOT BRAKE PADS FROM OTHER AUTO PART SHOP OF HIGH QUALITY BUT IT DOES NOT SOLVE THE PROBLEM. IN ADDITION, I SMELL GAS BUT COULD NOT LOCATE ANY LEAK OF FUEL. ALSO, STEERING WHEEL IS VERY HARD AND WE TOOK TO VOLVO FEW TIMES BUT IT IS THE SAME.

NHTSA complaint #10794522 — an unverified report by a vehicle owner.

Sanantonio, TX Crash 1 injured

FUEL/PROPULSION SYSTEM

I GOT NEW CAR IN NOV 2003 OF THE YEAR 2004 MODEL. IT FEELS LIKE ONE HAS TO PUT FOOT ON BRAKES ALL THE WAY TO APPLY. IT IS PROGRESSIVELY GETTING WORSE. IN DEC 2005, WHILE EXISTING FROM HIGHWAY WE MEET AN ACCIDENT AS IT DID NOT STOP WHERE IT WAS SUPPOSE TO STOP. VOLVO DEALER TOP THE BREAK FLUID DURING MAINTENANCE. BUT DID NOT SOLVE THE PROBLEM. WE GOT NEW BRAKE PADS FROM VOLVO DEALER AND CHANGED ALONG WITH BRAKE DISCS IN 2009. BUT, IT DID NOT SOLVE THE PROBLEM. IN THE MORNING, IT WILL NOT BREAK UNLESS ONE HAS TO PUT FOOT ON PEDAL FEW TIMES. AGAIN IN 2015 WE GOT BRAKE PADS FROM OTHER AUTO PART SHOP OF HIGH QUALITY BUT IT DOES NOT SOLVE THE PROBLEM. IN ADDITION, I SMELL GAS BUT COULD NOT LOCATE ANY LEAK OF FUEL. ALSO, STEERING WHEEL IS VERY HARD AND WE TOOK TO VOLVO FEW TIMES BUT IT IS THE SAME.

NHTSA complaint #10794522 — an unverified report by a vehicle owner.

Humble, TX

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. ALSO, THE CONTACT MENTIONED THAT DUE TO THE PROXIMITY OF THE PEDALS, THE BRAKE PEDAL WAS INADVERTENTLY DEPRESSED WHEN APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10681587 — an unverified report by a vehicle owner.

Humble, TX

VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE ACCELERATOR PEDAL AND THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS. ALSO, THE CONTACT MENTIONED THAT DUE TO THE PROXIMITY OF THE PEDALS, THE BRAKE PEDAL WAS INADVERTENTLY DEPRESSED WHEN APPLYING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA complaint #10681587 — an unverified report by a vehicle owner.

at 100,625 miles Plymouth, MN

ENGINE

TL* THE CONTACT OWNS A 2004 VOLVO S40. WHILE DRIVING AT APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PEM WAS FAULTY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 100,625. UPDATED 04/07/15*LJ UPDATED 11/3/2015

NHTSA complaint #10681175 — an unverified report by a vehicle owner.

East Stroudsburg, PA

ENGINE

I JUST BROUGHT THE CAR FROM JCL AUTO SALES IN ALLENTOWN PA AT THE END OF AUGUST AND MY CHECK ENGINE CONTINUES TO COME ON.

NHTSA complaint #10652766 — an unverified report by a vehicle owner.

at 163,000 miles Hardwick, VT

SERVICE BRAKES

FOR THE PAST TWO MORNINGS MY CAR HAS NO BRAKES WHEN I FIRST START MY CAR, ONCE I HAVE BEEN DRIVING FOR A FEW MINUTES IT'S OKAY, BUT FIRST THING THE PAST TWO MORNINGS I HAVEN'T HAD BRAKES!

NHTSA complaint #10641123 — an unverified report by a vehicle owner.

at 118,600 miles North Canton, OH

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ENGINE STALLED. THE CHECK ENGINE AND BATTERY INDICATORS ILLUMINATED WHEN THE FAILURE OCCURRED, AND THE VEHICLE VEERED TO THE RIGHT. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE FAILURE OCCURRED TWICE. THE MANUFACTURER WAS NOT NOTIFIED AND ADVISED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 08V033000 (FUEL SYSTEM, GASOLINE). A DIAGNOSTIC TEST INDICATED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE FAILURE DID NOT RECUR. THE FAILURE MILEAGE WAS 118,600. ..UPDATED 08/11/14 *BF THE VEHICLE WAS REPAIRED AT THE OWNER'S EXPENSE. UPDATED 08/21/2014

NHTSA complaint #10597709 — an unverified report by a vehicle owner.

at 95,000 miles Clifton Park, NY

AIR BAGS

TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WITHOUT WARNING. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THE OCCUPANT WEIGHT SENSOR MAY HAVE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED HIM A 10 PERCENT COUPON. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000. THE CURRENT MILEAGE WAS APPROXIMATELY 110,000.

NHTSA complaint #10485192 — an unverified report by a vehicle owner.

at 81,356 miles Columbus, GA

ENGINE AND ENGINE COOLING

FIRST OCCURRENCE ABOUT 87000 MILES WAS TRAVELING ON FREEWAY WHEN CAR STALLED. STARTED IT BACK UP AND CHECK ENGINE LIGHT CAME ON. TOOK VEHICLE TO DEALER AND THEY INSTALLED NEW SPARK PLUG AND WIRES. STALLED AGAIN AT ABOUT 89000 MILES AND WAS TOLD TO BRING BACK WHEN CHECK ENGINE LIGHT CAME BACK ON. CHECK ENGINE LIGHT CAME ON AGAIN AND TOOK VEHICLE IN ON SATURDAY BUT STORE WAS REMODELING AND COULDN'T GET ME IN. TOOK CAR IN FOR 90000 MILE SERVICE AND CHECK ENGINE LIGHT WAS ON. WAS TOLD THAT SPARK PLUGS WERE INSTALLED. I INFORMED THEM I HAD SPARK PLUGS AND WIRES INSTALLED THE LAST SERVICE AND THAT THIS STALLING OF MY VEHICLE IS DANGEROUS. WAS TOLD THAT AFTER THE SPARK PLUGS WERE INSTALLED IT CLEARED THE CHECK ENGINE LIGHT AND THAT I WOULD HAVE TO BRING THE CAR IN AGAIN WHEN THE CHECK ENGINE LIGHT WAS ON. DEALERSHIP HAS BEEN OF NO HELP WITH THIS ISSUE. LOOKED ONLINE FOR PEOPLE WITH SIMILAR PROBLEMS AND IT POINTS TO RECALL #08V033000.

NHTSA complaint #10455940 — an unverified report by a vehicle owner.

at 89,000 miles Featerville, PA

AIR BAGS

TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAGS WERE PREVIOUSLY REPLACED UNDER WARRANTY DUE TO THE WARNING LIGHT ILLUMINATING CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE BUT THE DEALER INFORMED HIM THAT THE AIR BAGS NEEDED TO BE REPLACED. THE CONTACT ATTEMPTED TO CONTACT THE MANUFACTURER TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 89,000.

NHTSA complaint #10451589 — an unverified report by a vehicle owner.

at 89,000 miles Feasterville, PA

AIR BAGS

TL* THE CONTACT OWNS A 2004 VOLVO S40. WHILE THE CONTACT STARTED THE IGNITION, THE AIR BAG WARNING INDICATOR BEGAN TO ILLUMINATE CONTINUOUSLY UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE FRONT DRIVER'S SIDE AIR BAG WAS REPLACED. ONE YEAR LATER, AFTER THE REPAIR WAS PERFORMED THE FAILURE RECURRED. THE AIR BAG WAS REPLACED FOR A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 89,000.

NHTSA complaint #10451421 — an unverified report by a vehicle owner.

at 6,000 miles Grove City, OH

SERVICE BRAKES, HYDRAULIC

TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THAT HE EXPERIENCED A SIGNIFICANT INCREASE IN STOPPING DISTANCE WHILE BRAKING ON THREE OCCASIONS. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 04V493000 (SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS). THE FAILURE MILEAGE WAS 6,000.

NHTSA complaint #10448990 — an unverified report by a vehicle owner.

at 97,000 miles Sayville, NY

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2004 VOLVO S40. THE CONTACT STATED THE FLOOR BEHIND THE DRIVERS SIDE SEAT WAS SOAKING WET. THE DEALER WAS CONTACTED AND ADVISED HIM THAT THE WATER WAS ENTERING THE VEHICLE FROM THE DRAINAGE ON THE SUNROOF. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 97,000. THE VIN WAS UNAVAILABLE.

NHTSA complaint #10424717 — an unverified report by a vehicle owner.