Owners have filed 23 complaints
about the 2003 Volvo S40 with NHTSA between 2003 and 2021.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 10 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 19
Against the median year of the Volvo S40. 50 means typical for this
model; 100 means roughly double.
Severity — 90
17.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 24
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2003 Volvo S40
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Transmission & Drivetrain
626.1%
Median failure at 48,000 miles
Fuel & Propulsion
313.0%
0 crashes, 1 fires · median 85,106 mi
Electrical System
313.0%
Median failure at 116,500 miles
Engine & Cooling
313.0%
0 crashes, 2 fires · median 85,106 mi
Tires
28.7%
Acceleration & Cruise Control
28.7%
Median failure at 101,000 miles
Suspension
28.7%
Median failure at 120,000 miles
Other & Unspecified
14.3%
0 crashes, 1 fires · median 85,106 mi
Equipment & Accessories
14.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
1,000 – 9,999 miles
214.3%
25,000 – 49,999 miles
17.1%
50,000 – 74,999 miles
17.1%
75,000 – 99,999 miles
535.7%
100,000 – 149,999 miles
535.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2003peak 4Nov 2021
Recalls on the 2003 Volvo S40
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200606614,000 units in Canada
Seats And Restraints
Certain Volvo 850, S40, V40, V50, V70, XC70 and XC90 equipped with integrated child booster cushions were incorrectly labelled during vehicle assembly. The label indicates that the booster cushion can be used for children weighing between 15 and 36 kg (33 and 80 lb). CMVSS 213 states that the minimum weight for use must be 18 kg (40 lb). Should an underweight child be placed in the booster cushion and the vehicle is involved in a crash, the child may have a greater risk of injury. Correction: Volvo Canada will send a letter to owners explaining this problem and will supply updated weight limit decal to be applied to each side window.
Recall 20032612,285 units in Canada
Fuel System
On certain vehicles, improper welding of the end cover that secures the service nipple to the fuel rail may eventually cause a fuel leak. A fuel leak in the presence of an ignition source could create the risk of a vehicle fire and possible injury or death. Correction: Dealer will install a V-clamp securing device to the fuel rail.
Recall 200322610,712 units in Canada
Other
Certain vehicles do not comply with CMVSS 210.2. The symbol indicating the presence of a lower universal anchorage system, and a reproduction of this symbol were omitted from the owner's manual. Correction: The corrected owner's manual page will be mailed to owners.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 85,106 milesWest Bloomfield, MIFire
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
at 85,106 milesWest Bloomfield, MIFire
UNKNOWN OR OTHER
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
at 85,106 milesWest Bloomfield, MIFire
FUEL SYSTEM, OTHER
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
at 85,106 milesWest Bloomfield, MIFire
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Scotts Valley, CA
ENGINE
Engine light stays on. I have had 2 mechanics check it out. They don't know why the light is on. I am very concerned about the fuel line problem.
NHTSA complaint #11439636 — an unverified report by a vehicle owner.
at 120,000 milesOneida, NY
SUSPENSION
THE REAR STRUT/SHOCKS CONTINUE TO BREAK/CRACK OVER AND OVER. I HAVE GONE THROUGH 3 NEW STRUTS AND SHOCKS AND THEY CONTINUE TO BREAK. I ALSO HAVE GONE TO THE JUNKYARD AND ALL OF THE S40 AND V40'S HAVE ALL OF THEIR STRUTS/SHOCKS BROKEN. I'VE WITNESSED OVER 6 S40 OR V40'S LIKE THIS NOW. MY CAR HAS FAILED INSPECTION BECAUSE OF THIS AND IT IS A SAFETY CONCERN. IT SEEMS THIS IS A COMMON ISSUE ON EVERY S40 AND V40 FROM THE YEARS 2001-2004. IT'S ABSOLUTELY RIDICULOUS THAT THESE STRUTS/SHOCKS CONTINUE TO BREAK. THERE SHOULD DEFINITELY BE A RECALL.
NHTSA complaint #11156873 — an unverified report by a vehicle owner.
at 108,000 milesBoynton Beach, FL
POWER TRAIN
PRIOR TO LATEST INCIDENT, THE CAR HAD OCCASIONALLY GONE INTO "LIMP" MODE, STICKING IN 3RD GEAR BUT DRIVABLE. THAT PROBLEM WOULD GO AWAY AFTER A DAY OR SO. LOCAL SHOP COULDN'T FIND ANYTHING DEFINITIVE. BIGGER PROBLEM WAS YESTERDAY EVENING'S LOSS OF THROTTLE CONTROL AND MULTIPLE ELECTRICAL ISSUES. IDLE THROTTLE SETTING (EG STOPPED AT LIGHTS) BECAME UNSTABLE, OCCASIONALLY REVVING UPTO TO ~2000RPM. MOMENTS LATER ON SUBURBAN DIVIDED MAIN STREET, THROTTLE STUCK AT ~2200RPM WHICH MEANT I WAS DOING 45MPH (STRAIGHT LINE) WITHOUT ANY PRESSURE APPLIED TO GAS PEDAL. SLOWED ON THE BRAKES UNTIL I SHIFTED INTO NEUTRAL AT WHICH TIME EVERYTHING DIED (ELECTRICAL) AND CAME TO A STOP, SHORT OF TRAFFIC LIGHTS. TIME OF INCIDENT APPROX 8PM EST (DARK), ROADWAY FULLY LIT THANKFULLY. CAR WAS PUSHED OFF STREET. SOME ELECTRICS CAME BACK ON WHEN TRIED BUT FULL CHRISTMAS TREE LIGHTS (IE EVERYTHING) ACROSS ENTIRE DASH. TOWED HOME. REMOVED IGNITION KEY (WAS INSERTED TO ENSURE STEERING WAS UNLOCKED) BUT RADIATOR COOLING FAN REMAINED ON (ENGINE HADN'T RUN FOR 2.5 HOURS BY THAT TIME). PULLED A FUSE UNDER THE HOOD TO STOP IT DUMPING THE BATTERY. CAR IS NO YOUNGSTER, MANUF 2003 IN NETHERLANDS, PURCHASED SECOND HAND IN 2005 WITH APPROX 20,000 MILES ON THE CLOCK. CURRENTLY AT 108,000 ISH. OTHER ISSUES WITH CAR (NOT SAFETY RELATED) MEANS I WONT BE HAVING IT FIXED GIVEN ITS AGE AND GENERAL COSMETIC CONDITION. IT WILL BE DONATED FOR SCRAP.
NHTSA complaint #11066109 — an unverified report by a vehicle owner.
at 108,000 milesBoynton Beach, FL
VEHICLE SPEED CONTROL
PRIOR TO LATEST INCIDENT, THE CAR HAD OCCASIONALLY GONE INTO "LIMP" MODE, STICKING IN 3RD GEAR BUT DRIVABLE. THAT PROBLEM WOULD GO AWAY AFTER A DAY OR SO. LOCAL SHOP COULDN'T FIND ANYTHING DEFINITIVE. BIGGER PROBLEM WAS YESTERDAY EVENING'S LOSS OF THROTTLE CONTROL AND MULTIPLE ELECTRICAL ISSUES. IDLE THROTTLE SETTING (EG STOPPED AT LIGHTS) BECAME UNSTABLE, OCCASIONALLY REVVING UPTO TO ~2000RPM. MOMENTS LATER ON SUBURBAN DIVIDED MAIN STREET, THROTTLE STUCK AT ~2200RPM WHICH MEANT I WAS DOING 45MPH (STRAIGHT LINE) WITHOUT ANY PRESSURE APPLIED TO GAS PEDAL. SLOWED ON THE BRAKES UNTIL I SHIFTED INTO NEUTRAL AT WHICH TIME EVERYTHING DIED (ELECTRICAL) AND CAME TO A STOP, SHORT OF TRAFFIC LIGHTS. TIME OF INCIDENT APPROX 8PM EST (DARK), ROADWAY FULLY LIT THANKFULLY. CAR WAS PUSHED OFF STREET. SOME ELECTRICS CAME BACK ON WHEN TRIED BUT FULL CHRISTMAS TREE LIGHTS (IE EVERYTHING) ACROSS ENTIRE DASH. TOWED HOME. REMOVED IGNITION KEY (WAS INSERTED TO ENSURE STEERING WAS UNLOCKED) BUT RADIATOR COOLING FAN REMAINED ON (ENGINE HADN'T RUN FOR 2.5 HOURS BY THAT TIME). PULLED A FUSE UNDER THE HOOD TO STOP IT DUMPING THE BATTERY. CAR IS NO YOUNGSTER, MANUF 2003 IN NETHERLANDS, PURCHASED SECOND HAND IN 2005 WITH APPROX 20,000 MILES ON THE CLOCK. CURRENTLY AT 108,000 ISH. OTHER ISSUES WITH CAR (NOT SAFETY RELATED) MEANS I WONT BE HAVING IT FIXED GIVEN ITS AGE AND GENERAL COSMETIC CONDITION. IT WILL BE DONATED FOR SCRAP.
NHTSA complaint #11066109 — an unverified report by a vehicle owner.
at 108,000 milesBoynton Beach, FL
ELECTRICAL SYSTEM
PRIOR TO LATEST INCIDENT, THE CAR HAD OCCASIONALLY GONE INTO "LIMP" MODE, STICKING IN 3RD GEAR BUT DRIVABLE. THAT PROBLEM WOULD GO AWAY AFTER A DAY OR SO. LOCAL SHOP COULDN'T FIND ANYTHING DEFINITIVE. BIGGER PROBLEM WAS YESTERDAY EVENING'S LOSS OF THROTTLE CONTROL AND MULTIPLE ELECTRICAL ISSUES. IDLE THROTTLE SETTING (EG STOPPED AT LIGHTS) BECAME UNSTABLE, OCCASIONALLY REVVING UPTO TO ~2000RPM. MOMENTS LATER ON SUBURBAN DIVIDED MAIN STREET, THROTTLE STUCK AT ~2200RPM WHICH MEANT I WAS DOING 45MPH (STRAIGHT LINE) WITHOUT ANY PRESSURE APPLIED TO GAS PEDAL. SLOWED ON THE BRAKES UNTIL I SHIFTED INTO NEUTRAL AT WHICH TIME EVERYTHING DIED (ELECTRICAL) AND CAME TO A STOP, SHORT OF TRAFFIC LIGHTS. TIME OF INCIDENT APPROX 8PM EST (DARK), ROADWAY FULLY LIT THANKFULLY. CAR WAS PUSHED OFF STREET. SOME ELECTRICS CAME BACK ON WHEN TRIED BUT FULL CHRISTMAS TREE LIGHTS (IE EVERYTHING) ACROSS ENTIRE DASH. TOWED HOME. REMOVED IGNITION KEY (WAS INSERTED TO ENSURE STEERING WAS UNLOCKED) BUT RADIATOR COOLING FAN REMAINED ON (ENGINE HADN'T RUN FOR 2.5 HOURS BY THAT TIME). PULLED A FUSE UNDER THE HOOD TO STOP IT DUMPING THE BATTERY. CAR IS NO YOUNGSTER, MANUF 2003 IN NETHERLANDS, PURCHASED SECOND HAND IN 2005 WITH APPROX 20,000 MILES ON THE CLOCK. CURRENTLY AT 108,000 ISH. OTHER ISSUES WITH CAR (NOT SAFETY RELATED) MEANS I WONT BE HAVING IT FIXED GIVEN ITS AGE AND GENERAL COSMETIC CONDITION. IT WILL BE DONATED FOR SCRAP.
NHTSA complaint #11066109 — an unverified report by a vehicle owner.
at 125,000 milesWilliamsburg, VA
ELECTRICAL SYSTEM
I RETURNED TO MY CAR AND FOUND THAT I COULD NOT TURN THE IGNITION SWITCH AND AS A RESULT OF THE SECURITY SYSTEM MY CAR WAS TOTALLY INOPERATIVE. THE CAR HAD TO BE TOWED TO THE NEAREST DEALER, WHERE IT WAS DIAGNOSED WITH A BROKEN IGNITION SWITCH, SPECIFICALLY THE DEVICE THAT READS THE CHIP IN THE KEY HAS FAILED AND WILL NOT ACCEPT ANY KEY. CURRENTLY THE CAR HAS BEEN SITTING AT THE DEALER FOR OVER 4 WEEKS. BECAUSE THE KEYS AND SWITCHES ARE MATCHED WE CANNOT GET AN AFTER-MARKET REPLACEMENT SWITCH. FURTHER, THE PARTS ARE BACK ORDERED AT THE DEALER, BACK ORDERED AT VOLVO NORTH AMERICA, BACK ORDERED AT VOLVO IN SWEDEN, AND THEY CANNOT EVEN GET ME A DATE WHEN THE PART MIGHT BE AVAILABLE. AS AN RELIABILITY ENGINEER, THE IGNITION SWITCH FAILURE WOULD BE CLASSIFIED AS A CRITICALITY 1, SINGLE POINT FAILURE, IN OTHER WORDS IT RESULTS IN LOSS OF VEHICLE. THERE IS NO INDICATION OF PENDING FAILURE, AND NO WAY TO MITIGATE THE PROBLEM IF IT OCCURS. YOU ARE STRANDED WHERE EVER THE CAR WAS LAST PARKED. AND WORSE, IN THIS CONDITION THE CAR HAS NO RESALE VALUE, EXCEPT MAYBE AT A "CHOP SHOP", SO I CANNOT EVEN TRADE IT IN FOR A NEW CAR.
NHTSA complaint #10496925 — an unverified report by a vehicle owner.
at 94,000 milesWest Henrietta, NY
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 VOLVO S40. THE CONTACT STATED THAT WHILE SITTING AT A TRAFFIC STOP, THE VEHICLE ACCELERATED ABNORMALLY. THE CONTACT HAD HIS FOOT ON THE BRAKE PEDAL AND THEN HAD TO SHIFT INTO NEUTRAL TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT PULLED THE VEHICLE OVER, SHUT OFF AND TRIED TO RESTART THE ENGINE BUT IT FAILED. THE VEHICLE WAS TOWED TO A DEALER FOR INSPECTION BUT THE CAUSE OF THE FAILURE WAS UNKNOWN. THE MANUFACTURER WAS NOTIFIED AND THEY INFORMED THE CONTACT THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 94,000. THE VIN WAS UNAVAILABLE.
NHTSA complaint #10463577 — an unverified report by a vehicle owner.
at 69,650 milesGrover Beach, CA
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2003 VOLVO S40 HAS BEEN DRIVEN FEWER THAN 70,000 MILES. ALL VOLVO RECOMMENDED SERVICE HAS BEEN PERFORMED BY CERTIFIED MECHANICS AND IS DOCUMENTED. MY VOLVO DEALER DETERMINED THAT THE TRANSMISSION HAD TO BE REPLACED. IT IS NOT AT ALL REASONABLE TO HAVE A CATASTROPHIC TRANSMISSION FAILURE AT ONLY 70, 000 MILES. I FEEL VOLVO SHOULD BE RESPONSIBLE FOR AT LEAST THE COST OF THE REPLACEMENT TRANSMISSION. IN ADDITION TO THE COST AND INCONVENIENCE, THIS TRANSMISSION FAILURE PRESENTED A HAZARD THAT COULD HAVE RESULTED IN A SERIOUS ACCIDENT. MY VOLVO WAS BEING DRIVEN ON A FRONTAGE ROAD WITH THE INTENTION OF ENTERING A FREEWAY. WHEN THE TRANSMISSION STARTED TO SLIP, A RIGHT TURN WAS MADE FROM THE FRONTAGE ROAD TO A 4-LANE ROAD IN AN ATTEMPT TO AVOID HIGH SPEED TRAFFIC. THE TRANSMISSION WENT TO NEUTRAL DURING THE TURN AND THE VOLVO COASTED TO A STOP JUST PAST THE CORNER IN THE RIGHT LANE OF THIS BUSY ROAD. FORTUNATELY, A POLICE CAR WAS JUST A HUNDRED FEET AWAY, SAW THE VOLVO STOP IN THE TRAFFIC LANE AND PULLED IN BEHIND THE STOPPED VOLVO WITH LIGHTS FLASHING TO WARN ONCOMING TRAFFIC. ONLY THE PROXIMITY OF THE POLICE CAR AVOIDED BEING HIT FROM THE REAR BY VEHICLES TRAVELING IN THE LANE WHERE THE VOLVO STOPPED. THE POLICE CALLED FOR A TOW TRUCK. I HAVE DETERMINED THAT THIS TYPE OF TRANSMISSION FAILURE HAS BEEN REPORTED MANY TIMES BETWEEN 2003 AND THE PRESENT AND FEEL IT SHOULD BE CONSIDERED FOR A SAFETY RECALL.
NHTSA complaint #10369952 — an unverified report by a vehicle owner.
at 85,106 milesWest Bloomfield, MIFire
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
at 85,106 milesWest Bloomfield, MIFire
UNKNOWN OR OTHER
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
at 85,106 milesWest Bloomfield, MIFire
FUEL SYSTEM, OTHER
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
at 85,106 milesWest Bloomfield, MIFire
ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING WHEN THE CAR START TO ACCELERATED BY ITSELF, ACCEL PEDAL WENT TO THE FLOOR. I COULD NOT KEEP A CAR EVEN BY THE HAND BRAKE, SO AS IT WAS JUMPING AHEAD. THEN THE CAR BEGAN TO BLOW BLACK AND WHITE SMOKE OUT UNDER THE HOOD. SOME HOW I TURN OFF THE ENGINE, TOOK THE KEY AND RUN AWAY FROM THE CAR IN THE MIDDLE OF THE TRAFFIC ROAD. GREEN LIQUID UNDER THE CAR. IT DIED ON THE ROAD. POLICE CAME, THE CAR TOWED. AFTER SEVERAL DAYS OF CHECKOUT : T/3.8 CHECKOUT AND REPLACED T-STAT, TEMP SENSOR, T-STAT HOUSING GASKET; BG COOLANT FLUSH ; PCV; ENGINE VENT; ENGINE MECHANICAL; BG POWER STEERING; BG BRAKE AFTER A WEEK I GOT THE SAME--JUMPING, NOT STABLE, ACCEL PEDAL GOES TO THE FLOOR. INTERNAL SHORT IN CYL 3 AND 2 COIL AND FOULED SPARKPLUGS T/1.5 REPLACED COIL PACK FOR CYL 3 AND 2 AND REPLACED SPARKPLUGS.
NHTSA complaint #10348314 — an unverified report by a vehicle owner.
Cumberland, RI
TIRES
INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) ON FEB 12, I HAD A PERIODIC MAINTENANCE DONE AT THE DEALERSHIP AND THEY ADVISED ME THAT MY TIRES WERE BAD. I HAD ONLY HAD THE TIRES A SHORT WHILE SO I BROUGHT THE CAR TO WHERE I BOUGHT THEM (SEARS) AND WAS ADVISED THAT THE TREAD WAS GOOD BUT THERE WAS ROT BETWEEN THE TREAD. THE TIRES ARE BF GOODRICH TRACTION T/A TIRES (MY MODEL P21550V16) AND WERE SOLD NATIONWIDE BY SEARS. BF GOODRICH DID GIVE ME A 45% CREDIT BUT I FEEL THESE TIRES ARE DANGEROUS SINCE I WAS TOLD THEY COULD SHRED AT ANY TIME (SOUNDED LIKE FIRESTONE ALL OVER AGAIN). BF GOODRICH NO LONGER MAKES TRACTION T/A TIRES BUT SINCE THE TIRES ARE 60,000 MILE TIRES AND I ONLY GOT 35,000 ON THEM AND HAD THEM LESS THAN 3 YEARS I THOUGHT YOUR AGENCY SHOULD INVESTIGATE FOR A POSSIBLE RECALL. MANY PEOPLE COULD BE DRIVING AROUND ON THEM WITHOUT KNOWING HOW DANGEROUS AND HAZARDOUS THEY ARE. I INITIALLY SENT A LETTER TO YOUR AGENCY USING THE ADDRESS FROM THE WEBSITE BUT IT CAME BACK AS NOT ENOUGH INFORMATION PROVIDED. I HOPE THIS EMAIL WILL BE AS EFFECTIVE. THE TIRES WERE NOT CHEAP TIRES AND THEY WERE PROPERLY INFLATED AND ROTATED SO I NEVER THOUGHT THEY WOULD LAST SUCH A SHORT TIME (I PURCHASED THEM ON 4/22/07). I EXPECT OTHER PEOPLE WILL FEEL THE SAME AND MAY NOT BE AS LUCKY AS ME TO FIND OUT THAT THESE TIRES ARE BAD AND EXTREMELY DANGEROUS. I HAVE ALSO SENT THIS INFORMATION TO THE RI ATTORNEY GENERAL'S OFFICE. ANY ADDITIONAL INFORMATION THAT YOU REQUIRE MAY BE OBTAINED BY CALLING MY CELL AT [XXX]
NHTSA complaint #10317937 — an unverified report by a vehicle owner.
at 48,000 milesRichfield, MN
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
MY 2003 S40 HAS BEEN SLIPPING GEAR BETWEEN 3RD AND 4TH GEAR AND OCASSIONAL HARD SHIFT BETWEEN 2ND AND 3RD GEAR. THE CAR ONLY HAS 49000 MILES. I HAVE GONE TO THE DEALER AND THEY SAID, THERE IS NO SOFTWARE UPDATE FOR THE TCM (TRANSMISSION CONTROL MODULE)AND IT NEEDS TO BE REPLACED. COST $800. THIS GEAR SLIP MAKES DRIVING VERY BOTHERSOME AND DANGEROUS ON OCCASION. IF YOU NEED TO SPEED UP TO GET OUT OF THE WAY, THE SLIP CAUSES THE CAR TO LOSE POWER. FEW SECONDS MAKES A DIFFERENCE BETWEEN LIFE AND DEATH. I HAVE TAKEN THE CAR TO ANOTHER IMPORT REPAIR SHOP AND HAD THEM REPLACE THE TCM. WHICH DID NOT HELP THE ISSUE. THEN I TOOK THE CAR BACK TO THE DEALER AND ASKED TO DO ANOTHER DIAGNOSTIC TO SEE IF THE TCM IS THE ISSUE OR NOT. THEY SAID, THE TCM COULD NOT BE FUNCTIONING PROPERLY. THEY WANT ME TO REPLACE THE TCM THROUGH THEM AND SEE IF IT WILL RESOLVE THE PROBLEM, OTHERWISE IT WILL BE A TRANSMISSION ISSUE. I HAVE RESEARCHED ON THE WEB AND THROUGH MULTIPLE FORUMS, THERE HAVE HUNDREDS OF ISSUES RELATED TO TCM AND TRANSMISSION ON THESE MODELS. I DO NOT UNDERSTAND HOW CAN A CAR HAVE TCM OR TRANSMISSION ISSUE WITH ALL IT'S FACTORY RECOMMENDED SERVICE DONE AS SCHEDULED.
NHTSA complaint #10185527 — an unverified report by a vehicle owner.
Huntsville, TX
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
GOT A CHECK ENGINE LIGHT ON AND TRIED TO GET A FULL DIAGNOSTIC TEST DONE, BUT THE POWER CONTROL MODULE WAS NOT COMMUNICATING WITH VEHICLE.
NHTSA complaint #10175880 — an unverified report by a vehicle owner.
Woburn, MA
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS BETWEEN GEARS 2ND AND 3RD
NHTSA complaint #10126023 — an unverified report by a vehicle owner.
CONSUMER STATED THAT BANRIDGE VOLVO WILL NOT HONOR THE RECALL DEALING WITH THE FUEL RAIL. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ON 04/22/2004.
NHTSA complaint #10071409 — an unverified report by a vehicle owner.
Burr Ridge, IL
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
THE FOLLOWING IS A SYNOPSIS OF ORIGINAL E-MAIL I SENT TO VOLVO CARS OF NORTH AMERICA FOR YOUR RECORDS. *AK ------------------------------------------------------------------------------------------------- I FINALLY HAD MY 2003 VOLVO S40 SERVICED FOR EXCESSIVE BUMPY RIDE PROBLEM THAT IVE COMPLAINED ABOUT SINCE THE TIME I BOUGHT IT FROM HOWARD ORLOFF IN MAY 2003. IM APPALLED TO LEARN THAT FOLKS AT HOWARD ORLOFF LEFT THE SPRING SPACERS IN PLACE ALONG THE FRONT SUSPENSION WHEN THEY SOLD ME THE CAR; AND AFTER SEVERAL COMPLAINS (OF WHICH YOU FOLKS HAVE ALL THE RECORDS OF MY E-MAIL COMMUNICATIONS) AND TEN MONTHS, VOLVO OF LISLE FINALLY FIGURED THE ISSUE OUT. I DONT KNOW WHAT KIND OF DAMAGE THIS MAY HAVE CAUSED TO MY CAR FOR ALL THESE MANY MONTHS. AS OF WRITING THIS MESSAGE, MY CAR IS DANGEROUS AND PRECARIOUS MORE THAN EVER. AFTER ALMOST LITTLE OVER A WEEK OF DRIVING SINCE I GOT MY CAR BACK, THE CARS RIDE IS WORST THAN EVER; THE STEERING WHEEL HAS BECOME EXTREMELY SENSITIVE AND DOES NOT AFFORD CONTROL OF THE CAR; QUITE OFTEN DASHBOARD ICONS FLASH AS I HIT EVEN THE SLIGHTEST BUMP ON THE ROAD; THE REAR RIGHT WHEEL SEEMS TO GET AIRBORNE WHILE THE LEFT FRONT END STAYS DIPPED INTO THE PAVEMENT. BEFORE VOLVO OF LISLE ADDRESSED THE SPRING SPACER PROBLEM, THE CD-PLAYER KEPT SKIPPING THE TRACK INCLUDING THE TUNER MODE CHANGED FROM CD TO TAPE OR AM/FM MODE 3 OR 4 TIMES SOLELY DUE TO THE CAR HITTING A BUMP WHILE DRIVING. AT THIS RATE, IM AFRAID IT IS GOING TO CAUSE MORE DAMAGE TO TIRES, WHEEL RIMS, ELECTRICAL SYSTEM, ENGINE AND OTHER INTERIOR AND EXTERIOR COMPONENTS OF MY CAR. IM DEFINITELY CONCERNED AND EVEN SCARED ABOUT THE SAFETY OF MY FAMILY AND MYSELF ALONG WITH OTHERS ON THE ROAD WHEN DRIVING THIS CAR. IN LIGHT OF THE SAME RECURRING PROBLEM, VOLVO SHOULD REPLACE MY CAR WITH A NEW ONE AT NO EXTRA COST TO ME. I LOOK FORWARD TO HEARING FROM YOU BY MONDAY, APRIL 12, 2004 OR SOONER.
NHTSA complaint #10065869 — an unverified report by a vehicle owner.
West Orange, NJ
EQUIPMENT:OTHER:LABELS
CONSUMER INDICATED THAT THE ISOFIX GUIDE THAT THE MANUFACTURER SENT FOR RECALL 03V284000 COULD NOT FIX THE PROBLEM.
NHTSA complaint #10057746 — an unverified report by a vehicle owner.
Saddle Brook, NJ
TIRES
TO WHOM IT MAY CONCERN:I WOULD LIKE TO REPORT A COMPLAINT THAT ONE OF THE MICHELIN TIRES ON MY NEW VOLVO S40 (BOUGHT ON JAN 25, 2003: [XXX]) BLEW OUT WHILE I WAS DRIVING TO WORK. FORTUNATELY, I WAS NOT IN AN ACCIDENT AS I WAS DRIVING AT ABOUT 25MPH. ON THE SAME DAY FRIDAY (DEC 12, 03) I CONTACTED THE VOLVO DEALER WITH A REQUEST TO FIX THIS PROBLEM. THEY REFUSED TO EVALUATE THE TIRE AND ONLY TOLD ME TO CALL MICHELIN. ON DEC 15, 03, I CALLED MICHELIN AND WAS TOLD THAT VALLEY FORGE TIRE AND AUTO CENTER WAS THE CLOSEST CERTIFIED MICHELIN DEALER IN MY AREA. I MADE AN APPOINTMENT WITH THEM AND WENT THAT DAY. THEIR REPRESENTATIVE TOLD ME THAT THIS TIRE WAS NOT FAULTY, AND COULD NOT BE COVERED UNDER WARRANTY. I HAD TO REPLACE THE TIRE ANYWAY BECAUSE I WAS GOING TO EUROPE, AND I NEEDED THE CAR TO GET TO THE AIRPORT IN NEW JERSEY. (I WAS IN PENNSYLVANIA AT THAT TIME) AFTER I RETURNED FROM MY VACATION, I CONTACTED AN EXPERT AND WAS TOLD THAT THE BLOWOUT WAS THE FAULT OF THE MANUFACTURER BECAUSE: 1. ON THE INSIDE LAYER OF THE TIRE THE RUBBER WAS PEELING (THE RUBBER WAS COMING OFF OF THE TIRES LIKE SCALES) 2. IN ANOTHER PLACE ALSO ON THE INSIDE OF THE TIRE THE WHITE THREADS THAT MAKE UP THE TIRE UNDER THE RUBBER WERE SHOWING, I WAS TOLD THAT THE TIRE WOULD HAVE BLOWN OUT IN THIS POINT IF NOT IN THE OTHER. IN THIS SITUATION I WOULD LIKE TO REPLACE ALL FOUR OF MY TIRES THIS WEEK TO GOODYEAR. PLEASE ADVISE ME HOW YOU PLAN TO DEAL WITH THIS SITUATION. I BOUGHT A NEW CAR AND SPECIFICALLY THE VOLVO BECAUSE I WAS PLANNING TO DO A LOT OF DRIVING THIS YEAR AND NEEDED A SAFE AND RELIABLE CAR. I TRUSTED VOLVOS REPUTATION FOR SAFETY AND RELIABILITY, BUT NOW I AM VERY DISAPPOINTED. [XXX]. *AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #10052437 — an unverified report by a vehicle owner.
at 4,500 milesDallas, TX
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM CURRENTLY DRIVING A 2003 VOLVO S40. IT HAS BEEN EXPERIENCING A TRANSMISSION SLIP BETWEEN 2ND AND 3RD GEARS. I HAD TAKEN THE CAR BACK TO THE DEALER FOR TWO TIMES DUE TO THE ABOVE PROBLEM. THE ONLY THING THEY DID WAS UPGRADING THE PROGRAM, WHICH IT DID NOT HELP AT ALL. THE MAJOR PROBLEM IS I ALMOST GOT IN A MAJOR ACCIDENT ON 6/27/2003 WHILE I WAS MAKING A LEFT TURN AND THE CAR LOST POWER IN THE MIDDLE OF THE ROAD. THE ON COMING TRAFFIC BARELY MISSED RUNNING INTO MY VOLVO. THIS TRANSMISSION SLIPPING USUALLY LAST FOR 2 TO 3 SECS AND THIS LOST OF POWER CAN PUT ME INTO MAJOR ACCIDENT EASILY. I ASKED VOLVO TO TAKE MY CAR BACK, BUT THEY SAID THEY COULD NOT REPRODUCE THE PROBLEM WHILE THE CAR WAS IN THE SHOP, THE TURTH IS, THE PROBLEM DOES NOT HAPPEN EVERYDAY. I AM EXTREMLY MAD THAT VOLVO DOES NOT CARE ABOUT THE LIFES OF THEIR CUSTOMERS. IN FACT, THIS IS A KNOW PROBLEM EVEN VOLVO HAS A TECH NOTE FOR THIS. BUT I GUESS AS LONG AS THEY CANNOT REPRODUCE THE PROBLEM, THEY DONT CARE EVEN WE ARE TAKING ABOUT POTENTIAL MAJOR ACCIDENTS HERE. PLEASE HELP. THANKS.
NHTSA complaint #10026090 — an unverified report by a vehicle owner.
at 7,000 milesCorinth, TX
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS FROM 2ND TO 3RD FROM TIME TO TIME. ADDITIONALLY, THE CAR SHIFTS HARSHLY FROM 3RD TO 2ND GEAR.
NHTSA complaint #10016992 — an unverified report by a vehicle owner.