After buying the vehicle on 7/9/21, the car started having problems with the cooling system. I took it to a repair shop and they said the cooling system was overfilled. The air problem continued. I took it back to the dealership who said they fixed it but it continued. I contacted the prior Manufactuer service center who informed me the computer chip was recommended to be replaced when the dealer had it serviced but they declined, causing all the electrical and cooling issues. I called the dealer and they said they had the alarm disconnected also which was why the computer system wasn't working. The alarm system doesn't work and I have had to replace the key fob 3 times. I took it to another repair shop who diagnosed the following as permanent failure codes: 6 CEM codes, 1 ECM code, 6 SRS codes, 2 DIM codes, 11 CEM-HS codes, passenger and driver door codes, 4 climate control codes, 1EPS code, 4 SWM codes, DD11, all of which are safety hazards.
NHTSA complaint #11428519 — an unverified report by a vehicle owner.
THE REAR STRUT/SHOCKS CONTINUE TO BREAK/CRACK OVER AND OVER. I HAVE GONE THROUGH 3 NEW STRUTS AND SHOCKS AND THEY CONTINUE TO BREAK. I ALSO HAVE GONE TO THE JUNKYARD AND ALL OF THE S40 AND V40'S HAVE ALL OF THEIR STRUTS/SHOCKS BROKEN. I'VE WITNESSED OVER 6 S40 OR V40'S LIKE THIS NOW. MY CAR HAS FAILED INSPECTION BECAUSE OF THIS AND IT IS A SAFETY CONCERN. IT SEEMS THIS IS A COMMON ISSUE ON EVERY S40 AND V40 FROM THE YEARS 2001-2004. IT'S ABSOLUTELY RIDICULOUS THAT THESE STRUTS/SHOCKS CONTINUE TO BREAK. THERE SHOULD DEFINITELY BE A RECALL.
NHTSA complaint #11156873 — an unverified report by a vehicle owner.
THE KEY DOES NOT TURN ALL THE WAY TO TURN THE IGNITION - IT'S LOCKED AFTER TURNING I AND II (NOT TO III). I HAD TO HAVE THE CAR TOWED. I COULD HAVE BEEN STRANDED IN AN UNSAFE AREA. I CALLED VOLVO CUSTOMER SERVICE, BUT I WAS TOLD IT'S NOT UNDER WARRANTY ANYMORE. I WENT TO YOUTUBE AS TO HOW I COULD FIX IT AND FOUND OUT QUITE A FEE S40 OWNERS HAVE SIMILAR PROBLEMS. I WAS TOLD THAT THE COST TO FIX THIS WOULD RUN ABOUT $1000. I FOUND A WAY TO GET AROUND MAKING IT WORK BY REMOVING THE STEERING COVER, PULL THE IGNITION SWITCH WITH A SCREW DRIVER. WITHOUT THE KEY ON THE IGNITION, IT STILL POSES A SAFETY ISSUES BECAUSE WHAT IF THE STEERING LOCKS WHILE I AM DRIVING? ANOTHER ISSUE IS THE SUSPENSION: THE CAR FEEL AS IF IT'S FALLING APART. TWICE WE SPENT OVER A THOUSAND FOR EACH OCCURRENCE. I'M QUITE CERTAIN THERE HAVE A FEW COMPLAINTS ON SIMILAR ISSUES. I WOULD APPRECIATE IT VERY MUCH IF YOU COULD KEEP ME IN THE LOOP IF ISSUES COME UP ON THIS MAKE, MODEL AND YEAR WE STILL OWN AND KEEP ON DRIVING. I ALMOST FORGOT, ONE OF THE HEAD LIGHTS DOES NOT AND EVEN SIMPLE REPLACING WITH ONE AFTER A BULB, STILL DOES NOT WORK. I GUESS IT NEEDS A TRIP TO THE DEALERSHIP FOR THEM TO FIGURE IT OUT. AFTER ALL, SUDDEN HEADLIGHT FAILURE WHILE DRIVING AT NIGHT, IS A SERIOUS SAFETY ISSUE. THANK YOU IN ADVANCE FOR CONSIDERING TO TAKE MY ISSUES.
NHTSA complaint #11084482 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2005 VOLVO S40. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE STEERING WHEEL AND ENTIRE VEHICLE BEGAN TO SHAKE AS THERE WAS AN ABNORMAL NOISE. IN ADDITION, THE AIR CONDITIONER, RADIO, HORN AND SUN ROOF FAILED TO FUNCTION WHEN ACTIVATED. THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM, FRONT AXLES AND STRUTS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000.
NHTSA complaint #10861933 — an unverified report by a vehicle owner.
I WAS DRIVING MY 2008 VOLVO S40 STOPPED IN TRAFFIC WHEN I WAS IN MAJOR/SEVERE REAR END COLLISION. THE FORCE OF THE IMPACT (70+ MPH) PUSHED ME INTO A VEHICLE AHEAD WHICH CAUSED SEVERE FRONTAL DAMAGE THAT WENT ALL THE WAY PAST MY RADIATOR. PROPERTY DAMAGES OVER $17K AND AIRBAGS FAILED TO DEPLOY RESULTING IN INJURIES.
NHTSA complaint #10649024 — an unverified report by a vehicle owner.
WHILE DRIVING THE RIGHT FRONT AND RIGHT REAR COIL SPRINGS BROKE AND THE FRONT COIL SPRING DAMAGED THE TIRE. DEALER STOCKS THESE EXPENSIVE SPRINGS (BOTH FRONT AND REAR) IN LARGER THAN NORMAL AMOUNTS DUE TO INCIDENCES OF BREAKAGE. I FEEL THAT THIS WAS AN EARLY FAILURE FOR THIS TYPE AND AGE OF VEHICLE AND SHOULD IT HAVE BEEN A A HIGHER SPEED THE INCIDENT COULD HAVE BEEN SEVERE.
NHTSA complaint #10490922 — an unverified report by a vehicle owner.
FRONT END SUSPENSION ISN'T RIGHT,PULLS WHEN DRIVING AND THERE IS A KNOCKING ITEMS NHTSA 10016415 AND 630879. CHECK ENGINE HAS ALWAYS BEEN ON 10003441. THERE IS A CLUNKING NOISE WHEN SHIFTING 10003398. THERE WAS NEVER AN ACCIDENT THESE ARE JUST ONGOING THINGS AND THE SUSPENSION MAY CAUSE AN ACCIDENT AND CHECK ENGINE LIGHT IS HARD TO GET PASSED FOR INSPECTION IN NC.
NHTSA complaint #10276396 — an unverified report by a vehicle owner.
FRONT END SUSPENSION ISN'T RIGHT,PULLS WHEN DRIVING AND THERE IS A KNOCKING ITEMS NHTSA 10016415 AND 630879. CHECK ENGINE HAS ALWAYS BEEN ON 10003441. THERE IS A CLUNKING NOISE WHEN SHIFTING 10003398. THERE WAS NEVER AN ACCIDENT THESE ARE JUST ONGOING THINGS AND THE SUSPENSION MAY CAUSE AN ACCIDENT AND CHECK ENGINE LIGHT IS HARD TO GET PASSED FOR INSPECTION IN NC.
NHTSA complaint #10276396 — an unverified report by a vehicle owner.
ON 3/4/2009, WHILE DOING OTHER WORK TO THE CAR, A MECHANIC DISCOVERED THAT THE REAR PASSENGER SIDE COIL SPRING WAS BROKEN. IT WAS BROKEN AT THE LOWEST POINT AND THE CAR STILL SAT LEVEL, SO I WAS NOT EVEN AWARE. I DO NOT KNOW HOW LONG IT WAS BROKEN. IT LOOKED LIKE IT JUST DETERIORATED OVER TIME. ALTHOUGH OVER 9 YEARS OLD, THE CAR HAS LESS THAN 64,000 MILE, SO I WOULD NOT EXPECT A COIL SPRING TO DETERIORATE LIKE THAT. THE DEALER REPLACED BOTH REAR COIL SPRINGS FOR $773.
NHTSA complaint #10262473 — an unverified report by a vehicle owner.
1. EVENTS = REGULAR TIRE ROTATION IN SEPTEMBER 2008. TECHNICIAN POINTED OUT TO ME THE CORROSION AND CRACK/FAILURE IN BOTH REAR COIL SPRINGS. MILEAGE ON THE VEHICLE ABOUT 68,000 AT TIME OF DISCOVERY ON MY 2000 VOLVO S40. 2. CORRODED AND CRACKED REAR COIL SPRINGS (BOTH). THE CORROSION AND CRACK WERE ALMOST IN THE SAME LOCATION WITH THE SAME AMOUNT OF CORROSION NEAR THE BOTTOM (THE FIRST HALF-MOON CURVE) OF BOTH SPRINGS WHERE THEY ARE SEATED/BRACED. 3. OCTOBER 2008 - TOOK VEHICLE TO LOCAL VOLVO DEALER FOR EVALUATION. THEY ORDERED NEW REAR COIL SPRINGS. I RETURNED A WEEK LATER TO HAVE THE NEW COIL SPRINGS INSTALLED AT THE COST OF APPROXIMATELY $550, PLUS ALIGNMENT. THE COST OF THE COIL SPRINGS WAS APPROXIMATELY $220 FOR BOTH. THE REMAINDER WAS LABOR. I WROTE A LETTER TO VOLVO OF NORTH AMERICA ABOUT THIS CONDITION. I INCLUDED PHOTOS, AND I REQUESTED A REFUND. VOLVO CUSTOMER SERVICE OF NORTH AMERICA CALLED ME ON NOVEMBER 6, 2008, AND DENIED MY REQUEST. I WAS TOLD THAT MY CAR WAS OUT OF WARRANTY, AND THE ENGINEERS DESCRIBED THE PROBLEM AS AN "ANOMALY," NOT A DEFECT. SINCE I HAVE A LOW MILEAGE VEHICLE, I LIVE IN A "SALT STATE," AND CERTAIN SAABS IN SALT STATES ARE BEING INVESTIGATED FOR FRONT COIL SPRING FAILURE, IT WOULD BE INTERESTING TO KNOW WHETHER THERE IS A CONNECTION WITH THESE VEHICLES AND THE REAR COIL SPRINGS. I HAVE LOANED THE FAILED REAR COIL SPRINGS TO A PROFESSOR OF AUTOMOTIVE ENGINEERING TO USE IN HIS UPPER LEVEL DESIGN CLASS TO USE AS AN EXAMPLE OF A FAILURE. I COULD LIKELY GET THE PARTS BACK, IF NEEDED.
NHTSA complaint #10254138 — an unverified report by a vehicle owner.
TL*THE CONTACT OWNS A 2000 VOLVO S40. THE CONTACT HEARD A LOUD, UNFAMILIAR NOISE WHILE DRIVING. HE DISCOVERED THAT THE REAR COIL SPRINGS HAD FAILED ON BOTH THE DRIVER AND PASSENGER SIDES OF THE VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WAS UNUSUAL FOR BOTH SPRINGS TO FAIL SIMULTANEOUSLY. THE DEALER DID NOT STATE WHETHER OR NOT THE VEHICLE WAS RELATED TO ANY RECALL(S) BASED ON HIS VIN. THE CURRENT MILEAGE IS 130,000 AND FAILURE MILEAGE WAS 128,000.
NHTSA complaint #10195256 — an unverified report by a vehicle owner.
DT*: THE CONTACT STATED WHILE TURNING OR DRIVING ON AN UNLEVELED ROAD, THERE WAS A METAL GRINDING NOISE COMING FROM THE FRONT SUSPENSION. THIS CAUSED THE VEHICLE TO HIT A CURB AND THE VEHICLE BECAME INOPERABLE. THE VEHICLE WAS PUSHED TO THE COTNACT'S RESIDENCE, WHERE IT HAS BEEN PARKED.
NHTSA complaint #10155516 — an unverified report by a vehicle owner.
BOTH OF THE VEHICLE'S FRONT SHOCKS FAILED. *NM WHEN THE SHOCKS FAILED THE CONSUMER COULD HEAR RATTLING ABD CLUNKING NOISE IN THE FRONT END OF THE VEHICLE WHILE DRIVING. THE VEHICLE'S THERMOSTAT FAILED WHICH CAUSED THE CHECK ENGINE LIGHT TO ILLUMINATE.
NHTSA complaint #10110999 — an unverified report by a vehicle owner.
2000 VOLVO ("V") S40.ON BELOW DATE I EXIT. HWY AFTER DRIVING NORMAL&WITHIN SPEED LIMIT&PARK AT A GAS PUMP.I WAS AT PUMP FOR 30 SEC. WHEN I HEARD "BANG", "POP", "HISS",& FRONT PASSENGER SIDE OF CAR DIPPED DOWN.TIRE HAD GONE FLAT IN 2 SECONDS.I & EMPLOYEES TRIED TO CHANGE TIRE. WE COULD NOT PULL TIRE FREE. COIL AROUND STRUT SNAPPED&WHEN UNWINDING (I ASSUME), COIL WENT THROUGH ONE SIDE OF BACK OF TIRE & CAME OUT OTHER SIDE.TIRE WAS BEING HELD ONTO CAR BY COIL. CAR WAS TOWED TO NEAREST GARAGE ABOUT 50 FT. AWAY.WASN'T TOWED TO NEAREST V DLR FOR MANY REASONS INC. DEALER WAS AT LEAST 15 MILES AWAY, WAS 3:00 AM BY THE TIME I COULD GET A TOW,& DLR HAD DAMAGED MY CAR ON AT LEAST 2 OCCASIONS WHEN I BROUGHT IT THERE FOR SERVICE.TIRE THAT WAS PUNCTURED WAS LESS THEN 2 MON. OLD BECAUSE DEALER HAD PUNCTURED IT WHEN I BROUGHT MY CAR IN FOR RECALL.I ASKED GARAGE TO KEEP DETAILED RECORDS OF REPAIRS,TAKE PICS IF THEY HAD A DIGITAL CAMERA,&SAVE ALL PARTS SO THEY COULD BE EXAM. TO DETERMINE WHY THEY FAILED.GARAGE REPLACED PRETTY MUCH THE WHOLE FRONT END SUSPENSION ON BOTH SIDES.MECHANIC COULDN'T SAY WHY COIL FAILED, BUT SAID (BEARINGS WERE MISSING FROM TOP OF STRUT (?)).I CLD V ON 8/2/04 & TALKED TO SAM. TOLD ME THAT V WOULDN'T BE ABLE TO DETERMINE HOW FAILURE OCCRD SINCE I HAD NOT HAD CAR FIXED AT V & THAT V WOULD NOT REIMBURSE ME FOR OVER $1300 IN REPAIRS CUZ I DID NOT GO TO A V DEALER. I TOLD HIM V NEEDED TO FIND OUT WHY COIL SNAPPED BECAUSE FAILURE IS VIRTUALLY UNHEARD OF ON OTHER CARS. TOLD ME HE WOULD LOOK INTO SENDING A FIELD REP OUT TO LOOK AT PARTS,ALL OF WHICH I SAVED.NHTSA NEEDS TO INVESTIGATE COMPLAINTS V HAS REC'D ABOUT THIS DANGEROUS PROBLEM SO IT CAN BE CORRECTED. HAD FAILURE OCCURRED 60 SECONDS SOONER,I PROBABLY WOULD NOT BE ALIVE RIGHT NOW,OR WOULD BE VERY SERIOUSLY INJURED. V DOES NOT SEEM TO BE TAKING THIS PROB. SERIOUSLY & SHOULD INVESTIGATE TO DETERMINE IF THERE IS A COMMON DEFECT IN PART & REIMBURSE ME FOR HAVING PROBLEM FIXED.
NHTSA complaint #10083162 — an unverified report by a vehicle owner.
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION:LINES AND FITTINGS
THE FOLLOWING IS A SYNOPSIS OF ORIGINAL E-MAIL I SENT TO VOLVO CARS OF NORTH AMERICA FOR YOUR RECORDS. *AK ------------------------------------------------------------------------------------------------- I FINALLY HAD MY 2003 VOLVO S40 SERVICED FOR EXCESSIVE BUMPY RIDE PROBLEM THAT IVE COMPLAINED ABOUT SINCE THE TIME I BOUGHT IT FROM HOWARD ORLOFF IN MAY 2003. IM APPALLED TO LEARN THAT FOLKS AT HOWARD ORLOFF LEFT THE SPRING SPACERS IN PLACE ALONG THE FRONT SUSPENSION WHEN THEY SOLD ME THE CAR; AND AFTER SEVERAL COMPLAINS (OF WHICH YOU FOLKS HAVE ALL THE RECORDS OF MY E-MAIL COMMUNICATIONS) AND TEN MONTHS, VOLVO OF LISLE FINALLY FIGURED THE ISSUE OUT. I DONT KNOW WHAT KIND OF DAMAGE THIS MAY HAVE CAUSED TO MY CAR FOR ALL THESE MANY MONTHS. AS OF WRITING THIS MESSAGE, MY CAR IS DANGEROUS AND PRECARIOUS MORE THAN EVER. AFTER ALMOST LITTLE OVER A WEEK OF DRIVING SINCE I GOT MY CAR BACK, THE CARS RIDE IS WORST THAN EVER; THE STEERING WHEEL HAS BECOME EXTREMELY SENSITIVE AND DOES NOT AFFORD CONTROL OF THE CAR; QUITE OFTEN DASHBOARD ICONS FLASH AS I HIT EVEN THE SLIGHTEST BUMP ON THE ROAD; THE REAR RIGHT WHEEL SEEMS TO GET AIRBORNE WHILE THE LEFT FRONT END STAYS DIPPED INTO THE PAVEMENT. BEFORE VOLVO OF LISLE ADDRESSED THE SPRING SPACER PROBLEM, THE CD-PLAYER KEPT SKIPPING THE TRACK INCLUDING THE TUNER MODE CHANGED FROM CD TO TAPE OR AM/FM MODE 3 OR 4 TIMES SOLELY DUE TO THE CAR HITTING A BUMP WHILE DRIVING. AT THIS RATE, IM AFRAID IT IS GOING TO CAUSE MORE DAMAGE TO TIRES, WHEEL RIMS, ELECTRICAL SYSTEM, ENGINE AND OTHER INTERIOR AND EXTERIOR COMPONENTS OF MY CAR. IM DEFINITELY CONCERNED AND EVEN SCARED ABOUT THE SAFETY OF MY FAMILY AND MYSELF ALONG WITH OTHERS ON THE ROAD WHEN DRIVING THIS CAR. IN LIGHT OF THE SAME RECURRING PROBLEM, VOLVO SHOULD REPLACE MY CAR WITH A NEW ONE AT NO EXTRA COST TO ME. I LOOK FORWARD TO HEARING FROM YOU BY MONDAY, APRIL 12, 2004 OR SOONER.
NHTSA complaint #10065869 — an unverified report by a vehicle owner.
I OWN A 2000 VOLVO S40. WE JUST HAD OUR FIFTH TRIP TO THE DEALER TO CORRECT KNOCKING NOISE/RATTLE IN THE FRONT SUSPENSION. PROBLEM STARTED AT 44,191 MILES. NOW AT 59,800. TWO SETS OF CONTROL ARM BUSHINGS AND TWO SETS OF SWAY BAR BUSHINGS REPLACED. NOISE RETURNS WITHIN 2000 MI OF SERVICE. ALSO, I HAVE HAD THE REAR BRAKES GO OUT AT 17,500 MILES. PADS WORE THIN AND CUT INTO THE ROTORS. THAT ONE COST $335. ALSO, AIR CONDITIONER WENT OUT AT 9000 MILES. I PAID THE EXTRA MONEY TO GET A VOLVO BECAUSE I KEEP MY CARS FOR A LONG TIME. (I ALSO OWN A 18 YEAR OLD AUDI 4000.) I BOUGHT VOLVO FOR ONE WORD: RELIABILITY. I HAVE FOUND THAT VOLVO DOES NOT STAND BEHIND THEIR PRODUCTS. THIS S40 IS HUGELY EXPENSIVE TO MAINTAIN. I AM MAKING FAR TOO MANY TRIPS TO THE DEALER TO KEEP TRYING TO GET DEFECTS FIXED.
NHTSA complaint #10060610 — an unverified report by a vehicle owner.