Car would not crank, got fuel system replaced. Week later after being parked, while driving car cut off on highway. Mechanic has vehicle and has determined the issue is Central Electronic Module. Car is 2010 Volvo S80 with active recall but vin number is not apart of recall while experiencing same problem that almost caused a major accident. Vin [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11711155 — an unverified report by a vehicle owner.
I have a 2016Volvo S80. this is my 7th Volvo I have owned. 4 Months ago my car stalled in the middle of ther road. I had no power with the gas petal. Truck behind me trird not to hit me and our sides touched scapping my car and passenger mirrow. The police offier did not charge either of us. I thought I had bad gas?? Took into my mechanic who only works on volvos he di 75,000 service work and changed the oil. I told him about what happened. Two weeks ago My car light came on no oil pressure stop immediately again was like several months ago i had no power with gas petal. I pulled over light went off. My mechanic was closed at that time so I went to Advance Auto. I have no measure stick for oil you have to go through the car system to check oil level. It stated not low however we put in a quart of Synethic oil and I dropped it off at my mechant. He called me the next day. He stated their was no oil in my car at all and their was no leak. Changed oil new filter another $150.00. He did some research on my car. My car is a year included in a class action lawsuit for faulty engine pistons problem. This lawsuit was settled out of court so no one knows for how much. So I am risking my life with a car that will require a new engine appox $8000.00. Volvo has never recalled these cars. I am afraid to drive it now!!!! A 7 time Volvo owner. You see all kinds of stupid recalls but when your engine stops in the middle of the road this is very dangerous. My mechanic states I need to take to a dealership for this problem. Called Volvo Midlothian VA they can not even look at my car till September. I Have called the other dealership in Richmond VA and they are doing some research and get back to me. If you google this their are 100,s of owners having the same problems that my car has and not one recall.
NHTSA complaint #11604071 — an unverified report by a vehicle owner.
The warning, charging failure service urgent is displayed the service engine light comes on. Several mechanics have not be able to repair. The front passenger seat belt is not stable to fasten properly. The TMPS has yet another warning, inoperable
NHTSA complaint #11519501 — an unverified report by a vehicle owner.
The contact called on behalf of his wife who owns a 2016 Volvo S80. The contact stated that the engine auto Start/Stop function was not operating as needed and the vehicle had a delay to start automatically upon releasing the brake pedal. There was no warning light illuminated. The vehicle was taken to an independent mechanic, where an unknown repair was completed; however, the failure persisted. Additionally, the contact stated that while driving at various speeds and driving over a pothole, the check engine warning light would illuminate. The vehicle was taken to a local Pep Boys, where it was diagnosed that the ignition coil of cylinder #1 had failed and needed to be replaced. The vehicle was not repaired. The dealer and the manufacturer were notified of the failure. The failure mileage was unknown.
NHTSA complaint #11506305 — an unverified report by a vehicle owner.
Car has 110000 miles on it and is using a quart of oil every 1000 miles, car has been maintained to Volvo specifications it's entire life. This is excessive oil consumption. Oil level low warning cones in every 1000 miles and a quart is needed to satisfy it
NHTSA complaint #11487561 — an unverified report by a vehicle owner.
A warning light came on stating that the oil pressure was low and that the car needed to immediately be stopped. No previous warning lights have ever come on in this vehicle. It was towed to Kenny Jones auto and they stated that there was half a quart of oil in the engine. *This car has an electronic oil gauge (no manual "dip stick") which had failed. It indicated there was an appropriate amount of oil in the engine when there was almost nothing. This could have resulted in engine failure or a fire. According to the auto shop, this is common. It cost $600 to fix.
NHTSA complaint #11477754 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 VOLVO S80. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE STABILIZATION WARNING LIGHT ILLUMINATED AND STARTED FLASHING. THE STEERING WHEEL FAILED TO MOVE AND VEHICLE LOSS POWER. THE CHARGING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR AND BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE CONTACT CALLED PEDERSEN VOLVO CARS (4455 S MASON ST, FORT COLLINS, CO 80525, (970)223-8500) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. THE CONSUMER STATED SHORTLY AFTER PURCHASING THE VEHICLE THE "CHARGING SYSTEM FAILURE" WARNING LIGHT WOULD INTERMITTENTLY ILLUMINATE WHILE DRIVING. THE VEHICLE HAD AN INCIDENT IN WHICH IT WOULD NOT POWER ON. THE BATTERY WAS REPLACED. THE CHARGING FAILURE LIGHT CONTINUED FLASH. THE ALTERNATOR WAS REPLACED, BUT THE FAILURE PERSISTED. THE CONSUMER THEN EXPERIENCED A TOTAL SYSTEM FAILURE WILE DRIVING. IT WAS DETERMINED THE BATTERY WAS DEFECTIVE. THE BATTERY WAS REPLACED, BUT THE WARNING LIGHTS RETURNED. IT WAS DETERMINE VIA SERVICE BULLETIN FROM 2015 THE BATTERY AND ALTERNATOR LOST COMMUNICATION. THE FAILURE WAS DUE TO THE ANTI TAMPER UNIT. THE MANUFACTURER WAS CONTACTED, BUT DID NOT OFFER ANY ASSISTANCE. HOWEVER, THE DEALER OFFERED A 15% DISCOUNT.
NHTSA complaint #11400219 — an unverified report by a vehicle owner.
MY CAR HAS THE START/STOP FUNCTION. IT HAS A BUTTON TO MANUALLY DEACTIVATE THE START/STOP SYSTEM BUT IT HAS TO BE PUSHED EVERY TIME THE CAR IS RESTARTED. MY HUSBAND WAS DRIVING THE CAR A COUPLE OF WEEKS AGO AND DECIDED TO STOP AT A CONVENIENCE STORE TO GET A PEPSI. HE PARKED IN A PARKING SPACE. HE DIDN'T REALIZE THAT HE HADN'T PRESSED THE DEACTIVATION SWITCH AND WHEN HE PARKED THE CAR, IT SHUT OFF. HE'D BEEN DRIVING IN A LOT OF TRAFFIC AND DIDN'T REALIZE THE START/STOP HAD STOPPED THE ENGINE. HE THOUGHT HE'D TURNED THE CAR OFF. WELL, HE OPENED THE DOOR AND WHEN HE TOOK HIS FOOT OFF THE BRAKE PEDAL THE ENGINE RESTARTED AND THE CAR LURCHED FORWARD CAUSING IT TO JUMP THE CONCRETE PARKING BUMPER. FORTUNATELY THE ONLY DAMAGE IT CAUSED WAS TO THE PLASTIC BELLY PAN UNDERNEATH THE ENGINE. BUT SOMEONE IN A 4X4 PICKUP HAD TO WINCH MY CAR BACKWARDS TO GET IT OFF THE PARKING BUMPER. THERE SHOULD BE AN OPTION IN THE CAR'S CONTROL CENTER TO PERMANENTLY DEACTIVATE THE AUTO START/STOP FUNCTION INSTEAD OF HAVING TO DO IT MANUALLY EVERY TIME THE CAR IS STARTED. ALL CARS WITH THE AUTO START/STOP FEATURE NEED TO HAVE THE OPTION AVAILABLE. VOLVO TOLD ME IT CAN'T BE DONE. IT'S A COMPUTER, I'M SURE IT COULD BE REPROGRAMMED WITH THAT OPTION. THIS IS JUST AN ACCIDENT AND LAWSUIT WAITING TO HAPPEN! IT'S EASY TO FORGET, ESPECIALLY IF A PERSON HAS A LOT ON HIS/HER MIND (AND WHO DOESN'T THESE DAYS?)
NHTSA complaint #11363143 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2013 VOLVO S80. THE CONTACT STATED THAT THE RADIATOR ANTI-TAMPERING DEVICE WAS FAULTY, THE CHECK ENGINE INDICATOR ILLUMINATED, AND THE VEHICLE OVERHEATED. THE READING INDICATED THAT THERE WAS AN ISSUE WITH THE "ANTI-TAMPER SWITCH FOR RADIATOR." THE DEALER (VOLVO CARS ANNAPOLIS, 333 BUSCHS FRONTAGE RD, ANNAPOLIS, MD 21409, (410) 349-8800) STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS. THE MANUFACTURER STATED THE SAME THING AS THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000. *TT
NHTSA complaint #11161194 — an unverified report by a vehicle owner.
ABOUT 6 WEEKS AGO THE CHECK ENGINE LIGHT WENT ON IN MY VOLVO. I WENT TO AN AUTO SHOP AND THE SCAN READ "FAULTY RADIATOR ANTI-TAMPER DEVICE." I THEN RESEARCHED THE PROBLEM AND FOUND THAT VOLVO HAD A RECALL (TJ27910) THE 2013 S80 WAS EFFECTED BY THIS RECALL. I CALLED THE DEALER AND MY CAR WAS SUPPOSEDLY NOT ON THE RECALL LIST EVEN THOUGH I HAD THE SAME ISSUE. VOLVO WOULD NOT HONOR THE RECALL AND STATED THAT I WOULD HAVE TO HAVE THE CAR RE-SCANNED AND THE SOFTWARE ISSUE WOULD BE RESET AT MY COST. ACCORDING TO VOLVO EVEN THOUGH MY CAR HAS THE ISSUE AS THE SAME MODELS WITH THE RECALL SINCE MY VIN DOESN'T MATCH UP I AM LIABLE FOR THE COST. ACCORDING TO THE DEALER, AND THE VOLVO CUSTOMER SERVICE IT IS IMPOSSIBLE THAT VOLVO MADE AN ERROR BY NOT INCLUDING MY CAR. I AM HOPING YOU CAN ASSIST IN ENCOURAGING VOLVO TO TAKE RESPONSIBILITY. THANK YOU.
NHTSA complaint #11139601 — an unverified report by a vehicle owner.
TAKATA RECALL" FRIST I CALLED VOLVO TO INQUIRE ABOUT RECALLS REFERENING TO THE COOLING SYSTEM AND THE FUEL PUMP THE FIRST LADY I SPOKE WITH INFORMED ME THIS PROBLEM WAS UNDER RECALLS AND TO TAKE MY CAR TO GET IT SERVICED AT THE NEAREST DEALER AFTER TAKING MY CAR TO THE DEALER AT 7:15AM 4HOURS LATER AFTER I CALLED THEM FIRST THEY NOW ARE SAYING THAT THERE ISN'T ANYTHING THEY CAN DO WITH MY CAR AND THEY DO NOT KNOW WHO TOLD ME THAT FALSE INFORMATION. ON TOP OF ALL OF THIS MY CAR ACCELERATES BY ITSELF LUCKY WHEN IT HAPPENS I HURRY AND PUSH THE BRAKES AND THE CAR DOSENT START UP ONCE TURNING THE KEY EVEN THE GUY SAY THAT'S ALWAYS BEEN A PROBLEM. BASED ON HOW EXPENSIVE THIS CAR IS IT SEEM THERE WOULDN'T BE MANY PROBLEMS WITH IT OR IT SEEM THAT THEY WOULD AT LEAST TRY TODO SOMETHING ABOUT THE FALSE INFORMATION OVER ALL I WILL NEVER BUY ANOTHER VOLVO AGAIN!
NHTSA complaint #11034522 — an unverified report by a vehicle owner.
1. IN FEBRUARY 2017, WHILE IN MOTION ON A CITY STREET, ALTERNATOR FAILED, VEHICLE WAS TOWED TO DEALERSHIP, ALTERNATOR WAS REPLACED 2. IN AUGUST 2017, WHILE IN MOTION ON CITY STREET, MESSAGE DISPLAYED ALERTING ON ENGINE OVERHEAT -- SLOW DOWN SPEED - THEN STOP IMMEDIATELY. VEHICLE WAS TOWED TO DEALERSHIP. ON DIAGNOSTICS, WAS ESTABLISHED THAT ONLY ONE FAN WAS WORKING ON THE COOLING FAN ASSEMBLY CAUSING OVERHEAT. 3. WHILE AT DEALERSHIP FOR REPAIRS OF THE COOLING FAN, DIAGNOSTICS ESTABLISHED THE FOLLOWING: - CODE ECM-PO19000: WAS RECOMMENDED TO REPLACE FUEL RAIL PRESSURE SENSOR FIRST (IF SAME CODE COMES BACK IN THE FUTURE, A FUEL PUMP REPLACEMENT WAS RECOMMENDED) - TAG LIGHT BULBS REGULARLY GO OUT - NEGATIVE BATTERY CABLE IS CORRODED; REPLACEMENT NEEDED - POWER STEERING LINE LEAKING FROM RACK TO COOLER, REPLACEMENT NEEDED; RESERVOIR REPLACEMENT NEEDED -- HAS INTERNAL FILTER - POWER STEERING FLUID IS WHITE-CONTAMINATED - REPLACE NEEDED FOR THE FRONT STRUTS, MOUNTS, AND SUPPORT PLATES: STRUTS LEAKING
NHTSA complaint #11018754 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2002 VOLVO S80. WHILE DRIVING 30 MPH, THE ACCELERATOR PEDAL TRAVELED TO THE FLOORBOARD AND SMOKE APPEARED UNDER THE HOOD. THE VEHICLE WAS TAKEN TO SEVERAL UNKNOWN INDEPENDENT MECHANICS WHO DETERMINED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA complaint #10995331 — an unverified report by a vehicle owner.
TAKATA RECALL- THE VEHICLE BECOME NON RESPONSIVE WHEN PUSHING THE ACCELERATOR, THE ENGINE STARTED RUNNING ROUGH, THE CRUISE CONTROL STOPPED WORKING, THE DSTC (DYNAMIC STABILITY TRACTION CONTROL) FAILED AND THE ENGINE COOLANT TEMPERATURE STOPPED READING. THE VEHICLE STARTED STALLING EVERYTIME I COME TO A STOP. ALL THIS STARTED AT THE SAME TIME WHILE I WAS DRIVING THE VEHICLE.
NHTSA complaint #10939138 — an unverified report by a vehicle owner.
THIS CAR LEAK OIL EVERY WHERE THE VALVE COVER GASKET BREAK DOWN BECAUSE OF THE POR COOLING SYSTEM DESIGN AND THE POWER STEERING PUMP SPRAY OIL EVERY WHERE THE OIL GETS BURN IN THE EXAUST
NHTSA complaint #10927339 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2009 VOLVO S80. THE CONTACT STATED THAT THE COOLING FAN FAILED AND THE ENGINE OVERHEATING MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COOLING FAN WAS FAULTY AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT IN 2009 THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 09V2180000 (ENGINE, AND ENGINE COOLING) FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
NHTSA complaint #10891684 — an unverified report by a vehicle owner.
WHILE STOPPED IN DRIVE AT A STOP SIGN WITH FOOT ON BRAKE,ON CORNER OF CITY STREET ENGINE REVVED VERY HIGH AND CAR TRIED TO SURGE FORWARD. APPLIED BRAKE EVEN HARDER, PUT CAR IN NEUTRAL AND STOPPED ENGINE. TRIED TO START UP AND SAME THING HAPPENED. ON THIRD TRY, ENGINE SEEMED NORMAL, BUT "CHECK ENGINE LIGHT" WAS ON. DROVE 100 YARDS TO HOME GARAGE AND HAD CAR FLAT-BEDDED TO DEALER.
NHTSA complaint #10837724 — an unverified report by a vehicle owner.