39 of the
1,321 complaints filed about the Volvo S80
are about the other systems —
3% of everything owners reported.
The worst model year for it is 2000.
Driving down [XXX] headed west to Charlottesville and debris flew off of another truck with a trailer attached . Came off the back of their truck and smashed into the top of my car into my sunroof glass. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11641253 — an unverified report by a vehicle owner.
A batch of metal used for the steering wheel trim prematurely wears down at the base of the steering wheel in 2 locations out of sight with normal use and becomes razor sharp. When turning the wheel, the spinning razor edge can cause the driver to lose control due to sudden pain due to slicing into the fingers. The metal slices into the skin drawing blood much like that of a papercut. I have experienced sudden cuts in turning on 2 separate occasions recently having to re-grab the steering wheel due to involuntary pain reflex release to prevent total loss of control and the problem has not been confirmed by the dealer. There is no prior warning when this issue suddenly occurs.
NHTSA complaint #11579271 — an unverified report by a vehicle owner.
Most concerning: Front driver door latch quit working while driving leaving door to swing open during traffic. This is a known issue that led to recalls of other Volvo models (2011 - 2017), but the S80 was excluded. It was a terrifying ordeal that has now happened twice (during freezing conditions here in Colorado). Less concerning to me but a problem: The blindspot monitoring system malfunctions and keeps on blinking even when there's nothing in the blindspot - which betrays the reason it exists.
NHTSA complaint #11571533 — an unverified report by a vehicle owner.
The warning, charging failure service urgent is displayed the service engine light comes on. Several mechanics have not be able to repair. The front passenger seat belt is not stable to fasten properly. The TMPS has yet another warning, inoperable
NHTSA complaint #11519501 — an unverified report by a vehicle owner.
Both of the key fobs I have are broken in that the key won't lock straight out or stay folded into the fob. The weight of the plastic fob alone frequently causes the key to twist backwards if the road is bumpy or uneven, which kills the engine and makes it extremely difficult to steer to safety without power steering. The first time this happened to me I was traveling at 55 mph on a crowded highway but fortunately I was in the rightmost lane, not in a curve, and was approaching an area where I could pull over to safety. I have had to duct tape both keys in the open position to prevent this. The situation is much worse if additional keys or other weight is added to the ring. It is possible to insert a broken key in a way that causes the weight of the fob to hang away from the driver but large road bumps or accidental interference from the driver or passengers can cause it to flip backwards anyway. These incidents are alarming and confusing for the driver, particularly the first time, and could easily cause an accident depending on the conditions. I am not the only person who has experienced this issue, and it will become even more common as these vehicles age.
NHTSA complaint #11499690 — an unverified report by a vehicle owner.
The front windshield is leaking, such that the driver's side front and rear floors flood, even with a light rain. Enough water comes in that the padding, carpet, floor mat and rubber floors mat are all under water. When it rains, we see water droplets and water trails on the inside of the windshield. The windshield is original and has never been replaced. We've never had a car that leaked like this and don't expect that cars should turn into small swimming pools inside when it rains.
NHTSA complaint #11424126 — an unverified report by a vehicle owner.
DRIVING ON HIGHWAY AND CLOSED SUNROOF SHATTERED. NO DEBRIS CAME FROM VEHICLES AHEAD. THE VEHICLES WERE MORE THAN 500 FEET AHEAD, AND I WAS LOOKING AHEAD ON THE HIGHWAY WHEN IT SHATTERED. CAUSE UNKNOWN.
NHTSA complaint #11365977 — an unverified report by a vehicle owner.
MY CAR HAS THE START/STOP FUNCTION. IT HAS A BUTTON TO MANUALLY DEACTIVATE THE START/STOP SYSTEM BUT IT HAS TO BE PUSHED EVERY TIME THE CAR IS RESTARTED. MY HUSBAND WAS DRIVING THE CAR A COUPLE OF WEEKS AGO AND DECIDED TO STOP AT A CONVENIENCE STORE TO GET A PEPSI. HE PARKED IN A PARKING SPACE. HE DIDN'T REALIZE THAT HE HADN'T PRESSED THE DEACTIVATION SWITCH AND WHEN HE PARKED THE CAR, IT SHUT OFF. HE'D BEEN DRIVING IN A LOT OF TRAFFIC AND DIDN'T REALIZE THE START/STOP HAD STOPPED THE ENGINE. HE THOUGHT HE'D TURNED THE CAR OFF. WELL, HE OPENED THE DOOR AND WHEN HE TOOK HIS FOOT OFF THE BRAKE PEDAL THE ENGINE RESTARTED AND THE CAR LURCHED FORWARD CAUSING IT TO JUMP THE CONCRETE PARKING BUMPER. FORTUNATELY THE ONLY DAMAGE IT CAUSED WAS TO THE PLASTIC BELLY PAN UNDERNEATH THE ENGINE. BUT SOMEONE IN A 4X4 PICKUP HAD TO WINCH MY CAR BACKWARDS TO GET IT OFF THE PARKING BUMPER. THERE SHOULD BE AN OPTION IN THE CAR'S CONTROL CENTER TO PERMANENTLY DEACTIVATE THE AUTO START/STOP FUNCTION INSTEAD OF HAVING TO DO IT MANUALLY EVERY TIME THE CAR IS STARTED. ALL CARS WITH THE AUTO START/STOP FEATURE NEED TO HAVE THE OPTION AVAILABLE. VOLVO TOLD ME IT CAN'T BE DONE. IT'S A COMPUTER, I'M SURE IT COULD BE REPROGRAMMED WITH THAT OPTION. THIS IS JUST AN ACCIDENT AND LAWSUIT WAITING TO HAPPEN! IT'S EASY TO FORGET, ESPECIALLY IF A PERSON HAS A LOT ON HIS/HER MIND (AND WHO DOESN'T THESE DAYS?)
NHTSA complaint #11363143 — an unverified report by a vehicle owner.
SWAPPED BATTERY AT O'REILLY'S AUTO PARTS. ALL MANUFACTURER SAFETY PROTOCOLS FOLLOWED. AFTER SWAPPING OUT W/NEW BATTERY: CLIMATE CONTROL MODULE NOT WORKING- SRS AIRBAG 'SERVICE URGENT' ERRORS. VOLVO QUOTING $2500 TO REPLACE CCM, $800 FOR REBUILD-PROCESS. DIM IS ALSO FRIED. NO HEAT OR A/C- AIRBAG ACCIDENTAL DEPLOYMENT RISK. QUICK SEARCH ONLINE SHOWS THIS IS A VOLVO ISSUE SPECIFIC TO S60, S80 & XC70 MODELS (ALL YEARS) FILED COMPLIANT W/VT STATE AG- CAP 2020-07438 ORIGINAL REPAIR ORDER ATTACHED
NHTSA complaint #11351616 — an unverified report by a vehicle owner.
MY CAR LURCHES FORWARD WHEN YOU ARE IDLING AS WELL AS DRIVING. I WAS ON A BUSY STREET WHEN I PULLED OUT INTO AN ONCOMING LINE OF TRAFFIC WHEN THE MOTOR COMPLETELY DIED LEAVING ME IN THE MIDDLE OF BOTH LANES OF TRAFFIC. AFTER A TIME I WAS ABLE TO RESTART THE VEHICLE. THIS HAS ALSO HAPPENED IN BUMPER TO BUMPER HIGHWAY TRAFFIC. AS YOU ARE IDLING AT AN INTERSECTION OR AWAITING A TRAIN TO PASS, THE MOTOR RACES AND THEN SLOWS AND ALSO LURCHES AHEAD. FOOT MUST BE HARD ON THE BRAKE OR I COULD REAR END THE VEHICLE IN FRONT OF ME. THIS VEHICLE HAS ONLY ABOUT 65,000 MILES AND I HAVE NO IDEA WHY THIS IS HAPPENING. IT HAS BEEN A GREAT CAR UNTIL THIS STARTED HAPPENING. THE CAR IS NOW SITTING IN THE DRIVEWAY AS AN UNSAFE CONDITION IS CAUSED BY THIS MALFUNCTION.
NHTSA complaint #11348507 — an unverified report by a vehicle owner.
MY WIFE KAREN WAS ON HER WAY TO WORK ON FEBRUARY 24, 2020 WHEN THE DRIVER SIDE-VIEW MIRROR DETACHED, HIT THE PAVEMENT AND SHATTERED. THE INCIDENT OCCURRED AT ABOUT 7:45 AM. THE VEHICLE HAD BEEN PARKED IN OUR DRIVEWAY AT 140 STATESIR PLACE FOR 60 HOURS WITHOUT BEING USED AND THE MIRROR SHOWED NO SIGN OF DAMAGE PRIOR TO BEING DRIVER. THE INCIDENT OCCURRED ABOUT 800 FEET FROM OUR RESIDENCE AS SHE WAS TURNING FROM STATESIR PLACE ONTO PINE STREET NEARER TO THE CORNER .
NHTSA complaint #11315577 — an unverified report by a vehicle owner.
WHILE DRIVING ALONE IN THE RAIN FROM SPOTSYLVANIA, VA TO CLEMSON, SC TO ATTEND MY DAUGHTER'S NURSING WHITE COAT CEREMONY, OUR 2016 S80 SUNROOF EXPLODED AND SHATTERED ON I-85 SOUTH NEAR KANNAPOLIS, NC FOR NO REASON. THE TIME OF INCIDENT WAS AROUND 11:15AM. IT HAD BEEN RAINING AND TRAFFIC WAS STOP AND GO ON I-85 WITH SPEEDS ABOUT 30-35MPH WHEN THE SUNROOF SUDDENLY EXPLODED, SENDING PIECES OF THE SHATTERED GLASS FLYING OFF BEHIND MY CAR WITH SMALLER SHARDS OF GLASS COMING DOWN THROUGH THE INSIDE SUNROOF RETRACTABLE VENT WITH DROPS OF RAIN. I IMMEDIATELY PULLED INTO THE FAR RIGHT LANE TO GET OFF HWY TO ACCESS THE DAMAGE AND FIND SOME COVER AS IT WAS RAINING AND COMING INSIDE SUNROOF. I HAD NO IDEA WHERE I WAS OR WHAT STATE I WAS IN UNTIL I PULLED OFF THE EXIT AND IMMEDIATELY FOUND A SHELL GAS STATION WHICH ALSO HAD AMPLE ROOF COVER. I GOT OUT AND SAW THAT MORE THAN HALF OF OUR SUNROOF WAS MISSING AND THERE WERE TINY PIECES OF GLASS LAYING ON TOP OF THE INSIDE PART OF SUNROOF AND ALONG THE BACK PART OF THE ROOF AND TRUNK. I CALLED OUR AUTO INSURANCE COMPANY, USAA, AND THEY TOOK CAR OF THE REST.
NHTSA complaint #11182746 — an unverified report by a vehicle owner.
WHEN THE VEHICLE WARMS UP FROM START IT WILL NOT MOVE FORWARD OR REVERSE IT STARTED AT LIKE 30 MILES AND I PARKED THE CAR TILL I COULD GET IT FIXED NOW WHEN THE CAR JUST WARMS UP (NOT GETS HOT) IT WILL NOT ENGAGE TRANS I HAVE ON MORE SENSER TO CHECK BUT THE CAR WILL MOVE WHEN YOU FIRST START IT BOTH FORWARD AND BACK BUT WHEN IT WARMS UP IT STOPS
NHTSA complaint #11145069 — an unverified report by a vehicle owner.
WINDSHIELD LEAK. AFTER A RECENT RAIN STORM (APRIL 2017), THE PASSENGER SIDE CARPETING WAS SOAKED. TOOK THE CAR TO MY LOCAL VOLVO DEALERSHIP AND THEY VERIFIED THE WINDSHIELD SEAL WAS LEAKING (UNSOUND) AT THE TOP. THEY REFERRED ME TO A LOCAL AUTO GLASS COMPANY WHO TOLD ME THEY HAVE SEEN THIS ON SEVERAL VOLVO'S WHERE THE SEAL WAS NOT PROPERLY BONDED AT THE FACTORY. I HAVE SEARCHED FOR RECALLS, BULLETINS,ETC. BUT HAVE NOT FOUND ANY INFORMATION REGARDING THIS DEFECT. IF IN FACT IT IS A FACTORY DEFICIENCY I BELIEVE I SHOULD BE REIMBURSED FOR THE REPAIR OR REPLACEMENT OF THE WINDSHIELD.
NHTSA complaint #11092052 — an unverified report by a vehicle owner.
ON NOVEMBER 9TH MY WIFE WAS DRIVING OUR 2001 VOLVO S80 TO CHURCH. SHE PARKED THE CAR BUT IT BEGAN TO MOVE. IT ACCELERATED AND SHE WOUND UP DRIVING INTO A TREE TO AVOID HITTING OTHER CARS. SHE WAS ALSO WORRIED THAT CHILDREN FROM THE SCHOOL MIGHT BE AROUND. THE CAR WAS IN PARK. THE ENGINE WAS OFF. THE EMERGENCY BREAK WAS ON. THE STEERING WHEEL WAS TIGHT, MAKING IT DIFFICULT TO STEER SINCE THE ENGINE WAS OFF. THE CHURCH SECRETARY OBSERVED THE INCIDENT. SHE SAW SMOKE COMING OUT OF THE BACK OF THE CAR WHICH WOULD INDICATE THE EMERGENCY BREAK WAS ON. WHEN SHE FIRST REACHED THE CAR WITH MY WIFE IN IT SHE NOTED THAT THE CAR WAS IN PARK.
NHTSA complaint #11051851 — an unverified report by a vehicle owner.
SUNROOF BLEW UP, OR SPONTANEOUSLY COMBUSTED. WAS NOT HIT BY AN OBJECT, LOUD SOUND WAS HEARD PRIOR TO THE INCIDENT. CAR WAS IN MOTION AT THE TIME, GOING ABOUT 60MPH. CONDITIONS CLEAR, COOL TEMPERATURES NOT VERY HOT OR COLD OUTSIDE.
NHTSA complaint #10995142 — an unverified report by a vehicle owner.
MY VOLVO S80 SPONTANEOUSLY COMBUSTED IN MY DRIVEWAY, WHEN I WAS AWAY FROM HOME. THE CAR HAD NOT BEEN DRIVEN FOR APPROXIMATELY TWO HOURS, WHEN IT CAUGHT FIRE (UNDER THE HOOD) AND BURNED.
NHTSA complaint #10991593 — an unverified report by a vehicle owner.
THIS CAR DON'T HAVE ANY GAUGES ONLY THE GAS NO ENGINE TEMPERATURE OR LIGHT IF I'M IN TRAFFIC THE CAR STOP BECAUSE IS GOT NO GAUGE I DON'T KNOW THE TEMPERATURE ALSO NO SPARE TIRE ONLY CAME WITH A PUMP BUT. THAT ONLY WORK WITH SMALL HOLE NOW THE ENGINE TEMPERATURE IS A BIG ISSUE BECAUSE THE ENGINE IS SO BIG OVERHEAT AND THE CAR SHUT DOWN NOW I M IN THE MIDDLE OF THE FREEWAY I TALK WITH VOLVO ABOUT THIS ISSUE MANY. TIMES FINALLY THEY SAY THEY WILL GIVE ME 20 DOLLARS IN PARTS TO FIX THE PROBLEM I HAVE SEE IN THE INTERNET ALOT OF PEOPLE WITH THE SAME PROBLEM. VOLVO NEEDS TO ADMIT THAT THEY MAKE A MISTAKE HORRIBLE DESIGN I PAY ALOT MONEY FOR THIS CAR. THANKS VERY MUCH PLEASE SEND ME A EMAIL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10881892 — an unverified report by a vehicle owner.
I WAS DRIVING FROM LOS ANGELES TO LAS VEGAS STOPPED AT BARSTOW CA (HALF WAY BETWEEN BOTH CITIES) TO REFILL GASOLINE WENT BACK TO THE CAR AND COULD NOT MAKE IT START MESSAGE READ "STEERING LOCKED TRY AGAIN", HAD TO TOWED IT BACK TO LAS VEGAS (150 MILES) $$$$$, TOOK IT TO VOLVO DEALERSHIP WHERE I BOUGHT IT 3 MONTHS PRIOR, LONG STORY SHORT , I HAD NO WARRANTY NOW THE DEALER WANTS ABOUT $1300 TO REPLACE A $150 PART!. WANT TO KNOW IF THERE IS A RECALL ON THIS VEHICLE FOR THIS PARTICULAR SITUATION? PLEASE HELP.!!
NHTSA complaint #10838540 — an unverified report by a vehicle owner.