Owners have filed 266 complaints
about the 2001 Acura MDX with NHTSA between 2001 and 2024.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 16 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 69
Against the median year of the Acura MDX. 50 means typical for this
model; 100 means roughly double.
Severity — 37
7.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 15
9% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Transmission
8675.4%
Engine
76.1%
Coil Springs
65.3%
Frame AND Members
43.5%
AIR Conditioner
32.6%
Body
32.6%
Gasoline
32.6%
Sensor/Control Module
21.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
10.5%
1,000 – 9,999 miles
52.6%
10,000 – 24,999 miles
21.0%
25,000 – 49,999 miles
157.8%
50,000 – 74,999 miles
2714.0%
75,000 – 99,999 miles
4221.8%
100,000 – 149,999 miles
5830.1%
150,000+ miles
4322.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2001peak 9Apr 2024
NHTSA investigations into the 2001 Acura MDX
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
IN AN AUGUST 29, 2005 LETTER, HONDA NOTIFIED NHTSA THAT IT HAD IDENTIFIED A DEFECT IN THE FRONT COIL SPRINGS OF CERTAIN MODEL YEAR 2001 AND EARLY-2002 ACURA MDX SPORT UTILITY VEHICLES.ACCORDING TO HONDA, SOME FRONT SUSPENSION COIL SPRINGS HAVE INSUFFICIENT CORROSION PROTECTION AND, IN AREAS WHERE ROAD SALTS ARE USED, MAY BE SUSCEPTIBLE TO CORROSION.RUBBER SLEEVES APPLIED NEAR THE TOP AND BOTTOM OF SOME SPRINGS TO ELIMINATE NOISE CAN TRAP SALT WATER, INCREASING THE POTENTIAL FOR EXCESSIVE CORROSION.OVER TIME, EXCESSIVE CORROSION CAN CAUSE SPRING FAILURE.IN SOME CASES, A BROKEN SPRING COULD PUNC...
Recalls on the 2001 Acura MDX
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202001585,247 units in Canada
Airbag
Issue: On certain vehicles, exposure to moisture over time could cause the driver-front airbag not to inflate properly in a crash. In some cases, this could cause an airbag not to fully inflate, while in others it could cause it to deploy with more force than normal. It could also cause the inflator to rupture. If the airbag inflator ruptures, small pieces of metal could be propelled toward vehicle occupants or cause damage to the airbag and prevent its proper function. Note: This recall is for airbag inflators that may have been installed when the vehicle had the steering wheel airbag replaced. Safety Risk: In a crash requiring an airbag deployment, the driver-front airbag may not inflate properly or the inflator could rupture. This could create a risk of injury. Corrective Actions: The company will notify owners by mail. There may be a significant delay before replacement parts are available. The company will send you a second letter once replacement parts are available and instruct you to take your vehicle to a dealer to inspect the driver-front airbag inflator. If the inflator requires replacement, a newly design part will be installed.
Recall 20052604,875 units in Canada
Suspension
On certain vehicles, the front suspension coil springs may have received insufficient corrosion protection during manufacturing and, in areas where road salt is used, may be susceptible to corrosion. Additionally, rubber sleeves were applied near the top and bottom of some springs to eliminate noise. The sleeves can trap salt water, increasing the potential for excessive corrosion. Over time, excessive corrosion can cause spring failure. Spring breakage in the bottom sleeve area could puncture the tire. Correction: Dealers will replace both front coil springs.
Recall 200414385,184 units in Canada
Powertrain
Certain operating conditions can result in heat build-up between the countershaft and secondary shaft second gears in the automatic transmission, eventually leading to gear tooth chipping or, in very rare cases, gear breakage can occur. Gear failure could result in transmission lock-up. Correction: On vehicles with 24 000 kms or less, the dealer will update the transmission with a simple revision to the oil cooler return line to increase lubrication to second gear. On vehicles with more than 24 000 kms, the dealer will inspect the transmission to identify gears that have already experienced discoloration due to overheating. If discolouration exists, the transmission will be replaced. If discolouration is not present, the dealer will perform the revision to the oil cooler return line.
Reports where the owner recorded a crash, a fire, an injury or a death.
Goleta, CACrash
AIR BAGS
car accident
NHTSA complaint #11511763 — an unverified report by a vehicle owner.
at 174,096 milesIrvine, CACrash
STRUCTURE:BODY
VEHICLE WAS BACKED INTO GARAGE PARKING SPACE AS USUAL BY WIFE. KEY REMOVED, VEHICLE WAS THOUGHT TO BE IN PARK. PARKING BRAKE NOT APPLIED. GARAGE DOOR WAS LEFT OPEN. 30 MINUTES LATER, VEHICLE WAS NOT IN GARAGE AND WAS STRAIGHT ACROSS THE CUL-DE-SAC AT NEIGHBORS DRIVEWAY 6' AWAY FROM THEIR CAR. UPON FURTHER INSPECTION, MINOR DAMAGE AND PAINT SCRAPES WERE OBSERVED AT BACK OF NEIGHBORS BUMPER AND RIGHT FRONT OF THE MDX. PLASTIC CLIP WAS OBSERVED ON GROUND THAT ATTACHED PLASTIC BUMPER TO BODY OF MDX. SHIFTER WAS FOUND TO BE IN REVERSE ON MDX. TESTING AFTER THE FACT SHOWED THAT THE KEY CAN BE REMOVED WHILE NOT IN PARK. I NOTICED A RECALL STARTING WITH 2003 MDX OF THE KEY BEING REMOVABLE WHILE NOT IN PARK. WE HAVE OWNED THIS VEHICLE SINCE NEW AND HAVE BEEN AT SAME ADDRESS.
NHTSA complaint #10661950 — an unverified report by a vehicle owner.
at 142,631 milesSeattle, WA1 injured
VISIBILITY
DRIVING SOUTH ON I-5 AT 9:30AM SAT MORNING. LIGHT TRAFFIC. OVERCAST & 58 DEGREES F. TRAVELING IN LANE 3 (FOUR LANES) WITH NO VEHICLES IN LANE 4 NEXT TO ME OR AHEAD OF ME. NO VEHICLE AHEAD OF ME IN MY LANE EITHER. WE HAD JUST REACHED THE APEX OF THE SEATTLE SHIP CANAL BRIDGE. ONE ADULT GUEST RIDING IN FRONT . A SUDDEN LOUD CRUNCHING/SHATTERING SOUND & MY DRIVER'S SIDE WINDOW COMPLETELY SHATTERED TO A TRANSLUCENT BUT NON-TRANSPARENT GREEN COLOR & WITHIN TWO SECONDS THE HEAVY GLASS CHUNKS BEGAN FALLING INWARD ONTO MY BODY & SOME INTO BACK AREA. I THOUGHT I HAD BEEN SHOT & DIDN'T FEEL THE PAIN YET, MY HEART RACED, MY GUEST EXCLAIMED "MY GOD WHAT JUST HAPPENED?" & THEN SHE TURNED TO CHECK FOR TRAFFIC ON RIGHT SIDE TO ASSIST ME IN PULLING OVER. DUE TO THE LIGHT TRAFFIC I WAS ABLE TO QUICKLY CROSS THE OTHER 2 LANES & EXIT ON THE ROANOKE EXIT TO STOP. MY GUEST WENT AROUND TO THE OUTSIDE DRIVERS SIDE & SAID SHE COULD SEE NO SIGNS OF ANYTHING AMISS OTHER THAN THE SHATTERED WINDOW. I WAS CONTINUING TO EXPERIENCE GLASS FALL SO I TRIED TO PICK & DIRECT FALLING PIECES TO FLOORBOARD. THEN I GOT ALL THE VISIBLE PIECES OUT OF THE FRAME & ONTO MY FLOORBOARD. THE CAR WAS DRIVE-ABLE & I DID NOT CAUSE A PROBLEM ON THE FREEWAY SO I BEGAN DRIVING BACK TOWARD MY HOME ON SIDE STREETS. AS I DROVE MY FRIEND CALLED MY HUSBAND WHO CALLED ACURA OF LYNNWOOD & TOLD THEM WHAT HAPPENED. HE ORDERED A NEW WINDOW FOR WHICH THEY CHARGED HIM $300.63 TO ORDER A NEW GLASS WINDOW (NOTE: THE SERVICE GUY SAID HE HAD NEVER HEARD OF SOMETHING LIKE THIS HAPPENING). TODAY, THEY PUT THE NEW WINDOW & I PAID $208.36 FOR LABOR. SO TOTAL WAS $508.99 WHICH IS RIGHT AT OUR INSURANCE DEDUCTIBLE SO IT BECOMES OUT OF POCKET EXPENSE FOR US. WE ARE THE ORIGINAL & ONLY OWNERS OF THIS WELL CARED FOR & GARAGED ACURA MDX THEREFORE I'M DISAPPOINTED THAT THIS FAILURE WASN'T JUST TAKEN CARE OF BY THE DEALER OR MANUFACTURER.
NHTSA complaint #10649080 — an unverified report by a vehicle owner.
at 158,650 milesRapid City, SDFire
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS A LOUD ABNORMAL NOISE. ADDITIONALLY, THE CONTACT SMELLED A BURNING ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE PASSENGER FRONT COIL SPRING HAD COMPLETELY FRACTURED AND THE FRONTAL PASSENGER COIL SPRING WAS BEGINNING TO FRACTURE AS WELL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 05V385000 (SUSPENSION). THE FAILURE MILEAGE WAS 158,650. UPDATED 8/14/14
NHTSA complaint #10592849 — an unverified report by a vehicle owner.
at 118,000 milesMarietta, OHCrash
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, THE VEHICLE INDEPENDENTLY SHIFTED INTO DRIVE AND ROLLED DOWN A RESIDENTIAL DRIVEWAY. THE REAR BUMPER OF THE VEHICLE CRASHED INTO A TREE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
NHTSA complaint #10525410 — an unverified report by a vehicle owner.
at 150,000 milesANN Arbor, MICrash2 injured
AIR BAGS
A VEHICLE CROSSED THE MEDIAN ON MY LOCAL FREEWAY AND COLLIDED HEAD ON WITH MY 2001 ACURA MDX. EVEN THOUGH THE CAR WAS TOTALED, NONE OF THE AIRBAGS WENT OFF. POLICE ON THE SCENE AND EMERGENCY PERSONNEL THOUGHT THIS WAS VERY UNUSUAL AND SHOULD BE REPORTED TO NHTSA.
NHTSA complaint #10148125 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 152,000 milesBelleville, NJ
POWER TRAIN
The contact owns a 2001 Acura MDX. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle started stalling while attempting to accelerate. The contact took the vehicle to the dealer where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 152,000.
NHTSA complaint #11582444 — an unverified report by a vehicle owner.
Goleta, CACrash
AIR BAGS
car accident
NHTSA complaint #11511763 — an unverified report by a vehicle owner.
Aurora, CO
POWER TRAIN
I was Driving down the HighWay at 70 MPH and the Vehicle is “Jerking” like I am Breaking then proceeded to fail to Accelerate and keep up with my RPMS.
NHTSA complaint #11505607 — an unverified report by a vehicle owner.
Aurora, CO
VEHICLE SPEED CONTROL
I was Driving down the HighWay at 70 MPH and the Vehicle is “Jerking” like I am Breaking then proceeded to fail to Accelerate and keep up with my RPMS.
NHTSA complaint #11505607 — an unverified report by a vehicle owner.
Aurora, CO
UNKNOWN OR OTHER
I was Driving down the HighWay at 70 MPH and the Vehicle is “Jerking” like I am Breaking then proceeded to fail to Accelerate and keep up with my RPMS.
NHTSA complaint #11505607 — an unverified report by a vehicle owner.
at 150,000 milesPeekskill, NY
POWER TRAIN
The contact owns a 2001 Acura MDX. The contact stated that while he was at a stop light, the vehicle inadvertently switched gears to neutral independently. The contact stated that he switched gears to drive and was able to drive the vehicle; however, the vehicle switched gears to neutral when he made another stop. The contact also stated that the vehicle started jerking. The check engine warning light illuminated. The contact was able to continue to drive the vehicle. The manufacturer was made aware of the failure and a case was opened. The manufacturer also referred the contact the dealer for diagnosis. The vehicle was taken to the dealer who diagnosed that the transmission needed to be replaced. The dealer also advised the contact that the recall repair for NHTSA Campaign Number: 04V176000 (Power Train) had already been completed on the vehicle. The vehicle was not repaired. The approximate failure mileage was 150,000.
NHTSA complaint #11442161 — an unverified report by a vehicle owner.
Waterbury, CT
SUSPENSION
Horrible rust on subframe. Subframe disconnected from vehicle WHILE DRIVING!!! Very lucky I was not going at a high speed. This is very unsafe, and there are many similar complaints for these MDXs/Pilots online.
NHTSA complaint #11430399 — an unverified report by a vehicle owner.
Waterbury, CT
STRUCTURE:BODY
Horrible rust on subframe. Subframe disconnected from vehicle WHILE DRIVING!!! Very lucky I was not going at a high speed. This is very unsafe, and there are many similar complaints for these MDXs/Pilots online.
NHTSA complaint #11430399 — an unverified report by a vehicle owner.
Waterbury, CT
SUSPENSION
TERRIBLE UNDERBODY RUSTING CAUSING SUBFRAME TO COME OUT OF THE REAR. VEHICLE ABOUT TO SPLIT IN 2
NHTSA complaint #11428370 — an unverified report by a vehicle owner.
Lubbock, TX
POWER TRAIN
When driving the car will shift into neutral. The only way to accelerate is to manually shift the gear shift into neutral and then back to drive. This occurs frequently at stops. There was a recall for this issue in 2004. The Acura dealership in Fort Worth, Texas indicated that the recalled part was replaced, however, this issue has re-occurred or was not properly fixed in the first instance. This is likely due to a replacement of the same defective transmission part. I have requested the Acura dealership to look at the transmission as it relates to the recall (recall number 04V17600). Although they are aware that this is the issue, they refuse to redress the problem. They state that I will need to pay for an entire new transmission. This is an issue with the Acura components and not a problem caused by the driver. Acura should be required to fix the issue. They are making the road unsafe for drivers at the driver's expense.
NHTSA complaint #11422985 — an unverified report by a vehicle owner.
at 245,000 milesMorganville, NJ
WHEELS
I HAVE A 2001 MDX WITH REAR SUBFRAME BUSHING BOLTS THAT ARE RUSTED OUT AND DISCONNECTED FROM THE BODY. THE BACK END HAS BEEN CLUNKING. THE REAR SUBFRAME BOLTS THAT GOES THROUGH THE BUSHING HAS DISCONNECTED FROM THE BODY FROM WHAT LOOKS LIKE RUSTED OUT CONNECTORS OR MAYBE THE BODY ITSELF.
NHTSA complaint #11415349 — an unverified report by a vehicle owner.
at 245,000 milesMorganville, NJ
SUSPENSION
I HAVE A 2001 MDX WITH REAR SUBFRAME BUSHING BOLTS THAT ARE RUSTED OUT AND DISCONNECTED FROM THE BODY. THE BACK END HAS BEEN CLUNKING. THE REAR SUBFRAME BOLTS THAT GOES THROUGH THE BUSHING HAS DISCONNECTED FROM THE BODY FROM WHAT LOOKS LIKE RUSTED OUT CONNECTORS OR MAYBE THE BODY ITSELF.
NHTSA complaint #11415349 — an unverified report by a vehicle owner.
at 245,000 milesMorganville, NJ
STRUCTURE:BODY
I HAVE A 2001 MDX WITH REAR SUBFRAME BUSHING BOLTS THAT ARE RUSTED OUT AND DISCONNECTED FROM THE BODY. THE BACK END HAS BEEN CLUNKING. THE REAR SUBFRAME BOLTS THAT GOES THROUGH THE BUSHING HAS DISCONNECTED FROM THE BODY FROM WHAT LOOKS LIKE RUSTED OUT CONNECTORS OR MAYBE THE BODY ITSELF.
NHTSA complaint #11415349 — an unverified report by a vehicle owner.
at 50,000 milesLodge Grass, MT
SEAT BELTS:STATUS INDICATOR SWITCH
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE SRS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNDERRINER HONDA (3643 PIERCE PKWY, BILLINGS, MT 59106, (406)255-2350) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11403277 — an unverified report by a vehicle owner.
at 50,000 milesLodge Grass, MT
AIR BAGS:SRS MALFUNCTION WARNING LAMP/LIGHT
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE SRS WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO UNDERRINER HONDA (3643 PIERCE PKWY, BILLINGS, MT 59106, (406)255-2350) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SEAT BELT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
NHTSA complaint #11403277 — an unverified report by a vehicle owner.
at 160,000 milesOnawa, IA
POWER TRAIN
ITS SHOWING ALL THE SYMPTOMS OF THE RECALL THAT INDICATES THE TRANSMISSION NEEDS REPLACED AND RADIATOR AS WELL AND HAS OBVIOUS SIGNS OF OVER HEATING AND GEAR DAMEGES. ENGINE LIGHT AND FLASHING D5 WITH ALL CODES FROM POWERTRAIN.*DT
NHTSA complaint #11387087 — an unverified report by a vehicle owner.
at 160,000 milesOnawa, IA
VEHICLE SPEED CONTROL
ITS SHOWING ALL THE SYMPTOMS OF THE RECALL THAT INDICATES THE TRANSMISSION NEEDS REPLACED AND RADIATOR AS WELL AND HAS OBVIOUS SIGNS OF OVER HEATING AND GEAR DAMEGES. ENGINE LIGHT AND FLASHING D5 WITH ALL CODES FROM POWERTRAIN.*DT
NHTSA complaint #11387087 — an unverified report by a vehicle owner.
Hayward, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V02700 (AIR BAG) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NO DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD EXPERIENCED A FAILURE WITH THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT SEEN. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11363613 — an unverified report by a vehicle owner.
at 200,000 milesBaton Rouge, LA
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT STATED THAT THE VEHICLE WOULD NOT MOVE IN EITHER FORWARD OR BACKWARDS. THE GEARS WERE STUCK IN NEUTRAL AND THE CONTACT HEARD A GRINDING SOUND WHEN HE TRIED TO MOVE THE VEHICLE. THE DEALER AND MANUFACTURER HAD NOT BEEN CONTACTED. THE CONTACT SUSPECTED THE ISSUE WAS WITH THE TRANSMISSION. THE VEHICLE WAS NOT DRIVABLE AND AT THE CONTACTS RESIDENCE FOR A YEAR. THE FAILURE MILEAGE WAS 200,000.
NHTSA complaint #11351300 — an unverified report by a vehicle owner.
Alexandria, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS). THE CONTACT CALLED THE POHANKA ACURA DEALER LOCATED AT 13911 LEE JACKSON MEMORIAL HWY, CHANTILLY, VA 20151, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. Consumer stated car would not be repaired until Oct, 2020.
NHTSA complaint #11348807 — an unverified report by a vehicle owner.
LOS Angeles, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2001 ACURA MDX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. NEITHER THE MANUFACTURER NOR THE DEALER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT. *BF CONSUMER STATED LIGHT IS STILL ON.
NHTSA complaint #11319073 — an unverified report by a vehicle owner.
at 252,000 milesRutherfordton, NC
WHEELS
TRAVELLING ON CITY STREET TIRE CAME OFF WITH MY 2 YEAR OLD SON AND 14 YEAR OLD BROTHER IN-LAW WITH ME IN THE CAR. PURCHASED VEHICLE FROM TRAVIS @ KTS AUTO SALES ON 09/23/19 ON 09/24/19 THE CAR WAS CONSIDERED UNSAFE AND BASICALLY NOT DRIVEABLE.. PRIOR TO MY PURCHASE OF THE VEHICLE TRAVIS TOLD ME HE HAD THE VEHICLE 3 WEEKS AND COUNTING AND HAD BEEN COMMUTING HIS SON BACK AND FORTH TO SCHOOL AND TOLD ME FOR SURE THE VEHICLE RAN GOOD AND DROVE GOOD. WELL IT DONT AND HASNT SINCE THE DAY AFTER I PURCHASED IT. THE ONLY THING HE WILL AND HAS OFFERED OR TRIED TO DO TO MAKE IT RIGHT IS TO TRADE IT BACK FOR AN OLD HONDA CRV IN POSSIBLY WORSE CONDITION AND WAY LESS IN VALUE THAN THE VEHICLE I PAID FOR, I HAVE 3 CHILDREN ( AND TRAVIS KNOWS I DO) SO I TOOK THE HONDA CRV ON A TEST DRIVE ANYWAYS CONSIDERING I HAVE KIDS AND REALLY NEED A RUNNING AND DRIVING CAR AND STOPPED BYE MY MECHANIC TO TAKE A QUICK LOOK AT IT AND HE DID AND SAID ABSOLUTELY NOT THAT HE WOULDN'T NOT TRADE THE ORIGINAL ONE WE BOUGHT FOR THE HONDA CRV AND SAID IF IT WERE HIM HE WOULDN'T EVEN PAY SCRAP VALUE FOR THE CRV IT WAS RUSTED ALL THE WAY AROUND THE ENTIRE CAR INDERNEATH AND AROUND MY MECHANIC SAID IT WAS VERY UNSAFE THAT IF WE WERE TO BARELY GET HIT OR HIT SOMETHING IT WOULD CRUMBLE AND FALL APART AND THAT THIS VEHICLE HE WAS TRYING TO GIVE ME TO REPLACE ANOTHER UNSAFE VEHICLE WOULD BE EVEN MORE DANGEROUS THAN THE 1ST VEHICLE WAS. ALSO TRAVIS FROM KTS LIED WHEN HE SAID HE HAD DRIVEN THE CAR 3 WEEKS+ BECAUSE I GOT TO LOOKING IN TO SEE HOW OFTEN VEHICLE WAS MAINTAINED AND THIS AND THAT FOUND OUT HE ONLY HAD IT 12 DAYS BEFOR SELLING THE VEHICLE TO ME (THAT'S NOT EVEN 2 WEEKS!!)
NHTSA complaint #11289931 — an unverified report by a vehicle owner.
at 252,000 milesRutherfordton, NC
STEERING
TRAVELLING ON CITY STREET TIRE CAME OFF WITH MY 2 YEAR OLD SON AND 14 YEAR OLD BROTHER IN-LAW WITH ME IN THE CAR. PURCHASED VEHICLE FROM TRAVIS @ KTS AUTO SALES ON 09/23/19 ON 09/24/19 THE CAR WAS CONSIDERED UNSAFE AND BASICALLY NOT DRIVEABLE.. PRIOR TO MY PURCHASE OF THE VEHICLE TRAVIS TOLD ME HE HAD THE VEHICLE 3 WEEKS AND COUNTING AND HAD BEEN COMMUTING HIS SON BACK AND FORTH TO SCHOOL AND TOLD ME FOR SURE THE VEHICLE RAN GOOD AND DROVE GOOD. WELL IT DONT AND HASNT SINCE THE DAY AFTER I PURCHASED IT. THE ONLY THING HE WILL AND HAS OFFERED OR TRIED TO DO TO MAKE IT RIGHT IS TO TRADE IT BACK FOR AN OLD HONDA CRV IN POSSIBLY WORSE CONDITION AND WAY LESS IN VALUE THAN THE VEHICLE I PAID FOR, I HAVE 3 CHILDREN ( AND TRAVIS KNOWS I DO) SO I TOOK THE HONDA CRV ON A TEST DRIVE ANYWAYS CONSIDERING I HAVE KIDS AND REALLY NEED A RUNNING AND DRIVING CAR AND STOPPED BYE MY MECHANIC TO TAKE A QUICK LOOK AT IT AND HE DID AND SAID ABSOLUTELY NOT THAT HE WOULDN'T NOT TRADE THE ORIGINAL ONE WE BOUGHT FOR THE HONDA CRV AND SAID IF IT WERE HIM HE WOULDN'T EVEN PAY SCRAP VALUE FOR THE CRV IT WAS RUSTED ALL THE WAY AROUND THE ENTIRE CAR INDERNEATH AND AROUND MY MECHANIC SAID IT WAS VERY UNSAFE THAT IF WE WERE TO BARELY GET HIT OR HIT SOMETHING IT WOULD CRUMBLE AND FALL APART AND THAT THIS VEHICLE HE WAS TRYING TO GIVE ME TO REPLACE ANOTHER UNSAFE VEHICLE WOULD BE EVEN MORE DANGEROUS THAN THE 1ST VEHICLE WAS. ALSO TRAVIS FROM KTS LIED WHEN HE SAID HE HAD DRIVEN THE CAR 3 WEEKS+ BECAUSE I GOT TO LOOKING IN TO SEE HOW OFTEN VEHICLE WAS MAINTAINED AND THIS AND THAT FOUND OUT HE ONLY HAD IT 12 DAYS BEFOR SELLING THE VEHICLE TO ME (THAT'S NOT EVEN 2 WEEKS!!)
NHTSA complaint #11289931 — an unverified report by a vehicle owner.
at 252,000 milesRutherfordton, NC
UNKNOWN OR OTHER
TRAVELLING ON CITY STREET TIRE CAME OFF WITH MY 2 YEAR OLD SON AND 14 YEAR OLD BROTHER IN-LAW WITH ME IN THE CAR. PURCHASED VEHICLE FROM TRAVIS @ KTS AUTO SALES ON 09/23/19 ON 09/24/19 THE CAR WAS CONSIDERED UNSAFE AND BASICALLY NOT DRIVEABLE.. PRIOR TO MY PURCHASE OF THE VEHICLE TRAVIS TOLD ME HE HAD THE VEHICLE 3 WEEKS AND COUNTING AND HAD BEEN COMMUTING HIS SON BACK AND FORTH TO SCHOOL AND TOLD ME FOR SURE THE VEHICLE RAN GOOD AND DROVE GOOD. WELL IT DONT AND HASNT SINCE THE DAY AFTER I PURCHASED IT. THE ONLY THING HE WILL AND HAS OFFERED OR TRIED TO DO TO MAKE IT RIGHT IS TO TRADE IT BACK FOR AN OLD HONDA CRV IN POSSIBLY WORSE CONDITION AND WAY LESS IN VALUE THAN THE VEHICLE I PAID FOR, I HAVE 3 CHILDREN ( AND TRAVIS KNOWS I DO) SO I TOOK THE HONDA CRV ON A TEST DRIVE ANYWAYS CONSIDERING I HAVE KIDS AND REALLY NEED A RUNNING AND DRIVING CAR AND STOPPED BYE MY MECHANIC TO TAKE A QUICK LOOK AT IT AND HE DID AND SAID ABSOLUTELY NOT THAT HE WOULDN'T NOT TRADE THE ORIGINAL ONE WE BOUGHT FOR THE HONDA CRV AND SAID IF IT WERE HIM HE WOULDN'T EVEN PAY SCRAP VALUE FOR THE CRV IT WAS RUSTED ALL THE WAY AROUND THE ENTIRE CAR INDERNEATH AND AROUND MY MECHANIC SAID IT WAS VERY UNSAFE THAT IF WE WERE TO BARELY GET HIT OR HIT SOMETHING IT WOULD CRUMBLE AND FALL APART AND THAT THIS VEHICLE HE WAS TRYING TO GIVE ME TO REPLACE ANOTHER UNSAFE VEHICLE WOULD BE EVEN MORE DANGEROUS THAN THE 1ST VEHICLE WAS. ALSO TRAVIS FROM KTS LIED WHEN HE SAID HE HAD DRIVEN THE CAR 3 WEEKS+ BECAUSE I GOT TO LOOKING IN TO SEE HOW OFTEN VEHICLE WAS MAINTAINED AND THIS AND THAT FOUND OUT HE ONLY HAD IT 12 DAYS BEFOR SELLING THE VEHICLE TO ME (THAT'S NOT EVEN 2 WEEKS!!)
NHTSA complaint #11289931 — an unverified report by a vehicle owner.
at 45 milesRockford, IL
AIR BAGS
AIR BAG LIGHT ON
NHTSA complaint #11289039 — an unverified report by a vehicle owner.