Owners have filed 284 complaints
about the 2018 Acura MDX with NHTSA between 2017 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 8 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 74
Against the median year of the Acura MDX. 50 means typical for this
model; 100 means roughly double.
Severity — 29
5.6% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 90
53% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Warnings
1423.7%
Assist
1220.3%
Adaptive Cruise Control
1220.3%
Warning
1016.9%
Automatic Emergency Braking
610.2%
Body
35.1%
Warnings
11.7%
Camera
11.7%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
58.5%
1,000 – 9,999 miles
915.3%
10,000 – 24,999 miles
1322.0%
25,000 – 49,999 miles
1322.0%
50,000 – 74,999 miles
711.9%
75,000 – 99,999 miles
46.8%
100,000 – 149,999 miles
58.5%
150,000+ miles
35.1%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2018 Acura MDX SUV AWD
16.4% risk
2018 Acura MDX SUV FWD
16.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2017peak 16Aug 2026
NHTSA investigations into the 2018 Acura MDX
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
PE25008Opened 20 Aug 2025Still openENGINE
Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufac...
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
RQ24013Opened 8 Nov 2024Closed 20 Aug 2025ENGINE
Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complai...
Recalls on the 2018 Acura MDX
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026275136,260 units in Canada
Structure
Issue: On certain vehicles, the suspension mounting points on the rear subframe could rust. As a result, rear suspension components could fail. This could lead to poor handling and a loss of vehicle control. Safety Risk: A loss of control could create the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and install a rear subframe reinforcement kit or replace the subframe, as necessary.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202521240,454 units in Canada
Lights And Instruments
Issue: On certain vehicles, the recall repairs completed by a Honda or Acura dealer during recall AL65/AL66 (Transport Canada recall no. 2019-159) may not have been effective. As a result, a second repair is required. On certain vehicles, water could enter the tail lamps on the tailgate and cause a short circuit. As a result, the fuse could blow and cause a complete loss of rear lighting. Note: This recall replaces recall AL65/AL66 (Transport Canada recall no. 2019-159). Vehicles that previously had a fuse harness installed under that recall do not require this repair. Safety Risk: A loss of rear lighting could make the vehicle less visible and increase the risk of a crash. Corrective Actions: Acura will notify owners by mail and advise you to take your vehicle to a dealership to install a fuse harness. The dealer will also inspect and, if necessary, replace the tail lamps on the tailgate and repair the body dust sealer.
Recall 2024262291,588 units in Canada
Fuel System
Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 2023679285,461 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202360329,601 units in Canada
Engine
Issue: On certain vehicles equipped with a V6 engine, the connecting rod bearings could wear prematurely and become damaged. If this happens, the engine could make abnormal noises and a warning light may turn on. If you continue to drive the vehicle with these symptoms, the engine could fail. Safety Risk: An engine failure could cause a sudden loss of power and/or increase the risk of a vehicle fire. Both issues could increase the risk of a crash or injury. Corrective actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect the engine. If damage is found, the dealer will replace the necessary parts.
Recall 20191799,834 units in Canada
Engine
Issue: On certain vehicles, the teeth on the timing belt may separate due to a manufacturing issue. This could result in an engine stall. Safety Risk: An engine stall could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct them to take their vehicle to a dealer to inspect the lot number on the timing belt. If it is within the affected range, the belt will be replaced. Additionally, dealers will inspect the engine for internal damage.
Recall 201915932,880 units in Canada
Lights And Instruments
This recall was replaced by Transport Canada recall no. 2025-212. Issue: On certain vehicles, water could enter the tail lamps located on the tailgate. This could cause the tail lamps not to work properly. This could also cause a fuse to blow, which could result in a complete loss of rear lighting. Safety Risk: A loss of rear lighting could make the vehicle less visible and increase the risk of a crash. Corrective Actions: The company will notify owners by mail. Owners will be instructed to take their vehicle to a dealer to inspect the tailgate lid lamps. If either lamp is not working, the dealer will replace both lamps and inspect/replace the fuse. If both tailgate lid lamps are working, the dealer will modify the lamps, and install updated gaskets and wiring.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 98,031 milesLeawood, KSCrash
AIR BAGS
The contact owns a 2018 Acura MDX. The contact stated that at an idle stop, he allowed another vehicle to complete a turn. As the contact depressed the accelerator pedal to make a left turn, the vehicle came to an abrupt stop which caused the vehicle to be rear ended by another vehicle. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene of the accident. The dealer nor the manufacturer had yet to be notified of the failure. The contact's vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but had yet to be serviced. The vehicle had yet to be diagnosed or repaired. The failure mileage was 98,031.
NHTSA complaint #11629655 — an unverified report by a vehicle owner.
at 98,031 milesLeawood, KSCrash
ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura MDX. The contact stated that at an idle stop, he allowed another vehicle to complete a turn. As the contact depressed the accelerator pedal to make a left turn, the vehicle came to an abrupt stop which caused the vehicle to be rear ended by another vehicle. The air bags did not deploy upon impact. No injuries were reported and a police report was not filed. The vehicle was able to drive away from the scene of the accident. The dealer nor the manufacturer had yet to be notified of the failure. The contact's vehicle was included in NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling) but had yet to be serviced. The vehicle had yet to be diagnosed or repaired. The failure mileage was 98,031.
NHTSA complaint #11629655 — an unverified report by a vehicle owner.
at 50,000 milesLos Altos Hills, CAFire1 injured
ENGINE
The contact owned a 2018 Acura MDX. The contact stated that while the vehicle was parked in a garage there was a sudden odor of smoke. The contact stated upon discovering the smoke the contact noticed fumes and flames coming from the engine compartment. The contact stated the vehicle was unoccupied at the time of the fire. The fire was extinguished by the Fire Department however the vehicle was consumed by the fire. There was smoke damage to the home and there was damage to the driveway due to the fire. The contact's wife sustained emotional distress. A Fire Department report was filed. A Police report was not filed. The dealer was contacted. The vehicle was destroyed. The manufacturer was notified of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11584082 — an unverified report by a vehicle owner.
Lititz, PAFire
ELECTRICAL SYSTEM
Fire under the hood of my 2018 MDX - caused by weak battery and overloaded starter. My car was parked in the garage right under my daughter’s bedroom. I pressed the "Start" button on the car and the dashboard started to flash on and off quickly and I heard clicking sounds and other swooshing noises. The car did NOT start but it seemed to keep trying over and over again. I pressed the start/off button repeatedly but the car did not shut off. My wife came out and asked what I was doing and she smelled and saw smoke coming from under my hood. She ran into the house and called 911. I popped the hood and got out of the car. At this point, there was more smoke and a VERY strong burning electrical odor. The car continued to try to start and the only thing I could think of was to disconnect the battery. Just as I disconnected the battery, The fire department showed up and the smoke started to slowly subside since the car was no longer trying to start. I called AAA and had the car towed to the local Acura dealership that I just had it serviced at. Upon their evaluation, it was determined that the battery was not completely dead, but not strong enough to engage the starter. Therefore, the car continued to try to start and overloaded the starter, burning it out. I strongly feel that this is a catastrophic failure for Acura and completely unacceptable for a vehicle with all kinds of safeguards. It should not have caught on fire from a weak battery in the garage/under my daughter’s bedroom – The whole car and house could have burned down. After several weeks of discussions with the dealership and Acura customer care, it was determined they would split the cost of ~ $2000 for repairs. I felt I had no choice but to pay it and get my car back with a new starter and battery. I asked the dealership to give me the starter - I do have it - I also noticed the replacement starter is a new model - Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11564499 — an unverified report by a vehicle owner.
Soledad, CACrashFire
ELECTRICAL SYSTEM
In San Diego on 11/15/2021, my daughter side swiped a parked vehicle in residential area driving about 30 miles. No airbags deployed. A minute later the car stopped and would not start and started to have smoke and flames come from under hood and through inside windshield and dash. My daughter was able to get out and take her 3 year old son out of his carseat and run for their lives as the car completely became engulfed in flames.Thank God they made it out alive. Police and Fire department showed up. Car was a total loss, everything was burnt. One day the Acura MDX fires will take someone's life. Called Hoehn Acura in Carlsbad Ca and sent service manager Skip about 12 pictures of the completely burnt vehicle. He never returned my calls after leaving several messages. Also left message with general manager and no return call. They don’t care. They only appear interested when you are buying the vehicle. I did file a claim with Acura corporate office and still no word from them either. I have read many cases about the MDX going up in flames for no reason, even in the driveway or drive in your neighborhood. Not sure why they have not recalled this or tried to solve the issue. I am asking for someone to look into this as this is not an isolated incident before lives are lost. Once I get police report I will also send you pictures as well. Thank you.
NHTSA complaint #11442765 — an unverified report by a vehicle owner.
Soledad, CACrashFire
ENGINE
In San Diego on 11/15/2021, my daughter side swiped a parked vehicle in residential area driving about 30 miles. No airbags deployed. A minute later the car stopped and would not start and started to have smoke and flames come from under hood and through inside windshield and dash. My daughter was able to get out and take her 3 year old son out of his carseat and run for their lives as the car completely became engulfed in flames.Thank God they made it out alive. Police and Fire department showed up. Car was a total loss, everything was burnt. One day the Acura MDX fires will take someone's life. Called Hoehn Acura in Carlsbad Ca and sent service manager Skip about 12 pictures of the completely burnt vehicle. He never returned my calls after leaving several messages. Also left message with general manager and no return call. They don’t care. They only appear interested when you are buying the vehicle. I did file a claim with Acura corporate office and still no word from them either. I have read many cases about the MDX going up in flames for no reason, even in the driveway or drive in your neighborhood. Not sure why they have not recalled this or tried to solve the issue. I am asking for someone to look into this as this is not an isolated incident before lives are lost. Once I get police report I will also send you pictures as well. Thank you.
NHTSA complaint #11442765 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lexington, SC
FORWARD COLLISION AVOIDANCE: WARNINGS
The car has started with an auto high beam, lane assist, lane departure, crash mitigation, adaptive cruise lights coming on one after the other noting there are issues with the systems and they are disabled. Code is U3000 using a scanner noting Multipurpose Camera Unit Internal Electronic Failure. Sometimes the code will clear, and sometimes not. If it clears an entire drive cycle may be completed just fine, sometimes it pops back up before even moving the car and sometimes during the drive. This is a safety concern as these systems not working or stopping working mid drive and affect safety. The repair for this is not clear and a failure of a safety system should not be occurring on cars without an inmediate and covered fix. The average car on the road is over 12 years old so this failure is occurring on cars well newer than the average car and compromising safety of the driver and surrounding cars especially features intended to prevent crashes that drivers rely heavily on. The fact it can stop working mid drive is a huge hazard since one may be relying on a system and it suddenly fails (like adaptive cruise control) and cause a crash. Please investigate his widespread issue and please fix it.
NHTSA complaint #11755732 — an unverified report by a vehicle owner.
Lexington, SC
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car has started with an auto high beam, lane assist, lane departure, crash mitigation, adaptive cruise lights coming on one after the other noting there are issues with the systems and they are disabled. Code is U3000 using a scanner noting Multipurpose Camera Unit Internal Electronic Failure. Sometimes the code will clear, and sometimes not. If it clears an entire drive cycle may be completed just fine, sometimes it pops back up before even moving the car and sometimes during the drive. This is a safety concern as these systems not working or stopping working mid drive and affect safety. The repair for this is not clear and a failure of a safety system should not be occurring on cars without an inmediate and covered fix. The average car on the road is over 12 years old so this failure is occurring on cars well newer than the average car and compromising safety of the driver and surrounding cars especially features intended to prevent crashes that drivers rely heavily on. The fact it can stop working mid drive is a huge hazard since one may be relying on a system and it suddenly fails (like adaptive cruise control) and cause a crash. Please investigate his widespread issue and please fix it.
NHTSA complaint #11755732 — an unverified report by a vehicle owner.
Lexington, SC
LANE DEPARTURE: WARNING
The car has started with an auto high beam, lane assist, lane departure, crash mitigation, adaptive cruise lights coming on one after the other noting there are issues with the systems and they are disabled. Code is U3000 using a scanner noting Multipurpose Camera Unit Internal Electronic Failure. Sometimes the code will clear, and sometimes not. If it clears an entire drive cycle may be completed just fine, sometimes it pops back up before even moving the car and sometimes during the drive. This is a safety concern as these systems not working or stopping working mid drive and affect safety. The repair for this is not clear and a failure of a safety system should not be occurring on cars without an inmediate and covered fix. The average car on the road is over 12 years old so this failure is occurring on cars well newer than the average car and compromising safety of the driver and surrounding cars especially features intended to prevent crashes that drivers rely heavily on. The fact it can stop working mid drive is a huge hazard since one may be relying on a system and it suddenly fails (like adaptive cruise control) and cause a crash. Please investigate his widespread issue and please fix it.
NHTSA complaint #11755732 — an unverified report by a vehicle owner.
University Park, MD
FORWARD COLLISION AVOIDANCE: WARNINGS
I am writing to report an urgent safety concern regarding my 2018 Acura MDX Tech SH-AWD. Upon starting the vehicle, all primary AcuraWatch driver-assist systems suffered a total failure. The center display continuously cycles through four warnings: Collision Mitigation System Problem Adaptive Cruise Control Problem Lane Keeping Assist Problem Road Departure Mitigation System Problem In addition, the Brake System, Crash Warning, and Lane Departure dash lights remain permanently illuminated. Diagnostic Findings An OBD-II diagnostic scan logged the following stored chassis code: DTC U3000-49: Internal Electronic Failure of Multipurpose Camera Unit / Millimeter Wave Radar I am aware of TSB #B23-008 regarding camera logic errors. However, clearing codes and software resets do not clear this persistent hardware failure within the monocular camera unit (Part # 36160-TZ6-A34). Safety & Request for Action The total shutdown of primary crash-prevention systems presents a clear safety hazard. Forcing owners to absorb $20,000+ out-of-pocket for camera replacement and mandatory dealer recalibration on a known hardware fault undermines Acura's commitment to safety and quality. Given NHTSA's oversight of active safety systems, I respectfully request: 1. Goodwill Repair: Acura/Honda assistance to replace and recalibrate the defective camera unit. 2. Quality Investigation: A broader review into premature failures of these Nidec monocular camera modules on 2017–2018 MDX vehicles. Thank you for your prompt attention to this critical issue. I look forward to your response. Sincerely,
NHTSA complaint #11752746 — an unverified report by a vehicle owner.
University Park, MD
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I am writing to report an urgent safety concern regarding my 2018 Acura MDX Tech SH-AWD. Upon starting the vehicle, all primary AcuraWatch driver-assist systems suffered a total failure. The center display continuously cycles through four warnings: Collision Mitigation System Problem Adaptive Cruise Control Problem Lane Keeping Assist Problem Road Departure Mitigation System Problem In addition, the Brake System, Crash Warning, and Lane Departure dash lights remain permanently illuminated. Diagnostic Findings An OBD-II diagnostic scan logged the following stored chassis code: DTC U3000-49: Internal Electronic Failure of Multipurpose Camera Unit / Millimeter Wave Radar I am aware of TSB #B23-008 regarding camera logic errors. However, clearing codes and software resets do not clear this persistent hardware failure within the monocular camera unit (Part # 36160-TZ6-A34). Safety & Request for Action The total shutdown of primary crash-prevention systems presents a clear safety hazard. Forcing owners to absorb $20,000+ out-of-pocket for camera replacement and mandatory dealer recalibration on a known hardware fault undermines Acura's commitment to safety and quality. Given NHTSA's oversight of active safety systems, I respectfully request: 1. Goodwill Repair: Acura/Honda assistance to replace and recalibrate the defective camera unit. 2. Quality Investigation: A broader review into premature failures of these Nidec monocular camera modules on 2017–2018 MDX vehicles. Thank you for your prompt attention to this critical issue. I look forward to your response. Sincerely,
NHTSA complaint #11752746 — an unverified report by a vehicle owner.
University Park, MD
LANE DEPARTURE: WARNING
I am writing to report an urgent safety concern regarding my 2018 Acura MDX Tech SH-AWD. Upon starting the vehicle, all primary AcuraWatch driver-assist systems suffered a total failure. The center display continuously cycles through four warnings: Collision Mitigation System Problem Adaptive Cruise Control Problem Lane Keeping Assist Problem Road Departure Mitigation System Problem In addition, the Brake System, Crash Warning, and Lane Departure dash lights remain permanently illuminated. Diagnostic Findings An OBD-II diagnostic scan logged the following stored chassis code: DTC U3000-49: Internal Electronic Failure of Multipurpose Camera Unit / Millimeter Wave Radar I am aware of TSB #B23-008 regarding camera logic errors. However, clearing codes and software resets do not clear this persistent hardware failure within the monocular camera unit (Part # 36160-TZ6-A34). Safety & Request for Action The total shutdown of primary crash-prevention systems presents a clear safety hazard. Forcing owners to absorb $20,000+ out-of-pocket for camera replacement and mandatory dealer recalibration on a known hardware fault undermines Acura's commitment to safety and quality. Given NHTSA's oversight of active safety systems, I respectfully request: 1. Goodwill Repair: Acura/Honda assistance to replace and recalibrate the defective camera unit. 2. Quality Investigation: A broader review into premature failures of these Nidec monocular camera modules on 2017–2018 MDX vehicles. Thank you for your prompt attention to this critical issue. I look forward to your response. Sincerely,
NHTSA complaint #11752746 — an unverified report by a vehicle owner.
Santa Clara, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
SUPPLEMENTAL — REFERENCE ODI 11742372 Follow-up to ODI 11742372, 2018 Acura MDX, VIN 5J8YD3H33JL******. Intermittent multipurpose camera failure, DTC U3000-49, causing simultaneous loss of CMBS, ACC, LKAS, and RDM. The defect remains unresolved and I have been unable to obtain diagnosis or repair through Acura's authorized service network. Acura Client Relations case 16409871 was opened. Acura declined to acknowledge the failure as a manufacturing defect and offered no coverage for diagnosis or repair. I then attempted to schedule service with AutoNation Acura, an authorized service center. Over approximately one month I left more than 25 voicemails on both the reception and service department lines. I received no return call and no acknowledgment. I have been unable to secure a service appointment. On [DATE] I sent written correspondence to Acura Corporate Relations documenting the failed scheduling attempts, restating the safety nature of the failure, and requesting referral to an alternate authorized dealer. [No response as of this filing.] The effect is that a safety-critical driver assistance system has been intermittently non-functional since at least April 2, 2026, and the manufacturer has neither acknowledged the defect nor made its service network available to diagnose it. The vehicle remains in service. Failures occur without warning during normal operation, disabling collision mitigation braking, lane keeping, road departure mitigation, and adaptive cruise control at once. The vehicle retains its original factory windshield, never replaced, modified, or damaged, eliminating a common cause of camera misalignment. Mileage is low for the model year. Other Acura and Honda owners report comparable camera failures with similar codes. I renew my request that NHTSA evaluate whether this constitutes a safety-related defect and whether a broader pattern exists across vehicles using the same camera module and AcuraWatch/Honda Sensing architecture.
NHTSA complaint #11751971 — an unverified report by a vehicle owner.
Santa Clara, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
SUPPLEMENTAL — REFERENCE ODI 11742372 Follow-up to ODI 11742372, 2018 Acura MDX, VIN 5J8YD3H33JL******. Intermittent multipurpose camera failure, DTC U3000-49, causing simultaneous loss of CMBS, ACC, LKAS, and RDM. The defect remains unresolved and I have been unable to obtain diagnosis or repair through Acura's authorized service network. Acura Client Relations case 16409871 was opened. Acura declined to acknowledge the failure as a manufacturing defect and offered no coverage for diagnosis or repair. I then attempted to schedule service with AutoNation Acura, an authorized service center. Over approximately one month I left more than 25 voicemails on both the reception and service department lines. I received no return call and no acknowledgment. I have been unable to secure a service appointment. On [DATE] I sent written correspondence to Acura Corporate Relations documenting the failed scheduling attempts, restating the safety nature of the failure, and requesting referral to an alternate authorized dealer. [No response as of this filing.] The effect is that a safety-critical driver assistance system has been intermittently non-functional since at least April 2, 2026, and the manufacturer has neither acknowledged the defect nor made its service network available to diagnose it. The vehicle remains in service. Failures occur without warning during normal operation, disabling collision mitigation braking, lane keeping, road departure mitigation, and adaptive cruise control at once. The vehicle retains its original factory windshield, never replaced, modified, or damaged, eliminating a common cause of camera misalignment. Mileage is low for the model year. Other Acura and Honda owners report comparable camera failures with similar codes. I renew my request that NHTSA evaluate whether this constitutes a safety-related defect and whether a broader pattern exists across vehicles using the same camera module and AcuraWatch/Honda Sensing architecture.
NHTSA complaint #11751971 — an unverified report by a vehicle owner.
SUPPLEMENTAL — REFERENCE ODI 11742372 Follow-up to ODI 11742372, 2018 Acura MDX, VIN 5J8YD3H33JL******. Intermittent multipurpose camera failure, DTC U3000-49, causing simultaneous loss of CMBS, ACC, LKAS, and RDM. The defect remains unresolved and I have been unable to obtain diagnosis or repair through Acura's authorized service network. Acura Client Relations case 16409871 was opened. Acura declined to acknowledge the failure as a manufacturing defect and offered no coverage for diagnosis or repair. I then attempted to schedule service with AutoNation Acura, an authorized service center. Over approximately one month I left more than 25 voicemails on both the reception and service department lines. I received no return call and no acknowledgment. I have been unable to secure a service appointment. On [DATE] I sent written correspondence to Acura Corporate Relations documenting the failed scheduling attempts, restating the safety nature of the failure, and requesting referral to an alternate authorized dealer. [No response as of this filing.] The effect is that a safety-critical driver assistance system has been intermittently non-functional since at least April 2, 2026, and the manufacturer has neither acknowledged the defect nor made its service network available to diagnose it. The vehicle remains in service. Failures occur without warning during normal operation, disabling collision mitigation braking, lane keeping, road departure mitigation, and adaptive cruise control at once. The vehicle retains its original factory windshield, never replaced, modified, or damaged, eliminating a common cause of camera misalignment. Mileage is low for the model year. Other Acura and Honda owners report comparable camera failures with similar codes. I renew my request that NHTSA evaluate whether this constitutes a safety-related defect and whether a broader pattern exists across vehicles using the same camera module and AcuraWatch/Honda Sensing architecture.
NHTSA complaint #11751971 — an unverified report by a vehicle owner.
Honolulu, HI
POWER TRAIN
Transmission failed and light appeared. Speed reduced from 30 to 15. Acura stated they had to reset computer system and claimed when they started the car no lights shown and was able to reverse car. I was unable to reverse car, struggled and tugged feeling in the car. This is the 2nd time and they always repeat same solution no lights appeared and to reset system.
NHTSA complaint #11749662 — an unverified report by a vehicle owner.
Honolulu, HI
ELECTRICAL SYSTEM
Transmission failed and light appeared. Speed reduced from 30 to 15. Acura stated they had to reset computer system and claimed when they started the car no lights shown and was able to reverse car. I was unable to reverse car, struggled and tugged feeling in the car. This is the 2nd time and they always repeat same solution no lights appeared and to reset system.
NHTSA complaint #11749662 — an unverified report by a vehicle owner.
Honolulu, HI
ENGINE
Transmission failed and light appeared. Speed reduced from 30 to 15. Acura stated they had to reset computer system and claimed when they started the car no lights shown and was able to reverse car. I was unable to reverse car, struggled and tugged feeling in the car. This is the 2nd time and they always repeat same solution no lights appeared and to reset system.
NHTSA complaint #11749662 — an unverified report by a vehicle owner.
Menlo Park, CA
POWER TRAIN
Driving my Acura MDX on the highway, I hear a noticeable engine whine as I accelerate, and it rises in pitch when I take my foot off the accelerator.
NHTSA complaint #11748532 — an unverified report by a vehicle owner.
Scappoose, OR
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The forward facing camera in the windshield went out causing all these systems to stop working and dash light up like a christmas tree. I cant even use normal cruise control. Dealer wants $1700 to replace it. From what I am reading online this is a very common problem and Acura even superseeded the part. Was that due to failures? I have yet to get this repaired as it is so expensive but i would really like these safety features. 36160-TZ6-A36
NHTSA complaint #11747656 — an unverified report by a vehicle owner.
Scappoose, OR
LANE DEPARTURE: ASSIST
The forward facing camera in the windshield went out causing all these systems to stop working and dash light up like a christmas tree. I cant even use normal cruise control. Dealer wants $1700 to replace it. From what I am reading online this is a very common problem and Acura even superseeded the part. Was that due to failures? I have yet to get this repaired as it is so expensive but i would really like these safety features. 36160-TZ6-A36
NHTSA complaint #11747656 — an unverified report by a vehicle owner.
The forward facing camera in the windshield went out causing all these systems to stop working and dash light up like a christmas tree. I cant even use normal cruise control. Dealer wants $1700 to replace it. From what I am reading online this is a very common problem and Acura even superseeded the part. Was that due to failures? I have yet to get this repaired as it is so expensive but i would really like these safety features. 36160-TZ6-A36
NHTSA complaint #11747656 — an unverified report by a vehicle owner.
Stockton, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
ACC and LKAS light come on and blink non-stop in sequence
NHTSA complaint #11745792 — an unverified report by a vehicle owner.
Stockton, CA
LANE DEPARTURE: ASSIST
ACC and LKAS light come on and blink non-stop in sequence
NHTSA complaint #11745792 — an unverified report by a vehicle owner.
Stockton, CA
LANE DEPARTURE: WARNING
ACC and LKAS light come on and blink non-stop in sequence
NHTSA complaint #11745792 — an unverified report by a vehicle owner.
Santa Clara, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
The multipurpose camera on my 2018 Acura MDX intermittently fails and stores DTC U3000-49. When the failure occurs, multiple AcuraWatch/Honda Sensing safety systems become unavailable, including Collision Mitigation Braking System (CMBS), Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), and Road Departure Mitigation (RDM). The vehicle displays numerous safety-related warning messages on the dashboard. The issue is intermittent and appears to occur randomly. In many cases, the warnings disappear after the vehicle is shut off and immediately restarted. This behavior can be observed in the attached video, where the warnings clear following a restart at approximately 1:08 into the recording. The vehicle retains its original factory-installed windshield and related components. The windshield has never been replaced, modified, or damaged, eliminating a common cause of camera calibration or alignment issues. I contacted Acura Client Relations and opened case number 16409871 regarding this issue. Acura declined to acknowledge the problem as a manufacturing defect and did not offer coverage for diagnosis or repair. Because the multipurpose camera is a critical safety component responsible for advanced driver assistance and collision avoidance functions, its intermittent failure raises significant safety concerns. The fact that the issue temporarily clears after a restart suggests a potential defect in the camera hardware, software, or related vehicle systems rather than normal wear and tear. I understand that other Acura and Honda owners have reported similar multipurpose camera failures. Given the safety implications of losing collision mitigation, lane-keeping, and driver assistance features while operating the vehicle, I respectfully request that NHTSA investigate whether this condition constitutes a safety-related defect and whether a broader pattern exists among affected vehicles.
NHTSA complaint #11742372 — an unverified report by a vehicle owner.
Santa Clara, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The multipurpose camera on my 2018 Acura MDX intermittently fails and stores DTC U3000-49. When the failure occurs, multiple AcuraWatch/Honda Sensing safety systems become unavailable, including Collision Mitigation Braking System (CMBS), Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), and Road Departure Mitigation (RDM). The vehicle displays numerous safety-related warning messages on the dashboard. The issue is intermittent and appears to occur randomly. In many cases, the warnings disappear after the vehicle is shut off and immediately restarted. This behavior can be observed in the attached video, where the warnings clear following a restart at approximately 1:08 into the recording. The vehicle retains its original factory-installed windshield and related components. The windshield has never been replaced, modified, or damaged, eliminating a common cause of camera calibration or alignment issues. I contacted Acura Client Relations and opened case number 16409871 regarding this issue. Acura declined to acknowledge the problem as a manufacturing defect and did not offer coverage for diagnosis or repair. Because the multipurpose camera is a critical safety component responsible for advanced driver assistance and collision avoidance functions, its intermittent failure raises significant safety concerns. The fact that the issue temporarily clears after a restart suggests a potential defect in the camera hardware, software, or related vehicle systems rather than normal wear and tear. I understand that other Acura and Honda owners have reported similar multipurpose camera failures. Given the safety implications of losing collision mitigation, lane-keeping, and driver assistance features while operating the vehicle, I respectfully request that NHTSA investigate whether this condition constitutes a safety-related defect and whether a broader pattern exists among affected vehicles.
NHTSA complaint #11742372 — an unverified report by a vehicle owner.
Santa Clara, CA
LANE DEPARTURE: WARNING
The multipurpose camera on my 2018 Acura MDX intermittently fails and stores DTC U3000-49. When the failure occurs, multiple AcuraWatch/Honda Sensing safety systems become unavailable, including Collision Mitigation Braking System (CMBS), Adaptive Cruise Control (ACC), Lane Keeping Assist System (LKAS), and Road Departure Mitigation (RDM). The vehicle displays numerous safety-related warning messages on the dashboard. The issue is intermittent and appears to occur randomly. In many cases, the warnings disappear after the vehicle is shut off and immediately restarted. This behavior can be observed in the attached video, where the warnings clear following a restart at approximately 1:08 into the recording. The vehicle retains its original factory-installed windshield and related components. The windshield has never been replaced, modified, or damaged, eliminating a common cause of camera calibration or alignment issues. I contacted Acura Client Relations and opened case number 16409871 regarding this issue. Acura declined to acknowledge the problem as a manufacturing defect and did not offer coverage for diagnosis or repair. Because the multipurpose camera is a critical safety component responsible for advanced driver assistance and collision avoidance functions, its intermittent failure raises significant safety concerns. The fact that the issue temporarily clears after a restart suggests a potential defect in the camera hardware, software, or related vehicle systems rather than normal wear and tear. I understand that other Acura and Honda owners have reported similar multipurpose camera failures. Given the safety implications of losing collision mitigation, lane-keeping, and driver assistance features while operating the vehicle, I respectfully request that NHTSA investigate whether this condition constitutes a safety-related defect and whether a broader pattern exists among affected vehicles.
NHTSA complaint #11742372 — an unverified report by a vehicle owner.
at 109,000 milesDecatur, AL
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns 2018 Acura MDX. The contact stated while driving 35 MPH, there was a loud banging noise coming from the sunroof. The contact mention she pulled to the right side of the road and discovered it was shattered. An Independent mechanic or A dealer were not contacted. The contact mention she called her insurance company, and they working with a company through Safe lite. The vehicle was not taken to the dealer or independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure and they opened a case . The approximate failure mileage was 109,000.
NHTSA complaint #11740457 — an unverified report by a vehicle owner.
Spring, TX
ENGINE
Rob bearing recall was performed on a 2018 Acura MDX at around 78,000 miles. After a long ordeal with Acura because the recall had not yet been extended to the 2018 MDX's yet, Honda agreed to replace the motor. The new replacement motor has already seized again with only 30,000 miles. Dealer has taken motor apart and confirmed it is the same rod bearing issue as the recall. So the new motor that was replaced must have the same issue. After further investigation, it also appears that the Acura dealership that replaced the motor, did not tighten or replace many bolts during the repair. I have attached pictures of missing frame bolts, engine bolts, and the spun rod bearings.
NHTSA complaint #11737502 — an unverified report by a vehicle owner.
Yorba Linda, CA
FORWARD COLLISION AVOIDANCE: WARNINGS
Front camera stopped working at 65 000 miles. Seems to be a faulty part as many Hondas and Acuras have the same problem and the dealer wants over $2000 to replace a $700 part that sounds like less than 45 minutes to replace.
NHTSA complaint #11730579 — an unverified report by a vehicle owner.
