The contact owns a 2019 Acura MDX. The contact stated that while driving at various speeds, the driver’s and passenger’s side front seats shifted unexpectedly. The contact stated that there was an abnormal popping sound coming from the center of the seat backrest, which was felt in the seat. The vehicle was not diagnosed or repaired. The dealer was notified of the issue and confirmed that the VIN was not under recall. The manufacturer was not notified of the failure. The failure mileage was approximately 75,000.
NHTSA complaint #11757986 — an unverified report by a vehicle owner.
The drivers seat is lose and can be felt and heard making noise when driving, even at low speeds. It shifts back and forth upon acceleration and deceleration. Ive had a mechanic look at it and determine it is in fact shifting around while driving, which is extremely unsafe. Upon further research found that many othet Acura/Honda users have had the same issue especially in the MDX model mentioned here. Its even been reported by dealers in brand new, still in the showroom MDX. It is clearly not a wear and tear issue and needs a recall to be addressed.
NHTSA complaint #11729871 — an unverified report by a vehicle owner.
The rear seats for my 2020 MDX are making a loud squeaky noise. The car has all of 47,000 miles and this should not be happening. American Honda wants $4,467 to replace the rear seat that is in a newer car from 2020. I’ve already had to spend over $2,000 last year to replace the drivers seat motor. I’d like to know if this problem is prevalent in the 2020 MDX with other owners? I’d appreciate your insight. Thank you. [XXX] cell [XXX] and [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11705877 — an unverified report by a vehicle owner.
I have a 2023 Acura mdx type s advanced with 16k miles on it and the front driver seat at the bolster is starting to separate and many other owners is having this same issue on their type s models I attached multiple pictures of my seat which is the white seat and other owners seats
NHTSA complaint #11651008 — an unverified report by a vehicle owner.
on January 9, 2024 I was driving this car and was hit on the driver's side of my vehicle , other driver at fault. The driver's side door side curtain airbags appropriately deployed. The door itself was crushed, and I had to be cut out of the car. The malfunction was my seat, the driver's seat of the vehicle. It moved as far forward as possible and I was tightly wedged between the steering wheel and the seat. Even if my door had been possible to open, I would not have been able to escape. I was also not able to drive in that position, so the car remained in active traffic for some time. I believe this is a design/manufacturing defect with regard to that seat and potentially other seats in the vehicle. I write at this time, over a year later, with the concern that this design flaw may be present in other Acura / Honda vehicles. I wrote to Acura at the time but they did not seem very interested.
NHTSA complaint #11641705 — an unverified report by a vehicle owner.
Acura has failed to repair my vehicle with a known recall for a year. I am told they're prioritizing symptomatic vehicles and have no ETA on all others. Why have a recall of a safety feature and not actually handle the recall timely. I prefer not to wait for an injury or incident before this is given the proper attention.
NHTSA complaint #11639906 — an unverified report by a vehicle owner.
My 2020 MDX with less than 52,000 miles (VIN [XXX] ) has a transmission problem. I serviced the SUV as recommended by the dealer regularly and I take very good care . The transmission jerks several times when taking my foot off the gas to slow down within my short drive to and from work. If I parked on a little uphill or downhill roads and switch gear (either forward or reverse), the car jerks and jumps. I mentioned the issue to the dealer 3 weeks ago but of course couldn’t find any issues. Please advise. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11618603 — an unverified report by a vehicle owner.
My vehicle has been going off on its own when it is off, the lights starts to flicker on the outside and on the dashboard, the seats malfunction on its own so does the steering wheel causing the steering wheel to move up and down adjusting on its own, the car alarm will go off all the time, and I hear a noise coming from under the hood. It’s so bad that I have to take out the battery and leave it cause this problem will continue until the battery is dead, sometimes it will cause all the lights to come on and stay on all night, mean while the vehicle is not even turned on when all this is happening, I search couple video and websites only to see other people having the same problem with this specific type of vehicle, this problem been consistent for months and it makes the car unable to drive.
NHTSA complaint #11612452 — an unverified report by a vehicle owner.
The driver’s seat is loose. It became loose over time. It moves forward and back by about 1/4” during starts and stops. It gets worse each month. There is a recall for the same thing the next model year.
NHTSA complaint #11570658 — an unverified report by a vehicle owner.
Seat Base rivets are damaged and confirmed by dealer upon inspection. There IS a recall on this problem for 2018 Acura MDX but my 2018 Acura MDX vin doesn't show to be part of the recall even though the problem with the seat base rivets failing due to improper installation, are the same problem confirmed by the dealer. I was told it was safe to drive by dealer. However the seat constantly clicks out of place when braking and accelerating
NHTSA complaint #11558084 — an unverified report by a vehicle owner.
My 2018 Acura MDX seat comes out of place while driving. I am concerned it may completely disengage from the base and prevent me from stopping or accelerating. It has become increasingly worse since I brought this problem to the dealer. There IS a recall on 2018 Acura MDX for the Seat Base failure due to rivets becoming damaged after manufacture installation. My 2018's VIN number however is not part of this recall even though the problem with the rivets becoming damaged causing my seat to slip out of place and move while driving. This was confirmed by the dealer through a diagnostic test I paid to confirm it. My drivers seat is unstable and "slips" out of place while accelerating and braking and this happens constantly while driving. I complained about this to the dealer AND called Honda America. The dealer confirmed that the seat base rivets are in fact damaged causing the seat to move while accelerating or braking. I asked why my car is not part of the known recall with Honda America even though the problem is the same safety issue that Honda recalled other 2018 Acura MDX'S. They just told me I can check back to see a recall may be issued. It will cost me over 2000.00 to repair. This is a safety issue Honda America should stand behind because clearly this 2018 Acura MDX slipped by the inspection and the seat is failing.
NHTSA complaint #11523349 — an unverified report by a vehicle owner.
Driver side seat functions stop working: - up and down (tilt) - forward and back Acura had no explanation for it and to just replace the seat (which is costly). At your earliest convenience please advise if this suffice for a recall.
NHTSA complaint #11498621 — an unverified report by a vehicle owner.
Internal vehicle fire started around front passenger seat and burned for an unknown amount time before it extinguished on its own while vehicle was off and parked. Fire department was contacted upon fire discovery and they confirmed it was out, could be electrically related, and disconnected my battery Vehicle is available for inspection for the time being (pending insurance). If I or any passenger was in the vehicle they could've been seriously injured or died. There were no warning lamps or issues of any prior problem.
NHTSA complaint #11439625 — an unverified report by a vehicle owner.
THE INTERNAL GUTS OF THE DRIVERS AND PASSENGERS SEAT ARE LOOSE AND COMING APART. WHENEVER YOUR BACK MOVES AGAINST THE SEAT THE INTERNAL WORKINGS JIGGLE. THE PROBLEM IS GETTING WORSE THE MORE YOU USE THE SEATS. THE JIGGLING IS A SAFETY ISSUE AS IT FEELS LIKE THE INSIDE OF THE SEAT IS COLLAPSING.
NHTSA complaint #11330038 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNED A 2006 ACURA MDX. WHILE THE CONTACT'S VEHICLE WAS IDLING AT A TRAFFIC LIGHT, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT HEARD AN ABNORMAL NOISE AND THE FRONT DRIVER'S SEAT FRACTURED IN HALF. ALSO, THE SEAT BELT BECAME DETACHED DURING THE IMPACT. THE AIR BAG DEPLOYED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES TO THE LEFT KNEE, BACK, NECK, AND HIP. THE CONTACT WAS TRANSPORTED VIA AMBULANCE TO THE HOSPITAL FOR MEDICAL ATTENTION. THE CONTACT WAS CURRENTLY SEEING A CHIROPRACTOR AND RECEIVING TREATMENT FOR HER BACK AND NECK. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO AN IMPOUND LOT. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000. *MP
NHTSA complaint #11280937 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2016 ACURA MDX. THE CONTACT STATED THAT THE DRIVER'S SEAT MOVED BACK AND FORTH ON ITS OWN. THE SEAT EVEN CHANGED HEIGHT LEVELS WHILE THE CONTACT WAS DRIVING AND THE ALL WHEEL DRIVE WARNING INDICATOR ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO CURRY ACURA SCARSDALE (685 CENTRAL PARK AVE, SCARSDALE, NY 10583, (914) 472-6800) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBERS: 19V256000 (EXTERIOR LIGHTING) AND 19V060000 (FUEL SYSTEM, OTHER). THE DEALER DID NOT DIAGNOSE OR REPAIR THE DRIVER'S SEAT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 169,000.
NHTSA complaint #11205997 — an unverified report by a vehicle owner.
HEADREST IS EXTREMELY UNCOMFORTABLE. I KNOW THEY ARE SUPPOSEDLY SAFE, BUT I DON'T THINK IT'S TRUE. THEY FORCE THE HEAD FOREWARD AND LEAVE A BIG VOID FROM THE TOP OF YOUR SHOULDERS TO THE BOTTOM OF YOUR HEAD. THIS COULD BREAK YOUR NECK IN A COLLISION BY FORCING THE HEAD. SORT OF A REVERSE WHIPLASH, IF YOU WILL. WORST OF ALL, THEY CAUSE ME A LOT PAIN ON LONG TRIPS. PLEASE RECALL THESE AND REPLACE THEM WITH TILT-ADJUSTABLE HEADRESTS.
NHTSA complaint #11123201 — an unverified report by a vehicle owner.
THE SEAT WARMER WAS ON, AND BECAME O HOT THAT IT BURNED A HOLE THROUGH THE PADDING AND THE LEATHER, ABOUT 2 1/2 INCHES BY 1 INCH. FUSE IS REMOVED, BUT NOW HAVE NO SEAT WARMER ON THE DRIVER SIDE, AND I AM INTIMIDATED TO HAVE A PASSENGER USE THE SEAT WARMER ON THE PASSENGER SIDE. PHOTO ATTACHED.
NHTSA complaint #11114287 — an unverified report by a vehicle owner.