FaultScore

FaultScore report

2010 Audi A3 problems

Owners have filed 60 complaints about the 2010 Audi A3 with NHTSA between 2010 and 2023. The largest single group is the fuel & propulsion. Across this model's run it ranks 6 of 16 worst.

C

FaultScore 54/100

Higher is worse. Measured against the other years of the Audi A3.

How this is worked out

The numbers

60

Complaints

3

Crashes reported

0

Fires reported

3

Injuries reported

48,500 mi

Median mileage at failure

Half of reported failures happened before this

36%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 52 vs 50 Severity 52 vs 50 Early failure 62 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 52
Against the median year of the Audi A3. 50 means typical for this model; 100 means roughly double.
Severity — 52
10% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 62
36% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2010 compares with every other Audi A3

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2010 Audi A3

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Median failure at 38,926 miles

Airbags 13 21.7%

1 crashes, 0 fires · median 96,000 mi

Median failure at 35,976 miles

Engine & Cooling 6 10.0%

Median failure at 34,451 miles

Tires 2 3.3%

Median failure at 9,600 miles

Brakes 2 3.3%

Median failure at 80,500 miles

Electrical System 2 3.3%

Median failure at 74,500 miles

Other & Unspecified 1 1.7%

Median failure at 100,000 miles

Seats 1 1.7%

1 crashes, 0 fires · median 96,000 mi

Lights 1 1.7%

Median failure at 68,000 miles

Body & Structure 1 1.7%

1 crashes, 0 fires · median 96,000 mi

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 2.1%
1,000 – 9,999 miles 7 14.9%
10,000 – 24,999 miles 6 12.8%
25,000 – 49,999 miles 10 21.3%
50,000 – 74,999 miles 8 17.0%
75,000 – 99,999 miles 11 23.4%
100,000 – 149,999 miles 4 8.5%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Mar 2010 peak 5 Feb 2023

NHTSA investigations into the 2010 Audi A3

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE11023 Opened 2 Aug 2011 Closed 2 Dec 2011 FUEL SYSTEM, DIESEL

Diesel Fuel Injector Line Leakage

By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No. 11V-490).The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built fr...

EA11003 Opened 7 Feb 2011 Closed 27 Mar 2015 FUEL SYSTEM, DIESEL

High-Pressure Fuel Pump Failure

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any desig...

PE10034 Opened 26 Aug 2010 Closed 8 Feb 2011 FUEL SYSTEM, DIESEL

High Pressure Fuel Pump Failure (HPFP)

The Office of Defects Investigation (ODI) and Volkswagen (VW) have received a total of 160 complaints and field reports alleging incidents of engine stall and/or loss of power that appear to be related to high pressure fuel pump (HPFP) failures in certain model year (MY) 2009 through 2010 Volkswagen Jetta and MY 2010 Volkswagen Golf and Audi A3 vehicles equipped with TDI clean diesel engines.Approximately half of the reports indicate that the failure resulted in an engine stall incident, with many of these alleging stall incidents at highway speeds in traffic with no restart.There has been one...

PE09035 Opened 17 Jul 2009 Closed 19 Nov 2009 POWER TRAIN:MANUAL TRANSMISSION

VEHICLE STALL/LOSS MOTIVE POWER

THE SUBJECT VEHICLES ARE EQUIPPED WITH DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS, WHICH FEATURE A 6-SPEED AUTOMATIC GEARBOX WITH TWO WET RUNNING CLUTCHES (DUAL CLUTCH) IN WHICH THE CLUTCH MECHANISM AND GEAR CHANGES ARE ELECTROHYDRAULICALLY OPERATED BY A MECHATRONIC CONTROL UNIT.THE DSG MECHATRONIC CONTROLLER INCLUDES EXTENSIVE SELF DIAGNOSTIC FUNCTIONS AND STRATEGIES TO ENSURE SAFE OPERATION AND PREVENT SYSTEM/COMPONENT DAMAGE IN THE EVENT OF COMPONENT FAILURES OR HARSH OPERATING CONDITIONS.THE BASIC HIERARCHY OF FAULT MODES INCLUDES SOME THAT ONLY RESULT IN THE STORAGE OF A DIAGNOSTIC TROUBLE...

Recalls on the 2010 Audi A3

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V082000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

16V079000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2006 Volkswagen Passat sedans and wagons, 2005-2013 Audi A3, and 2006-2009 Audi A4 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.

11V490000

FUEL SYSTEM, DIESEL

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

Risk: DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.

09V377000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 AUDI A3, TT, AND TT ROADSTER PASSENGER VEHICLES MANUFACTURED BETWEEN SEPTEMBER 29, 2005 AND AUGUST 26, 2009. THE CLOSING FORCE OF AN INTERNAL SPRING OF THE FUEL TANK VENTILATION VALVE IS NOT ADEQUATE ENOUGH TO HOLD THE VALVE CLOSED UNDER EXTREME DRIVING CONDITIONS POSSIBLY ALLOWING FUEL TO LEAK.

Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A VEHICLE FIRE COULD OCCUR.

09V333000

POWER TRAIN:AUTOMATIC TRANSMISSION

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

Risk: THE ABRUPT SHIFT TO NEUTRAL COULD LEAD TO A CRASH WITHOUT WARNING.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020353 132,432 units in Canada

Label

Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater. A label that is not provided in both official languages could create confusion. Safety Risk: User confusion could increase the risk of injury when trying to use the block heater. Corrective Actions: The company will mail each owner a new label for the block heater cable. If you would like help installing the label, you can contact a dealer for assistance.

Recall 2018059 26,340 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the driver frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: For the Audi A4, S4, A5 and S5 models, this campaign only affects the Cabriolet versions of these models. Also to Note: This recall supersedes the Audi brand vehicles subject to recall 2016-064 (Audi Recall 69N1) and 2016-065 (69N2). Audi brand vehicles completed under the previous 2016-064 and 2016-065 recalls require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts.

Recall 2016065 15,039 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver airbag inflator. Note: This only affects the Cabriolet versions of the Audi A4 and S4 models.

Recall 2011355 41,078 units in Canada

Fuel System

On certain vehicles equipped with a 2.0L TDI diesel engine, the fuel injection lines could crack. Diesel fuel leakage may ignite on a hot engine surface and cause a fire, which could result in property damage and/or personal injury. Correction: Dealers will install vibration dampers on all four fuel injection lines. Additionally, on some vehicles (depending on the date of manufacture) the #2 fuel injection line will be replaced.

Recall 2009278 2,662 units in Canada

Fuel System

On certain Audi A3 Quattro, TT Quattro and TT Quattro roadster, the closing force of an internal spring of the fuel tank ventilation valve is not adequate enough to hold the valve closed under extreme conditions. During certain driving manoeuvres, liquid fuel may enter the fuel tank venting system and migrate into the evaporative system, saturating the carbon canister. Should this occur while driving, the vehicle may experience performance issues (i.e. vehicle jerking) and the Malfunction Indicator Lamp (MIL) in the instrument cluster could illuminate. In certain instances, fuel could leak from the evaporative system leak detection pump filter. A fuel leak, in the presence of an ignition source, could result in a vehicle fire causing property damage, personal injury or death. Correction: Dealers will replace the fuel tank ventilation valve with an improved version.

Recall 2009249 3,467 units in Canada

Powertrain

On certain Audi A3, TT, TT Roadster, and Volkswagen EOS, Golf wagon, GTI, Jetta and Jetta wagon equipped with a Direct-Shift Gearbox (DSG), the wiring harness of a temperature sensor in the DSG may have connector wires that were insufficiently crimped during assembly. As such, the temperature sensor could falsely detect a high gearbox oil temperature, causing the transmission to abruptly shift to the Neutral position. A loss of propulsion, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash causing personal injury or death. Correction: Dealers will reprogram the transmission control module with updated software..

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 96,000 miles Smyrna, GA Crash 1 injured

SEATS

ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRONT AND SIDE DAMAGE TO BODY OF CAR

NHTSA complaint #11111224 — an unverified report by a vehicle owner.

at 96,000 miles Smyrna, GA Crash 1 injured

AIR BAGS

ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRONT AND SIDE DAMAGE TO BODY OF CAR

NHTSA complaint #11111224 — an unverified report by a vehicle owner.

at 96,000 miles Smyrna, GA Crash 1 injured

STRUCTURE:BODY

ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRONT AND SIDE DAMAGE TO BODY OF CAR

NHTSA complaint #11111224 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

New Smyrna Beach, FL

TIRES

225/45zr1794w purchased at discount tire. TPMS system failed after tire installation. I told the technician and he reset the system. Five miles later TPMS indicator came on. Malfunction TPMS. I monitor the tire pressure periodically and the tires seemed fine. While driving on Florida 528 to the airport i heard a rumbling and pulled over immediately. The tire sidewall was cut almost all the way around the tire. I assume from low pressure or tire malfunction. The tire is only a few months old. I am going to visit discount tire today and see what they say/do. I commute 150 miles a day at highway speeds. Fortunately I was able to pull over and not damage my rim. I removed the tire and put the spare on. I was flying to Columbia south America and nearly missed my flight. I have not found any reason the tire lost air pressure. Because this tire was nearly new it should have held air. Had discount tire fully corrected the TPMS system i may have been able to save the tire and not experienced the horrid experience of changing the tire on the highway 70 mph speed limit however the actual speeds are from 80mph up. Fortunately i work for the Orlando international Airport and had a colleague park my car to avoid missing the flight. Had four road hugger ties on my Audi now 3 and a spare. I'm not sure what the outcome will be but a brand new tire should not have deflated an had discount tire performed as professional technicians i most likely would not be contacting your organization. Thank your [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11509065 — an unverified report by a vehicle owner.

at 100,000 miles Gilbert, AZ

UNKNOWN OR OTHER

THE CAR SHUTS OFF WHEN DRIVING. ALL POWER STEERING, ELECTRICAL, POWER BRAKES, ENGINE...EVERYTHING. HAS SHUT OFF DRIVING ON FREEWAY GOING 70MPH

NHTSA complaint #11372399 — an unverified report by a vehicle owner.

Saint Augustine, FL

POWER TRAIN

THIS 2010 AUDI A3 TDI EQUIPPED WITH AN S TRONIC DIRECT-SHIFT GEARBOX WILL RANDOMLY SHIFT INTO NEUTRAL OR LIMP MODE AND IT IS NOT POSSIBLE TO PROCEED WITH NORMAL VEHICLE OPERATION AFTER THIS OCCURS WITHOUT FIRST PLACING THE VEHICLE IN PARK, TURNING OFF THE IGNITION AND THEN RESTARTING THE VEHICLE. THESE SYMPTOMS ARE INDICATIVE OF A KNOWN DEFECT FOR THIS MODELS POWER TRAIN AND THERE ARE NUMEROUS TESTIMONIES ON THE WEB FROM AUDI AND VW OWNERS WHOSE 2009/2010 VEHICLES ARE EXHIBITING THE SAME SYMPTOMS, YET WHO ARE BEING TOLD THAT THE AUDI RECALL #'S 37E3/S7 & 37E5/J7 (NHTSA CAMPAIGN #09V333000) DO NOT APPLY TO THEIR VEHICLES DUE TO THEIR HAVING BEEN BUILT OUTSIDE THE BUILD DATE PARAMETERS OF THE RECALL. IT IS OBVIOUS FROM THE NUMEROUS COMPLAINTS FROM AUDI AND VW OWNERS THAT THE DEFECTIVE TRANSMISSION TEMPERATURE SENSOR HARNESSES WERE INSTALLED IN VEHICLES OUTSIDE OF THE RECALL PARAMETERS AND AUDI AND VW ARE NOT WILLING TO AUTHORIZE DEALERS TO REPROGRAM THE TRANSMISSION CONTROL MODULE OF THESE VEHICLES WITH UPDATED SOFTWARE TO CORRECT THE PROBLEM. I EVEN INQUIRED AS TO WHAT MY COST WOULD BE TO HAVE THIS UPDATED SOFTWARE INSTALLED (EVEN THOUGH IT IS PROVIDED FREE FOR AUDI AND VW VEHICLES WITHIN THE BUILD DATE PARAMETERS) BECAUSE IT IS A SAFETY ISSUE AND WAS TOLD THAT THE REPROGRAMMING DOES NOT APPLY TO MY VEHICLE, THOUGH IT EXHIBITS EXACTLY THE SYMPTOMS DESCRIBED IN THE RECALL.

NHTSA complaint #11307861 — an unverified report by a vehicle owner.

at 80,000 miles Jupiter, FL

SERVICE BRAKES

RELATED TO RECALL 45F5 ABS CONTROL MODULE. THIS VEHICLE HAS A FAILED ABS CONTROL MODULE THAT DEACTIVATES ABS BRAKING SYSTEMS, ELECTRONIC STABILITY CONTROL, AND HEADLIGHT RANGE CONTROL. THIS SPECIFIC VIN IS NOT INCLUDED IN THE AFFECTED RANGE PER THE RECALL STATED ABOVE ALTHOUGH IT DEMONSTRATES THE SAME KNOWN SAFETY ISSUES.

NHTSA complaint #11256473 — an unverified report by a vehicle owner.

at 81,000 miles Boca Raton, FL

POWER TRAIN

I HAVE AN AUDI A3 MANUFACTURED IN 2009 PRESENTING SEVERE ISSUES WITH THE ABS CONTROL MODULE. AUDI HAS A RECALL FOR SEVERAL AUDI AND VW MODELS MANUFACTURED THE SAME YEAR, RECALL NUMBER 16V913000. AUDI OF AMERICA WAS NOTIFIED HOWEVER DECLINED RESPONSIBILITY ALLEGEDLY BECAUSE MY VEHICLE WAS NOT IN THE SPECIFIED VIN RANGE. ALTHOUGH MY VEHICLE IS PRESENTING THE SAME SYMPTOMS AS THOSE ON THE RECALL AUDI IS UNWILLING TO ACCEPT RESPONSIBILITY. THE EXPERIENCE WAS VERY UNNERVING AS THE CAR SUDDENLY STOPPED WHILE DRIVING AND SUDDENLY ACCELERATED. FORTUNATELY THE CARS FOLLOWING BEHIND WERE ABLE TO STOP ON TIME AVOIDING A SERIOUS ACCIDENT. ASIDE FROM LOSING CONTROL OF THE VEHICLE, THE STEERING LOSES POSITION AND THE SPEEDOMETER STOPS WORKING. FURTHERMORE THE PART NEEDED FOR THE REPAIR HAS BEEN SUPERSEDED, THIS IS VERY SUSPICIOUS AS TO WHY THERE WILL BE A NEW PART NUMBER TO REPLACE THE ORIGINAL IF ALLEGEDLY THERE'S NO PROBLEMS WITH MINE...?

NHTSA complaint #11142215 — an unverified report by a vehicle owner.

at 81,000 miles Boca Raton, FL

ELECTRICAL SYSTEM

I HAVE AN AUDI A3 MANUFACTURED IN 2009 PRESENTING SEVERE ISSUES WITH THE ABS CONTROL MODULE. AUDI HAS A RECALL FOR SEVERAL AUDI AND VW MODELS MANUFACTURED THE SAME YEAR, RECALL NUMBER 16V913000. AUDI OF AMERICA WAS NOTIFIED HOWEVER DECLINED RESPONSIBILITY ALLEGEDLY BECAUSE MY VEHICLE WAS NOT IN THE SPECIFIED VIN RANGE. ALTHOUGH MY VEHICLE IS PRESENTING THE SAME SYMPTOMS AS THOSE ON THE RECALL AUDI IS UNWILLING TO ACCEPT RESPONSIBILITY. THE EXPERIENCE WAS VERY UNNERVING AS THE CAR SUDDENLY STOPPED WHILE DRIVING AND SUDDENLY ACCELERATED. FORTUNATELY THE CARS FOLLOWING BEHIND WERE ABLE TO STOP ON TIME AVOIDING A SERIOUS ACCIDENT. ASIDE FROM LOSING CONTROL OF THE VEHICLE, THE STEERING LOSES POSITION AND THE SPEEDOMETER STOPS WORKING. FURTHERMORE THE PART NEEDED FOR THE REPAIR HAS BEEN SUPERSEDED, THIS IS VERY SUSPICIOUS AS TO WHY THERE WILL BE A NEW PART NUMBER TO REPLACE THE ORIGINAL IF ALLEGEDLY THERE'S NO PROBLEMS WITH MINE...?

NHTSA complaint #11142215 — an unverified report by a vehicle owner.

at 81,000 miles Boca Raton, FL

SERVICE BRAKES

I HAVE AN AUDI A3 MANUFACTURED IN 2009 PRESENTING SEVERE ISSUES WITH THE ABS CONTROL MODULE. AUDI HAS A RECALL FOR SEVERAL AUDI AND VW MODELS MANUFACTURED THE SAME YEAR, RECALL NUMBER 16V913000. AUDI OF AMERICA WAS NOTIFIED HOWEVER DECLINED RESPONSIBILITY ALLEGEDLY BECAUSE MY VEHICLE WAS NOT IN THE SPECIFIED VIN RANGE. ALTHOUGH MY VEHICLE IS PRESENTING THE SAME SYMPTOMS AS THOSE ON THE RECALL AUDI IS UNWILLING TO ACCEPT RESPONSIBILITY. THE EXPERIENCE WAS VERY UNNERVING AS THE CAR SUDDENLY STOPPED WHILE DRIVING AND SUDDENLY ACCELERATED. FORTUNATELY THE CARS FOLLOWING BEHIND WERE ABLE TO STOP ON TIME AVOIDING A SERIOUS ACCIDENT. ASIDE FROM LOSING CONTROL OF THE VEHICLE, THE STEERING LOSES POSITION AND THE SPEEDOMETER STOPS WORKING. FURTHERMORE THE PART NEEDED FOR THE REPAIR HAS BEEN SUPERSEDED, THIS IS VERY SUSPICIOUS AS TO WHY THERE WILL BE A NEW PART NUMBER TO REPLACE THE ORIGINAL IF ALLEGEDLY THERE'S NO PROBLEMS WITH MINE...?

NHTSA complaint #11142215 — an unverified report by a vehicle owner.

Belmont, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (OURISMAN CHEVROLET OF ROCKVILLE, 807 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 637-6496) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM THE AUDI MANUFACTURER, ALERTING HER THAT THEY HAD THE PARTS. ONCE THE CONTACT ARRIVED AT OURISMAN CHEVROLET OF ROCKVILLE, SHE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11141431 — an unverified report by a vehicle owner.

Santa Rosa, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED (AUDI MARIN, 700 FRANCISCO BLVD W, SAN RAFAEL, CA 94901, 415-460-4100) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE WAIT TIME FOR THE PARTS WAS TOO LONG. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11140418 — an unverified report by a vehicle owner.

Sylmar, CA

AIR BAGS

TAKATA RECALL-THE DEALERSHIP HAS NOT HAD ANY REPLACEMENT FOR THE LAST YEAR AND A HALF, THAT WOULD REPLACE THE BAD AIRBAG.

NHTSA complaint #11123847 — an unverified report by a vehicle owner.

at 96,000 miles Smyrna, GA Crash 1 injured

SEATS

ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRONT AND SIDE DAMAGE TO BODY OF CAR

NHTSA complaint #11111224 — an unverified report by a vehicle owner.

at 96,000 miles Smyrna, GA Crash 1 injured

AIR BAGS

ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRONT AND SIDE DAMAGE TO BODY OF CAR

NHTSA complaint #11111224 — an unverified report by a vehicle owner.

at 96,000 miles Smyrna, GA Crash 1 injured

STRUCTURE:BODY

ON JUNE 8 2018 THE CAR WAS IN MOTION IN THE CITY OF ATLANTA DRIVING STRAIGHT WHEN ANOTHER CAR TURN IMPROPERLY CAUSING ACCIDENT. THIS CAUSE THE CAR TO GET INVOLVED IN A CAR ACCIDENT FRONT END. THE DRIVER CHEST HIT THE STEERING. WHICH FROM THE THAT CAUSE THE IMPACT OF THE AIR BAG TO IMPROPERLY INFLATE BUT DEFLATED CAUSE BURNS TO RIGHT ARM. THE IMPACT ALSO CAUSE DRIVER AND PASSENGER SEAT TO OPEN. FRONT AND SIDE DAMAGE TO BODY OF CAR

NHTSA complaint #11111224 — an unverified report by a vehicle owner.

Pittsburgh, PA

AIR BAGS

TAKATA RECALL I HAD TAKEN MY AUTOMOBILE TO AUDI OF NATICK IN NATICK, MASSACHUSETTS FOR SERVICE TWICE IN THE SPRING OF 2017, ONCE AT THE END OF MAY, AND ONCE MORE LATER IN JUNE. BOTH TIMES THE DEALERSHIP OFFERED A "CHECK FOR ACTIVE RECALLS" INCLUDED WITH SERVICE. BOTH TIMES THE DEALERSHIP DID NOT REPORT ANY ACTIVE RECALLS. I ONLY RECENTLY FOUND OUT THAT THE RECALL FOR THE TAKATA AIRBAGS IN MY VEHICLE WAS POSTED TO AUDI IN FEBRUARY OF 2016. I KNOW THE REPLACEMENT WORK WAS NEVER PERFORMED FOR MY PARTICULAR CAR. I THINK THIS BEHAVIOR ON THE PART OF THE DEALERSHIP, AUDI OF NATICK IS NEGLIGENT, AND VERY DANGEROUS.

NHTSA complaint #11045383 — an unverified report by a vehicle owner.

at 96,000 miles Coloma, MI

AIR BAGS

TAKATA RECALL I RECEIVED A RECALL NOTICE 04/28/2016 BUT I HAVE NOT BEEN CONTACTED TO HAVE THE AIRBAG REPLACED.

NHTSA complaint #11043268 — an unverified report by a vehicle owner.

at 70,000 miles SAN Jose, CA

POWER TRAIN

AT SLOW SPEEDS & WHEN STOPPED WITH VEHICLE IN GEAR (DRIVE OR REVERS) THE TRANSMISSION JERKS, CLUNKS, FEELS LIKE IT'S ENGAGING AND DISENGAGING. IT IS DANGEROUS - ESPECIALLY WHEN STOPPED OR PARKING AS THE VEHICLE WILL SUDDENLY LUNGE FORWARD OR BACKWARD DEPENDING ON THE GEAR YOU ARE IN. UNFORTUNATELY IT HAS ONLY RESULTED IN DAMAGE TO MY OWN VEHICLE - NOT TO ANOTHER VEHICLE OR PERSON.

NHTSA complaint #11024192 — an unverified report by a vehicle owner.

SAN Diego, CA

AIR BAGS

I'VE BEEN CALLING FOR MONTHS & MONTHS TO HAVE THIS RECALL FIXED. I'M ALWAYS TOLD THAT PARTS ARE NOT AVAILABLE. I NEED TO HAVE THIS FIXED!! IT'S A SAFETY ISSUE. FORD SHOULD FIND A SOLUTION FOR THIS PROBLEM OR OFFER TO REPLACE THE CAR AT NO COST TO ME. I FEAR THAT IF THIS PART IS NOT REPLACED, THAT MY FAMILY MAY BE HARMED BY THE RUPTURED INFLATOR. SEE THE RECALL NOTICE BELOW: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V079 RECALL DATE: FEBRUARY 9, 2016 MANUFACTURER RECALL NUMBER: 69N2 SUMMARY: TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. SAFETY RISK: AS REPORTED BY TAKATA: IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. REMEDY: REPLACE DRIVER AIRBAG INFLATOR. RECALL STATUS: RECALL INCOMPLETE

NHTSA complaint #11000718 — an unverified report by a vehicle owner.

at 102,000 miles Carlsbad, CA

POWER TRAIN

FULL TRANSMISSION FAILURE.

NHTSA complaint #10983383 — an unverified report by a vehicle owner.

LAS Vegas, NV

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 06/23/2017

NHTSA complaint #10937155 — an unverified report by a vehicle owner.

Glen Allen, VA

AIR BAGS

TAKATA AIRBAGS: AUDI NOTIFIED ME OF THE RECALL IN FEBRUARY 2016 BUT SAID THERE WAS NO FIX. THE AUDI SERVICE DEPARTMENT AT THE DEALERSHIP WHERE I BOUGHT THE CAR TOLD ME THE REPLACEMENT PARTS MAY NOT BE AVAILABLE FOR 2 TO 2 AND 1/2 YEARS. I AM AFRAID TO DRIVE MY CAR; I WANT IT FIXED.

NHTSA complaint #10917726 — an unverified report by a vehicle owner.

Amityville, NY

AIR BAGS

I PLAN TO TRADE MY CAR IN WITHIN 2 MONTHS. THE DEALERSHIP SAID I WILL GET LESS FOR MY TRADE IN BECAUSE OF THE RECALL HAS NOT BEEN RESOLVED. THE TAKATA AIRBAG IS BEYOND MY CONTROL AND I SHOULD NOT BE THE ONE ENDANGERED OR SUFFER A MONETARY LOSS. I BELIEVE THAT AUDI SHOULD PROVIDE CASH REIMBURSEMENT FOR ANY LOSS.

NHTSA complaint #10916833 — an unverified report by a vehicle owner.

Milton, GA

AIR BAGS

TAKATA RECALL. AUDI HAS NOT NOTIFIED ME OF THE DEFECT, NOR HAS IT OFFERED TO CORRECT IT.

NHTSA complaint #10908394 — an unverified report by a vehicle owner.

Marblehead, MA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #10899223 — an unverified report by a vehicle owner.

Burlingame, CA

AIR BAGS

TAKATA RECALL - TAKATA HAS REPORTED THAT THE DRIVER FRONTAL AIRBAG INFLATOR COULD POTENTIALLY RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, WHICH MAY RESULT IN SERIOUS INJURY OR DEATH TO VEHICLE OCCUPANTS. AUDI NOTIFIED ME OF THE FAULTY AIRBAG SYSTEM, BUT HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE. I AM AT RISK EVERYDAY I GET BEHIND THE WHEEL.

NHTSA complaint #10898503 — an unverified report by a vehicle owner.

at 62,000 miles LOS Angeles, CA

ENGINE

TL* THE CONTACT OWNS A 2010 AUDI A3. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 30 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STARTED TO JERK VIOLENTLY. THE CONTACT SHUT THE ENGINE OFF, BUT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS UNABLE TO BE DIAGNOSED. THEN THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.

NHTSA complaint #10748774 — an unverified report by a vehicle owner.