FaultScore

FaultScore report

2011 Audi A3 problems

Owners have filed 51 complaints about the 2011 Audi A3 with NHTSA between 2011 and 2023. The largest single group is the airbags. Across this model's run it ranks 11 of 16 worst.

B

FaultScore 36/100

Higher is worse. Measured against the other years of the Audi A3.

How this is worked out

The numbers

51

Complaints

0

Crashes reported

3

Fires reported

0

Injuries reported

56,000 mi

Median mileage at failure

Half of reported failures happened before this

15%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 44 vs 50 Severity 30 vs 50 Early failure 26 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 44
Against the median year of the Audi A3. 50 means typical for this model; 100 means roughly double.
Severity — 30
5.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 26
15% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other Audi A3

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 Audi A3

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 20 39.2%

Median failure at 48,000 miles

0 crashes, 1 fires · median 49,300 mi

Engine & Cooling 6 11.8%

Median failure at 46,050 miles

Electrical System 4 7.8%

0 crashes, 1 fires · median 75,000 mi

Lights 3 5.9%

0 crashes, 1 fires · median 75,000 mi

Transmission & Drivetrain 3 5.9%

Median failure at 38,000 miles

Other & Unspecified 1 2.0%

Median failure at 33,500 miles

Equipment & Accessories 1 2.0%
Acceleration & Cruise Control 1 2.0%

Median failure at 61,000 miles

Body & Structure 1 2.0%
Steering 1 2.0%

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 3.0%
10,000 – 24,999 miles 2 6.1%
25,000 – 49,999 miles 11 33.3%
50,000 – 74,999 miles 9 27.3%
75,000 – 99,999 miles 8 24.2%
100,000 – 149,999 miles 2 6.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2011 peak 3 Mar 2023

NHTSA investigations into the 2011 Audi A3

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

PE11023 Opened 2 Aug 2011 Closed 2 Dec 2011 FUEL SYSTEM, DIESEL

Diesel Fuel Injector Line Leakage

By letter dated October 3, 2011, Volkswagen Group of America, Inc. (VW) notified the National Highway Traffic Safety Administration (NHTSA) that it will conduct a safety recall to address a defect in approximately 168,275 model year (MY) 2009-2012 Volkswagen Jetta, Jetta Sportwagen, Golf, and Audi A3 vehicles equipped with the 2.0L TDI Common Rail Clean Diesel engine (NHTSA Recall No. 11V-490).The recalled Jetta and Jetta Sportwagen vehicles were built from May 2008 through September 2011, the Golf vehicles were built from May 2009 through September 2011, and the Audi A3 vehicles were built fr...

EA11003 Opened 7 Feb 2011 Closed 27 Mar 2015 FUEL SYSTEM, DIESEL

High-Pressure Fuel Pump Failure

The Office of Defects Investgation (ODI) opened EA11-003 on February 7, 2011, based on 160 complaints to ODI and Volkswagen involving high pressure fuel pump (HPFP) failures in model year (MY) 2009 through 2010 Volkswagen Jetta and Golf and Audi A3 TDI vehicles and questions regarding fuel sample results provided by Volkswagen as part of its response to PE10-034.During EA11-003, ODI analyzed design information, field experience and test data for MY 2009 through 2012 Volkswagen Jetta, Golf and Touareg and Audi A3 and Q7 vehicles equipped with TDI engines. Volkswagen has not identified any desig...

Recalls on the 2011 Audi A3

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2020353 132,432 units in Canada

Label

Issue: On certain vehicles, the warning label for the engine block heater cable is written in English only. As a result, a French user may not receive important safety information about how to use the engine block heater. A label that is not provided in both official languages could create confusion. Safety Risk: User confusion could increase the risk of injury when trying to use the block heater. Corrective Actions: The company will mail each owner a new label for the block heater cable. If you would like help installing the label, you can contact a dealer for assistance.

Recall 2018059 26,340 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the driver frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the driver frontal airbag inflator. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace airbag inflators before their function would be affected. Additional Note: For the Audi A4, S4, A5 and S5 models, this campaign only affects the Cabriolet versions of these models. Also to Note: This recall supersedes the Audi brand vehicles subject to recall 2016-064 (Audi Recall 69N1) and 2016-065 (69N2). Audi brand vehicles completed under the previous 2016-064 and 2016-065 recalls require repair under this recall, as the previous recall remedy was an interim repair. Interim repair parts must be replaced with final repair parts.

Recall 2016065 15,039 units in Canada

Airbag

On certain vehicles, the driver frontal airbag inflator could produce excessive internal pressure during airbag deployment. Increased pressure may cause the inflator to rupture, which could allow fragments to be propelled toward vehicle occupants, increasing the risk of injury. This could also damage the airbag module, which could prevent proper deployment. Failure of the airbag to fully deploy during a crash (where deployment is warranted) could increase the risk of personal injury to the seat occupant. Correction: Dealers will replace the front driver airbag inflator. Note: This only affects the Cabriolet versions of the Audi A4 and S4 models.

Recall 2011355 41,078 units in Canada

Fuel System

On certain vehicles equipped with a 2.0L TDI diesel engine, the fuel injection lines could crack. Diesel fuel leakage may ignite on a hot engine surface and cause a fire, which could result in property damage and/or personal injury. Correction: Dealers will install vibration dampers on all four fuel injection lines. Additionally, on some vehicles (depending on the date of manufacture) the #2 fuel injection line will be replaced.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 75,000 miles Chesapeake, VA Fire

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VEHICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #10780706 — an unverified report by a vehicle owner.

at 75,000 miles Chesapeake, VA Fire

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VEHICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #10780706 — an unverified report by a vehicle owner.

at 75,000 miles Chesapeake, VA Fire

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS SUDDENLY SHUT OFF AND THE SERVICE VEHICLE SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT A FUSE PANEL HAD OVERHEATED AND MELTED. THE CONTACT ALSO INDICATED THAT THE VEHICLE EXPERIENCED FUEL LEAKING WITHIN THE ENGINE COMPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #10780706 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Newburgh, NY

ELECTRICAL SYSTEM

answering questions above: -body control module fuse, possibly engine comopartment fuse box itself -intermittent exterior lighting outages -no dealer / independent service center has inspected -not been inspected by anyone -no warnings, just bulb-out warnings once the issue started longform description: Last week, I was experiencing intermittent light outages on the right side of my car (2011 audi a3 TDI) . It started wednesday 3/22, during my morning commute to work, when I was exiting highway and turned on my right turn signal all the exterior lights on the right side of my car started flickering, and stopped. Same thing happened the next morning, except worse, applying my brakes would disable my right headlight. I stopped driving until the weekend when I drove over to get my car scanned for errors by a buddy of mine who has a diagnostic tool. It pointed to the body control module. With the car on, he gave the body control module fuse a light wiggle, and smoke started pouring out. He turned the car off and took out the fuse, one of the contacts melted into two pieces, and the plastic housing the fuse is full of bubbles. It seems that the engine fuse box for this car is poorly designed, and audi knows this as they've updated the part, but no recall was started. A recall was initiated for a similar issue on Tiguans manufactured around the same time (Recall no. 13V569000). Crazy to think that while I was driving around, there could have been smoke pouring out of my engine compartment fuse box, seems pretty dangerous. And I'm not the only one as people online call this the "infamous audi/vw melted fuse box issue".

NHTSA complaint #11514484 — an unverified report by a vehicle owner.

San Francisco, CA

STEERING

ESP malfunctioned while driving on highway: tires braked several times rapidly on one side without warning, making car difficult to control. Immediately took foot off gas and had to steer out of a small fishtail. At the time I was driving at normal speed, not cornering aggressively or anything, on a smooth dry road. In heavy traffic or on a wet road this could have resulted in a crash. On just a couple occasions shortly before this occurred, while going around corners at highway or near-highway speeds there was a sensation that the steering direction suddenly "slipped" a notch, with a sort of thunk from the tires. At the time I attributed it to unseen road bumps, but after experiencing the more serious failure I realized it was the same asymmetrical braking just on a smaller scale. No warning lights gave any indicator of this dangerous sensor fault. During the most serious incident, the ESP light flickered briefly but that is the only time any lights appeared at all. I would expect this system to "fail safe" by deactivating, rather staying active and risking loss of control. Dealer garage said the problem "might" be the ESP sensor yaw rate sensor (G202) but can't guarantee that will fix it. I found several reports online of others experiencing loss of control due to Audi A3 ESP malfunction: 1) https://www.audi-sport.net/xf/threads/esp-driving-me-nuts.225172/ 2) https://www.audi-sport.net/xf/threads/yaw-sensor-g202-replacement-location.350445/ 3) http://www.vask.org.nz/index.php?topic=41577.0

NHTSA complaint #11425743 — an unverified report by a vehicle owner.

San Francisco, CA

AIR BAGS

Airbag warning light came on. Dealer said passenger seat occupancy sensor must be replaced, at cost of $1500-3000 since it's 5 months past my warranty. Numerous Audi models from 2012 onward have a recall for this sensor, but not my 2011 model (yet). Other automakers have extended their warranty for this safety-critical part -- BMW to 15 years, for example. Technicians could not tell me if the sensor error means all airbags are disabled, passenger airbag only is disabled, or passenger airbag is always-on (dangerous for children).

NHTSA complaint #11425738 — an unverified report by a vehicle owner.

at 70,000 miles Prestonsburg, KY

FUEL/PROPULSION SYSTEM

MY SON WAS DRIVING MY 2011 AUDI A3 TDI TO THE GYM AT NIGHT WHEN HE CALLED ME THE CAR WOULD NOT ACCELERATE AND HAD A WARNING LIGHT COME ON. I TOLD HIM TO GOOGLE IT AND HE FOUND OUT IT WAS A GLOW PLUG INDICATOR. I TOLD HIM TO CONTINUE DRIVING IT IN THE LIMP MODE. THE CAR DIED WHILE MOVING AND MY SON WAS ABLE TO COAST INTO A PARKING LOT. THIS COULD OF BEEN A DIFFERENT STORY ON A BUSY INTERSTATE. I HAD TO PICK HIM UP AND HAD THE CAR TOWED IN THE MORNING. TO FIND OUT THIS CAR IS NOTORIOUS FOR CATASTROPHIC HIGH PRESSURE FUEL PUMP FAILURE AND THAT IS EXACTLY WHAT HAPPENED. WHEN I SAY CATASTROPHIC, METAL IS SHREDDED AND GOES INTO THE INJECTORS AND CONTAMINATES EVERYTHING THAT CARRIES FUEL. IT IS ABOUT A 7K TO 8K REPAIR. I HAVE USED NOTHING BUT LOW SULFUR DIESEL. IT'S RIDICULOUS A RECALL HASN'T BEEN ISSUED TO PREVENT THIS ISSUE. SINCE THIS HAPPENED I HAVE FOUND COMPLAINTS SCATTERED THROUGHOUT THE INTERNET.

NHTSA complaint #11297247 — an unverified report by a vehicle owner.

at 68,630 miles Laguna Niguel, CA

EXTERIOR LIGHTING

INTERMITTENT FAILURE OF EXTERIOR LIGHTS TO INCLUDE HEADLIGHTS, TURN SIGNAL LIGHTS, AND BRAKE LIGHTS DURING DRIVING. THE FIRST OCCURRENCE WAS AT NIGHT. FAULT SEEMS TO BE (ENGINE) TEMPERATURE DEPENDENT (I.E. - DOES NOT SEEM TO OCCUR WHEN ENGINE BAY IS COLD). ISSUE CONTINUED TO OCCUR INTERMITTENTLY FOR SEVERAL DAYS (UNTIL THE PARTS IN THE FOLLOWING DESCRIPTION WERE REPLACED). THE PLASTIC HOUSING FOR A 30 AMPERE FUSE (POSITION F16) IN THE ENGINE COMPARTMENT WAS PARTIALLY MELTING. THE MELTED FUSE RESIDUE WORKED ITSELF INTO THE FUSE BOX TERMINALS (CAUSING DAMAGE OF THE FUSE BOX) AND CAUSING A FAULTY CONNECTION WHICH IN TURN CAUSED THE INTERMITTENT FAILURES OF THE EXTERIOR LIGHTS. I HAVE ATTACHED PICTURES OF THE F16 (POSITION) 30 AMPERE FUSE SHOWING ITS PARTIALLY MELTED PLASTIC BODY AND THE FUSE HOLDER BLOCK (ALSO WITH PARTIALLY MELTED CONTACT POSITION / TERMINAL AREA). UPON FURTHER INVESTIGATION, THE FAULT IS EXACTLY THE SAME AS A CURRENT NHTSA CAMPAIGN ID 13V569000 FOR A VW (A SISTER COMPANY OF AUDI) IN BOTH THE FUSE LOCATION AND ITS AFFECTS. IT'S NOT UNCOMMON FOR VW AND AUDI TO USE SAME PARTS. FAILURE OF EXTERIOR LIGHTS (ESPECIALLY AT NIGHT) IS EXTREMELY HAZARDOUS. INTERNET SEARCH SHOW MULTIPLE OCCURRENCES OF THE SAME ISSUE FOR AUDI A3 (SIMILAR MODEL YEARS). OWNER HAS THE FAULTY PARTS (FOR YOUR INSPECTION IF NEED BE). THANK YOU.

NHTSA complaint #11217163 — an unverified report by a vehicle owner.

at 75,000 miles Laguna Niguel, CA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTING POWERED OFF INTERMITTENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. IN ADDITION, MULTIPLE ELECTRICAL WARNING INDICATORS ILLUMINATED AND BOTH TURN SIGNALS, BRAKE LIGHTS, AND THE PASSENGER SIDE HEADLIGHT STOPPED WORKING. THE VEHICLE WAS TAKEN TO AUDI OF MISSION VIEJO (LOCATED AT 28451 MARGUERITE PKWY, MISSION VIEJO, CA 92692, (949) 359-4053), WHERE IT WAS DIAGNOSED THAT THE PLASTIC BODY OF FUSE F16 MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #11210671 — an unverified report by a vehicle owner.

at 75,000 miles Laguna Niguel, CA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2011 AUDI A3. WHILE DRIVING 40 MPH AT NIGHT, THE EXTERIOR LIGHTING POWERED OFF INTERMITTENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED THREE TIMES. IN ADDITION, MULTIPLE ELECTRICAL WARNING INDICATORS ILLUMINATED AND BOTH TURN SIGNALS, BRAKE LIGHTS, AND THE PASSENGER SIDE HEADLIGHT STOPPED WORKING. THE VEHICLE WAS TAKEN TO AUDI OF MISSION VIEJO (LOCATED AT 28451 MARGUERITE PKWY, MISSION VIEJO, CA 92692, (949) 359-4053), WHERE IT WAS DIAGNOSED THAT THE PLASTIC BODY OF FUSE F16 MELTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #11210671 — an unverified report by a vehicle owner.

Westminster, CO

AIR BAGS

TL* THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI FLATIRONS (13321 W MIDWAY BLVD, BROOMFIELD, CO 80020, (866) 604-3244) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11173905 — an unverified report by a vehicle owner.

at 56,000 miles Kalamazoo, MI

AIR BAGS

TAKATA RECALL. I HAVE RECEIVED NUMEROUS NOTICES FROM AUDI AND THE SECRETARY OF STATE'S OFFICE THAT MY A3 IS RECALLED FOR THE AIRBAG REPLACEMENT. I HAVE BEEN TRYING TO SCHEDULE THIS SINCE JUNE WITH AUDI OF KALAMAZOO, MY LOCAL DEALER. THEY SCHEDULE APPOINTMENTS FOR THIS 6 WEEKS OUT. THEY HAVE TWICE CANCELLED MY APPOINTMENT THE DAY BEFORE THE SERVICE SAYING THAT THEY CAN'T GET THE PARTS. I HAVE BEEN ABLE TO SCHEDULE AN APPOINTMENT WITH ANOTHER DEALER WHO REPORT THAT THEY HAVE NOT HAD SUCH TROUBLE GETTING THE PARTS. AUDI OF KALAMAZOO'S DELAY TACTICS HAVE UNNECESSARILY PUT MY FAMILY AT RISK.

NHTSA complaint #11151824 — an unverified report by a vehicle owner.

Ventura, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DCH AUDI OXNARD AT (805) 288-7728 (LOCATED AT 1600 VENTURA BLVD, OXNARD, CA 93036) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11140633 — an unverified report by a vehicle owner.

SAN Francisco, CA

AIR BAGS

AUDI REFUSES TO REPLACE CITING LACK OF PARTS YET KEEPS SENDING ME NOTICES TO REPLACE. THIS IS WASTING A LOT OF TIME FOR BOTH PARTIES.

NHTSA complaint #11140271 — an unverified report by a vehicle owner.

Gilroy, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI STEVENS CREEK (3350 STEVENS CREEK BLVD, SAN JOSE, CA 95117, (408) 244-5400) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11140307 — an unverified report by a vehicle owner.

Studio City, CA

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KEYES AUDI (5239 VAN NUYS BLVD, LOS ANGELES, CA, (818) 528-5931) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11115229 — an unverified report by a vehicle owner.

at 81,000 miles Astoria, NY

POWER TRAIN

VEHICLE DOES NOT SWITCH GEARS PROPERLY. ONCE DRIVE GEAR IS SELECTED THEN THE GEAR INDICATOR FLASHES (EX. THE D FLASHES OR P FLASHES). VEHICLE DOES NOT SWITCH GEARS UNTIL 5500 RPM IS REACHED. AND VEHICLE DOES NOT ENGAGE R GEAR ONCE CAR HAS BEEN IN DRIVE. HAVE TO TURN VEHICLE OFF AND BACK ON TO GET TO R. VEHICLE IS PRETTY MUCH NOT DRIVABLE IN CURRENT CONDITION AS IT NEEDS TO BE SHUT OFF AND TURNED ONE MULTIPLE TIMES JUST TO PARK THE CAR. SOMETIMES BEHAVES NORMALLY FOR SHORT BURSTS.

NHTSA complaint #11046384 — an unverified report by a vehicle owner.

Arlington, VA

AIR BAGS

TAKATA RECALL. THE RECALL ON THIS AIRBAG ISSUED IN FEB 2016 AND I AM STILL BEING TOLD THAT THERE IS NO REMEDY AVAILABLE. NOTHING HAS HAPPENED YET, BUT I AM APPARENTLY DRIVING AROUND WITH AN AIRBAG THAT IS KNOWN TO BE HAZARDOUS.

NHTSA complaint #11003027 — an unverified report by a vehicle owner.

Prescott, AZ

AIR BAGS

UNABLE TO TRADE IN VEHICLE WITH DEALER. STATES ONLY VALUED AT $2500; $5000 LESS THAN ACTUAL TRADE IN VALUE. UNACCEPTABLE THAT AUDI DOES NOT STAND BY MISTAKE.

NHTSA complaint #10980969 — an unverified report by a vehicle owner.

at 110,000 miles Charleston, SC

AIR BAGS

TAKATA RECALL: AUDI HAS BEEN UNABLE TO PROVIDE ANY INFORMATION AS TO WHEN THE TAKATA AIRBAG INFLATOR(S) WILL BE REPLACED. IT HAS BEEN APPROXIMATELY ONE YEAR, AND WE HAVE KEPT THE CAR GARAGED FOR FEAR OF SEVERE INJURY OR DEATH IN THE EVENT OF AN ACCIDENT. AUDI HAS OFFERED NO INFORMATION THE STATUS OF THE RECALL, NO LOANER VEHICLE/RENTAL VEHICLE, AND APPEARS TO HAVE NO PLAN IN PLACE FOR REPLACEMENT OF THE AFFECTED AIRBAG INFLATOR(S).

NHTSA complaint #10966635 — an unverified report by a vehicle owner.

at 39,000 miles Valley Village, CA

AIR BAGS

I RECEIVED A LETTER AND EMAIL FROM MY DEALERSHIP AROUND THE BEGINNING OF FEBRUARY INFORMING ME THAT MY CAR HAD A DEFECTIVE TAKATA DRIVER SIDE AIRBAG AND TO COME IN AND TALK TO SOMEONE REGARDING MY OPTIONS. I SCHEDULED AN APPT WITH MY DEALERSHIP FOR FEBRUARY 25, 2017 AND MET WITH SARSI KAZIMI, SALES MANAGER, AT KEYES AUDI AT 5239 VAN NUYS BLVD, VAN NUYS, CA 91401. SARSI CONFIRMED THAT THERE IS NOT A REMEDY AVAILABLE AT THIS TIME, AND TRIED TO OFFER ME A TRADE-IN DEAL FOR MY CAR AGAINST ANOTHER AUDI. I CURRENTLY HAVE 1 1/2 YEARS MORE UNTIL FULL PAYOFF OF MY VEHICLE (CAR LOAN THROUGH MY CREDIT UNION, NOT THE DEALERSHIP). I INFORMED SARSI THAT I DIDN'T WANT TO LOCK MYSELF INTO A NEW LOAN FOR ANOTHER 5-7 YRS WHEN MY MINE IS ALMOST PAID OFF. THE FOLLOWING WEEK HE OFFERED ME A NEW LEASE OPTION FOR THE A3 SPORTBACK ETRON, BUT THE PAYMENT WOULD BE HIGHER THAN MY CURRENT MONTHLY PAYMENT AT $399/MO, NOT TO MENTION, I WOULDN'T EVEN OWN THE CAR AT THE END OF THE LEASE. I TRIED TO MEET HIM WITH A REASONABLE OFFER FOR THE LEASE OPTION BUT HE WOULD NOT CONCEDE. I FELT MY OFFER WAS FAIR IN REGARDS TO THE AIRBAG NOT HAVING A REMEDY AT THIS TIME. I DID NOT WANT TO GO LOWER THAN MY CURRENT MONTHLY PAYMENT, SO I TOLD HIM I WAS WILLING TO LEASE A NEW A3 SPORTBACK FOR 3 YEARS, NO MONEY DUE AT SIGNING, 12,000 MILES/YEAR, FULLY LOADED, W/ NOTHING HIGHER THAN $350/MO. AUDI ALREADY HAD A CURRENT OFFER FOR SOMETHING SIMILARLY ADVERTISED. LEASE THE SAME CAR WITH MONTHLY AMOUNT $359 AND APPROXIMATELY $2600 DUE AT SIGNING (SEE ATTACHED). I FIGURED THIS WAS FAIR AND REASONABLE BASED ON COMPARISON TO THEIR CURRENT ADVERTISEMENT. HE CAME BACK WITH THE LOWEST HE COULD POSSIBLE GO WAS NO MONEY DOWN FOR THE STIPPED DOWN VERSION (NO ADDITIONAL "ADD-ONS"), AT $399/MO. HE WAS NOT WILLING TO BUDGE. I TOLD HIM I WAS NOT INTERESTED IN THIS DEAL AND WALKED OUT. PLEASE ADVISE ON HOW I SHOULD PROCEED.

NHTSA complaint #10958884 — an unverified report by a vehicle owner.

Norfolk, VA

AIR BAGS

MFTR HAS NOT REPLACED AIRBAG UNDER THIS RECALL

NHTSA complaint #10957949 — an unverified report by a vehicle owner.

at 75,000 miles Hudson, MA

ENGINE

COOLANT PUMP- AUDI ACTION CODE-19L2-"THE COOLANT PUMP MAY DEVELOP A SMALL LEAK OVER TIME." MY AUDI SUFFERED A COOLANT LEAK AND HAD TO FIX FOR $1100 IN DIAGNOSIS/REPAIRS. I REPAIRED IT ON MY OWN AND LATER I LEARNED THAT THERE WAS A RECALL FROM AUDI. I NEED TO GET MY REIMBURSEMENT FOR THE MONEY I PUT UP TO FIX COOLANT LEAK.

NHTSA complaint #10954795 — an unverified report by a vehicle owner.

at 39,000 miles Houston, TX

AIR BAGS

I PURCHASED THE VEHICLE FROM A DEALER IN HOUSTON, TX ON OCT 3, 2016. PRIOR TO PURCHASE, I SUBMITTED THE NECESSARY DOCUMENTATION AND NOTICE TO US CUSTOMS FOR EXPORT TO CANADA. I ALSO CONTACTED AUDI CANADA TO DETERMINE THAT THERE WERE NO OUTSTANDING RECALLS. THE VENDOR PROVIDED A TEMPORARY PERMIT FROM THE STATE OF TEXAS, WHICH PERMITTED US TO DRIVE THE VEHICLE HOME. WE IMPORTED THE VEHICLE INTO CANADA AT PORT HURON WITH NO COMPLICATIONS ON OCTOBER 21, 2016, PAYING THE REQUIRED DUTY AND HST. SEVERAL DAYS LATER, WE RECEIVED NOTICE FROM RIV THAT THEY COULD NOT ISSUE CLEARANCE, AS A RECALL FOR THE TAKATA AIRBAG REMAINED OUTSTANDING. RIV INDICATED THAT THE VEHICLE MUST COMPLY WITHIN 45 DAYS OR BE RETURNED TO THE US. I ENQUIRED ABOUT RETURNING THE VEHICLE TO THE SELLING DEALER. HOWEVER, AS THE TEXAS TITLE HAS BEEN TRANSFERRED TO MY NAME, THE VEHICLE MUST NOW BE COMPLIANT FOR RESALE IN THE US. I HAVE MADE NUMEROUS INQUIRIES OF AUDI CANADA AND WHILE THEY HAVE ATTEMPTED TO BE HELPFUL, THEY INDICATE THAT NO REPLACEMENT PARTS ARE AVAILABLE AND NO DATE HAS BEEN PROVIDED REGARDING AVAILABILITY OF PARTS. I HAVE ALSO CONTACTED AUDI MISSISSAUGA, (WHO HAVE SERVICED OTHER AUDI VEHICLES FOR US), AS WELL, AS THE ORIGINAL SELLING DEALER IN SAN ANTONIO, TX, TO ASK THEM TO INCLUDE OUR VEHICLE IN THE QUEUE, SHOULD PARTS BECOME AVAILABLE. IN THE MEANTIME, THE VEHICLE SITS IN MY GARAGE, SOMEWHERE IN BUREAUCRATIC NO-MANS-LAND. WHILE I WOULD PREFER TO HAVE THE RECALL COMPLETED, I AM NOT CONCERNED ABOUT DRIVING THE VEHICLE AND ACCEPT THAT RESPONSIBILITY. ARE YOU AWARE OF OTHER OWNERS WHO HAVE HAD SIMILAR EXPERIENCE AND HAVE THEY BEEN ABLE TO RESOLVE THE ISSUE? OR, CAN YOU SUGGEST AN ALTERNATE COURSE OF ACTION THAT MAY LEAD TO A RESOLUTION?

NHTSA complaint #10945150 — an unverified report by a vehicle owner.

LOS Angeles, CA

AIR BAGS

TL* THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.....UPDATED 02/06/17 *BF UPDATED 09/08/2017

NHTSA complaint #10934722 — an unverified report by a vehicle owner.

Cleveland, OH

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 AUDI A3. THE CONTACT RECEIVED NOTIFICATION IF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16

NHTSA complaint #10909986 — an unverified report by a vehicle owner.

Granby, MA

AIR BAGS

TAKATA RECALL. NO REMEDY AVAILABLE APPARENTLY.

NHTSA complaint #10901953 — an unverified report by a vehicle owner.

Granby, MA

AIR BAGS

TAKATA RECALL

NHTSA complaint #10901954 — an unverified report by a vehicle owner.