179 of the 3,777 complaints filed about the BMW 328I are about the other systems — 5% of everything owners reported. The worst model year for it is 2011.
179
Complaints
5%
Share of all complaints
8
Crashes
13
Fires
UNKNOWN OR OTHER
The security system, alarm system and lock were all tampered with.
NHTSA complaint #11722056 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The security system, alarm system and key fob have all been tampered with.
NHTSA complaint #11719927 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
UNKNOWN- The wiring system/ security system is faulty and requires attention.
NHTSA complaint #11717849 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Footwell module (FRM) module went out after negative battery disconnect to change fuse. Module being inoperable is causing windows to not operate,interior lighting not working, headlights stay dim (not good for nightime driving), blinkers inoperable (not good for driving with windows not working- no arm signals), dash light also inoperable.
NHTSA complaint #11699451 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My vehicle was stolen. Dent on right back fender . Footage needs to be pulled from Gull Aire Village 34677. Witness was [XXX] . First dent. Sunpass has image. Reported to CLWR pd. Accident photos sent. Not same car. Allstate Insurance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11698625 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
I have been waiting since October 2024 to get a remedy available to fix the recall on this vehicle. Dealership won’t even look at the car since the remedy is unavailable but this is a dangerous issue to have and know about without a fix anywhere in the foreseeable future.
NHTSA complaint #11674642 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
DRIVE TRAIN MALFUNCTION. On June 25th 2025, for the second time I got this Drive Train Malfunction Issue on my 328i 2012 Model. The car just stopped in middle of road ( thank GOD not on a freeway ; otherwise, this would have resulted in multi car accidents and could have costed people's life including mine ). The car just died and STOPPED all of a sudden in middle of road and when I tried to start it, it only crank's . After waiting for about 10 minutes, it started . I had exactly same issue earlier in July 2024 and that time BMW service found high pressure fuel pump to be defective and they changed that. I was told by my BMW dealer that certain model and year BMW has this issue and it is well know. But I do see BMW issuing to its customers or doing anything. If the car just stops without any warning to pull over etc. while you are driving is very serious is VERY SERIOUS and LIFE- THREATENING ISSUE . Imagine one is driving at 70 miles an hour on a busy freeway and car abruptly stops ( like my car did , twice in last 11 months, thank god not on freeway though) and there are several cars behind you driving at more or less at same speed; this will result in multi cars collision and multiple accidents and deaths. I request NHTSA to take this serious issue on priority basis and do something ASAP.
NHTSA complaint #11669744 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Manufacturer has yet to remedy recall. No timeframe for a solution
NHTSA complaint #11656124 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
A recall was issued by BMW in August 2024. As of today, April 14, 2025, there is still no remedy issued by BMW to repair this issue. BMW states that the issue with the Water Pump Electrical Connector can cause a short circuit and engine fire.
NHTSA complaint #11654416 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
It has been over a year since I received the first recall notice for my vehicle, and I am continuing to receive notices from BMW that state there is no remedy available. This recall has the potential to create premature depreciating damage to my financial asset as well as serious safety risks myself and my family. I would like to know what kind of alternative remedy BMW has to offer me, since no repair has been offered in a timely manner.
NHTSA complaint #11653084 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
While driving the car stalled. It happened multiple times. While driving and at a stop.
NHTSA complaint #11652453 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
A remedy still has not been offered for the coolant pump.
NHTSA complaint #11650970 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Dear Sir/Madam, I am writing to formally file a complaint against Burdick BMW, located in Syracuse, NY, regarding their failure to address my request for a recall-related repair on my vehicle. Despite multiple attempts to schedule an appointment, I have received no response or follow-up from the dealership. Over the past month, I have contacted Burdick BMW a total of four (4) times via phone regarding a recall service for my vehicle. The contact was made on [XXX]. Each time, I spoke with a customer representative who assured me that a supervisor would return my call to schedule an appointment. However, I have never received a call back nor been provided with any opportunity to have my vehicle serviced. This ongoing lack of communication and failure to act on a manufacturer-issued recall raises serious concerns about the dealership's commitment to customer service and safety compliance. As a consumer, I am entitled to have my vehicle serviced in accordance with recall requirements, and Burdick BMW’s inaction has not only caused inconvenience but may also pose a safety risk due to the unresolved recall issue. Given that my attempts to resolve this matter directly with the dealership have been unsuccessful, I request that appropriate action be taken to ensure Burdick BMW fulfills its obligations. I kindly ask that you investigate this matter and take the necessary steps to hold Burdick BMW accountable for their failure to schedule or complete recall-related repairs in a timely manner. Additionally, I request assistance in obtaining a prompt appointment to address my vehicle’s recall issue. Please advise me on the next steps I should take to resolve this matter. I appreciate your attention to this issue and look forward to your prompt response. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11645255 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Date reported 08/13/2024 Description Manufacturer Safety recall issued NHTSA #24V-608 Recall #24V-608:474 ENGINE COOLANT PUMP Status Remedy Not Available There is no remedy for this issue that has rendered my vehicle inoperable. While I have to make payment on a vehicle I cannot use and cannot have repaired
NHTSA complaint #11639506 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MFGR CAMPAIGN #: 24V-608:474 was issued in August 2024 for my car, a 2014 BMW 328i. It is now January, 2025 and no remedy is available. Is there a defined period of time that BMW needs to produce a remedy? How long should I expect to wait for the remedy to be available and for my dealership to make the repair? Thanks.
NHTSA complaint #11637114 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
We where sitting in our car me my wife and our 6 month old son it was running and out of no where lots of smoke started coming out from under the hood I didn't know what it was so I turned the car off got my wife and son out and away from the car then I opened the hood and soon as I did all I could see was flames I ran and got water and started throwing it on the fire till it was out this was the only car we had now it is ruined we missed our sons doctors appointment and I have not been able to make it to work
NHTSA complaint #11635456 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Water pump. Engine started smoking. There is a recall with no remedy. Check engine light came on.
NHTSA complaint #11633007 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
It’s sounds like it’s moving but it doesn’t.
NHTSA complaint #11630730 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Unknown
NHTSA complaint #11627962 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Safety recall no fix. My car smokes and could catch on Fire. BMW refuses a loan vehicle until it can be fixed. They advise me to drive it and if catches fire call 911. This is unacceptable
NHTSA complaint #11623447 — an unverified report by a vehicle owner.