114 of the
3,777 complaints filed about the BMW 328I
are about the braking system —
3% of everything owners reported.
The worst model year for it is 2013.
I was at the John Wayne Airport, going from the arrivals to departures. I had a lot of stop and go traffic, and when I was going down toward the bottom, my brakes failed. I kept pumping them to try and stop but they were not working. I saw an empty area where the car rental returns were and I was able to pull over and come to a stop. I was very lucky that there was a spot to pull over, I used the emergency brake as well when I finally came to a stop. I want the brake system to be looked into. After seeing the other complaints regarding the exact situation, I do not understand why this was not looked into before I got this car.
NHTSA complaint #11754330 — an unverified report by a vehicle owner.
The contact owns a 2010 BMW 328I. The contact received notifications of NHTSA Campaign Numbers: 24V513000 (Air Bags), 23V707000 (Engine and Engine Cooling), and 22V119000 (Engine and Engine Cooling); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while accelerating from the vehicle idling, and turning left or right, the transmission hesitated before shifting hard. Occasionally, while attempting to accelerate, the vehicle unintendedly decelerated, hesitated, and failed to accelerate as intended. The vehicle intermittently stalled, and the contact would release the accelerator pedal, depress the brake pedal, and allow the steering wheel failure to self-correct. The failures became more persistent. The ABS, check engine, X-Drive Fluid, ESC, and TPMS warning lights were illuminated. The contact stated that after adding fluid, the failure persisted. The driver's front seat air bag failed to activate intermittently while the driver's seat was occupied. The heating system occasionally failed to operate. The contact became aware of fluid under the vehicle. The dealer was contacted, but the vehicle was not repaired. The vehicle was taken to a certified mechanic to be diagnosed, and the air bag and traction control warning lights were illuminated. The certified mechanic recommended an oil change because the engine oil was dirty. The vehicle was not repaired. The contact radiator was repaired to resolve the failure with the heating system, but the failures persisted. The manufacturer was not informed of the failures. The failure mileage was unknown.
NHTSA complaint #11733200 — an unverified report by a vehicle owner.
My 2015 BMW 328i has a broken "plastic" parking brake cable bracket. It breaks so often on the BMW lineup of cars that businesses have made better work-arounds to fix the problem than a plastic part. A fantastic video explain it can be found at AGATools.com search BMW parking brake. It is on Youtube as well. When the plastic parking cable holder breaks, which it will, BMW has to lower or remove the gas tank to fix a $5 part...the labor is over $800. The parking brake cable becomes loose and wears on the drive shaft, making noise throughout the cabin, but more importantly will wear and fail over time.
NHTSA complaint #11719111 — an unverified report by a vehicle owner.
Virtually all parking brake cable attachment clips fail on this BMW product years 2012 to 2019. Complaints are easy to find online. Upon failure, the parking brake cable drops down onto the drive shaft creating a safety hazard for the brake system as well as the drive shaft mechanism. The piece that fails (breaks) costs less than $20, but replacement costs $1200 due to labor intensive access. I have repeatedly contacted BMW of North America, but they refuse to own this serious issue. Even the people at the BMW dealership here are surprised that there has been no recall. Please advise.
NHTSA complaint #11689985 — an unverified report by a vehicle owner.
UNKNOWN: Vehicle collided with another vehicle on highway and control system and functions stopped. Airbag on Driver’s Side malfunctioned burning driver with liquid and metal.
NHTSA complaint #11612197 — an unverified report by a vehicle owner.
I got up to leave my house and entered my vehicle and proceeded to start my car. I started it and moved the gear shift so that I can reverse out my driveway. With my foot on the brake I attempted to put the car in reverse and soon as I took the car out of park, my car accelerated forward and the brakes completely locked up. It accelerated so hard and fast that it broke through my gate and knocked down my other gate. I turned the car off when it accelerated because the brakes locked and even with the power off the car accelerated. There is no possible way my foot was on the gas because I was pulled in my driveway facing my house and had that been the case I would’ve went backwards not forward. The very second I took the car out of park it accelerated forward and would not stop. Luckily I thought to turn it off as a last resort and even then it continued to accelerate and knock down my second gate as well. I was very scared and as a safety precaution, I will no longer drive the car. Had I been anywhere but home this could’ve caused serious injury to myself or others and had it been parked a few feet over it would’ve accelerated into my living room where my son was sitting.
NHTSA complaint #11571775 — an unverified report by a vehicle owner.
I drove my car to a parking garage yesterday. As I was pulling into a parking spot slowly, my car started to accelerate. I then pressed the brake pedal harder and the car went faster. The car stopped by hitting the wall in front. All airbags came out. The police came for the investigation. The car was not functioning so the police called the towing company to remove my car. No one was hurt, except some scratches and bruises on the face, chest and legs. No damage to the wall. But there is enough damage to my car so that the insurance company is deciding whether it has been totaled. I found online posts that people reported similar situations with the same model car (BMW328i). It could be related to accelerator module defects based on the online posts.
NHTSA complaint #11569590 — an unverified report by a vehicle owner.
Brake line bracket failed. It appears that the bracket is made out of plastic and is a common failure for BMWs. The failure causes the line to rattle against the lower body and eventually break. The bracket is in a place very difficult to access. BMW wants to charge 1000$ while the part cost in under 10$
NHTSA complaint #11568700 — an unverified report by a vehicle owner.
On BMW there is a consistent problem with the oil filter housing gasket leaking oil which runs down and gets on the V-belt causing slipping that affects power steering. It is common problem for the emergency brake plastic clip to brake and cause the emergency brake cable that runs above the drive shaft to scrape the driveshaft, causing the cable to wear out and cause premature failure of the emergency brake.
NHTSA complaint #11561965 — an unverified report by a vehicle owner.
The rear brakes cable holder is broken. This is a very common issue with this vehicle and appears to be a safety issue as the cables will hang and rub on the driveshaft. My service advisor, from BMW of Pembroke Pines, FL, Ramon Trull, also advised/ confirms the same. It's an inexpensive part, however, the cost to replace is exorbitant. If you search the web, you'll find many examples. I feel this should be covered under a recall. Please review and advise. Thank you!
NHTSA complaint #11552642 — an unverified report by a vehicle owner.
The clip holding the emergency brake line is made out of plastic and mine broke (which I found out is common with these cars). When this happens, it rubs on the driveshaft which can wear through and sever the emergency brake line. This is a very dangerous situation and easily be avoided if BMW used a metal part vs. the current, plastic flimsy one.
NHTSA complaint #11549479 — an unverified report by a vehicle owner.
Need to recall as it is Common Knowledge among the BMW technicians that these vehicles are plagued with hazard of Parking / Emergency Break line clip breaking and for the line contacting the rotating drive shaft. The holding clip Mfg Part # 34406854898 breaks regularly ! the plastic parking brake retaining clip (BMW part # 34 40 6 854 898) deforms due to age/heat. The cable guide does not hold the cable in place anymore and Hazardously starts to rub against the rotating driveshaft, causing the Emergency parking lines which makes a noise that and sounds like coming from the center console. This is endangering the occupants, and also it is very costly replacement with the same plastic part again. This is such a prevalent issue that there are alternative clips being sold to replace for this manufactures omission of quality: [XXX] also there are videos on this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11534592 — an unverified report by a vehicle owner.
I stated on another form about my other safety issue. My son was in an accident in 2013 328I xdrive this website states this vehicle does not have an open recall or any recalls on it. I say bull crap not only did my son lose break, accessibility and crash into a tree doing 54 miles an hour. He also had the airbags deploy and burned him. Air bag dust literally ate right through his pants. I still have the severely burned up his hands We purchased this vehicle for Son last year, because BMWs are known to be safe. My 16-year-old son was almost killed in his car because of BMWs negligence.
NHTSA complaint #11520872 — an unverified report by a vehicle owner.
My son's 2015, BMW 328i was taken to BMW in Canton, Ohio due to "fluttering" in gas pedal and "possible transmission slipping and variations in transmission while driving. The check engine light was on and was diagnosed at dealership that the Mass Flow Sensor was malfunctioning. The wires to the Mass Flow Sensor were corroded and needed fixed before sensor could be assessed. The wires were fixed and the check engine light went out so the car was considered by the BMW dealer service department to be fixed and I paid $545 for $42 in parts and $503 in labor. The service advisor named Mark, assured me that it had been test driven by service technician and that the car was in proper working condition. I picked the car up, for my son, at 10 am and drove south to West Virginia to deliver the car to my son. At 12:15, I pulled off the freeway and stopped at a light that was at a busy intersection, with a car in front of me. I came to a complete stop with my foot on the brake and my car accelerated at a high speed with my foot completely on the brake almost to the floor. I rammed into the car in front of me and the car flew forward 500 feet. My BMW stopped after it hit the car in front of me. I sat in the car in shock with my foot still on the brake as the driver in front of me came to my window and asked me " what the hell are you doing"? She could clearly see that my foot was still on the brake. There were minor scratches on her bumper and, her and her son had sore necks. The front of my car had a broken grill, and other broken pieces. Broken pieces were lying on thre road. I called AAA and had it towed to BMW in St. Albans, West Virginia. A call was made to Canton, BMW and Corporate BMW to make a report on BMW rapidly accelerating with brakes completely on. Corporate personelle are to call me to get a report from me and send a special team to investigate the "rapid acceleration" while the brakes were on. Now awaiting for the 2015 BMW 328i to be looked at.
NHTSA complaint #11521081 — an unverified report by a vehicle owner.
Driver was driving on a clear road on a straight level Road went to go make a turn as he tried to break the car would not break, causing him to skid and slam into a culvert and hit a tree resulting in a concussion
NHTSA complaint #11520778 — an unverified report by a vehicle owner.
I was making a right hand turn my car started to lose breaking a ability and my car went in to a ditch and the air bags deployed the dust from the air bags practically disolved a hole in my jeans
NHTSA complaint #11520709 — an unverified report by a vehicle owner.
I drove the car downhill very slowly. (Good weather, no rain or anything) The traffic light turned red and I tried to brake. However, the brake felt rock hard and the car was not slowing down. In the end I read-ended the car in front of me. No one was injured because I drove very slowly. But the car will probably be totaled.
NHTSA complaint #11514530 — an unverified report by a vehicle owner.