The contact owns a 2017 BMW 330I. The contact stated that the rear driver’s side taillight cover loosened and detached but was able to be put back in place. Upon investigation, the contact discovered NHTSA Campaign Number: 19V074000 (Exterior Lighting); which the contact linked to the failure. The dealer was notified of the failure and the contact was informed that there were no recalls on the VIN related to the failure. The vehicle was not repaired. The dealer referred to the contact to the NHTSA Hotline to report the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.
NHTSA complaint #11664907 — an unverified report by a vehicle owner.
The contact owns a 2020 BMW 330i. The contact stated that the headlight housings would become foggy whenever it rained. The contact stated that the failure had caused the low beam lights to be diffused and to fail to illuminate the roadway beyond 15-30 feet. The vehicle was taken to the dealer with photos of the foggy headlight housings, but the dealer informed the contact that they could not replicate the failure because the headlight housings were clear the time. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 34,000.
NHTSA complaint #11576095 — an unverified report by a vehicle owner.
I have heavy condensation in my BMW 330i xDrive driver side headlights. Comes during rainy and moist weather and takes couple of days to go away. upon dealer inspection its underlying issue with BMW's and sadly my warranty just expired 5 months ago and BMWusa is not helping in this regard.
NHTSA complaint #11541767 — an unverified report by a vehicle owner.
Excessive moisture or condensation in the headlights after heavy rain. First one failed which is on driver side but replaced but second one which is the passenger side failed too within months. Replace for headlights would cost 4.5K
NHTSA complaint #11520664 — an unverified report by a vehicle owner.
This car has factory HID Xenon projector headlights. Over time the reflector bowls burned and melted from the heat of the light bulbs, causing some wire insulation to melt, and a brown film to cover all surfaces inside the headlight assembly. The brown coating makes the headlights dangerously dim. From various online searches, it appears this is a common failing of these headlights. BMW has not recalled these headlights, and replacements nearly exceed the value of the car.
NHTSA complaint #11500404 — an unverified report by a vehicle owner.
The contact owns a 2001 BMW 330I. The contact stated that an indicator light had appeared on the instrument panel indicating that the rear taillights were inoperable. Upon investigation, the contact discovered a service bulletin (SIB630611) which he linked to the failure. The dealer was then notified of the service bulletin and the dealer informed him that his vehicle was not manufactured during the eligible period for the repair. The manufacturer was also notified of the failure and gave the contact the same information as the dealer; he was then referred to the NHTSA for assistance. The vehicle had yet to be repaired. The failure mileage was unknown.
NHTSA complaint #11456992 — an unverified report by a vehicle owner.
E90 BMW REVERSE LIGHT STOP WORKING DO TO CAR COMPUTER SYSTEM FAULT, THIS POSES A HIGH RISK WHEN VEHICLE IS IN REVERSE OTHER DRIVER ARE NOT NOTIFIED. THIS CAN CAUSE A POTENTIAL ACCIDENT.
NHTSA complaint #11383556 — an unverified report by a vehicle owner.
RIGHT FRONT LOW BEAM HEADLAMP CUTS OUT INTERMITTENTLY AND EVENTUALLY STOPS WORKING DUE TO CRACKED WIRING INSIDE THE ADJUSTABLE HEADLAMP UNIT. FOR AWHILE, MY HEADLIGHT WOULD STOP WORKING WHILE MAKING A RIGHT TURN BUT THEN TURN BACK ON WHEN STRAIGHTENED OUT. AFTER TWO RIGHT TURNS, THE HEADLIGHT WOULD CEASE TO TURN BACK ON. NOW (AFTER SEVERAL WEEKS OF THIS HAPPENING) THE HEADLIGHT DOES NOT FUNCTION AT ALL, AND I CAN SEE BROKEN WIRING IF I LOOK INSIDE THE HEADLIGHT UNIT CAUSING THE ISSUE.
NHTSA complaint #11355131 — an unverified report by a vehicle owner.
THE INTERIOR WIRES OF THE BMW E46 HEADLIGHT ASSEMBLIES HAVE INSULATION MATERIAL THAT READILY BREAKS OFF OF THE WIRE, CAUSING THE BEAR WIRE CONDUCTOR TO BE VISIBLE. THIS RESULTS IN A FAILURE OF THE HEADLIGHTS AS THE WIRES CONDUCTORS ARE ALLOWED TO TOUCH. THIS IS ALSO A POSSIBLE SOURCE OF A VEHICLE FIRE.
NHTSA complaint #11341318 — an unverified report by a vehicle owner.
CHEAP WIRING WAS USED IN THE HEADLIGHT UNITS FOR SPECIFIC CARS WITH ADAPTIVE BI-XENON HEADLIGHTS. THE WIRING FOR THESE CARS NOW HAS FALLEN APART, AND DISCONNECTS. BMW'S ONLY WAY OF FIXING IT IS TO REPLACE THE ENTIRE HEADLIGHT UNIT, WHICH COSTS AROUND $2000 TO REPLACE A FEW WIRES THAT SHOULD COST LESS THAN $10. THERE ARE MANY CARS ON THE ROAD THAT THIS AFFECTS, WHICH IS A SERIOUS SAFETY CONCERN. CAR OWNERS ARE SOLDERING WIRES BY HAND IN AN ATTEMPT TO FIX IT BUT THERE IS NO LONG TERM SOLUTION.
NHTSA complaint #11340803 — an unverified report by a vehicle owner.
PASSENGER SIDE HEADLIGHT ASSEMBLY WIRES BREAK AND CAUSE THE HEADLIGHT TO STOP EMITTING LIGHT OR OTHERWISE WORKING. REPEATED ATTEMPTS TO REPAIR THE WIRING HARNESS EVENTUALLY FAIL. THIS OCCURS WITH MERE NORMAL USE OF THE CAR AND PASSAGE OF TIME. THE HEADLIGHT ASSEMBLY AND BULB ARE STILL INTACT, BUT SIMPLY RECEIVE NO POWER DUE TO THE BROKEN WIRES. THE ASSEMBLY CAN FAIL AT ANY TIME, WHETHER STATIONARY, IN MOTION, OR ON BACK ROADS OR HIGHWAYS. WHEN THIS ISSUE IS GOOGLED ON THIS PARTICULAR CAR, A 2004'2006 BMW 3 SERIES E46 COUPE WITH BI-XENON ADAPTIVE HEADLIGHTS, MANY MANY USERS REPORT THE SAME ISSUE. NO MATTER THE CONDITION, LOCATION, AND SERVICE HISTORY OF THE CAR, THE HEADLIGHT ASSEMBLY ON THE PASSENGER SIDE WILL ALWAYS STOP WORKING SIMPLY BECAUSE OF THE WIRING. SEE: HTTPS://FORUM.E46FANATICS.COM/SHOWTHREAD.PHP?T=1073501 IF REPAIRED ENOUGH TIMES, THE ASSEMBLY BECOMES UNREPAIRABLE, AT WHICH POINT THE USER IS STUCK DRIVING WITHOUT A HEADLIGHT, A DANGEROUS SITUATION TO BE IN. ORDERING AN INCREDIBLY COSTLY $1500 PART TO REPLACE IT IS NOT ONLY COSTLY, BUT WILL EVENTUALLY RESULT IN THE SAME CRITICAL ISSUE RE-APPEARING BECAUSE THE DESIGN IS INHERENTLY DEFECTIVE. THIS IS A SERIOUS SAFETY ISSUE. OTHER COSTS INCLUDE MECHANICS WHO INSIST TO CUSTOMERS THAT THE ISSUE IS BOTH WIRING AND THE BULB TOO, CAUSING UNSUSPECTING USERS TO BE CHARGED EXTRA FOR REPLACEMENT BULBS AND THE ASSOCIATED LABOR AS WELL. FIRST OCCURRENCE ON MY CAR WAS APRIL 2019, SECOND WAS OCTOBER 2019, AND THIRD WAS FEBRUARY 2020 AT WHICH POINT THE PART WAS DEEMED UNREPAIRABLE. 2004'2006 BMW 325CI AND BMW 330CI WITH ADAPTIVE BI-XENON HID HEADLIGHTS
NHTSA complaint #11315498 — an unverified report by a vehicle owner.
THERE IS A MANUFACTURING DEFECT IN ZKW XENON PROJECTOR BOWLS USED IN E46 BMW CARS. MY HEADLIGHTS HAVE BECOME SO DIM THAT I CONSTANTLY RUN FOG LIGHTS AT NIGHT TO BE ABLE TO SEE. DRIVING AT NIGHT, ESPECIALLY IN THE RAIN, IS VERY DANGEROUS FOR ME AND OTHER DRIVERS. ZKW PROJECTOR BOWLS ARE MADE OF PLASTIC, WHICH ARE UNABLE TO STAND UP TO THE HEAT OF XENON BULBS. OVER TIME, THEY HAVE BECOME BROWN AND CRACKED AND DO NOT REFLECT LIGHT ON TO THE ROAD. AL XENON PROJECTOR BOWLS, ALSO USED IN E46 BMWS, DO NOT HAVE THIS ISSUE. ZKW SEEMS TO HAVE REALIZED THAT THEIR PLASTIC BOWLS ARE NOT SUFFICIENT. THE ZKW PROJECTOR BOWLS FOR E90 BMWS ARE MADE OF METAL AND DO NOT HAVE THIS ISSUE. THERE IS NO AFFORDABLE AND SUFFICIENT OEM REPAIR FOR THIS ISSUE. BMW ONLY SELLS WHOLE HEADLIGHT ASSEMBLIES, NOT JUST THE PROJECTOR BOWLS, WHICH RUN HUNDREDS OF DOLLARS EACH. EVEN THEN, REPLACING WITH ZKW LIGHTS WOULD EVENTUALLY CAUSE THE SAME ISSUE BECAUSE OF THE INSUFFICIENT DESIGN OF THE PLASTIC BOWLS. THE COMMUNITY IS WELL AWARE OF THIS ISSUE. THE ONLY REMEDIES ARE REPLACE ENTIRE ASSEMBLIES OR RETROFITING THE HEADLIGHTS WITH AFTERMARKET PARTS. HEADLIGHTS ARE CRITICAL TO DRIVER SAFETY AND SHOULD NOT BE THIS COSTLY TO KEEP WORKING. THESE HAVE FAILED PRIOR TO THE LIFE OF THE VEHICLE (MINE IS AT 138K). THIS THREAD GOES INTO DETAIL FOR MANY PEOPLE WITH THIS SAME ISSUE: HTTP://WWW.ZHPMAFIA.COM/FORUMS/SHOWTHREAD.PHP?3598-THE-ZKW-BURNT-BOWLS-THREAD THERE SHOULD BE A RECALL FOR THIS DANGEROUS ISSUE CAUSED BY NEGLECTFUL MANUFACTURING OF THESE HEADLIGHTS. THE ATTACHED PICTURE SHOWS THE DAMAGE OF MY HEADLIGHTS.
NHTSA complaint #11309655 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2019 BMW 330I. THE CONTACT STATED THAT WHILE DRIVING IN COLDER WEATHER THE FRONT HEAD LIGHT BEAM PROJECTED AT AN ANGLE DUE TO CONDENSATION INSIDE THE HEAD LIGHT ASSEMBLY CAUSING A VISIBILITY HAZARD TO THE DRIVER. THE FAILURE WAS NOT REPAIRED. THE LOCAL DEALER (ORLAND PARK BMW LOCATED AT 11030 W. 159TH ST. ORLAND PARK IL) AND THE MANUFACTURER WERE BOTH NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
NHTSA complaint #11303007 — an unverified report by a vehicle owner.
CHEAP PLASTIC USED IN HEADLIGHT PROJECTORS MELT DUE TO HEAT FROM OEM XENON BULBS. THIS POSES A FIRE SAFETY HAZARD AS WELL AS LOW AND EVENTUALLY NO LIGHT ONTO THE ROAD.
NHTSA complaint #11299989 — an unverified report by a vehicle owner.
THE OEM FACTORY ZKW HEADLIGHT REFLECTOR BOWL IS CHEAPLY MADE AND IS KNOWN TO BURN OUT. THE CHEAP PLASTIC USED CANNOT HANDLE THE HEAT OF THE BULB AND THE METALLIC REFLECTOR FILM EVENTUALLY STARTS TO GO BAD CAUSING VERY POOR HEADLIGHT VISIBILITY. THIS IS A SAFETY HAZARD AND CONCERN. BMW NEEDS TO BE ACCOUNTABLE AND SHOULD FIND A REPLACEMENT OPTION WITHOUT USING THE POORLY MADE OEM ZKW REFLECTOR BOWL.
NHTSA complaint #11281259 — an unverified report by a vehicle owner.
OVER THE LAST SEVERAL YEARS, THE LIGHT INTENSITY HAS STEADILY DECLINED IN BOTH HEADLIGHTS OF MY CAR, TO THE POINT WHERE THEY NO LONGER FUNCTION. MY MECHANIC HAS LOOKED INSIDE THE HEADLIGHTS AND FOUND THAT THE PROJECTOR BOWL REFLECTOR HAS PREMATURELY WORN OUT -- IT HAS LOST ITS REFLECTIVE ABILITY. ACCORDING TO THE MECHANIC AND BASED ON MULTIPLE REPORTS IN ONLINE GROUP DISCUSSIONS, THIS IS A KNOWN ISSUE WITH THESE ZKW XENON HEADLIGHTS. THIS DEFECT IN THE HEADLIGHTS COMPROMISES SAFE OPERABILITY AND INCREASES THE RISK OF A NIGHT-TIME ACCIDENT. THIS IS A PART OF THE HEADLIGHT THAT SHOULD NOT WEAR OUT OR NEED REPLACEMENT UNDER NORMAL OPERATING CONDITIONS, AS HAS BEEN THE CASE WITH MY VEHICLE. I HAVE RESORTED TO USING MY FOG LIGHTS OR HIGH BEAMS FOR DRIVING AT NIGHT. BMW AND ZKW ARE DEFLECTING THE ISSUE. I WOULD LIKE TO REQUEST AN INVESTIGATION REGARDING A POTENTIAL WIDESPREAD DEFECT IN THESE XENON ZKW HEADLIGHTS. WE SHOULD NOT HAVE TO WAIT FOR AN ACCIDENT TO CORRECT THE PROBLEM.
NHTSA complaint #11176532 — an unverified report by a vehicle owner.
THE STOCK ZKW PROJECTORS HAVE BURNT OUT AND SIGNIFICANTLY REDUCE THE QUALITY OF LIGHT EMANATING FROM THE HEADLIGHTS. IN ORDER TO HAVE ANY TRUE VISIBILITY, I HAVE TO HOLD THE "FLASH-TO-PASS" LIGHTS ON WHILE I'M DRIVING (A MANUAL TRANSMISSION). THIS IS OBVIOUSLY A DANGEROUS SITUATION. THE REPLACEMENT ASSEMBLIES ARE OVER $3,000 FOR THE PAIR. THAT COST CANNOT BE JUSTIFIED. I PURCHASED THE CAR A COUPLE OF MONTHS AGO, BUT I, OF COURSE, DID NOT TEST DRIVE IT AT NIGHT (SINCE IT WAS SUMMER). SO I HAD NO WAY OF KNOWING ABOUT THE DETERIORATED CONDITION OF THE HEADLIGHTS. I CANNOT SAY FOR CERTAIN WHEN THIS HAPPENED, BUT, BASED ON INTERNET SEARCHES, IT APPEARS TO BE A KNOWN ISSUE THAT DATES BACK TO AT LEAST 2011.
NHTSA complaint #11128565 — an unverified report by a vehicle owner.
FIRE HAZARD: ADAPTIVE HEADLIGHT CONTROLLER CAR IN MOTION, HEAVY RAIN, 'ROAD FOLLOWING HEADLIGHT' STOPPED WORKING (I.E., HEADLIGHT STILL ILLUMINATING, BUT WOULD NOT SWIVEL TO FOLLOW DIRECTION OF TURNS ANYMORE). DASHBOARD CODE CC-ID 295. UPON LATER INSPECTION, OBD REPORTED ISTA CODES 0932C: FRM ACL FAULTY; 009CBD; FRM COMMUNICATION WITH STEP MOTOR LEFT DISRUPTED; 009CBE: FRM COMMUNICATION WITH STEP MOTOR RIGTH DISRUPTED DURING REPLACEMENT OF FAULTY MODULE (P/N 63127189312), EVIDENCE OF PAST ELECTRICAL FIRE FOUND: STRONG BURNT ELECTRICAL INSULATOR SMELL, WIRE HARNESS IN THE HEADLIGHT HOUSING MOLTEN, EXTENSIVE FIRE DAMAGE TO BOTH THE MODULE PCB AND THE ELECTRICAL CONNECTOR BETWEEN THE MODULE AND THE HEADLIGHT HOUSING.
NHTSA complaint #11082374 — an unverified report by a vehicle owner.
THE OEM XENON ZKW BRAND LIGHTS HAD COMPLETELY BURNT REFLECTOR BULBS THAT CAUSED LOW LIGHT TO BE EMITTED. THIS DEFECT IS DUE TO PLASTIC BOWLS BEING USED INSTEAD OF METAL OR ANOTHER MATERIAL. THE DAMAGE COULD HAVE CAUSED A FIRE HAZARD OR WORSE. I WAS FORCED TO REPLACE THE LIGHTS AT MY OWN EXPENSE. I HAVE ATTACHED PHOTOS OF THE DAMAGE AND LIGHT OUTPUT TO THIS COMPLAINT. THIS OCCURRED SIMPLY BY HAVING THE HEADLIGHTS ON.
NHTSA complaint #11061606 — an unverified report by a vehicle owner.
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW 330I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 11V438000 (EXTERIOR LIGHTING), 14V428000 (AIR BAGS), AND 15V318000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG AND SEAT BELT WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE TURN SIGNAL ON THE DRIVER'S SIDE MALFUNCTIONED BY BLINKING INTERMITTENTLY WHILE IN USE. THE CONTACT CALLED THE HIXSON BMW AND WALKER BMW DEALERS WHO BOTH STATED THAT THE PARTS WERE NOT AVAILABLE FOR THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11006308 — an unverified report by a vehicle owner.