FaultScore

FaultScore report

2011 BMW 528I problems

Owners have filed 164 complaints about the 2011 BMW 528I with NHTSA between 2012 and 2025. The largest single group is the engine & cooling. Across this model's run it ranks 2 of 13 worst.

C

FaultScore 60/100

Higher is worse. Measured against the other years of the BMW 528I.

How this is worked out

The numbers

164

Complaints

1

Crashes reported

1

Fires reported

6

Injuries reported

59,340 mi

Median mileage at failure

Half of reported failures happened before this

27%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 87 vs 50 Severity 25 vs 50 Early failure 45 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 87
Against the median year of the BMW 528I. 50 means typical for this model; 100 means roughly double.
Severity — 25
4.9% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 45
27% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2011 compares with every other BMW 528I

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2011 BMW 528I

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 65 39.6%

0 crashes, 1 fires · median 93,000 mi

Median failure at 44,740 miles

Median failure at 48,286 miles

Median failure at 87,000 miles

Electrical System 8 4.9%

Median failure at 41,500 miles

Acceleration & Cruise Control 6 3.7%

Median failure at 40,000 miles

Steering 6 3.7%

Median failure at 53,000 miles

Airbags 5 3.0%

Median failure at 78,000 miles

Suspension 4 2.4%

Median failure at 29,186 miles

Lights 3 1.8%

Median failure at 123,000 miles

Windows, Mirrors & Wipers 2 1.2%

Median failure at 82,500 miles

Body & Structure 2 1.2%

Median failure at 85,080 miles

Doors, Latches & Locks 1 0.6%
Seats 1 0.6%

Median failure at 95,000 miles

Seat Belts 1 0.6%

Median failure at 30,000 miles

Tires 1 0.6%

1 crashes, 0 fires

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 6 6.1%
1,000 – 9,999 miles 6 6.1%
10,000 – 24,999 miles 3 3.1%
25,000 – 49,999 miles 28 28.6%
50,000 – 74,999 miles 11 11.2%
75,000 – 99,999 miles 17 17.3%
100,000 – 149,999 miles 21 21.4%
150,000+ miles 6 6.1%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

May 2012 peak 8 Nov 2025

Recalls on the 2011 BMW 528I

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

17V683000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

BMW of North America, LLC (BMW) is recalling certain 2008-2011 128i and 2007-2011 328i, 328xi, 328i xDrive, 525i, 525xi, 528i, 528xi, 530i, 530xi, X3 3.0si, X3 xDrive30i, X5 xDrive30i, Z4 3.0i, Z4 3.0si and Z4 sDrive30i vehicles. The heater for the positive crankcase ventilation (PCV) valve may short circuit.

Risk: An electrical short can cause the parts within the PCV valve to melt, increasing the risk of a fire, even when the vehicle is not in use.

16V832000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

BMW of North America, LLC (BMW) is recalling certain model year 2011 BMW 528i, 528xi, 535i, 535xi, 550i and 550xi vehicles manufactured March 1, 2010, through August 31, 2011. The affected vehicles may have received a replacement Sensor Cluster Unit (SCU) during a service visit. These SCUs have an acceleration sensor that may have been incorrectly programmed and, as a result, the SCU may not accurately determine if activation and deployment of the air bags, safety belt pre-tensioners and head restraints is necessary in the event of a crash.

Risk: Depending on the severity of the crash, inadequate activation of the driver and/or passenger air bags, safety belt pre-tensioners and active head restraints may increase the risk of injury.

16V746000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

BMW of North America, LLC (BMW) is recalling certain model year 2007-2011 BMW X5 3.0si, X5 4.8i, X5 M, X5 xDrive30i, X5 xDrive35i, X5 xDrive48i and X5 xDrive50i, 2008-2011 X6 x Drive35i, X6 xDrive50i and X6 M, 2010-2011 X6 ActiveHybrid, 535i xDrive Gran Turismo, 535i Gran Turismo, 550i xDrive Gran Turismo and 550i Gran Turismo, 2011-2012 528i, 535i, 535i xDrive, 550i and 550i xDrive and 2012 535i ActiveHybrid, 640i Convertible, 650i Convertible, 650i xDrive Convertible, 650i Coupe and 650i Coupe xDrive vehicles. The affected vehicles have in-tank fuel pumps that may have insufficiently crimped wire contacts.

Risk: The loose wires may cause the connector to melt, resulting in a fuel leak. Additionally, the fuel pump may stop working, possibly causing an engine stall and increase the risk of a crash.

14V176000

ENGINE AND ENGINE COOLING:ENGINE

BMW of North America, LLC (BMW) is recalling certain model year 2010-2011 128i Coupe, 128i Convertible, 328i Sedan, 328i xDrive Sedan, 328i Coupe, 328i Convertible, 328i Sports Wagon and Z4 sDrive 30i, 2011-2012 135i Coupe, 135i Convertible, 335i Sedan, X5 xDrive 35i, and X6 xDrive 35i, 2011 335i xDrive Sedan, 335i Coupe, 335i Convertible, 528i Sedan, 535i Sedan, 535i xDrive Sedan, X3 xDrive 28i, and X3 xDrive 35i, 2010 X3 xDrive 30i, and X5 xDrive 30i, 2012 640i Coupe, and 640i Convertible and 2010-2012 535i Gran Turismo vehicles. In the affected vehicles, the bolts that secure the housing for the variable camshaft timing adjustment (VANOS) unit can loosen over time and may possibly break.

Risk: If the bolts loosen or break the engine may have reduced power or stall. An engine stall increases the risk of a crash.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 170,000 miles Los Angeles, CA 1 injured

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the vehicle made an abnormal sound and stalled. The check engine warning light and brake warning light repeatedly illuminated on and off. The vehicle was difficult to control, causing the contact to drive over a pothole, causing the rear window glass to shatter. The contact's two children were in the rear seats, and one was cut in the back of the neck with the shattered glass. No medical attention was sought. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) prior to the failure; however, the part to do the recall repair was unavailable. The contact believed that the failure was caused by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was drivable and was driven back to the residence. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 170,000. VIN tool confirms parts not available.

NHTSA complaint #11605182 — an unverified report by a vehicle owner.

Tamuning, GU Crash

TIRES

275R70/20

NHTSA complaint #11467911 — an unverified report by a vehicle owner.

at 92,000 miles Tallapoosa, GA Fire

ENGINE

TL* THE CONTACT OWNS A 2011 BMW 528I. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL BURNING ODOR WHILE TRAVELING VARIOUS SPEEDS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V683000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GLOBAL IMPORTS BMW (500 INTERSTATE N PKWY, ATLANTA, GA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11065995 — an unverified report by a vehicle owner.

Pasadena, MD 1 injured

STEERING

WE BOUGHT A 2011 BMW 528I WHILE IT WAS UNDER WARRANTY. WE STARTED TO HAVE ISSUES RIGHT AFTER THAT. PULLING RIGHT, ELECTRONICS FREEZING, CAN NOT UNLOCK THE DOORS WITH KEY FOB, CAN NOT GET OUT FROM CAR BECAUSE DOOR HANDLES DO NOT WORK TIME TO TIME AND OUR 2 YEAR OLD SON GOT LOCKED INSIDE(CAR LOCKED BY IT SELF) AND WE HAD TO BREAK THE WINDOW WHICH TOOK ALMOST 30 MINUTES. BMW SAID THEY COULD NOT FIND ANY PROBLEM AND WENT EVEN FURTHER SOME OF THE ISSUES ARE FEATURES OF THE CAR. OUR KIDS GETTING LOCKED IN THE CAR IS A SERIOUS ISSUE, CAN NOT GETTING FROM THE CAR IS ANOTHER SERIOUS ISSUE. WHAT IF CAR CATCHES A FIRE IN AN ACCIDENT AND WE GET STUCK IN THE CAR. PLEASE TAKE A LOOK AT IT. I DO HAVE VIDEO RECORDINGS IN MULTIPLIABLE OCCASIONS. EVEN BMW SERVICE TOOK THE CAR FOR THE SAME ISSUES AND CONFIRM IT WAS AN ISSUE. BUT COULD NOT PROVIDE ANY SOLUTION. IF SOMETHING HAPPENS TO SOMEONE BECAUSE OF THE ISSUES, IT WILL BE ON YOU GUYS IF YOU DO NOT TAKE ACTION IN THE ISSUE.

NHTSA complaint #10872459 — an unverified report by a vehicle owner.

Pasadena, MD 1 injured

UNKNOWN OR OTHER

WE BOUGHT A 2011 BMW 528I WHILE IT WAS UNDER WARRANTY. WE STARTED TO HAVE ISSUES RIGHT AFTER THAT. PULLING RIGHT, ELECTRONICS FREEZING, CAN NOT UNLOCK THE DOORS WITH KEY FOB, CAN NOT GET OUT FROM CAR BECAUSE DOOR HANDLES DO NOT WORK TIME TO TIME AND OUR 2 YEAR OLD SON GOT LOCKED INSIDE(CAR LOCKED BY IT SELF) AND WE HAD TO BREAK THE WINDOW WHICH TOOK ALMOST 30 MINUTES. BMW SAID THEY COULD NOT FIND ANY PROBLEM AND WENT EVEN FURTHER SOME OF THE ISSUES ARE FEATURES OF THE CAR. OUR KIDS GETTING LOCKED IN THE CAR IS A SERIOUS ISSUE, CAN NOT GETTING FROM THE CAR IS ANOTHER SERIOUS ISSUE. WHAT IF CAR CATCHES A FIRE IN AN ACCIDENT AND WE GET STUCK IN THE CAR. PLEASE TAKE A LOOK AT IT. I DO HAVE VIDEO RECORDINGS IN MULTIPLIABLE OCCASIONS. EVEN BMW SERVICE TOOK THE CAR FOR THE SAME ISSUES AND CONFIRM IT WAS AN ISSUE. BUT COULD NOT PROVIDE ANY SOLUTION. IF SOMETHING HAPPENS TO SOMEONE BECAUSE OF THE ISSUES, IT WILL BE ON YOU GUYS IF YOU DO NOT TAKE ACTION IN THE ISSUE.

NHTSA complaint #10872459 — an unverified report by a vehicle owner.

Inglewood, CA 1 injured

UNKNOWN OR OTHER

PURCHASED A BRAND NEW 528I BMW AND WITHIN MONTHS I HAD A COOLANT SIGNAL INDICATING LOW COOLANT. SUBSEQUENTLY, THE COOLANT SIGNAL CAME ON EVERY SIX WEEKS, DESPITE HAVING IT TOPPED OFF AT DEALERSHIP. CAR HAD INADEQUATE POWER AND FELT LIKE IT DRAGGED. BMW SERVICE CENTER REPEATEDLY FAILED TO IDENTIFY A PROBLEM. EVENTUALLY, THE SIGNAL CAME ON AND AN INTOLERABLE FUEL ODOR EMERGED UPON TURNING ON THE CAR. FUEL AND CHEMICAL ODORS REMAIN. I HAVE READ OF OTHER SIMILAR COMPLAINTS ONLINE AND BELIEVE THERE IS A MANUFACTURING DEFECT THAT MAKES THE CAR UNSAFE. THE EXPOSURE TO CARCINOGENIC COOLANT FUMES AND THE GAS FUMES ARE DANGEROUS. COOLANT MAY BE LEAKING INTO THE ENGINE. OTHER MECHANICAL ISSUES MAY BE CAUSING THE DRAG AND CONTINUED LOSS OF POWER. IN ONE INSTANCE I LEFT THE VEHICLE AT THE BMW SERVICE CENTER WITH A FULL TANK AND WHEN IT WAS RETURNED TO ME, THE FUEL LEVEL HAD DROPPED SIGNIFICANTLY DESPITE HAVING BEEN DRIVEN A VERY SMALL AMOUNT OF MILES BY THE SERVICE PEOPLE. I AM VERY CONCERNED THAT THESE PROBLEMS POSE A SAFETY HAZARD TO NOT ONLY MYSELF, BUT THE GENERAL PUBLIC AND OTHER BMW OWNERS WHO MAY BE UNAWARE OF THESE ISSUES. I FEEL THE CAR IS COMPROMISED BY THE MANUFACTURING DEFECTS AND THAT EFFORTS TO REPAIR THE PROBLEMS CONTINUE TO EXIST. I FEEL THE CAR IS UNSAFE AND POSES A SAFETY AND HEALTH HAZARD AND THAT BMW IS UNWILLING TO INVESTIGATE HOW PERVASIVE THE PROBLEM MAY BE. I WANT AN INVESTIGATION AND FEEL THE VEHICLE IS UNSAFE TO DRIVE. THIS IS NOT "THE ULTIMATE DRIVING MACHINE." PLEASE INVESTIGATE THESE PROBLEMS AND HELP PREVENT OTHERS FROM BEING UNNECESSARILY SUBJECTED TO TOXIC FUMES AND CHEMICALS WHICH MAY COMPROMISE THE PUBLIC'S HEALTH AND THE SAFETY OF PEOPLE ON THE ROAD.

NHTSA complaint #10594058 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Shawnee, OK

POWER TRAIN

I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.

NHTSA complaint #11699975 — an unverified report by a vehicle owner.

Shawnee, OK

ELECTRICAL SYSTEM

I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.

NHTSA complaint #11699975 — an unverified report by a vehicle owner.

Shawnee, OK

ENGINE

I am filing a complaint regarding the recall work performed on my 2011 BMW 528i for the VANOS bolt safety recall. The recall notice stated the vehicle was unsafe to drive until repaired. I arranged towing to Jackie Cooper BMW in Edmond, Oklahoma because of this safety warning. The dealership performed the recall repair and released the vehicle back to me. Immediately after picking it up, the vehicle experienced a failure and became inoperable. The vehicle had to be towed again. This time, the dealership covered the towing cost and had the vehicle returned to my residence. Staff present at the time included a technician named Luke and the Service Drive Manager, Tayler Hawkins. Staff statements indicated that diagnostic charges would have applied if issues outside the recall were found, but no diagnostics were ultimately billed. There were also inconsistencies regarding the availability of the service manager. I am filing this complaint because the vehicle failed immediately after recall service and required towing. I am concerned that the recall work may not have been performed correctly or that the vehicle was released in a condition that was not suitable for operation. I am requesting that this incident be documented as part of the recall and safety record for this vehicle.

NHTSA complaint #11699975 — an unverified report by a vehicle owner.

Atlanta, GA

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

NHTSA complaint #11695044 — an unverified report by a vehicle owner.

at 80,000 miles Los Angeles, CA

POWER TRAIN

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11689537 — an unverified report by a vehicle owner.

at 80,000 miles Los Angeles, CA

FUEL SYSTEM, GASOLINE

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11689537 — an unverified report by a vehicle owner.

at 80,000 miles Los Angeles, CA

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the check engine warning light illuminated, and the vehicle stalled. The contact pulled over, and after several attempts, the vehicle restarted. The contact was able to restart the vehicle, and the message "Drivetrain Malfunction" was displayed. The contact stated that the failure started recently and had occurred several times. Additionally, the vehicle was vibrating intermittently and lost motive power. The contact stated that occasionally the vehicle failed to accelerate above 15 MPH. The contact smelled the odor of gasoline inside the vehicle. The contact stated that the check engine warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 80,000.

NHTSA complaint #11689537 — an unverified report by a vehicle owner.

at 123,568 miles Hawthorne, CA

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Recall Campaign Number: 23V707000 (ENGINE AND ENGINE COOLING), and the vehicle was taken to a local dealer for the recall repair. The contact stated that while driving 40 MPH, the message "Drive Train Malfunction - Drive Moderately" was displayed. The vehicle was towed to the same dealer to be diagnosed. The contact was informed that faulty spark plugs had caused damage to a cylinder, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 123,568.

NHTSA complaint #11663808 — an unverified report by a vehicle owner.

Bakersfield, CA

POWER TRAIN

It feels like someone is hitting me from behind when it downshifts from I believe 2nd into 1st gear. Its a hard down shift. I was told by a mechanic at Bavarian Auto in Bakersfield Ca. His name is Sal and he is the owner. I told him when I took my car in that I wanted the transmission fluid changed. He told me it's a lifetime transmission and it never had to be changed. Now I'm pretty sure I'm having a problem with my transmission because of it needing the oil changed.

NHTSA complaint #11644233 — an unverified report by a vehicle owner.

at 140,000 miles Tallahassee, FL

ELECTRICAL SYSTEM:STARTER ASSEMBLY

The contact owns a 2011 BMW 528I. The contact stated that the vehicle was difficult to start. The vehicle was taken to the dealer and the starter was replaced; however, the failure recurred. The vehicle was taken to an independent mechanic where the starter was replaced; however, the failure persisted. The contact stated that while stopped at a traffic light, the vehicle shut off and failed to restart. The vehicle was towed to Pep Boys to be diagnosed. The vehicle was not diagnosed or repaired. Another dealer, BMW of Tallahassee (1485 Capital Cir NW, Tallahassee, FL 32303); was notified of the failure. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 140,000.

NHTSA complaint #11642319 — an unverified report by a vehicle owner.

Hephzibah, GA

STRUCTURE:BODY:TRUNK LID

on February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!

NHTSA complaint #11641866 — an unverified report by a vehicle owner.

Hephzibah, GA

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

on February 1,2025 Pushed the trunk release at Autozone to take battery out of vehicle. And, trunk spring/release was so strong the trunk broke my back windshield again. This would be the second time I've had this happen. the first was on August9.2023. Ever since I've purchased the vehicle the trunk ring/release has been real strong. This really needs to be looked into!

NHTSA complaint #11641866 — an unverified report by a vehicle owner.

at 112,000 miles Bellport, NY

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528i. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, following the recall repair, the vehicle was stalling with the check engine warning light illuminated. The contact stated that the vehicle was towed back to the same dealer. The contact stated that the dealer had diagnosed the vehicle and determined that the VANOS solenoids had failed and needed to be replaced. The vehicle was not repaired. The contact related the failure of the VANOS solenoids to the recall repair of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer was informed of the failure. The failure mileage was approximately 112,000.

NHTSA complaint #11641646 — an unverified report by a vehicle owner.

Albany, GA

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact stated that while her husband was driving at or above 50 MPH on several occasions, the vehicle began shaking and running rough. The check engine warning light flashed on and off during one occasion and then remained illuminated. Additionally, on two occasions while stopped at a red light and a stop sign, the accelerator pedal was depressed, and the vehicle stalled. After two failed attempts to restart the vehicle, the vehicle was restarted several hours later. The vehicle was taken to the dealer and repaired under NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The contact was then advised by the dealer that the vehicle would not start. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

NHTSA complaint #11623408 — an unverified report by a vehicle owner.

at 101,147 miles Bamberg, SC

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer, where the contact was made aware of an oil leak. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was approximately 101,147. Parts distribution disconnect.

NHTSA complaint #11617553 — an unverified report by a vehicle owner.

Houston, TX

ENGINE AND ENGINE COOLING

See attached document for complaint.

NHTSA complaint #11612808 — an unverified report by a vehicle owner.

Nashville, TN

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11605038 — an unverified report by a vehicle owner.

at 170,000 miles Los Angeles, CA 1 injured

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact stated while driving approximately 35 MPH, the vehicle made an abnormal sound and stalled. The check engine warning light and brake warning light repeatedly illuminated on and off. The vehicle was difficult to control, causing the contact to drive over a pothole, causing the rear window glass to shatter. The contact's two children were in the rear seats, and one was cut in the back of the neck with the shattered glass. No medical attention was sought. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) prior to the failure; however, the part to do the recall repair was unavailable. The contact believed that the failure was caused by the recall. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was drivable and was driven back to the residence. The vehicle was not repaired. A dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 170,000. VIN tool confirms parts not available.

NHTSA complaint #11605182 — an unverified report by a vehicle owner.

San Luis Obisto, CA

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11604015 — an unverified report by a vehicle owner.

Toms River, NJ

UNKNOWN OR OTHER

Again I write about 2011 bmw 528i, the vanos bolts were recalled and when bmw was fixing them they showed a video , there was belt and metal pieces in the engine oil. Whoever had this car before me did fix the belt and other issues but they said they didn't take off the bottom of the engine pan for the oil to get out .. the vanos bolt recall when I looked it up was June 1st . I had bmw fix the missing bolts 🔩 June 7th it had to be towed there and back to my house. They said they made a decision that it did not happen because of the recall . Which it stated in the recall paperwork that it can affect the engine and to not drive it ! So as of today I have a bmw that was recalled and I do believe other recalls on this car as well had everything to do with me not having a car now because the engine misfiring and stalls and brake light and sensors are all no good. Does not add up . They refused to give a new engine because the car is worth way less than a new engine.

NHTSA complaint #11601328 — an unverified report by a vehicle owner.

Toms River, NJ

ENGINE

Again I write about 2011 bmw 528i, the vanos bolts were recalled and when bmw was fixing them they showed a video , there was belt and metal pieces in the engine oil. Whoever had this car before me did fix the belt and other issues but they said they didn't take off the bottom of the engine pan for the oil to get out .. the vanos bolt recall when I looked it up was June 1st . I had bmw fix the missing bolts 🔩 June 7th it had to be towed there and back to my house. They said they made a decision that it did not happen because of the recall . Which it stated in the recall paperwork that it can affect the engine and to not drive it ! So as of today I have a bmw that was recalled and I do believe other recalls on this car as well had everything to do with me not having a car now because the engine misfiring and stalls and brake light and sensors are all no good. Does not add up . They refused to give a new engine because the car is worth way less than a new engine.

NHTSA complaint #11601328 — an unverified report by a vehicle owner.

at 103,580 miles Beaverton, OR

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact stated while driving at an undisclosed speed, the vehicle stalled and lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer where it was diagnosed as a failure with the VANOS bolts, and the contact was informed that the VANOS bolts needed to be replaced. The vehicle was repaired but the failure persisted. The contact stated that when the vehicle was started, the engine would misfire, and the check engine warning was illuminated. The dealer was contacted, but the vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 103,580.

NHTSA complaint #11600598 — an unverified report by a vehicle owner.

Surrey, CA

ENGINE

Driving on highway car engine died no warning light nothing There is recall for engine but bmw waiting for part they are denying its over 2 months to fix recall

NHTSA complaint #11599186 — an unverified report by a vehicle owner.

at 151,597 miles Manvel, TX

ENGINE AND ENGINE COOLING

The contact owns a 2011 BMW 528I. The contact stated that the vehicle hesitated while depressing the accelerator pedal after a complete stop. Two days later, the contact stated that the vehicle failed to start after several attempts with the check engine warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic where the contact was informed that the VANOS bolts had fractured and entered the oil pan. The contact was then informed that the vehicle was included in NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The failure mileage was 151,597. VIN tool confirms parts not available.

NHTSA complaint #11597912 — an unverified report by a vehicle owner.

Sunrise, FL

ENGINE

I had my car repaired under a recall for VANOS bolts shearing/breaking off causing the engine to stop running. Issue has returned and car is unsafe to drive.

NHTSA complaint #11593301 — an unverified report by a vehicle owner.